# Page 5 | EZO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 5 - Is EZO the right Asset Tracking solution for you? Explore 1543 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124047/EZOfficeInventory/reviews

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EZO

4.6 (1543)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 21st, 2026

# Page 5 - Reviews of EZO

## Showing most helpful reviews

Showing 101-125 of 1543 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

HK

Heather K.  
CIO  
Hospital & Health Care  
Used the software for: 6-12 months

### "Covers all the bases"

December 3, 2020

5.0

Purchasing was quick and easy. Upgrading is quick and easy.

Pros

EZOfficeInventory has finally given us a multi-level way to track all fo the aspects of asset management. The features are fully customizable which has been a game changer for us. We are able to quickly identify all equipment, which while in the middle of pandemic, we have equipment in many different places so people can efficiently work from home. We can find anything at any time. I can't say enough good things about this platform - I wish I had found it sooner!

Cons

There is nothing I can say I don't like about this software. I have used it thoroughly the last 6 months and I'm yet to find anything that I wish was different.

Review Source

VR

Verified Reviewer  
Problem Setter  
Information Technology and Services  
Used the software for: 6-12 months

### "Asset Management Tool"

November 3, 2023

4.0

Overall experience is quite good because the way of managing and tracking the assets is quite easy and convinient

Pros

I like the feature of asset management and tracking inventories with quite friendly user interface

Cons

The import process is a bit slow and you have to request one task at a time due to absence of the cart feature

Review Source

VV

Vishnu V.  
Strategy  
Automotive  
Used the software for: 1-2 years

### "EZOfficeInventory has been very useful"

July 5, 2022

4.0

Overall, it has been a very useful tool to keep track of our POs and items in the lab

Pros

The product is easy to set up and is easy to be trained on. I also like the layout and the features included in the package

Cons

I do not like that the custom alerts do not work properly. Also when receiving items, I'm unable to cross verify with AIN. There are some rough edges to the product that needs to be sorted out

Alternatives considered

[FlowTrack](https://www.capterra.com/p/213200/FlowTrack/)

Reason for choosing EZO

Price and features

Review Source

Response from EZO

September 15, 2022

Hi! We are sorry you are experiencing issues with EZO. Could you email us at support@ezofficeinventory.com with more details? Someone from our customer success team would love to troubleshoot this for you.

MC

Massimo C.  
Intern  
Marketing and Advertising  
Used the software for: 2+ years

### "Intern learned it with no issues!"

August 3, 2022

5.0

It has been great. For someone who didn't know it existed at first, who now uses it daily, I believe that I will be using it one day when I run my own business.

Pros

I like how easy it is to move assets around from being checked in to the company to checked out to our employees. I am an intern at my company and did a lot of work on EZOffice to help organize who was in possession of what, and found it very easy to use EZOffice.

Cons

I think they should add a feature where we could check out software subscriptions! We create lots of content and use lots of high end software as a result. It would be cool to organize who is using which ones in EZOffice.

Review Source

GA

Georgia A.  
Student  
Media Production  
Used the software for: 6-12 months

### "Ez office review "

November 4, 2020

3.0

I for the most part enjoy it and it is definitely a useful tool, not always the most efficient but definitely worth having

Pros

I like that it is an easy way to book out equipment and see what is available to me. It definitely makes my life easier and quicker and it allows me to do it at any time which is good. Also the email/response system is great and easy to help you keep track of what you have requested

Cons

The fact that you have to request one thing at a time (there is no ‘cart’ function) is frustrating because it means I have to open about 20 tabs/browser windows to request everything I need. Also we have 4 of everything thing in our inventory so it would be nice if there was a way of marking that some one had requested “kit 1” before the administrator Has had a chance to, so the other 4 People don’t request “kit 1”. When we all request the same kit (because we don’t know who else has) the administrator has to go and deny our request and then reassign a new kit to us so it would be good to cut out that whole process

Review Source

Response from EZO

December 3, 2020

Hey Georgia. We are glad you came up to us with this issue. We actually do have Cart functionality. You first need to go to settings and activate the cart. You can add multiple items from different item categories and check them out through cart or even reserve cart for a future use as well. Secondly, you can even create bundles of frequently checked out items so that everytime you don't have to select those items and bundles can be added to cart as a whole. We would like to give you a walk through of the relevant modules to make sure you are making the optimum use of our features. Please do send us an email of your preferred meeting time slot at support@ezofficeinventory.com and our support team will schedule a call with you.

