# Page 11 | Agorapulse Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 11 - Is Agorapulse the right Social Media Management solution for you? Explore 713 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/123971/Agorapulse/reviews

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Agorapulse

4.6 (713)

[View alternatives](https://www.capterra.com/p/123971/Agorapulse/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 11 - Reviews of Agorapulse

## Showing most helpful reviews

Showing 251-275 of 713 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

VR

Verified Reviewer  
Senior Digital Marketing Associate  
Computer Software  
Used the software for: 6-12 months

### "A Great Social Listening Tool!"

December 6, 2021

4.0

Easy to identify market trends and insights about competitors with AgoraPulse.

Pros

It has the capability of identifying market trends and providing accurate insights about competitors.

Cons

It has other basic functions such as social media management that we don't use and those features make the product a bit complex to use.

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Agorapulse

More accurate insights

Review Source

Response from Agorapulse

January 15, 2022

Hi there, Thank you for sharing your feedback with us! We're thrilled to hear about your experience using Agorapulse.

VR

Verified Reviewer  
Communications Manager  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Great option for non-profits"

October 14, 2019

5.0

Customer service has been extremely responsive in addressing all of our questions and issues!

Pros

As a small non-profit on a budget, we really appreciate their support. The social media profiles are very easy to manage, as is scheduling posts.

Cons

It would be nice to see all profiles on the same calendar, but it's not a huge deal to flip back and forth.

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Agorapulse

I did a lot of research on various profile managers, and the 10,000 free emails a month for non-profits as well as the free seven day trial absolutely sold me on Agorapulse. It's been the perfect fit, and I'm thrilled with this product.

Review Source

Response from Agorapulse

October 22, 2019

Hi there, It's great to hear how our social media management tool has worked for your nonprofit. Unified calendars are available for our Large+ plans. Perhaps one day you're organization will grow into one of those plans. Warm regards, Lisa at Agorapulse

CM

Carlos M.  
Director of Design & Development  
Design  
Used the software for: 1-2 years

### "The best tool for Social Media management!"

March 28, 2018

5.0

The benefit is having all the social media accounts in one place.

Pros

This is the best social media management tool in the market. I love how all the notifications are in one place and you can see who is sending messages or commenting without login to different social media accounts. Also, it will notify you when somebody mentions you.

Cons

Pricing is the worst obstacle. Cost per month for their small business package with 10 accounts is way too much money. It isn't competitive with other services in the market.

Review Source

Response from Agorapulse

May 15, 2018

Hi Carlos, So glad you love our social inbox! I find it so handy to manage my gazillion social accounts. Regarding price, we may seem steep for a tool if you just use it for publishing or just catching comments, or only reports. But for a tool that gives you unlimited publishing, unlimited monitoring, and unlimited reports (and an amazing customer service team), it is quite competitive with the leading tools out there. My best, Lisa

EL

Evan L.  
Director of Digital Media  
Sports  
Used the software for: 6-12 months

### "Great Product"

October 18, 2020

4.0

Overall it's been great so far. I love the customer service and the friendliness of the staff

Pros

I enjoy the ability to see the calendar, analytics, and comments all in the same place. The customer service is phenonemal

Cons

I'm not a fan of how often things fail. I guess also the communication when something does fail.

Alternatives considered

[Sprout](https://www.capterra.com/p/175756/Sprout/)[CoSchedule Marketing Suite](https://www.capterra.com/p/158290/CoSchedule/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Agorapulse

price

Review Source

Response from Agorapulse

October 29, 2020

Hi Evan, I'm delighted to hear how you've enjoyed Agorapulse's features and customer service. Thanks very much for your review. Lisa at Agorapulse

VR

Verified Reviewer  
Account Director  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I can't say enough!"

May 27, 2019

5.0

Pros

We are a Social Media agency with about 40 profiles that we manage. We have used Sprout Social (terrible) and Buffer (not bad but lacks everything we needed). Enter Agora Pulse. HOLY SMOKES. Everything we wanted (almost). And the customer support is over the top good. I asked a simple question about where to find a setting, and within minutes someone make a quick video (personal to us) to show us how to find it. Our onboarding process has been seamless. The set up inside Agora is very intuitive (unlike Sprout Social).

