# EZO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is EZO the right Asset Tracking solution for you? Explore 1543 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124047/EZOfficeInventory/reviews

---

EZO

4.6 (1543)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated May 21st, 2026

# Reviews of EZO

Ease of use

4.4

Customer Service

4.6

## Pros and Cons in Reviews

RP

Raavi P

ConsultantComputer Software, 10,001+ employeesUsed the software for: 1-2 years.

“Over all I had very good experience using EZOffice inventory where I can allocate assets to new users as well as able track the inventory in warehouse so that’s based on info I can take necessary actions and at the time of I audit I can show the report very smooth“

August 9, 2024

ap

abdiel p

AITArchitecture & Planning, 51 - 200 employeesUsed the software for: I used a free trial.

“The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that.“

December 4, 2025

SJ

Samantha J

Project coordinatorConstruction, 2 - 10 employeesUsed the software for: More than 2 years.

“I love the different options and versatility for each product type you can really keep track of everything from expenses to quantities, it keeps things super efficient in our business!“

September 25, 2024

HD

Hala D

Chemist IIAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“If the Asset number or AkzoNobel code is not accessible, it is more difficult to find the product on EZOffice, also when I'm looking for an active product that we have at our facility, everything is showing up including retired items.“

February 12, 2025

HD

Hala D

Chemist IIAutomotive, 51 - 200 employeesUsed the software for: More than 2 years.

“If you have the AkzoNobel code or the Asset # you can easily find the raw material or finished good product.“

February 12, 2025

NB

Nick B

Office AssitantLuxury Goods & Jewelry, 2 - 10 employeesUsed the software for: 6-12 months.

“The items have images in the search bar but I can't see them in the search results unless I open up that asset.“

January 22, 2025

BA

Bakhtiyar A

QA TechnicianComputer Games, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“It allows user to use the application without any difficulity and does not use any complex systems.“

January 22, 2025

NG

Nick G

Assistant AccountantAutomotive, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“That I can't customise the depreciation rate to calculate it daily.“

July 25, 2024

## Showing most helpful reviews

Showing 1-25 of 1543 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Omar E.  
Services and consulting in the field of information technology  
Computer Software  
Used the software for: 2+ years

### "Inventory tracking that can be customised for a variety of applications"

June 6, 2023

4.0

Pros

The majority of people do not consider inventory management to be a chore that adds value. Additionally, it isn't done often. Employees are diverted from their primary tasks whenever an office tool is in motion since they must learn how to use this management tool. I seen several of these tools, and they took 15-20 minutes and had a lot of deceptive features. Even if it was my first time, I could have learned how to manage my inventory with this programme in 3 to 5 minutes.

Cons

The web layout still needs some work to make it more user-friendly.

Review Source

AB

Alok B.  
Lead Analyst  
Investment Management  
Used the software for: 1-2 years

### "Impressive Asset Management Software"

January 24, 2025

5.0

The overall experience with the product is positive. We have used this product in our organization for the last year and have an impressive user experience. The company addresses user feedback and adds features as requested. Their field agents are also friendly and supportive.

Pros

The multi-type asset tracking feature is my favorite as it doesn't restrict us to 1 or a few methods to track assets. Also, the Customer Reporting and analytics feature adds much value to the platform for the users.

Cons

Customer Support can improve. It should provide 24X7 CS for the customers.

Review Source

JF

Javier F.  
Partners Responsible  
Consumer Electronics  
Used the software for: 1-2 years

### "EZOfficeInventory is a game-changer for keeping track of office equipment and inventory. It’s made my job so much easier!"

September 25, 2024

3.0

Pros

I love how easy it is to check in and check out equipment, and the mobile app is super handy for on-the-go access.

Cons

The report customization options are a bit limited, and I wish there were more integrations available with other software we use.

Review Source

Response from EZO

June 12, 2026

Thank you for your review and for highlighting the ease of equipment tracking and mobile accessibility. We appreciate your feedback regarding reporting customization and integrations, and we’re continuously working to expand capabilities in these areas.

CH

Chaya H.  
Speech Pathology  
Primary/Secondary Education  
Used the software for: 6-12 months

### "Great for organizing"

January 6, 2025

5.0

Pros

Made it so easy to know what materials were available. I could even reserve in advance to make sure I have what I need for work!

