Best For

For financial services and insurance firms. Over 150,000 financial professionals use Hearsay Social, a part of the Hearsay 360 solution.

Product Details

Hearsay Systems is reinventing the advisor/agent-client experience in Wealth Management, Insurance and P&C with digital communications and workflow solutions. The Hearsay Advisor Cloud for financial services digitizes painful manual processes, freeing up advisors to provide proactive, timely service for clients. The leading social selling solution for financial services.

Contact Details

Hearsay Systems

https://hearsaysystems.com/

Founded in 2009

Located in United States

Starting Price

  • Not provided by vendor

Free Demo

  • Yes

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • Business Hours

Hearsay Social Features

Campaign Management
Gamification
Response Management
Review Generation
Review Monitoring
Sentiment Analysis
Social Media Metrics
Social Media Monitoring
Activity/News Feed
Advertising Management
Blogs
Data Security
Event Management
Group Management
Media Library
Real-time Chat
Social Media Integration
Social Media Tagging
Automated Publishing
Compliance Management
Content Discovery
Content Management
Employee Advocacy
Gamification
Lead Engagement
Performance Metrics
Pre-Approved Content Library
Single Sign On
Social Media Monitoring

Hearsay Social Reviews

Showing 5 of 8 reviews
Overall
4.4/5
Ease of Use
4.6/5
Customer Service
4.4/5
Avatar Image
Hayden Y.
Research Manager
Research, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Features
5/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
April 2, 2019

“Manage your social media in one spot”

OverallSocial media management and tracking
ProsThis is a great spot to go to for managing and tracking your social media platforms. you can create and schedule content within it and even post from it. Big time save.
ConsYour views on platforms like Facebook will be throttled or limited when posting with a third party viewer. I would recommend only using Hearsay to track and manage but not to create or publish posts.
Reviewer Source 
Source: Capterra
April 2, 2019
Dasha H.
Marketing Director
Insurance, 1-10 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
5/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
December 12, 2017

“One place to manage all your social media! You customize all.”

ProsI enjoy using Hearsay because it lets me manage my agency Facebook and Twitter at the same time. I chose what content I want to post, schedule what time I want it to post (it even suggests the best time of the day to post) and it does it all automatically. I can schedule everything on Monday and would be good to go for the rest of the week or as long as I chose to have content posted. It shows me all the stats and how much likes/shares etc I am getting. Hearsay makes it super easy to manage your social media accounts for your business.
Cons It doesn't let you tag or hashtag anything. This is not a big deal, but it would be nice to tag a business you are mentioning in your post or a popular hashtag.
Reviewer Source 
Source: Capterra
December 12, 2017
Verified Reviewer
Financial Services, Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
October 20, 2017

“Intuitive and effective. ”

ProsEase of use for our field force is the most important benefit of the Hearsay Social software. They are able to navigate it efficiently and effectively which helps them use social media to promote their practices.
ConsThe application lacks the ability for significant customization and flexibility. Users are beholden to Hearsay's development roadmap.
Reviewer Source 
Source: Capterra
October 20, 2017
Avatar Image
Andrea H.
Licensed Producer/Office Manager
Insurance, Unspecified
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 18, 2017

“I use this to automate our social media posts. It is very efficient.”

OverallAutomation, post ideas, simplification, analytics, customer interactions, social media management, campaigns.
ProsI like that corporate can upload posts for me to put on our social media page. It is so easy to find them and select when I want it to post.
ConsSometimes the website does not let me edit a time to post. The post will already be scheduled and I'll need to reschedule it for whatever reason. I will sometimes get a message saying it cannot be changed.
Reviewer Source 
Source: Capterra
October 18, 2017
Verified Reviewer
Financial Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
7/10
Reviewer Source 
Source: Capterra
August 7, 2018

“Helpful Hearsay”

ProsI can set the date/time for Hearsay to publish my posts automatically.
ConsThe article/video content could use more diversity.
Reviewer Source 
Source: Capterra
August 7, 2018