Who Uses This Software?

Any type of business that need secure, scalable content-sharing, and collaboration in the cloud.


Average Ratings

1095 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $5.00/month/user
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • Box
  • www.box.com
  • Founded 2005
  • United States

About Box

Box works in any browser and allows you to easily store and manage all your content online. It also lets you share files instantly and access documents from anywhere. No matter what device you choose, get fast, easy access to documents, project plans, presentations and videos. Always have the latest pitch for your customers, on or offline. Box makes it easy for administrators to maintain a central view of all content and users in their account through a powerful admin console.


Box Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control

Box Reviews Recently Reviewed!

Box provides a very accessible framework for file storage with a large number of vendor integrations

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Very flexible. Company is great to work with and their support is top notch.
The document preview supports a wide range of application document types.
AI offering looks to be amazing and we are looking forward to leveraging that.

Cons: More granular control of settings would be useful as well as better API and LTI capabilities and conformity.

Overall: Retired legacy network storage. Configured to allow storage of sensitive data. Company is great to work with and support is world class.

We have only lately been using this product, but it is fantastic! An easy, cloud-based storage.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I've only been using this product in the last month, but it is fantastic. It grants an easy, cloud-based storage program and does not clutter up my computer';s memory. Even better? I can share things as a group and make access very easy for my team.

Overall: This has allowed us to move away from storing things on a specific drive, where..should something happened....all would be lost. But this is an external storage, cloud-based!

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The ability to share files with anyone on any device without a VPN is a must have in any business.

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I enjoy the granularity of admin settings. Things like permissions and notifications have to be managed by an admin, and I believe Box provides everything an admin would need.

Cons: To get the enterprise features, it is a little costly for a small business, but it is worth it. Other than that, it meets all of my expectations.

Overall: Access to all of my files anywhere and the interfaces are designed very well.

Box Manages our Downloadable Content and More!

Nov 14, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: If you are looking to share downloadable content with your clientele, Box is a great software for you. If you are hoping to additionally use it to store internal documents, you will find that another software might be the solution.

Pros: Box generates easy to use links that allow you to share documents with clients. You can set up i-frames on your site with your documents. Affordable CMS system.

Cons: Some of the links seem not to work in older browsers. (Some of our clients aren't tech savvy) You will probably want a separate system for internal documents (I still prefer Dropbox and Google Drive for Internal Documents)

Great cloud storage!

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: This is the best online storage software I have used so far. Its Box application for mac is the best and really easy to use for managing and organizing files.

Cons: I wish I didn't have to exit Box and then re-enter the application again on my mac everyday so the Box files can be updated. Also, there are certain files that cannot be viewed or moved on the desktop application.

Great for file hosting

Nov 13, 2017
5/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: Box allows us to store all relevant team documents in one cloud-based platform, giving all team members quick access to all files from anywhere in the world. It's easy to store documents in here, which is a pro. I have used a lot of programs that are a lot more difficult to upload files in, and I like Box because of that. I also like the way that you can share files with other people and that you can edit documents with Box because of Microsot Office, it's something that's really helpful. I love the look of the interface and how easy it is to set up personal and shared folders. The search feature has been enhanced recently and was greatly improved from what it was before.

Cons: I have found that some of the features are not as intuitive as I would like. Again I would say that I am being a bit nit picky here as the learning curve is easy to overcome. It is way too easy to accidentally delete or edit files. There is also no editing history, like Google Drive has. Also, sometimes I am unable to open files-- I would have to refresh or restart the entire browser to open something. Also for some formats there is no preview option(video) which sometimes could come in handy.

Box makes file transferring easy!

Nov 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love how simple it is to receive and download files with box. Someone who I work with uses this app to transfer video footage and photos to me, and I have never had a problem with downloading the files.

Cons: I suppose that there could be a more visually-pleasing layout and user interface than the one that is currently present.

Better Alternative to DropBox But A little Slow

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The interface is ok, but does has gotten better over time. Our whole team uses it to share content, and comment on different project assets.

Cons: The application runs a little sluggish at times, even with a fast broadband connection of close to 100 MBs.

Great repository for all of your files

Nov 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: This is a great place to store all of your files in a cloud based software. This allows for other people to easily get the files from you with out you having to send them to multiple people at one.

Overall: Easy cloud based file storage.

Great app for personal use

Nov 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
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Pros: I like this app for my personal use. It synchronises well with my laptop. I have never lost a document with this tool.

Cons: There is a limit of 10 Go of storage when you use the free version and a limit of 250 Mo for each file.

Box.com as a Database

Nov 01, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Box.com makes it very easy to upload documents directly from anywhere on your computer. In addition, box sync also the user to draw on the internal files seamlessly. This makes joint work very easy.

