--- title: "EZO EAM Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about EZO EAM Software - reviews, pricing plans, popular comparisons to other Asset Tracking products and more." source_url: "https://www.capterra.com/p/124047/EZOfficeInventory/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # EZO EAM Software Review 2026: Features, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) EZO EAM ## What is EZO EAM? Every Asset. Right Hands. Right Time. Right State. EZO EAM is a cloud-based enterprise asset management software and CMMS: plan, dispatch, maintain, and account for all your assets, consumables & supplies from one operating system built for how equipment actually moves through its useful life. It supports asset tracking, checkouts, reservations, maintenance and work orders, audits, and barcode, QR code, RFID and GPS tagging, with mobile apps for Android & iOS. ## What is EZO EAM used for? [Inventory Management](https://www.capterra.com/inventory-management-software/)[Asset Tracking](https://www.capterra.com/asset-tracking-software/)[Fixed Asset Management](https://www.capterra.com/fixed-asset-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 1,546 user reviews Reviews sentiment Positive 95% Neutral 4% Negative 1% Pros & cons Robust inventory management tools Streamlined and intuitive operation Slow performance and lag Occasional glitches and instability Starting price $44.75 Other, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Barcoding / 2026 - CMMS / 2026 - Facility Management / 2026 - Fixed Asset Management / 2026 - Inventory Management / 2026 - IT Asset Management / 2026 - IT Management / 2026 - Maintenance Management / 2026 - Preventive Maintenance / 2026 - Work Order / 2026 - Asset Tracking / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for EZO EAM?[Manage this product listing](https://www.g2.com/products/ezo-eam/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### EZO EAM 4.6 (1,546) VS. [4.2 (1,133)](https://www.capterra.com/p/123794/Fishbowl/reviews/) Starting Price $44.75 Other, Per Month Starting Price $229 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (1,538) Ease Of Use 4.2 (958) Value For Money 4.6 (1,169) Value For Money 4.1 (844) Customer Service 4.6 (1,158) Customer Service 4.3 (745) ## EZO EAM alternatives [4.2 (2,086)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.2 (1,341)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars Highest Rated [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.6 (1,370)](https://www.capterra.com/p/142562/Asset-Panda/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/124047/EZOfficeInventory/alternatives/) ## FAQs about EZO EAM Overview ### What problems does EZO EAM solve? EZO EAM solves scattered asset and inventory records by centralizing equipment, supplies, documents, locations, and ownership. It supports barcode-based check-in, check-out, reservations, stock alerts, maintenance and calibration schedules, and audit-ready reporting. IT teams, warehouse managers, field operations, facilities staff, and equipment coordinators benefit from knowing what is available, assigned, due for service, or low in stock. Answer based on 1044 reviews Overview ### Which roles and teams benefit most from EZO EAM? EZO EAM is most used by IT managers, system administrators, and IT specialists who track equipment, maintenance, and asset assignments. Operations, project, and production managers use it to schedule upkeep and coordinate resource availability. Engineers and technical teams monitor asset condition, while office administrators and executives maintain inventory records and reporting visibility. Answer based on 1453 reviews Overview ### What company size and industries is EZO EAM built for? EZO EAM is for mid-market and enterprise teams managing assets across sites, projects, and people, while 60% of reviewers are small businesses and Construction represents 10%. Reviewers also include 22% midsize and 19% enterprise organizations, with Education Management at 8% and Information Technology and Services at 6%. Answer based on 1546 reviews Features and Usability ### What are the key features of EZO EAM? EZO EAM includes inventory management and inventory control for monitoring stock levels, along with asset tracking and inventory tracking to locate equipment and monitor availability. Product identification, barcode scanning, and search/filter tools support item labeling and retrieval. Check-in/check-out, order management, and mobile access support equipment assignment and field use. Answer based on 113 reviews Pricing ### How much does it cost and what fees or limitations are included? EZO EAM starts at $48 per month for Essential, covering 100 items and unlimited users. Advanced and Premium cost 58 and 65 per month, respectively, while Custom Enterprise pricing is unlisted. A free trial is available. Reviewers often find the plans good value, though some small organizations consider costs high as item counts grow and trial time limited. Answer based on 162 reviews Integrations ### Which third-party tools and platforms does EZO EAM integrate with? EZO EAM integrates with more than 20 third-party tools, including reviewer-confirmed Zendesk Suite for ticket-based asset tracking and Okta for single sign-on. Its catalog also includes Google Workspace, Microsoft Outlook, QuickBooks Online, JIRA Service Management, ADP Workforce Now, and Ping Identity for business operations, identity management, and service workflows. Answer based on 57 reviews Getting Started and Support ### How easy is it to onboard and train a team on EZO EAM? EZO EAM offers live online training, webinars, documentation, and videos for team onboarding. Reviewers find core asset tracking and daily workflows quick for new, nontechnical, and frontline users to