# Page 5 | EZO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is EZO the right Inventory Management solution for you? Explore 1543 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124047/EZOfficeInventory/reviews

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EZO

4.6 (1543)

[View alternatives](https://www.capterra.com/p/124047/EZOfficeInventory/alternatives/)

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Last updated March 26th, 2026

# Page 5 - Reviews of EZO

## Showing most helpful reviews

Showing 101-125 of 1543 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

KF

Katie F.  
Software Tester Level 2  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "EZ Office is an Great Tool for Inventory Management"

August 3, 2022

5.0

Pros

I love being able to search specific model numbers and view details about the device online to make sure it meets my needs as a software tester. I can also view comment history about any issues with the device.

Cons

It does require a lot of data input when first setting up. If you have a lot of items to place in your inventory, you need to think ahead of what information is most important and keep it fairly standardized for implementation. Once you have the majority of the items entered in, it is very easy to use however.

Review Source

TM

Thomas M.  
Warehouse and Logistics Administrator  
Construction  
Used the software for: 6-12 months

### "EZ Office Review "

October 4, 2023

3.0

Pros

It is relatively simple to learn and implement. I learned the basics very quickly

Cons

The search feature can be annoying. Creating groups and sub groups helps narrow searches, but too often hen using the search bar, the items searched is not narrow enough. The group and sub group feature is very impotent.

Review Source

MG

Marvin G.  
IT Helpdesk  
Biotechnology  
Used the software for: 6-12 months

### "EzOfficeInventory is an inexpensive option to track inventory"

August 31, 2022

4.0

Due to AIN not being default option when I started with company the assets were a mess.. I had to export the inventory than sort by group and assign AIN numbers and import back in. Asset stocks were even worst as it does not auto search when using description so we had HP Dock, Lenovo Dock, Docking station. Basically whatever the person input at the time of adding so I had to export and fix that. It would of been nice if it had prompted you have dock group do you want to use this group?

Pros

You can track really as much info as you need. We only need to tract asset tag and who it is checked out to. But as a business you can even track how much you paid for each piece when you add to stock. So it allows as little or as much as you need to track.

Cons

Would of liked another category for assets for available inventory not checked out as we add them. How we are working around this is we modify our AIN number to put it into another group for reporting. The default option using Asset # is not a good choice because you can not change this number so if using it as default when you retire a system your going to have gaps in this number making it more difficult to track how many assets are in use or available at this time. Default option should be AIN.

Reason for choosing EZO

It was already in place when I started and was recommended as a Zendesk app that ties into it.

Review Source

JH

Jamie H.  
Compliance  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "So Far So Good"

June 12, 2024

4.0

So far so good. But again, it's based on weekly use not daily.

Pros

I can't call it; I enjoy using the app but I'm on the staff side of things.

Cons

N/A, I can't call because it doesn't fall with in my job role

Review Source

BJ

Bryce J.  
Materials & Logistics Manager  
Construction  
Used the software for: 6-12 months

### "EZ Office is a key component to our business"

August 17, 2023

5.0

We have eliminated job costs, being able to track our inventory has allowed us to see what materials are left over after jobs .. allowing us to return unneeded materials.

Pros

Inventory and Asset tracking .. Helps us keep track of everything that comes in the door.

Cons

Nothing that I can think of, everything has been great so far.

Reason for choosing EZO

I am unsure, I didn't purchase EZ.

Review Source

SO

Samson O.  
IT Support Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "IT asset management"

May 1, 2024

4.0

Pros

The "asset checked out to" option is just so cool.

Cons

Not too many asset image options to choose from.

Review Source

RK

Ravi K.  
It  
Financial Services  
Used the software for: 2+ years

### "Its my review"

April 7, 2021

5.0

Its good.

Pros

We usually work with IT management tool..this feature work.. perfectly fine..

Cons

Some time..alerts will yake some time to be occur on mail..

Review Source

Response from EZO

May 27, 2021

Hi Ravi, thank you for the review. We will look into what is causing a delay in Alerts. If you have any other feedback please reach out to us at support@ezofficeinventory.com

MG

Marcy G.  
Student  
Education Management  
Used the software for: Less than 6 months

### "Mount St. Mary’s University student review"

May 10, 2023

4.0

I was a overall experience would be a little frustrating, especially

Pros

I like the ability to see exactly who I have checked out with a reminder I’m like that that inventory a checked out that looks like a receipt making it very easy for me to remember exactly what come in at again and what exactly I need to bring back in when

Cons

It was it absolutely confusing especially if you don’t remember him because you don’t use a software that often or if you are not asking for secondary help is absolutely crazy. Remember how to get to the inventory to take it.

