--- title: "Agorapulse Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Agorapulse Software - reviews, pricing plans, popular comparisons to other Social Media Management products and more." source_url: "https://www.capterra.com/p/123971/Agorapulse/" page_type: "product" language: "en" publication_date: "2026-11-03" --- # Agorapulse Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Agorapulse ## What is Agorapulse? Agorapulse is a social media management tool that manages social media messages, schedules and publishes content across channels, monitors, and gets stunning reports all in one easy-to-use dashboard. The Social Media ROI feature by Agorapulse empowers marketers to make data-driven decisions, optimize their strategy, and maximize ROI. This dashboard integrates Google Analytics and GA4, allowing users to track customer engagement across multiple devices with minimal setup. ## What is Agorapulse used for? [Social Media Management](https://www.capterra.com/social-media-management-software/)[Social Media Analytics Tools](https://www.capterra.com/social-media-analytics-tools-software/)[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 713 user reviews Reviews sentiment Positive 96% Neutral 3% Negative 1% Pros & cons Intuitive and streamlined interface Efficient multi-user teamwork Recurring glitches and instability Limitations in media publishing Starting price $69 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Social Media Analytics Tools / 2025 - Social Media Marketing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Agorapulse?[Manage this product listing](https://www.g2.com/products/agorapulse/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Agorapulse 4.6 (713) VS. [4.2 (255)](https://www.capterra.com/p/277011/Brandwatch/reviews/) Starting Price $69 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.6 (676) Ease Of Use 4.1 (970) Value For Money 4.4 (601) Value For Money 3.8 (892) Customer Service 4.7 (587) Customer Service 4.4 (854) ## Agorapulse alternatives Highest Rated [Vista Social](https://www.capterra.com/p/239366/Vista-Social/) [4.9 (970)](https://www.capterra.com/p/239366/Vista-Social/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/239366/Vista-Social/) [Publer](https://www.capterra.com/p/177145/Publer/) [4.8 (986)](https://www.capterra.com/p/177145/Publer/reviews/) Starting price $5.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/177145/Publer/) [Instagram](https://www.capterra.com/p/210721/Instagram/) [4.7 (5,226)](https://www.capterra.com/p/210721/Instagram/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/210721/Instagram/) [Hootsuite](https://www.capterra.com/p/121701/HootSuite/) [4.4 (3,804)](https://www.capterra.com/p/121701/HootSuite/reviews/) Starting price $399.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121701/HootSuite/) [View all alternatives](https://www.capterra.com/p/123971/Agorapulse/alternatives/) ## FAQs about Agorapulse Overview ### What problems does Agorapulse solve? Agorapulse solves scattered social media workflows by centralizing multi-account publishing, content approvals, comments, direct messages, and brand mentions. Its shared inbox, assignment tools, scheduling calendar, and reporting reduce missed customer interactions and manual monthly reporting. Marketing teams, agencies, community managers, and customer support staff benefit most when coordinating multiple brands or channels. Answer based on 581 reviews Overview ### Which roles and teams benefit most from Agorapulse? Agorapulse is most used by social media managers, community managers, and marketing teams that plan content, schedule posts, monitor conversations, and report on channel performance. Agency owners, marketing directors, and executives use it to oversee client accounts, coordinate campaigns, review results, and maintain visibility across social media operations. Answer based on 672 reviews Overview ### What company size and industries is Agorapulse built for? Agorapulse is designed for large and mid-sized agencies, but primarily serves small Marketing and Advertising businesses among reviewers: 80% are small businesses and 31% work in Marketing and Advertising. Its target audience also includes mid-sized businesses, ecommerce brands, and enterprise brands; 13% of reviewers are midsize and 7% are enterprise. Answer based on 713 reviews Features and Usability ### What are the key features of Agorapulse? Agorapulse includes post scheduling and automated publishing for planning content across multiple social accounts. It also provides social media monitoring and customer engagement tools for managing comments and messages, plus reporting/analytics and performance metrics for tracking results. Content management supports shared calendars, media organization, and content preparation. Answer based on 62 reviews Pricing ### How much does it cost and what fees or limitations are included? Agorapulse offers Standard at $69/user/month, Professional at 99, and Advanced at 149, each covering up to 10 social profiles. A free trial is available. Reviewers often consider pricing competitive for its features, though smaller teams cite the monthly cost and expensive add-ons, including extra team members and Power Reports at 59/month. Answer based on 123 reviews Integrations ### Which third-party tools and platforms does Agorapulse integrate with? Agorapulse integrates with 16 third-party tools