# Page 3 | Agorapulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is Agorapulse the right Social Media Management solution for you? Explore 713 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/123971/Agorapulse/reviews/?page=3 --- Agorapulse 4.6 (713) [View alternatives](https://www.capterra.com/p/123971/Agorapulse/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of Agorapulse ## Showing most helpful reviews Showing 51-75 of 713 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RC Rhiannon C. Social Media and Communications Manager Education Management Used the software for: 6-12 months ### "Overall very user friendly service " May 12, 2022 4.0 Overall it has been a real asset to the company. Pros Once you've worked your way around the software it's very easy to use and accessible for everyone. The data is displayed both visually with graphs and charts as well as numerically which makes it easy to interpret the data. This has made my life as a social media manager a lot easier. Cons What is becoming a challenge for me Is the inability to schedule in the form of REELS and Youtube shorts. This is an incredibly popular feature and most of our content is now created in these particular styles. This means we can neither schedule or track analytics for a large amount of our content. Switched from [Buffer](https://www.capterra.com/p/143492/Buffer/) Agora is more user friendly Review Source Response from Agorapulse June 30, 2022 Thanks so much for sharing this review with us, Rhiannon! MG Mauro G. Social Media Manager Marketing and Advertising Used the software for: 6-12 months ### "Reliable, easy to use with solid streamlined approval-by-customer process." July 21, 2020 4.0 I believe when you create social content professionally you need a solid, reliable, cross-platform tool. Agorapulse provides all that with no frills and at a reasonable cost. On top of that, it has an outstanding customer service and a community of users who share feedback and tips. Pros After using Agorapulse regularly every day for more than 6 months now for posting content on Facebook, LinkedIN and Twitter, I am very impressed with its reliability. Its easy of use allows for massive bulk posting without glitches, above all if you need client's approval for every single post. Composing, adding images, keywords and hashtags, scheduling and duplicating for several social networks are streamlined and can be done easily in one shot. Queuing by category and scheduling for specific date/time allow for fast automation of regular and on-the-fly content, quickly re-arranging posts if you need to edit your publishing schedule with last minute content. Cons The apps are functional however they don't offer all the features of the desktop/web version. They're OK if you need to post something fast or to approve content, but for creation and scheduling of multiple posts across networks I'd recommend to stick to the desktop version. Alternatives considered [Conte.ai](https://www.capterra.com/p/197001/Conte/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Later Social](https://www.capterra.com/p/152254/Later/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse It was the best choice for managing multiple social networks with scheduling and customer approval process. It's pretty straight-forward and easy to use (a must-have if you deal with non-expert customers) and can be used on smartphones and tablets with dedicated app. Other products were more expensive or lacked features. Review Source Response from Agorapulse July 28, 2020 Thanks so much for the review, Mauro! I'm delighted to hear how well all the scheduling features are working for your agency. I hear what you're saying about the mobile app. We'll make sure that we're clearer on stating what the mobile app can do v. the desktop app. Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse VR Verified Reviewer Founder Marketing and Advertising Used the software for: 6-12 months ### "A great social media product with many features" April 22, 2022 5.0 Agorapulse has been my favourite tool so far when using social media schedulers. I would highly recommend it! Pros Agorapulse is awesome when it comes to finding one tool that does it all. Reporting to scheduling and social media monitoring - I used to have separate products for each one but I love that Agorapulse has it all! Cons I think the reporting can be more detailed, especially when it comes to clicks and profile visits on Instagram Alternatives considered [CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/) Reason for choosing Agorapulse It seemed like the better option Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite was very glitchy Review Source Response from Agorapulse June 30, 2022 Hello there, Thanks so much for sharing your suggestions with us! We're glad to hear that you've enjoyed working wit Agorapulse. VR Verified Reviewer Digital Marketing Manager Marketing and Advertising Used the software for: 2+ years ### "Overall a good tool for Community Management & Reports " December 9, 2023 3.0 Pros Community Management is flawless and convenient to use with all platforms in one space. The report metrics are very apt and easy to read. Cons Tiktok community management could be made more better. Not able to access DM's or all comments through Agorapulse. Review Source MC Marah