Cons

Can be a bit difficult to search with similar materials.

Review Source

JPE

John Philip E.  
Graphic Designer  
Design  
Used the software for: 2+ years

### "Great Asset Tracker"

December 12, 2024

5.0

It's easy to navigate and fill-up; no difficulties encountered along the way.

Pros

They are up to date in tracking borrowed assets and well-organized as well

Cons

So far, I haven't encountered any issue with EZOfficeInventory yet. So, none.

Review Source

BA

Bakhtiyar A.  
QA Technician  
Computer Games  
Used the software for: Less than 6 months

### "IT Asset Management on EZOfficeInventory"

January 22, 2025

5.0

It was pretty well generally, I wouldn't say any specific point that I didn't like

Pros

It allows user to use the application without any difficulity and does not use any complex systems.

Cons

It has no option to edit checked items. if an user accepted something mistakenly or did any mistake about comment, I cannot change anything

Review Source

AF

Angel F.  
IT Manager  
Automotive  
Used the software for: 1-2 years

### "EZOfficeInventory makes tracking our office equipment a breeze!"

November 21, 2024

5.0

Pros

The software is intuitive and keeps everything organized. It's easy to use and saves us time.

Cons

The reporting features could use some improvement, and it would be helpful to have more customization options.

Review Source

DC

Donnathan C.  
MultiMedia  
Photography  
Used the software for: Less than 6 months

### "Best Product "

December 12, 2024

5.0

I think they are phenomenal with the inventory and all of the equipment are really well provided

Pros

They have many high quality equipments and are very usable

Cons

Is that the guide is very well provided with mostly me having to figure it out on my own

Review Source

TR

Teana R.  
School Operations Manager  
Education Management  
Used the software for: 1-2 years

### "EZ Office Readiness "

October 9, 2024

5.0

Experience has been great and helped me to stay organized with school technology.

Pros

The organization of the website and the easiness to find device information.

Cons

Checking Devices in and out. Assigning chrome books to teachers.

Review Source

SJ

Samantha J.  
Project coordinator  
Construction  
Used the software for: 2+ years

### "Welovebuildertrendatgooddeedspainting"

September 25, 2024

5.0

I got to use this to implement a whole inventory system for a painting company. It was a great experience for me, the company president, and the crew. Knowing what you have and what you need saves so much time and helps you save resources.

Pros

I love the different options and versatility for each product type you can really keep track of everything from expenses to quantities, it keeps things super efficient in our business!

Cons

Nothing really I even enjoyed the training

Review Source

MH

Michael H.  
staff software engineer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy Peasy from an end user's perspective"

June 8, 2022

5.0

I am an end user of it (not an asset manager/admin). I have to spend barely any time using it, which is a good thing.

Pros

\- I like that it emails me when someone changes something on my account. This item was checked out for you. This item was marked as returned. That sort of thing. - I've had no training on how to use it and have had no trouble doing what I've needed to do. It's intuitive.

Cons

I have not had any complaints about it in the 2+ years we've been using it.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

I assume because this is a much better way to track and manage assets for 2000+ people than a handful of spreadsheets.

Review Source

Response from EZO

September 15, 2022

Thank you for your positive feedback. We are delighted that EZO is turning out to be a good software for your organization.

JM

Jeff M.  
Applications Engineer  
Mining & Metals  
Used the software for: 6-12 months

### "EzOfficeInventory for a multi-site medium sized business"

September 18, 2024

4.0

It's been pretty good, there is a lot of flexibility with customisation which is great.

Pros

Easy to use phone App and good decent looking WebUI for the Backend. The map with locations was especially useful for us.

Cons

Sadly, it doesn't allow me to compare custom fields to trigger reports. i.e. I wish it would allow me to compare Odometer readings to Next Service requirements so that I could run reports on vehicles that are due for service.

Review Source

DL

Daniel L.  
Lead wireman  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "EZ is AWesome"

November 28, 2024

5.0

easy use. up to date info, helped me find exactly what I was looking for

Pros

easy to access and see the inventory. can figure out how to navigate quickly

Cons

not much. like all new programs had to navigate a bit to figure out

Review Source

VR

Verified Reviewer  
Sales  
Animation  
Used the software for: 2+ years

### "Product durability "

July 31, 2024

5.0

Pros

How the products are genuine and durable

Cons

I would rate everything perfect since i started using this

Review Source

AS

ANTHONY S.  
CEO  
Construction  
Used the software for: 6-12 months

### "AWESOME APP!!"

September 2, 2024

4.0

EZOfficeInventory streamlines asset management smoothly.

