Who Uses This Software?

Ecommerce companies that want to leverage the power of their existing customer relationships in order to grow new ones.


Average Ratings

13 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $20.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    No
  • Support
    Online
    Business Hours

Vendor Details

  • Testimonial Monkey
  • www.testimonialmonkey.com/
  • Founded 2011
  • United Kingdom

About Testimonial Monkey

Testimonial Monkey is the simplest & easiest way to get customer feedback. Collect honest & unbiased testimonials discussing your product or service in a matter of seconds & display them on your own website & social networking profiles. All accounts come with a 14 day free trial (no credit card required). Let Testimonial Monkey help you to turn your website browsers into happy paying customers today...


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Testimonial Monkey Features

  • Action Management
  • Analytics
  • Customer Segmentation
  • Dashboard
  • Feedback Management
  • Knowledge Management
  • Multi-Channel Collection
  • Sentiment Analysis
  • Survey Management
  • Text Analysis
  • Trend Analysis
  • 360 Degree Feedback
  • Analytics
  • Call Reporting
  • Complaint Monitoring
  • Feedback Collection
  • Survey Management

Testimonial Monkey Reviews

Leadership And Planning

Jan 18, 2013
5/5
Overall

Comments: The Leadership training sessions were perfectly tailored to suite my needs. Every session opened a new door to which helped me to progress in the role I do. It gave me ideas which were simple and worked wonders. I would recommend the training to anyone who wishes to develop their leadership skills.

Great Testimonial software

Sep 17, 2012
4/5
Overall
5 / 5
Ease of Use
5 / 5
Customer Support

Pros: Testimonial Monkey makes asking for and getting testimonilas from client so easy.
I like how it can be used "stand-alone" or integrated into our website.
Clients find it easy to use.

Cons: price? when you don't know just how many you will get but conversely, what is the value of a each great testimonial?

Overall: excellent - try it out

Testimonial Monkey - Great tool, outstanding service

Sep 17, 2012
5/5
Overall

Comments: We've found Testimonial Monkey to be simple to use and it does exactly what it says on the box. The service provided by the TM team is outstanding ¿ both timely and personal. This is so important when working virtually and reinforces my feeling that the choice we made was the right choice.

Professional alternative to free options

Aug 03, 2012
5/5
Overall

Comments: We've spent a lot of time kicking the tyres and looking under the bonnet of this service. It seems to be a very professional option, which importantly gives the supplier control of the process, with good focus on the client relationship building aspect.

Really helpful

Aug 01, 2012
5/5
Overall

Comments: We have used Testimonial Monkey for our SME for the last few years and find that it is a great, easy-to-use tool to prove how happy our customers are. The widget that goes at the bottom of our website, can even be personalised to match our website's colours and once clicked on, viewers can see what people have written about us, secure in the knowledge that they are real testimonials.

Highly Recommended

Aug 01, 2012
4/5
Overall

Comments: Testimonial Monkey is an efficient, effective and more inportantly, convenient service that allows our clients to quickly and easily review our business; and for us to instantly review and communicate that feedback. Very easy to set up, instant social integration, great value and excellent support. Highly recommended.

Great personal service

Jul 31, 2012
5/5
Overall

Comments: At iClick we have used Testimonial Monkey for nearly 6 months. We have found the software to be great value for money, reliable and packed with loads of useful features. Most importantly I have found the team to be very personable, helpful and reactive... would highly recommend that you give it a go!

Testimonial Monkey

Jul 31, 2012
5/5
Overall

Comments: A great testimonial site. It makes it so easy to get online customer feedback and importantly share it with prospects. In addition it is great value!

Fantastic and will be usuing these guys for a long time

Jul 31, 2012
5/5
Overall

Comments: 100% happy! I would recommend Testimonial Monkey to any business.

Testimonial Monkey

Jul 31, 2012
5/5
Overall

Comments: Simply outstanding service and system. Every business should use Testimonial Monkey.

testimonial monkey is great

Jul 31, 2012
5/5
Overall

Comments: Despite having used testimonial monkey for only a couple of months I would recommend it to any business as an easy to use effective tool for immediate social reviews. the integration into Facebook, twitter and my website is seamless and easy to apply. the support team are effective and speedy in all queries and the whole package is in my opinion extremely good value. everyone should be using this service.

Thank you Testimonial Monkey for a highly valued service

Jul 31, 2012
5/5
Overall

Comments: Motora Golf has used Testimonial Monkey pretty much from its conception and we have found both the service and the personnel involved to be invaluable to our business. As a new company ourselves operating in a very competitive market it is crucial to to collate and share genuine customer feedback with prospective new customers. Testimonial Monkey has enabled us to do just that and the ability to integrate their service directly with our website and our social media is a big advantage. All the integration is very user friendly and you do not need to be a developer / coder to do it. Thank you to all at Testimonial Monkey.

Testimonial for a testimonial website

Jul 31, 2012
5/5
Overall

Comments: Testimonial Monkey is a brilliant and simple way to ask for and get testimonials from participants on our business start-up / development programme and automatically publicise them on Twitter and Facebook. Give it a try