# Infegy Atlas Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Infegy Atlas Software - reviews, pricing plans, popular comparisons to other Social Media Monitoring products and more.

Source: https://www.capterra.com/p/124219/Infegy-Atlas/pricing

---

# 

 Infegy Atlas Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Infegy Atlas

## What is Infegy Atlas?

Infegy Atlas combines diverse social listening capabilities with the most comprehensive consumer intelligence analytics on the market. Equipped with the data-fueled powerhouse that is Infegy IQ, our proprietary AI, you’ll soon be taking a competitive stance in the landscape of your market. Understand your audiences, monitor your brand health, uncover trends — all the while backed by a dedicated Client Success team.

## What is Infegy Atlas used for?

[Social Media Monitoring](https://www.capterra.com/social-media-monitoring-software/)[Market Research](https://www.capterra.com/market-research-software/)[Social Listening Tools](https://www.capterra.com/social-listening-tools-software/)

Overall rating

Based on 83 user reviews

Reviews sentiment

Positive

98%

Neutral

1%

Negative

1%

Contact vendor  
for pricing

Free trial  
available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Infegy Atlas

4.6 (83)

VS.

[4.9 (106)](https://www.capterra.com/p/173036/YouScan/reviews/)

Starting Price

Contact vendor

Starting Price

$499

Other, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (83)

Ease Of Use

4.8 (106)

Value For Money

4.6 (50)

Value For Money

4.6 (99)

Customer Service

4.9 (75)

Customer Service

5.0 (104)

## Infegy Atlas alternatives

[4.6 (2,315)](https://www.capterra.com/p/151962/SEMrush/reviews/)

Starting price

$139.95

Per User, Per Month

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[Sprout Social](https://www.capterra.com/p/121447/Sprout-Social/)

[4.4 (606)](https://www.capterra.com/p/121447/Sprout-Social/reviews/)

Starting price

$199.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/121447/Sprout-Social/)

[facelift](https://www.capterra.com/p/150410/facelift/)

[4.4 (131)](https://www.capterra.com/p/150410/facelift/reviews/)

Starting price

$1199.00

Per User, Per Month

[Learn More](https://www.capterra.com/p/150410/facelift/)

[View all alternatives](https://www.capterra.com/p/124219/Infegy-Atlas/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Social Media Monitoring

4.6 (29)

75.86% of 29 reviewers that rated this feature as important or highly important

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Dashboard

4.6 (28)

64.29% of 28 reviewers that rated this feature as important or highly important

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Sentiment Analysis

4.4 (25)

56.00% of 25 reviewers that rated this feature as important or highly important

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Reporting/Analytics

4.2 (21)

80.95% of 21 reviewers that rated this feature as important or highly important

View and track pertinent metrics to find patterns and gain insights from data

Multi-Channel Data Collection

4.4 (19)

84.21% of 19 reviewers that rated this feature as important or highly important

Collect information from multiple sources

Reporting & Statistics

4.5 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Infegy Atlas 64 features

An @mention is a way to tag or notify a specific person about a message/post

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Generate one-off reports that meet information requirements

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Track and analyze various metrics such as demographics, psychographics, behavior and other insights

Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention

Track visitors'/audience's responses across web pages and other optimized content

Compare key metrics for the business against prominent players in the industry

Monitor social media posts or web that mention a particular brand

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc.

Provides a channel for team members to share media files, communicate, and work together

Evaluating strengths and weaknesses of companies with the same target audience

Track activity of your competitors

Automated identification of relevant content for future sharing and reposting

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Creation and customization of dashboards

Import and export data to and from software applications

Connect to big data sources

Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency

Graphical representation of data

Receive and/or send email notifications for urgent updates, requests, or other information

Tracks metrics that provide insight into how a user interacts with any interface or product

Find & retrieve relevant data or documents

Track the usage of certain hashtags

Collect data to measure/track the positive impact an organization, nonprofit, or program has on social, environmental, or other groups.

