# EZO Software 2026: Features, Integrations, Pros & Cons | Capterra

> Capterra's in-depth exploration of EZO Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of EZO Software pricing, features, integrations, and potential alternatives.

Source: https://www.capterra.com/p/124047/EZOfficeInventory

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# 

 EZO Software Review 2026: Features, Integrations, Pros & Cons

Last updated on August 20, 2025

Written byMolly Burke

Molly Burke

Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights o...

[See bio & all articles](https://www.capterra.com/resources/author/mburke/)

Edited byCaroline Rousseau

Caroline Rousseau

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers devel...

[See bio & all articles](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

Written by [Molly Burke](https://www.capterra.com/resources/author/mburke/)

Molly Burke is a senior analyst and writer for Capterra. She covers customer experience and marketing in the retail and restaurant industries, with a focus on how emerging technology is transforming the way everyday people shop. Her insights on generative AI, social media, and other tech trends have been featured in The New York Times, Vogue, BBC, CNBC, Forbes, and the Financial Times, among other publications.

Edited by [Caroline Rousseau](https://www.capterra.com/resources/author/caroline-rousseau/)

Content Editor

After three years of building surveys, analyzing data, and writing her own research, Caroline has been a senior content editor since 2022. Her previous experience as an analyst converged into a skill set that allows her to help her peers develop and produce compelling content about today’s business matters.

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[Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

EZO

EZO Overview:

### Key takeaways

Insights from verified Capterra reviews

EZO helps small businesses manage inventory and assets across multiple locations, with strong support for check-in/check-out workflows and real-time tracking. Reviewers highlight its ease of use and asset visibility, though some cite UI friction and reporting complexity. Recent updates like the quick item center and request portal improve lookup speed and maintenance visibility.

### Our verdict

EZO is a practical choice for small businesses that need structured asset tracking and inventory control across multiple locations. While its interface requires some acclimation, and reporting can be complex, its depth of features and recent updates make it a worthwhile investment for teams seeking operational clarity and accountability.

Overall rating

Based on 1,543 user reviews

Reviews sentiment

Positive

95%

Neutral

4%

Negative

1%

Pros & cons

Comprehensive inventory control features

Intuitive and accessible interface

Sluggish performance and delays

Occasional glitches and instability

Starting price

$40

Other, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## EZO alternatives

If EZO’s interface, feature set, or pricing structure doesn’t align with your business needs, explore other inventory management tools that offer different workflows, customization levels, or integration capabilities to better support your operational goals.

Highest Rated

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

99%

of reviewers

rated it above 4 stars

[4.2 (1,294)](https://www.capterra.com/p/135618/Odoo/reviews/)

Starting price

$31.10

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

83%

of reviewers

rated it above 4 stars

[4.2 (2,002)](https://www.capterra.com/p/135757/NetSuite/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

85%

of reviewers

rated it above 4 stars

[4.6 (1,363)](https://www.capterra.com/p/142562/Asset-Panda/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/124047/EZOfficeInventory/alternatives/)

## Who uses EZO?

Based on Capterra reviews from the past 3 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Comprehensive inventory control features

93% positive reviews out of 347

Most users report inventory management enables real-time tracking, organization, and efficient stock control for businesses.

Rafiq L

Project Manager, 51 - 200 employees.

"The fact that it allows me to monitor my inventory effectively"

Sluggish performance and delays

54% negative reviews out of 76

Some users say performance and speed issues cause slow loading, laggy navigation, and time-consuming processes.

Shannon N

IT Manager, 1,001 - 5,000 employees.

"We can only request the audit 25 lines at a time so that is time consuming."

Intuitive and accessible interface

95% positive reviews out of 296

Most reviewers indicate ease of use simplifies setup, daily tasks, and navigation for all experience levels.

Occasional glitches and instability

50% negative reviews out of 60

Some reviewers indicate bugs and issues include app crashes, inconsistent behavior, and minor system errors.

Flexible multi-location asset tracking

97% positive reviews out of 111

Most users comment asset tracking is customizable, efficient, and streamlines locating assets across locations and teams.

Dorothea A

Administrative Assistant, 11 - 50 employees.

"It makes asset and inventory tracking easier for me."

Cumbersome and limited search tools

48% negative reviews out of 58

Some users report search functionality is slow, lacks filtering options, and makes finding specific items challenging.

Nick B

Office Assitant, 2 - 10 employees.

"The items have images in the search bar but I can't see them in the search results unless I open up that asset."

## EZO's interface

Users describe EZO’s interface as generally easy to navigate once familiar, with a clean layout and helpful features like QR scanning and asset maps. However, some note that the UI can feel dated or cluttered, and that certain workflows, like search and reporting, require extra steps.

1+

Molly Burke

EZO’s interface is straightforward after initial setup; expect a short learning curve when navigating filters, customizing reports, or managing bulk actions across multiple pages.