learn, often with minimal instruction. Administrators and teams configuring advanced reporting, customization, or complex implementations may need more guided training and time. Answer based on 124 reviews Getting Started and Support ### What customer support options does EZO EAM offer, and how do users rate the experience? EZO EAM provides email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users commonly describe support as responsive, helpful, and knowledgeable, particularly during setup and troubleshooting. Some report difficulty reaching staff, delayed responses, inconsistent onboarding help, or unwanted phone follow-ups, creating a mixed experience for a smaller group. Answer based on 127 reviews Security ### How does EZO EAM handle data security and access control? EZO EAM uses LDAP integration and single sign-on capabilities for authentication, alongside configurable user permissions and security levels. Reviewers report finely tuned visibility controls that help isolate client assets. However, some find permission tiers and customization too limited, with setup across departments and password-related mobile login issues creating challenges. Answer based on 22 reviews ## See trending topics mentioning EZO EAM [Which facility maintenance software tracks spare parts and supplies so a facilities team knows what is in stock?](https://www.capterra.com/facility-management-software/trending-topics/which-facility-maintenance-software-tracks-spare-parts-and-supplies-so-a-facilities-team/) Last updated on October 26, 2026 ### Which facility maintenance software tracks spare parts and supplies so a facilities team knows what is in stock? Answered by Capterra Research Analyst Team [Which inventory software helps construction companies track tools and equipment checked out to crews across job sites from a phone?](https://www.capterra.com/inventory-management-software/trending-topics/which-inventory-software-helps-construction-companies-track-tools-and-equipment-checked/) Last updated on October 22, 2026 ### Which inventory software helps construction companies track tools and equipment checked out to crews across job sites from a phone? Answered by Capterra Research Analyst Team ## Who uses EZO EAM? Based on Capterra reviews from the past 3 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Robust inventory management tools 93% positive reviews out of 347 Most reviewers find inventory management simplifies tracking, categorization, and reporting, improving organization and reducing manual effort. Utkristha S. CEO, 2 - 10 employees. "It helps to track all office inventory in one place easily and quickly." Slow performance and lag 54% negative reviews out of 76 Some users say performance and speed issues, like slow loading, lag, and time-consuming processes, hinder workflow efficiency. Streamlined and intuitive operation 95% positive reviews out of 297 Most reviewers indicate ease of use enables quick setup, straightforward navigation, and efficient daily management for all users. Occasional glitches and instability 50% negative reviews out of 60 Some reviewers report bugs, app crashes, and minor inconsistencies, occasionally causing frustration or interruptions during use. Comprehensive asset tracking system 97% positive reviews out of 112 Most reviewers describe asset tracking as highly customizable, efficient, and essential for monitoring assets’ location, history, and usage. Cumbersome search experience 48% negative reviews out of 58 Some reviewers describe search functionality as unintuitive, slow, and lacking helpful filters or image previews, complicating item retrieval. Nick B. Office Assitant, 2 - 10 employees. "The items have images in the search bar but I can't see them in the search results unless I open up that asset." ## Features AI summary Based on 7,702 Asset Tracking reviews Capterra data shows that buyers of inventory management software rank the following features as their top priorities: - **Inventory Control** (**52%** of reviewers rated this feature as critical) - **Inventory Tracking** (**56%**) - **Billing & Invoicing** (**47%**) EZO supports all three features that reviewers rate most highly: **Inventory Control**, **Inventory Tracking**, and **Billing & Invoicing**. Together, these capabilities help businesses maintain accurate stock levels, monitor item movement in real time, and manage charges and payments more efficiently, allowing teams to reduce errors and keep inventory operations running smoothly. Inventory Control 4.5 (149) 73.15% of 149 reviewers that rated this feature as important or highly important You benefit from streamlined stock monitoring, barcode scanning, and real-time updates. Reviewers indicate it’s easy to track quantities, check items in/out, and spot shortages, though some mention the interface could be more intuitive. Inventory Tracking 4.7 (106) 64.15% of 106 reviewers that rated this feature as important or highly important This aspect helps you monitor inventory movement, check-ins/outs, and user history. Some reviewers find it easy to use and valuable for preventing loss, though a few mention searching can be confusing for new users. Billing & Invoicing 4.3 (76) 31.58% of 76 reviewers that rated this feature as important or highly important Create, manage, and send invoices or bills to customers Purchase Order Management 4.4 (52) 30.77% of 52 reviewers that rated this feature as important or highly important Create, send, and track purchase orders and their statuses Product Identification 4.4 (83) 61.45% of 83 reviewers that rated this feature as important or highly important EZO offers clear product identification with images, barcodes, and tags, making it easy to distinguish items. Users think this improves tracking, reduces errors, and helps quickly locate