# Page 8 | EZO Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 8 - Is EZO the right Asset Tracking solution for you? Explore 1543 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124047/EZOfficeInventory/reviews

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EZO

4.6 (1543)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 21st, 2026

# Page 8 - Reviews of EZO

## Showing most helpful reviews

Showing 176-200 of 1543 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JA

Jonathan A.  
Field Service Engineer  
Electrical/Electronic Manufacturing  
Used the software for: 2+ years

### "More info than I know"

January 26, 2022

4.0

Ok

Pros

Keeps track of assets and the people that uses them

Cons

I have to use it and it doesn’t send timely reminders

Review Source

Response from EZO

February 21, 2022

Thank you for your feedback. Have you subscribed to alerts on the software? You can do so by going to More > Alerts and select the alerts you would like to have sent to you. In case of further queries, please reach us at support@ezofficeinventory.com. Our customer success team would be glad to address your queries.

Dennis M.  
Technical Support Analyst  
  
Used the software for: 1-2 years

### "the experience is amazing, easy to install and use asset management application "

May 15, 2018

4.0

I was able to minimise theft of organisation resources and products Helped a lot in our internal audit formed a tool of evaluation in our strategy and revenue earned

Pros

Its functionality and ability to deliver accurate results in real time. The organisation is able to minimise and seal loopholes exploited in theft of organisation assets and products

Cons

It requires quite a considerable amount of time to understand it and learn how to use it efficiently It also requires hiring of a technician to run it and offer support before the organisation fully adopts and embraces it

Review Source

VR

Verified Reviewer  
Research Information Technology Solutions Department - HMS  
Higher Education  
Used the software for: Less than 6 months

### "EZOI is jus that... easy!"

October 9, 2018

5.0

1\. Its super easy to use 2. workflow is very intuitive. 3. Really easy to integrate SAML 4. Our sales contact was awesome to work with and made sure we have enough time to complete our research and testing.

Pros

We evaluated a number of different solutions and found EZOffice Inventory offered everything that we needed. Our sale contact was awesome, helping answer questions joining conference calls, and extending our PoC until we fully understood how to integrate into some existing applications.

Cons

The support team has been super flexible with us. I was worried about on-boarding to the app and support, but the EZOI team has gone above and beyond supporting us outside of their standard support offering. The only drawback we had was around how price packages are structured. We would have liked to of seen a few more lower cost packages that offered a higher amount of user account. For this project we were less concerned about number of assets and more concerned about number of users. It is important to note that our use case is probably not typical.

Review Source

Response from EZO

October 11, 2018

Thank you for your awesome feedback.

SS

Santiago S.  
ingenieria sistemas  
Computer Hardware  
Used the software for: Less than 6 months

### "You can do better inventory with EZOfficeinventory"

September 21, 2023

4.0

Buena,cumple lo que promete y te ayuda a hacer todo eso y mas lo cual es una enorme ayuda para cualquier empresa.

Pros

La capacidad de procesar y manejar artículos del inventario de nuestra empresa es simplemente increible,ya que se puede hacer con varios artículos simultáneamente por lo que acelera el proceso de realización de inventario de manera exponencial, eso sumado a el ahorro de gastos que ofrece hace de esta aplicación una elección solida para hacer inventario.

Cons

Podria ser un poco mas intuitivo en cuanto a su interfaz ya que pasa que con algunos usuarios que no tienen tanto conocimiento tecnico,les sea dificil adaptarse al software.

Review Source

NH

Nathan H.  
EdTech/STS Agent  
Human Resources  
Used the software for: Less than 6 months

### "Great for asset tracking and item inventory tracking"

January 4, 2023

5.0

The ability to easily check out and track our devices to students is excellent!

Pros

Asset tracking, barcode scanner, inventory control

Cons

Integration was not difficult for my business, easy to use, no complaints

Review Source

MW

Michael W.  
Technology and Facilities Manager  
Financial Services  
Used the software for: 2+ years

### "EZOfficeInventory is Truly Easy and a Great Product"

September 12, 2019

4.0

This software has made the nightmare of who-has-what into a manageable task. We use it to track user equipment. We don't have a large inventory moving in and out since our product is services, not goods. We haze approximately 100 users and their hard drives, computers and phones are all tied to them for compliance and tracking reasons. EZOfficeInventory makes the task of managing the inventory and staff extremely simple.