and platforms, including reviewer-confirmed Instagram and Canva. Its catalog also includes LinkedIn for Business, Meta for Business, TikTok, YouTube, Twitter/X, and Pinterest for social publishing, alongside Google Drive, Dropbox, HubSpot CRM, Salesforce Sales Cloud, and Google Analytics 360 for content, CRM, and reporting workflows. Answer based on 227 reviews Getting Started and Support ### How easy is it to onboard and train a team on Agorapulse? Agorapulse is generally easy to onboard, with a clear interface that nontechnical users, new hires, and occasional contributors often learn with minimal training. It offers in-person training, live online sessions, webinars, documentation, and videos. Admins adding team members or users new to social media management may need more time for advanced workflows and permissions. Answer based on 25 reviews Getting Started and Support ### What customer support options does Agorapulse offer, and how do users rate the experience? Agorapulse provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live representative support, and chat. Users generally describe support as fast, courteous, knowledgeable, and effective at resolving issues, including during onboarding. Some users report that responses can be technically confusing or that persistent product problems remain unresolved despite responsive assistance. Answer based on 116 reviews Security ### How does Agorapulse handle data security and access control? Agorapulse uses role-based permissions, separate logins, and approval workflows to control team access to social accounts. Teams can let contributors draft and schedule posts while designated users review, edit, or approve them, helping avoid password changes when volunteers leave. Some reviewers want permissions that exclude access to private messages. Answer based on 12 reviews ## Who uses Agorapulse? Based on Capterra reviews from the past 5 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive and streamlined interface 95% positive reviews out of 149 Most reviewers indicate ease of use through a simple, organized layout that simplifies daily social media management. Recurring glitches and instability 69% negative reviews out of 68 Most users report bugs and issues, including crashes, connection problems, and unresolved glitches affecting workflow reliability. Anonymous User Senior Marketing Executive, 2 - 10 employees. "Sometimes it can just be a bit slow to load and I have small issues from time to time." Efficient multi-user teamwork 97% positive reviews out of 86 Most reviewers find team collaboration seamless, with features for assigning tasks, approvals, and coordinated workflows. Brandon L. Sales Manager, 11 - 50 employees. "Our multichannel social projects center Agorapulse since it helps teams to remain in line with corporate goals and work efficiently." Limitations in media publishing 69% negative reviews out of 39 Most users report image and video posting restrictions, such as carousel limitations, size constraints, and lack of editing tools. Comprehensive onboarding and resources 100% positive reviews out of 21 Most reviewers describe training and learning curve as manageable, supported by tutorials, webinars, and responsive support. Video scheduling and customization issues 77% negative reviews out of 31 Most reviewers describe video posting as problematic, citing scheduling gaps, customization limits, and frequent upload failures. ## Features AI summary Based on 6,202 Social Media Management reviews Capterra data shows that buyers of Social Media Management rank the following features as their top priorities: - **Social Media Integration** (**55%** of reviewers rated this feature as critical) - **Post Scheduling** (**57%**) - **Automated Publishing** (**54%**) Agorapulse supports all three of the features reviewers rate most important: **Social Media Integration**, **Post Scheduling**, and **Automated Publishing**. Together, these capabilities help businesses manage multiple social channels in one place, plan content ahead of time, and publish posts consistently, allowing teams to save time and maintain a more reliable social media presence. Social Media Integration 4.2 (27) 77.78% of 27 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Post Scheduling 4.5 (106) 68.87% of 106 reviewers that rated this feature as important or highly important With this capability, you can easily schedule posts across multiple platforms, bulk upload content, and use a shared calendar. Users think it saves significant time, is user-friendly, and simplifies collaboration, though some mention missing Instagram and Reels scheduling. Automated Publishing 4.4 (83) 72.29% of 83 reviewers that rated this feature as important or highly important It helps you automate posting to platforms like LinkedIn and Twitter, saving time and allowing advance planning. Some reviewers find it reliable and efficient, but others report occasional glitches and note Instagram requires manual publishing. Content Management 4.4 (86) 60.47% of 86 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Reporting/Analytics 4.3 (88) 60.23% of 88 reviewers that rated this feature as important or highly important Agorapulse offers easy-to-read, customizable reports and basic analytics for tracking content performance. Some users say reports are clear and helpful, but others feel metrics are limited compared to native platform analytics