C. Marketing and Social Media Restaurants Used the software for: 2+ years ### "Effective management and accurate tracking of accounts on social media" January 10, 2023 5.0 Agorapulse enabled us to have more control over our account on social networking sites, where we can schedule posts as well as monitor comments accurately, and as a result, it increased the viewership and interaction rates by our customers, and we were also able to increase our ability to reach new customers. Pros Agorapulse is great because it allows us to post content to social media on a schedule that we set up in advance, and it's great because it makes us available on all our accounts at the same time. The dashboard is also great because it let us view calendars and catch up on colleagues' updates, too. Agorapulse direct sharing with contact lists is also great for boosting engagement with various posts and promotions. I also appreciate that Agorapulse provides us with sufficient flexibility to respond to comments, as well as like or block unwanted comments, and the ease of filtering and searching in these processes helps us with high efficiency. We are able to present our findings and analysis in a unique way thanks to the powerful reporting tools at our disposal. Cons Sometimes I have difficulty uploading photos and posting videos. As for the subscription prices, they are somewhat reasonable, but I would like to reduce them so that we can include more colleagues. Review Source KP Karen P. Social Media and Digital Content Manager Higher Education Used the software for: 6-12 months ### "Excellent for my needs" May 9, 2022 5.0 I did a LOT of research and program trials before going with AgoraPulse. This was necessary for me to figure out what worked best for my needs and budget. I enjoy using AgoraPulse - it really streamlines my work and saves a lot of time. Pros I regularly utilize the scheduling and notification monitoring tools through Agorapulse. Both of these features are reliable and easy to use. Cons Agorapulse occasionally glitches meaning that a post doesn't go up as scheduled. I always report this and Agorapulse is quick to respond. I also do not love the analytics - I wish it showed more like other analytics tools. Reason for choosing Agorapulse Price, scheduling features (ability to toggle between platforms, platform options, calendar view), social media notification monitoring Review Source Response from Agorapulse June 30, 2022 Thank you for sharing your feedback with us, Karen! EC Emilie C. Communication Government Administration Used the software for: 6-12 months ### "J'utilise Agorapulse très souvent et je le trouve très pratique" February 28, 2022 4.0 Pros J'apprécie les facilités offertes par la modération pour administrer plusieurs réseaux en même temps et des posts avec un grand nombre de commentaires. J'aime aussi la possibilité de préenregistrer des réponses et le fait de pouvoir dupliquer des publications sur des réseaux différents. Le tag intégré a beaucoup évolué et est désormais pratique d'utilisation. La nouvelle fonction beta du calendrier permet de prévisualiser facilement des publications avec plusieurs photos et de les recadrer. Le service client est très réactif, à l'écoute et sympathique. Les fans sont classés et il est aisé de repérer des trolls ou utilisateurs au profil peu habituel. Il est possible d'assigner un membre de notre équipe à une tâche concernant une publication. Les reportings sont clairs et facile d'emploi avec en plus des conseils d'heures de publications par réseaux. Cons Bugs fréquents sur Firebox, notamment depuis la nouvelle fonctionnalité beta. Je n'apprécie pas le systèmes des tickets, notamment sur LinkedIn, qui contraignent à se reconnecter et qui m'ont annulé une publication que j'avais pourtant programmée car je ne m'étais pas connectée entre temps. Certaines fonctionnalités ne sont pas possibles : par exemple ajouter une vignette à une vidéo sur LinkedIn ou des sous-titres alors que c'est possible sur le réseau d'origine. Sur Instagram, de nombreux messages n'apparaissent pas et contraignent à se connecter sur Instagram directement. Il n'est pas possible de voir les partages. Sur smartphone, il n'est plus possible d'avoir une vue d'ensemble de l'ensemble des réseaux : il faut cliquer sur chacun Review Source Response from Agorapulse June 29, 2022 Hi Emilie, Samia here with the product team. I am sorry to hear about the bugs that you've been encountering lately. I understand that reconnecting your tokens can be a time-consuming process but, this is the way that we can ensure a safe connection with your accounts. If you need any help with this process, feel free to reach out to us! Cheers, Samia VR Verified Reviewer Senior Marketing Executive Marketing and Advertising Used the software for: 2+ years ### "My favourite of them all 🤫 " February 3, 2024 5.0 Pros I use Agorapulse on a daily basis multiple times a day for various reasons. A big pro is managing the different social platforms I manage from replying to comments, checking the listening tab, uploading content and looking at the stats. I also value have a great customer support network who will always respond and get back to you in a timely manner. That alone sets it apart. Cons I have used Agora for a very long time and it is hard to say what I dislike. Sometimes it can just be a bit