products, especially when using the mobile app’s scan capability. Asset Tracking 4.7 (130) 74.62% of 130 reviewers that rated this feature as important or highly important With this capability, you can assign assets to users, monitor check-ins/outs, and always know asset locations. Reviewers appreciate how it simplifies audits, supports remote work, and makes recovering assets from departing staff much easier. EZO EAM 162 features ### All Features - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Accounting Integration: Integrate with a third-party accounting system - Ad hoc Reporting: Generate one-off reports that meet information requirements - API: Application programming interface that allows for integration with other systems/databases - Approval Workflow: Route documents and other data through one or more stakeholders for review and approval - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Assignment: Assign assets to users, job sites, and vehicles to ensure accountability - Asset Categorization: Organize assets into folders and subfolders or tag assets based on a custom file hierarchy - Asset Images: Store images of assets - Asset Kitting: Bundle equipment together to rapidly perform actions across multiple assets - Asset Library: Storage, organization, sharing with tagging/metadata - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Planning: Manage, prioritize and plan for capital expenses - Asset Tracking: With this capability, you can assign assets to users, monitor check-ins/outs, and always know asset locations. Reviewers appreciate how it simplifies audits, supports remote work, and makes recovering assets from departing staff much easier. - Assignment Management: Assign issues and tasks based on availability or required skills - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Barcode Generation: Create unique barcodes that tie to a specific product(s) in order to track inventory - Barcode Recognition: The ability to identify a barcode on or within an image or packaging - Barcode/Label Management: Print and scan barcode or labels - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Batch Printing: Enables the printing of multiple correspondence items at one time. - Batch Processing: Software's ability to perform similar action on multiple similar files simultaneously - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Budget Tracking: Track actual spending to ensure it's in line with the planned budget - Budgeting/Forecasting: Create budgets based on historical data and future projections - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Catalog Management: Create and manage digital catalog of products/services with their details, specifications, and price - Categorization/Grouping: Organize and group data or items based on various criteria - Chatbot: AI-based platform which conducts a conversation via auditory or textual methods - Check-in/Check-out: Track the status of assets and whether they're checked in or out - Checklists: An itemized to do list that can be edited as tasks are completed - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Contractor Management: Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Data Visualization: Graphical representation of data - Demand Forecasting: Forecast customer demand using historical insights and simulations - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Digital Signature: Electronic signing method that validates the authenticity and integrity of a digital document - Dispatch Management: Manage sending personnel and resources to a site as needed - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Electronic Signature: Digitally sign online documents - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Expiration Date Management: Monitor expiration dates for inventory items - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For AEC Industry: Primarily serving architecture, engineering, and construction industry professionals - For Mechanical Equipment: Specifically for mechanical devices such as vehicles, factory equipment, and tools that include ductwork - For Medical Purposes: Intended for medical use such as diagnosis, treatment, and consultation - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - For Small Businesses: Designed for small businesses - Forecasting: Form predictions based on past and present data/trends - Funding Source Tracking: Track the origins of funds to uphold compliance with grant requirements for use/disposal and to ensure future funding. - Geographic Maps: Visualize locations on a map - GPS: System to support the positioning, navigation, and timing (PNT) measurements of an object or individual - Historical Reporting: Information, data and reports that are being tracked over time - Image Management: Support for uploading and retaining image files in the cemetery records database - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Auditing: Cross-checking financial records with physical inventory counts and records - Inventory Control: You benefit from streamlined stock monitoring, barcode scanning, and real-time updates. Reviewers indicate it’s easy to track quantities, check items in/out, and spot shortages, though some mention the interface could be more intuitive. - Inventory Labels: Physical or digital tags that are affixed to items within an inventory system to identify and track individual items, products & assets - Inventory Management: It gives you real-time visibility into inventory across multiple locations, with easy tracking, automated notifications, and quick searching. Reviewers appreciate the user-friendly setup, barcode/QR scanning, and how it streamlines stock management and reporting. - Inventory Optimization: Maintain and control the stock level of inventory - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: This aspect helps you monitor inventory movement, check-ins/outs, and user history. Some reviewers find it easy to use and valuable for preventing loss, though a few mention searching can be confusing for new users. - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - IT Asset Management: Managing inventories and tracking changes to hardware and software configurations - Item Management: Collect, organize, and track inventory/product data including item numbers, descriptions, etc. - Job Management: Manage and track all job information and associated tasks - Job Tracking: Track and visualize the status of an ongoing job and the time spent on tasks or projects - K-12: Software designed for kindergarten through 12th grade schools - Kitting: Group and package individual but related items as one package set - Label Designer: Create labels for products that contain required information such as colors, sizes, dates, etc. - Label Printing: Process of printing custom labels through various methods. - Label Templates: Premade examples and templates for labels - Location Tracking: Identify the physical location of an individual, asset, device, etc. - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Manufacturing Inventory Management: Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations - Materials Management: Process of planning, procuring and controlling material flows along with supplier evaluation and shipping - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Management: Manage inventory, communication, marketing, orders & more across warehouses, stores and online channels - Multi-Currency: Manage and handle various international currencies - Multi-Location: Manage and support multiple locations - Multiple Projects: Ability to handle several projects simultaneously - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Order Processing: Send / receive, process, and execute orders - Order Tracking: Track orders throughout the fulfillment process - Ordering Automation: Automate order processes to improve operational efficiency in fulfillment, shipping, and more - Parts Management: Track parts inventory levels and manage re-stocking - Predictive Analytics: Predict future data based on historical data sets - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Product Identification: EZO offers clear product identification with images, barcodes, and tags, making it easy to distinguish items. Users think this improves tracking, reduces errors, and helps quickly locate products, especially when using the mobile app’s scan capability. - Product Labels: Label attached to a product to identify the product or its contents - Purchase Order Management: Create, send, and track purchase orders and their statuses - Purchasing & Receiving: Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity - QR Code Printing: Allows the printing and management of QR Codes - QR Codes: Matrix barcode that stores information - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reorder Management: Purchase and replenish product stock based on inventory levels and needs - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Residential Properties: For residential properties - Resource Allocation: Assign available resources to various projects and tasks - Retail Inventory Management: Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process - Returns Management: Track and facilitate returns of products sold - Returns Tracking: See what items have been returned - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Sales Reports: Reports specific to sales analysis for trends and strategies - Scheduled/Automated Reports: Set a time to generate routine reports automatically - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Serial Number Tracking: Track and assign specific serial numbers to products - Service History: Track work performed and resources used for past customers, sites, or assets - Service Request Management: Assign, track and manage customers' service requests such as service enquiry, feedback/complaints and more - Shipping Labels: Generate or print labels that contain shipping information for packages - Shipping Management: Manage and track orders being shipped to customers - Spatial Analysis: A study of entities based on topological, geographic and geometric attributes. - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Supplier Management: Manage all supplier data and operations - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Utilization Reporting: Track the frequency of asset usage - Vendor Managed Inventory: Vendor takes full responsibility for maintaining an agreed inventory of the material on behalf of the buyer - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warehouse Management: Manage and track operations and inventory within warehouses - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows --- Get Advice We can help you find the software with the features you need. Features 4.5 (1,536) 4.5 Based on 1,536 reviews ## Pricing Value for money 4.6 (1169) Free Trial [View pricing plan details](https://www.capterra.com/p/124047/EZOfficeInventory/pricing/) Essential $44.75 Other,Per Month It includes: - Alerts - Asset Tracking - Reservations - History Tracking - Location Management - Inventory Management Module - Services & Maintenance - Vendor Management - Reports & Analytics - Employee Offboarding - Arbitration - Basic Reporting - 100 items - Unlimited users - Up to 5000 Stock Units - Barcode & QR labels - Mobile app Advanced $52.25 Other,Per Month It includes: - Basic Reporting - Advanced Reporting - Alerts - Reservations - Purchase Orders - Basic service tracking - Up to 15,000 Stock Units - Scheduled Services - Custom Fields (All Modules) - Carts - Asset Tracking Premium $57.50 Other,Per Month It includes: - Advanced Access Control / Custom Roles - AI-powered features - Up to 30,000 Stock Units - CMMS Add-on - SSO & Google Workspace Integration - Work Orders and Project View - Service Desk Integrations - Reservations - Purchase Orders - Maintenance - Custom Substates - Carts Custom Enterprise Custom Quote Available It includes: - Scheduled Services - Custom Workflows - Enterprise-grade CMMS - Advanced Reporting - Alerts - Global Private Cloud Option - Maintenance - Purchase Orders - Reservations - SSO & Google Workspace Integration - Dedicated Account Manager - Rent-in equipment tracking - Telematics + usage intelligence - Project Integrations - Central dispatch & scheduling - Mobile App: Offline Mode - Advanced project & task views - Work Orders and Project View - Advanced Access Control / Custom Roles - Everything in Premium Plan - Service Desk Integrations Value for money 4.6 (1,169) 4.6 Based on 1,169 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Samsara](https://www.capterra.com/p/167543/Samsara-for-Fleets-0-00-6-23/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ JIRA Service Management](https://www.capterra.com/p/227102/JIRA-Service-Management/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.6 (1158) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (1,158) 4.6 Based on 1,158 reviews ## User reviews Overall rating 4.6 Based on 1,546 reviews Filter by rating Counts reflect reviews available in this feed. 5(1011) 4(458) 3(64) 2(9) 1(4) Mentioned topic Recent reviews first, then most helpful SC Safety Coordinator II Safety Coordinator II Used the software for: 3-5 years ### "Make it EZ With EZO!" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 22, 2026 Overall, I’ve had a really positive experience with EZO. It’s easy to use, keeps things organized, and makes everyday tasks much more manageable. I like how the platform brings everything together in one place and helps save time. Once you get familiar with the features, the workflow feels pretty smooth and straightforward. There’s a little learning curve in the beginning, but it’s worth it. Overall, EZO has been a reliable and convenient tool that I’d definitely recommend. Pros I’ve had a really great experience with EZO! It’s easy to use, keeps everything organized, and makes managing day-to-day tasks much simpler. I really like how intuitive the platform feels and how it helps save time without adding unnecessary complexity. The overall experience has been smooth and reliable, and it’s quickly become a useful part of my workflow. Definitely a solid choice if you’re looking for a convenient, user-friendly solution! Cons One small downside with EZO is that there can be a bit of a learning curve when you first start using it. With so many features and options available, it may take some time to figure out where everything is and get comfortable with the workflow. It’s not a huge issue once you get familiar with the platform, but the initial setup and learning process could be a little smoother. MR Meenu R. PTM Used the software for: Less than 1 year ### "EXO is great" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2026 My over all experience is soo good. I really impressed with its customer support,I love its implementation and easy of use. Pros EZO is very great with email notifications it’s also very powerful for Sort bugs and issues.it’s very easy to use too.I really like all the features of it Cons Seriously I really don’t find anything that I don’t like about EZO. I feel everything is great in it. DS data scientist intern data scientist intern Used the software for: Less than 1 year ### "Efficient Asset and Document Management with a Smooth Learning Curve" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 June 25, 2026 Overall, my experience with EZO has been positive. It provides a reliable and organized system for managing assets and documents, making it easier to track information in one place. The platform is fairly easy to use once you become familiar with its structure, and the setup process is straightforward. I found the document management and file upload features particularly useful, as they help keep records well-organized and easily accessible. The storage system is also efficient for day-to-day operations, and customer support has been helpful when needed. While there is a small learning curve for some of the more advanced features, the platform generally offers good value for money and improves overall workflow efficiency Pros What I liked most about EZO was how easy it is to manage assets and documents from a single platform. The setup process was straightforward, allowing our team to get started quickly without extensive training. The interface is intuitive and easy to navigate, making daily tasks efficient even for new users. EZO offers good value for money considering the range of features available. The document management capabilities are especially useful, with convenient file upload options and organized storage that make it easy to keep records accessible and up to date. Customer support has also been responsive and helpful whenever assistance was needed. Overall, EZO provides a reliable solution for asset tracking and document management, helping improve organization and productivity across the team. Cons While EZO is generally easy to use, some advanced features can take time to learn and may require additional training for new users. The reporting and customization options, although powerful, can feel overwhelming at first. Additionally, certain workflows could be streamlined further to reduce the number of clicks needed for routine tasks. However, these are relatively minor concerns and do not significantly impact the overall effectiveness of the platform. AI AIT AIT Used the