Identify and track activity, including generated revenue, of prominent social media personalities that have sway over public opinion

Monitor and collect information from social media based on specific keywords

Track and monitor a specific set of keywords

Tracking the status of previously identified performance measurements

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and post content across multiple social media accounts and platforms simultaneously

Collect information from multiple sources

Multiple channels (email, web link, or social media) to distribute products, services, or surveys to customers

Manage and support multiple languages

Process and analyze human language in text or audio form

Predict future data based on historical data sets

Analyze and gain insights into data in real-time

Receive data and information in real time

Active monitoring of systems, applications, or networks

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Search and filter data across systems to locate required information by entering keywords or certain criteria

Access, combine, transform, and store data without the help of an IT department

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Monitor social media sites for specific keywords

Track activity on sites such as Facebook, Twitter, Instagram, etc.

Create and manage surveys

Generate or append custom campaign parameters to URLs

Set up connections to third-party platforms to improve business processes

Review data from past periods to reveal recurring tendencies and predict future performance

Interact with data visualization elements, such as charts and graphs, to drill down into data

Get Advice

We can help you find the software with the features you need.

Features

4.5 (83)

4.5

Based on 83 reviews

## Pricing

Value for money

4.6 (50)

### Starting price

Contact vendor  
for pricing

Free trial  
available

Value for money

4.6 (50)

4.6

Based on 50 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (75)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (75)

4.9

Based on 75 reviews

## User reviews

Overall rating

4.6

Based on 83 reviews

Filter by rating

5(54)

4(27)

3(1)

2(1)

1(0)

Mentioned topic

Sorted by most recent

AA

Ashlynn A.

Sr. Research and Insights Analyst

Marketing and Advertising

### "Great experience-- thanks \[sensitive content hidden\]"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 10, 2025

Overall a great experience! Excited to keep learning-- it can do so much!

Pros

It's so helpful and is great for quick turn client asks! We've had the most helpful team at Infegy helping us to get ramped up (thank you \[sensitive content hidden\]!

Cons

Still learning so much-- no major cons come to mind!

Switched from

[Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)

There weren't enough social platforms for us to pull from!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PH

Peter H.

Senior Director - Insights and Analytics

Public Relations and Communications

### "Infegy Atlas Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

December 16, 2024

Positive! Everyone is very easy to work with, and flexible.

Pros

quick searching, lots of data channels, GREAT visualizations, ability to compare custom datasets

Cons

spotty data coverage, can't rely on the data sampling

Alternatives considered

[NewsWhip](https://www.capterra.com/p/161408/NewsWhip/)

[Signal AI](https://www.capterra.com/p/160195/Signal-Media/)

Reasons for choosing Infegy Atlas

We use all three, but Infegy is superior to the other two in some use cases.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Elisa S.

Consultanrt

Market Research

### "infegy review"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

December 16, 2024

I usually use it for demographic and trends analysis.

Pros

demographics analysis. compared with other tools is the one that has most info.

Cons

queries process. they are confusing to create.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KS

Kyle S.

Senior Experience Strategist

Marketing and Advertising

### "95% of the way to perfect. Big fan of Infegy Atlas."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

December 9, 2024

I can competently set up and manage my own dashboards and moderately proficient with boolean queries, but still need assistance with intricacies with intricate string exclusion type boolean operators.

Pros

Very powerful tool. Ability to set real time dashboard monitoring is huge plus.

Cons

When examining the results of my query pull I would often find multiple items dealing with the same lack of relevancy that I would then press the button to exclude from the results, but it would only exclude that individual item, not the rest of them that are 99% similar.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Hi Kyle! We appreciate you taking the time to leave us such a glowing review. We're thrilled to hear that our platform has been such a help in your work!  We're excited to introduce you to Starscape and our improved query building experiences. Also, we really appreciate the feedback, and we'll share it with the team here. Looking forward to continuing to work together in the new year!

CD

Christopher D.

