# Page 2 | Otuvy Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 2 - Is Otuvy the right Field Service Management solution for you? Explore 38 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124232/Otuvy/reviews

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Otuvy

4.2 (38)

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Last updated March 13th, 2026

# Page 2 - Reviews of Otuvy

## Showing most helpful reviews

Showing 26-38 of 38 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

MS

Mignon S.  
Operations manager  
Facilities Services  
Used the software for: 2+ years

### "CleanTelligent makes our Job easier"

November 13, 2020

5.0

Helps keep the communication open to all involved in the account.

Pros

Taking photos during inspections is helpful on filing an complaint. A picture tells it all.

Cons

There is still a lot I don't know about what all is available on the software.

Review Source

BW

Brian W.  
Quality Control Inspector  
Non-Profit Organization Management  
Used the software for: 2+ years

### "An essential business tool in today's workforce."

October 30, 2020

4.0

It's an invaluable tool for the company that I work for. It literally simplifies every aspect of my job.

Pros

Everything is digital. Easy to store and share important information.

Cons

The inability to go back and make corrections when I make a mistake.

Review Source

VS

Valerie S.  
CEO  
Environmental Services  
Used the software for: 2+ years

### "Admin"

May 20, 2020

4.0

Best software out there

Pros

You can see what work orders are open and the comments on the work that has been done or not done to date. Everyone involved can see it.

Cons

Adding a new user to multible locations is difficult.

Reason for choosing Otuvy

N/A

Review Source

RH

Rachel H.  
Human Resources and Administrative Specialist  
Human Resources  
Used the software for: 2+ years

### "Set up for users - very easy"

November 4, 2020

5.0

Pros

I like how easy CT makes it on the admins to set up new customers, clients and employees.

Cons

Invoicing and licensing would be the two items I found the most difficult with CT.

Review Source

CP

Carmen P.  
Quality Safety Manager  
Facilities Services  
Used the software for: 2+ years

### "Carmens review"

November 13, 2020

5.0

Pros

I like that we are able to customize and make a lot of our own content

Cons

I wish we would be able to pull information with the QRC

Review Source

BT

Brint T.  
Facilities Manager  
Facilities Services  
Used the software for: 2+ years

### "Cleaning Services"

October 30, 2020

5.0

Great overall experience

Pros

Easy to navigate and enter a work orders.

Cons

Need to purchase all subscriptions as users instead of group users

Review Source

MD

Marc D.  
Managing Director  
Facilities Services  
Used the software for: 1-2 years

### "more features"

May 21, 2020

4.0

Great ,also great selling tool

Pros

I just think you could bolt on more features like a shopping cart for oders on the sites to go direct to stock managers .API to link to finacial packages for costing

Cons

It can be to much detail on the inspections .

Review Source

PD

Polly D.  
National Director, Quality Assurance  
Facilities Services  
Used the software for: 2+ years

### "Everything you need in One Place"

September 10, 2021

4.0

I love all the customizations - makes customers feel heard.

Pros

The variety of options and customizations is outstanding!

Cons

Deleting and updating can be lengthy and time consuming.

Review Source

CP

Cedric P.  
Partnership Experience Representative  
Facilities Services  
Used the software for: 6-12 months

### "Great system with amazing capabilities"

October 30, 2020

5.0

Pros

I like that we can customize the software to fit each of our client's needs

Cons

I think there needs to be some work on the mobile app version, doesn't have near the same amount of capabilities

Review Source

TB

Ty B.  
Facility Manager  
Chemicals  
Used the software for: 1-2 years

### "Janitorial Management Software "

November 13, 2020

4.0

Overall I am happy with the CleanTelligent Software. The software allows you to record metrics and measure performance.

Pros

The software allows you to share performance KPI’s with customers within your organization.

Cons

Some features could use a makeover/ update.

Reason for choosing Otuvy

Overall presentation provided by my CleanTelligent sales representative

Review Source

EM

Ericka M.  
Janitorial assistant  
Business Supplies and Equipment  
Used the software for: Less than 6 months

### "Cleantelligent"

February 23, 2021

3.0

I would still use it but not sure how likely I would be to recommend it in place of other programs but that is just my experience.

Pros

I love the ease and the creativity as well as the expansion of the program in itself. It foes help keep things a bit more organized.

Cons

The customer service is not as great but thats most companies these days, and it seems like the program has changed from when we would use it before at another company.

Review Source

Response from Otuvy

March 8, 2021

Ericka - thank you for your feedback! We apologize you have not had a great experience with customer service. We will reach out soon and see how we can better assist you!

BR

Bill R.  
Supervisor of Day Porters and General Maintenance  
Real Estate  
Used the software for: 1-2 years

### "Audit review"

May 20, 2020

4.0

Quicker Audits

Pros

Ease of performing a property Audit, and the time it saved

Cons

Difficulty, chunkiness, of navigating reporting, closing out Audits, auto emails to property managers, etc.

Reason for choosing Otuvy

I did not look into others. I went with a recommendation from another division of our company.

Review Source

CL

Chong L.  
Controller  
  
Used the software for:

### "Great Work Ticket System"

September 30, 2014

4.0

It helps us a lot. However, the report - i can't sort by the field i need.

Review Source

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