Therap Services

Therap


4 / 5
4 reviews

Who Uses This Software?

Small-big size agencies providing support to persons with developmental disabilities. Also used by State and county government organizations responsible for oversight.


Average Ratings

4 Reviews

  • 4 / 5
    Overall

  • 3.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Support
    24/7 (Live Rep)

Vendor Details

  • Therap Services
  • www.therapservices.net
  • Founded 2003
  • United States

About Therap

Comprehensive web-based solution for developmental disabilities (I/DD) support providers.


Therap Features

  • Appointment Management
  • Charting
  • E-Prescribing
  • E/M Coding
  • Handwriting Recognition
  • HIPAA Compliant
  • Meaningful Use Certified
  • ONC-ATCB Certified
  • Patient Portal
  • Voice Recognition
  • Appointment Reminders
  • Appointment Scheduling
  • Assessment & Treatment Plans
  • Billing & Invoicing
  • Claims Management
  • E-Prescribing
  • EDI
  • EMR / EHR
  • HIPAA Compliant
  • Inpatient / Residential
  • Multi-Provider Practice
  • Patient Portal
  • Personnel Management
  • Progress Notes
  • Single Provider Practice

Therap Reviews Recently Reviewed!


Therap - Have used product for 2+ years now

Nov 20, 2018
4/5
Overall

2 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I work for a company that launched Therap as electronic documentation to replace paper logs. On the front end, it was HARD to roll this product out to a team of more than 1200+ employees. However, once staff and management are comfortable with Therap, is has MANY functional uses that have been irreplaceable, and it'd feel impossible to consider going back to paper. Some of the best features that I personally find most helpful as a member of management are:

- being able to immediately access all health records, documentation entries, and vital signs in the event of an emergency and needing to reference such forms

- being able to see if and when staff modified any documentation entries

- seeing WHERE staff logged in from to complete documentation

- being able to readily contact all staff via the Therap email system at any time

- being readily available TO BE CONTACTED at any time via the email system

Cons: Therap has extensive electronic systems that are just difficult to navigate on the front end. It took a substantial amount of time (meaning at least a couple of months) for our employees to feel comfortable with using this product. It is more difficult to train new employees to use this, and even harder to train employees who are older and less familiar with electronically based documentation systems. Additionally, occasionally there are unpredicted downtimes from the program where we are unable to utilize the system.

Overall: Therap overall is a VERY helpful product when working in a human services field. It lumps an incredible amount of service features into one program and streamlines documentation, health tracking, event reporting, etc. Their customer service department has worked with our agency extensively and always seems readily available to troubleshoot and problem solve.

Therap is a user friendly platform that allows for service providers to do a mutlitude of tasks.

May 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money

Pros: The system is easy to use - for the most part. A user who is documenting services they have provided will find it easy to use as well as documenting notes.

For those users who have more in depth permissions and access, I have found that the system is easy to use with proper training and guidelines. Often times users are able to navigate the different functions by being provided step-by-step guides on the task.

Cons: While Therap is always open to feedback and enhancement ideas it does take them time to implement an enhancement they have agreed to. Additionally, when feedback is provided the responses from the company are generic and could easily be automated.

Another con would be that the platform does not allow for the acknowledgment of hab plans.

I have been an administrator for Therap at our agency for 7 years, and it has been a good experience

May 02, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that it is so user friendly and organized by tabs/modules. It is easy to learn with all of the help and support features.

Cons: I have a hard time with getting things customized for us in NY due to the fact that if effects other states who use it as well and may not have the same requirements.

Overall: I was able to learn a software and increase my knowledge and experience as an administrator.

Therap is easy documentation in the DD Industry!

Nov 01, 2018
5/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the logging of all medical aspects as well as the daily activities

Cons: When doing Bed checks there is no easy link to go back to the list of individuals

Overall: After going paper free it was scary at first but overall user friendly and sooo much faster!