---
title: "Infegy Starscape Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about Infegy Starscape Software - reviews, pricing plans, popular comparisons to other Social Listening Tools products and more."
source_url: "https://www.capterra.com/p/124219/Infegy-Atlas/"
page_type: "product"
language: "en"
publication_date: "2026-09-30"
---

# 

 Infegy Starscape Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 30, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Infegy Starscape

## What is Infegy Starscape?

Infegy Atlas combines diverse social listening capabilities with the most comprehensive analytics on the market. Equipped with Infegy IQ, our proprietary AI, you’ll quickly be finding market insights. It goes beyond basic sentiment to to Infegy Atlas has unlimited topics, mentions and queries leading to the most flexible tool on the market.

## What is Infegy Starscape used for?

[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Market Research](https://www.capterra.com/market-research-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 83 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

### Starting price

Free trial available

Capterra Shortlist charts the highest-rated and most popular products...

-   Market Research / 2025

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Infegy Starscape?[Manage this product listing](https://www.g2.com/products/infegy-starscape/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Infegy Starscape

4.6 (83)

VS.

[4.9 (125)](https://www.capterra.com/p/173036/YouScan/reviews/)

Starting Price

Contact vendor

Starting Price

$499

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (83)

Ease Of Use

4.8 (2,485)

Value For Money

4.6 (50)

Value For Money

4.6 (2,211)

Customer Service

4.9 (75)

Customer Service

5.0 (2,217)

## Infegy Starscape alternatives

[BigSpy](https://www.capterra.com/p/203036/BigSpy/)

[4.8 (2,485)](https://www.capterra.com/p/203036/BigSpy/reviews/)

Starting price

$9.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/203036/BigSpy/)

Highest Rated

[BrandMentions](https://www.capterra.com/p/235227/BrandMentions/)

[5.0 (64)](https://www.capterra.com/p/235227/BrandMentions/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/235227/BrandMentions/)

[Brand24](https://www.capterra.com/p/149054/Brand24/)

[4.7 (256)](https://www.capterra.com/p/149054/Brand24/reviews/)

Starting price

$199.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/149054/Brand24/)

[Agorapulse](https://www.capterra.com/p/123971/Agorapulse/)

[4.6 (713)](https://www.capterra.com/p/123971/Agorapulse/reviews/)

Starting price

$69.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

[Learn More](https://www.capterra.com/p/123971/Agorapulse/)

[View all alternatives](https://www.capterra.com/p/124219/Infegy-Atlas/alternatives/)

## FAQs about Infegy Starscape

Overview

### What problems does Infegy Starscape solve?

Infegy Starscape solves the challenge of turning fragmented online conversations into usable audience, brand, and campaign intelligence. Custom Boolean queries, filters, sentiment analysis, and comparative visualizations help agency strategists, market researchers, social media teams, and client-service teams assess category trends, benchmark competitors, identify influencers, monitor reputation, and prepare evidence-backed pitch and reporting decks.

Answer based on 63 reviews

Overview

### Which roles and teams benefit most from Infegy Starscape?

Infegy Starscape is most used by strategists, planners, and content teams that analyze audience conversations to shape brand, campaign, and media plans. Data analysts and consumer insights professionals use it to identify trends and measure sentiment, while directors and consultants turn social intelligence into recommendations for clients and business leaders.

Answer based on 83 reviews

Overview

### What company size and industries is Infegy Starscape built for?

Infegy Starscape is for brands, marketing and advertising agencies, and market research firms of all sizes, with small businesses comprising 61% of reviewers. It is most used in Marketing and Advertising (57%), followed by Market Research (14%) and Education Management (5%), while enterprise and midsize organizations represent 22% and 17%.

Answer based on 83 reviews

Features and Usability

### What are the key features of Infegy Starscape?

Infegy Starscape includes core social listening features such as Boolean query building, advanced filtering, and real-time monitoring across online conversations. Reviewers frequently use audience insights, sentiment analysis, and customer segmentation to examine consumer behavior, alongside data visualizations, word clouds, dashboards, and reports for comparing brands, topics, and campaigns.

Answer based on 31 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Infegy Starscape?

Infegy Starscape offers live online training, webinars, documentation, and videos to support team adoption. Reviewers say users can learn the basics quickly and navigate the platform after training, while beginners, infrequent users, and teams building Boolean queries may need more time because of its extensive features and data.

Answer based on 13 reviews

Getting Started and Support

### What customer support options does Infegy Starscape offer, and how do users rate the experience?

Infegy Starscape offers Email/Help Desk, FAQ/Forum, and Phone Support. Users generally describe the support team as responsive, knowledgeable, and helpful, particularly during onboarding, training, dashboard setup, and time-sensitive requests. Some users report a steep learning curve and find the platform overwhelming initially, making guided training especially valuable.