Pros

Ease of setup and use. Pair this with a barcode reader and it sings. It's super easy to customize for our needs. the software is web-based for updates are instant and it can be used from a Smartphone or any PC.

Cons

This is is a small pick - I think the interface might be a bit more sleek and attractive. Perhaps the simplicity is needed to maintain speedy loading and access to the database. If that's the case, keep the looks and the speed.

Review Source

MD

Massimo D.  
OWNER/FUNDER/CEO/MANAGER  
Wholesale  
Used the software for: 1-2 years

### "MSMU FILM EQUIPMENT"

May 4, 2021

5.0

POSITIVE, PRACTICAL, EFFCIENT,

Pros

THE ALERTS OF THE DUE DATES, SO THAT YOU DO NOT MISS ANY IMPORTANT DEADLINES.

Cons

TOO MANY ALERTS WITHIN THE SAME TIME PERIOD OF TINME, ONE OR TWO ARE ENOUGH, THEN A PERSON TO PERSON CONTACT NEED TO HAPPEN TO PREVENT ANY HEALTH COMPLICATIONS.

Reason for choosing EZO

COMBINES BUSINESS AND ACADEMICS TOGETHER LIKRE NO OTHER COMPANY WAS EVER ABLE TO REPLICATE THE SAME QUALITY

Review Source

Response from EZO

June 4, 2021

Hi! Thank you so much for the review. There is an option for members to turn Alerts off. You can also customize the alerts that you want to receive by going to More > Alerts > My Alerts. Please feel free to reach out to us at support@ezofficeinventory.com and someone from our support team will look into your concerns about the alerts.

JD

Joey D.  
IT  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great for everyday IT Asset Management"

February 1, 2023

5.0

Pros

EZOfficeInventory work great with OKTA integration and the ability to checkout devices, add, and edit is very fast. Efficiency is key and EZoffice makes the asset management part of IT better.

Cons

None that I can think of at the moment.

Review Source

GY

Gloria Y.  
Multicultural Student Programs Coordinator  
Higher Education  
Used the software for: I used a free trial

### "EZOffice Average Performance"

May 1, 2024

4.0

Pros

I have used EZOfficeInventory twice now to pick up AIT equipment. It has been fine, but it has been a little tedious on AIT's end, I think, more than on my own.

Cons

The biggest con of EZOfficeInventory is that both times I have made a request with it, I did not receive all of the items in my equipment request order. For the first event, the date was entered in wrong, but I had no way to double check it on my end. In addition, it took almost 30 minutes for me to get all of the equipment that I had reserved, excluding the 2 items I actually really needed. For the second event the following day, AIT helped me with a last minute reservation and said that they would add the 2 items from the previous day (a mic stand and mic kit). However, when the student went to pick the items up, the mic stand and kit were still missing. I'm not sure if this is an EZOfficeInventory flaw or perhaps just understandable human error, but it has been a little frustrating.

Review Source

Response from EZO

May 28, 2024

Hello Gloria, We appreciate your feedback and apologize for the inconvenience you've experienced. Rest assured, we'll also reach out to you directly to address your concerns. If you require further assistance in the meantime, please don't hesitate to email us at support@ezofficeinventory.com. They're dedicated to resolving any issues you encounter. Thank you for bringing this to our attention, and we look forward to assisting you further."

VH

Victor H.  
Carpentry Division Manager  
Construction  
Used the software for: 1-2 years

### "Great and easy system to use!"

September 28, 2022

5.0

Great tool to help track expensive equipment across out staff and work force.

Pros

App features and labeling inventory. Great way to track who has what and apply due dates for return.

Cons

Hard to say, as we haven't had any issues with the software or system since we started using it.

Review Source

AL

Anh L.  
IT Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A very helpful quality system!"

August 6, 2019

5.0

I love this cloud platform for doing inventory!

Pros

Very easy to manage as an admin and very easy to train users. You can access the database from your phone or tablet. You can scan for inventory from you cell or tablet. You can custom design your own inventory labels. You can easily import and clone inventory items. Simple and clean interface for intuitive learning and working.

