# Engaging Networks Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Engaging Networks Software - reviews, pricing plans, popular comparisons to other Advocacy products and more. Source: https://www.capterra.com/p/124019/Engaging-Networks --- # Engaging Networks Software Review 2026: Features, Integrations, Pros & Cons Last updated on June 3, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Engaging Networks ## What is Engaging Networks? Engaging Networks helps nonprofits maximize their impact through a suite of world-class online fundraising and advocacy digital engagement tools. Nonprofits of every size and cause—from human rights to disaster relief—use our platform to raise money, engage their communities, and advance their missions. For over 20 years, we’ve powered tens of millions of donations from over 190 countries and raised over $2 billion for social good. ## What is Engaging Networks used for? [Nonprofit](https://www.capterra.com/nonprofit-software/)[Advocacy](https://www.capterra.com/advocacy-software/)[Fundraising](https://www.capterra.com/fundraising-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $17100 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Engaging Networks alternatives [4.5 (187)](https://www.capterra.com/p/118759/Aplos-Accounting/reviews/) Starting price $79.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars Highest Rated [4.7 (1,287)](https://www.capterra.com/p/131207/Bloomerang/reviews/) Starting price $125.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.5 (1,450)](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/reviews/) Starting price $119.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.3 (619)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/124019/Engaging-Networks/alternatives/) ## FAQs about Engaging Networks Overview ### Which roles and teams benefit most from Engaging Networks? Engaging Networks is most used by digital marketing, fundraising, and campaign teams that manage email outreach, donor journeys, and advocacy programs. Communications leads use it to coordinate supporter messaging, while development and annual giving managers track donations, events, and engagement performance. Executives benefit from centralized visibility into campaign execution and growth. Answer based on 11 reviews Overview ### What company size and specific industries is Engaging Networks built for? Engaging Networks is designed for sophisticated nonprofit organizations, especially international nonprofits that need online fundraising, online advocacy, and email marketing tools. It is best suited for nonprofit teams managing multilingual and multi-currency campaigns rather than general small business or enterprise use across unrelated industries. Features and Usability ### What are the key features of Engaging Networks? Engaging Networks offers nonprofit advocacy, campaign management, donor management, and member database tools, plus online giving, recurring giving, mobile giving, and payment processing for ACH and credit cards. It also includes customizable forms and templates, email marketing, event management, reporting and analytics, access controls, and website integration. Integrations ### Which third-party tools and platforms does Engaging Networks integrate with? Engaging Networks integrates with four third-party platforms: Blackbaud Raiser's Edge NXT, Salesforce Sales Cloud, Drupal, and WordPress. These integrations cover donor management, CRM, and content publishing needs, giving organizations direct connections to widely used fundraising and web content tools. Getting Started and Support ### What training and onboarding options does Engaging Networks offer? Engaging Networks provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided instruction, webinars cover scheduled learning sessions, documentation offers written reference material, and videos provide on-demand walkthroughs. Getting Started and Support ### What customer support options does Engaging Networks offer? Engaging Networks provides Email/Help Desk, Phone Support, and Chat for customer assistance. User feedback on support quality is not available in the catalog data, so no claims can be made about response times, helpfulness, or common frustrations. The listed channels are the only support options specified here. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Communication Management 4.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat Electronic Payments 4.3 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Electronically collect payments for goods or services Access Controls/Permissions 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Define levels of authorization for access to specific files or systems Customizable Forms 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Donation Tracking 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Track and view detailed financial donation history made by contacts and members For Nonprofits 4.5 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Software specialized for non-profit organizations Engaging Networks 42 features Define levels of authorization for access to specific files or systems Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Track and manage advocate communication, engagement, and performance Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage and track all internal and external communication conducted via calls, email, text, or chat View donor contribution history, track how much money have been raised over time and measure progress Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Process of dividing customers into groups based on common characteristics Customize contracts and forms to collect specific information Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Electronically collect payments for goods or services Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Tracks metrics that provide insight into how a user interacts with any interface or product Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage tickets for specific events Predefined actions automatically performed on the occurance of specific events Software specialized for non-profit organizations Store, manage and track all forms in a centralized location Add, store and access information pertaining to members Database of members to track personal information of individuals and families Ability to make a donation from a mobile device/app Enable advocates to promote nonprofit, charitable, and/or political organizations and causes Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept, record, and reconcile financial transactions A repository of content that has been approved for sharing with current and prospective clients Upload, track, and