--- title: "Hearsay Social Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Hearsay Social Software - reviews, pricing plans, popular comparisons to other Compliance products and more." source_url: "https://www.capterra.com/p/124035/Hearsay-Social/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Hearsay Social Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Hearsay Social ## What is Hearsay Social? The Hearsay Client Engagement Platform empowers over 200,000 financial services representatives to authentically and intelligently grow business relationships by guiding and capturing the last mile of digital communications. Over 100 leading financial firms rely on Hearsay to scale reach, optimize engagements, and deliver exceptional service in a compliant manner. ## What is Hearsay Social used for? [Social Media Marketing](https://www.capterra.com/social-media-marketing-software/)[Social Selling](https://www.capterra.com/social-selling-software/)[Compliance](https://www.capterra.com/compliance-software/) Overall rating Based on 14 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10000 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Hearsay Social?[Manage this product listing](https://www.g2.com/products/yext-hearsay-social/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Hearsay Social 4.4 (14) VS. [### Hootsuite](https://www.capterra.com/p/121701/HootSuite/) [4.4 (3,804)](https://www.capterra.com/p/121701/HootSuite/reviews/) Starting Price $10000 Per Year Starting Price $399 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (14) Ease Of Use 4.3 (3,784) Value For Money 4.3 (11) Value For Money 4.1 (2,771) Customer Service 4.6 (11) Customer Service 4.2 (2,439) ## Hearsay Social alternatives [Agorapulse](https://www.capterra.com/p/123971/Agorapulse/) [4.6 (713)](https://www.capterra.com/p/123971/Agorapulse/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/123971/Agorapulse/) [Oktopost](https://www.capterra.com/p/247569/Oktopost/) [4.5 (110)](https://www.capterra.com/p/247569/Oktopost/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/247569/Oktopost/) [mLabs](https://www.capterra.com/p/191356/mLabs/) [4.7 (63)](https://www.capterra.com/p/191356/mLabs/reviews/) Starting price $14.90 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/191356/mLabs/) Highest Rated [Brand24](https://www.capterra.com/p/149054/Brand24/) [4.7 (257)](https://www.capterra.com/p/149054/Brand24/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149054/Brand24/) ## FAQs about Hearsay Social Overview ### Which roles and teams benefit most from Hearsay Social? Hearsay Social is most used by financial advisors, CFPs, and agency owners who publish compliant social content, nurture client relationships, and maintain an active local presence. Marketing managers and directors coordinate approved campaigns and track engagement, while office administrators and client specialists support account management, content scheduling, and client communications. Answer based on 14 reviews Overview ### What company size and specific industries is Hearsay Social built for? Hearsay Social is designed for financial services organizations of any size that need social media management tailored to regulated industry requirements. It is built for firms in banking, insurance, wealth management, and other financial sectors that want to manage social activity while maintaining compliance. Features and Usability ### What are the key features of Hearsay Social? Hearsay Social offers campaign management, compliance management, and content management, along with a pre-approved content library and content discovery tools. It also includes social media monitoring and integration, review monitoring, real-time chat, response management, lead engagement, event management, performance metrics, and a dashboard. Getting Started and Support ### What training and onboarding options does Hearsay Social offer? Hearsay Social provides in person training, webinars, documentation, and videos to help teams get started. In person sessions support direct instruction, webinars allow guided online learning, documentation offers written reference material, and videos provide visual walkthroughs for self-paced review. Getting Started and Support ### What customer support options does Hearsay Social offer? Hearsay Social provides a knowledge base and phone support. No reviewer feedback is available about support quality, response times, or common frustrations, so the support experience cannot be characterized further from user reports. ## Features AI summary Based on 4,313 Compliance reviews According to Capterra reviewers, these are the compliance features buyers prioritize most when evaluating a solution: - **Compliance Tracking** (**54%** of reviewers rated this feature as critical) - **Document Management** (**48%**) - **Audit Management** (**42%**) Hearsay Social focuses on other compliance-related capabilities rather than these commonly prioritized features. Its available feature set is geared more toward supporting regulated communication workflows and oversight needs within its core use case, helping businesses maintain controlled interactions, monitor activity, and support internal policy adherence across customer-facing teams. Campaign Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Content Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving Performance Metrics 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Social Media Integration 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Social Media Monitoring 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Track activity on sites such as Facebook, Twitter, Instagram, etc. Social Promotion 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Market event via social media tools Hearsay Social 12 features ### All Features - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Content Discovery: Automated identification of relevant content for future sharing and reposting - Content Management: Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Security: Protect sensitive data for digital privacy - Lead Engagement: Communicate with potential customers by distributing promotional/informational materials via social media, email or other channels - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Pre-Approved Content Library: A repository of content that has been approved for sharing with current and prospective clients - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc. - Social Promotion: Market event via social media tools --- Get Advice We can help you find the software with the features you need. Features 4.2 (14) 4.2 Based on 14 reviews ## Pricing Value for money 4.3 (11) Basic $10,000 Per Year Value for money 4.3 (11) 4.3 Based on 11 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (11) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (11) 4.6 Based on 11 reviews ## User reviews Overall rating 4.4 Based on 14 reviews Filter by rating Counts reflect reviews available in this feed. 5(8) 4(4) 3(2) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful Andrea H. Licensed Producer/Office Manager Used the software for: 1-3 years ### "I use this to automate our social media posts. It is very efficient." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 19, 2017 Automation, post ideas, simplification, analytics, customer interactions, social media management, campaigns. Pros I like that corporate can upload posts for me to put on our social media page. It is so easy to find them and select when I want it to post. Cons Sometimes the website does not let me edit a time to post. The post will already be scheduled and I'll need to reschedule it for whatever reason. I will sometimes get a message saying it cannot be changed. AO Agency Owner Agency Owner Used the software for: 3-5 years ### "hearsay review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 23, 2024 my overall experience with hearsay social has been great Pros hearsay social provides great topics and content for our business while not pushing product Cons only thing I could ask for is more content so I can post more often KA Kitchen Assistant Kitchen Assistant Used the software for: Less than 1 year ### "Overall good. So much room for improvement, especially regarding ease and functionality of the app" 3.0 May 1, 2018 Pros The calander has been nice. It's been great being able to schedule my posts, and slide around the posts to different dates/times (though it's not always consistent) Cons The mobile app. When I make edits to scheduled posts, they don't save. The desktop version has issues to regarding edits. I never can change images on posts without having to unscheduled/reschedule the post and reupload the image. RM Research Manager Research Manager Used the software for: 3-5 years ### "Manage your social media in one spot" 5.0 April 3, 2019 Social media management and tracking Pros This is a great spot to go to for managing and tracking your social media platforms. you can create and schedule content within it and even post from it. Big time save. Cons Your views on platforms like Facebook will be throttled or limited when posting with a third party viewer. I would recommend only using Hearsay to track and manage but not to create or publish posts. MM Marketing Manager Marketing Manager Used the software for: 3-5 years ### "Intuitive and effective. " 4.0 October 23, 2017 Pros Ease of use for our field force is the most important benefit of the Hearsay Social software. They are able to navigate it efficiently and effectively which helps them use social media to promote their practices. Cons The application lacks the ability for significant customization and flexibility. Users are beholden to Hearsay's development roadmap. AA Administrative Assistant Administrative Assistant Used the software for: 3-5 years ### "Helpful Hearsay" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 August 9, 2018 Pros I can set the date/time for Hearsay to publish my posts automatically. Cons The article/video content could use more diversity. MD Marketing Director Marketing Director Used the software for: 3-5 years ### "One place to manage all your social media! You customize all." 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 13, 2017 Pros I enjoy using Hearsay because it lets me manage my agency Facebook and Twitter at the same time. I chose what content I want to post, schedule what time I want it to post (it even suggests the best time of the day to post) and it does it all automatically. I can schedule everything on Monday and would be good to go for the rest of the week or as long as I chose to have content posted. It shows me all the stats and how much likes/shares etc I am getting. Hearsay makes it super easy to manage your social media accounts for your business. Cons It doesn't let you tag or hashtag anything. This is not a big deal, but it would be nice to tag a business you are mentioning in your post or a popular hashtag. CF cfp cfp Used the software for: 3-5 years ### "Great way to professionally connect with clients using social media posts" 3.0 March 19, 2020 it is a great way to stay connected and engage with clients via social media Pros Can send quotes/link that are already pre-written, and sync with your social media profiles that are used to engage clients/prospects Cons it can be a bit fidgety - you change one word in your profile and it has to be reviewed again, which sometimes doesn't get resolved for months. OW Owner Owner Used the software for: 3-5 years ### "This is a great service! So easy to use!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 8, 2018 Easy multi-platform social media control. Pros The ease of use of this product is the best part. Everything is laid out for you to pick and choose what and where you want to post it! Cons I don't have a lot of bad things to say but, maybe have a search bar added so you can pick specific genres of posts? FA Financial Advisor Financial Advisor Used the software for: Less than 1 year ### "Hearsay makes it easy to engage" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 19, 2019 Hearsay Social is great for individuals who want to increase engagement and improve their overall social media platforms without much effort. Pros I like that Hearsay makes it easy to engage without having it on the forefront of your mind, or putting a lot of effort into it. In the Financial Services industry specifically, where everything has to be monitored by compliance, they support our brand in providing content that automatically posts to our social accounts. Cons There really is nothing that I don't like about the software right now. While I have not been using it for a long time, I just find that it makes my job easier and frees up by time to focus on other things. [View all Reviews](https://www.capterra.com/p/124035/Hearsay-Social/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.