Ease of Use

4.4 (1,535)

4.4

Based on 1,535 reviews

## Key features

View by:

These features have been rated as most important by users based on their reviews.

View by:

Get Advice

We can help you find the software with the features you need.

Molly Burke

EZO’s top-rated features work together to give your team control over inventory and assets, from tracking and auditing to transfers and reporting; they reduce manual effort, improve accountability, and support multi-location visibility with real-time updates.

Features

4.5 (1,533)

4.5

Based on 1,533 reviews

The EZO features below were rated the highest by verified reviewers. Our commentary is based on reviewer sentiment and collective feedback from reviews published in the past two years.

Fixed asset management

4.5 (40)

40 reviewers rated this feature

Supports tracking of high-value assets across multiple locations with historical records, location tagging, and audit readiness. Enables accountability for assigned items and simplifies recovery from separated employees.

Equipment tracking

4.3 (93)

93 reviewers rated this feature

Enables real-time visibility into equipment status, location, and usage history. Helps teams manage shared resources efficiently and reduce loss or misplacement. QR scanning and batch processing streamline check-in/check-out.

Asset tracking

4.2 (131)

131 reviewers rated this feature

Provides centralized control over asset assignments, movement, and condition. Reviewers highlight ease of audits, user accountability, and location-based tracking. Thumbnail previews and bulk actions need improvement.

Inventory management

4.2 (264)

264 reviewers rated this feature

Facilitates multi-location inventory oversight with automated stock alerts, QR code generation, and detailed reporting. Users value the ability to manage departmental inventory, though some find the interface less intuitive.

Inventory tracking

4.1 (107)

107 reviewers rated this feature

Offers real-time updates on inventory levels, check-in/check-out history, and user activity. Helps prevent stockouts and supports efficient resource allocation. Some reviewers mention search limitations and onboarding friction.

Check in/Check out

3.9 (55)

55 reviewers rated this feature

Streamlines item transfers with QR scanning, batch processing, and customizable loan periods. Maintains clear usage history and supports accountability. A few users report clunky workflows and initial setup challenges.

RFID scanning

0 reviewers rated this feature

Track assets using radio-frequency identification for faster check-in/check-out and location updates.

Bundles

0 reviewers rated this feature

Group related items into kits or packages to simplify tracking and deployment.

Purchase orders

0 reviewers rated this feature

Generate and manage purchase orders directly within the system to streamline procurement workflows.

Location audit

0 reviewers rated this feature

Verify asset presence and condition across multiple sites to maintain accountability.

Multi-tier approval

0 reviewers rated this feature

Set up layered approval processes for actions like asset requests or purchases, adding control and compliance.

Quick item center

0 reviewers rated this feature

Centralizes asset and inventory actions into a single dashboard, helping users locate, update, and manage items faster. (Released Q1 2025)

Request portal

0 reviewers rated this feature

Enables internal teams to submit item requests through a dedicated interface, streamlining approvals and reducing email back-and-forth. (Released Q1 2025)

Multi-currency purchase orders

0 reviewers rated this feature

Supports global procurement by allowing users to create purchase orders in different currencies, improving financial accuracy. (Released Q2 2025)

All key features (214)

Regulate who can view information within the system

0.00% of 1 reviewers that rated this feature as important or highly important

Define levels of authorization for access to specific files or systems

68.18% of 22 reviewers that rated this feature as important or highly important

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

0% of 0 reviewers...

Integrate with a third-party accounting system

40.00% of 5 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

33.33% of 3 reviewers that rated this feature as important or highly important

Track and document all activities across devices, networks, and other systems

77.78% of 9 reviewers that rated this feature as important or highly important

Generate one-off reports that meet information requirements

0% of 0 reviewers...

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

0% of 0 reviewers...

System alerts about the need to escalate an issue or request

45.95% of 74 reviewers that rated this feature as important or highly important

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

47.37% of 38 reviewers that rated this feature as important or highly important

Application programming interface that allows for integration with other systems/databases

42.86% of 7 reviewers that rated this feature as important or highly important

Manage the process of evaluating documents or requests submitted for approval

0% of 0 reviewers...

Route documents and other data through one or more stakeholders for review and approval

0% of 0 reviewers...

Manage adding fixed assets to proposed budgets

44.44% of 9 reviewers that rated this feature as important or highly important

Store images of assets

100.00% of 2 reviewers that rated this feature as important or highly important

Collection of all assets in the system

100.00% of 1 reviewers that rated this feature as important or highly important

Manage assets throughout their lifecycle to optimize profit

88.89% of 9 reviewers that rated this feature as important or highly important

Manage, prioritize and plan for capital expenses

0% of 0 reviewers...

Provides centralized control over asset assignments, movement, and condition. Reviewers highlight ease of audits, user accountability, and location-based tracking. Thumbnail previews and bulk actions need improvement.

