# Page 3 | EZO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 3 - Is EZO the right Asset Tracking solution for you? Explore 1543 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124047/EZOfficeInventory/reviews

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EZO

4.6 (1543)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 21st, 2026

# Page 3 - Reviews of EZO

## Showing most helpful reviews

Showing 51-75 of 1543 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AS

ANTHONY S.  
CEO  
Construction  
Used the software for: 6-12 months

### "AWESOME APP!!"

September 2, 2024

4.0

EZOfficeInventory streamlines asset management smoothly.

Pros

User-friendly interface makes tracking assets easy.

Cons

Customization options can be somewhat limi

Review Source

DC

Debinson C.  
Director Asset Management  
Oil & Energy  
Used the software for: Less than 6 months

### "Director of Asset Management"

September 18, 2024

5.0

I like it, it is so fast and easy to use

Pros

Fast, easy to use, general goods point and so funny during daily work

Cons

At moment I don't have any negative comments

Switched from

[Infor OS](https://www.capterra.com/p/119914/Birst/)

Because INFOR EAM has few option to manage tools

Review Source

JA

Jacob A.  
Intern Student  
Education Management  
Used the software for: Less than 6 months

### "My Experience using EZOfficeInventory"

August 11, 2024

5.0

Effective tool for asset management despite a learning curve with its interface.

Pros

Comprehensive asset tracking features that streamline inventory management and enhance organization.

Cons

The user interface can be unintuitive and challenging for new users.

Review Source

AT

ABAYOMI T.  
IT hep desk specialist  
Education Management  
Used the software for: Less than 6 months

### "Easy Inventory management "

September 13, 2024

5.0

It’s easy for me to update the inventory, scan the code and provide the actual quality taken out of the inventory.

Pros

Easy accessible and the QR code options.

Cons

The app currently meets all my demands..

Review Source

RAL

ROSA ARLEIA L.  
GERENTE  
Printing  
Used the software for: Less than 6 months

### "Successful analysis of EZOfficeInventory: Simplifying Corporate Asset Management"

July 4, 2024

5.0

Ease of use of the interface, which simplifies navigation and speeds up the execution of daily tasks related to asset management.

Pros

EZOfficeInventory's interface is designed to be intuitive, making it easy for users to navigate and use, even those with no previous experience of management systems.

Cons

The initial configuration can be a little complex and requires time to get used to all the possible features and customizations.

Review Source

JM

Juan M.  
Ingeniero  
Oil & Energy  
Used the software for: Less than 6 months

### "La experiencia de Juan"

September 11, 2024

5.0

Fantástica experiencia, facilidad de asignación, reserva y registro.

Pros

Me gusta mucho la trazabilidad que crea del uso de los equipos y la facilidad de reservar piezas

Cons

No me gusta mucho como refleja las imágenes, a veces no se visualiza bien.

Review Source

JK

Jonathan K.  
Attorney  
Legal Services  
Used the software for: Less than 6 months

### "Average Software"

October 9, 2024

3.0

Pros

Good software for tracking important office assets

Cons

Difficulty logging in. Sometimes was a little glitchy

Review Source

JS

Jay S.  
Production Lead  
Religious Institutions  
Used the software for: Less than 6 months

### "EZOfficeInventory Review"

August 29, 2024

4.0

Pros

Easy to use and the layout is easy to understand.

Cons

It would be nice if you could upload an image of the item that can be seen next to the name of the item. In case you can only identify what the item looks like when you don't know what it is called.

Review Source

TO

Todd O.  
PC Tec  
Building Materials  
Used the software for: Less than 6 months

### "Todds Review"

July 17, 2024

4.0

Pros

Easy to use, startups are fast and clean layouts.

Cons

so far, I have found anything that I dislike

Review Source

JR

John R.  
TechOps lead  
Information Services  
Used the software for: 1-2 years

### "Why should we use EZ-Inventory and Why not"

November 8, 2023

5.0

It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ services, afterall it helps us to manage our overall org inventory system.