Cons: The products new interface makes using the actual localised website harder to navigate. Using Box Sync can remedy this but will force you to have the space available on your computer.

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Good features/cost ratio. Not so reliable on keeping track of file versions across several machines

Nov 01, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It scales up quite nicely, reason why big enterprises (like mine) use it.
Hipaa compliant, which is a big deal.
It allows for sharing folders, which is nice and not all the competitors have it.

Cons: Not so reliable on keeping track of file versions across several machines. Reason why personally I stopped using it. I sync 7 machines and too many times I lost valuable work for such issues.
Security is great, but not the ultimate. Other (more expensive) competitors offer greater security on the cryptography keys management. Google "Box breaches"
Customer support is very responsive, which doesn't necessarily means they will fix your issues.

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Best File Storage/Sharing Utility That Integrates with Canvas

Oct 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love its integration with Canvas. It is the best file sharing/storage service that integrates with Canvas. We have Google Drive and Microsoft OneDrive integrated with our instance of Canvas as all, and Box stands head and shoulders above those. The security is top-notch and the ease of use is great. Users can access their box content through their Canvas profile page. Teachers can enable Box use at the course level, and share Box content directly in an assignment or information page. The Box preview window is amazing as well. It allows you to preview pretty much any file type. It also has a new Microsoft Office plugin that allows you to work on a file locally on your machine and save it directly to your Box account without storing the file on your machine and syncing it.

Cons: Box doesn't allow its sync tool to be used on beta OS environments like a beta version of macOS. It kind of sucks having to wait for the general release of an operating system just because you're dependent on a file-storage service.

Overall: Integration with Canvas is a huge benefit. Box's security is probably the best for its intended use. Box is also very simple to use. I love how the sync tool just works seamlessly in the background.

Box has enabled us to eliminate disparate systems that curtail communication and workflow.

Oct 18, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: It continues to gain our support as its capabilities keep improving. The Box platform is becoming more of an all-inclusive solution to current workflows that require too many third party modules needed to reach task/project completion. Box strives to become the best way to achieve frictionless workflow and it keeps building upon that to offer solutions to every facet of the business enterprise.

Cons: The user interface is a little vanilla. Comment(s) functionality needs to have more capabilities. Large file/folder hierarchies are hard to navigate online, users must get comfortable with using the search function. Maximum file size at each price-level should be higher or all the same.

Overall: Making a solid use case study that increases efficiency by utilizing the workflow functions and collaboration Box provides.

Features just as good as the competition and better software integration

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Box is just as good at just about everything other popular cloud based competitors but where it stands apart for me is it's wide array of integration capabilities with other software solutions I use (like Microsoft Office, Salesforce, and Docusign)

Overall: Sharing & collaboration is made easy and secure in the corporate/enterprise world

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Box is continuing to innovate and roll out some killer functionality. Excited to see where it goes.

Oct 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: File storage augmented by Box's collaboration, sharing, and other features is huge. It's more than just a place to keep stuff.

Cons: Due to the complex nature of permissions, etc, we've had issues getting people access to the right folders. Be prepared to take some time to fully think through your approach.

Box is simple to set up and use as a storage tool. Also easy to share with others.

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and store files. Used this with other people to store and share files. It was super easy to use when uploading files foe presentations efc.

Cons: From time to time the system would glitch but not very often. Screen would lock up so I was not able to add files when needed.

No problems and intuitive interface.

Oct 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very simple to figure out without any sort of guidance or tutorial. I think I prefer it to Dropbox, though they are very similar in what they do.

Overall: This software allows us to easily share files with our creative agency. It makes collaborating on large files a breeze.

Super intuitive cloud based file storage and sharing.

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: It is very easy to share files with outside parties without risk of losing control of the document or allowing access to other company documents. Allows work from anywhere and from any device.

Cons: Customer service is extremely good in terms of video and live webinars, but it's not very easy to just get a live person's direct help. If you look, though, you'll find an answer to most of your questions.

Overall: Super easy collaboration with virtual colleagues or on the days I am working from home. Robust search capabilities makes finding files quick, and uploading/downloading files takes little time no brain power.

Easy and HIPAA compliant

Oct 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I appreciate the easy-to-use interface that I've begun to like even more than Dropbox (which I'd used for years prior to getting a Box account. The most appealing feature is being able to store PHI in a HIPAA compliant, easy-to-access-from-anywhere account.

Cons: The software takes a little while to boot up when you are accessing from an internet browser. Additionally, because my university has many different versions of Box, you have to specify each time which branch of the university you work with (School of Medicine, general, Children's Hospital, etc.).

Overall: Ability to store HIPAA compliant data in a method that is easy to access from anywhere.