131 reviewers rated this feature

Assign issues and tasks based on availability or required skills

0% of 0 reviewers...

Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws

60.00% of 10 reviewers that rated this feature as important or highly important

A record of all activities within the system, including user access, changes made, etc.

41.67% of 12 reviewers that rated this feature as important or highly important

Automatically create schedules based on business needs or employee availability and qualifications

100.00% of 1 reviewers that rated this feature as important or highly important

Monitor and analyze the availability of resources to help plan and streamline the service delivery to clients

0% of 0 reviewers...

Create backups and provide methods to recover deleted/lost data

50.00% of 2 reviewers that rated this feature as important or highly important

Create unique barcodes that tie to a specific product(s) in order to track inventory

100.00% of 1 reviewers that rated this feature as important or highly important

The ability to identify a barcode on or within an image or packaging

0% of 0 reviewers...

Print and scan barcode or labels

66.67% of 3 reviewers that rated this feature as important or highly important

Scan barcodes to ensure accurate pricing and label tracking

50.00% of 50 reviewers that rated this feature as important or highly important

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

54.17% of 24 reviewers that rated this feature as important or highly important

Enables the printing of multiple correspondence items at one time.

100.00% of 1 reviewers that rated this feature as important or highly important

Software's ability to perform similar action on multiple similar files simultaneously

0% of 0 reviewers...

Create, manage, and send invoices or bills to customers

31.58% of 76 reviewers that rated this feature as important or highly important

Track actual spending to ensure it's in line with the planned budget

21.95% of 41 reviewers that rated this feature as important or highly important

Create budgets based on historical data and future projections

50.00% of 2 reviewers that rated this feature as important or highly important

Group related items into kits or packages to simplify tracking and deployment.

0 reviewers rated this feature

Track and manage schedules and meetings via an integrated calendar

71.43% of 7 reviewers that rated this feature as important or highly important

Schedule the calibration of instrumentation and maintenance requirements

0% of 0 reviewers...

Monitor service demand and performance to plan for adequate resources that meet business needs

0.00% of 2 reviewers that rated this feature as important or highly important

Create and manage digital catalog of products/services with their details, specifications, and price

50.00% of 2 reviewers that rated this feature as important or highly important

Organize and group data or items based on various criteria

200.00% of 1 reviewers that rated this feature as important or highly important

AI-based platform which conducts a conversation via auditory or textual methods

0% of 0 reviewers...

Streamlines item transfers with QR scanning, batch processing, and customizable loan periods. Maintains clear usage history and supports accountability. A few users report clunky workflows and initial setup challenges.

55 reviewers rated this feature

Track the status of assets and whether they're checked in or out

63.64% of 55 reviewers that rated this feature as important or highly important

An itemized to do list that can be edited as tasks are completed

0% of 0 reviewers...

Provides a channel for team members to share media files, communicate, and work together

100.00% of 1 reviewers that rated this feature as important or highly important

Designed to serve commercial properties

0% of 0 reviewers...

Manage and track all internal and external communication conducted via calls, email, text, or chat

0% of 0 reviewers...

Track and manage adherence to policies for any service, product, process, or supplier

0.00% of 4 reviewers that rated this feature as important or highly important

Track and report regulatory data to either internal management or external stakeholders

33.33% of 18 reviewers that rated this feature as important or highly important

Software that specializes in managing events such as conferences, conventions and trade shows

0% of 0 reviewers...

Identify component attributes like servers, hardware, software, and manage relationships across all services

0.00% of 2 reviewers that rated this feature as important or highly important

Track, store, and access client contracts or licenses

28.95% of 38 reviewers that rated this feature as important or highly important

Specialized for general contractors/sub-contractors (those who conduct work on a contract basis)

23.08% of 13 reviewers that rated this feature as important or highly important

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

33.33% of 9 reviewers that rated this feature as important or highly important

A collection of customer information such as contact details, demographics, previous interactions, etc.

0.00% of 3 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

50.00% of 2 reviewers that rated this feature as important or highly important

Customize data fields to support various needs and use cases

68.75% of 16 reviewers that rated this feature as important or highly important

Customize contracts and forms to collect specific information

71.43% of 7 reviewers that rated this feature as important or highly important

Alter the layout and content of reports

100.00% of 1 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

75.00% of 4 reviewers that rated this feature as important or highly important

Create labels for products that contain required information such as colors, sizes, dates, etc.

0% of 0 reviewers...

Assembly of graphs and charts for visualizing and tracking statistics/metrics

40.00% of 5 reviewers that rated this feature as important or highly important

Creation and customization of dashboards

0% of 0 reviewers...

