# Page 7 | Capsule Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is Capsule the right Lead Management solution for you? Explore 167 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124041/Capsule/reviews --- Capsule 4.5 (167) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of Capsule ## Showing most helpful reviews Showing 151-167 of 167 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JT John T. Loan Officer Banking Used the software for: Less than 6 months ### "Perfect for a small business" June 14, 2018 5.0 Pros It was easy to learn, as well as easy to use. Easy on the budget. I customized it so all by myself without having to wait for tech support which usually takes to much time. Cons Can not really think of anything negative at this point. I hope nothing pops up because it is totally within my budget. Review Source JM Juan M. Owner Management Consulting Used the software for: 6-12 months ### "Purchased this as a tool for my company" April 3, 2015 4.5 Pros My Client Managers were really struggling with the ability to get their work done quickly and efficiently; collaboration was a real issue as well. Excel spreadsheets, though useful, had outlived their utility. Cons The full functionality of other CRMs isn't present, but we don't really need it right now. Review Source JP Jeff P. CFO Marketing and Advertising Used the software for: 6-12 months ### "Easy to learn product and terrific responses to questions" August 8, 2016 4.5 Pros I have administrator rights for the software. I find it extremely easy to use. Teaching other s the basics has been very positive too. Cons The only issue I have is with individuals being able to view other people's contacts etc. I would like the ability to have more options with regards to settings. Review Source ER Elle R. Sales Assistant Used the software for: Less than 6 months ### "Simple to use " March 12, 2018 5.0 Pros Very basic CRM tool. Get for lead management . The free version is great for organizing my contacts and opportunities. Cons The app could use improvements. I like to be able to work on the go. Wish the contacts could be integrated with the ones in my phone. Review Source JM Josephine-Marie M. It help Computer Networking Used the software for: 6-12 months ### "LOVE it!!" October 24, 2018 4.0 Pros I like this software on how it organizes the email and sale everything for me so I don't have to go looking for the things that is needed for sales. It helps with staying on track with the customers Cons the only thing that is least liked is the calendar but other then that everything is good. Review Source VR Verified Reviewer Agency Owner Public Relations and Communications Used the software for: Less than 6 months ### "Wonderful CRM!" December 18, 2018 5.0 Pros So, is pretty DOPE! lol.. It's simple to use and makes life a whole lot easier when it comes to managing clients and opportunities. I actually stumbled on to Capsule via GetApp and love the platform. Cons I don't have any cons at the moment. They have a Free version for those who want to jump in and the ability to upgrade when necessary. I'm satisfied. Review Source Craig W. E-Learning Used the software for: Less than 6 months ### "null" July 24, 2015 5.0 Review Source PW Pete W. Managing Director Used the software for: ### "Meets the Sales Needs of Small Business" September 28, 2012 4.0 Try it. Nothing to lose apart from your time. Pros Affordable to start with - FREE limited to 250 contacts Web based - nothing to install Easy to use and configure - excellent online documentation and support FAQs. Easy UI. Scalable - affordable you grow Browser based - works with mobile devices and Windows, Mac or other platform Cons None I can see so far. Review Source VR Verified Reviewer Enterprise Account Executive Computer Software Used the software for: 1-2 years ### "Easy delivery" July 16, 2019 5.0 Pros Best delivery product I've seen. I get orders on time Cons No complaints. Made my life a lot easier Review Source JG Jacob G. Used the software for: ### "Great Tool" October 7, 2016 4.0 Pros We are a small company. has helped us stay organized in our sales approach. It is highly customizable, integrates fairly well with gmail and google calendar, and it is simple enough to easily navigate and stay focused on the task at hand. Highly recommended. Review Source VR Verified Reviewer Vice President, Investor Relations Investment Management Used the software for: I used a free trial ### "Convenience" December 12, 2018 4.0 Pros Its great way to get your prescription if you live in a city or don't have time to pick it up. The app is also easy to navigate. Cons There isn't much I don't like except there are competition our there and depending on healthcare coverage you might get better deals Review Source BR Brian R. Used the software for: ### "Great CRM for Startups" November 7, 2016 3.0 This is a very basic CRM but can be very valuable if you need a program to help you log contacts with potential clients and prospects. Pros Easy to use. Cons A few limitations. But they are constantly updating. Review Source IF Iain F. Used the software for: ### "A solid CRM" January 6, 2017 4.0 is a solid CRM that has great integrations. It's not flashy, but it does the job well. Ideal for tracking customer interactions. Review Source MP Marie P. CFO Retail Used the software for: Less than 6 months ### "Easy CRM for your basic needs" October 23, 2018 5.0 Pros Very simple and intuitive to use. I like the integration with Gmail. I also like the app available on iOS and Android. Cons I don't like that we can't tag a new person or organisation directly in GMail with the addons. I have to go back to to add the tag. Review Source SM Shuna M. Assistant Real Estate Used the software for: Less than 6 months ### "Keep all your contacts in one central place" January 4, 2017 4.0 When I started looking for software that would help the team work from the same information, fitted the bill. It took a while to get all my contacts entered, but once I had, the sales team were able to view my notes as well as add their own. It's revolutionized the way we work together. Pros Easy to use, great design. Review Source NC Nicola C. Marketing Consultant Construction Used the software for: I used a free trial ### "Great for very basic user..." November 17, 2017 4.0 Pros Really easy to use and get up and running with - a simple workflow included at a great price. Cons The reporting is very light with no obvious integration offered and lack of user permissions a deal breaker :-( Review Source JD Joshua D. Business Support Officer Human Resources Used the software for: Less than 6 months ### "null" July 28, 2015 5.0 Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.