Excellent System

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I use the free version and have individually shared folders for each of my customers. Everything is saved in a dedicated file structure, which I have set up as a folder template. The automatic versioning each time a file is changed and saved is an excellent feature, which allows me to keep track of changes made by the customer. I particularly like Box Sync, which keeps my desktop up to date with all of the latest documentation added.

Cons: Given that I am using the free version, I feel that there are no cons. A great piece of software. I feel that the pricing structure could possibly have a small business type tariff for the one man band like me. If it was cheaper, I would probably upgrade.

Overall: Central repository for everything. No more searching around, scratching head, wondering where you saved something. At a glance check for latest version number. Sharing facility excellent.

Great collaboration tool which does a good job of handling both work an personal data

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: This is a great tool to store an share data in the cloud as well as to access these files without the need to download eg videos which stream direct from box

Cons: Initially some issues of managing mutiple identities but these seem to be addressed now. Overall very good tool which 'just works'

Great spot for group storage!

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I like that you can see different versions, and it's simple to use. You can control who has access to what folders, an you can share documents with different levels of control.

Daily tasks made easy!

Oct 03, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how simple this software is to use. I had to begin using it as a new employee having never seen it before. It only took a few days before I felt like an experienced user. We deal with healthcare patients, and privacy and security are our top priority. This sofware provides a safe networking environment where we can discuss patient information in a HIPPA compliant way. I use Box for everything, and I have never had it crash. The information I need to access is always available.
We frequently use the @ feature to signal when another person is mentioned in a task or comment, this allows for quick communication between departments that are sates away. The task feature allows you to set a "due date" which is extremely helpful when we are dealing with time sensitive issues.

Cons: Some of the document views are difficult to maneuver. For example, when there is a comment you wish to delete from a document, the toggle is not visible until you hover over comment name. I would rather have everything visible than to have to discover them by accident.

Overall: Quick communication between departments that allow for expedited patient care. The software is easy to use and functions quickly. This software is HIPPA compliant, which allows for a safe environment for us to deal with patient records.

Best shared storage for businesses!

Sep 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Box makes it very easy to work from your desktop or from the web, whichever is easier for you. Syncing to the desktop is much faster than Google Drive or Dropbox. It is easy to share files or folders with people outside of the organization, while still keeping the rest of your team's files secure and private. The API integrations are very robust and easy (especially using Zapier).

Cons: We occasionally have issues where one very large folder will accidentally be dragged into another large folder. Resyncing all of the files in the correct location causes Box to slow down quite a bit and interrupts our company's workflows. I've talked to Box several times about this, but it still hasn't been fixed. Supposedly it's on the dev road map.

Box is a very reliable tool that sometimes is too stubborn.

Sep 19, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of adding/editing files, organizational structure, friendliness for people outside of the network to use it.

Cons: Random downtimes/errors. Sometimes it is not clear when a file is completely downloaded and ready for use.

Box has some good products and some drawbacks

Sep 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Box Edit works wonderfully. Being connecting through the web is a flawless venture. The new Box Drive brings users a software to run on their computer rather than the typical web interface. This can put users at ease about large changes

Cons: Box Sync can be a nightmare to work with. From racking up CPU usage to corrupt date it can out and out be a nightmare to administer. Users often find ways to bring the sync functionality.

Overall: It's great to use as a backup implementation, when it works.

Box is an easy file sharing solution for anyone

Sep 14, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Box is really easy to setup, and has a critical version control feature so people can upload the same document and keep track of previous versions. It's also easy to invite people to specific folders, which is handy for clients.

Cons: For bigger companies, it's easy to get bogged down by all the folders out there. Bookmarking folders can be handy, but not when you have dozens to deal with. Previewing documents within Box doesn't always display the desired results, so it's almost always better to download and view them.

Easier to Use than Dropbox

Sep 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I had a ton of files to upload to dropbox for my boss, the CEO so he had about 10 binders worth of information so he could access it easily on his tablet. I was starting to get very frustrated with dropbox and did a little research and gave box.com a try. It uploaded all of his files seamlessly. I love it and so does he.

Cons: More expensive than competitors and if you share a file or folder then you've upped the user count. I do not like that at all.

Great to use internally or externally

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Love being able to use a file-sharing platform that allows for sharing between internal customers and vendors alike. It makes it much easier to get along with the end-to-end work day.

Pros: Easy to upload and update files to share between those that need to access files, and doesn't clutter our mailbox.

Recommendations to other buyers: Make sure to explain how this platform works as it is not explained up-front.

Easy to use document application

Sep 07, 2017
3/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality

Pros: I love the aspect that I can have an external drive in the internet to backup my files form computer and access them anywhere on my mobile devices

Cons: there is no free version to backup files from the mobile devices to box so I stop using it since but I have never gotten any new information or new releases or updates to my email. Not sure why.

