--- title: "EZO EAM Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is EZO EAM the right Asset Tracking solution for you? Explore 1546 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124047/EZOfficeInventory/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-28" --- EZO EAM 4.6 (1546) [View alternatives](https://www.capterra.com/p/124047/EZOfficeInventory/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 28th, 2026 # Reviews of EZO EAM Ease of use 4.4 Customer Service 4.6 ## Pros and Cons in Reviews AA Abhigyan A data scientist internComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “I found the document management and file upload features particularly useful, as they help keep records well-organized and easily accessible.“ June 20, 2026 EL Eduardo L Safety Coordinator IIConstruction, 10,001+ employeesUsed the software for: More than 2 years. “One small downside with EZO is that there can be a bit of a learning curve when you first start using it. With so many features and options available, it may take some time to figure out where everything is and get comfortable with the workflow.“ August 20, 2026 EL Eduardo L Safety Coordinator IIConstruction, 10,001+ employeesUsed the software for: More than 2 years. “I like how the platform brings everything together in one place and helps save time. Once you get familiar with the features, the workflow feels pretty smooth and straightforward.“ August 20, 2026 ap abdiel p AITArchitecture & Planning, 51 - 200 employeesUsed the software for: I used a free trial. “The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that.“ December 4, 2025 AA Abhigyan A data scientist internComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “The setup process was straightforward, allowing our team to get started quickly without extensive training.“ June 20, 2026 HD Hala D Chemist IIAutomotive, 51 - 200 employeesUsed the software for: More than 2 years. “If the Asset number or AkzoNobel code is not accessible, it is more difficult to find the product on EZOffice, also when I'm looking for an active product that we have at our facility, everything is showing up including retired items.“ February 12, 2025 AA Abhigyan A data scientist internComputer Software, 11 - 50 employeesUsed the software for: Less than 6 months. “The interface is intuitive and easy to navigate, making daily tasks efficient even for new users.“ June 20, 2026 NB Nick B Office AssitantLuxury Goods & Jewelry, 2 - 10 employeesUsed the software for: 6-12 months. “The items have images in the search bar but I can't see them in the search results unless I open up that asset.“ January 22, 2025 ## Showing most helpful reviews Showing 1-25 of 1546 available reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use R Reviewer Safety Coordinator II Used the software for: 3-5 years ### "Make it EZ With EZO!" August 22, 2026 5.0 Overall, I’ve had a really positive experience with EZO. It’s easy to use, keeps things organized, and makes everyday tasks much more manageable. I like how the platform brings everything together in one place and helps save time. Once you get familiar with the features, the workflow feels pretty smooth and straightforward. There’s a little learning curve in the beginning, but it’s worth it. Overall, EZO has been a reliable and convenient tool that I’d definitely recommend. Pros I’ve had a really great experience with EZO! It’s easy to use, keeps everything organized, and makes managing day-to-day tasks much simpler. I really like how intuitive the platform feels and how it helps save time without adding unnecessary complexity. The overall experience has been smooth and reliable, and it’s quickly become a useful part of my workflow. Definitely a solid choice if you’re looking for a convenient, user-friendly solution! Cons One small downside with EZO is that there can be a bit of a learning curve when you first start using it. With so many features and options available, it may take some time to figure out where everything is and get comfortable with the workflow. It’s not a huge issue once you get familiar with the platform, but the initial setup and learning process could be a little smoother. Review Source MR Meenu R. PTM Used the software for: Less than 1 year ### "EXO is great" August 21, 2026 5.0 My over all experience is soo good. I really impressed with its customer support,I love its implementation and easy of use. Pros EZO is very great with email notifications it’s also very powerful for Sort bugs and issues.it’s very easy to use too.I really like all the features of it Cons Seriously I really don’t find anything that I don’t like about EZO. I feel everything is great in it. Review Source R Reviewer data scientist intern Used the software for: Less than 1 year ### "Efficient Asset and Document Management with a Smooth Learning Curve" June 25, 2026 4.0 Overall, my experience with EZO has been positive. It provides a reliable and organized system for managing assets and documents, making it easier to track information in one place. The platform is fairly easy to use once you become familiar with its structure, and the setup process is straightforward. I found the document management and file upload features particularly useful, as they help keep records well-organized and easily accessible. The storage system is also efficient for day-to-day operations, and customer support has been helpful when needed. While there is a small learning curve for some of the more advanced features, the platform generally offers good value for money and improves overall workflow efficiency Pros What I liked most about EZO was how easy it is to manage assets and documents from a