Amobius Group

Veribook

5 / 5 20 reviews

Who Uses This Software?

Individuals and small businesses who require a simple and straightforward system to automate their scheduling needs.


Average Ratings

20 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $15.00/month
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • Amobius Group
  • www.veribook.com
  • Founded 2009
  • Canada

About Veribook

Veribook is an online scheduling and appointment booking tool that displays a business' real-time availability so that it can accept and manage appointments from clients, all online. Developed with the needs of small businesses in mind, Veribook offers simple to use features to help businesses save time and money and provide improved customer service.


Veribook Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations
  • Appointment Scheduling
  • Automated Scheduling
  • Calendar Management
  • Class Scheduling
  • Employee Scheduling
  • Facility Scheduling
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Reservations
  • Resource Scheduling

Veribook Reviews Recently Reviewed!

Very helpful in setting up and understanding use of the software.

Oct 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of use. Time-zone features were superb and intelligent. Measaging features were also excellent and adaptable. Calendar was adaptable to all business situations.

Cons: The Veribook Calendar did not permit use of the 24 hr clock - which is commonly used in Europe. Also, it did not allow one to choose ones own start day for the week - so the calendar week always started on Sunday and could not be changed to Monday - which we preferred. There was also some conflict between Admin functions and employee's functions - for example, in defining working hours. I always had to deine working in the Admin account rather than in my account as an employee.

Overall: Our students enjoyed the reminders and confirmation of appointments.

Great scheduling software

Mar 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I've created appointment schedules with other software, but found Veribook to be the most user friendly. The value is great, and customer support is very responsive.

Great customer experience

Feb 17, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Veribook is a very simple, affordable way to provide an online sign up solution to our wellness customers. They are great to work with and very responsive to our needs. We have requested a quick turnaround on a number of occasions and they always pull it together for us.

Veribook review

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Great product, intuitive and easy to use.

Cons: Wish that the provider hours could be easily linked to google calendar or similar

Overall: Veribook is a great product. Only thing missing is linking the providers hours directly to a google calendar so double entry is not required.

Excellent Product and Customer Support

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Comments: I have been working with Keith at Veribook for a little over two years now.

When I was looking for a product to assist our agency with appointment scheduling, I was looking for something with good support, customization, ease of use, and excellent customer service within North America. I chose Veribook because of the care and attention to detail shown in our interactions from the very beginning. Through every iteration of our product, I felt that I was always heard, understood, and clearly communicated with by Veribook staff.

Customer service has been excellent throughout our time working together, and the cost is very reasonable. I would, and have, recommended this service many times.

Veribook Satisfaction

Feb 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ability to filter when I have multiple listings.

Cons: I have not found any difficulties.

Overall: I have been using Veribook for 3 years and I am completely satisfied. I would recommend highly Veribook. I am not very computer literate and Keith helped me with everystep until I understood and continues to help as needed.

Recommendations to other buyers: No.

Straight-forward Scheduler That Does What it is Designed to Do!

Feb 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ability to calculate time zones for both client and provider. Simple design and user-friendly interface.

Cons: Reporting features are minimal, and aesthetic customization could be improved.

Overall: We have been very happy with Veribook and the level of customer support that they offer. Working with them has been a great experience. They are timely and responsive to our needs, and have gone out of their way to deliver and customize their solution to the utmost of their abilities. Scheduler does not have a lot of bells and whistles and is not super stylish, but it does what it is designed to do - it allows our customers to book, reschedule, and cancel appointments. It allows our team to manage the schedules, offerings, bookings, etc. with relative ease. It also manages time-zone seamlessly, which is something that was hard to find in a lot of other schedulers we looked at during the vetting process. We have customers across the country, and service providers that are interacting with those customers in different time-zones. Most of the scheduler companies we looked at could adjust time-zone for either the client or the provider, but not both. Veribook has a scheduling solution that adjusts for both the client and provider and ensures that appointments are not missed due to a time-zone miscalculation.

Again, can't say enough about the level of service that Veribook has provided to us. Readily available and willing to do all they can to meet our specific requests without nickle and diming us on "change-order" fees. Highly recommended!

Excelent scheduling provider

Jan 16, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Veribook has been a great provider since day 1. Very easy to communicate with, 100% responsive with us and with our patients; their flexibility and knowledge is fantastic. They are experts on their field and they have never let us down. Their booking page has no down time, I think it was down for a less than minute in almost a year. Customer care is courteous and patient.
I would recommend their services to any business. We are grateful to have found them.

Best Calendaring System Out There!

Jan 03, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Responsiveness of tech team. Flexibility. Syncing to my existing calendar.

Cons: Glad to see they're beta testing an app to allow the customer to customize on their own!

Overall: When my business grew beyond "setting up appointments through back and forth e-mail" I knew I needed a system that was cost-effective, user-friendly, customizable, and flexible. I spent an entire day testing at least 8 different systems. The only one that met all my criteria was Veribook. I e-mailed them with several questions to ensure the system would meet my needs. They responded immediately. I decided to give them a try. I had many questions and a lot of customization. They patiently answered each question and responded to each request for customization. And, for customers who like to do it themselves, they're currently beta testing an application that will allow for that too. I am so glad I found Veribook, they have saved me a great deal of time and energy that was previously dedicated to managing my calendar. Now I can focus that time on my business!