Box has proven to be very helpful

Sep 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Able to share documents that are too big for email in real time Ability to limit users from seeing only what you want them to see Great security settings to choose from for each user Easy to invite additional users

Cons: There really isn't much to list as cons because it works very well for my needs. However, if I have to pick something I will say the initial "homepage" can be little more appealing to the eye.

It's a value for money cloud storage tool

Sep 07, 2017
4/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Powerful and fast storage servers.Especially great for business user with large data storage requirements.

Cons: The user interface may not be for everyone as it's clumsy and counter-intuitive at times.

Recommendations to other buyers: If you are a business user, you can go ahead with box with confidence.

Simple to use solution to collaborate with everyone.

Sep 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I really like that I know my data is housed in a secure, encrypted environment. I also like they continually improve their product with new features and capabilities.

Cons: This is really not much of a Con since it is limited by the web. Unlike on prem servers, I cannot prevent access to buried folders due to the waterfall permission model.

Overall: Cross office collaboration and data security.

Box is great for storage and integration

Sep 05, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: Great for syncing files from computer to cloud.

Pros: It was easy to set up folders and store pertinent files share with team members. Syncing between the computer and the cloud was relatively simple and helped to keep the most current file up to date.

Cons: Collaboration between files was great but working int he same file very difficult without having to have multiple revision files.

Box review

Aug 18, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Easy collaboration tool and available to external clients for quick urgent projects requiring content sharing and large data sets. Cost effective for clients.

Pros: Ease of use, collaboration with external parties made easy, cost effective for clients.

Cons: Transfer of large data may impact time

Box is Awesome

Aug 17, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: * Gorgeous storage for the free plans * Unlimited storage for paid plans * Integration in almost all operating systems (macOS, iOS, Android, Windows, ...)

Cons: * Free plan single file size limit * Relatively highly priced * Although with the integration of Microsoft office, the inability to edit files Office files without leaving box

Collaboration tool

Aug 17, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love that I can share documents easily with others either to view or have input without needing to send email attachments. I can access files easily when working from home. I can check documents on my phone.

Cons: I have found the Box sync option hasn't worked well for me as I share ownership of so many files, it might be better for a solo user.

This is a great app, easy to use

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy this is to upload contracts, pictures, videos and any other files directly from my phone. Simple and easy to use.

Cons: The only thing I don't like about this is if I'm uploading at the same time a colleague is uploading, it looses my upload. So, two people can't be using it at the same time. But, this is minimal.

Overall: Just the simplicity of use. I can literally take a photo from the app and upload it directly, Great way to upload

gets the job done but can't be a pain if hosted interally

Aug 15, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Pros: Did what it was supposed to do but that's about it. Didn't really like it much from the start. Too many problems.

Cons: Constant syncing issues granted we hosted our own box. Users constantly had problems getting files to sync

A Nice Backup Tool

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I really enjoy how easy it is to setup and use. There is very little in terms of programming and linking. It is also nice to be a cross-platform tool.

Cons: Sometimes the speed is not the best when it comes to uploading or downloading files. Also, the searching functions are not very detailed.

Overall: The ease of storing documents and files in a secure location that can be accessed anywhere and be cross-platform.

Average

Aug 15, 2017
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 3.0/10 Not
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Comments: It does the trick in terms of basic features such as saving documents on the cloud, but my organisation is looking to switch it out due to frequent crashes and poor syncing of updates in real time.

Pros: Simple enough with folder layout on desktop.

Cons: doesn't sync well between different users' folders, resulting in delayed and unsafe sharing of work via email. Crashes on occasion.

Recommendations to other buyers: Allow real time updates similar to google drive, make syncing more effective and dialogue box offline more user-friendly

I began utilizing Box to integrate with a practice management software.

Aug 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extremely easy to set-up. Once installed, it automatically syncs with selected files on my hard drive. I haven't had to think about it again.

Cons: I suppose if I had to find something I didn't like, is that every time I access through my practice management software, I have to constantly sign in for security purposes. While it's probably a good thing, it's still annoying.

Easy to use and does the job

Aug 10, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use, no training needed to understand it. Easy to sort through my files and find what I need. Easy to share access to certain files or folders with others.

Cons: Can't upload certain media file types. It can also take some time to upload more than a couple of photos at once.

Makes work easier

Aug 10, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: Having access to all of my files from anywhere has made work so much easier. I love Box sync. Being able to work on documents on my computer and have them automatically sync to Box is a lifesaver. It's worth the money.

Pros: Great features, easy to transfer files. Box sync is fantastic!

Cons: A little bit expensive, but worth it.