JN

John N.  
Warehouse Coordinator  
Government Administration  
Used the software for: 1-2 years

### "EZO Review"

December 6, 2023

5.0

Pros

easy to use to keep track of everything. Can set up multiple users so people can manage their own product without constantly contacting the warehouse

Cons

Sometimes you just can't get everything filtered down in a search and have to edit a spreadsheet

Review Source

JT

Jacob T.  
Electronics Specialist  
Environmental Services  
Used the software for: 2+ years

### "Robust and simple for retail and ticketing, not so simple navigation."

July 1, 2020

4.0

I prefer EZoffice to other inventory tracking applications I've used in the past for its ease of use on the web and mobile, but the user interface needs some work.

Pros

I like how every service and item can be linked with timeline of events and actions.

Cons

Rearranging the preferred information can be tedious. I am not aware of certain features unless I specifically search them out.

Alternatives considered

[ScreenConnect](https://www.capterra.com/p/147830/ScreenConnect/)[Dayforce HCM](https://www.capterra.com/p/205376/Dayforce-HCM/)[Spiceworks Cloud Help Desk](https://www.capterra.com/p/102709/Spiceworks-IT-Help-Desk/)[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)

Reason for choosing EZO

The support seems to sincerely want to tailor each users experience to their preference. They implement features based on feedback, and are affordable for the services offered.

Review Source

Response from EZO

July 21, 2020

Hi Jacob, Thanks for reaching out to us. What kind of information are you looking to rearrange? It would help us better if you let us know your use case and we can help you out accordingly. We also have the search bar on the top of the page and you can use it for quick search. Further more with every module we have a help section to facilitate our clients in a better way. Feel free to email us at support@ezofficeinventory.com and we will be happy to assist you.

TT

Tevin T.  
Technical Producer  
Motion Pictures and Film  
Used the software for: 1-2 years

### "IT- Studio Operations Team"

October 26, 2021

3.0

Pros

I like that I can make carts for productions that are in play or in the foreseeable future.

Cons

The restrictions that come along with your administrative level on the platform. On my team I have the most access to adding, editing, and managing equipment. However I do not have access to make PDF printouts of the carts that I currently have checked out. I also dislike the fact that you cannot add items to a cart that's already checked out. This makes maintiaing and altering active orders difficult.

Review Source

Response from EZO

December 1, 2021

Thank you for your feedback. We are sorry to hear that you are experiencing some issues with EZOfficeInventory. Please feel free to reach out to us at support@ezofficeinventory.com in case you need help or need one of our consultants to give you a demonstration. Our customer success team would be glad to address your queries.

MK

Michael K.  
Senior Field Service Representative  
Electrical/Electronic Manufacturing  
Used the software for: 6-12 months

### "A convenient and easy to use inventory/asset tracking tool."

February 1, 2023

5.0

Pros

There are many features of this software that are paramount. From the easy-to-use mobile app, creating custom labels for assets, keeping track of maintenance on assets.... there are so many easy to use, feature rich features included in EZOfficeInventory.

Cons

There are no real cons of this software that I have uncovered.

Review Source

HV

Houa V.  
IT Assistant  
Education Management  
Used the software for: 1-2 years

### "EZ-Office Inventory"

February 7, 2024

4.0

Pros

EZOffice is simple and self-explanatory once you get the hang of using it daily. It is more simple than it looks.

Cons

The thing I like least about EZOffice is that there are too many terms that mean almost the same thing which confuses me sometimes.

Review Source

Response from EZO

April 8, 2024

Thank you, for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well!

BE

Brady E.  
Technical Support Agent  
Education Management  
Used the software for: 1-2 years

### "Truly Easy Asset Management!"

February 21, 2024

5.0

Pros

EZOfficeInventory has been great at tracking all of our IT inventory. We use its search function to track assets and their owners for both record keeping and solving IT problems.