Answer based on 31 reviews

Features and Usability

### How easy is it to build Boolean queries?

Infegy Starscape gives teams flexible Boolean query building for targeted social research. Marketing and insights teams value preset queries, editable search logic, segmentation, and quick comparisons, while complex operators, duplicate content, and irrelevant posts can require practice and support to refine results.

Answer based on 28 reviews

Features and Usability

### How well does it support social listening?

Infegy Starscape supports customizable social listening for audience research, brand monitoring, and campaign planning. Agencies, researchers, and marketing teams use conversation data, sentiment, emotion, audience filters, influencer insights, and TikTok listening to investigate what people discuss and build evidence for strategic recommendations, though teams may need to align impression reporting with existing measurement methods.

Answer based on 21 reviews

Features and Usability

### Is Infegy Starscape easy to use?

Infegy Starscape presents social data through clear visualizations, word clouds, graphs, and exportable tables that teams can use in client decks. Its broad feature set and customization can make navigation, icons, and collaboration feel confusing for new or occasional users, so onboarding and support remain helpful.

Answer based on 21 reviews

## Features

AI summary

Based on 2,520 Social Listening Tools reviews

Not all Social Media Monitoring products cover every feature buyers care about most. Here is what Capterra reviewers highlight as essential when choosing a solution:

-   **Social Media Integration** (**47%** of reviewers rated this feature as critical)
-   **Automated Publishing** (**52%**)
-   **Content Management** (**39%**)

Infegy Starscape includes **Content Management**, which helps teams organize and manage brand content in one place. However, it does not offer **Social Media Integration** or **Automated Publishing**. Instead, it provides other features that reviewers also value, including **Multi-Channel Data Collection** (**44%**), **Performance Metrics** (**37%**), and **Social Listening** (**36%**). These features help businesses track conversations across sources, measure campaign results, and monitor audience sentiment, giving teams clearer insight for content planning and brand decisions.

Social Media Integration

5.0 (1)

0.00% of 1 reviewers that rated this feature as important or highly important

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Social Listening

4.7 (10)

40.00% of 10 reviewers that rated this feature as important or highly important

Monitor social media sites for specific keywords

Social Media Monitoring

4.6 (29)

75.86% of 29 reviewers that rated this feature as important or highly important

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Dashboard

4.6 (28)

64.29% of 28 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Sentiment Analysis

4.4 (25)

56.00% of 25 reviewers that rated this feature as important or highly important

Categorize emotions expressed and identify if they are positive, negative or neutral

Reporting/Analytics

4.2 (21)

80.95% of 21 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Infegy Starscape 68 features