Recommendations to other buyers: Use box sync! Also, set aside a lot of time to upload all your files, especially if you have a lot of images or videos.

Best Service

Aug 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I have been using Box since they started almost 6 years ago , no hassle , no dramas , doest what it is supposed to do. Perfect for all sorts of scenarios

Pros: Best Best & Best , everything great

Cons: there are minor glitches with the file update , no issues for me though

Great for enterprise projects

Aug 08, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This was used as part of our enterprise projects and did an excellent job at securely managing our file repositories across all devices and users. Professional and clean to use

Pros: Box made it easy enough to add external client users and also great administration ability to keep internal info secure.

Cons: IBM box has not been of great help on my mobile. I have an Android device and think it has a better feel on iOS

Recommendations to other buyers: Box is perfect for managing file repositories in large projects. Be sure to keep a eye on the admin functionality as it is possible to leave files open for public use

Box is Simply Outstanding

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The benefits of Box is that all documents are uploaded in real time. I use Box all day every day and it helps us keep track of all our projects and offers the best solution in team collaboration.

Cons: I find that there are times where documents will not sync if multiple users are in the folder. This can make it a bit difficult at times.

Overall: It helps us keep track of all our projects and offers the best solution in team collaboration.

Very capable and consistent

Aug 08, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use and share. Reliable and consistent. Makes sharing simple and user friendly. Large fole sizes suppprted.

Cons: There is no way to sort files in a folder a certain way and then make the sort default for everyone who accessis the folder.

Excellent service and support. Easy to use product!

Aug 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very easy to use. Customer support is excellent. An excellent collaboration tool that helps businesses work seamlessly. I also like how it integrates with other products such as Office 365.

Cons: What I like least about this software is nothing! It really has enabled me to do my job more effectively across different platforms.

really good

Jul 28, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: I really like their service, you can save everything including photos online and get rid of the biggest fear, damage of hard drive. I am looking forward to upgrading my account

Pros: Reliable and Fast You can organize your documents

Cons: No night theme available for browsing, i couldn't find it

Recommendations to other buyers: Definitely recommended. I use the app in my phone as well.

We use Box to share all of our documentation and print artwork with vendors.

Jul 27, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love being able to sync it via the Desktop on my Mac. So easy to drag and drop. It also provides an easy way to add and delete folders through Finder.

Cons: One minor issue - with one of the latest updates it takes an extra step to get a download link to share. No big issue, just takes a second longer.

BOX - My 1st cloud solution

Jul 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All software versions (desktop application, web client, smartphone client software) have simple and clean design. Working with this software is very simple with a fast response and data transfer. File sharing is simple and is working perfectly.

Cons: Design and user interface can be done slightly better, more customization options are needed. storage capacity didn't increased as some competitors did, relatively small capacity for a cloud drive today (10 Gb only on start).

Overall: 1. As a part of small team that use some collaborative on-line solution, there was a problem of file-sharing, as using e-mail was becoming problematic (different versions, duplicates, change-log, etc). Using simple file sharing we solved that problem.
2. Smartphone backup - works perfectly.
3. PC backup - works perfectly.

Box is a part of my life and business

Jul 25, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use. I can get to the things I need and never worry about downtime. I would recommend it to anyone.

Cons: The upsell pricing is a little to steep for the amount of space you get for the dollar.

Box is a fantastic tool for sharing and collaborating with your staff.

Jul 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: File sharing both internally and externally is simple and streamlined. There are a wide rage of integrations with other core products like O365, Google, Slack and others.

Cons: I do wish that the co-admin policies were a bit more intuitive. It can sometimes be a but hard to tell what exactly you are giving them full access to if you folder structure is not well managed at the organizational level.

Overall: Ease of use for my staff and my co-admins. It is easy to share files both internally and externally and there are tons of features and integrations that help make my staff more productive.

We are very happy with this tool!

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The product itself is easy to learn and intuitive. Box University was INVALUABLE when developing training materials for our organization. Our staff also enjoy the plug-ins that make it even easier to work from the cloud.

Cons: We've needed to contact customer support only a few times, but each of these experiences have been painful. I suspect we would get a better level of support if we had more seats

Overall: We use this as the tool for document management. It supports a number of our key business processes, and we rely heavily on the Salesforce integration.

Box is best product to balance security/availability/access/collaboration that I've used.

Jul 18, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The biggest benefit for our use of Box has been enabling users to wherever they would like; no VPN, no extra cert-authentication, etc. just download the app or go to the web.

Cons: If your workload is not part of the existing integrations then you will need to put a decent amount of work in to get the two apps synced up. Another challenge is user de-provisioning and content transition.

Box Review

Jul 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to setup and navigate as well as collaborate with others. Lots of great features, such as setting expirations on shared files, password protection, and upload via email.