Pros

Pros as per me :- 1. Easy to manage all the assets inventory. 2. Option to upload bulk assets inventory from excel sheet, It save hell lot of time. 3. You are many option of pulling out reports and thier custom report pulling feature is option , it has multiple options to cover in your excel sheet which you want to export. 4. User friendly UI

Cons

There are 2 cons :- 1. There is no option to create a parent state, I don;t know I have to create a parent substate as "decommisioned"but I was not able to do so, Then I have to create a custom substate under "Retired" section. 2. Reports dashboard should is not easy to understand, I took session from the ez team but they also not able to create that such type of report dashboard.

Alternatives considered

[ManageEngine ServiceDesk Plus](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/)

Reason for choosing EZO

so manage engine has some limitations, It only store the data of laptops which has their agents installed on the devices. We used to buy bulk devices and we cann't install manage engine agents on all the devices in a go, It very painful task, so we decided to go for a solution on which we can upload all the assets inventory by excel sheet.. That's the big reason to switch on EZ-inventory.

Review Source

SN

Shannon N.  
IT Manager  
Information Technology and Services  
Used the software for: 2+ years

### "EZO in IT at SIU"

July 21, 2023

5.0

We had difficulty maintaining an accurate inventory of IT assets so annual inventory processes were very manual and difficult to find items, especially with the increase of remote workers after COVID. Now everyone can respond to an inventory audit from wherever they are located on their own to acknowledge possession of the assets they have.

Pros

I like the ability to assign assets to individual users to give them a sense of accountability. They perform their own audit responses and maintain their own location changes making it easier on back office functions. I also like the reporting functions both in the built-in reports as well as the custom reports that cater to the organization's needs.

Cons

One problem we have had consistently over the years is that we have some 3000+ assets in the system but when we do the annual inventory, we cannot request the audit for our entire list of inventory at one time. We can only request the audit 25 lines at a time so that is time consuming.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[eQuip](https://www.capterra.com/p/152267/eQuip-Enterprise-Asset-Management/)

Reason for choosing EZO

It has the the desired functionality for a lower cost compared to others evaluated. We pay for a given number of users and a max number of active assets. The ability to attach equipment loan forms, images of assets, and user accountability make this a great tool.

Review Source

DH

David H.  
Network Administrator  
Information Technology and Services  
Used the software for: 2+ years

### "If you do inventory or asset control, this is a game changer"

December 7, 2022

4.0

Pros

Bringing EZOffice into our environment was not only easy and nearly seamless, the benefits of the software was noticed almost immediately. Having the ability to view specific details of the assets, and their life cycle including purchase date, PO, price, deprecation, images, location AND having the ability to place comments which pertain to the specific items has been invaluable.

Cons

As with any software there is a learning curve before being able to utilize the application to it's full extent. Some things are very intuitive while other things are not as intuitive. IE - when searching for our UID tag numbers, we need to enter an underscore before the asset number to display the specific asset. A minor adjustment and now I understand \_0123 instead of 0123 in the search

Reason for choosing EZO

not applicable

Review Source

JM

Jessica M.  
Inventory Coordinator  
Education Management  
Used the software for: 6-12 months

### "EZO for Inventory Management"

July 7, 2023

4.0

Pros

I like that I have the ability to create a bar code sticker in the moment. This feature allows me to streamline the checkout process and helps me to quickly find asset availability.

Cons

My least favorite thing about is the limited navigation. For instnace, I dont like that I cant return to the page I was on when I delete an asset. There are a few other navigation delays like this that cost me several seconds. It doesnt sound like much but those seconds add up.

Reason for choosing EZO

I am not priivy to this information

Switched from

[SysAid](https://www.capterra.com/p/107225/SysAid/)

unknown

Review Source

MH

Michael H.  
staff software engineer  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Easy Peasy from an end user's perspective"

June 8, 2022

5.0

I am an end user of it (not an asset manager/admin). I have to spend barely any time using it, which is a good thing.

Pros

\- I like that it emails me when someone changes something on my account. This item was checked out for you. This item was marked as returned. That sort of thing. - I've had no training on how to use it and have had no trouble doing what I've needed to do. It's intuitive.

Cons

I have not had any complaints about it in the 2+ years we've been using it.

Switched from

[Google Sheets](https://www.capterra.com/p/169718/Google-Sheets/)

I assume because this is a much better way to track and manage assets for 2000+ people than a handful of spreadsheets.