Import and export data to and from software applications

69.23% of 13 reviewers that rated this feature as important or highly important

Graphical representation of data

66.67% of 3 reviewers that rated this feature as important or highly important

Forecast customer demand using historical insights and simulations

0% of 0 reviewers...

Track and manage the decline in value of assets and plan for improvements

46.67% of 15 reviewers that rated this feature as important or highly important

Electronic signing method that validates the authenticity and integrity of a digital document

0% of 0 reviewers...

Manage sending personnel and resources to a site as needed

0% of 0 reviewers...

Plan when and how to dispose of outdated or decommissioned assets

60.00% of 5 reviewers that rated this feature as important or highly important

Store, manage, and track all electronic documents in a centralized location

52.44% of 82 reviewers that rated this feature as important or highly important

Store and organize documents in a centralized system

37.50% of 24 reviewers that rated this feature as important or highly important

Assemble applications and processes by dragging over and arranging pre-built components

0% of 0 reviewers...

Digitally sign online documents

0% of 0 reviewers...

Manage, store and organize emails within the system or via third-party apps

0% of 0 reviewers...

Manage procedures that ensure organizational equipment remains in working condition

0% of 0 reviewers...

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

0% of 0 reviewers...

Enables real-time visibility into equipment status, location, and usage history. Helps teams manage shared resources efficiently and reduce loss or misplacement. QR scanning and batch processing streamline check-in/check-out.

93 reviewers rated this feature

A chronological record of actions or occurrences within a network, software, or process

0.00% of 2 reviewers that rated this feature as important or highly important

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

100.00% of 2 reviewers that rated this feature as important or highly important

Monitor expiration dates for inventory items

0% of 0 reviewers...

Manage and track high-value assets including office equipment, furniture & more

0% of 0 reviewers...

Manage the maintenance of building facilities

0% of 0 reviewers...

Supports tracking of high-value assets across multiple locations with historical records, location tagging, and audit readiness. Enables accountability for assigned items and simplifies recovery from separated employees.

40 reviewers rated this feature

Primarily serving architecture, engineering, and construction industry professionals

0% of 0 reviewers...

Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork

0.00% of 1 reviewers that rated this feature as important or highly important

Intended for medical use such as diagnosis, treatment, and consultation

0% of 0 reviewers...

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

0% of 0 reviewers...

Designed for small businesses

0% of 0 reviewers...

Form predictions based on past and present data/trends

100.00% of 1 reviewers that rated this feature as important or highly important

Visualize locations on a map

0% of 0 reviewers...

System to support the positioning, navigation, and timing (PNT) measurements of an object or individual

0.00% of 3 reviewers that rated this feature as important or highly important

Managing service requests, incidents, IT issues & support with a ticketing system

0% of 0 reviewers...

Information, data and reports that are being tracked over time

100.00% of 1 reviewers that rated this feature as important or highly important

Support for uploading and retaining image files in the cemetery records database

0% of 0 reviewers...

Manage and track all disruptions and incidents

80.00% of 10 reviewers that rated this feature as important or highly important

Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site

33.33% of 12 reviewers that rated this feature as important or highly important

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

100.00% of 1 reviewers that rated this feature as important or highly important

Cross-checking financial records with physical inventory counts and records

52.38% of 21 reviewers that rated this feature as important or highly important

This characteristic helps you maintain optimal stock levels, track consumption, and streamline ordering. Reviewers indicate it’s easy to check in/out items, use barcodes, and monitor quantities. Some users report the design could be more intuitive, but most find it effective for managing inventory.

73.15% of 149 reviewers that rated this feature as important or highly important

Physical or digital tags that are affixed to items within an inventory system to identify and track individual items, products & assets

0% of 0 reviewers...

Facilitates multi-location inventory oversight with automated stock alerts, QR code generation, and detailed reporting. Users value the ability to manage departmental inventory, though some find the interface less intuitive.

264 reviewers rated this feature

Maintain and control the stock level of inventory

43.75% of 32 reviewers that rated this feature as important or highly important

Track stock count levels to manage product reordering

0% of 0 reviewers...

Offers real-time updates on inventory levels, check-in/check-out history, and user activity. Helps prevent stockouts and supports efficient resource allocation. Some reviewers mention search limitations and onboarding friction.

107 reviewers rated this feature

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

42.86% of 7 reviewers that rated this feature as important or highly important

Managing inventories and tracking changes to hardware and software configurations

56.52% of 23 reviewers that rated this feature as important or highly important

Monitor the movement of one or more IT assets throughout the organization

40.00% of 5 reviewers that rated this feature as important or highly important

Tracking KPIs over a certain period to assess helpdesk issues, ticket status & resolution, costs and revenue stats, assets usage & more

0.00% of 3 reviewers that rated this feature as important or highly important

Collect, organize, and track inventory/product data including item numbers, descriptions, etc.