Director

Marketing and Advertising

### "Infegy Atlas"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

December 3, 2024

Pros

Great platform, easy to use and included many different social media sources

Cons

The post volume data sometimes had to be estimated which made it a little difficult to follow

Switched from

[Brandwatch](https://www.capterra.com/p/277011/Brandwatch/)

We made the switch due to pricing and more data

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Hi Chris! It's great to hear that our platform is making such a positive impact on your work. Thank you for sharing your experience with others!  Please let us know what we can do to help further.

ES

Ella S.

Senior Consultant

Market Research

### "Infegy Atlas "

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

0.0

0.0

Likelihood to Recommend

4/10

December 3, 2024

Overall the experience has been positive

Pros

The comparison tools that allow me to look between different searches

Cons

Can be difficult to get exactly the right search that I want

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Hi Ella! We're delighted to hear that our platform is meeting your market research needs and that you find it to be a valuable tool. We know creating the right search can be a challenge, so please reach out any time to get a second set of eyes for help or we'd love to see you on a webinar session! Thank you for sharing your positive experience with others!

KR

Koby R.

Strategist

Sports

### "Like the tool and liking it more ass I learn more."

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 20, 2024

I have not found a better social listening tool and \[sensitive content hidden\] (our contact) is so helpful and always willing to jump on a call which is major for our whole team.

Pros

The ability to snapshot multiple different queries at once and look at them individually and separately.

Cons

I wish I could mass change sentiment around a single word and look at different timeframes without having to open a new tab.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 22, 2024

Thank you so much for taking the time to share your positive experience with our platform, Koby! We're thrilled to hear that you're finding it to be so useful! We have some options for you, if you'd like to mass edit sentiment for a word. I'll have your CSM reach out to you to help. Also, I'm excited to let you know that pop-ups on the page vs a new tab is live in Starscape! As always, please let us know what else we can do to help you to achieve your goals!

AA

Andres A.

Insights Consultant

Computer Software

### "Atlas review"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

10/10

August 20, 2024

I like a lot. I'd like that maybe the UX could be more pretty and visual actractive. Also It would be good to have AI system to ask question faster.

Pros

The usability. I think it's very easy to use and understand.

Cons

it has not an AI system to answer queries easier.

Switched from

[Talkwalker](https://www.capterra.com/p/161487/Talkwalker/)

Ai features and better UX visual and design.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

August 22, 2024

It's great to hear that our platform is making such a positive impact on your work, Andres. Thank you for sharing your experience with others! Exciting news - we've launched our all-new Gen AI feature, and I think you're going to love it. Reach out to your CSM for a demo! Please let us know what we can do to help further.

MN

Megi N.

Strategic Planner

Market Research

### "Infegy Atlas Review-MN"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 8, 2024

Overall it's been very helpful when working on niche brands/products or for new business pitches.

Pros

The support staff is always great and ready to help.

Cons

Even if I filter out reposts, it often still includes them in my query causing the same post to appear again and again.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Thank you for leaving us such a positive review, Megi! We're glad to hear that our platform is helping you win pitches and gain insightful market research.  We are here to help so please call on us whenever needed!

JB

Jayce B.

Jr. Business Insights Analyst

Marketing and Advertising

### "Jayce Brayboy- Infegy Review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

June 26, 2024

8.5/10. Slightly confusing at times simply because I do not use it yhat often, but the support team is always great.

Pros

The platform's ability to handle large volumes of data and generate detailed, actionable reports is invaluable for making data-driven decisions. The support and suggestions from Infegy representatives, such as optimizing Boolean queries and improving workspace setups helps a bunch as well.

Cons

The initial setup and learning curve can be steep, particularly for users who are not already familiar with social media analytics tools. While the platform offers extensive customization options, this can sometimes lead to a complex user experience that may be overwhelming for new users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

December 16, 2024

Thanks, Jayce! We're so glad to hear that our platform is making it easier for you to conduct market research. Thank you for sharing your experience with us and with others!  Call us whenever you need help!

[View all Reviews](https://www.capterra.com/p/124219/Infegy-Atlas/reviews/)

Popular comparisons

[YouScan vs Infegy Atlas](https://www.capterra.com/compare/124219-173036/Infegy-Atlas-vs-YouScan) 

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