Cons

The only thing I wish they would add is the ability to see more than one account per calendar or Inbox. Right now everything is separate and you cannot combine.

Review Source

Response from Agorapulse

May 28, 2019

Hi there, HOLY SMOKES back at you -- If I knew who you were, I'd give you a virtual hug (or high five, if you prefer). Thanks for explaining what made you come to Agorapulse after trying the major tools in the space. Keep your eyes peeled for unified features (inbox, calendar) in your app in the very near future ;) My best, Lisa

MB

Mark B.  
Director  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Helps me save hours each week managing our clients' Social Media"

September 29, 2021

5.0

I could not run my business with out it

Pros

It's a real time saver. If I had to individually post 100's of Social Media posts a day, I wouldn't have time for anything else.

Cons

I wish I could post Reels and Stories on Instagram

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Agorapulse

Easy of implementation

Review Source

Response from Agorapulse

October 15, 2021

Hi Mark, Thank you for sharing this amazing review! We love hearing that Agorapulse has been a useful tool for your business!

KM

Kristi M.  
Jr Marketing Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Good intro to this kind of software, but needs improvements"

May 20, 2020

5.0

We have really enjoyed using Agorapulse, but we have had a few issues as well. Between ads not syncing and tokens exporting, it has been frustrating at times to use it. The ease and convenience of use are helpful through and has helped our team streamline community management.

Pros

It is super easy to use. I really love that it will track people's replies to your previous answers and it is simple and quick to review the conversation and respond.

Cons

I wish that you could post carousels to Instagram through the site without setting a reminder and having to use the app, plus the Instagram app. Additionally, I would like to see dynamic ads being able to sync through Facebook and the use of syncing more than 2000 ads.

Review Source

Response from Agorapulse

June 3, 2020

Hi there Kristi, So glad you're loving the conversational history of our social media marketing tool! I see that you've talked with my buddy/colleague Jason about the direct Instagram publishing (can't do yet because of the Instagram API) and dynamic ads. Glad he gave you more information. You're on the notifications for both features so once they're released, you'll be notified right away! Warm regards, Lisa at Agorapulse

MC

Morgan C.  
Marketing & PR Associate  
Maritime  
Used the software for: 6-12 months

### "Agorapulse is great!"

November 18, 2020

5.0

Pros

I love how easy the platform is to use! They make it effortless to tailor each social media message to the different platforms. I also, love the analytics. The variables they have, make it easy to analyze how each platform is doing. The ability to reply to comments on different platforms in one place is also one of my favorite features.

Cons

I wish they had a couple more features such as integrating their employee advocacy tool into the platform and a link in bio feature for Instagram.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Hootsuite was no longer meeting our needs, we needed more.

Review Source

Response from Agorapulse

November 24, 2020

Hi Morgan, I love how you use all of our tool -- the publishing, the reporting, the inbox -- even our employee advocacy! I see your name is on the notification list for linkinbio -- you'll be notified when it moves on our product roadmap. Here's to more easy social media management, Lisa at Agorapulse

VR

Verified Reviewer  
Social Media Manager  
Financial Services  
Used the software for: 6-12 months

### "Positive experience so far!"

March 23, 2020

4.0

Pros

I like that all social media touches this software. My team used to use two different tools, one for posting and another for replying to comments. It's great to have everything in one place.

Cons

I would like to have more sophisticated tools to see how our Instagram feeds look while prepping posts on the scheduling tool. I would also like the ability to review reporting based on how we tag comments.

Alternatives considered

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Agorapulse

Cost was less and capabilities were on par with the rest!

Review Source

Response from Agorapulse

March 31, 2020

Hi there, Definitely reach out to our support team with your wish to have an Instagram Grid view. They'll add your name to our feature request list. Lisa at Agorapulse

DS

Dyonne S.  
Sr. Social media manager  
Government Relations  
Used the software for: 6-12 months

### "5 star"

November 1, 2021

5.0

It saves time posting all content to different channels. Also the analytics provide insights to my team and me to further optimize the content strategy.

Pros

It's easy to use and i love the customer service.