and want more export options. Multi-Account Management 4.4 (87) 57.47% of 87 reviewers that rated this feature as important or highly important Agorapulse gives you a centralized way to manage many social media accounts, making it easy to switch, group, and oversee profiles. Reviewers appreciate the convenience, though some mention plan limitations and occasional manual steps for certain platforms. Agorapulse 76 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Advertising Management: Manage advertising space and its sales within your network or publication - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Automated Publishing: It helps you automate posting to platforms like LinkedIn and Twitter, saving time and allowing advance planning. Some reviewers find it reliable and efficient, but others report occasional glitches and note Instagram requires manual publishing. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Benchmarking: Compare key metrics for the business against prominent players in the industry - Brand Tracking: Monitor social media posts or web that mention a particular brand - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Analytics: Track and interpret campaign performance metrics - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Campaign Scheduling: Set campaign schedules by selecting start, pause, and end dates - Charting: Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. - Click Tracking: Track the amount of clicks on individual products to measure campaign results - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Competitive Analysis: Evaluating strengths and weaknesses of companies with the same target audience - Competitor Monitoring: Track activity of your competitors - Contact Management: Manage, organize, and store contact information - Content Library: Centralized repository to store content and assets - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Engagement: Initiate interactions with customers by proactively starting conversations or providing informational content - Customer Segmentation: Process of dividing customers into groups based on common characteristics - Customer Social Profiles: Track customers' activities across social networks and maintain details about their demographics, preferences & more - Customer Support: Provide online support for your customers through live chat or help desk functionality - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Employee Advocacy: Enables employees to promote their company by supplying them with materials, tools, and reward programs - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Filtering: Find & retrieve relevant data or documents - Gamification: Games or game-like elements to track progress and reward accomplishments - Hashtag Tracking: Track the usage of certain hashtags - Image Editing: Edit, touch up, and convert images for publishing - Image Library: Store and manage images - Influencer Tracking: Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion - Keyword Filtering: Monitor and collect information from social media based on specific keywords - Keyword Tracking: Track and monitor a specific set of keywords - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Media Monitoring: Monitoring brand mentions, clicks, backlinks, and engagement of distributed content like blogs, press releases, or social media posts. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Account Management: Agorapulse gives you a centralized way to manage many social media accounts, making it easy to switch, group, and oversee profiles. Reviewers appreciate the convenience, though some mention plan limitations and occasional manual steps for certain platforms. - Multi-Channel Data Collection: Collect information from multiple sources - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multi-Language: Manage and support multiple languages - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Post Scheduling: With this capability, you can easily schedule posts across multiple platforms, bulk upload content, and use a shared calendar. Users think it saves significant time, is user-friendly, and simplifies collaboration, though some mention missing Instagram and Reels scheduling. - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: Agorapulse offers easy-to-read, customizable reports and basic analytics for tracking content performance. Some users say reports are clear and helpful, but others feel metrics are limited compared to native platform analytics and want more export options. - Review Monitoring: Automatically monitor and receive alerts for any new online reviews - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Single Sign On: Allow users to access multiple services after entering their login credentials once - Social Listening: Monitor social media sites for specific keywords - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: This aspect lets you monitor comments, messages, and mentions across accounts in one dashboard. Reviewers appreciate the unified inbox and real-time notifications, though some mention issues with monitoring ads and occasional glitches. - Social Mentions Tracking: Track social media posts that reference a specific brand, business, name, etc. - Social Promotion: Market event via social media tools - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.3 (672) 4.3 Based on 672 reviews ## Pricing