Recommendations to other buyers: Best out there for my purposes!

Amazing flexibility

Jul 22, 2016
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's Flexibility and adjustability.

Cons: Bit of learning curve on the administrative end but one you get used it it's not an issue. This learning curve is expected for software so versatile.

Overall: Keith and the team at Veribook were the only company that had the flexibility to meet our very unique set of needs.

Recommendations to other buyers: The team at Veribook are very quick to respond to questions and just as quick with solutions.

Amazing Product and Service

Jan 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Veribook is a wonderful tool, very user-friendly and the customer service couldn't be better. Highly recommended!

Very easy to use and incredible customer service

Jan 14, 2015
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: We have used Veribook to manage our student counselling appointments. Prior to using Veribook, we managed all appointments through Outlook. Needless to say, using Veribook have saved a great deal of administrative time for us!

Keith is incredible in his customer service. He is readily available and will get back to any query within the day. He's calm under pressure and can find a solution to any issue swiftly.

I would highly recommend using Veribook if you need online scheduling within your business.

Great service!

Sep 02, 2014
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: We reviewed many online calenders before choosing Veribook. Most of them were difficult to use or the end user couldn't figure out what they needed to do to book a session. Ease of use for the end user was our priority.

Veribook checks all the boxes, it is easy for the end user and easy for us to set up, but the surprise bonus is the excellent customer service to support you every step of the way, not only in setting up your account but in customizing it to meet your needs and make it even easier for the end users to understand!

Rave reviews for the rare gift of genuine, quality, sincere, customer service.

Wonderful program and service

Sep 02, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: Veribok booking system is easy to use. My clients find it pretty straightforward and simple. It's professional in design and is smething I've been recommending to others for quite awhile now.

Excellent product

Jun 16, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: As a (UK) nationwide provider of corporate annual flu vaccinations for employees, we have been using Veribook for the past 3 years and have found it an invaluable tool allowing our clients to schedule and control their own vaccination appointments on-site.

Pros: It is quick to set up with excellent own-brand customisation and a high degree of functionality for differing settings - eg concurrent multiple same-site sessions, multiple practitioner single sessions etc - as well as being very fast and user-friendly for the end user (the employees). As our clients book their vaccination sessions months in advance, it is particularly helpful that the system sends out an automatic email reminder on the day before the appointment. In addition, we have found the helpfulness of the Customer Service Team at Veribook consistently second to none.

Cons: None.

Fantastic product!!

Veribook, the solution to my customer's needs.

Apr 29, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I was looking for a powerful booking system that will fit my clients' needs. I came across veribooks and liked its functionalities; so I got intouch with customer service and they worked with me through it all on a timely manner. I even got a very functional demo! The client seems to be super satisfied and the cost is quite affordable. I am super pleased with Veribooks, thus the high rating :) Thank you Keith, you made my veribook experience quite awesome!

Super easy to use and clients love it

Mar 25, 2014
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Comments: I really like how easy this site is to use, compare to the other site I use.... The customer service is great, Keith always get's back to me on a timely manner.. My clients rave how great the system is.

I totally recommend Veribook for any scheduling needs.

Easy to use, prompt and friendly support!

Jan 11, 2013
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: The words ┬┐above and beyond┬┐ underestimate how helpful the customer support is! The support is proactive in reaching out to customers and in determining how the product could best suit ones' needs. Veribook is centered around what I need versus me working around an existing system. Scheduling is easy for the customers and the customized landing page & fields are great and allow for a highly flexible system.

Cons: I have no cons here

Overall: Excellent!

What a Fantastic Service!

Jul 12, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: We are community service-based organization at Dartmouth College and we use Veribook to manage reservations for the fleet of cars we have available for our volunteers. Veribook allows students to make their own reservations at their convenience. It's also a huge time-saver for us as an organization. Prior to using Veribook, all of our reservations were managed on paper, and this made preparing weekly reports on car usage incredibly time consuming. Veribook's export data feature creates an Excel document, which can easily be manipulated to yield all the information we need. Veribook literally saves us hours every week. Furthermore, the customer service is phenomenal! I don't think I've ever waited more than a few hours to receive an answer to a question, and they basically set up our account after we told them exactly what we wanted. I highly recommend Veribook to anyone who needs some sort of reservation system.

Cons: I actually cannot think of anything negative to say about the product.

Overall: If you have a need for an online reservation system, look no further than Veribook. With their easy to use interface and their fantastic customer service, Veribook has drastically improved day-to-day workings of our car reservation system. Thanks, Veribook!

Veribook review

Jul 12, 2012
5/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: saves me time and makes it easy for my clients to book an apointment

Cons: cant say anything bad about this service

Overall: I would recommend this service to anyone looking to automate there booking process. Running my own small business is tough enough. Let Veribook take care of your calendar.