Cons

I can't think of any right now. However, in the future, I'd like for the ability to auto un-assign items when we need to archive/ delete a user. Right now, you have to un-assign the items yourself first, then you can archive/ delete a user. But, if you just try to delete a user, you don't get any error message. The transaction just won't go through.

Reason for choosing EZO

Cloud platform, easy to use!

Review Source

VR

Verified Reviewer  
President  
  
Used the software for: 2+ years

### "Excellent software for tracking inventory. Very versatile."

February 7, 2018

4.0

Pros

Simple to use and implement. Very reliable, easy to access from a computer or your phone. It is cloud-based.

Cons

Can be slow at times especially when using on a smartphone. We really do not have any other cons to report.

Review Source

Response from EZO

March 5, 2018

We appreciate you taking the time to review EZOfficeInventory. Your feedback regarding the app has been shared with the product team. If you have any further suggestions, feel free to reach out. Thanks!

MB

Maciej B.  
Software Test Engineer  
Computer Games  
Used the software for: 6-12 months

### "EZO in my company"

September 19, 2023

5.0

Pros

User friendly interface allows us to easily navigate across various assets. It makes all the difference (:

Cons

Exporting \*.csv files cause problems, since MS Excel does not read properly. There might be a way to view those files clearly, if so please let me know

Review Source

KR

Krystia R.  
Prop Master  
Motion Pictures and Film  
Used the software for: 6-12 months

### "Game Changer"

April 26, 2023

5.0

Very positive experience overall. I would definitely recommend it.

Pros

I like the fact that it's relatively simple to use and allows my team to operate on a transparent level, as we can all see the changes made by others.

Cons

The interface took a bit of getting used to.

Review Source

MC

Mario C.  
Information Security Analyst  
Banking  
Used the software for: Less than 6 months

### "Awesome Product"

April 19, 2023

5.0

Pros

The integration with our directory system and then tying into Okta makes life easy.

Cons

I think documentation needs to be updated when integrating with services, like Okta.

Review Source

Stephen Olawale J.  
ARCHITECT  
Construction  
Used the software for: 6-12 months

### "WORKS MORE THAN EXPECTED"

July 29, 2019

4.0

Pros

it has a free version that works really great, i can customize fields,update asset records, sorting of items/asset is very easy, the privilege to search for items using a QR Code, makes searching fast and easy, the online platform has being help for asset market inventory for possible replacement and the customer relation response works fast and effective

Cons

the user interface needs to be simplified and made more easy to read and search items, sometimes its slows down,or might be difficult to use the back button after searching, but nevertheless the software have being helpful to my firm, our asset tracking has being has been faster and easy than it use to be.

Review Source

Thomas B.  
TIer III Support Analyst  
  
Used the software for: 2+ years

### "Used to inventory testing devices "

April 9, 2018

4.0

Pros

The custom fields are easy to set up and if you need help navigating the site EZ Office support is there for you. They are prompt, polite and helpful.

Cons

The company is not very good at implementing improvement suggestions into the website. Also, you are not able to delete users that have left the company. You only get the option to disable the account.

Review Source

VR

Verified Reviewer  
Scientist I - Research Support Scientist  
Defense & Space  
Used the software for: 2+ years

### "EZ and Awesome"

January 8, 2019

5.0

Pros

EZ office is extremely easy to use. The best part though is how you can tailor fields to the needs of your company. Additionally, the customer support is quick at responding and wonderful to work with.

Cons

I have used EZ Office for almost three years now and there isn't anything I don't like about it!

Review Source

Response from EZO

January 11, 2019

Hi, We appreciate you taking the time to review EZOfficeInventory.

TT

Thien T.  
Test Engineer  
Consumer Goods  
Used the software for: 6-12 months

### "Great Software"

January 3, 2024

5.0

Pros

the site is very Easy to navigate and easy to learn.

Cons

none

Review Source

Response from EZO

January 15, 2024

Thank you, Thien for sharing your review! We are thrilled to hear you are having such a positive experience with us. It makes us really happy to hear how easy and user friendly the platform is for you. We appreciate your partnership and look forward to keep providing you top notch service in the future as well!