47.37% of 19 reviewers that rated this feature as important or highly important

Manage and track all job information and associated tasks

0.00% of 3 reviewers that rated this feature as important or highly important

Track and visualize the status of an ongoing job and the time spent on tasks or projects

0% of 0 reviewers...

Software designed for kindergarten through 12th grade schools

0% of 0 reviewers...

Group and package individual but related items as one package set

20.00% of 5 reviewers that rated this feature as important or highly important

Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support

0% of 0 reviewers...

Create labels for products that contain required information such as colors, sizes, dates, etc.

0% of 0 reviewers...

Premade examples and templates for labels

66.67% of 3 reviewers that rated this feature as important or highly important

Manage the attendance, schedule, and payroll of the labor workforce

0% of 0 reviewers...

Manage license files and packages purchased in a centralized repository

100.00% of 1 reviewers that rated this feature as important or highly important

Track and organize the number of licenses available to the organization

0.00% of 1 reviewers that rated this feature as important or highly important

Maintains a history of customer licenses

100.00% of 1 reviewers that rated this feature as important or highly important

Verify asset presence and condition across multiple sites to maintain accountability.

0 reviewers rated this feature

Identify the physical location of an individual, asset, device, etc.

63.16% of 19 reviewers that rated this feature as important or highly important

Manage, maintain and track the performance of assets and equipment

63.64% of 11 reviewers that rated this feature as important or highly important

Schedule predetermined or ad hoc maintenance services and labor requests

25.00% of 12 reviewers that rated this feature as important or highly important

Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations

0% of 0 reviewers...

Process of planning, procuring and controlling material flows along with supplier evaluation and shipping

0% of 0 reviewers...

Access software remotely via mobile devices

58.54% of 82 reviewers that rated this feature as important or highly important

Observe and track the demand, usage, progress or quality of a system, product, or user

0% of 0 reviewers...

Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels

33.33% of 3 reviewers that rated this feature as important or highly important

Manage and handle various international currencies

16.67% of 12 reviewers that rated this feature as important or highly important

Supports global procurement by allowing users to create purchase orders in different currencies, improving financial accuracy. (Released Q2 2025)

0 reviewers rated this feature

Manage and support multiple locations

0% of 0 reviewers...

Set up layered approval processes for actions like asset requests or purchases, adding control and compliance.

0 reviewers rated this feature

Send / receive, process, and execute orders

0.00% of 1 reviewers that rated this feature as important or highly important

Track orders throughout the fulfillment process

100.00% of 1 reviewers that rated this feature as important or highly important

Automate order processes to improve operational efficiency in fulfillment, shipping, and more

0% of 0 reviewers...

License bundling

0% of 0 reviewers...

Track parts inventory levels and manage re-stocking

0% of 0 reviewers...

Install software updates and bug fixes remotely

0.00% of 1 reviewers that rated this feature as important or highly important

Predict future data based on historical data sets

0% of 0 reviewers...

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

52.94% of 17 reviewers that rated this feature as important or highly important

Arrange tasks based on the level of priority or urgency

0% of 0 reviewers...

Streamlining repetitive tasks and activities through automated and predefined workflows

0% of 0 reviewers...

Organize and manage all processes/procedures involved in purchasing goods and/or services

100.00% of 1 reviewers that rated this feature as important or highly important

It helps you clearly identify items using images, tags, and barcodes. Reviewers appreciate easy product recognition, accurate labeling, and the ability to distinguish similar items. Some users say the tagging and scanning capabilities are helpful, though a few mention wanting auto-generated tags.

60.98% of 82 reviewers that rated this feature as important or highly important

Label attached to a product to identify the product or its contents

0% of 0 reviewers...

Create, send, and track purchase orders and their statuses

28.00% of 50 reviewers that rated this feature as important or highly important

Generate and manage purchase orders directly within the system to streamline procurement workflows.

0 reviewers rated this feature

Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity

37.50% of 8 reviewers that rated this feature as important or highly important

Allows the printing and management of QR Codes

0% of 0 reviewers...

Matrix barcode that stores information

0% of 0 reviewers...

Centralizes asset and inventory actions into a single dashboard, helping users locate, update, and manage items faster. (Released Q1 2025)

0 reviewers rated this feature

Generate quotes or estimates for customers

13.33% of 15 reviewers that rated this feature as important or highly important

Receive data and information in real time

25.00% of 4 reviewers that rated this feature as important or highly important

Active monitoring of systems, applications, or networks

70.00% of 10 reviewers that rated this feature as important or highly important

Notifications that are delivered to users as soon as an event occurs

66.67% of 15 reviewers that rated this feature as important or highly important

Active reporting of data and metrics

100.00% of 1 reviewers that rated this feature as important or highly important

Manage all receiving processes within a warehouse

0% of 0 reviewers...

Schedule repeating appointments based on a duration of time

0% of 0 reviewers...