submit receipts in a central database Manage and track recurring gifts Automated process of charging customers at regular intervals for repeated access or use of a product or service Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Create, save, and re-purpose templates for emails, forms, etc. Built-in website builder or integration with third-party site An extended application or connector that enables users to perform additional services with their current set of tools Get Advice We can help you find the software with the features you need. Features 4.1 (14) 4.1 Based on 14 reviews ## Pricing Value for money 4.3 (12) Basic $17,100 Per Year Value for money 4.3 (12) 4.3 Based on 12 reviews ## Integrations [ Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)[ WordPress](https://www.capterra.com/p/131687/WordPress/)[ Drupal](https://www.capterra.com/p/119594/Drupal/)[ Blackbaud Raiser's Edge NXT](https://www.capterra.com/p/247647/Blackbaud-Raiser-s-Edge-NXT/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (14) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (14) 4.9 Based on 14 reviews ## User reviews Overall rating 4.4 Based on 14 reviews Filter by rating 5(7) 4(5) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent KQ Krusheska Q. Operations Director Non-Profit Organization Management ### "The stellar tech support keeps it together" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 June 11, 2026 Engaging Networks is coming up to speed with features that other companies have already made available. Their tech support team are keeping up with the issues that arise with the updates and doing so in a positive way. Pros The costumer support is great! I have had great interactions with several of the team members specially with \[sensitive content hidden\] (North America team). Cons Engaging Network's price is high for small non-profit organizations like ours. We appreciate the support of our account manager. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) I was not involved in the switching process. Not sure about the version of Salesforce that was previously used. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KW Kate W. Senior Digital Fundraising Manager Fund-Raising ### "Terrific customer support" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 7, 2025 Overall, I've had a positive experience with Engaging Networks. The tools are user-friendly, the forms are highly functional and secure, and the customer support is outstanding. Pros Personalized, responsive, thorough and thoughtful customer support! \[sensitive content hidden\] is always quick to respond to any of my inquiries and helps walk me through and solve any issues I'm experiencing. Cons Sometimes the product can be buggy when working within the Supporter Profile module or when building emails. Switched from [Salsa Engage](https://www.capterra.com/p/114212/Salsa-Engage/) Unknown; it was before I joined the organization. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Jack H. Comms and digital Non-Profit Organization Management ### "Engaging people with engaging networks" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 January 7, 2025 Overall, the platform serves its purpose and provides a useful tool for campaigning and organising. The customer support is incredible. Pros Quickly build campaign pages to gather support for a cause or put pressure on person of influence. Cons The set-up can be clunky and repetitive. Hard to navigate and reporting isn't intuitive. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Laura L. Digital Marketing Systems Manager Environmental Services ### "Great eCRM to meet large nonprofit's online marketing needs" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 22, 2024 Overall, I like Engaging Networks. It mostly suits our needs as an eCRM for a large nonprofit, so that we can send emails, create robust donation forms and other form types, create marketing automations, and segment and manage our supporter data and sync properly with our offline CRM. They have a great team that are very helpful and always innovating, though I don't think they have capacity to keep up with client enhancement/improvement requests. Pros They are innovative, and always coming out with new features and trying to improve their product. They have a great staff which are helpful and put effort into listening to client feedback and support always responds quickly. They have a great page builder that allows for a lot of flexibility for building your forms. They offer marketing automations, a great email builder and reliable email sending, and hopefully coming soon there will be a much improved peer to peer tool. Setting up APIs and syncs with other systems is generally pretty fluid. They offer Accessible Intelligence, which is an AI system for sending emails to reach specific goals - we have not used this yet though. Cons There are lots of little things that add up to be annoying. For example, you cannot create conditional content within autoresponders, so you have to make separate autoresponders for each variation. Or, you cannot do refunds with Venmo. Or, you cannot segment based on giving frequency (annual vs monthly)- though this is hopefully going to be improved with a new segments feature. When they launch a new feature, it is usually thought through only 90% of the way, so there are often bugs or hangups that make the new thing not useable, or only useable with significant workarounds. Reporting is a little difficult, and can take a lot of training to understand how to pull particular reports. The top-level stats reporting isn't very good. Switched from [Blackbaud Luminate Online](https://www.capterra.com/p/134915/Luminate-Online-Marketing/) Luminate Online was not improving its product and falling behind digital advances. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. HS Hannah S. Senior Manager, Direct Marketing and Annual Giving Non-Profit Organization Management ### "Innovative and easy-to-learn!