# AutoXplorer Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is AutoXplorer the right Auto Dealer solution for you? Explore 35 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/12419/AutoXplorer/reviews --- AutoXplorer 4.6 (35) [View alternatives](https://www.capterra.com/p/12419/AutoXplorer/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of AutoXplorer Ease of use 4.6 Customer Service 4.6 ## Pros and Cons in Reviews Mike W Auto Auction ManagerAutomotive, 2 - 10 employeesUsed the software for: 6-12 months. “I also liked the integration with 700credit.“ December 13, 2020 Mike W Auto Auction ManagerAutomotive, 2 - 10 employeesUsed the software for: 6-12 months. “Navigating between the screens is pretty cumbersome, especially for the most common of functions (i.e. vehicle intake, basic retail transaction, etc..)“ December 13, 2020 ## Showing most helpful reviews Showing 1-25 of 35 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use FB Frank B. Owner Automotive Used the software for: 2+ years ### "Autoxplorer Advantages" May 24, 2019 5.0 Positive Pros It does exactly what it’s supposed to do and if I do have a rare problem their tech support is excellent. Cons Sometimes the margins get off a little bit Review Source Response from AutoXplorer May 27, 2019 Frank, We are pleased you are happy with our products and services. We will contact you to talk about laser forms that will eliminate your concerns about form margins. Thanks for your support. VR Verified Reviewer Auto Auction Manager Automotive Used the software for: 6-12 months ### "Good Customer Support - For a Price" December 13, 2020 4.0 The cost of the monthly support license became excessive. We ended up changing vendors. Pros The software was very simple to deploy and install. especially if you are a small retail auto dealer or wholesaler. Vendor was extremely receptive to adding new forms. I also liked the integration with 700credit. Cons Navigating between the screens is pretty cumbersome, especially for the most common of functions (i.e. vehicle intake, basic retail transaction, etc..) Alternatives considered [Frazer](https://www.capterra.com/p/34553/Frazer-Auto-Dealer-Software/) Reason for choosing AutoXplorer We were beta testers for the product because our dealership was in a very small state. Review Source Response from AutoXplorer December 14, 2020 Dear anonymous user! Thank you for your feedback! JE Justin E. Operations Automotive Used the software for: 2+ years ### "Do not trust your business with the" August 11, 2023 1.0 For years it was great, now the new company holds you hostage and won’t honor existing commitments contracts. Pros Was a great product until new owners bought the company, now they won’t honor existing contracts and 10 years of customer data an over 7000 records are gone unless we pay up the nose for a new platform when we had purchased a license years ago. Cons The new \[sensitive content hidden\]. they won’t honor existing contracts and will force you to a new platform, otherwise years of data is gone Review Source NE Nicholas E. Sales Manager Automotive Used the software for: 2+ years ### "Family Auto Sales - Wouldnt change for anybody." May 28, 2019 5.0 As a car guy that has used almost every platform out there for desking and inventory management I will be happy to stand behind this product and put them up against the heaviest of hitters. It does exactly what I need it to and then some. Pros Everything we really need is integrated, from our desking tools, to inventory, even running credit through their affiliates if we choose to go that route. Cons Its software, doesnt matter if its Microsoft or AutoXplorer, issues will arise but everytime we have had an issue the technical support team was quick to answer our phone call and address whatever the problem was at that moment. I cant remember one time having downtime that lasted for more then the length of the phone call. Review Source Response from AutoXplorer May 31, 2019 Nicholas, your words mean a whole lot to our staff. Your support is appreciated. We are so happy that you are pleased with our product and service. Thanks again for your kind words. MM Michael M. Owner Automotive Used the software for: 2+ years ### "The Best Software For Selling Cars" July 1, 2019 5.0 They are very quick to answer any questions and they take care of any issues promptly. Pros I have been with AutoXplorer since 2003. I have tried a couple of the competitors, but they don't compare in price or ease of use. I would highly recommend them. Cons Nothing. I like everything about the software. Alternatives considered [Dealertrack DMS](https://www.capterra.com/p/100994/Dealertrack-DMS/) Reason for choosing AutoXplorer Cost and ease of use. Review Source Response from AutoXplorer July 3, 2019 Michael, thanks for being a loyal client for 16 years!! We are happy you looked around and came back. That means a lot to us that you found us to be the best in the market :) AH Ali H. President Automotive Used the software for: 2+ years ### "Easy" May 24, 2019 5.0 I've been with AutoXplorer since 2012 and have seen lots of improvement since. Pros This software is so easy that any body can use and master it in a very short time. Starting with the inventory, all needs to be done to enter VIN number and Pictures and the Price and you can take it to your website