### All Features
- Access Controls/Permissions: Define levels of authorization for access to specific files or systems
- Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows
- Advanced Data Filtering: Provides advanced data filtering capabilities to help users drill down, sort, filter, aggregate, and group customer journey data.
- Advanced Filtering: Allows users to drill down or slice and dice audience data with filters
- Alerts and Notifications: Self-monitors important metrics and sends notifications to users in-app or through email, text message or otherwise.
- API: Application programming interface that allows for integration with other systems/databases
- Audience Analytics: Track and analyze various metrics such as demographics, psychographics, behavior and other insights
- Audience Insights: Delivers in-depth, actionable insights on audience demographics, interests, affinities, and behaviors
- Autonomous Task Execution: Completes tasks independently without constant human intervention
- Benchmarking: Compare key metrics for the business against prominent players in the industry
- Boolean Search: Capability to use a search engine via operators like AND, NOT, and OR
- Brand Monitoring: Monitors social media channels for brand mentions and reports on the quality and quantity of conversations about a brand or product.
- Buyer Personas: Set buyer personas so users can target content to their most valuable audiences.
- Campaign Analytics: Track and interpret campaign performance metrics
- Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together
- Commenting/Notes: Leave comments and notes on documents for others to view
- Competitor Analysis: Monitors rates from other hotels to identify opportunities to capture churned customers, and weigh pricing against the competition.
- Competitor Monitoring: Track activity of your competitors
- Cross-system Integration: Works across multiple software systems or databases
- Customer Segmentation: Process of dividing customers into groups based on common characteristics
- Customizable Branding: Add customized logos and colors to align with company branding
- Customizable Reports: Alter the layout and content of reports
- Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements
- Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics
- Dashboard Creation: Creation and customization of dashboards
- Dashboards: An easy to read, often single page, real-time user interface, showing a graphical presentation of the current status and historical trends of an organization's Key Performance Indicators (KPIs) to enable instantaneous and informed decisions to be made at a glance.
- Data Exporting: Allows users to export reports from the product into an .xsl, .csv, or .pdf file.
- Data Import/Export: Import and export data to and from software applications
- Data Visualization: Graphical representation of data
- Decision Making: Makes informed choices based on available data and objectives
- Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components
- Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product
- Hashtag Analytics: Analyzes the performance of hashtags and identifies popular or trending hashtags.
- Hashtag Tracking: Track the usage of certain hashtags
- Influencer Identification: Finds and highlights the followers with the largest and most influential followings of their own to tap into as potential brand advocates.
- Influencer Tracking: Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion
- Keyword Filtering: Monitor and collect information from social media based on specific keywords
- Keyword Tracking: Track and monitor a specific set of keywords
- Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user
- Natural Language Processing: Process and analyze human language in text or audio form
- Network Analysis: Run tests on a network to find the root cause of network issues
- Paid Campaign Tracking: Tracks and measures the success of paid advertising initiatives run on social media sites.
- Post Performance: Tracks how much engagement (views, likes, favorites, retweets, comments, etc.) each piece of content receives to highlight which types of content resonate best with the target audience.
- Proactive Assistance: Uses webpage, tab, browsing session, or selected text context to generate responses and suggestions
- Real-Time Analytics: Analyze and gain insights into data in real-time
- Real-Time Data: Receive data and information in real time
- Real-Time Monitoring: Active monitoring of systems, applications, or networks
- Real-Time Reporting: Active reporting of data and metrics
- Report Customizability: Allows user flexibility into manipulating and digging deeper into the data that is provided through the tool.
- Report Exporting: Allows reports to be exported in file formats like PDF and Excel or to other software
- Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns
- Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data
- Reputation Management: Monitor and manage customers' perceptions about a business, product, or service
- Scalability: Manage a growing amount of work to meet increased demand without compromising performance
- Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria
- Segmentation: Group leads or contacts based on their specific characteristics
- Sentiment Analysis: Categorize emotions expressed and identify if they are positive, negative or neutral
- Social Listening: Monitor social media sites for specific keywords
- Social Measurement: Measure campaigns, brands, and products for quantitative metrics such as conversation volume, when conversations are happening, and your brand's share of voice.
- Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.
- Social Media Monitoring: Track activity on sites such as Facebook, Twitter, Instagram, etc.
- Social Reporting: Access custom reports and dashboards to measure social activity and engagement opportunities. Allows users to export data and graphs into various formats.
- Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes
- Third-Party Integrations: Set up connections to third-party platforms to improve business processes
- Trend Analysis: Review data from past periods to reveal recurring tendencies and predict future performance
- Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data
- Visualizations: Create dashboards that provide real-time data and insights for comprehensive SAP security.
- White Label: Ability that lets users rebrand the software to make it look like their own

---

Get Advice

We can help you find the software with the features you need.

Features

4.5 (83)

4.5

Based on 83 reviews

## Pricing

Value for money

4.6 (50)

### Starting price

Free trial available

Value for money

4.6 (50)

4.6

Based on 50 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (75)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (75)

4.9

Based on 75 reviews

## User reviews

Overall rating

4.6

Based on 83 reviews

Filter by rating

5(54)

4(27)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AA

Ashlynn A.

Sr. Research and Insights Analyst

Marketing and Advertising

### "Great experience-- thanks \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2025

Overall a great experience! Excited to keep learning-- it can do so much!

Pros

It's so helpful and is great for quick turn client asks! We've had the most helpful team at Infegy helping us to get ramped up (thank you \[sensitive content hidden\]!

Cons

Still learning so much-- no major cons come to mind!

Switched from

[Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)

There weren't enough social platforms for us to pull from!

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

PH

Peter H.

Senior Director - Insights and Analytics

Public Relations and Communications

### "Infegy Atlas Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 16, 2024

Positive! Everyone is very easy to work with, and flexible.

Pros

quick searching, lots of data channels, GREAT visualizations, ability to compare custom datasets

Cons

spotty data coverage, can't rely on the data sampling

Alternatives considered

[NewsWhip](https://www.capterra.com/p/161408/NewsWhip/)

[Signal AI](https://www.capterra.com/p/160195/Signal-Media/)

Reasons for choosing Infegy Starscape

We use all three, but Infegy is superior to the other two in some use cases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Elisa S.

Consultanrt

Market Research

### "infegy review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 16, 2024

I usually use it for demographic and trends analysis.

Pros

demographics analysis. compared with other tools is the one that has most info.

Cons

queries process. they are confusing to create.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kyle S.

Senior Experience Strategist

Marketing and Advertising

### "95% of the way to perfect. Big fan of Infegy Atlas."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 9, 2024

I can competently set up and manage my own dashboards and moderately proficient with boolean queries, but still need assistance with intricacies with intricate string exclusion type boolean operators.

