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The Hearsay Client Engagement Platform empowers over 200,000 financial services representatives to authentically and intelligently grow business relationships by guiding and capturing the last mile of digital communications. Over 100 leading financial firms rely on Hearsay to scale reach, optimize engagements, and deliver exceptional service in a compliant manner.
Provider
Hearsay Systems
Located In
United States
Foundation
2009
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
In Person, Documentation, Webinars, Videos
Support
Knowledge Base, Phone Support
Financial services
Content Source: Hearsay Social
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Hearsay Social Reviews
Pros
Wonderful, Baird has found a product that is extremely easy to use and convenient for busy people like financial advisors.
Hearsay Social is great for individuals who want to increase engagement and improve their overall social media platforms without much effort.
I love this software because you can coordinate it with Facebook very easily. You set up what you want to post, and tell it when to post (every Friday or weekly etc) and it does all the work for you.
Cons
It can be a bit fidgety - you change one word in your profile and it has to be reviewed again, which sometimes doesn't get resolved for months.
The post will already be scheduled and I'll need to reschedule it for whatever reason. I will sometimes get a message saying it cannot be changed.
I don't have a lot of bad things to say but, maybe have a search bar added so you can pick specific genres of posts.
"I use this to automate our social media posts. It is very efficient."
Overall: Automation, post ideas, simplification, analytics, customer interactions, social media management, campaigns.
Pros: I like that corporate can upload posts for me to put on our social media page. It is so easy to find them and select when I want it to post.
Cons: Sometimes the website does not let me edit a time to post. The post will already be scheduled and I'll need to reschedule it for whatever reason. I will sometimes get a message saying it cannot be changed.
"hearsay review"
Overall: my overall experience with hearsay social has been great
Pros: hearsay social provides great topics and content for our business while not pushing product
Cons: only thing I could ask for is more content so I can post more often
"Overall good. So much room for improvement, especially regarding ease and functionality of the app"
Pros: The calander has been nice. It's been great being able to schedule my posts, and slide around the posts to different dates/times (though it's not always consistent)
Cons: The mobile app. When I make edits to scheduled posts, they don't save. The desktop version has issues to regarding edits. I never can change images on posts without having to unscheduled/reschedule the post and reupload the image.
"Manage your social media in one spot"
Overall: Social media management and tracking
Pros: This is a great spot to go to for managing and tracking your social media platforms. you can create and schedule content within it and even post from it. Big time save.
Cons: Your views on platforms like Facebook will be throttled or limited when posting with a third party viewer. I would recommend only using Hearsay to track and manage but not to create or publish posts.
"Intuitive and effective. "
Pros: Ease of use for our field force is the most important benefit of the Hearsay Social software. They are able to navigate it efficiently and effectively which helps them use social media to promote their practices.
Cons: The application lacks the ability for significant customization and flexibility. Users are beholden to Hearsay's development roadmap.