slow to load and I have small issues from time to time. Review Source KR Kauri R. Senior Social Media Expert Packaging and Containers Used the software for: 6-12 months ### "Solid Social Media Management Tool " October 27, 2021 4.0 I have a very good experience and it helped me improve the social media reporting as well as the comment moderation. Pros Ease of use Content calendar Comment management organization Single Inbox for all networks Cons It could be a hassle to manage the comments from promoted/boosted posts and other campaigns, especially on Facebook and Instagram, since the comment will not appear when the campaigns are in "learning" status. Reason for choosing Agorapulse By that time, it offered the best relation between price and requeremnets. Review Source Response from Agorapulse November 8, 2021 Hi Kauri, Thank you for sharing this review with us! I am reaching out to you internally to learn how we could improve your experience when replying to your Ad comments. Thank you! FW Forest W. Customer Service Manager, Social Media Cosmetics Used the software for: Less than 6 months ### "Excellent Tool for Social Media Customer Support!" November 24, 2021 5.0 Overall, my team's experience has been fantastic! We really love using this tool for communicating with our customers. Pros There's so much I love about Agorapulse! Comments come in very quickly, are very easy to read in the context of the original post and surrounding comments, and it is also very easy respond quickly to customers and close out the comment. Form and function blend really well in the tool, it's easy to use and it's not cluttered so it doesn't overwhelm the eyes and brain while working. I enjoy the reporting tools and that I can have them automatically generated for me once a week and emailed. Cons The thing I like least about Agorapulse is that I can't easily apply one saved reply to multiple social profiles. I want to see a toggle where I can choose which pages the Saved Reply will be applied to. We have quite a few profiles where we have the same replies across, and it's frustrating to have to recreate it for each one. I also find that customer support can be very confusing if you don't have a technical understanding of what they are explaining. Some of the time, they will let me know that something is going on with my integrations in such a way that is difficult for someone who is not in the field to understand. I'd also like to see the team performance reporting feature to be beefed up a bit. It would be great to be able to click into what each individual team member had reviewed that day/week right in the report so I could review for QA. Review Source Response from Agorapulse January 3, 2022 Hi Forest, Thank you for sharing this review with us. We are truly delighted to hear about your experience using our tool. I am reaching out to you internally to learn more about how we could improve our features for your team. Thanks in advance for your contribution! Samia TT Tianna T. Social Media Marketing Strategist Food & Beverages Used the software for: 6-12 months ### "Agorapulse is great for monitoring, but features need more improvement" May 8, 2022 4.0 Pros The inbox management and labeling is very handy, especially when you receive a large amount of comments/messages/tags on multiple accounts. The ROI feature also seems interesting, although I have not used it in full depth. I think there needs to be more documentation for the feature in order for me to use it to its fullest Cons There is no feature to preview your Instagram grid, to help visually plan future posts. I’ve also found that Facebook data doesn’t synch consistently, leaving my monthly reports with gaps. Thankfully, the customer service reps are quick to manually fix these problems. As well, metrics for my Reels are not tracked in the Agorapulse analytics. The only thing they seem to track are impressions received. This is a huge gap in my reporting, as Reels have become a priority in my content strategy. Alternatives considered [Sked Social](https://www.capterra.com/p/210659/Sked-Social/)[Later Social](https://www.capterra.com/p/152254/Later/) Reason for choosing Agorapulse For the inbox management and depth of analytics for various platforms. Review Source Response from Agorapulse June 30, 2022 Hi Tianna, Thank you for sharing this review with the Capterra community! We would like to let you know that the Instagram Grid preview is now available. If you want to have early access to this feature, please send us a message at support@agorapulse.com Cheers, Samia VR Verified Reviewer Social Media & Media Relations Manager Higher Education Used the software for: 6-12 months ### "Great Start, Great Potential" March 9, 2020 4.0 Pros The reports are nice. It's great that the analytics (and activity record) pulls in posts that were scheduled natively to platforms. The permissions feature is crucial to us as an organization managing over 200 social media accounts and their admins. Customer service is out of this world. Questions submitted to chat are answered quickly. I was so impressed when I received a personalized screen-recording as a response during troubleshooting. I sent it to my superiors to show them how we could improve our own customer relations. Cons There NEEDS to be a way to create draft posts. At present, the software is ideal for companies that sell a product or produce evergreen content. However, for institutions that share mostly news, events and updates, the absence of drafts makes it difficult to schedule more than a week out. Would love the option to make labels accessible across accounts/users so that the owner can create a filing system for the users. The media restrictions need to be updated. Twitter and Instagram allow uploads of media with specs that Agorapulse will not allow scheduling to those platforms. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse Equal or greater abilities for a lower price. Switched from [CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/) Agorapulse matched CoSchedule's functionality at a lower price. Review Source Response from Agorapulse March 11, 2020 Hi there, Thanks so much for your detailed feedback! Has support shown you a workaround for the draft issue you mention? Our new shared calendar feature might also help you with not-yet-there scheduled posts. It sounds like you have a great relationship with support so do reach out to them. Lisa at Agorapulse RG Rachel G. Agency Owner Marketing and Advertising Used the software for: Less than 6 months ### "Sprout Social Should Watch Out!" October 8, 2019 5.0 Pros The AgoraPulse interface is clean and user-friendly, which makes training new hires an extremely simple process. I appreciate that I can curate content in the Queue, schedule evergreen and original content, manage all my clients' comments and DMs, and listen for brand mentions all in one software. I especially appreciate the ability to respond to Facebook Reviews, as well as save replies templates and hashtag lists - which are huge time savers. The Unified calendar view is great, and reminds me of CoSchedule's calendar view. AgoraPulse also has a number of features coming down the pipeline which will make this software a direct contender with Sprout Social, which is arguably one of the most expensive and feature-rich SMMSs out there right now. Overall, AgoraPulse has saved my team a great deal of time, at a fraction of what it would cost us to use Sprout Social. Cons It's disappointing that AgoraPulse doesn't offer publishing and monitoring for Pinterest at the moment (something I hope they change very soon). The lack of an in-platform photo editor has made life a bit difficult for my team. Slack and Feedly are also not directly integrated into the AgoraPulse's interface for notifications or quick content curation, which is something that Sprout Social and CoSchedule do very well. Once AgoraPulse offers API access to other applications (something that they have planned), I will be a very happy camper. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) Review Source Response from Agorapulse October 14, 2019 Hi Rachel, Wow! Can't tell you how much I loved seeing the headline of your review. We try to build a robust tool with helpful features ... and like you alluded to with an ear to what our customers want built in the future. AND we try to do it at a price that is reasonable for teams and agencies like yours. I see that your name is on our lists to contact with news about Pinterest or third-party integrations. So stay tuned! :) Warm regards, Lisa Kalner Williams Product Marketing Director Agorapulse RS Romaric S. Ceo Marketing and Advertising Used the software for: 6-12 months ### "Agorapulse c'est le meilleur outil de gestion" July 22, 2023 5.0 J'utilise Agorapulse depuis 2019 et dans le cadre de plusieurs projets en agence de communication. C'est très fluide et userfriendly Pros La structure de prix et l'intuitivité de l'interface. Cons Aucun à mon avis car j'ai testé et utilisé une pléthore d'outils sans jamais trouver mon compte. Agora ne présente que des avantages pour moi. Reason for choosing Agorapulse La flexibilité, la fluidité et le user experience Review Source Sarah R. Social Media Marketing Specialist Consumer Goods Used the software for: 1-2 years ### "Easy and versatile management of social networks" August 4, 2022 5.0 This is a platform with a lot of potential to improve the management of our social networks. It stands out for the ability it offers to manage all my conversations in one place. Pros I really like listening to the opinion of our brand's users to know the possible strengths and weaknesses. It has allowed us to detect the interaction of potential customers and reach them with our campaigns. Interacting with customers and responding in real time is an advantage offered by this versatile platform. Their support team is fast and solves our requests efficiently. Cons This platform has worked very well, the only thing I can mention is that it needs to incorporate more customization options. Review Source JB Jodi-Ann B. Project Officer Philanthropy Used the software for: 6-12 months ### "Pleased with AgoraPulse" September 15, 2021 4.0 I would definitely recommend AgoraPulse to others because it gets the job done. Pros I like that I am able to manage most of my social media accounts on one platform. The scheduling function allows me to schedule my posts ahead of time. This is especially useful around the holiday season or when I have other activities to do. Cons I dislike that I get so many email notifications. I also dislike the fact that LinkedIn requires tokens. The mobile app is not user-friendly and it does not allow me to post multiple images. AgoraPulse needs to allow you to post multiple images at once. It also needs to have an autofill option when tagging other users. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse AgoraPulse offers more for less. We wanted more in-depth reports. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) AgoraPulse offers more for less. Review Source Response from Agorapulse October 15, 2021 Hi Jodi-Ann, Thank you for sharing this review with the community. You can disable the e-mail notifications from your settings. I will be reaching out to you internally to give you more details on how to fix this, Thank you! MM Matteo M. Digital Marketing Manager Marketing and Advertising Used the software for: 6-12 months ### "Complete for all we need" January 14, 2020 4.0 The experience with Agorapulse is very positive, it significantly speeded up our work. Pros Agora makes it easy to post and follow multiple pages. I like the possbility to replicate post, the calendar view that gives me a complete overlook of the monthly schedule. I also like the flexibility in managing the subscrition plan, where I can buy additional features as I need. I also like the fact that the developers are pretty active and keep on adding features. Cons I think the software needs some improvement on the overall functions that it offers. First of all, it needs to give the ability to schedule instagram stories without any workaround (the solution that you guys are using now is not convenient at all, look at Storrito for some insights). Activity assignment could be improved, in the way that there should be the abilty to have a conversation over the assigned item, not only a message. I would also like to see better functionality in terms of # following and mention monitoring. Reports could be improved in addding customizations to the data that it exctracts and in scheduling reports that may be sent out to clients. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse It offered more flexibility and a better price structure, even if it lacked in some functions. Review Source Response from Agorapulse January 21, 2020 Hi there Matteo, Thanks so much for sharing your Agorapulse experience with GetApp readers. It's great to hear how you're using our social media management features. We wish we could permit Instagram Stories scheduling like some of the other tools out there -- but then we'd be violating Instagram's terms of service. (And we don't want to do that.) As for the revamps to our reports, we have team members working on that right now! I've added your name to the notification list regarding emailed/scheduled reports. Lisa at Agorapulse RP Reagan P. Digital Marketing Strategist Financial Services Used the software for: 2+ years ### "Excellent Social Media Management Tool" January 3, 2019 5.0 Pros I use AgoraPulse to manage 7 social accounts. Scheduling posts, cross posting, moderating, reporting, etc is fantastic. Prior to purchasing AgoraPulse, I investigated several of their competitors and did a few trials. AgoraPulse was by far the most affordable and provided exactly what I was looking for. In addition to the product, their customer service is top notch. Often times emails are answered in less than 15 minutes. Sometimes even less than 5 minutes during normal business hours. I've been using AgoraPulse for 2+ years and will continue to do so. Cons There are API limitations with LinkedIn and certain features are not available. However, this is not a fault of AgoraPulse, as they can't control what data LinkedIn allows them to use. I have at times found bugs with the iPhone app (as one would find with any app), but these were all eventually resolved with app updates. My main gripe is that I do not receive push notifications when direct messages or comments on Facebook posts are received. That being said, I still have to use the Facebook Page manager app to receive these types of alerts, which is unfortunate. I wish AgoraPulse had this feature. Review Source Response from Agorapulse January 15, 2019 Hi there Reagan, Thanks so much for telling GetApp how Agorapulse has saved you time and money in managing your multiple social media profiles. I also appreciate you giving a shoutout to our customer support team. They work around the clock to give assistant to great customers like you. Regarding push notifications for Facebook, are you speaking of the iPhone? I'd like to better understand the issue there. Thanks again for your review. Lisa MB Max B. Digital Marketer Marketing and Advertising Used the software for: 6-12 months ### "A Strong Contender" October 29, 2019 5.0 I am happy overall with the product as I mentioned with the lack of some features it is not ideal. It would be perfect if everything we needed was satisfied by 1 platform, but that doesn't appear to be the case right now. We will most likely continue to use Agorapulse as part of our social media tech stack for the foreseeable future Pros The thing I like most about AgoraPulse is that their team is incredibly responsive to support questions. From a feature perspective, as a community management tool, I feel that they are the best tool o the market for social media community management. Cons Some publishing features are lacking, for example, the ability to choose thumbnails when posting a video to any of the supported social media platforms. The lack of story publishing for Instagram is also another feature that is missing from AgoraPulse. The lack of these Conversion focussed Marketing features forces us to use other social media management platforms for publishing content. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse Agorapulse has more competitive pricing and gives us the reporting features we need to service our clients. Agorapulse’s also has a zero inbox workflow and an inbox assistant which helps us with effective community management. Switched from [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Hootsuite's Expensive Analytics Reports & the Point System Review Source Response from Agorapulse November 5, 2019 Hi there Max, I'm thrilled to hear how much you love our support team and community management functions! We support scheduling to Instagram Stories -- feel free to reach out to someone on the support team for details. Warm regards, Lisa at Agorapulse Amy M. CEO, Marketing Director Marketing and Advertising Used the software for: 6-12 months ### "Most robust with client approval process" November 23, 2020 5.0 We have loved the support team, taking advantage of Social Media Manager School with our annual plan, and the network of users we've met along the way. The tool has blown all our past tools (Loomly, Buffer, HeyOrca, Zoho) out of the water. Pros Our team has enjoyed using shared calendars with clients. The approval process has been easy for our team and clients. Reports are simple and beautiful, eliminating our need for additional weekly reporting tools. Cons We could really use a "pause all content" option or kill switch for a brand or account. Especially in 2020, this function would be helpful. The queue/category workaround is clunky. A client approval process for queues would also be beneficial. Without the ability to have clients approve that content, queues are useless to us, unfortunately. Alternatives considered [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) Reason for choosing Agorapulse Features and price. Switched from [Zoho Social](https://www.capterra.com/p/159351/Zoho-Social/) Lack of tech support, client approval process, and adequate reporting. Review Source Response from Agorapulse December 10, 2020 Thanks for sharing your experience with us! I am so glad to hear that you've enjoyed working with our Shared Calendars. I've just added your vote to the suggestion to add a "pause all content" button. Again, thank you for sharing that suggestion with us! VR Verified Reviewer Digital Marketing Specialist Non-Profit Organization Management Used the software for: 6-12 months ### "Great features for the price" November 26, 2019 4.0 Pros That I can post the same content to multiple pages with the click of one button There are some good analytics to review, especially with the powerpoint overall ones Scheduling capabilities The listening feature is great! (on Facebook it is amazing - would be nice if we could have reactions instead of just liking a post, but I assume it's not possible through the API, as well as with not being able to like or comment to Instagram comments) Cons The analytics are not broken down and detailed enough when it comes to individual posts (I already responded to a survey about your analytics specifically and gave my opinions on how to improve them) Not under your control, but the API restrictions with Instagram (not being able to post carousels directly) Not being able to tag individuals in Facebook post copy (have to then go to Facebook to tag once posted) Not being able to use Facebook's second language feature through the app (we post all our content in English and French so I have to go back to the posts on Facebook and edit to add the French) Not sure if this is under your control, but there are videos that are less than 60 seconds long and are able to be uploaded to Instagram, but when posted through Agorapulse, get cut off at 40 seconds because the file size is larger than your requirements. If there was any way to increase your file size requirements for Instagram video direct upload to Instagram, that would be very helpful. Reason for choosing Agorapulse Weighed price and benefits and felt like this was the best option with enough features for a reasonable price Review Source Response from Agorapulse December 3, 2019 Bonjour hi! Thanks for your feedback here and in our reports survey. I'd love to add you to a list of people wanting longer videos -- could you contact support and let them know that you'd like to be added? (I can't do it here because your contact info is hidden.) Kind regards, Lisa at Agorapulse MM Matt M. Founder Packaging and Containers Used the software for: 6-12 months ### "AgoraPulse solves two critical problems that others struggle with..." December 10, 2019 5.0 In general, as a business owner, I deal with a lot of different user interfaces and productivity platforms on a daily basis, AgoraPulse included. That said, AgoraPulse is simply my favorite tool in terms of user friendliness and overall experience. I don’t really know how they pulled it off, but AgoraPulse turned a challenging task into a simple and intuitive experience...this is their strength, and that is a good strength to have in any user-centric industry. I am a big fan! Pros ArogaPulse helps me in two key ways that other social media management platforms can’t match: 1) The interface is intuitively easy to navigate; therefore saving time and minimizing the potential for user error in content management and creation...all accomplished by a very clever and intuitive workflow interface that very intentionally does not overwhelm the user, which is a huge challenge with a feature rich platform such as AgoraPulse. 