Who Uses This Software?

Independent Auto Dealerships nationwide.


Average Ratings

28 Reviews

  • 4.5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • AutoXplorer
  • www.autoxplorer.com
  • Founded 1996
  • United States

About AutoXplorer

Dealer Managment Software for the Independent used car automotive industry. Calculations, desking, buy here pay here, contracting, Support Credit services, Website services and consulting. We also have a custom program for Wholesalers. No up front money, no long term contracts and monthly fees as low as $79.


AutoXplorer Features

  • Accounting Management
  • Buy-Here Pay-Here Dealer
  • Collections Management
  • Contact Database
  • Document Management
  • Financing Management
  • Lease Management
  • New Car Dealer
  • Service Department
  • Used Car Dealer
  • Website Integration

AutoXplorer Reviews Recently Reviewed!


Family Auto Sales - Wouldnt change for anybody.

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Everything we really need is integrated, from our desking tools, to inventory, even running credit through their affiliates if we choose to go that route.

Cons: Its software, doesnt matter if its Microsoft or AutoXplorer, issues will arise but everytime we have had an issue the technical support team was quick to answer our phone call and address whatever the problem was at that moment. I cant remember one time having downtime that lasted for more then the length of the phone call.

Overall: As a car guy that has used almost every platform out there for desking and inventory management I will be happy to stand behind this product and put them up against the heaviest of hitters. It does exactly what I need it to and then some.

Vendor Response

by AutoXplorer on May 31, 2019

Nicholas, your words mean a whole lot to our staff. Your support is appreciated. We are so happy that you are pleased with our product and service. Thanks again for your kind words.

Easy

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is so easy that any body can use and master it in a very short time. Starting with the inventory, all needs to be done to enter VIN number and Pictures and the Price and you can take it to your website and any other engine search for advertising, and when it come to make a deal all you enter is the customer's information and the rest is done by Autoxplorer!

Cons: The only thing that I wanted to see was to have multi finance companies to be on the same page.

Overall: I've been with AutoXplorer since 2012 and have seen lots of improvement since.

Vendor Response

by AutoXplorer on May 28, 2019

Dear Ali, your. Thank you for your kind comments. It's client's like you that give us motivation to work hard!

Very Easy to Use!

May 30, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Whats best about his software is that it is very easy to use, everthing is set up very organized and self explanatory. If you're good with computers you will litteraly teach yourself within an hour on how everything works.

Cons: If your pc isnt up to date it causes the software to not function sometimes where you have to call customer support.

Overall: They are VERY good about customer service, the support team is litteraly always available to help aso soon as you call.

Vendor Response

by AutoXplorer on June 03, 2019

Dear Thair, we are pleased to know that you are happy with the AutoXplorer product and service. We value your comments.

The Best Software For Selling Cars

Jul 01, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been with AutoXplorer since 2003. I have tried a couple of the competitors, but they don't compare in price or ease of use. I would highly recommend them.

Cons: Nothing. I like everything about the software.

Overall: They are very quick to answer any questions and they take care of any issues promptly.

Vendor Response

by AutoXplorer on July 03, 2019

Michael, thanks for being a loyal client for 16 years!! We are happy you looked around and came back. That means a lot to us that you found us to be the best in the market :)

Great Customer Service

Jun 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: It's really user friendly, easy to use with no complications. The customer service and support team is amazing and always available to help with your issues.

Cons: I only wish we could have our own username and password.

Overall: All together, it's perfect.

Vendor Response

by AutoXplorer on July 03, 2019

Simon, we value you as a client. We will contact you to setup your user name and password, it is part of our security module which you can setup yourself.

Best Tool for ANY Dealer!!!

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The fact that I am able to use this as a one stop shop. I am able to handle all of my sales, finance, advertisment and run reports all with great ease!! Great software!

Cons: That I didnt know about it sooner. Would recommend 100%

Overall: The software is very user friendly and adaptable. Customer service is always there when you need them. Also the fact that they resolve the issue without a walk through makes our lives so much easier and less stressful.

Vendor Response

by AutoXplorer on May 29, 2019

Dear Vee, thank you for your kind words and we are happy to know the the program is working for you. We do try hard to make sure our dealers are happy with our service and products.

NICE SOFTWARE

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ITS VERY EASY TO WORK , ITS MARK ON STEPS 1 TO 5 YOU CAN CHOOSE THE FORMS YOU NEED, ITS FASTER THAT WAY , ADVERTISE , UPLOAD PICTURES ETC . GOOD PROGRAM.