Cons: Customer support can be hard to reach unless you're on a higher up plan. When there's an outage or a bug, you need to subscribe to email updates or check their Twitter. There is no phone support for the basic paid plan.

Overall: Security, peace of mind, easy collaboration with clients.

easy to use, great interface

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: user friendly, easy to use, not much training is needed. Easy to use with large groups of people/workers

Cons: lag time is a con .Time to connect and save lags a little. loading a little slow, but overall good.

Another Cloud Based Storage System

Jun 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very useful, but if you have seen one cloud based document storage system, you have seen them all.

Cons: No real difference between this and any of the other cloud based document storage systems, really. Nothing that sets it apart.

Awesome , incredible

Jun 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The function of finding every document right away. Is easy to control everything. It's compatible .

Cons: The slowness I do not like. We have a thing call circle of life that drives us crazy. Other than that works fine to me.

Overall: Everything

Dont confuse with dropbox, way better!

Jun 16, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: While DropBox seems to dominate the cloud storage space, Box is a much cleaner experience and allows you to easily filter by date, something DB for some reason could not.

Pros: Love the ease of use and overall look to the product. You can easily make folders and sub-folders to organize your uploads and make links shareable to those in your company or anyone with the link for ultimate privacy.

Cons: The default to share links is "People in you company" which has made me have to re-send links multiple times to client, but that's on me. Wish there was a way to make "Share with anyone with a link" the default here.

Box is a good software to use to share files and folders

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to use and use friendly. you can set up the folder on your desktop so it acts as if a regular folder on the pc

Cons: this should have been better if you can simultaneously do updated on the same file. with cloud docs shared such as google and office there is no special use for this

BOx is ok not that great but ok

Jun 07, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: YOu can easily share files and folders to different people outside the network. it is easy to set up

Cons: Box snycs almost everyday so it takes memory which slows your pc, You also cant edit a file at the same time if someone is opening it,

Amazing Cloud based product for storage

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Box is so amazing and easy to use. I enjoy the ease of creating folders and dragging and dropping files. I enjoy that you can upload and share links with clients so that they can access certain files

Cons: No complaints. The product has "gone down" only a few times - but there really aren't any cons to this product.

Wonderful file storage software

Jun 07, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the design and the simplicity of the product. It's very easy to upload and organize my files

Cons: I don't like how there's is no free tier for normal consumers. They heavily focus on enterprise but I'd prefer a free version.

So handy for working from home or away from the office.

Jun 07, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the freedom to access files from any location. This has made working from home or traveling so much easier without the need for pre-planning what files you may need to take with you. I also love the drag and drop functionality.

Cons: The option to download your file to edit versus editing directly is confusing. The prompts that tell you the difference are not very clear.

Overall: This product lets me access files anywhere, anytime. It is just the way that we do business these days. Love it.

Box - Overall a great file and version control system!

Jun 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Comments: I would recommend using this product. I don't have insight into the cost in order to comment on the value but it is a super easy-to-use tool in an industry where we have a LOT of tools. No extensive training is required for new teammembers to understand how to use it. The version we have is cloud based and there is no storage limit so we do not get error messages for exceeding our storage quota like we always used to on our old platform. Very reliable!

Pros: It's super easy to use, it's quick, there's a decent sized MB limit for files when you upload. Items upload really quickly too! The version history that is automatically created when new versions of documents get uploaded is seamless and the user doesn't need to do anything except ensure that the file name is matches.

Cons: Once you have been granted access to a lot of folders, the list of folders you see when you first log-in can be very long and overwhelming when trying to quickly find a folder. The system dates every file that is uploaded and says which user uploaded it but doesn't readily display the upload time. Sometimes we have multiple files uploaded in a day so saying last modified "today" isn't as helpful as a timestamp would be.

Wonderful Document Management Software! Box Love!

May 22, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were a fast growing company that relied upon file servers to house our data. We experimented with OneDrive, Google Drive, and Dropbox and none of these products met our expectations. Box met all of our expectations for cloud based storage and are adding more useful features all the time.

Overall: Professional document management to fit all of our needs!

Handy software for collaborating across a team

May 17, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Box is great at storing digital assets to be used for any purpose. It is cross-platform and can be used from any location with a network connection.

Cons: The interface looks a little old, but that doesn't get in the way of using it.

Box Review

May 17, 2017
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I believe it has a simple and clean design. File sharing within my department is the best feature! We use this tool to share best practices & templates etc.

Cons: Perhaps offering more custom options. I haven't run into storage issues however it could be an issue for some.

Box is my principal cloud drive, it was a game changer in terms of multi-platform functionality.