single platform. The setup process was straightforward, allowing our team to get started quickly without extensive training. The interface is intuitive and easy to navigate, making daily tasks efficient even for new users. EZO offers good value for money considering the range of features available. The document management capabilities are especially useful, with convenient file upload options and organized storage that make it easy to keep records accessible and up to date. Customer support has also been responsive and helpful whenever assistance was needed. Overall, EZO provides a reliable solution for asset tracking and document management, helping improve organization and productivity across the team. Cons While EZO is generally easy to use, some advanced features can take time to learn and may require additional training for new users. The reporting and customization options, although powerful, can feel overwhelming at first. Additionally, certain workflows could be streamlined further to reduce the number of clicks needed for routine tasks. However, these are relatively minor concerns and do not significantly impact the overall effectiveness of the platform. Review Source R Reviewer AIT Used the software for: I used a free trial ### "Not rocket science" December 5, 2025 4.0 It feels like a smart mid-tier tool. Its simpler, affordable and easy to adapt to, but it has its limitations. Pros If your business relies heavily on tools, equipment and maintenance, then EZO is a great option. My firm enjoys the cloud-based use accesible from multiple locations. Cons The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that. Review Source R Reviewer Services and consulting in the field of information technology Used the software for: 3-5 years ### "Inventory tracking that can be customised for a variety of applications" June 7, 2023 4.0 Pros The majority of people do not consider inventory management to be a chore that adds value. Additionally, it isn't done often. Employees are diverted from their primary tasks whenever an office tool is in motion since they must learn how to use this management tool. I seen several of these tools, and they took 15-20 minutes and had a lot of deceptive features. Even if it was my first time, I could have learned how to manage my inventory with this programme in 3 to 5 minutes. Cons The web layout still needs some work to make it more user-friendly. Review Source R Reviewer TechOps lead Used the software for: 1-3 years ### "Why should we use EZ-Inventory and Why not" November 16, 2023 5.0 It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ services, afterall it helps us to manage our overall org inventory system. Pros Pros as per me :- 1. Easy to manage all the assets inventory. 2. Option to upload bulk assets inventory from excel sheet, It save hell lot of time. 3. You are many option of pulling out reports and thier custom report pulling feature is option , it has multiple options to cover in your excel sheet which you want to export. 4. User friendly UI Cons There are 2 cons :- 1. There is no option to create a parent state, I don;t know I have to create a parent substate as "decommisioned"but I was not able to do so, Then I have to create a custom substate under "Retired" section. 2. Reports dashboard should is not easy to understand, I took session from the ez team but they also not able to create that such type of report dashboard. Review Source R Reviewer Technology Services Specialist Used the software for: Less than 1 year ### "As a new user who has never used similar software, I have many criticisms" July 21, 2020 3.0 Pros It is very helpful to be able to look up an asset by serial number, asset id, comments, etc. Cons I find it difficult to process multiple assets at once. For example, when printing tags if the batch is not easily filtered it is difficult to get everything on one download. If I want to print various tags that have nothing in common to filter by then I will have to print each one individually. It has created a situation where a missed asset number will just be abandoned and left in the retired state indefinitely. The function of check in and out has also been abandoned by my company due to the limits on members that can be added as well as the difficulty of keeping up with who should be added or deleted. It has made more sense to note in the comments who has checked out an asset because its far easier to implement and manage. Another note, we have assets that are IT related and non-IT related. It would be very helpful to be able to separate these into groups that may be associated with the admin account related to each department. Review Source Duane K. Business Development Manager Used the software for: 3-5 years ### "The Ease of EZOFFICEInventory" August 25, 2020 5.0 My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way. Pros It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app. Cons As soon as I have an answer I will update. We are very pleased with the software. Review Source R Reviewer coordinate Used the software for: Less than 1 year ### "Coordinate " January 16, 2025 5.0 My overall. is the website is straightforward to use. I would recommend it to many of my clients with an inventory account who would like to keep track of their products. Pros the website is very straightforward. very easy to used. once all the information is added. you can just search and find the product location or item straightforward Cons search drop. sometimes little hard to select but maybe just my computer is slow I really have no CONS Review Source R Reviewer Office Assitant Used the software for: Less than 1 year ### "Easy to use, search