Exterro

Exterro E-Discovery Software Suite


3 / 5
2 reviews

Who Uses This Software?

Exterros software helps Global 2000 organizations manage the e-discovery and information governance process smarter.


Average Ratings

2 Reviews

  • 3 / 5
    Overall

  • 2.5 / 5
    Ease of Use

  • 3 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Exterro
  • www.exterro.com
  • Founded 2004
  • United States

About Exterro E-Discovery Software Suite

Exterro, Inc. is the preferred provider of software specifically designed for in-house legal and IT teams at global 2000 organizations. Founded with the simple vision that applying the concepts of process optimization and data science to the way companies respond to litigation would drive more successful outcomes at a lower cost, Exterro is once again positioned as a leader in Gartners 2015 Magic Quadrant for E-Discovery Software.


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Exterro E-Discovery Software Suite Features

  • Case Analytics
  • Compliance Management
  • Discussion Threads
  • Document Indexing
  • Document Tracking
  • Full Text Extraction
  • Keyword Search
  • Metadata Extraction
  • Topic Clustering

Exterro E-Discovery Software Suite Reviews Recently Reviewed!


Legal hold, ECM

Feb 20, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Consistent view and use across platform.

Cons: No major issues. When I find something the software doesn't do, they will review and often add it to their next upgrade.

Overall: Excellent.

Exterro Review

Mar 29, 2019
2/5
Overall

1 / 5
Ease of Use

2 / 5
Features & Functionality

1 / 5
Customer Support
Likelihood to Recommend: 1.0/10 Not
Likely
Extremely
Likely

Pros: I do like how you can tag and batch documents in the review portal and do rolling production.

Cons: It is confusing and there are lots of updates that seem to upset the flow and functionality. Customer service is difficult to understand, and more often than not I walk away with more questions than answers. Also, we have attempted to get onsite training directly from Exterro for our office and have been turned down repeatedly for various reasons.