May 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It offers a no-frills, yet powerful, cloud drive that I can use on my PCs, Mac and iPad to backup and share files across my platforms. Being an early iPad Box user I got 50 Gb of free storage, and I am thinking of buying some more space. It works seamlessly,

Cons: Upload and download speeds can be sub-optimal with my free plan, but to be fair I haven't tried a paid plan yet.

Overall: Trouble-free cloud storage and sharing among various platforms.

It works without me thinking about it!

May 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I'm able to create or save a file of any type on any of my desktops, laptops or phones using MacOs, iOS, Android, and Windows and know it will be on every other device in a matter of minutes. So when I need to create something using a Windows machine and then paste it into something done better on a Mac, it's easy. I love that.

Cons: Occasionally but rarely, like 2 - 3 times a year, it will get confused about some subdirectory and I have to create a new one, move those files, let it sync again and delete the old now empty directory. That's no big deal, but when it happens and Box tells me it found x number of errors, again rarely, it doesn't tell me what directory it had a problem with. I have to guess at that. It's the only thing I find annoying about this service.

Great

May 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: Awesome product super easy to use. Love how I can keep everything everywhere. Well worth the cost. :-)

Cons: Better integration with google cloud service. Would be nice to be able to access documents from google directly or some how have access to both.

Easy and secure to to use for storage, file sharing, and editing.

May 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use interface without lag. Plays well with other office applications. Works great on mobile devices for review and editing.

Cons: Lack of file monitoring services to monitor and control access. Installing the Box application for storage and backup leaves cached data that can leak information. I don't use the app on workstation. So it's not an issue for me.

Great

May 04, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Essy to use and it helps that it if free it is very easy to understand how to use the application is one i would recommend

Cons: It would help if the application had more space and Easter to find how to delete thing that need to be deleted

Best Box in the cloud

May 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What can I say you get Secure Content and File Sharing and it is all stored in the cloud free and secure.

Cons: I do not have any cons for this product at this time only positive.

Box is the best!!

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use with large and small teams! Very intuitive and overall a great experience for storing information and collaboration.

Cons: I think the mobile app could use some improvements for logging in but overall it's been an awesome experience and this is minor.

Great App

Apr 25, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy-To-Use and understand. Does what the app states it will do. Detailed Q&A and customer success is spot on.

Cons: Bit of upfront work setup. This is no different than any other app. Could be more robust in build-out.

Box makes sharing files easy

Apr 19, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: * File sharing capabilities
* Collaboration capabilities
* Simple

Cons: The only con right now is that if you sign up for the free version is that the upload limit is very small (250mb), but the storage space is a decent size of 10gb, but the personal pro version is only a small monthly price with the advantage of a 5gb upload limit and 100gb of storage space. That seems pretty reasonable to me!

Overall: Clients seem to like using box to share any necessary files, it's nice that they can share a direct link where the file can be downloaded directly without needing an account. File sharing and collaboration features are a plus.

Recommendations to other buyers: Since a free version is offered, why not try it out and see how you like it?

Love Box Program

Apr 18, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Drag and drop feature!

Overall: This allows me to connect with so many other people when they are sending over commercials for me to look up and run with my advertising. I love the functionality of being able to drag and drop. Definitely one of the best features!

Box is one of the good CMS I have ever used

Apr 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: What makes box superb is because it is suitable for businesses of all sizes and serves customers across almost every industry vertical. I was able to collaborate in content creation. fortunately it is available on multiple devices.

Cons: Box can costly for small businesses. We struggled paying for box when we were starting out. As a startup, we were price conscious

review for Box Software

Apr 12, 2017
3/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Comments: It is suitable for businesses of all sizes and serves customers across almost every industry vertical. With Box, users across the globe can collaborate and create content on multiple devices.

Best Integration for a CRM

Apr 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: The system have an integration with my CRM (NetSuite) and the sharing and uploading are easy, we can share the content with customers and have them see only the folders they have access.

Pros: Sharing by date and emails link direct to folders direct link to the file Integration with the CRM Synchronization with computers and mobiles devices

Cons: The synchronization is slow and I have problems with my internet bandwidth. Editing files word, excel, etc. need to download another app.

Awesome product with great workflow solutions.

Mar 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Comments: Outstanding support team that can assist with customizing Box to fit your needs. Box saves time and allows for great communication channels between team members, trade partners, and customers.

Box Saved Our Small Nonprofit!

Mar 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: When the larger organization who was "housing" us was no longer able to support us on their network, we were forced to find a new way to store and organize our files. Box was there to easily transfer our files and we now depend on Box and the awesome sync feature to create, share and store hundreds of our organization's files.

Cons: We really have no complaints. Our staff of 6 who are located in different areas of the state have actually enjoyed using Box and have found it to be incredibly easy to use and navigate.