Cons: SOME FORMS FROM REYNOLDS ARE NOT UP DATE . BUT THE ESSENTIAL ARE THERE.

Overall: GOOD PROGRAM , THE TECH SUPPORT ITS A PLUS ALWAYS THERE , FAST AND EASY . THANK YOU!

Vendor Response

by AutoXplorer on May 29, 2019

Dear Augustin, Thank you for your support and feedback. We will have the Reynolds PDF forms up by June.

best program for the buck

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: Representative in support are the best part of Autox . They takes care of any problems right away. I have used rey rey, auto manager and dealer track. for the buck this is the best.

Cons: AR left. Hours could be better for support. Nice that I am able to call representative though.

Vendor Response

by AutoXplorer on May 29, 2019

Dear Sean, we are happy to know you are pleased with our products and service. It's comments like yours that keeps us going!

THE BEST PLATFORM HANDS DOWN

Jun 25, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love how easy this platform is, compared to other platforms this is by far the most simple. I highly recommend this if you're not tech savvy.

Cons: I have absolutely nothing to say, it's literally my only way for almost 10 years.

Vendor Response

by AutoXplorer on July 03, 2019

Nahed, Thank you for your kind words. We love the fact you are happy with our products and services!

AUTOXPLORER HELPED US GROW!

Jun 13, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: autoxplorer is what helped me while learning and growing my new company! The Rep was there from day 1 to teach me, their system is easy to use & so helpful.

Cons: Could be updated a bit...system is a bit outdated

Overall: great!

Vendor Response

by AutoXplorer on June 14, 2019

Christina, Thank you for your feedback. We are in the process of creating a True cloud version of the product!!

Reliable up todate company

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to work with, getting updates on time,

Cons: it does not do reminder for payment due for in house financing or pick up payments.

Overall: I have been with auto explorer for 15 Years and I am very satisfied with their services.

Vendor Response

by AutoXplorer on June 04, 2019

Ben, thank you for your feedback. We did hear your wish list and we will bring it up in our next meeting.

Great and easy to use

May 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: AutoXplorer does everything I need it to do for my auto dealership

Cons: I'm happy with the program, there has not been any issues, I'd only note that when Windows updates there is often a problem with my printers resetting

Vendor Response

by AutoXplorer on May 29, 2019

Dear Drew, we are happy to know you are happy with our product ans service. We appreciate your support!

Great Product

Jun 28, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its very easy to use, very straight forward.

Cons: nothing really, it does look kind of outdated but it gets the job done.

Overall: perfect for a small car business, very affordable and gets the job done.

Vendor Response

by AutoXplorer on July 03, 2019

Brandon, thanks for your feedback. We are in the process of creating a new, True cloud version of the products with all the bells and whistles! Stay tuned.

Great desktop application

May 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: this program stores all of the customer information, makes selling a car a breeze

Cons: no negatives as far as what i use the application for.

Overall: have used autoxplorer for about 10 years now,

Vendor Response

by AutoXplorer on May 30, 2019

Gilbert, knowing that we have done our job and kept you happy for 10 years, makes us very happy! We look forward to serving you for another 10 years :)!

AutoXplorer is the best.

May 30, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is user friendly! With great support.

Cons: at the begining we could not use some form the were available at the time. The selection of forms has expanded since then.

Overall: for the money , we have a complete auto dealer package.

Vendor Response

by AutoXplorer on June 03, 2019

Maria, we are glad to have you on board fot the past 20 years!!! You are a valued client.

Autoxplorer

May 28, 2019
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy tabs for what you need to do. Sold, Inventory, BHPH

Cons: Slow loading or transition at times from second and third computer.

Overall: Great for auto sales. Easy to input sales, reconditioning and run reports.

Vendor Response

by AutoXplorer on May 29, 2019

Miguel, thank you for your feedback. We value your opinion and will work towards making the product better.

GOOD SOFTWARE

May 24, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: VERY EASY TO USE, NOT COMPLICATED AT ALL.

Cons: WISH I COULD PERSONALIZE MY WEBPAGE A BIT MORE.

Overall: VERY SIMPLE AND EASY TO MANAGE AND SUPPORT IS ALWAYS VERY HELPFULL.