2) The amazing customer support is second to none...not just in promptness, but in knowledge and tone, I am impressed with the support I get each and every time (it doesn’t even feel like support, it feels like a helpful conversation). Cons Honestly, I can’t really think of any negatives. It has been a pleasurable journey from the beginning. As a business owner, I am very impressed and the quality of the experience is a big priority in my approach both professionally and personally. Reason for choosing Agorapulse As a business owner managing a never ending daily to-do-list, I need tools that are intuitive, well designed, flexible, and intelligently engineered. AgoraPulse in my mind has the best overall package, but the amazing customer support that I experienced just tops it all off with a bang. Great product and fantastic service! Review Source Response from Agorapulse January 8, 2020 Thanks, Matt! So glad our dashboard and customer support (or "helpful conversation team") are making your life at JUSTHANKS easier. Warm regards, Lisa at Agorapulse Lainey T. Director Marketing and Advertising Used the software for: 2+ years ### "Agorapulse " September 6, 2022 5.0 Agorapulse just saves so much time by bringing the whole social media management process into one place. Pros Agorapulse is constantly looking to improve the platform and there is a built-in forum that allows users to suggest improvements. So with this continuous development they are able to keep ahead of the competition and roll on new features on a regular basis. Cons The price! The caps on profiles make it really expensive to provide basic social media management to small businesses. With the currency exchange, I can be spending $150-$200/month per client. Alternatives considered [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse The listening tools and community management were easier to use and the support was great. Review Source AB Audrey B. Marketing strategy manager Computer Software Used the software for: 1-2 years ### "Automated publication" December 27, 2022 4.0 Overall we are satisfied with the use of this tool. As mentioned earlier we only use agora for the automated publication of our content on social networks and everything works very well. The platform is really easy to use and allows us to easily visualize the final rendering of our publications before confirming everything. Eventually, our team will integrate to our marketing process the more statistical side of this tool to use it to its full capacity. Pros Our company uses this tool really just for the automation of publications for our social networks (facebook, instagram and linkedin). Everything works fine. When we schedule our publications, there may be a delay of about fifteen minutes between the time that we set and the actual time that the publication is published. At the end what is really important is that we know that our posts will always be published and on the right dates. Cons what I like least about this tool is that you have to renew the token for social networks quite frequently, otherwise the application can no longer publish on the different platforms. So for us, it's very important that it's up to date and require some maintenance. Nevertheless, we are inform by email that our token has to be renew so that is helpful. Alternatives considered [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) Reason for choosing Agorapulse At the beginning, we choose AgoraPulse because we were looking for a free tool that can publish on more that one social media and this is exactly what Agora allow us to do. Review Source VR Verified Reviewer Chargée de Communication Financial Services Used the software for: 6-12 months ### "I recommand AgoraPulse ! " October 4, 2021 5.0 With AgoraPulse, it's easy to planified publications on all society's social networks. It's nice to have a global vision and do several things on the same tool. Pros The product is easy to use. My favorite feature is the post-scheduling to organise all my publications. Cons Maybe the analytics part. Sometimes, it's not the same information that I can find on the specific social network. Maybe is a synchronization problem ? Reason for choosing Agorapulse I don't know why my company choose this solution at the begining, but I appreciate to work on it :) Review Source Response from Agorapulse November 5, 2021 Hey there, Here's Samia with the Product Team. Thank you for sharing this review with the GetApp community! We are glad to know that our publishing features are helping with your tasks on social media. However, I am sorry to hear that sometimes you don't find updated data on your reports. Due to API limitations, it might take a bit to sync up all your reports to 100%. In any case, please feel free to reach out to me at samia@agorapulse.com so we can take a look at your reports and ensure that everything is working properly. Cheers, Samia Similar Products Featured