and any other engine search for advertising, and when it come to make a deal all you enter is the customer's information and the rest is done by Autoxplorer! Cons The only thing that I wanted to see was to have multi finance companies to be on the same page. Review Source Response from AutoXplorer May 28, 2019 Dear Ali, your. Thank you for your kind comments. It's client's like you that give us motivation to work hard! TY Thair Y. Finance Manager Automotive Used the software for: 2+ years ### "Very Easy to Use!" May 30, 2019 5.0 They are VERY good about customer service, the support team is litteraly always available to help aso soon as you call. Pros Whats best about his software is that it is very easy to use, everthing is set up very organized and self explanatory. If you're good with computers you will litteraly teach yourself within an hour on how everything works. Cons If your pc isnt up to date it causes the software to not function sometimes where you have to call customer support. Review Source Response from AutoXplorer June 3, 2019 Dear Thair, we are pleased to know that you are happy with the AutoXplorer product and service. We value your comments. SF Simon F. owner Automotive Used the software for: 2+ years ### "Great Customer Service" June 28, 2019 5.0 All together, it's perfect. Pros It's really user friendly, easy to use with no complications. The customer service and support team is amazing and always available to help with your issues. Cons I only wish we could have our own username and password. Reason for choosing AutoXplorer It was recommended by a dealer friend. Review Source Response from AutoXplorer July 3, 2019 Simon, we value you as a client. We will contact you to setup your user name and password, it is part of our security module which you can setup yourself. AR AGUSTIN R. CEO Automotive Used the software for: 2+ years ### "NICE SOFTWARE" May 28, 2019 5.0 GOOD PROGRAM , THE TECH SUPPORT ITS A PLUS ALWAYS THERE , FAST AND EASY . THANK YOU! Pros ITS VERY EASY TO WORK , ITS MARK ON STEPS 1 TO 5 YOU CAN CHOOSE THE FORMS YOU NEED, ITS FASTER THAT WAY , ADVERTISE , UPLOAD PICTURES ETC . GOOD PROGRAM. Cons SOME FORMS FROM \[SENSITIVE CONTENT HIDDEN\] ARE NOT UP DATE . BUT THE ESSENTIAL ARE THERE. Review Source Response from AutoXplorer May 30, 2019 Dear Augustin, Thank you for your support and feedback. We will have the Reynolds PDF forms up by June. VM Vee M. Operation Manager Automotive Used the software for: 1-2 years ### "Best Tool for ANY Dealer!!!" May 28, 2019 5.0 The software is very user friendly and adaptable. Customer service is always there when you need them. Also the fact that they resolve the issue without a walk through makes our lives so much easier and less stressful. Pros The fact that I am able to use this as a one stop shop. I am able to handle all of my sales, finance, advertisment and run reports all with great ease!! Great software! Cons That I didnt know about it sooner. Would recommend 100% Review Source Response from AutoXplorer May 30, 2019 Dear Vee, thank you for your kind words and we are happy to know the the program is working for you. We do try hard to make sure our dealers are happy with our service and products. LW Latanya W. Owner Automotive Used the software for: 6-12 months ### "My personal experience" May 24, 2019 5.0 Pros My personal experience When I first started using auto explorer it was very self-explanatory and I was able to use the software with ease Cons I like everything about it there was nothing I did not like Review Source Response from AutoXplorer May 27, 2019 Thank you Latanya. Your support and kind words keeps us going :). We are happy to know that what we are doing is working! lB lorena B. owner Automotive Used the software for: 6-12 months ### "easy user" May 29, 2019 5.0 nice to use an simple step Pros easy calculation on sale aplication to my customer Cons easy to find my inventory price etc. etc. Review Source Response from AutoXplorer May 30, 2019 Lorena, we value your opinion and thank you for your support! SG SHILO G. OWNER/GM Automotive Used the software for: 2+ years ### "Good Value but somewhat limited on capabilities" June 19, 2019 3.0 Pros Ease of use, software is very easy to navigate Cons No leasing module is available and there isn't a way (according to tech support) to automatically add in late fees in the BHPH accounts rec. area. Review Source Response from AutoXplorer July 3, 2019 Shilo, Thank you for your review. We will get the leasing module as soon as we get more requests from the independent dealerships. We put priority on our projects and lease module is a low priority now. We will keep you posted :). sW sean W. gm Automotive Used the software for: 2+ years ### "best program for the buck" May 28, 2019 5.0 Pros Representative in support are the best part of Autox . They takes care of any problems right away. I have used rey rey, auto manager and dealer track. for the buck this is the best. Cons AR left. Hours could be better for support. Nice that I am able to call representative though. Review Source Response from AutoXplorer May 30, 2019 Dear Sean, we are happy to know you are pleased with our products and service. It's comments like yours that keeps us going! NM Nahed M. Owner Automotive Used the software for: 2+ years ### "THE BEST PLATFORM HANDS DOWN" June 25, 2019 5.0 