Pros

User-friendly interface makes tracking assets easy.

Cons

Customization options can be somewhat limi

Review Source

AT

ABAYOMI T.  
IT hep desk specialist  
Education Management  
Used the software for: Less than 6 months

### "Easy Inventory management "

September 13, 2024

5.0

It’s easy for me to update the inventory, scan the code and provide the actual quality taken out of the inventory.

Pros

Easy accessible and the QR code options.

Cons

The app currently meets all my demands..

Review Source

JK

Jonathan K.  
Attorney  
Legal Services  
Used the software for: Less than 6 months

### "Average Software"

October 9, 2024

3.0

Pros

Good software for tracking important office assets

Cons

Difficulty logging in. Sometimes was a little glitchy

Review Source

Response from EZO

June 12, 2026

Thank you for your feedback. We appreciate you highlighting both the value of asset tracking and the challenges you experienced with login or performance. Ensuring a smooth and reliable experience is a priority for us, and we continue working to improve system stability.

HJD

HAROLD JAY D.  
Customer Service Representative  
Telecommunications  
Used the software for: Less than 6 months

### "Nice service "

July 31, 2024

5.0

Pros

All of it. I've used them as a daily routine for my work

Cons

Nothing . All of it are functional and helps me

Review Source

SG

Steven G.  
IT Support Specialist  
Government Relations  
Used the software for: Less than 6 months

### "A great Asset Management Application "

April 5, 2023

5.0

Overall our experience has been very positive. No software is a perfect solution for every organization but for our needs, has been a great tool for us to track the equipment assigned to our 600+ employees.

Pros

The ability to easily see which employees have been assigned which Assets makes the management of equipment for onboarding/offboarding much simpler. The ability to provision Members via our Azure AD allows for an easy automation. The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records.

Cons

Checking In Asset Stock from a specific user could be improved. With the ZenDesk Integration and the App, there is no search function within the list of check out records. You must use ctrl+f in the browser to find a specific member or scroll through the list. In my instance, when I create a custom view of the list of Items, the column widths seem to auto adjust and it cuts off some of the columns that I've selected to view. I can readjust them but they always revert back.

Review Source

JM

Jessica M.  
Inventory Coordinator  
Education Management  
Used the software for: 6-12 months

### "EZO for Inventory Management"

July 7, 2023

4.0

Pros

I like that I have the ability to create a bar code sticker in the moment. This feature allows me to streamline the checkout process and helps me to quickly find asset availability.

Cons

My least favorite thing about is the limited navigation. For instnace, I dont like that I cant return to the page I was on when I delete an asset. There are a few other navigation delays like this that cost me several seconds. It doesnt sound like much but those seconds add up.

Reason for choosing EZO

I am not priivy to this information

Switched from

[SysAid](https://www.capterra.com/p/107225/SysAid/)

unknown

Review Source

VR

Verified Reviewer  
CTO  
Broadcast Media  
Used the software for: I used a free trial

### "new project"

July 16, 2024

5.0

testing for me and for the future the rental division need inventory software

Reason for choosing EZO

no

Review Source

DC

Dylann C.  
Warehouse Manager  
Performing Arts  
Used the software for: 2+ years

### "Warehouse inventory tracking done smooth"

April 12, 2023

5.0

Pros

We use EZOfficeInventory on a daily basis to monitor assets, equipment/tools, and inventory. Our staff can easily use the QR code scanning feature on their devices to check out inventory, tools, or assets. They love the ability to check out up to 25 items at once which expedites the process. We also can reserve items for future jobs and set those aside so no jobs get disrupted from not having all the products needed to get the job done. We are able to easily move items in EZOfficeInventory from one location to the other when inventory is added or moved.

Cons

Possible features which could be improved is streamlining the ability to add multiples of the same item without having to hit edit cart and go to another page.