software for: I used a free trial ### "Not rocket science" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 6/10 December 5, 2025 It feels like a smart mid-tier tool. Its simpler, affordable and easy to adapt to, but it has its limitations. Pros If your business relies heavily on tools, equipment and maintenance, then EZO is a great option. My firm enjoys the cloud-based use accesible from multiple locations. Cons The downside of working in multiple locations, is that if you have spotty connection the product productivity fades along with it, but the mobile app helps with that. SA Services and consulting in the field of information technology Services and consulting in the field of information technology Used the software for: 3-5 years ### "Inventory tracking that can be customised for a variety of applications" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 7, 2023 Pros The majority of people do not consider inventory management to be a chore that adds value. Additionally, it isn't done often. Employees are diverted from their primary tasks whenever an office tool is in motion since they must learn how to use this management tool. I seen several of these tools, and they took 15-20 minutes and had a lot of deceptive features. Even if it was my first time, I could have learned how to manage my inventory with this programme in 3 to 5 minutes. Cons The web layout still needs some work to make it more user-friendly. TL TechOps lead TechOps lead Used the software for: 1-3 years ### "Why should we use EZ-Inventory and Why not" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 November 16, 2023 It overall good, As we are using it from last 3-4 years and we are very well satisfied with EZ services, afterall it helps us to manage our overall org inventory system. Pros Pros as per me :- 1. Easy to manage all the assets inventory. 2. Option to upload bulk assets inventory from excel sheet, It save hell lot of time. 3. You are many option of pulling out reports and thier custom report pulling feature is option , it has multiple options to cover in your excel sheet which you want to export. 4. User friendly UI Cons There are 2 cons :- 1. There is no option to create a parent state, I don;t know I have to create a parent substate as "decommisioned"but I was not able to do so, Then I have to create a custom substate under "Retired" section. 2. Reports dashboard should is not easy to understand, I took session from the ez team but they also not able to create that such type of report dashboard. TS Technology Services Specialist Technology Services Specialist Used the software for: Less than 1 year ### "As a new user who has never used similar software, I have many criticisms" 3.0 July 21, 2020 Pros It is very helpful to be able to look up an asset by serial number, asset id, comments, etc. Cons I find it difficult to process multiple assets at once. For example, when printing tags if the batch is not easily filtered it is difficult to get everything on one download. If I want to print various tags that have nothing in common to filter by then I will have to print each one individually. It has created a situation where a missed asset number will just be abandoned and left in the retired state indefinitely. The function of check in and out has also been abandoned by my company due to the limits on members that can be added as well as the difficulty of keeping up with who should be added or deleted. It has made more sense to note in the comments who has checked out an asset because its far easier to implement and manage. Another note, we have assets that are IT related and non-IT related. It would be very helpful to be able to separate these into groups that may be associated with the admin account related to each department. Duane K. Business Development Manager Used the software for: 3-5 years ### "The Ease of EZOFFICEInventory" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 25, 2020 My personal experience has been great. When speaking with potential clients, if they have certain preferences on equipment needs, I can easy access our inventory to see off we have that particular equipment instantly. It is just very easy to use. It's not clunky in any way. Pros It's very user friendly software. Before selecting it, we looked at one other software. What we loved about it was the ability to customize it without having to call support for help. We are able to track all of our inventory via barcode no matter what project they are assigned to with ease, via online or mobile app. Cons As soon as I have an answer I will update. We are very pleased with the software. CO coordinate coordinate Used the software for: Less than 1 year ### "Coordinate " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 January 16, 2025 My overall. is the website is straightforward to use. I would recommend it to many of my clients with an inventory account who would like to keep track of their products. Pros the website is very straightforward. very easy to used. once all the information is added. you can just search and find the product location or item straightforward Cons search drop. sometimes little hard to select but maybe just my computer is slow I really have no CONS OA Office Assitant Office Assitant Used the software for: Less than 1 year ### "Easy to use, search needs minor improvements" 4.0 January 23, 2025 Pros The application is easy to navigate and use. Keeping track of inventory is made simpler. The location feature makes looking for new areas to reach easier. Cons The search feature can be a bit clunky and exhaustive. The items have images in the search bar but I can't see them in the search results unless I open up that asset. It should be there in the search results as well. 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