Review Source

CS

Connor S.  
Student  
Media Production  
Used the software for: 6-12 months

### "Student EZ Review"

April 17, 2024

4.0

Great for my needs, but I could see how it could be difficult for someone not as tech savvy.

Pros

It’s quick and easy to see what equipment is available and what is not and to place a rental.

Cons

The interface is hard to navigate and can be difficult to complete an order in the cart.

Review Source

Response from EZO

May 28, 2024

Your feedback is appreciated, and we understand the importance of an intuitive interface. We'll work on improving navigation to enhance your experience. Additionally, we noticed you didn't rate customer support and provided low scores for value for money and likelihood to recommend. We'd love to understand more about your experience to address any concerns. Please reach out to us, at: support@ezofficeinventory.com and let us know how we can improve. Best regards, EZOfficeInventory Team

Glenn O.  
WISC IT TSE Team Lead  
Information Technology and Services  
Used the software for: 2+ years

### "EZ Office Ease of use"

February 18, 2020

5.0

Overall my experience has been great and I appreciate the ease it brings to our needs for managing so many items as we do.

Pros

It is very easy to use and is great at categorizing any items we add for EZ management. There are too many features to list and I will just say that the app lives up to its brand name, EZ.

Cons

The reports function was a challenge at first and it seems like we can't delete previously created reports which remain under Bookmarked. Slightly annoying but easy to ignore.

Reason for choosing EZO

Because it seemed EZ, as it was being sold.

Review Source

Response from EZO

February 24, 2020

Hi Glenn, We're delighted to hear you didn't have any complaints! We sincerely appreciate you for taking out time to review us. We're glad that you found EZOfficeInventory easy to use and felt that our application lives up to its brand name, EZ. If you encounter any concerns in the future, feel free to drop us a message at support@ezofficeinventory.com and we would love to assist you.

MW

Matthew W.  
Technical Support Analyst  
Oil & Energy  
Used the software for: Less than 6 months

### "EZO Office Inventory"

April 17, 2024

5.0

Pros

Ease of use, its very straight forward to setup and use daily.

Cons

not much to dislike, its a good product that does what it says on the box.

Review Source

CP

Carman P.  
Executive Assistant  
Construction  
Used the software for: 1-2 years

### "Easy & Intuitive"

July 19, 2023

4.0

EZOfficeInventory has been easy to learn and easy to use, even for our less tech savvy staff.

Pros

Ease of use. Use of barcodes to identify & track tools, their locations and status (Checked to whom, repairs, etc.) has made managing assets so much easier and makes quick work of our quarterly inventory.

Cons

The only dislike would be the inability to create customized reports without upgrading, but we get around this but exporting to a spreadsheet and sorting as needed.

Review Source

JD

John D.  
educational technology support specialist II  
Education Management  
Used the software for: 2+ years

### "Very efficient and easy to use product application"

June 29, 2022

5.0

Very happy with this product as it makes my job much easier and time efficient.

Pros

Helps keep track of important costly items within your organization across multiple locations.

Cons

locating the application for download in Google play is difficult

Review Source

Response from EZO

September 15, 2022

Hi. Thank you for your valuable feedback. We are sorry you had a difficult time finding our mobile application on Google Playstore. We are currently also in the process of coming up with a new and improved mobile application and are hopeful that you enjoy it. If you would like to try its Beta version, please email us at support@ezofficeinventory.com and we will share more details.

VR

Verified Reviewer  
Lead Training and Support Specialist  
Marketing and Advertising  
Used the software for: 2+ years

### "Inventory nightmares gone!"

December 11, 2018

4.0

so far as been good, good support, they get back to you quickly, they are out of Reno. they were helpful and easy to work with, never had any real issue with the program at all.

Pros

Its super easy to set up and get going, bulk add features are nice, easy to add users as well and group them to certain areas, helps keeping tabs of items to loan out much easier for both the back end and for end users to check those items out

Cons

compared to the old system i was using not much, i just wish you could delete users if they have never used anything or checked something out, but you can only disable their account.

Review Source

Response from EZO

December 12, 2018

We appreciate you taking the time to review EZOfficeInventory. Account Owners can certainly delete users, for that you need to enable 'Member Deletion' option under company settings. If you have any other questions, feel free to reach out to us to get a better understanding of the product. Thanks!