needs minor improvements" January 23, 2025 4.0 Pros The application is easy to navigate and use. Keeping track of inventory is made simpler. The location feature makes looking for new areas to reach easier. Cons The search feature can be a bit clunky and exhaustive. The items have images in the search bar but I can't see them in the search results unless I open up that asset. It should be there in the search results as well. Review Source Alok B. Lead Analyst Used the software for: 1-3 years ### "Impressive Asset Management Software" January 27, 2025 5.0 The overall experience with the product is positive. We have used this product in our organization for the last year and have an impressive user experience. The company addresses user feedback and adds features as requested. Their field agents are also friendly and supportive. Pros The multi-type asset tracking feature is my favorite as it doesn't restrict us to 1 or a few methods to track assets. Also, the Customer Reporting and analytics feature adds much value to the platform for the users. Cons Customer Support can improve. It should provide 24X7 CS for the customers. Review Source R Reviewer Shop Manager Used the software for: Less than 1 year ### "EZO Review" March 6, 2025 4.0 Overall EZO is a useful tool when used, allows for easy asset tracking Pros All the functionalities Ease of uploading new assets Cons Hard to navigate at times Unable to maintain listing to a specific DOC Review Source R Reviewer Speech Pathology Used the software for: Less than 1 year ### "Great for organizing" January 7, 2025 5.0 Pros Made it so easy to know what materials were available. I could even reserve in advance to make sure I have what I need for work! Cons Can be a bit difficult to search with similar materials. Review Source R Reviewer QA Technician Used the software for: Less than 1 year ### "IT Asset Management on EZOfficeInventory" January 26, 2025 5.0 It was pretty well generally, I wouldn't say any specific point that I didn't like Pros It allows user to use the application without any difficulity and does not use any complex systems. Cons It has no option to edit checked items. if an user accepted something mistakenly or did any mistake about comment, I cannot change anything Review Source R Reviewer MultiMedia Used the software for: Less than 1 year ### "Best Product " December 26, 2024 5.0 I think they are phenomenal with the inventory and all of the equipment are really well provided Pros They have many high quality equipments and are very usable Cons Is that the guide is very well provided with mostly me having to figure it out on my own Review Source R Reviewer Student Used the software for: Less than 1 year ### "Great but would want more details" January 6, 2025 5.0 It was overall great and very easy to use after learning how to use it. Pros It was very efficient and very understanding for the quickness I needed the gear and delivered for well. Cons The gear I checked out (black magic) did not describe the additional contents of the package, like batteries, no lense, etc. So kr was hard to figure out what I needed to get overall. Review Source R Reviewer IT Support Specialist Used the software for: Less than 1 year ### "A great Asset Management Application " April 6, 2023 5.0 Overall our experience has been very positive. No software is a perfect solution for every organization but for our needs, EZO has been a great tool for us to track the equipment assigned to our 600+ employees. Pros The ability to easily see which employees have been assigned which Assets makes the management of equipment for onboarding/offboarding much simpler. The ability to provision Members via our Azure AD allows for an easy automation. The ease of checking things in and out via the App or the ZenDesk integration has saved us time but also dramatically increased the accuracy of our records. Cons Checking In Asset Stock from a specific user could be improved. With the ZenDesk Integration and the App, there is no search function within the list of check out records. You must use ctrl+f in the browser to find a specific member or scroll through the list. In my instance, when I create a custom view of the list of Items, the column widths seem to auto adjust and it cuts off some of the columns that I've selected to view. I can readjust them but they always revert back. Review Source R Reviewer Back Office Support Used the software for: Less than 1 year ### "Awesome experience with EZOfficeInventory!" December 30, 2024 5.0 Pros EZOfficeInventory has very good asset management Cons I can't think of anything I don't like about EZOfficeInventory. Review Source R Reviewer Warehouse Manager Used the software for: 3-5 years ### "Warehouse inventory tracking done smooth" April 13, 2023 5.0 Pros We use EZOfficeInventory on a daily basis to monitor assets, equipment/tools, and inventory. Our staff can easily use the QR code scanning feature on their devices to check out inventory, tools, or assets. They love the ability to check out up to 25 items at once which expedites the process. We also can reserve items for future jobs and set those aside so no jobs get disrupted from not having all the products needed to get the job done. We are able to easily move items in EZOfficeInventory from one location to the other when inventory is added or moved. Cons Possible features which could be improved is streamlining the ability to add multiples of the same item without having to hit edit cart and go to another page. Review Source VV Vince V. Systems Admin Used the software for: 3-5 years ### "An essential tool for anyone needing to keep track of multiple assets, vendors, etc. " January 5, 