Vendor Response

by AutoXplorer on May 28, 2019

Juana, thank you for your honest feedback. We are working on the features and you will see updates soon!

Awsome staff. Very helpfull over the past 15 years

Jun 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. The live support is great..

Cons: Not sure yet. So far over the years all have beed good

Vendor Response

by AutoXplorer on June 13, 2019

Ray, you are a valued client and we appreciate your kind words. We are happy to know you are happy with our product and services!

AutoXplorer

Jun 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: straight to the piont easy to use! I use the software daily

Cons: I have nothing bad to say about about the softwareit works great

Vendor Response

by AutoXplorer on July 03, 2019

Damian, straight to the point, Thank you :).

AUTO XPLORER THE BEST

May 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I LOVE EVERYTHING.FROM INPUTTING THE VEHICLES TO TRANSFER THEN TO TH WEBSITE. EASY TO DO CONTRACTS AND ACCOUNTING.

Cons: NOTHING. EVERYTHING IS GOOD.AND MY CUSTOMER ARE HAPPY WITH MY PAPERWORK

Overall: ITS ALL GOOD AND EASY TO HANDLE THANKS AUTO XPLORER

Vendor Response

by AutoXplorer on June 04, 2019

Jesus, when we read your comments, it tells us we are on the right track. We thank you for your support!

My personal experience

May 24, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My personal experience When I first started using auto explorer it was very self-explanatory and I was able to use the software with ease

Cons: I like everything about it there was nothing I did not like

Vendor Response

by AutoXplorer on May 27, 2019

Thank you Latanya. Your support and kind words keeps us going :). We are happy to know that what we are doing is working!

Autoxplorer Advantages

May 24, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It does exactly what it's supposed to do and if I do have a rare problem their tech support is excellent.

Cons: Sometimes the margins get off a little bit

Overall: Positive

Vendor Response

by AutoXplorer on May 27, 2019

Frank, We are pleased you are happy with our products and services. We will contact you to talk about laser forms that will eliminate your concerns about form margins. Thanks for your support.

AutoXplorer

May 23, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, good. customer. service, regular updates.

Cons: the introduction of on line Reg51 has created a more time consuming process when selling

Vendor Response

by AutoXplorer on May 24, 2019

Thank you Gerald. You are a valued client and we are happy that you are pleased with our products and support. We are in the process of integrating for the Reg 51 so you can eliminate the double entries.

easy user

May 29, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: easy calculation on sale aplication to my customer

Cons: easy to find my inventory price etc. etc.

Overall: nice to use an simple step

Vendor Response

by AutoXplorer on May 30, 2019

Lorena, we value your opinion and thank you for your support!

Good Value but somewhat limited on capabilities

Jun 19, 2019
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of use, software is very easy to navigate

Cons: No leasing module is available and there isn't a way (according to tech support) to automatically add in late fees in the BHPH accounts rec. area.

Vendor Response

by AutoXplorer on July 03, 2019

Shilo, Thank you for your review. We will get the leasing module as soon as we get more requests from the independent dealerships. We put priority on our projects and lease module is a low priority now. We will keep you posted :).

NEED INTERNET INTERFACE

May 28, 2019
3/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I AM USE TO IT AND HAVE USED IT FOR A LONG TIME

Cons: ITS NOT ACCESSIBLE FROM MY PHONE OR ON THE INTERNET

Overall: ITS NOT ACCESSIBLE FROM MY PHONE

Vendor Response

by AutoXplorer on May 29, 2019

Jose, Thank you for your feedback. We are in the process of creating a True cloud version of the product.

EASY TO USE

Jun 13, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: easy to get set up and use with ease . forms all in one

Cons: looks outdated to many buttons .........

Overall: it has been great and the rep has been amazing helping through the whole process

Vendor Response

by AutoXplorer on July 03, 2019

James, Thank you for your feedback. We value your opinion!

Great for small dealerships

May 23, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This software can easily work on a single desktop, and does not require elaborate hardware; just a windows PC. I also that it has integrations for most common retail features (BHPH, 700Credit, State forms, etc..)

Cons: The process for backing out a deal is quite cumbersome, but the support team is very helpful when I need to do this.

Overall: AutoXplorer helps me measure and manage my P&L's more accurately

Vendor Response

by AutoXplorer on May 28, 2019

Dear Mike, we are happy to know that you are pleased with our product and support. As always we listen to our clients and update our products accordingly. Stay tuned!