Cons

Tweet reach. I know its Twitter policy not to share with third party but still this is what i miss.

Reason for choosing Agorapulse

The company already had Coosto.

Review Source

Response from Agorapulse

January 3, 2022

Hi Dyonne, Samia here with the Product team. Thank you for sharing this amazing review! We value your feedback and we love hearing that you've enjoyed working with our tool!

RJ

Rebekah J.  
Marketing Executive  
Leisure, Travel & Tourism  
Used the software for: 6-12 months

### "Made my life easier"

July 28, 2021

5.0

It has been really good. Right from going on board up until using it, the experience has been great.

Pros

The whole publishing part of my job has reduced by half all thanks to this software. I really like it and would recommend to all social media managers.

Cons

I would like it to be integrated it with Google so that it will be easier to reply to my Google reviews too.

Review Source

Response from Agorapulse

September 6, 2021

Hi Rebekah, Here's Samia. Just wanted to thank you once again for sharing this review with the community. We're delighted to hear about your experience using Agorapulse!

MT

Michelle T.  
Director of Donor Relations  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Ease of Use and a Must Need "

June 14, 2021

5.0

Great experience, even the CS has been great :)

Pros

Ease of use Multi-channel posts available all at once Tagging of posts to track and determine trends Autoresponse availability

Cons

The metric and the analytics. I find that IG and FB how a lot more metrics to help determine trends.

Review Source

Response from Agorapulse

July 30, 2021

Hi Michelle, Thank you for sharing this review with the community. We'll be reaching out internally to learn more about the metrics that you'd like to see in Agorapulse. Thanks for your feedback on that! Samia

RL

Ryan L.  
Product Manager, Channels  
Telecommunications  
Used the software for: 6-12 months

### "Simplified Management for Multiple Social Networks"

February 15, 2021

5.0

Agorapulse makes it easy to post content, engage in social listening, and respond to comments for multiple networks. It saves me a lot of time as opposed to using each separate network.

Pros

The main thing that set Agorapulse apart for us was the advanced reporting, which makes it easy to share social media ROI with executives.

Cons

No issues I can think of. It would be nice to combine reporting for multiple networks without additional fees.

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Agorapulse

Best value among those researched and the best reporting options.

Switched from

[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

More advanced reporting and better user interface.

Review Source

Response from Agorapulse

February 23, 2021

Thank you so much for taking the time to leave us this review, Ryan!

LV

Lucas V.  
Responsable Marketing et Communication  
Oil & Energy  
Used the software for: 6-12 months

### "Un outil intuitif "

June 17, 2022

5.0

Pros

La facilité de gestion des réseaux sociaux, de modération des commentaires et l'analyse statistique des pages et des publications

Cons

Des petites optimisations permettraient de rendre l'outil encore plus performant. Il est par exemple parfois compliqué de taguer un membre de LinkedIn via la publication d'un post sur Agorapulse

Review Source

Response from Agorapulse

June 30, 2022

Hey Lucas, Thanks so much for sharing this review with our team! I've shared your suggestions with our product team so we can continue to improve our tool! Cheers, Samia

EC

Evan C.  
Social Media Engagement Specialist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Great Software for Social Media Management"

January 18, 2022

5.0

Pros

Agorapulse makes community management incredibly easy across all platforms, especially when collaborating with a team.

Cons

I would like the option to view analytics by individual post.

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

Reason for choosing Agorapulse

I had used AgoraPulse in a previous job and really like the ease of use and reporting tools.

Review Source

Response from Agorapulse

June 12, 2022

Thank you for sharing this review with our team, Evan. We're delighted to hear about your experience using Agorapulse!

VR

Verified Reviewer  
Raphael Araujo  
Sports  
Used the software for: 6-12 months

### "Great affordable social media platform"

September 5, 2019

5.0

I honestly really love the product as well as the team. Everytime I have a question or concern, someone is there to help me out in a very timely fashion.

Pros

The ease of the platform. The price. Customer service is amazing.

Cons

One big fault is that you cannot schedule carousel posts. Another fault is that there is no "snapshot" to see the basic analytics (Reach impressions follows) of all accounts at a glance. Instead you must analyze account by account. Being able to resize images when posting in the app. Cover images on videos.

