# Otuvy Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Otuvy Software - reviews, pricing plans, popular comparisons to other Field Service Management products and more. Source: https://www.capterra.com/p/124232/CleanTelligent --- # Otuvy Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Otuvy ## What is Otuvy? Replace uncertainty with trust by proving the value of your work to clients, stakeholders, and employees. Otuvy (formerly CleanTelligent Software) turns customizable inspections into actionable work orders, checklists, and reports—eliminating the need for inflexible software or stacks of paperwork. Streamline communication, resolve issues faster, and provide real-time transparency through automated workflows, photo documentation, and client portals that showcase your results. Clients like, Executive Management Services achieved a 100% boost in employee efficiency and reduced work order response times by 98% within six months of using Otuvy. By centralizing inspections, tasks, and data-driven insights, Otuvy helps you avoid operational gaps, allocate resources effectively, and turn everyday performance into measurable proof of your impact. In a competitive industry where transparency drives retention, Otuvy equips teams to scale confidently while maintaining consistent quality. ## What is Otuvy used for? [Inspection](https://www.capterra.com/inspection-software/)[Janitorial](https://www.capterra.com/janitorial-software/)[CMMS](https://www.capterra.com/cmms-software/) Overall rating Based on 38 user reviews Reviews sentiment Positive 84% Neutral 11% Negative 5% Starting price $150 Other, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Otuvy?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.otuvy.com/&name=Otuvy) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Otuvy 4.2 (38) VS. [4.7 (209)](https://www.capterra.com/p/149651/Commusoft/reviews/) Starting Price $150 Other, Per Month Starting Price $100 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 3.9 (38) Ease Of Use 4.6 (209) Value For Money 4.2 (29) Value For Money 4.6 (200) Customer Service 4.2 (33) Customer Service 4.8 (204) ## Otuvy alternatives [4.6 (1,420)](https://www.capterra.com/p/127994/Jobber/reviews/) Starting price $39.00 Per User, Per Month [4.6 (51)](https://www.capterra.com/p/164100/Janitorial-Manager/reviews/) Starting price Contact vendor for pricing Highest Rated [4.9 (68)](https://www.capterra.com/p/169880/Ai-Field-Management/reviews/) Starting price $21.99 Per User, Per Month [4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/124232/Otuvy/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Inspection Management 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Mobile Access 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Reporting/Analytics 4.3 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Image Capture 3.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Process images and automatically scan for data Customer Database 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important A collection of customer information such as contact details, demographics, previous interactions, etc. Customizable Fields 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Customize data fields to support various needs and use cases Otuvy 66 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Manage various aspects of appointments including booking, rescheduling, canceling Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws A record of all activities within the system, including user access, changes made, etc. Automatically create schedules based on business needs or employee availability and qualifications Scan barcodes to ensure accurate pricing and label tracking Manage contact details and communication with clients Centralized database of stakeholders and their contact information such as names, address, phone number etc. Investigate and take action at root cause or error in processes to prevent recurring issues A collection of customer information such as contact details, demographics, previous interactions, etc. Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Import and export data to and from software applications Manage sending personnel and resources to a site as needed Digitally sign online documents Track employee schedules, availability, and performance across projects and tasks Assign working shifts or tasks to employees based on their availability Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Track and store information regarding failed inspections Store and access documents, forms, and photos in one centralized place For janitorial management, platforms, services, etc. System to support the positioning, navigation, and timing (PNT) measurements of an object or individual Information, data and reports that are being tracked over time Process images and automatically scan for data Manage and track all disruptions and incidents Create checklists and to-do lists that can be marked during inspection Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards Track interaction history by documenting conversations for contacts Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Schedule predetermined or ad hoc maintenance services and labor requests Communicate using messages within the system Access software remotely via mobile devices Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Manage and support multiple locations Track/log the amount of time employees worked per job using a timer Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements Track and manage all activities and tasks necessary to maintain a desired level of quality Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Sample