Review Source

Response from EZO

September 15, 2022

Thank you for your positive feedback. We are delighted that EZO is turning out to be a good software for your organization.

DS

Dean S.  
Managing Director  
Construction  
Used the software for: 6-12 months

### "It's good to know what we have and where it is !!"

July 7, 2021

5.0

Although not very cheap we decided to have the full version after using the trial, the cost could be offset by one item not getting lost or several not being abused as they could be

Pros

We really like knowing where items are, where they have been, and who has used them, it not only reduces losses but we also believe it reduces abuse of items as staff know they have to return an item and need to return it in good condition

Cons

Sometimes the capture of the barcode is difficult but that could be user error, overcome by manual searching

Alternatives considered

[ToolHound](https://www.capterra.com/p/83508/ToolHound/)[Construction Tool Tracking System](https://www.capterra.com/p/161174/ShareMyToolbox/)

Reason for choosing EZO

We prefered the feel of it and took a vote in the office, it was a clear winner for our needs

Review Source

Response from EZO

July 15, 2021

Hi Dean, thank you for your kind review. We are glad to know EZOfficeInventory is working well for you. Regarding the barcode scanning issue, a Solutions Consultant will reach out to you to figure out what is causing that.

VR

Verified Reviewer  
CTO  
Broadcast Media  
Used the software for: I used a free trial

### "new project"

July 16, 2024

5.0

testing for me and for the future the rental division need inventory software

Reason for choosing EZO

no

Review Source

LP

Lucas P.  
Director of Quality  
Mechanical or Industrial Engineering  
Used the software for: 2+ years

### "Great Asset Tracking Tool!"

February 26, 2020

4.0

EZ Office has definitely improved our ability to track where all our Assets are and keep track of all their history. We were using an Excel spreadsheet, EZ is much better! The customer support is excellent!

Pros

The ease of use is great and the learning curve is low. The ability to search and sort for specific assets, the state it is in, where it is, calibration status and ..., is a powerful tool. The ease of editing Services and scheduling services. The App is pretty good too.

Cons

We are working on a one stop shop for a Packing List, but have struggled to make one Packing List that also includes the miscellaneous items shipping and returning. When an item is updated for its return date, I get 20 e-mails of all the items instead of just one e-mail that includes all the items on 1 Packing List.

Reason for choosing EZO

Cost and recommendation from x-employee now working at iRobot.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Ease of use and to consolidate spreadsheets.

Review Source

Response from EZO

March 9, 2020

Hi Lucas, We hope to find you in good health. We're delighted to hear that your organization switched from manual spreadsheet software to EZOfficeInventory. We're glad that we helped to improve your ability to track assets and maintain an active history. Thank you for the compliments to our customer support team, who try to respond to every query as promptly as they can. If you encounter any concerns in the future, feel free to drop us a message at support@ezofficeinventory.com and we would love to assist you.

ME

Matthew E.  
Director, Academic Technology  
Higher Education  
Used the software for: 1-2 years

### "Medium featured for a higher price"

June 30, 2021

4.0

The platform is what it is and does what it does. I'm usually in constant contact with the vendor regarding feature enhancements and bug reporting, but I wish I didn't have to be. There are lots of features that are important to us, data that we need to see at specific times, customizations to the auto-generated emails, etc. that the vendor doesn't appear to be in a rush to implement. Really seems as though they didn't do market research on what end users need before developing the product. I also don't appreciate how the pricing works when adding additional assets. The price per asset seems to scale upward instead of downward as assets increase. Not sure why that is.

Pros

The tool does the basics, tracks assets and asset stock that is checked out to users.

Cons

There seem to constantly be bugs, data not loading correctly, reports showing the incorrect results, website not loading properly. These are all reported and fixed but the fact that these things continue to happen, show that there isn't enough QA done before releasing features.

Review Source

Response from EZO

July 13, 2021

Hi Matthew, Thanks for your feedback. We apologize for the inconvenience. Your solutions consultant from our Customer success team will get in touch with you soon to discuss your concerns and create a plan to resolve your issues. Feel free to reach out to us at support@ezofficeinventory.com in case of any need.