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Buffer](https://www.capterra.com/p/143492/Buffer/)[Hootsuite](https://www.capterra.com/p/121701/HootSuite/)

Reason for choosing Agorapulse

Price and ease of use.

Review Source

Response from Agorapulse

September 11, 2019

Hi there, Good news -- you can schedule Instagram carousels. Please reach out to our amazing support team if you'd like more information. Unified reports is coming very soon. If you'd like to be notified about this, please contact me and I'll add you to the list about this feature. Lisa at Agorapulse

VR

Verified Reviewer  
Marketing Manaer  
Automotive  
Used the software for: 6-12 months

### "Perfect for Multiple Platform Management"

May 4, 2020

5.0

My overall experience has been good. I enjoy the layout and just how easy it is to work with. Getting in touch with someone took me awhile to find, not sure if I missed it, but I couldn't find a number to call or speak with someone, it was all email.

Pros

I like how easy it is to see all of my socials in one place. The layout is clean and easy to navigate. Posting is easy.

Cons

When you duplicate a post it usually duplicates the original post as well. I.E I wanted to duplicate a FB post to twitter, but when I hit duplicate it usually marks the FB and Twitter account and if you don't catch it, typically will lead to a double post on FB.

Reason for choosing Agorapulse

I can't remember the names of the other options we were looking at. But Agora gave us extra trial time and it just had everything we needed for a decent price.

Review Source

Martin M.  
Chief Content Officer  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Glad I Found AgoraPulse"

March 13, 2019

5.0

AgoraPulse supports every platform I need in a social scheduling tool and it enables better interaction with social contacts. The platform is easy to learn and offers more features as you get up to speed with the basics. The social inbox and listening tools make it one of my favorite platforms. It offers a wide variety of support for the common platforms and does Instagram better than most.

Pros

AgoraPulse makes it easy to schedule posts across multiple platforms and the tools it gives you for monitoring and responding to those who interact are fantastic. It’s interface to Instagram is one of the best I have used.

Cons

The cost spread between the levels of service seem out of alignment. The options are flexible (you can add profiles to the lowest level of service) but the difference between each level seems a bit much for the differences.

Review Source

Response from Agorapulse

March 19, 2019

Thanks for your review of Agorapulse, Martin! So glad you've found great value in staying on top of your conversations across multiple social networks by using our tool. Hope you have an great Inbox Zero week :)

MR

Martin R.  
Community manager  
Renewables & Environment  
Used the software for: 6-12 months

### "Good but can improve"

May 26, 2020

4.0

We have the money for that kind of tool so it is good enough at that price, but i woul expect much more if the price was higher.

Pros

Ability to monitor most of our social accounts and reply directly

Cons

We can't have all our social accounts (eg Facebook Groups) and notification are very poor. The hourly basis doesn't work for us and we can't trust the notifs as sometimes they just to show up at all for many hours/days. It was very long to set up and required talks with customer service but nothing was really repaired.

Alternatives considered

[HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Sprout](https://www.capterra.com/p/175756/Sprout/)

Reason for choosing Agorapulse

Price

Switched from

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

Notifications were an issue there too and the price was too high

Review Source

VR

Verified Reviewer  
Marketing Manager  
Entertainment  
Used the software for: 6-12 months

### "Agora, the time saver"

October 14, 2019

5.0

Pros

Agora has been a big time-saver for us after we increased the number of people interacting with us across several different social channels. Having one inbox and an easy to use system to collaborate and review incoming messages has helped us to keep our messaging coherent and reduced the number of unattended followers significantly!

Cons

As far as I know, there is currently no way to export data as a CSV file.

Alternatives considered

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)[Buffer](https://www.capterra.com/p/143492/Buffer/)

Reason for choosing Agorapulse

We choose Agorapulse because it's single-inbox capabilities were the most developed at the time and was very affordable.