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 9, 2024 They have an excellent support team and they listen. They are also great at creating a community of users through Supportal, their forum and their conferences (ENCC) so it's easy to learn how to best use the software. Pros It's user friendly - staff can pick it up quite quickly. It's also innovative and offers new products and services all the time, with frequent software updates. It definitely elevates our digital fundraising! Cons Because it offers so many digital solutions, there are quite a few nuances to learn and sometimes it can be difficult to customize the digital solution to exactly what you want it to be or operate. Switched from [Panorama](https://www.capterra.com/p/166550/Panorama/) Needed something innovative and easy-to-use! Alternatives considered [Blackbaud Luminate Online](https://www.capterra.com/p/134915/Luminate-Online-Marketing/) Reasons for choosing Engaging Networks EN is easier to use and not as complex for not-every-day users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 15, 2024 Thanks Hannah! RB Ryan B. Founder / CEO Marketing and Advertising ### "Engaging Networks is the simple, flexible, powerful platform your charity or non-profit needs. " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 14, 2022 Pros So many modern eCRMS are mired in a compromise of ease-of-use and sophistication. How do you make a powerful fundraising and advocacy platform that is easy to use? That has been the ongoing challenge Engaging Networks has focussed on in the development of their tools. Here, there is very little compromise, and that is because of the constant investment in new platform features and optimizations that they make multiple times a year. There is no other platform that we've supported that has been able to keep pace with the needs of their clients and the dynamic nature of the NP sector. Cons The marketing automation tools are generally very good and fulfill most use cases, but other platforms have more robust logic and pathing tools. I understand that this, along with email marketing is on the roadmap for improvement soon. An improvement on testing marketing automations before production would also be useful. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) [Blackbaud Luminate Online](https://www.capterra.com/p/134915/Luminate-Online-Marketing/) [CiviCRM](https://www.capterra.com/p/79192/CiviCRM/) [NationBuilder](https://www.capterra.com/p/130934/NationBuilder/) [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AN Anonymous User Special Event Coordinator Non-Profit Organization Management ### "Great Customer Service Saves This Product " 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 December 19, 2018 Pros The staff at Engaging Networks are always incredibly prompt in getting back to me. The staff is helpful and reliable. I wish I did not need to talk to them as much as I do, but at least they are pleasant to work with! Cons In my opinion, there are limited features to EN software. Running reports is always a pain. It's just not very user-friendly. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 26, 2018 Thank you for your kind words about our Client Support team. We're very proud of their success and ability to provide prompt and personal assistance when support requests come in. We're sorry you don't find our tools user-friendly or our features robust. If you have development or improvement requests please submit them to the Support team as we have a reputation for developing tools based on client feedback. GG Gabby G. Email Marketing Manager Fund-Raising ### "An excellent tool for advocacy and fundraising for a large animal protection nonprofit " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 2, 2018 The quality customer service is the main selling point for us from Engaging Networks. They are incredibly responsive and personable – they know us all by name just as we do them. They have monthly check-ins with us to ensure the software is working and that we are utilizing all the tools offered. They offer quick and helpful support via email or phone and have really handy guides and webinars online for training and onboarding. They roll out new updates and technology every quarter, and they provide all the support you would need to be able to keep up with the pace. I can’t recommend them enough in this regard! Pros Engaging Networks is always innovating, which allows for us to keep up with trends to maximize revenue and make it easy to engage our supports in the issues they care most about. Their user-friendly features in building pages and emails is top notch. They are ahead of the curve in terms of marketing automation, which makes creating sophisticated user journeys possible. They make personalization and complex segmentation easy to achieve. Cons Not much that they don't offer, can't really complain! We use a developer to create all the code for our action alert and email templates, so I'm not sure how ready to use EN's email and page templates are out of the box. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2018 Thank you for the glowing review Gabby! Please be sure to check out the new page builder template tools where you can drag and drop to customize your own template - no developer necessary! SK Suzanne K. Managing Director ### "Great experience and a great team to work with. " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 31, 2018 Pros The interface makes it quite easy to navigate. It is intuitive. The continuous upgrades to the functions available to the user makes is key. Cons The training associated with the software needs to be a bit more robust. There are various approaches in making this software and its functionality better suited to the needs of an organization. To identify the best way forward needs more involvement from the EN team upfront. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2018 Thanks Suzanne, we appreciate your feedback on Engaging Networks. To help clients learn more advanced skills in Engaging Networks we launched our new Academy in early 2018 where you can complete online training at your own pace in every module. We've also just released more drag and drop editor tools in page builder, email and now for all of our page templates as well. We're always working hard to help nonprofits succeed. Drew-Shane D. Deputy Director, Online Strategy Political Organization ### "Great partners" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 July 28, 2018 Pros Engaging Networks tools enable HRC's team to customize our web pages, advocacy pages and email campaigns to look and behave exactly as we want. This has boosted conversion rates on all of our donation pages. Our very first year-end campaign after switching to the new platform produced a three-fold increase in the number of monthly givers acquired. Cons Data and reporting is always an opportunity with any platform. Engaging Networks has been great with helping us connect tools to help increase our advocacy and reporting. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor August 6, 2018 Thank you for the review Drew! While we do have reporting and data visualizations in the platform, our open flexible API opens doors to connect with much more robust business intelligence tools for deep dive analysis. [View all Reviews](https://www.capterra.com/p/124019/Engaging-Networks/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.