of reports that could be customized as needed or used as is Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Plan availability and assign specific time slots for tasks and resources Track work performed and resources used for past customers, sites, or assets Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Gauge satisfaction and receive information for improvement and success Create, manage and track all task activities and progression Track and manage the scheduling of tasks Measure and track time including hours worked and paid time off (PTO) Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks A set of processes to optimize the productivity of its employees Get Advice We can help you find the software with the features you need. Features 4.0 (37) 4.0 Based on 37 reviews ## Pricing Value for money 4.2 (29) QM Inspect $150.00 Other,Per Month QM Elite $250.00 Per Month Value for money 4.2 (29) 4.2 Based on 29 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (33) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (33) 4.2 Based on 33 reviews ## User reviews Overall rating 4.2 Based on 38 reviews Filter by rating 5(17) 4(15) 3(4) 2(1) 1(1) Mentioned topic Sorted by most recent JS Justin S. Client Success Manager Facilities Services ### "The Only Way to Assign, schedule and validate quality work" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 July 15, 2025 I have worked with various quality control platforms for 15 years, and CleanTelligent-Otuvy has always been the best. The price is higher than on other platforms, and that can sting a little bit, but the different platforms are generally underwhelming, so you get what you pay for. We're happy to know that we're providing our clients with the best in quality assurance software. Pros It does anything imaginable you'd want to document in the janitorial world. Additionally, the customer support is exceptional. Cons I would like to see an overall facelift to the admin side of Otuvy. The look and feel of links seems outdated - would like to see buttons instead and options to duplicate ... small things that would make the administrator's job easer. It just feels kind of outdated, which is bizarre because the finished product is very sleek and modern feeling. Additionally, I'm unsure if I'll ever come to like the new name. "CleanTelligent" was a great name that gave people an idea of what it is without them even knowing. It made things easier to refer to "CleanTelligent" because they could gather what it is, whereas I always have to explain/clarify "Otuvy." I understand the motivation behind a name change, but I really wish it had something to do with cleaning. Switched from [Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) [eHub](https://www.capterra.com/p/208745/Essential-Hub/) We wanted the best and these are pretty wimpy. Alternatives considered [eHub](https://www.capterra.com/p/208745/Essential-Hub/) Reasons for choosing Otuvy Clearly better. Just a matter of justifying the price, as it is so much higher than competitors that it makes the powers that be ask questions. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RC Rebecca C. Quality Assurance Manager Environmental Services ### "Overall very happy with the product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 12, 2021 Overall, we're happy with the software. We would be better off to use more of the features but that's because it's hard to get buy in with operations. I think if the name was branded other than CleanTelligent, it might be considered more widely used as an inspection and inventory system more so than just janitorial inspection. Pros It allows us to track deficiencies and trends so that we can provide more training and emphasis on what we're having issues with. It also allows us to correct our deficiencies before they are a customer concern. Our Federal customer tracks quality using old forms written on paper and often only deficiencies. We have the system that allows us to print out all of what was inspected, the scores, trends we found in our deficiencies so they can be trained to but most importantly, it includes what we did right as well. It's also pretty easy to use for the end users (whom vary in technical skill). The App is convenient to use on the phone and get real time progress and close work orders. Cons It's a little tricky getting some of the admin stuff done correctly and then if something is incorrect, you can't remove it, you can only deactivate it so they system gets a little cluttered. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. PD Polly D. National Director, Quality Assurance Facilities Services ### "Everything you need in One Place" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 10, 2021 I love all the customizations - makes customers feel heard. Pros The variety of options and customizations is outstanding! Cons Deleting and updating can be lengthy and time consuming. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Matthew V. Director of Operations Facilities Services ### "Not much value " 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 2/10 June 14, 2021 Disappointing Pros The QR codes are neat and very customizable Cons The back end of this thing is a nightmare! All the packages come with training because the back end is such a slog to get customer's input correctly. It gets even worse when you want to do something larger than just a single room you have to make templets and sub templets and jump from screen to screen trying to get everything correct but you still miss things. The second part is this platform is expensive! We paid 7K to start and an average of $260 a month for less than a handful of users. We then looked at rolling it out to all our sites and our monthly fee would have jumped to over $6800. Compare this to its competitor Swept, which uses a flat rate no matter how many users you have, and it was a no-brainer to switch. The last F U from cleantelligent was when they wanted to charge us $1000 to cancel ever though we had been with them for 3 years. We are going and never coming back. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EM Ericka M. Janitorial assistant Business Supplies and Equipment ### "Cleantelligent" 3.0 Overall Rating 3.0 3.0 Ease of Use 4.0 4.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 February 23, 2021 I would still use it but not sure how likely I would be to recommend it in place of other programs but that is just my experience. Pros I love the ease and the creativity as well as the expansion of the program in itself. It foes help keep things a bit more organized. Cons The customer service is not as great but thats most companies these days, and it seems like the program has changed from when we would use it before at another company. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor March 8, 2021 Ericka - thank you for your feedback! We apologize you have not had a great experience with customer service. We will reach out soon and see how we can better assist you! DB Debbie B. Client Solution Center Rep Consumer Services ### "Daily Usage" 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 December 9, 2020 CleanTelligent allows me to work from home and still communicate with my operations managers and subcontractors. It allows me to know when a work order has been completed and what action is needed. I would recommend this product to others in my field. Pros I like the fact that the product is easy to use and set perimeters. It is easy to train a new person quickly on the use of CT. The ability to interact quickly with field personnel is outstanding. Cons The thing I like least about the product is when searching in history mode. The delay to find a work order in history is frustrating. Especially when on a call with a client. Switched from [Alteris BMS](https://www.capterra.com/p/66194/Alteris-BMS/) Upgraded Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JM JOHN M. Housekeeping Inspector Education Management ### "Cleantelligent review Virginia Commonwealth University" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 December 1, 2020 Cleantelligent is a good mobile report writing tool for inspecting housekeeping in commercial buildings. I use it 5 days per week and it is very reliable and easy to use. Pros I like the ease of use and the automated report writing. Cons It is not easy to include a picture with the report. Imbedded. Therefore we must take a picture and email it to the cleaning contractor separate from the cleantelligent report for the same property. I would like for the scoring system to be number driven rather than color coded. I would like the numbers to add up to 100% total to weight incentive paid out for good contractor performance. Reasons for choosing Otuvy Cost and simplicity. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AB Angela B. Executive w Facilities Services ### "Communication Transparency " 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 November 18, 2020 We are able to communicate with customers. This basically replaces emailing for us and we have a very basic inspection set up but not able to properly track or review areas that should be available to us and the customer. Pros The transparency in communication between our customers and our company is a beautiful feature. It keeps everyone engaged. Everyone set up in the system are aware of what is happening and any resolutions; everyone is on the same page at all times. Cons Setting up new contracts is a very tedious process! From entering the client, location and contact...way too complicated and way too many steps to set up new customers! And Creating templates for inspections, job schedules, etc with all the bells and whistles that I’m sure must be available is also complicated. We’ve been using this software for more than 10 years and still have not perfected it. There is nothing consistent about how it’s set up so I’d never be able to explain it to another person. Is there some type of restructuring that can be done to the system to make it user friendly? I LOVE the concept but, goodness, it’s too confusing! Reasons for choosing Otuvy We wanted to have a web based tool for inspections and communicating with our customer. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CR Charlotte R. Account manager Consumer Goods ### "Very helpful" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 17, 2020 I have been very impressed Pros Its super easy to navigate and use. I can log on and in a few simple clicks everything is at my fingertips. Cons I like every thing, there is nothing I would change. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CC Christopher C. Director or Quality and Compliance Non-Profit Organization Management ### "WA feedback" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 13, 2020 I haven't used anything else for Quality Inspections but this seems to meet all of our needs and the price point is right for the features available in the software. Pros I like the inspection features and electronic notification process. I also like the dashboard feature. Cons It is difficult to set up and establish all the locations and sites. Reporting could be better. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. 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