Pros I love how easy this platform is, compared to other platforms this is by far the most simple. I highly recommend this if you’re not tech savvy. Cons I have absolutely nothing to say, it’s literally my only way for almost 10 years. Review Source Response from AutoXplorer July 3, 2019 Nahed, Thank you for your kind words. We love the fact you are happy with our products and services! CC CHRISTINA C. OWNER/SALES & FINANCE MANAGER Automotive Used the software for: 2+ years ### "AUTOXPLORER HELPED US GROW!" June 13, 2019 4.0 great! Pros autoxplorer is what helped me while learning and growing my new company! The Rep was there from day 1 to teach me, their system is easy to use & so helpful. Cons Could be updated a bit...system is a bit outdated Review Source Response from AutoXplorer June 14, 2019 Christina, Thank you for your feedback. We are in the process of creating a True cloud version of the product!! dF drew F. owner Automotive Used the software for: 2+ years ### "Great and easy to use" May 29, 2019 5.0 Pros AutoXplorer does everything I need it to do for my auto dealership Cons I'm happy with the program, there has not been any issues, I'd only note that when Windows updates there is often a problem with my printers resetting Review Source Response from AutoXplorer May 30, 2019 Dear Drew, we are happy to know you are happy with our product ans service. We appreciate your support! BG Ben G. owner Automotive Used the software for: 2+ years ### "Reliable up todate company" May 31, 2019 5.0 I have been with auto explorer for 15 Years and I am very satisfied with their services. Pros The software is easy to work with, getting updates on time, Cons it does not do reminder for payment due for in house financing or pick up payments. Review Source Response from AutoXplorer June 4, 2019 Ben, thank you for your feedback. We did hear your wish list and we will bring it up in our next meeting. BM BRANDON M. GENERAL MANAGER Automotive Used the software for: 2+ years ### "Great Product" June 28, 2019 5.0 perfect for a small car business, very affordable and gets the job done. Pros Its very easy to use, very straight forward. Cons nothing really, it does look kind of outdated but it gets the job done. Review Source Response from AutoXplorer July 3, 2019 Brandon, thanks for your feedback. We are in the process of creating a new, True cloud version of the products with all the bells and whistles! Stay tuned. gA gilbert A. owner Automotive Used the software for: 2+ years ### "Great desktop application" May 29, 2019 5.0 have used autoxplorer for about 10 years now, Pros this program stores all of the customer information, makes selling a car a breeze Cons no negatives as far as what i use the application for. Review Source Response from AutoXplorer May 30, 2019 Gilbert, knowing that we have done our job and kept you happy for 10 years, makes us very happy! We look forward to serving you for another 10 years :)! lP lucy P. finance Automotive Used the software for: 2+ years ### "AutoXplorer Review" December 11, 2020 5.0 I been using autoxplorers since day one, over 20 years . I love it and very happy with software and service. Pros EASY EASY EASY TO LEARN!!! SERVICE IS AWESOME Cons There's nothing that I dislike I am very happy with software. Review Source Response from AutoXplorer December 14, 2020 Lucy, thank you for trusting us for the past 20 years. Your approval as a long time dealer means the world to us :). ME Maria E. manager Automotive Used the software for: 2+ years ### "AutoXplorer is the best." May 31, 2019 4.0 for the money , we have a complete auto dealer package. Pros It is user friendly! With great support. Cons at the begining we could not use some form the were available at the time. The selection of forms has expanded since then. Review Source Response from AutoXplorer June 3, 2019 Maria, we are glad to have you on board fot the past 20 years!!! You are a valued client. MB Miguel B. Administrator Automotive Used the software for: 2+ years ### "Autoxplorer" May 28, 2019 4.0 Great for auto sales. Easy to input sales, reconditioning and run reports. Pros Easy tabs for what you need to do. Sold, Inventory, BHPH Cons Slow loading or transition at times from second and third computer. Review Source Response from AutoXplorer May 30, 2019 Miguel, thank you for your feedback. We value your opinion and will work towards making the product better. RO REZA O. CEO Automotive Used the software for: 2+ years ### "MANY YEARS OF GOOD SUPPORT! THANK YOU AUTOXPLORER!" August 21, 2019 5.0 very satisfied customer. recommended to few other dealer. Pros Great customer support, up to date forms and easy inventory management. Cons minor update bugs which were fixed quickly Review Source Response from AutoXplorer December 10, 2020 Thank You Reza. We thank you for business and we look forward to serving you many years to come. JP JUANA P. Owner Automotive Used the software for: 2+ years ### "GOOD SOFTWARE" May 24, 2019 4.0 VERY SIMPLE AND EASY TO MANAGE AND SUPPORT IS ALWAYS VERY HELPFULL. Pros VERY EASY TO USE, NOT COMPLICATED AT ALL. Cons WISH I COULD PERSONALIZE MY WEBPAGE A BIT MORE. Review Source Response from AutoXplorer May 28, 2019 Juana, thank you for your honest feedback. We are working on the features and you will see updates soon! 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