Value for money 4.4 (601) Free Trial [View pricing plan details](https://www.capterra.com/p/123971/Agorapulse/pricing/) Standard $69.00 Per User,Per Month It includes: - Posts scheduling - Unlimited posts - Draft posts - Unified Publishing Calendar - Standard Social Inbox - Instant translations - Report export - Basic Social Media ROI - Custom Report date range - White-label reporting - Google Chrome extension - Mobile application (iOS & Android) - Google Analytics Integration Professional $99.00 Per User,Per Month It includes: - Priority email & chat support - Team performance reports - Basic Ad Comment Monitoring - Calendar notes - Canva integration - Team workflow - X (Twitter) threads scheduling - First comment scheduling (Instagram, Facebook, LinkedIn) - Instagram grid view - PulseLink in bio - Instagram Product Tagging Advanced $149.00 Per User,Per Month It includes: - Advanced Social Media ROI reports - Publishing content labels - Inbox bulk actions - Saved replies - Automated Inbox Assistant - Advanced Ad comments monitoring - Advanced spam management - Content queues - Bulk publish content - 5 Shared Calendars - Content Library - Power reports (customized) Custom Contact Vendor for Pricing It includes: - Open Reports API - Schedule Facebook Boosted Posts - CRM Integration - Single Sign-On (SSO) - Quarterly Business Reviews - Dedicated Account Manager - Priority email, chat, & phone support - Unlimited Shared Calendars Value for money 4.4 (601) 4.4 Based on 601 reviews ## Integrations [ Dropbox](https://www.capterra.com/p/143068/Dropbox-Business/)[ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ Canva](https://www.capterra.com/p/168956/Canva/)[ Google Analytics 360](https://www.capterra.com/p/177042/Google-Analytics/)[ Instagram](https://www.capterra.com/p/210721/Instagram/)[ HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/)[ Twitter/X](https://www.capterra.com/p/214056/Twitter/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (587) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (587) 4.7 Based on 587 reviews ## User reviews Overall rating 4.6 Based on 713 reviews Filter by rating Counts reflect reviews available in this feed. 5(435) 4(248) 3(24) 2(2) 1(4) Mentioned topic Recent reviews first, then most helpful Stephen O. ### "Powerful, Easy-to-Use Social Management at a Great Price" 5.0 November 10, 2026 I manage our publishing, analytics, and inbox in one place with Agorapulse, and its UI is one of the best I’ve seen while trying competing software. Pros I like that Agorapulse handles our publishing, analytics, and inbox management in one place. I think it has one of the best UIs I’ve seen while trying other software, and the platform is simple, with top-of-the-industry scheduling and analytics and some of the best pricing we’ve seen. Compared with other options, it gives us all the best tools at the best price. Bulk importing is amazing and a game changer, and I especially love the AI tools for caption generation, alt text, and hashtags. It’s incredibly easy to onboard, and our clients love the shared approval calendar because they can see every post before it goes live. I also find that publishing via notification helps when API limitations get in the way. Cons Most of the limitations I run into with Agorapulse come from API limitations. Meta needs to do a better job of allowing us to post links and stickers through SMMs, though Agorapulse’s publish-via-notification option helps when that comes up. OW Owner Owner Used the software for: 3-5 years ### "Agora Pulse - Life Saver CRM" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 6, 2026 This is a force, multiplier piece of software.You're gonna get so many different tools that allow you to review return on investment and present it to stakeholders.In a way that will make them feel comfortable and like you're a professional.It makes sure that no particular points fall through the cracks. It's hard to find a flaw in this system.There are a few things that boil down to preferences, but at the end of the day, there's no doubt that agora pulse as a whole product is preferred above the others. Pros I think the best thing about this tool is the ability to schedule your social media so effectively and the additional analytic tools are a game changer. When you're looking for a tool that unifies your inbox and enhances your collaboration agora, pulse is definitely the way to go Cons There really isn't a whole lot not to like here. Some of the report formats are a little bit tricky, and the initial setup can take a moment but those are small things, and they definitely don't overshadow.The big benefits. CD Cheffe de projets Cheffe de projets Used the software for: Less than 1 year ### "Huit mois de bugs et de promesses non tenues" 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 November 26, 2025 Mon expérience est frustrante et décevante. Après plus de huit mois d’utilisation, j’ai passé davantage de temps à gérer des problèmes techniques qu’à réellement exploiter l’outil. Le service d’assistance est réactif mais n’apporte pas de solutions concrètes, et les mêmes erreurs se répètent de mois en mois. Pour un logiciel à plus de 2 500 € par an, c’est inacceptable. Je suis aujourd’hui lassée et agacée, et je ne recommande pas Agorapulse. Pros Les promesses… qui sont malheureusement restées des promesses. L’interface paraît simple et bien pensée au départ, mais cette simplicité se transforme vite en cauchemar dès qu’on essaie de publier. Cons Les bugs à répétition, les publications programmées qui ne se publient pas, et surtout la mauvaise prise en charge du support. À chaque problème, on nous explique que cela vient de l’API, du compte client ou d’un paramètre externe, jamais de leur côté. Pourtant, les dysfonctionnements sont clairement internes et jamais vraiment corrigés. Je vosu conseille vivement de lire les avis Google à leur sujeT. Terry E. Digital Strategy Marketing Manager Used the software for: Less than 1 year ### "Good program for the management of social networks, highly recommended." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 August 24, 2023 The process of programming using Agorapulse is quite streamlined. In particular, I adore the calendar view since it gives me the ability to envision my content strategy for the upcoming month. Even during peak hours, our material is reliably delivered to our audience thanks to the sophisticated queuing system we have in place.The platform provides in-depth analysis that is more than just a simple presentation of the numbers. My ability to optimize my strategy, better understand the behavior of audiences, and most crucially, demonstrate ROI to stakeholders has been facilitated by information that is both detailed and straightforward. Pros I've used a number of different social media management software, and Agorapulse is far and away the best of the bunch. Even if you have no prior experience with social media marketing, you'll quickly feel at home with the platform because to its user-friendly layout.The digital landscape is constantly shifting, so businesses need tools that can stay up and give them a leg up. That's exactly what Agorapulse does. This is a must-have for companies of any size!Finally, I want to give respect to the Agorapulse help desk staff. They are swift, thorough, and helpful, and they always find a solution to fix the rare problems that arise. Cons When I last used the service, not all social media were supported. This could be a problem for brands that use complicated or specialized distribution channels.Their web platform is reliable, but I've found their mobile app to be buggy and less user-friendly than I'd like. Adam C. Head of Ops Used the software for: 3-5 years ### "Persistent reporting bug, continued billing, and no refunds despite notice" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 October 1, 2025 Our experience was overshadowed by a persistent Instagram Stories reporting bug that lasted months. We relied on accurate reporting, and the data was incomplete/inaccurate during that period. Despite notifying the company in writing to stop billing until the issue was fixed, charges continued. The final offer was one month of credit and penalty‑free termination—no refund for months of unusable reporting. Support stayed in touch but never delivered a lasting fix, and refund discussions were deferred until “after the bug is fixed,” which didn’t happen for us. If Stories reporting is important to your workflow, validate it thoroughly in a pilot and get clear, written remedies for service failures. For us, the ROI was negative due to rework and lost confidence in the data. Pros Clean user interface simple marketed good reporting features Responsive communication from support, but proved unable to solve bugs Cons Critical reporting bug persisted for months Continued billing despite written notice to pause No refunds for impacted months; only a small credit and cancellation Bottom line: If accurate Instagram Stories reporting is mission‑critical, validate it thoroughly during a trial and get remedy terms in writing. Our ROI was negative due to unreliable data and added manual work. Emily P. Digital Marketing Specialist Used the software for: 1-3 years ### "AgoraPulse is indispensable if you are managing multiple accounts." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 September 2, 2021 AgoraPulse really has been integral to my day to day workflow. While I have minor complaints, I'd recommend this tool to anyone needing to manage and schedule social media. Pros I like that this product gives me the number of social profiles I need (35) without having to piece together multiple accounts with a product. It lets me have one dashboard to manage everything that is going on with our social accounts as well as who is mentioning us on their own accounts. Cons I don't have a lot to complain about with AgoraPulse. I really have two main complaints. 1. They develop tools that I don't feel are helpful at an enterprise level-such as their integration with Canva. I'm sure Canva is great for a lot of people, but at the agency level, invest in a designer or the correct software to follow your brand guidelines. 2. They have introduced some new features recently that require you to upgrade your account. I feel like I am already paying at the higher end of their offerings and these teasers are just that if I can't access the new functionality. Team A. CFO Used the software for: Less than 1 year ### "The most amazing social media software investment you can make!