Timed notification for any upcoming task, deadline, appointment, or activity

0% of 0 reviewers...

Access work applications remotely, for when working away from the office and/or traveling

0.00% of 2 reviewers that rated this feature as important or highly important

Purchase and replenish product stock based on inventory levels and needs

41.67% of 12 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

75.00% of 4 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

42.86% of 77 reviewers that rated this feature as important or highly important

Enables internal teams to submit item requests through a dedicated interface, streamlining approvals and reducing email back-and-forth. (Released Q1 2025)

0 reviewers rated this feature

Review, approve and cancel requests for goods/services to be purchased

100.00% of 1 reviewers that rated this feature as important or highly important

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

33.33% of 6 reviewers that rated this feature as important or highly important

For residential properties

0% of 0 reviewers...

Assign available resources to various projects and tasks

0.00% of 1 reviewers that rated this feature as important or highly important

Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process

100.00% of 1 reviewers that rated this feature as important or highly important

Track and facilitate returns of products sold

100.00% of 1 reviewers that rated this feature as important or highly important

Track assets using radio-frequency identification for faster check-in/check-out and location updates.

0 reviewers rated this feature

Set & manage permission levels based on user roles and restrict access to only authorized individuals

0% of 0 reviewers...

Plan daily routes to optimize employee scheduling and provide directions

0% of 0 reviewers...

Reports specific to sales analysis for trends and strategies

0.00% of 2 reviewers that rated this feature as important or highly important

Set a time to generate routine reports automatically

0% of 0 reviewers...

Plan availability and assign specific time slots for tasks and resources

40.48% of 84 reviewers that rated this feature as important or highly important

Search and filter data across systems to locate required information by entering keywords or certain criteria

64.15% of 53 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

40.00% of 5 reviewers that rated this feature as important or highly important

Track and assign specific serial numbers to products

72.73% of 11 reviewers that rated this feature as important or highly important

Database containing accurate and up-to-date information on all operational services

0% of 0 reviewers...

Track work performed and resources used for past customers, sites, or assets

0% of 0 reviewers...

Set and monitor service level agreements to ensure timely response and resolution

0.00% of 2 reviewers that rated this feature as important or highly important

Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more

0% of 0 reviewers...

Generate or print labels that contain shipping information for packages

0% of 0 reviewers...

Manage and track orders being shipped to customers

100.00% of 1 reviewers that rated this feature as important or highly important

Allow users to access multiple services after entering their login credentials once

80.00% of 5 reviewers that rated this feature as important or highly important

A study of entities based on topological, geographic and geometric attributes.

0% of 0 reviewers...

Security protocol that ensures secure, encrypted communication over the internet, safeguarding sensitive data from unauthorized access

100.00% of 1 reviewers that rated this feature as important or highly important

Track the status over time for a request, process, asset, or transaction

50.00% of 12 reviewers that rated this feature as important or highly important

Manage the buying, selling, and holding of stocks

0% of 0 reviewers...

Manage all supplier data and operations

37.04% of 27 reviewers that rated this feature as important or highly important

Manage the planning and execution of supply chain activities

100.00% of 1 reviewers that rated this feature as important or highly important

Allow customers/users to submit support queries and service requests

53.85% of 13 reviewers that rated this feature as important or highly important

Attach digital tags to documents and assets for identification, search, or monitoring purposes

0% of 0 reviewers...

Create, manage and track all task activities and progression

33.33% of 3 reviewers that rated this feature as important or highly important

Track and manage the scheduling of tasks

0% of 0 reviewers...

Oversee technicians and track their assigned work orders

0% of 0 reviewers...

Create, save, and re-purpose templates for emails, forms, etc.

0% of 0 reviewers...

Set up connections to third-party platforms to improve business processes

41.67% of 24 reviewers that rated this feature as important or highly important

Track, manage, or resolve user requests and IT incidents/issues

42.86% of 14 reviewers that rated this feature as important or highly important

Manage license during trial period while allowing use of all features

0% of 0 reviewers...

Track and interpret metrics on the usage of company resources

0% of 0 reviewers...

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

58.82% of 17 reviewers that rated this feature as important or highly important

Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer

50.00% of 2 reviewers that rated this feature as important or highly important

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

50.00% of 4 reviewers that rated this feature as important or highly important

Manage and track operations and inventory within warehouses

0% of 0 reviewers...

Track the duration and expiration of warranty as well as any obligations under that warranty

0% of 0 reviewers...

Software that specializes in weddings, public and private parties

0% of 0 reviewers...

Create a new work order

80.00% of 5 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

41.18% of 51 reviewers that rated this feature as important or highly important

Create, design and manage workflows for repetitive tasks

100.00% of 5 reviewers that rated this feature as important or highly important

Get Advice

We can help you find the software with the features you need.

