Who Uses This Software?

Sumo Logic is a cloud log management and metrics monitoring solution used by IT, Security and Development teams across all customer sizes.


Average Ratings

15 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $270.00/month
    See pricing details
  • Pricing Details
    $90 per GB, 3 GB minimum
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Sumo Logic
  • www.sumologic.com/
  • Founded 2009
  • United States

About Sumo Logic

Sumo Logic simplifies how you collect and analyze machine data so that your team gets the insights they need to drive the best customer experience on your application. With the Sumo Logic service, you can accelerate modern application delivery, monitor and troubleshoot in real time and improve your security and compliance posture. Sumo Logic delivers the only cloud-native, real-time machine data analytics platform that provides Continuous Intelligence.


Sumo Logic Features

  • Archiving
  • Audit Trails
  • Compliance Reporting
  • Consolidation
  • Data Visualization
  • Event Logs
  • Network Logs
  • Remediation
  • Syslogs
  • Thresholds
  • Web Logs
  • Access Control
  • Billing & Provisioning
  • Capacity Analytics
  • Cost Management
  • Demand Monitoring
  • Multi-Cloud Management
  • Performance Analytics
  • SLA Management
  • Supply Monitoring
  • Workflow Approval
  • Anti Virus
  • Application Security
  • Behavioral Analytics
  • Encryption
  • Endpoint Management
  • Incident Management
  • Intrusion Detection System
  • Threat Intelligence
  • Two-Factor Authentication
  • Vulnerability Management
  • Approval Workflow
  • Dashboard
  • KPIs
  • Policy Management
  • Portfolio Management
  • Prioritization
  • Release Management
  • Timeline Management
  • Troubleshooting Reports
  • Application Development
  • Big Data Analytics
  • Configuration Management
  • Connectivity Management
  • Data Collection
  • Data Management
  • Device Management
  • Performance Management
  • Prototyping
  • Visualization
  • Application Security
  • Behavioral Analytics
  • Compliance Reporting
  • Endpoint Management
  • File Integrity Monitoring
  • Forensic Analysis
  • Log Management
  • Network Monitoring
  • Real Time Monitoring
  • Threat Intelligence
  • User Activity Monitoring

Sumo Logic Reviews Recently Reviewed!


Flexible and detailed log analysis software for System Administrators

Nov 02, 2018
4/5
Overall

2 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
Extremely
Likely

Pros: Extremely flexible search and reporting

Log ingestion from essentially any source

Good support for major operating systems

Decent technical support

Good communication with customers

Continuously improving the software in all areas

PCI/DSS qualified

Cons: Some very poor UI design decisions

Poor account management

Performance can be very bad for searches over large data sets or long timeframes

Expensive

Overall: I use Sumo Logic to ingest logs across a fleet of about 125 servers, including Windows and Linux servers. Setup was pretty straightforward. Documentation is detailed and complete. Customer support and tech support are mostly competent and cooperative. I'd definitely recommend this product, especially to smaller startups or businesses that can't or don't want to implement their own logging server infrastructure.

Capterra loader

Hassle free integeration with AWS

Jan 07, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Sumo logic is very flexible and easy to integrate with different cloud providers. But it's specifically easy to work with AWS.

I had to create an IAM user and provide the credentials to sumo logic collectors which started pulling in data from S3 buckets immediately.

Option to generate variety of Dashboards from real-time streaming data.

Cons: I didn't like the tabular interface. you have to scroll all the way to the right to find your tabs.

It could be have been made more user friendly.

Overall: I have generated multiple Dashboards for real time analytics of cloud watch logs.

We were able to carve out business trends and it led us into process improvement.