2021 5.0 Affordable, easy to use interface, great management system. Pros The customization! You can completely use this tool to meet any needs or demands, which allows for an amazing flexibility in asset tracking. Cons Only thing I can say I dislike is the asset sticker layout, which may have more to do with the printer, or my not understanding completely of how to customize what is printed on the stickers. Review Source R Reviewer GERENTE Used the software for: Less than 1 year ### "Successful analysis of EZOfficeInventory: Simplifying Corporate Asset Management" July 5, 2024 5.0 Ease of use of the interface, which simplifies navigation and speeds up the execution of daily tasks related to asset management. Pros EZOfficeInventory's interface is designed to be intuitive, making it easy for users to navigate and use, even those with no previous experience of management systems. Cons The initial configuration can be a little complex and requires time to get used to all the possible features and customizations. Review Source Iliana H. Assistant Director of Communication Used the software for: 3-5 years ### "Changing the Game" April 26, 2019 5.0 EZ Office has allowed us to track our spending, use, and overall asset inventory on a whole new level. It gives us a centralized place to have old designs, quantities and use history stored. Our systems, procedures, and product has been able to evolve and live on past individuals with the help of EZ Office. Unless I'm mistaken, the biggest feature that's missing is simply the ability to purchase EZ for a company and then add different departments/teams. That would be wonderful for the different facets of a university and all that we collectively use in terms of materials and promotional items. Pros \-Single sign on capability -Non sign-in users -Multiple locations for inventory -Scanner integration -Label maker template Cons \-It can be a little hard to get lost in the advanced setting if you're not using many features. -The inability to turn certain features/fields off -Aesthetics on the user interface -The lack of white papers/webinars that offer live and up to date case studies or example uses -The mobile app isn't entirely user friendly and in some ways does not mirror the desktop version. Review Source R Reviewer Field Operations Used the software for: Less than 1 year ### "Made my life a whole lot easier!" November 26, 2020 5.0 I must say it's good. We had an issue with getting support with our previous software. But not so with EZOffice. I think having accessible support is key for any software that runs a large portion of your company. Pros Cost saving was a major factor for us (due in part to COVID). We had been paying over 5k per year for our pervious asset management software and we were still missing key features. So when when we found this was a 1/5th of the cost and had needed features like PO management , custom barcode management, among other things it was a no-brainer. Cons No major issues so far. Having the option to export POs in bulk would be helpful. It would also be nice to see new features added more often. Review Source R Reviewer Facilities Manager/Construction Manager Used the software for: Less than 1 year ### "Customizable Software at it's best" April 23, 2020 5.0 Integration was a big issue for us. We had separate programs for inventory, work orders and still had to use hard copies in the field. All of that changed for us with EZOfficeInventory. I had a great Sales person and The Gentleman I've been working with as a consultant has been amazing. Overall I could not be happier with the product at this point. Pros I had been looking for CMMS software for about 2 years, but for a small non profit the cost of CMMS Programs were out of reach. I came across EZOfficeInventory and decided to reach out to them. My sales person was polite and knowledgeable He said you know Harry this is interesting because I think you can make this work for you because you can customize this to your own needs. He walked me through a free trial and any needs and questions I had during that period. I told him I had to hold off until I had my board meeting and submitted my budget. I gave him a date to call back, he did and without pressure any he sold me an affordable program. I have been working with one of the solution Consultants to set up and design the program to suit my needs. They have been fantastic and get on issues extremely fast to help me move on and teach me how to get the best out of the program for myself and my team. Thank you EZOfficeInventory for Integrating my inventory, work orders, assets and mobile abilities. Cons When I first signed on to EZOfficeInventory The first trainer I had was for someone more advanced then I was on setting up this kind of system and it caused a great amount of frustration to myself and my team. I reached out to my sales person and he was able to get me hooked up with the perfect trainer who could walk me through the process from a to z in a way I understood. So I have to say the only part I had any issue with was dealt with in an incredibly fast and professional manner. Review Source R Reviewer Materials & Logistics Manager Used the software for: Less than 1 year ### "EZ Office is a key component to our business" August 21, 2023 5.0 We have eliminated job costs, being able to track our inventory has allowed us to see what materials are left over after jobs .. allowing us to return unneeded materials. Pros Inventory and Asset tracking .. Helps us keep track of everything that comes in the door. Cons Nothing that I can think of, everything has been great so far. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.