Review Source

jB

james B.  
Operations Coordinator  
Construction  
Used the software for: 2+ years

### "Easiest Software I have used to track assets"

September 4, 2019

5.0

I am a massive advocate for this system. I inherited the software at my previous company and when I moved companies I made sure I introduced it we started off with 30 assets and are now looking to increase to over 2000. I'm sure there are more complex systems out there for the nicjhe asset tracking but as an everyday tracking software for small or large asset list I would choose this software over the others I trailled on the market.,

Pros

It user friendly customisations options are really key to the success of its use within our company. We are able to add and custom fields for certain product groups to make the software suit various items we have from equipment calibration dates with automatic reminders of expiry to job numbers consumables are used on and charged to. Four different departments use the software to track consumables, high value stock items, plant and test equipment, with the separate views we can all work simultaneously on the same account without affecting each others assets. For the price you cant go wrong if you are looking to track assets in an office, warehouse or construction site environment.

Cons

Took us a while to get the reporting function finalised so that we could get the required output but with some trial and error and a few customer service calls it now does what we need.

Reason for choosing EZO

Firstly the price was a huge incentive to test it and the functionality and ability to customise it was what made us stick with it and increase its use within the company to cover more than the intended scope.

Review Source

VR

Verified Reviewer  
Projecty Manager  
Construction  
Used the software for: Less than 6 months

### "Well Thought Through Program"

November 18, 2020

5.0

The customer service team was great to work with during our fielding, they were quick to answer questions and interface with the design team when I had functionality questions and even ironed out a bug in the app I ran into. Great overall product

Pros

The program covers a lot of important functions that are not included in all asset tracking software on the market for a very affordable price. The field customizability is a powerful function increasing the effectiveness of the software exponentially compared to the product out of the box. My company was able to add fields that coincide with the other departments to increase the ease of tracking vehicle's fuel and repair part purchasing, recalibration dates, load tests, etc.

Cons

Does not have an administrator inventory function. I would like to see a function allowing administrators to conduct and record a verification inventory. The custody confirmation is an extremely helpful feature, but it is bound to the account the item is signed out to.

Reason for choosing EZO

We chose EzOffice because of the intuitive user interface, broad amount of features, and competitive price point. I liked the product from the first time I came across it and convincing the rest of the team to give it a shot was an easy sell because it stood head and shoulders above the product we had been using for asset management.

Review Source

Response from EZO

December 3, 2020

Hey! Hope you are doing well. Thank you for the positive feedback - we really appreciate you advocating for the product in your organization. We have also forwarded your concerns to our product team so they can further evaluate them. If you stumble across any issues, feel free to reach out to us at support@ezofficeinventory.com and our customer success team will be happy to assist you.

Blake R.  
Research Assistant  
Higher Education  
Used the software for: Less than 6 months

### "Great software for assett management"

March 3, 2021

5.0

If you have a large inventory of items and aren't yet using an asset management program, I would highly recommend EZOfficeInventory. You will be surprised at how much easier it is to find things and keep track of information about each item.

Pros

The program does most everything I think an inventory/asset program should. The web-based access makes it very convenient to use. Assets can be entered in the system and checked out by users, reserved for future use, and checked in. The program allows items to be categorized and grouped for ease of searching, so even with a large inventory the program is very useable. For each item an owner can be assigned, its location can be entered, and documents and repair information can be uploaded. This is by no means a comprehensive list of features, though. I found the email alerts for returning checked out items when they are due to be very helpful.

Cons

I found the program was a bit difficult to use at first. For example, it took me a while to find how I could get a list of the items I had checked out, but once I had used the program more it is actually very easy to find things. I have noticed that sometimes the statistics on the main dashboard seem off; for example, it might say I have 0 assets checked out, when I actually have several checked out. Other than that, I haven't encountered any major software issues.

Review Source

Response from EZO

March 10, 2021

Hi Blake, thank you for that amazing review. We are continuously working to improve ourselves and make the software easier to use. We have designated solution consultants available to help you with the onboarding process. There are multiple widgets available on our customizable dashboard that you can change based on your needs. For examples the Assets Checked Out widget shows the total number of assets check out during the selected period and not how many total assets are checked out. If you need more clarity on our widgets and their functionality you can reach out to us at support@ezofficeinventory.com. We'd love to help you out and make your experience even better

## Send me user reviews about this product

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Talk to a Capterra advisor for free and get results within 15 minutes.