Pros

Very powerful tool. Ability to set real time dashboard monitoring is huge plus.

Cons

When examining the results of my query pull I would often find multiple items dealing with the same lack of relevancy that I would then press the button to exclude from the results, but it would only exclude that individual item, not the rest of them that are 99% similar.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Hi Kyle! We appreciate you taking the time to leave us such a glowing review. We're thrilled to hear that our platform has been such a help in your work!  We're excited to introduce you to Starscape and our improved query building experiences. Also, we really appreciate the feedback, and we'll share it with the team here. Looking forward to continuing to work together in the new year!

CD

Christopher D.

Director

Marketing and Advertising

### "Infegy Atlas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 3, 2024

Pros

Great platform, easy to use and included many different social media sources

Cons

The post volume data sometimes had to be estimated which made it a little difficult to follow

Switched from

[Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)

We made the switch due to pricing and more data

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Hi Chris! It's great to hear that our platform is making such a positive impact on your work. Thank you for sharing your experience with others!  Please let us know what we can do to help further.

ES

Ella S.

Senior Consultant

Market Research

### "Infegy Atlas "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

December 3, 2024

Overall the experience has been positive

Pros

The comparison tools that allow me to look between different searches

Cons

Can be difficult to get exactly the right search that I want

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Hi Ella! We're delighted to hear that our platform is meeting your market research needs and that you find it to be a valuable tool. We know creating the right search can be a challenge, so please reach out any time to get a second set of eyes for help or we'd love to see you on a webinar session! Thank you for sharing your positive experience with others!

KR

Koby R.

Strategist

Sports

### "Like the tool and liking it more ass I learn more."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 20, 2024

I have not found a better social listening tool and \[sensitive content hidden\] (our contact) is so helpful and always willing to jump on a call which is major for our whole team.

Pros

The ability to snapshot multiple different queries at once and look at them individually and separately.

Cons

I wish I could mass change sentiment around a single word and look at different timeframes without having to open a new tab.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 22, 2024

Thank you so much for taking the time to share your positive experience with our platform, Koby! We're thrilled to hear that you're finding it to be so useful! We have some options for you, if you'd like to mass edit sentiment for a word. I'll have your CSM reach out to you to help. Also, I'm excited to let you know that pop-ups on the page vs a new tab is live in Starscape! As always, please let us know what else we can do to help you to achieve your goals!

AA

Andres A.

Insights Consultant

Computer Software

### "Atlas review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 20, 2024

I like a lot. I'd like that maybe the UX could be more pretty and visual actractive. Also It would be good to have AI system to ask question faster.

Pros

The usability. I think it's very easy to use and understand.

Cons

it has not an AI system to answer queries easier.

Switched from

[Lumen by Talkwalker](https://www.capterra.com/p/161487/Talkwalker/)

Ai features and better UX visual and design.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 22, 2024

It's great to hear that our platform is making such a positive impact on your work, Andres. Thank you for sharing your experience with others! Exciting news - we've launched our all-new Gen AI feature, and I think you're going to love it. Reach out to your CSM for a demo! Please let us know what we can do to help further.

MN

Megi N.

Strategic Planner

Market Research

### "Infegy Atlas Review-MN"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 8, 2024

Overall it's been very helpful when working on niche brands/products or for new business pitches.

Pros

The support staff is always great and ready to help.

Cons

Even if I filter out reposts, it often still includes them in my query causing the same post to appear again and again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Thank you for leaving us such a positive review, Megi! We're glad to hear that our platform is helping you win pitches and gain insightful market research.  We are here to help so please call on us whenever needed!

JB

Jayce B.

Jr. Business Insights Analyst

Marketing and Advertising

### "Jayce Brayboy- Infegy Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 26, 2024

8.5/10. Slightly confusing at times simply because I do not use it yhat often, but the support team is always great.

Pros

The platform's ability to handle large volumes of data and generate detailed, actionable reports is invaluable for making data-driven decisions. The support and suggestions from Infegy representatives, such as optimizing Boolean queries and improving workspace setups helps a bunch as well.

Cons

The initial setup and learning curve can be steep, particularly for users who are not already familiar with social media analytics tools. While the platform offers extensive customization options, this can sometimes lead to a complex user experience that may be overwhelming for new users.

Review source

Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you.

Response from Vendor

December 16, 2024

Thanks, Jayce! We're so glad to hear that our platform is making it easier for you to conduct market research. Thank you for sharing your experience with us and with others!  Call us whenever you need help!

[View all Reviews](https://www.capterra.com/p/124219/Infegy-Atlas/reviews/)

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Popular comparisons

[BigSpy vs Infegy Starscape](https://www.capterra.com/compare/124219-203036/Infegy-Atlas-vs-BigSpy)