VB

Valerie B.  
Venue Finance Manager  
Entertainment  
Used the software for: Less than 6 months

### "Finally a Great program for Inventory/asset tracking"

November 16, 2022

4.0

Pros

This program has lots of great features. I think the mobile scanning is one of my favorites. Any of my staff can see something that needs a repair scan the bar code and request a repair. My maintenance staff gets a notification and knows what to repair, where the item is located and if its under warranty and who to contact all thru the EZ Office program. Each new item registered you can put in the warranty information and get notifications if they are expiring. The staff can reserve assets so the other staff knows that its not available if they need it at the same time. This will safe us a lot of over booking issues.

Cons

The set up is a little bulky. You can upload excel spreadsheets that during set up which is great but you have to create all the custom fields that you want (see on your demo). They do have lots of blogs or videos that help with this and they are pretty quick within 24 hrs to respond to your questions. But normally their response is to direct you to a blog or video rather than walking you thru it.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[RedBeam](https://www.capterra.com/p/246092/RedBeam-Asset-Tracking/)[Reftab](https://www.capterra.com/p/136727/Reftab/)[Nimble](https://www.capterra.com/p/123032/Nimble/)

Reason for choosing EZO

EZ Office offered more things that I needed at a comparable or better price point.

Review Source

MSM

May Sun M.  
Engineer  
Medical Devices  
Used the software for: 1-2 years

### "EZOffice Inventory system review"

August 23, 2023

5.0

It is very helpful tool for inventory management.

Pros

QR code product label helps the inventory management.

Cons

product report system with a lot of graphs which is not useful to the users. I would like to have searched product report format like excel that we can export.

Reason for choosing EZO

I do not know.

Review Source

MF

Matthew F.  
Systems Administrator  
Primary/Secondary Education  
Used the software for: 2+ years

### "100 times better than we expected"

March 15, 2017

5.0

We researched an inventory system to migrate to a few years ago and we came across EZOfficeInventory. We determined it looked like the best option and it had one of the best prices. Not only have we thoroughly enjoyed everything about EZOfficeInventory since the migration, but since we have the highest tier subscription plan, we can request any new feature that we want them to integrate for us and we have done that several times already. Each time we request something new they always make it happen for us so we have been pleased with every request we have made. One of the coolest integrations that EZOfficeInventory has is that it integrates directly with Zendesk which is what we use already for our help desk ticketing system. I honestly don't know what we would do without EZOfficeInventory at this point. Even the support staff is friendly and quick to respond.

Pros

You can create any kind of custom reports you want. Sort items by groups and sub groups. It syncs with LDAP. The pricing is competitive. You can configure alerts and custom access rights. It uses QR codes and barcodes. Easy to import existing assets from csv files. I could go on, but my hands are getting tired from typing.

Cons

Having a hard time thinking of any cons, but one thing it could use is a few more "bulk edit" options other than bulk editing assets themselves. Like it would be nice if I could bulk edit a certain user field or something like that. I also wish I could bulk edit the document/image library to remove all the duplicates. This is an extremely minor con.

Review Source

AO

Abe O.  
Director of Operations  
Construction  
Used the software for: 1-2 years

### "A Flexible Asset Management Solution"

March 4, 2020

4.0

We have been very pleased with EZOfficeInventory. We used it to replace a number of manual-input spreadsheets and other DIY solutions. This has been an affordable solution that works exceptionally well for our organization and has been a dramatic improvement from the hodge=podge of solutions that we were using previously.

Pros

We really enjoy how versatile this product is. We use it to track everything from computers and peripherals in the office to our trucks in the field. It is simple enough to allow for us to use it across a wide range of assets, but also robust enough to allow us to track service and schedule reminders for regular service and registration on our trailers and equipment. It has dramatically increased accountability across the organization and allowed us to ensure better control of our assets.

Cons

There are not really very many cons that we have discovered for the software. The only drawback is that some of our less technically savvy employees are a bit intimidated by the UI. However, after the initial hurdles, they seem to pick it up quickly.

Reason for choosing EZO

We ended up choosing EZOfficeInventory because it provided an affordable solution that we didn't have spend a bunch of time customizing. It was also a very simple solution, many of the competing softwares are geared specifically to tracking one type of asset and when it is used for something else many of the fields are simply not able to be utilized. In our experience that tends to lead to complacency and, over time, fields that should have been populated for a particular type of asset are not. EZOfficeInventory provided a solution that allowed us to avoid that.

Review Source

HK

Heather K.  
CIO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Covers all the bases"

December 3, 2020

5.0

Purchasing was quick and easy. Upgrading is quick and easy.

Pros

EZOfficeInventory has finally given us a multi-level way to track all fo the aspects of asset management. The features are fully customizable which has been a game changer for us. We are able to quickly identify all equipment, which while in the middle of pandemic, we have equipment in many different places so people can efficiently work from home. We can find anything at any time. I can't say enough good things about this platform - I wish I had found it sooner!

