Hearsay Systems

Hearsay Social


4.5 / 5
7 reviews

Who Uses This Software?

For financial services and insurance firms. Over 150,000 financial professionals use Hearsay Social, a part of the Hearsay 360 solution.


Average Ratings

7 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    In Person
  • Support
    Business Hours

Vendor Details

  • Hearsay Systems
  • hearsaysystems.com/
  • Founded 2009
  • United States

About Hearsay Social

Hearsay Systems is reinventing the advisor/agent-client experience in Wealth Management, Insurance and P&C with digital communications and workflow solutions. The Hearsay Advisor Cloud for financial services digitizes painful manual processes, freeing up advisors to provide proactive, timely service for clients. The leading social selling solution for financial services.


Hearsay Social Features

  • Campaign Management
  • Customer Review Platform
  • Gamification
  • Response Management
  • Review Monitoring
  • Sentiment Analysis
  • Social Media Metrics
  • Social Media Monitoring
  • Activity / News Feed
  • Advertising Management
  • Blogs
  • Data Security
  • Event Management
  • Group Management
  • Media Library
  • Real-time Chat
  • Social Media Integration
  • Social Media Tagging
  • Automated Publishing
  • Compliance Management
  • Content Discovery
  • Content Management
  • Employee Advocacy
  • Gamification
  • Lead Engagement
  • Performance Metrics
  • Pre-Approved Content Library
  • Single Sign On
  • Social Media Monitoring

Hearsay Social Reviews Recently Reviewed!


Capterra loader

Manage your social media in one spot

Apr 02, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: This is a great spot to go to for managing and tracking your social media platforms. you can create and schedule content within it and even post from it. Big time save.

Cons: Your views on platforms like Facebook will be throttled or limited when posting with a third party viewer. I would recommend only using Hearsay to track and manage but not to create or publish posts.

Overall: Social media management and tracking

One place to manage all your social media! You customize all.

Dec 12, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I enjoy using Hearsay because it lets me manage my agency Facebook and Twitter at the same time. I chose what content I want to post, schedule what time I want it to post (it even suggests the best time of the day to post) and it does it all automatically. I can schedule everything on Monday and would be good to go for the rest of the week or as long as I chose to have content posted. It shows me all the stats and how much likes/shares etc I am getting. Hearsay makes it super easy to manage your social media accounts for your business.

Cons:

It doesn't let you tag or hashtag anything. This is not a big deal, but it would be nice to tag a business you are mentioning in your post or a popular hashtag.

Intuitive and effective.

Oct 20, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money

Pros: Ease of use for our field force is the most important benefit of the Hearsay Social software. They are able to navigate it efficiently and effectively which helps them use social media to promote their practices.

Cons: The application lacks the ability for significant customization and flexibility. Users are beholden to Hearsay's development roadmap.

Capterra loader

I use this to automate our social media posts. It is very efficient.

Oct 18, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I like that corporate can upload posts for me to put on our social media page. It is so easy to find them and select when I want it to post.

Cons: Sometimes the website does not let me edit a time to post. The post will already be scheduled and I'll need to reschedule it for whatever reason. I will sometimes get a message saying it cannot be changed.

Overall: Automation, post ideas, simplification, analytics, customer interactions, social media management, campaigns.

Helpful Hearsay

Aug 07, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I can set the date/time for Hearsay to publish my posts automatically.

Cons: The article/video content could use more diversity.

This is a great service! So easy to use!

Jul 24, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use of this product is the best part. Everything is laid out for you to pick and choose what and where you want to post it!

Cons: I don't have a lot of bad things to say but, maybe have a search bar added so you can pick specific genres of posts?

Overall: Easy multi-platform social media control.

Overall good. So much room for improvement, especially regarding ease and functionality of the app

Apr 30, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money

Pros: The calander has been nice. It's been great being able to schedule my posts, and slide around the posts to different dates/times (though it's not always consistent)

Cons: The mobile app. When I make edits to scheduled posts, they don't save.

The desktop version has issues to regarding edits. I never can change images on posts without having to unscheduled/reschedule the post and reupload the image.