Cons

Least favorite has been customizing fields, as some are mandatory and not always suited to the asset we are tracking.

Review Source

Response from EZO

April 8, 2024

Thank you, for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. Please contact us at support@ezofficeinventory.com to discuss customizing fields further. We're here to address your concerns promptly

SV

Steve V.  
HR / Facilites Manager  
Sporting Goods  
Used the software for: 2+ years

### "Flexible Tool for more that just inventory"

January 29, 2020

4.0

So I'm not the main user of this tool. Our Operations team uses it for inventory but my tie in is getting new employees up to speed to use it, and also we've found it can be a useful means of tracking employee access to tools and equipment in one interface so we aren't spread across so many places in our otherwise immature tool environment.

Pros

I enjoy that it is flexible, but lightweight. Some inventory systems seem steeped in some old IBM style clunkiness but this tool matches cloud-style service culture and seems to flex where needed.

Cons

As someone that uses this tool for a few limited purposes, I have yet to really master effective reporting. I feel I either need to educate myself further or the steps to run the limited reports that I want are not as clear as they could be (compared to other EZO features)

Review Source

Response from EZO

February 3, 2020

Hi Steve, We hope you're doing well! Thank you for taking out time to review our product. We're happy to see that you found our asset tracking software flexible and useful to track employee access to tools and equipment. If you need any help with understanding the functionality and reporting features, contact us at support@ezofficeinventory.com and we can schedule a demo to help you out.

CG

Charles G.  
Hardware specialist  
Accounting  
Used the software for: 6-12 months

### "Good product with LOTS of possibities"

February 11, 2021

5.0

Pros

I like the organization of asset groups, locations, and the checkout features. These are crucial elements to my business and they work well.

Cons

Asset Stock transfers from one location to another is impossible to manage as is. Also, alerting would be much better if I, as administrator, could change and manage alerts for other (non-admin) users.

Review Source

Response from EZO

February 25, 2021

Hi Charles, thank you for your feedback. We are glad that you love our product and some of the features it offers. We would love to have a more detailed feedback call with you as it will help us improve the product and make it even better. Feel free to reach out to us anytime at support@ezofficeinventory.com

Jessica B.  
Lead Instructor & Senior Network Administrator  
Education Management  
Used the software for: Less than 6 months

### "EZOffice Inventory System"

June 13, 2019

5.0

We are beginning to solve many issues with EZOffice Inventory. The main solution is getting a hold of an inventory system that is growing daily. It allows us to track calibration paper work with each asset giving us alerts when one is due or is being returned from a vendor. This has helped not only our equipment department, but also our purchasing department.

Pros

This cloud based inventory system was implemented only 30 days ago and has already helped out our inventory department tremendously. It allows us to use QR Codes and bar codes seamlessly along with RF-ID tags linked back to each individual asset and/or member. Along with the ability to add in custom fields for inter company asset tracking, GPS tracking, custom system alert emails, and much more. Implementing EZOffice Inventory company wide was a breeze and end-user training was very simple! Cloud based so access is a breeze from anywhere as long as there is an internet connection. There is also an iPhone and Android app available with a build-it scanner for QR/BAR codes!!

Cons

The only CON, which can also be a PRO, is the fact the software is cloud based. Since it is cloud based, you will need an internet connection to use the software. Also, since it is cloud based, as long as you have an internet connection, you can fully utilize this software from any where.

Review Source

Response from EZO

June 17, 2019

Hi Jessica, Thank you for such as detailed feedback.

TM

Tarae M.  
IT  
Information Technology and Services  
Used the software for: 2+ years

### "EZ Office Inventory "

September 21, 2022

5.0

EZ Inventory has really allowed us to organize all of our assets in the easiest way. Keeping up with what assets that all of the employees have is a plus. Again, it's so easy to move around & navigate.

Pros

It's easy to navigate & move around. It allows me to easily view all of the employees equipment & assets that the company has.

Cons

No Cons at this time, everything is perfect!

Reason for choosing EZO

EZ Inventory was the only program we chose to use because of how easy it is to keep up with everything.

