Sumo Logic

Pros: Extremely flexible search and reporting

Log ingestion from essentially any source

Good support for major operating systems

Decent technical support

Good communication with customers

Continuously improving the software in all areas

PCI/DSS qualified

Cons: Some very poor UI design decisions

Poor account management

Performance can be very bad for searches over large data sets or long timeframes

Expensive

Overall: I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

Pros: Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS.

I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately.

Option to generate variety of Dashboards from real-time streaming data.

Cons: I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs.

It could be have been made more user friendly.

Overall: I have generated multiple Dashboards for real time analytics of cloud watch logs.

We were able to carve out business trends and it led us into process improvement.

Pros: I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Cons: the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Pros: It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type. We can easily search and export. You can configure it the way you want it to behave and give you the readings in the real time. You can know the properties of a running job from all the jobs on the dashboard which is a great plus from the similar softwares.

Cons: Sometimes it is very hard to reach customer support , you may have to wait till someone can come to your rescue on an issue.

Overall: We are handling logs of our several applications at the same time and making a map for common occurrences. This is good for analyzing where we need to improve. It has helped in monitoring of our servers and finding the faults fast.

Pros: 1. The recent changes for custom time option made easy to change the time

2. The Library and manage section is useful to search the recent queries and collectors.

Cons: 1. Not able to query with single and double quote and it needs lots of time to parse the message to get the expected output.

Pros: Easy to use. Powerful tools for analysing logs and extracting useful information. Variety of different reporting methods and a good quality log exporter.

Cons: There are many competitors with subtle differences so choose carefully.

Pros: low price, ease of use. The service does the work for you. Always good to have AWS do the work for you.

Cons: Almost feel this should be free but maybe I need to look at it differently. It could be cheaper than it is.

Pros: There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).

Cons: The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for parameters, def, ghi, and jkl if they exist. I only want to find values of "123" for parameter abc. ... yet for some reason, there's no good way to retrieve that information, even though we've fed the data to the system, and it exists. This is more of a problem if you actually need to search your data for specifics on a regular basis; if you're just managing the data and only searching for real time data, it may not be quite as important.

Pros: 1. Adding and parsing Elastic Load Balancer's access logs is just easier.

2. Very straight forward and easy maintenance .

Cons: 1. More features would be really beneficial like Graphical and More of Charts

2. Support for more cloud is a way better way to increase Growth i feel.

Pros: Easy to lookup logs using SQL like queries. Great knowledgebase to lookup those queries too.

Cons: The queries can be difficult to compose sometimes.