DK

Duane K.  
Business Development Manager  
Events Services  
Used the software for: 2+ years

### "The Ease of EZOFFICEInventory"

August 13, 2020

5.0

My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way.

Pros

It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app.

Cons

As soon as I have an answer I will update. We are very pleased with the software.

Alternatives considered

[NetSuite](https://www.capterra.com/p/135757/NetSuite/)

Reason for choosing EZO

EZOfficeinventory is just that, easy to use. It is straightforward in how it allows you to tailor your inventory database to your company needs. In the events industry, time is money. I can't waste time wondering what's in inventory or not. There are times when I need answers yesterday, so I do not and cannot waste it because my inventory software is incapable of delivering.

Review Source

Response from EZO

September 2, 2020

Hi Duane, hope you are having a good day! Thank you for giving us the positive energy. If you ever feel like discussing anything related to the system and your workflow feel free to reach out to us. We will be happy to help.

Marvin B.  
Merchandise Manager  
  
Used the software for: Less than 6 months

### "Very easy to use and understand. Great user interface. Editing is a breeze!"

May 11, 2018

5.0

This software is taking me from several huge spreadsheets and no photos to a streamlined, searchable, history tracking, photo attached inventory system. No longer do I have to track multiple files and spreadsheets. It is all in one place.

Pros

It is FAST and very simple to use. I can change records so easily if I need to correct or edit anything. Adding custom fields is great for unique data. Searching is with the ability to search multiple terms at once. Filtering allows me to further 'drill down'. The three different types of items make it simple to separate company owned, client owned and disposable inventory. Adding photos and other documents is also very easy. Managing photos is fairly simple, but see 'cons' below. User permission has a very deep control mechanism allowing viewability to be finely tuned and managed as needed. The cart feature is awesome for checking out multiple items at once. You can then check in the same cart for fast returns. Searching with the mobile app via text, or scanning QR codes is blazing fast. Zero time is wasted waiting on . Any lag is all on me. I use this software to track items in a photo studio, the things that belong to our clients that we are photographing. As such, we must isolate those items so that there is no client crossover. This works great!

Cons

As of this writing (5/2018) the view is not 'responsive' to your screen size. It is also not possible to manually resize column widths. Some views allow you to hide the right sidebar while others do not. This is promised to be an updated feature coming in 7/2018. When interacting with individual records after a search, it is not possible to return to the search results. The search must be repeated. There is no feature to create shelf barcode or QR code labels. Must use external software, but you can easily link those, one by one.

Review Source

VV

Vince V.  
Systems Admin  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "An essential tool for anyone needing to keep track of multiple assets, vendors, etc. "

December 30, 2020

5.0

Affordable, easy to use interface, great management system.

Pros

The customization! You can completely use this tool to meet any needs or demands, which allows for an amazing flexibility in asset tracking.

Cons

Only thing I can say I dislike is the asset sticker layout, which may have more to do with the printer, or my not understanding completely of how to customize what is printed on the stickers.

Review Source

MY

Markus Y.  
Automation electrician  
Electrical/Electronic Manufacturing  
Used the software for: Less than 6 months

### "Usable warehouse tracking software, with some quirks"

June 26, 2024

4.0

Overall the software fits the need, with a few usability tweaks, it could go from good to perfect.

Pros

The UI is quite clear and easy to use with very short learning curve. Overall good software and seems actively developed. Most of our use is checking commonly used tools in and out of warehouse, and to monitor their locations. Fits our purpose.

Cons

Bugs are present, check in and check out functions are sometimes confusing. Checking items in is not straightforward enough.

Review Source

Vielka A.  
Asistente de Ingeniería  
Pharmaceuticals  
Used the software for: Less than 6 months

### "Reseña EZO CMMS"

April 11, 2023

4.0

Tienen muchas cosas que mejorar, de por sí la plataforma tiene un buen inicio y es llamativa, pero sería agradable que cumpliera con muchas actividades y servicios que son prácticamente necesarias y urgentes en departamentos de alta demanda como es mantenimiento.