Review Source

Response from Agorapulse

October 22, 2019

Hi there, It's great to hear about your positive experience using Agorapulse. Did you know that you can download your content reports and Instagram Stories reports as a CSV file? Feel free to reach out 24/7 to our support team to find out how. Lisa at Agorapulse

jO

john O.  
Data Analyst  
Information Services  
Used the software for: I used a free trial

### "AgoraPulse Review"

February 1, 2023

4.0

AgoraPulse has made the management and analysis of my social accounts very easy and fast because i can do them from one platform

Pros

This software enables the performance of social analysis from one platform

Cons

My overall use of this software has been completely good

Alternatives considered

[BuzzSumo](https://www.capterra.com/p/177181/BuzzSumo/)

Reason for choosing Agorapulse

It suites all my needs and it is easy to use even for first-timers.

Review Source

JM

Justin M.  
Digital Marketing Specialist  
Marketing and Advertising  
Used the software for: 6-12 months

### "AgoraPulse is the best Social Media Manager tool for you!"

October 12, 2021

5.0

AgoraPulse saved our agency massive amounts of time with their great features and wonderful customer service.

Pros

It's extremely easy to schedule social posts. We manage socials for several of our clients and it is extremely easy to do so. It's also a huge time saver as it it helps you automate management of social medias.

Cons

It's not necessarily a con of AgoraPulse, but the Instagram privileges don't allow us to plan a multi-image or video post without having to manually post it on Instagram at the time you scheduled it for.

Review Source

Response from Agorapulse

November 5, 2021

Hi Justin, Thank you so much for sharing your feedback with us! We're delighted to hear about your experience using Agorapulse.

GB

Gus B.  
Owner  
Marketing and Advertising  
Used the software for: 6-12 months

### "Tried them all, AgoraPulse is the best!"

August 17, 2021

5.0

Love it! AgoraPulse saves me time and makes me money while I concentrate on other aspects of my business.

Pros

I love the ease of use, being able to share content and get it approved, the social listening and the reporting (which alone saves me a few hours a month)!

Cons

AgoraPulse needs more integration with LinkedIn personal profiles (uploading videos, tagging individuals, easier to undertake reactive engagement).

Review Source

Response from Agorapulse

September 6, 2021

Thanks for sharing this review on Capterra, Gus! We will be reaching out to you internally to learn more about the options that you'd love to add on LinkedIn. Looking forward to hearing from you! Samia

VR

Verified Reviewer  
Director  
Education Management  
Used the software for: 6-12 months

### "Easy"

June 9, 2020

5.0

I find we are getting more hits having this platform. When you don't have it and you're busy you forget to stick adds up.... then you're missing out on money! I sit down for a day making adds for the next month put them all up and forget about it for a month knowing my adds will go out every time on time every day.

Pros

Agorapulse is very easy and quick to set up and align up your Facebook and Instagram etc. Then setting up your months/years/weeks worth of adds and post is really easy, I've tried others platforms before and this is the best by far.

Cons

The only thing I don't like is its a little pricey, but you get what you pay for, and the customer help is very good

Reason for choosing Agorapulse

My trail was extended for free for another 30 days so I got 60 days to really get used to it, 30 days is not enough time to try something. And by this time it was second nature and i loved it!

Review Source

Response from Agorapulse

June 18, 2020

So glad you find our social media management tool a good value! Love reading "the best by far!"

SC

Scott C.  
Marketing Manager  
Restaurants  
Used the software for: 6-12 months

### "Scott Crabb - Agorapulse"

November 30, 2020

5.0

I've had a great overall experience with Agorapulse. It was easy to set up and the user interface is seamless. I would like to see some improvements with reporting. Even the Power Reports only allow about 5 pages at a time. It would be a huge time saver to export basic information for all of my pages on a monthly basis.

Pros

I really like having the singular inbox features. This makes responding to a list of mentions and comments go much more quickly.

Cons

I don't like any limitations from the social media platforms. A few examples are not being able to post multiple pictures to Instagram and location being taken away from Facebook posting.

Switched from

[Sprout](https://www.capterra.com/p/175756/Sprout/)

Cost.

Review Source

Response from Agorapulse

December 14, 2020

Hi Scott, Thanks for your feedback! We love to hear that you are saving time with the Agorapulse Inbox. Regarding the Power Reports, we are still working to add more features that I'm sure you're going to love ... stay tuned!

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