Review Source

GJ

George J.  
Special Projects Manager  
Telecommunications  
Used the software for: 6-12 months

### "Good for your first inventory system and money!"

September 9, 2020

5.0

The implementation phase was a complete disaster. I was never offered the option to have EZ do the implementation and planning. The phrase: The system is smart and will teach you was used quite often. While the system in somewhat intuitive the initial set up should be done by EZ to show a brand new user its capabilities. Once I got in touch with \[SENSITIVE CONTENT HIDDEN\], everything improved. My first support person was from Asia, making her available hours very inconvenient and have to wait 24+ hrs for a response. We are still working on getting a few glitches out and customizing how we want to system to work for us.

Pros

Easiness of use, unlimited users for lower cost than other softwares.

Cons

Some of the functionalities are limited or have to be built. Not being able to customize based on needs.

Alternatives considered

[QR Inventory](https://www.capterra.com/p/132308/QR-Inventory/)[QuickBooks Enterprise](https://www.capterra.com/p/174984/QuickBooks-Enterprise/)[Flowtrac](https://www.capterra.com/p/150328/Flowtrac/)

Reason for choosing EZO

It seemed pretty easy to use during the presentation and the low entry cost into a inventory software that we currently didnt have.

Review Source

David H.  
Software Engineer  
Semiconductors  
Used the software for: 1-2 years

### "Effective inventory tracking "

July 19, 2022

5.0

Pros

It is very easy to use and web based. It provides custom fields and is flexible to add products. This platform allows you to effectively track, manage and automate warehouse operations. It allows to obtain a wide visibility of the logistics processes. It offers seamless integration with third party platforms using its own API. It adapts very well to the requirements and needs of our company.

Cons

Its user interface can be improved, sometimes it makes our onboarding process for new users more complex.

Review Source

PP

Paul P.  
IT Intern  
Automotive  
Used the software for: 1-2 years

### "An easy and efficient way to track your inventory"

August 24, 2022

5.0

Pros

I liked the simplicity of this product to track our assets. I have seen other inventory management systems that were horrible to use with all their features and functionalities. EZOffice is providing those same functionalities and features but in a much simpler way.

Cons

A auto generated asset tag would help a lot

Review Source

ZL

Zander L.  
Senior Data Analyst  
Hospital & Health Care  
Used the software for: 6-12 months

### "Great product and easy to use"

September 1, 2020

4.0

EZOfficeInventory has been helpful to us because it allows us to easily track the various technology devices that we issue to clinical reasearh study participants for the studies that we conduct. We also use it to track devices being issued to staff members as well. We were having a major issue with participants and staff members forgetting to return devices, or Research Coordinators taking devices to issue to new participants and not tracking them effectively. Now we simply have them check the devices out in EZOfficeInventory and it fixes that issue. In addition, the software makes it easier for us to figure out what we need to purchase.

Pros

The first thing that I noticed was that the software was incredibly easy to use. I had an hour long training with our IT team and after that I was already up and running and was able to perform the tasks that I needed. In addition, each time I have to use the software for something different than my normal workflow, the ease of use makes it easy for me to figure out how to perform that new task.

Cons

It would be nice if there was an API. It would make it easier to automate some of the tasks that we have to perform frequently. The functionality options for the interface are sometimes rigid in that they only offer a fixed set of actions. In addition, a fully functional API would help users integrate the software into their internal automated processes more easily. For example, it would be nice if we could make a series of API calls to register new devices or upload a spreadsheet in a specific format that contained the information needed to register devices (or perform some other task) and have the software read from the spreadsheet.

Review Source

Response from EZO

September 24, 2020

Hello, Zander. We highly appreciate this valuable feedback from your side. We are constantly in the process of improving our system in accordance with clients requirement and we are gathering feedback on APIs to make them more diverse and flexible. However, feel free to visit this page of our Open APIs www.ezofficeinventory.com/developers.

VR

Verified Reviewer  
SEO Intern  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Makes work easier, less stressful, and more enjoyable"

June 28, 2023

4.0

My overall experience with EZOfficeInventory has been positive. The software is user-friendly, efficient, and has greatly improved my asset management process. It has been a reliable tool that has saved me time and provided valuable insights for better inventory control.

Pros

I love EzOfficeInventory because it simplifies my asset management, streamlines workflows, and saves me time and effort.