VR

Verified Reviewer  
Staff Test Engineer  
Medical Devices  
Used the software for: 2+ years

### "EZOffice"

July 29, 2019

5.0

EZOffice has allowed us to maintain our library of hundreds of devices with relative ease. Along with a locked lab, we no longer have many devices that go "missing". Team has the mobile app installed and are forced to go through the checkout process before getting access. Eliminated much of the hassle of tracking down people.

Pros

Easy to import inventory into the system

Cons

Sometimes the way to edit custom fields is not intuitive

Review Source

Holly S.  
Senior Staff Specialist  
Higher Education  
Used the software for: Less than 6 months

### "EZOfficeInventory is really EZ!"

November 27, 2018

4.0

Really, this is great for basic inventory control. There is quite a variety of reports to run, was very easy to self-learn. I've only had to contact customer service a few times, and they are really awesome and responsive.

Pros

This software has a wide variety of inventory control features including barcoding, serial code tracking, and even has a webside APP, which is great for when we are offsite and for our remote locations. It is very easy to use, and in fact, with the free trial we were able to "try before we buy" .

Cons

There are no issues per say, though I will say that sometimes the appis a little loggy, but we do have a large inventory list to maintain, so not sure if that is the cause of it or not. It would be nice if when searching for the assets, it would bring up the closest spelling asset, sometimes I don't know how to spell a chemical correctly, but if it could autofill, that would help.

Review Source

Response from EZO

December 6, 2018

Hi Holly, Thank you so much for taking the time to review EZOfficeInventory. I've forwarded this to our product team and your account manager will reach out to you with details.

TB

Tyson B.  
Facilities Maintenance Supervisor  
Oil & Energy  
Used the software for: 1-2 years

### "Full package inventory program"

August 10, 2022

5.0

Overall it is a great product.

Pros

You can set up work orders, assets, and maintenance for any facility.

Cons

It can be a little hard to 'check out' inventory for a project. It is very intensive to set up.

Review Source

JR

Josue R.  
Ramp agent  
Airlines/Aviation  
Used the software for: 6-12 months

### "Very good product "

March 29, 2023

5.0

It easy to use when I have to put in lots of inventory

Pros

Very easy to use when ever you need it at work

Cons

If it didn't have so much tabs it would be really great

Reason for choosing EZO

it easy and straightforward

Review Source

TM

Trevor M.  
HSEQ Manager  
Environmental Services  
Used the software for: 6-12 months

### "EZ Office Daily Functionality "

May 12, 2020

5.0

In the time that we having being utilizing EZ office, it is a fantastic program that is user friendly and provides the essentials that we require on a daily basis.

Pros

I love the easy of use for staff member to sign assets, and inventory in and out in quick fashion. The notification of assets and inventory taken with reminders of low stock quantitates. I also love the reservation application, making it functional for divisions that utilize equipment across the board to track and coordinate assets for projects.

Cons

At this time there seriously is nothing that comes to mind that I dislike.

Reason for choosing EZO

EZ office presents a fantastic product and allowed our company to try the demo model longer than the trial period and worked with us to make sure product was a good fit for our company

Switched from

[Asset Panda](https://www.capterra.com/p/142562/Asset-Panda/)

Not a reliable and user friendly application for field staff

Review Source

JM

Joe M.  
Merchant Technology Specialist  
Banking  
Used the software for: 1-2 years

### "Best Office Inventory Software I've Seen"

November 14, 2019

5.0

Exceptional. From sales support at on-boarding, to billing, to retention. I have only had a positive experience with EZOfffice.

Pros

Easy to use, quick and easy setup, supports serialized and non-serialized inventory, and so much more.

Cons

I can not complain about any aspect of this software based on our use of it with our company.

Reason for choosing EZO

Customer Service, price differential, ease of use

Review Source

Response from EZO

December 3, 2019

Dear Joe, It's nice to hear from you, and we are glad that you have no complaints about our product, EZOfficeInventory. We want to express our gratitude by saying thank you. Feel free to reach out to us at support@ezofficeinventory.com if you have any concerns in the future.

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