Pros

Solo me llegó a gustar la facilidad para utilizarse y obtenerse, la simpleza de la plataforma es atractiva y agradable, y el calendario que tiene al principio es muy agradable.

Cons

Tienes muchas correcciones. Utilizamos esta alternativa conjunto a otra aplicación y fue casi un desastre, a pesar de que era fácil cada dos o tres cosas había que pedir ayuda al proveedor porque o se trancaba el sistema o daba error, es un poco caro para las funcionalidades que tiene y, en comparación con otras aplicaciones, se pasa un poco de trabajo.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Microsoft OneNote](https://www.capterra.com/p/227211/Microsoft-OneNote/)[Microsoft Lists](https://www.capterra.com/p/251418/Microsoft-Lists/)[Microsoft To Do](https://www.capterra.com/p/227173/Wunderlist/)

Reason for choosing EZO

En realidad no la elegí, la utilicé para comparar su utilidad con otras herramientas.

Review Source

SF

Steve F.  
IT Specialist  
Staffing and Recruiting  
Used the software for: 1-2 years

### "Powerful, configurable product that has more features than we need."

September 19, 2019

4.0

\* We now have an "Asset Tracking Database" that provides listings for Disaster Recovery. \* We can locate assets that have been Checked-out. \* Too involved in keeping an asset database for out 75 PCs.

Pros

\* Data is stored offsite, in EZOfficeInvetory's "cloud" so it is readily available from anywhere which is a real requirement in the case of a disaster at the office. \* Create a report for insurance claim after loss. \* Tracks asset assignment to sites/individuals via a Checkout/Checkin model. \* Handles concurrent users and conflicts. \* Custom fields can be created to handle the need to store additional information.

Cons

\* Had to create many Custom Fields for simple PC asset tracking. \* Within PC asset input, input template is not configurable to allow Custom Fields to be moved into more useful areas on the screen. \* On asset display screen, again, Custom Fields are not movable to provide a more useful display with least important information at the bottom. \* Layout of asset display screen is not configurable. \* Pricing model is based on number of users configured not the amount of data stored or the databases used. \* Not modular enough to accommodate stripped-down version that would allow us to just use Asset Tracking. \* All Functionality that we use, except offsite storage, could be provided by one Excel spreadsheet which would far easier to use and would cover all of the PROs listed above.

Reason for choosing EZO

It was recommend to the owner of the company by the management mentor program he is involved with and, therefore, he thought it was wonderful before even looking at it.

Review Source

Response from EZO

September 26, 2019

Hi Steve, Thank you for your feedback. We at EZOfficeInventory try very hard to address the problems for clients coming from various verticals. In doing so, we allow the customers to create their own fields to track. We currently do not allow their positioning. However, this will be looked into and taken to the Product Team for further evaluation.

VR

Verified Reviewer  
Projecty Manager  
Construction  
Used the software for: Less than 6 months

### "Well Thought Through Program"

November 18, 2020

5.0

The customer service team was great to work with during our fielding, they were quick to answer questions and interface with the design team when I had functionality questions and even ironed out a bug in the app I ran into. Great overall product

Pros

The program covers a lot of important functions that are not included in all asset tracking software on the market for a very affordable price. The field customizability is a powerful function increasing the effectiveness of the software exponentially compared to the product out of the box. My company was able to add fields that coincide with the other departments to increase the ease of tracking vehicle's fuel and repair part purchasing, recalibration dates, load tests, etc.

Cons

Does not have an administrator inventory function. I would like to see a function allowing administrators to conduct and record a verification inventory. The custody confirmation is an extremely helpful feature, but it is bound to the account the item is signed out to.

Reason for choosing EZO

We chose EzOffice because of the intuitive user interface, broad amount of features, and competitive price point. I liked the product from the first time I came across it and convincing the rest of the team to give it a shot was an easy sell because it stood head and shoulders above the product we had been using for asset management.

Review Source

Response from EZO

December 3, 2020

Hey! Hope you are doing well. Thank you for the positive feedback - we really appreciate you advocating for the product in your organization. We have also forwarded your concerns to our product team so they can further evaluate them. If you stumble across any issues, feel free to reach out to us at support@ezofficeinventory.com and our customer success team will be happy to assist you.

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