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 31, 2021 The customer service is out of the world and remarkable. It is very stressful running a business in general, however, if you lack social currency, you lack any growth potential, so start and up your game today! We love you Agorapulse, thank you for taking our team of students under your angel wings! Pros Agorapulse is absolutely amazing. We have been using them for several months for numerous social channels and groups that we have scaled from ZERO to HERO. If you get the premium version of Agorapulse they open up access to an educational academy that is valued at $1K. This has saved us money and time. Many of our students at Assuaged.com have been able to find and secure jobs because of this advanced social media training. It takes time, trial, and error to figure out what works, and what does not work. Agorapulse is truly the answer to all of your social media needs, especially the advanced reporting and ability to post in GROUPS, not many social media platforms support the type of features that Agorapulse has. If we didn’t have this software, I have no clue where we would be, it is simply a life-saver and true golden investment that you won’t regret. Cons We LOVE everything about Agorapulse, it is A LOT to learn, but with time and patience it works out! Dustin W. S. Founder Used the software for: 3-5 years ### "Best in class by far" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 19, 2021 I've tried dozens of other social media apps and tools. None of them come close to the combination of features and support. Agorapulse is, without question, the best in class social media marketing software. Pros The unified product features are a life-saver for my team and I. Being able to plan/schedule content, monitor/respond to mentions, and gain valuable insights from analytics all in one place makes our jobs so much easier. The UI is great to look at and intuitive, and the team behind it is responsive and extremely caring about their customers. Cons There are a few areas in which I think the content scheduling workflow could be faster or more efficient. Dan F. Social Media Manager Used the software for: Less than 1 year ### "One of the Best Social Media Scheduling Platforms" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 11, 2020 I am very happy with this tool and recommend using it. Pros AgoraPulse is one of the best Social Media Scheduling tools I've ever used - and I've experimented with many platforms. Some of the features I like about AgoraPulse are: Listening - Most platforms do a bismal job helping you listen (or search for key words related to your organization) on social media. Not only does Agorapulse do a fantastic job of this for us, but they have also integrated the ability to comment on posts through your company's Facebook Ad Account. Usually, this isn't the case. Usually, if you want to see those comments, you have to visit Facebook's Ad Manager and navigate your way through menus and options - PER EACH AD - to get to the comments. Exhausting, right? Agorapulse brings it all into the platform and even allows you to filter those comments in or out of your "listening" dashboard or routine. Magnificent! Automation/Queues - Queues allow you to post content at different times on different days. The beauty of a queue gives the content creator freedom to stay in the creative mind without having to worry about minor date and time details. We want all of our posts to reach as many people as possible but it's hard to switch from left-brain to right-brain thinking every 2 minutes. With a queue, since you've already established the best dates and times per social platform, all you have to do is churn out creative content and allow the queue to works its magic. Again, this makes life so much simpler! Cons Unfortunately, the Calendar View does not have the ability to "drag & drop" posts from one date to another. It may seem useless or insignificant but when you load your calendar with 20-40 posts per week across three different social platforms, editing posts 1x1 is rather cumbersome. Mike G. President Used the software for: 3-5 years ### "Agorapulse for Social Media Management Success" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 20, 2020 It is our primary social media management and scheduling tool we use for our own social media and for all our clients social media. Pros Agorapulse has been our "go to" social media management platform for our agency for over 2 years now. I am a diehard fan and user. We love the calendars we can share with clients and the ability to assign brands to just the team members that need to see and have access to their social. The ease of use for teams is the best, ability to give clients access is a huge bonus, and the smart phone app is an asset for on the go monitoring and publishing. We moved from another tool because it was getting "clunky" to use with a non-efficient interface. Agorapulse has continued to make innovation a priority and that is huge for us. Love the tool. Cons Nothing really to speak of. Agorapulse has met our needs and we are fans. If there was one thing I would add it would be ability to store and add hashtags in a specific tool, like for Instagram. I can save hashtags to add but if I create the post for Facebook and Instagram, then I have to add the saved hashtags to both and then go to the Facebook version and delete them versus just being able to go to the Instagram version and add them. Not big, but something. [View all Reviews](https://www.capterra.com/p/123971/Agorapulse/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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