# Infegy Atlas Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Infegy Atlas Software - reviews, pricing plans, popular comparisons to other Social Media Monitoring products and more. Source: https://www.capterra.com/p/124219/Infegy-Atlas --- # Infegy Atlas Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. 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[Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Infegy Atlas ## What is Infegy Atlas? Infegy Atlas combines diverse social listening capabilities with the most comprehensive consumer intelligence analytics on the market. Equipped with the data-fueled powerhouse that is Infegy IQ, our proprietary AI, you’ll soon be taking a competitive stance in the landscape of your market. Understand your audiences, monitor your brand health, uncover trends — all the while backed by a dedicated Client Success team. ## What is Infegy Atlas used for? [Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Market Research](https://www.capterra.com/market-research-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/) Overall rating Based on 83 user reviews Reviews sentiment Positive 98% Neutral 1% Negative 1% Contact vendor for pricing Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Infegy Atlas?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.infegy.com&name=Infegy Atlas) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Infegy Atlas 4.6 (83) VS. [4.9 (106)](https://www.capterra.com/p/173036/YouScan/reviews/) Starting Price Contact vendor Starting Price $499 Other, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (83) Ease Of Use 4.8 (106) Value For Money 4.6 (50) Value For Money 4.6 (99) Customer Service 4.9 (75) Customer Service 5.0 (104) ## Infegy Atlas alternatives [4.6 (2,316)](https://www.capterra.com/p/151962/SEMrush/reviews/) Starting price $139.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (5,724)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/) [4.4 (606)](https://www.capterra.com/p/121447/Sprout-Social/reviews/) Starting price $199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/121447/Sprout-Social/) [facelift](https://www.capterra.com/p/150410/facelift/) [4.4 (131)](https://www.capterra.com/p/150410/facelift/reviews/) Starting price $1199.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/150410/facelift/) [View all alternatives](https://www.capterra.com/p/124219/Infegy-Atlas/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Social Media Monitoring 4.6 (29) 75.86% of 29 reviewers that rated this feature as important or highly important Track activity on sites such as Facebook, Twitter, Instagram, etc. Dashboard 4.6 (28) 64.29% of 28 reviewers that rated this feature as important or highly important Assembly of graphs and charts for visualizing and tracking statistics/metrics Sentiment Analysis 4.4 (25) 56.00% of 25 reviewers that rated this feature as important or highly important Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Reporting/Analytics 4.2 (21) 80.95% of 21 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Multi-Channel Data Collection 4.4 (19) 84.21% of 19 reviewers that rated this feature as important or highly important Collect information from multiple sources Reporting & Statistics 4.5 (18) 77.78% of 18 reviewers that rated this feature as important or highly important Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Infegy Atlas 64 features An @mention is a way to tag or notify a specific person about a message/post Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Generate one-off reports that meet information requirements Software program that continuously adjusts its behavior based on observed data Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track and analyze various metrics such as demographics, psychographics, behavior and other insights Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Track visitors'/audience's responses across web pages and other optimized content Compare key metrics for the business against prominent players in the industry Monitor social media posts or web that mention a particular brand Track and interpret campaign performance metrics Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Provides a channel for team members to share media files, communicate, and work together Evaluating strengths and weaknesses of companies with the same target audience Track activity of your competitors Automated identification of relevant content for future sharing and reposting Visualize and analyze customer experience across all touchpoints and channels Process of dividing customers into groups based on common characteristics Customize data fields to support various needs and use cases Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Creation and customization of dashboards Import and export data to and from software applications Connect to big data sources Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency Graphical representation of data Receive and/or send email notifications for urgent updates, requests, or other information Tracks metrics that provide insight into how a user interacts with any interface or product Find & retrieve relevant data or documents Track the usage of certain hashtags Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups. Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion Monitor and collect information from social media based on specific keywords Track and monitor a specific set of keywords Tracking the status of previously identified performance measurements Observe and track the demand, usage, progress or quality of a system, product, or user Manage and post content across multiple social media accounts and platforms simultaneously Collect information from multiple sources Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers Manage and support multiple languages Process and analyze human language in text or audio form Predict future data based on historical data sets Analyze and gain insights into data in real-time Receive data and information in real time Active monitoring of systems, applications, or networks Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Search and filter data across systems to locate required information by entering keywords or certain criteria Access, combine, transform, and store data without the help of an IT department Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral Monitor social media sites for specific keywords Track activity on sites such as Facebook, Twitter, Instagram, etc. Create and manage surveys Generate or append custom campaign parameters to URLs Set up connections to third-party platforms to improve business processes Review data from past periods to reveal recurring tendencies and predict future performance Interact with data visualization elements, such as charts and graphs, to drill down into data Get Advice We can help you find the software with the features you need. Features 4.5 (83) 4.5 Based on 83 reviews ## Pricing Value for money 4.6 (50) ### Starting price Contact vendor for pricing Free trial available Value for money 4.6 (50) 4.6 Based on 50 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (75) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (75) 4.9 Based on 75 reviews ## User reviews Overall rating 4.6 Based on 83 reviews Filter by rating 5(54) 4(27) 3(1) 2(1) 1(0) Mentioned topic Sorted by most recent AA Ashlynn A. Sr. Research and Insights Analyst Marketing and Advertising ### "Great experience-- thanks \[sensitive content hidden\]" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 10, 2025 Overall a great experience! Excited to keep learning-- it can do so much! Pros It's so helpful and is great for quick turn client asks! We've had the most helpful team at Infegy helping us to get ramped up (thank you \[sensitive content hidden\]! Cons Still learning so much-- no major cons come to mind! Switched from [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) There weren't enough social platforms for us to pull from! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PH Peter H. Senior Director - Insights and Analytics Public Relations and Communications ### "Infegy Atlas Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 6/10 December 16, 2024 Positive! Everyone is very easy to work with, and flexible. Pros quick searching, lots of data channels, GREAT visualizations, ability to compare custom datasets Cons spotty data coverage, can't rely on the data sampling Alternatives considered [NewsWhip](https://www.capterra.com/p/161408/NewsWhip/) [Signal AI](https://www.capterra.com/p/160195/Signal-Media/) Reasons for choosing Infegy Atlas We use all three, but Infegy is superior to the other two in some use cases. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ES Elisa S. Consultanrt Market Research ### "infegy review" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 December 16, 2024 I usually use it for demographic and trends analysis. Pros demographics analysis. compared with other tools is the one that has most info. Cons queries process. they are confusing to create. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KS Kyle S. Senior Experience Strategist Marketing and Advertising ### "95% of the way to perfect. Big fan of Infegy Atlas." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 December 9, 2024 I can competently set up and manage my own dashboards and moderately proficient with boolean queries, but still need assistance with intricacies with intricate string exclusion type boolean operators. Pros Very powerful tool. Ability to set real time dashboard monitoring is huge plus. Cons When examining the results of my query pull I would often find multiple items dealing with the same lack of relevancy that I would then press the button to exclude from the results, but it would only exclude that individual item, not the rest of them that are 99% similar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Hi Kyle! We appreciate you taking the time to leave us such a glowing review. We're thrilled to hear that our platform has been such a help in your work!  We're excited to introduce you to Starscape and our improved query building experiences. Also, we really appreciate the feedback, and we'll share it with the team here. Looking forward to continuing to work together in the new year! CD Christopher D. Director Marketing and Advertising ### "Infegy Atlas" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 December 3, 2024 Pros Great platform, easy to use and included many different social media sources Cons The post volume data sometimes had to be estimated which made it a little difficult to follow Switched from [Brandwatch](https://www.capterra.com/p/277011/Brandwatch/) We made the switch due to pricing and more data Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Hi Chris! It's great to hear that our platform is making such a positive impact on your work. Thank you for sharing your experience with others!  Please let us know what we can do to help further. ES Ella S. Senior Consultant Market Research ### "Infegy Atlas " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 4/10 December 3, 2024 Overall the experience has been positive Pros The comparison tools that allow me to look between different searches Cons Can be difficult to get exactly the right search that I want Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Hi Ella! We're delighted to hear that our platform is meeting your market research needs and that you find it to be a valuable tool. We know creating the right search can be a challenge, so please reach out any time to get a second set of eyes for help or we'd love to see you on a webinar session! Thank you for sharing your positive experience with others! KR Koby R. Strategist Sports ### "Like the tool and liking it more ass I learn more." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 August 20, 2024 I have not found a better social listening tool and \[sensitive content hidden\] (our contact) is so helpful and always willing to jump on a call which is major for our whole team. Pros The ability to snapshot multiple different queries at once and look at them individually and separately. Cons I wish I could mass change sentiment around a single word and look at different timeframes without having to open a new tab. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 22, 2024 Thank you so much for taking the time to share your positive experience with our platform, Koby! We're thrilled to hear that you're finding it to be so useful! We have some options for you, if you'd like to mass edit sentiment for a word. I'll have your CSM reach out to you to help. Also, I'm excited to let you know that pop-ups on the page vs a new tab is live in Starscape! As always, please let us know what else we can do to help you to achieve your goals! AA Andres A. Insights Consultant Computer Software ### "Atlas review" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 10/10 August 20, 2024 I like a lot. I'd like that maybe the UX could be more pretty and visual actractive. Also It would be good to have AI system to ask question faster. Pros The usability. I think it's very easy to use and understand. Cons it has not an AI system to answer queries easier. Switched from [Talkwalker](https://www.capterra.com/p/161487/Talkwalker/) Ai features and better UX visual and design. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor August 22, 2024 It's great to hear that our platform is making such a positive impact on your work, Andres. Thank you for sharing your experience with others! Exciting news - we've launched our all-new Gen AI feature, and I think you're going to love it. Reach out to your CSM for a demo! Please let us know what we can do to help further. MN Megi N. Strategic Planner Market Research ### "Infegy Atlas Review-MN" 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 August 8, 2024 Overall it's been very helpful when working on niche brands/products or for new business pitches. Pros The support staff is always great and ready to help. Cons Even if I filter out reposts, it often still includes them in my query causing the same post to appear again and again. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Thank you for leaving us such a positive review, Megi! We're glad to hear that our platform is helping you win pitches and gain insightful market research.  We are here to help so please call on us whenever needed! JB Jayce B. Jr. Business Insights Analyst Marketing and Advertising ### "Jayce Brayboy- Infegy Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 June 26, 2024 8.5/10. Slightly confusing at times simply because I do not use it yhat often, but the support team is always great. Pros The platform's ability to handle large volumes of data and generate detailed, actionable reports is invaluable for making data-driven decisions. The support and suggestions from Infegy representatives, such as optimizing Boolean queries and improving workspace setups helps a bunch as well. Cons The initial setup and learning curve can be steep, particularly for users who are not already familiar with social media analytics tools. While the platform offers extensive customization options, this can sometimes lead to a complex user experience that may be overwhelming for new users. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor December 16, 2024 Thanks, Jayce! We're so glad to hear that our platform is making it easier for you to conduct market research. Thank you for sharing your experience with us and with others!  Call us whenever you need help! [View all Reviews](https://www.capterra.com/p/124219/Infegy-Atlas/reviews/) Popular comparisons [YouScan vs Infegy Atlas](https://www.capterra.com/compare/124219-173036/Infegy-Atlas-vs-YouScan)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)