Cons

There is nothing I can say I don't like about this software. I have used it thoroughly the last 6 months and I'm yet to find anything that I wish was different.

Review Source

VR

Verified Reviewer  
Problem Setter  
Information Technology and Services  
Used the software for: 6-12 months

### "Asset Management Tool"

November 3, 2023

4.0

Overall experience is quite good because the way of managing and tracking the assets is quite easy and convinient

Pros

I like the feature of asset management and tracking inventories with quite friendly user interface

Cons

The import process is a bit slow and you have to request one task at a time due to absence of the cart feature

Review Source

VV

Vishnu V.  
Strategy  
Automotive  
Used the software for: 1-2 years

### "EZOfficeInventory has been very useful"

July 5, 2022

4.0

Overall, it has been a very useful tool to keep track of our POs and items in the lab

Pros

The product is easy to set up and is easy to be trained on. I also like the layout and the features included in the package

Cons

I do not like that the custom alerts do not work properly. Also when receiving items, I'm unable to cross verify with AIN. There are some rough edges to the product that needs to be sorted out

Alternatives considered

[FlowTrack](https://www.capterra.com/p/213200/FlowTrack/)

Reason for choosing EZO

Price and features

Review Source

Response from EZO

September 15, 2022

Hi! We are sorry you are experiencing issues with EZO. Could you email us at support@ezofficeinventory.com with more details? Someone from our customer success team would love to troubleshoot this for you.

BE

Bence E.  
Cloud Infrastructure Engineer  
Utilities  
Used the software for: 6-12 months

### "EZOfficeInventory Review"

March 20, 2024

5.0

Pros

Intuitive and user-friendly interface, which significantly streamlines the asset management process, making it easier for users of all skill levels to efficiently track and manage their inventory.

Cons

On the downside, some users may find the pricing structure of EZOfficeInventory to be somewhat steep, especially for small businesses or startups operating on tight budgets, making it less accessible for these entities.

Review Source

MC

Massimo C.  
Intern  
Marketing and Advertising  
Used the software for: 2+ years

### "Intern learned it with no issues!"

August 3, 2022

5.0

It has been great. For someone who didn't know it existed at first, who now uses it daily, I believe that I will be using it one day when I run my own business.

Pros

I like how easy it is to move assets around from being checked in to the company to checked out to our employees. I am an intern at my company and did a lot of work on EZOffice to help organize who was in possession of what, and found it very easy to use EZOffice.

Cons

I think they should add a feature where we could check out software subscriptions! We create lots of content and use lots of high end software as a result. It would be cool to organize who is using which ones in EZOffice.

Review Source

GA

Georgia A.  
Student  
Media Production  
Used the software for: 6-12 months

### "Ez office review "

November 4, 2020

3.0

I for the most part enjoy it and it is definitely a useful tool, not always the most efficient but definitely worth having

Pros

I like that it is an easy way to book out equipment and see what is available to me. It definitely makes my life easier and quicker and it allows me to do it at any time which is good. Also the email/response system is great and easy to help you keep track of what you have requested

Cons

The fact that you have to request one thing at a time (there is no ‘cart’ function) is frustrating because it means I have to open about 20 tabs/browser windows to request everything I need. Also we have 4 of everything thing in our inventory so it would be nice if there was a way of marking that some one had requested “kit 1” before the administrator Has had a chance to, so the other 4 People don’t request “kit 1”. When we all request the same kit (because we don’t know who else has) the administrator has to go and deny our request and then reassign a new kit to us so it would be good to cut out that whole process

Review Source

Response from EZO

December 3, 2020

Hey Georgia. We are glad you came up to us with this issue. We actually do have Cart functionality. You first need to go to settings and activate the cart. You can add multiple items from different item categories and check them out through cart or even reserve cart for a future use as well. Secondly, you can even create bundles of frequently checked out items so that everytime you don't have to select those items and bundles can be added to cart as a whole. We would like to give you a walk through of the relevant modules to make sure you are making the optimum use of our features. Please do send us an email of your preferred meeting time slot at support@ezofficeinventory.com and our support team will schedule a call with you.

JN

John N.  
Warehouse Coordinator  
Government Administration  
Used the software for: 1-2 years

### "EZO Review"

December 6, 2023

5.0

Pros

easy to use to keep track of everything. Can set up multiple users so people can manage their own product without constantly contacting the warehouse

Cons

Sometimes you just can't get everything filtered down in a search and have to edit a spreadsheet

Review Source

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