Molly Burke

EZO’s top-rated features work together to give your team control over inventory and assets, from tracking and auditing to transfers and reporting; they reduce manual effort, improve accountability, and support multi-location visibility with real-time updates.

Features

4.5 (1,533)

4.5

Based on 1,533 reviews

## Pricing

Value for money

4.6 (1166)

EZO’s Essential plan starts at $40 per month for up to 250 tracked items and basic asset tracking functionality. This is below the average SMB budget of $158 per user, per month for inventory management software. However, EZO pricing rises quickly as the number of tracked items increases, and growing businesses may find the entry-level plan limited.

Free Trial

[View pricing plan details](https://www.capterra.com/p/124047/EZOfficeInventory/pricing/)

Essential

$40.00

Other,Per Month

It includes:

-   Alerts
-   Asset Tracking
-   Reservations
-   History Tracking
-   Location Management
-   Inventory Management Module
-   Services & Maintenance
-   Vendor Management
-   Reports & Analytics
-   Employee Offboarding
-   Arbitration
-   Up to 250 items
-   Basic Reporting

Advanced

$55.00

Other,Per Month

It includes:

-   Advanced Reporting
-   Alerts
-   Asset Tracking
-   Basic Reporting
-   Carts
-   Custom Fields (All Modules)
-   Maintenance
-   Purchase Orders
-   Reservations
-   Scheduled Services

Premium

$65.00

Other,Per Month

It includes:

-   Advanced Access Control / Custom Roles
-   Carts
-   Custom Substates
-   Maintenance
-   Purchase Orders
-   Reservations
-   Service Desk Integrations
-   SSO & Google Workspace Integration
-   Work Orders and Project View
-   Up to 250 items

Value for money

4.6 (1,166)

4.6

Based on 1,166 reviews

## Integrations

EZO supports a mix of native and third-party integrations across identity management, service desk, CRM, and cloud storage platforms to help unify workflows and reduce manual data entry.

Popular integrations

[

Dropbox Business](https://www.capterra.com/p/143068/Dropbox-Business/)[

Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)[

OneDrive](https://www.capterra.com/p/161304/OneDrive/)[

Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Okta](https://www.capterra.com/p/119653/Okta/)[

JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/)[

OneLogin](https://www.capterra.com/p/114110/OneLogin/)

Molly Burke

Senior Content Analyst

Connecting EZO with identity management tools, service desks, and cloud storage systems helps your team centralize asset data, automate ticketing, and streamline approvals. This helps IT leads or operations managers juggle multiple platforms.

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.6 (1155)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.6 (1,155)

4.6

Based on 1,155 reviews

## User reviews

Overall rating

4.6

Based on 1,543 reviews

Filter by rating

5(1009)

4(457)

3(64)

2(9)

1(4)

Mentioned topic

Sorted by most recent

AP

abdiel p.

AIT

Architecture & Planning

### "Not rocket science"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

6/10

December 4, 2025

It feels like a smart mid-tier tool. Its simpler, affordable and easy to adapt to, but it has its limitations.

Pros

If your business relies heavily on tools, equipment and maintenance, then EZO is a great option. My firm enjoys the cloud-based use accesible from multiple locations.

Cons

The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

GK

gulshan k.

owner

Restaurants

### "Needs Improvement in Customer Service"

1.0

Overall Rating

1.0

1.0

Ease of Use

2.0

2.0

Features

1.0

1.0

Customer Service

0.0

0.0

Likelihood to Recommend

0/10

May 19, 2025

My overall experience with EZO was mixed while the platform had potential, the poor staff service affected my satisfaction.

Pros

I liked EZO easy to-use interface and helpful features for tracking and managing assets effectively.

Cons

What I liked least about EZO was the poor customer service and unhelpful attitude from some of the staff, which made it frustrating to resolve issues quickly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

GJ

Gringeri J.

Head of research

Higher Education

### "A remarkable experience with EZO software."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2025

Generally my experience with Enzo has been great. The software has ensured Seamless execution of processes. Customer services of the product are also great.

Pros

Comprehensiveness of the product and availability of a straightforward interface. Simplicity of the software especially in implementation makes it Ezo the best choice for low income organisations and businesses.

Cons

I have not seen any disadvantage during implementation of the product. It is a great tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

IS

Ibou S.

Shop Manager

Electrical/Electronic Manufacturing

### "EZO Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

March 4, 2025

Overall EZO is a useful tool when used, allows for easy asset tracking

Pros

All the functionalities Ease of uploading new assets

Cons

Hard to navigate at times Unable to maintain listing to a specific DOC

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MS

Mones S.

Supply Chain Manager

Hospitality

### "Great system, all in one!"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

February 12, 2025

Very good, from purchasing and setting up it was very easy.

Pros

I like how easy it is but also, I love how detail and the amount of options it has.

Cons

A lot of scenarios that we need to use EZoffice for they are still testing or implementing them.