Excellent Enterprise Cloud Storage

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Box provides a robust platform for secure cloud-file storage for our academic community. Its rich feature set for file management, its security features and its mobile platform create a productivity platform that works for everyone from our administration to faculty to students. Box works with Net+ to provide higher education competitive pricing options and was great to work with to adapt to our IT security environment.

Pros: I love the options the Box platform provides for previewing, editing and sharing files once they are uploaded to the platform. Using Box has streamlined my workflow and helped to create a more collaborative environment in my organization.

Cons: The feature set for Box is very robust, and growing. They are very responsive to client feedback and quick to innovate based on complaints. There are few things I would critique on the current platform.

The learning curve was pretty simple as the program is very intuitive but we had multiple files go missing and customer support was not able to provide assistance or a solution which has been frustrating.

Mar 12, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Comments: We have been very frustrated with the loss of files but it was an investment of time and money to get our whole team set up with box so we have been sticking it out. We set a timeline internally where if we are still having problems with lackluster customer support we will need to switch systems.

Pros: Very intuitive Simple to use Compatible with many other programs and devices Easy to explain to new team members

Cons: "Syncing" has been unclear and inconsistent Files go missing at random and are unable to be recovered Customer service has not been able to provide solutions, support, timely coorespondance and assistance, or able to recover missing files

Very easy to use.

Feb 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: Box is straight forward. They have made wonderful improvements to their online interface. After this update, I don't see any reason to interact with your documents in the old fashioned way at all.

Easy but not my style

Feb 24, 2017
3/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Comments: This is great to use instead of Google Drive-- but in my opinion, there are many other software programs that would do better with organizing and sharing documents with your team/office.

Pros: Very easy to navigate

Cons: Messy Format

Box for file sharing

Feb 22, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Safe and secure to transfer files

Cons: Have to create an account

Overall: Great too to share the information securily between individuals and teams, it's an enterprise tool to implement

Recommendations to other buyers: Good for storing and sharing data files

Box is a great staple all around!

Feb 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Comments: Box has been very reliable and user friendly. The price point is right, all the basics are there, and even I can operate it with little confusion! It's a great general tool for any kind of file sharing.

Great cloud-based storage

Feb 22, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to expire links, privacy setting options

Cons: It can get a bit pricey for larger teams with multi-media files.

Overall: I've used Box for the past 6 years and have never been disappointed. I like the ability to set the various privacy settings for different folders, and love the expiration ability for files shared that you don't want to have available for eternity. For us, it makes sharing files with customers a snap.

Great if you don't have Drive

Feb 09, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Comments: This is an excellent product, and very user-friendly. This was revolutionary for me at first, as I could store everything "in the cloud" and share documents with my colleagues. Then Google Drive came out and became more widespread. Now that we have that, we have switched much of our collaboration with documents to Google Drive since it integrates so easily with Gmail.

Pros: Easy to use, and nearly anyone can use it.

Cons: Google Drive is free, and much of the sharing of documents that you do on there can be done on Drive.

Recommendations to other buyers: I wouldn't spend money on it if you already have Drive.

James Pope Review

Feb 09, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Collaboration

Cons: Box Sync

Overall: I've had a very satisfying experience. The functionality, features, and UI/UX is very warming and welcoming. There's a couple features we would like to have and some things to be reworked but overall I really like Box and would recommend it to those who need Cloud storage & collaboration.

Recommendations to other buyers: None

Box

Feb 07, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: The purpose of Box in my organization is to have access to different documents on the go and be able to collaborate with co-workers. Box solves the issue of having made sure you have an external hard drive with the documents needed with you at all times.

Pros: Collaboration and sharing ability

Cons: The size of the documents allowed

Recommendations to other buyers: If you want a tool that helps you collaborate and also secure use box.

Robust, easy-to-use Cloud Storage

Feb 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to share documents while controlling access. Can set various permission levels.

Cons: Can get a little pricey if you sharing with multiple users.

Overall: This service was recommended by an external consultant. We needed a robust, simple to use cloud storage and sharing service. Though similar to Dropbox, Box has more features. Very easy to control who has access to documents. Plus it stores previous versions of the document when edits and changes are being made.

Recommendations to other buyers: Has a free trial. Sign up for it and see for yourself.

Great Document Collaboration Software

Feb 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Comments: This is a simple, safe and easy to use document collaboration tool. We use it for almost all of our projects and it allows our remote teams to trade information with others quickly and easily.

Works, but not my favorite

Feb 01, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: I get confused by how to work with documents associated with different entities / companies who I've established Box "connections" with and how to download a doc to my PC and then re-upload it back to Box.

Box Review

Feb 01, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Typical cloud based storage system. For my money I think I prefer DropBox, but that seems more of a personal preference than anything.