Who Uses This Software?

Used by over 1100 physiotherapists, chiropractors, nurses, doctors, massage therapists, occupational therapists, Chinese medicine, and other allied health professionals


Average Ratings

3 Reviews
  • 3.5 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • InnoCare
  • innocaresoftware.ca/
  • Founded 2000
  • Canada

About InnoCare

InnoCare Software puts everything at your fingertips. Manage your staff, your finances, and your patients all in one place, software not only consolidates your clinic management, it lets you run reports to optimize it! With InnoCare Software, you can run your whole clinic from your schedule, manage patients and staff, bill, run reports, chart, and grow your clinic.


InnoCare Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Management
  • Group Scheduling
  • Meeting Room Booking
  • Multi-Location
  • Online Scheduling
  • Payment Processing
  • Recurring Appointments
  • Reservations

InnoCare Reviews Recently Reviewed!

I enjoy using Innocare software overall but there is definite work to be done in the background.

May 16, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I think the best feature of this software is the continual automatic updates and accessibility from anywhere.

Cons: I don't like the glitches when submitting patient claims via Innocare. It has never worked properly for me overall and I am forced to submit online claims via the Telus Health Portal. I also wish I could create a new patient on a tablet or smart phone.

Overall: Peace of mind with customer support handling any issues I might have. My patients love Pencil That for online booking and the auto reminders via email.

User friendly software and Innocare staff very responsive to address any questions or concerns

May 16, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The system is overall user friendly. Adding payers in and setting up patients is an easy task with multiple areas of the profile allows to have more information at your finger tips. Applying payments also a simple task. I really enjoy that you can complete one task in several areas in the system so it saves you time of going back and forth to different screens. The support staff are also very quick to respond when the system goes down and sends us constant email updates of the issue and when it will be resolved and when you running 12 clinics communication is Key!!

Cons: I would like to a more modern Electronic Medical Records system. Find the colours of the system to be very blue and grey. On occasion the system goes down which or any clinic would be inconvenient so we also have a back up online scheduler separate from Innocare. With the time difference of Newfoundland of being 1.5 hours ahead of Ontario when there is an issue in the system it is almost lunch time for us by the time it gets resolved.

Great bang for your buck. Scheduling, billing, e-documents, appt reminders, charting all in one plac

May 16, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: Integration with Telus health, charting, schedule set up. Very easy to train new employees to use. Cloud software has been great.

Cons: Does not integrate with QuickBooks. Not much guidance for the business owner in regards to Key Metrics and tracking the financial health of the business. Not being able to separate eDocuments into different injuries with different screens. I have looked at other software that has these features available.

Overall: Everything is all in one place and can be accessed anywhere with the cloud.