Switched from

[inFlow Inventory](https://www.capterra.com/p/78431/inFlow-Inventory/)

Not enough features available on Inflow. It was simple but too simple.

Reasons for choosing EZO

EZOffice was more detailed and focus on a lot of things we need in our cays.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HD

Hala D.

Chemist II

Automotive

### "Not user friendly"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

February 12, 2025

It is more of a hindrance than helpful to access and order material.

Pros

If you have the AkzoNobel code or the Asset # you can easily find the raw material or finished good product.

Cons

If the Asset number or AkzoNobel code is not accessible, it is more difficult to find the product on EZOffice, also when I'm looking for an active product that we have at our facility, everything is showing up including retired items.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Michael H.

Fulfillment Associate

Information Technology and Services

### "EZOfficeInventory the EZ Way"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

2.0

2.0

Customer Service

4.0

4.0

Likelihood to Recommend

5/10

January 25, 2025

After 2 years of using EZOfficeInventory, I noticed there are some features implemented, but at the slow rate. Despite the lack of innovation and improvement, EZOfficeInventory still holds very well with current and old features that still exist years ago.

Pros

Very easy to use; customizable; beginner-friendly features allow users to work with EZO

Cons

Lack of advanced functions and features, which would help users a lot with desired purposes, such as bulk-editing assets

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AB

Alok B.

Lead Analyst

Investment Management

### "Impressive Asset Management Software"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

9/10

January 24, 2025

The overall experience with the product is positive. We have used this product in our organization for the last year and have an impressive user experience. The company addresses user feedback and adds features as requested. Their field agents are also friendly and supportive.

Pros

The multi-type asset tracking feature is my favorite as it doesn't restrict us to 1 or a few methods to track assets. Also, the Customer Reporting and analytics feature adds much value to the platform for the users.

Cons

Customer Support can improve. It should provide 24X7 CS for the customers.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EG

Emily G.

Radiologic Technologist

Medical Practice

### "Ez inventory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

January 22, 2025

Pros

Extremely user friendly and very efficient!

Cons

Honestly I’m not sure I have an opinion on this.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Bakhtiyar A.

QA Technician

Computer Games

### "IT Asset Management on EZOfficeInventory"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

January 22, 2025

It was pretty well generally, I wouldn't say any specific point that I didn't like

Pros

It allows user to use the application without any difficulity and does not use any complex systems.

Cons

It has no option to edit checked items. if an user accepted something mistakenly or did any mistake about comment, I cannot change anything

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/124047/EZOfficeInventory/reviews/)

## FAQs

EZO’s Essential plan starts at $40 per month, billed monthly, for up to 250 items and unlimited users. Pricing increases with access to advanced features and item limits. Enterprise plans require a custom quote.

Yes. EZO provides a 15-day free trial across all plans, allowing users to test inventory tracking, asset management, and reporting features before committing. No credit card is required to start.

Yes. EZO supports inventory tracking across multiple sites, with location-based visibility, check-in/check-out history, and real-time updates. This helps teams manage distributed assets efficiently.

Yes. EZO offers mobile apps for iOS and Android, allowing users to scan QR codes, manage inventory, and access reports on the go. Reviewers say the mobile experience is generally smooth but could benefit from more features.

EZO supports a mix of native and third-party integrations across identity management, service desks, CRM, and cloud storage platforms. These help automate workflows and centralize asset data.

Yes. EZO allows administrators to assign custom roles and permissions, restrict login access, and control visibility by location or asset group. This supports secure, role-based access across teams.

Yes. Users can import assets via Excel sheets, mapping columns to system fields. This is especially useful during onboarding or when migrating from another system.

### Have more questions?

Connect with one of our advisors for a free consultation and save time in your software search.

## Sources

-   **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/).
    
-   **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology).
    
-   This product information came from EZO’s own online content in August 2025, including the product's website and its social media channels.
    

## Related reading

### [5 Top-Rated Inventory Management Software for Small Businesses](https://www.capterra.com/resources/inventory-management-software-for-small-businesses/)

Published June 27, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

### [Capterra Value Report: A Price Comparison Guide for Inventory Management Software](https://www.capterra.com/resources/inventory-management-software-pricing-report/)

Published May 3, 2024 by [Akriti Sharma](https://www.capterra.com/resources/author/akriti-sharma/)

### [5 Key ERP Software Features With Top Products That Offer Them](https://www.capterra.com/resources/key-erp-software-features/)

Published May 21, 2024 by [Barkha Bali](https://www.capterra.com/resources/author/bbali/)

### [What Is ERP Software? Pros’ Insights Into Business Transformation](https://www.capterra.com/resources/what-is-erp-software/)

Published July 18, 2024 by [Shubham Gupta](https://www.capterra.com/resources/author/sgupta/) and [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/)

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

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