Capterra loader

Heavyweight in monitoring

Aug 01, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I like the fact that it looks like a mobile app, it is very simple to use, setting up your dashboard is very simple, real-time monitoring is reliable and being able to add a different filter to every running job, gives makes monitoring very simple

Cons: the "live mode" button sometimes you open up the app and you forget to switch it on, it would be better if the app is always on live mode

Capterra loader

Excellent logging integration with Sumo Logic

Aug 03, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is very navigable and offers perfect ui which is very intuitive. You can write any type of query , sumo logic will have answer to that type. We can easily search and export. You can configure it the way you want it to behave and give you the readings in the real time. You can know the properties of a running job from all the jobs on the dashboard which is a great plus from the similar softwares.

Cons: Sometimes it is very hard to reach customer support , you may have to wait till someone can come to your rescue on an issue.

Overall: We are handling logs of our several applications at the same time and making a map for common occurrences. This is good for analyzing where we need to improve. It has helped in monitoring of our servers and finding the faults fast.

SumoLogic is very help to analyse the log as a centralized place

Oct 13, 2017
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: 1. The recent changes for custom time option made easy to change the time

2. The Library and manage section is useful to search the recent queries and collectors.

Cons: 1. Not able to query with single and double quote and it needs lots of time to parse the message to get the expected output.

Powerful tool to help you get the most out of your application logs

Sep 10, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to use. Powerful tools for analysing logs and extracting useful information. Variety of different reporting methods and a good quality log exporter.

Cons: There are many competitors with subtle differences so choose carefully.

Capterra loader

we are able to look at our ELB logs and make decisions

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: low price, ease of use. The service does the work for you. Always good to have AWS do the work for you.

Cons: Almost feel this should be free but maybe I need to look at it differently. It could be cheaper than it is.

Not intuitive for data retrieval

Dec 28, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
Likely
Extremely
Likely

Pros: There are user guides at-hand for doing data searches, following best practices. You can quickly access these guides and find what you're looking for in gathering specific information for the data fed to the system. There are also many awesome options for taking data found in your log dive and putting it together to become more useful information (such as seeing how many times a specific event occurred in a specific time frame, etc).

Cons: The way data is stored and retrieved is not intuitive: key words for items allow for a faster search than specifically picking out the exact value of a parameter you're looking for. For example, you know for the purposes of your search that abc="123"; however, searching for that exact thing will take longer to search for then simply searching for "123" ... which will also find values of "123" for parameters, def, ghi, and jkl if they exist. I only want to find values of "123" for parameter abc. ... yet for some reason, there's no good way to retrieve that information, even though we've fed the data to the system, and it exists. This is more of a problem if you actually need to search your data for specifics on a regular basis; if you're just managing the data and only searching for real time data, it may not be quite as important.

A great tracker for internal logs

Mar 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: I am able to track using our current date api events that a user did. We were really able to make this our own.

Cons: I wish there was a hot list of calls to run or a simple format to search

Good Way to Visualize Logs

Apr 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Really good user interface

The speed of the search is decent

Cons: This is not really a 'con' but just a reality - free version only provides you with 500MB per day. So if you are an enterprise, chances are that you will need to get a paid version

Overall: This is a very good value for money log searching tool for startup and small businesses

Really good Logger with robust features and much recommended for All team sizes.

Feb 20, 2018
5/5
Overall

5 / 5
Ease of Use

2 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money

Pros: 1. Adding and parsing Elastic Load Balancer's access logs is just easier.

2. Very straight forward and easy maintenance .

Cons: 1. More features would be really beneficial like Graphical and More of Charts

2. Support for more cloud is a way better way to increase Growth i feel.

Great product for logging

Apr 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easily query different log sources to identify and monitor issues

Cons: Doesn't allow simply copy and paste: requires first to right click, then choose as an option

Overall: Pretty good overall

Logs Made simple

Nov 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: Easy to lookup logs using SQL like queries. Great knowledgebase to lookup those queries too.

Cons: The queries can be difficult to compose sometimes.

Feb 15, 2016
4/5
Overall

3 / 5
Ease of Use

5 / 5
Customer Support

4 / 5
Value for Money

Oct 05, 2018
5/5
Overall