Cons

One aspect I disliked about EZOfficeInventory was its limited customization options for certain features.

Review Source

EB

Eddie B.  
IT Support  
Entertainment  
Used the software for: 2+ years

### "EZ Office Inventory Review"

March 19, 2020

3.0

I have been using EZ for the past 4yrs and it has done what we have needed it for.

Pros

The cost for the functionality that it offers I would say is well worth it. It does the job for what our IT Dept uses it for.

Cons

I just wished the portal was a bit more visually appealing. We currently have our company logo on top but would be nice to customize the whole page.

Review Source

Response from EZO

July 17, 2020

Hey Eddie, Thank you for expressing your view to us. We give our clients the flexibility to add their company name, logo and have their own subdomain. As far as the main Dashboard screen is concerned, make sure you customize and set your own KPIs as per your requirements. Traditionally, our focus has been more on giving our customers a feature rich system but this year, especially with the launch of our new UI, we are focusing more on the aesthetic appeal and customization involved in the system. This includes internationalization, which will give our customers the flexibility they need in terms of renaming fields and an over-all update of our mobile app. We're very eager on collecting feedback on our UI so please do reach out to us at support@ezofficeinventory.com and we will be happy to pass it on to our product team for consideration.

AT

Alayna T.  
Laboratory Manager  
Medical Devices  
Used the software for: 6-12 months

### "EZ office ups and downs"

April 16, 2024

4.0

As I said, I wish I had more freedom to edit and assign my inventory a little more personal to our business. It is frustrating I have to keep certain aspects when I don't use or need them. But overall, EZoffice has been nice for our company! and it has kept our inventory much more clean and organized! I would recommend this to other businesses.

Pros

It is very convenient for my staff and I use. Everybody is on the same page, and whatever data is input everyone can see!

Cons

It doesn't quite let you edit your inventory as much as id like. I would like full control and creative freedom to make my assists how I want and need, and it just doesn't seem to do that.

Reason for choosing EZO

It was the most efficient and easy platform for all of the employees to use,

Review Source

SS

Sanya S.  
Manager, Test Systems Development Asia  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "EZOfficeInventory - fits our usage needs and flexible for user customization"

July 22, 2020

4.0

Our department was looking for cloud-based asset management to manage thousands of tools with hundreds of users worldwide. The cloud-based asset management helps us track each asset usage and its status. We also share our assets between sites in different countries. The EZOIofficeInventory has all features with flexibility for us to customize the features to support our needs.

Pros

• Single Sign on capability: Compatible with company IT security • Bar-code Scanner: Check-out and check-in an asset or multiple assets at ease • Various of user customization fields and filters

Cons

• Asset search and filter feature has some limitation. But their support team are listening to our requests and working on these features improvement • Some reports are not generated properly • There are a lot of features that need to spend time learning them

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[GoCodes](https://www.capterra.com/p/130048/GoCodes-Asset-Management/)

Reason for choosing EZO

Features and flexibility.

Review Source

CL

Christian L.  
IT Coordinator  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Great!"

May 24, 2023

5.0

Amazing

Pros

Ease of Use, and the barcode feature makes it even easier

Cons

No bad, everything about it works and can be used.

Review Source

Peter B.  
COO  
Construction  
Used the software for: Less than 6 months

### "Great customer service and good value for money"

September 8, 2023

4.0

Good value for money. Quick and nice customer service. They respond within the same day and are very solution minded.

Pros

It is relatively easy to get started setting up assets etc. in the system. As with most (all?) platforms it takes a while before your are 100% comfortable how to handle the different situations in the system. We use the QR scanner app which works flawlessly.

Cons

It is OK intuitive to use - but not perfect. The UI is not a big issue - but it can be improved.

Alternatives considered

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)[Sortly](https://www.capterra.com/p/169199/Sortly-Pro/)[RUX Rentals](https://www.capterra.com/p/218419/ODT-Rentals/)[Booqable](https://www.capterra.com/p/138689/Booqable/)[Rentman](https://www.capterra.com/p/144616/Rentman/)

Reason for choosing EZO

Various reviews. Ease of implementation. Cost. Guidelines on webpage.

Review Source

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