--- title: "HoldMyTicket Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about HoldMyTicket Software - reviews, pricing plans, popular comparisons to other Ticketing products and more." source_url: "https://www.capterra.com/p/124287/HoldMyTicket/" page_type: "product" language: "en" --- # HoldMyTicket Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 20, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) HoldMyTicket ## What is HoldMyTicket? From small occasions to enterprise level events, HoldMyTicket has been an industry leader for event management and ticketing solution technologies for over ten years. HoldMyTicket offers an advanced customizable ticketing platform and mobile box office that can work on any device. With an enterprise technology and small-business discipline, HoldMyTicket has helped venues, festivals, promoters, casinos, sports teams, tours, and enterprises nationwide sell millions of tickets online. ## What is HoldMyTicket used for? [Ticketing](https://www.capterra.com/ticketing-software/)[Event Management](https://www.capterra.com/event-management-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Top alternative Featured Overall rating Based on 11 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for HoldMyTicket?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://sell.holdmyticket.com/&name=HoldMyTicket) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### HoldMyTicket 5.0 (11) VS. [4.7 (406)](https://www.capterra.com/p/153637/Showpass/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.9 (11) Ease Of Use 4.6 (5,806) Value For Money 4.9 (10) Value For Money 4.6 (3,582) Customer Service 4.9 (10) Customer Service 4.6 (3,310) ## HoldMyTicket alternatives [4.9 (304)](https://www.capterra.com/p/133885/Purplepass-Ticketing/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars Highest Rated [4.9 (596)](https://www.capterra.com/p/112510/Ticket-Tailor/reviews/) Starting price $0.28 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (164)](https://www.capterra.com/p/144596/Accelevents/reviews/) Starting price $7000.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.8 (273)](https://www.capterra.com/p/47852/ThunderTix/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/124287/HoldMyTicket/alternatives/) ## FAQs about HoldMyTicket Overview ### Which roles and teams benefit most from HoldMyTicket? HoldMyTicket is most used by business owners, founders, and executive leaders who oversee ticketing operations, sales performance, and event revenue. Entertainment buyers and performers use it to manage event listings and admissions, while operations and customer service teams rely on it to streamline attendee support, order handling, and day-of-event workflows. Answer based on 11 reviews Overview ### What company size and specific industries is HoldMyTicket built for? HoldMyTicket is designed for organizations managing events of all sizes, from small occasions to enterprise-level events. It is built for the event management and ticketing sector, making it suitable for event organizers, venues, and other businesses that need ticketing technology for live events. Features and Usability ### What are the key features of HoldMyTicket? HoldMyTicket offers event ticketing and registration features, including online ticketing, mobile ticketing, onsite ticketing, and reserved seating. It also includes attendee management, barcode and QR code scanning, badge printing, payment processing, refunds, real-time analytics, CRM, and website integration for event operations. Getting Started and Support ### What training and onboarding options does HoldMyTicket offer? HoldMyTicket provides in person training, live online sessions, webinars, and documentation to help teams get started. In person training supports direct instruction, live online sessions allow guided remote setup, webinars cover product topics in a group format, and documentation offers written reference material for self-paced review. Getting Started and Support ### What customer support options does HoldMyTicket offer? HoldMyTicket provides email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. These channels give users multiple ways to get help, though no reviewer feedback is available here to describe response times, agent helpfulness, or common support frustrations. ## Features AI summary Based on 3,825 Ticketing reviews Capterra reviewers highlight these as the features buyers value most when choosing ticketing software: - **Ticket Reservations** (**60%** of reviewers rated this feature as critical) - **Event Management** (**48%**) - **Mobile Access** (**44%**) HoldMyTicket supports **Ticket Reservations** and **Event Management**, giving organizers the tools to manage bookings and oversee event operations in one system. However, it does not offer **Mobile Access**. Instead, it provides other highly rated features, including **Registration Management** (**47%**), **Barcode/Ticket Scanning** (**47%**), and **Seating Map** (**44%**), which can help businesses handle attendee sign-ups, speed up entry at the venue, and organize seating more effectively, allowing teams to run events with better control and a smoother guest experience. Ticket Reservations 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Create and manage ticket reservations for various events Event Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Schedule and manage the logistics of activities and other gatherings Data Import/Export 5.0 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Import and export data to and from software applications Attendee Management 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Process of managing, tracking, and communicating with individuals who are registered to attend an event Calendar Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Track and manage schedules and meetings via an integrated calendar Exhibit/Vendor Management 5.0 (1) 0.00% of 1 reviewers that rated this feature as important or highly important Manage location logistics and coordinate the participation of exhibitors or vendors in an event HoldMyTicket 68 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Tracking: A list of registered participants - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contract/License Management: Track, store, and access client contracts or licenses - Credential Management: Manage usernames, account numbers, passwords, biometric data, public access keys, and other documentation - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Data Management: Searchable repository of information about clients - Customer Management: Store and organize information about customers and previous interactions - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Email Marketing: Create and send email blasts/campaigns - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Event Calendar: A list of events with their respective dates - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Group Registration: Register a group/batch of attendees - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Lead Capture: Automatically identify and save contact information of potential customers - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Event: Utilize the same app for multiple events - Multi-Facility: Designed to facilitate operations for more than one facility. - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Registration: In-person, onsite registration - Onsite Ticketing: Allows event organizers to sell and manage tickets directly on-site - Payment Processing: Accept, record, and reconcile financial transactions - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Print-at-Home: The ability to print tickets before arriving - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - QR Codes: Matrix barcode that stores information - Real-Time Analytics: Analyze and gain insights into data in real-time - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Sales Management: Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. - Sales Reports: Reports specific to sales analysis for trends and strategies - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Staff Scheduling: Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly - Support Ticket Management: Allow customers/users to submit support queries and service requests - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Reservations: Create and manage ticket reservations for various events - Ticketing: Customize, sell, and distribute tickets - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Volunteer Management: Manage volunteer information and direct volunteer resources - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site --- Features 4.7 (11) 4.7 Based on 11 reviews ## Pricing Value for money 4.9 (10) Value for money 4.9 (10) 4.9 Based on 10 reviews ## Support, customer service and training options Customer Service 4.9 (10) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (10) 4.9 Based on 10 reviews ## User reviews Overall rating 5.0 Based on 11 reviews Filter by rating 5(11) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent MS Michael S. Co-Owner Hospitality ### "I strongly recommend HMT!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 December 6, 2024 Exceptional! They have grown with my tour company and become a huge part of our tram. Pros HMT has proven to be an incredible asset for my tour business. Our customers love the HMT experience, ticket purchasing is easy and efficient. I also HMT for events that I organize. Again, exceptional service and ease of use for those buying tickets to my events. Cons Nothing to say here. HMT gets the job done every time, all the time. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. RB Randy B. Director Manager Non-Profit Organization Management ### "Hold My Ticket excels for our ticketing and nonprofit needs." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 November 27, 2024 Magnificent - a great deal of customized features. We do not charge ticket fees and our patrons love that feature. Pros Years of service and functionality without an interruption. Cons Need ability to put single seats on hold. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MG mitali G. Senior Engineering manager Computer Software ### "Easiest apllication that can use for tickets" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 9/10 May 28, 2022 Pros Simple easy graphic design that you can do your work as fast as possible i didnt see any missed part of this application like i phone type software Cons İn general its well designed app you can use bigger button options for the people who has degree of vision degree Switched from [Tickethome](https://www.capterra.com/p/203056/Tickethome/) [Prekindle](https://www.capterra.com/p/202877/Prekindle/) [Startly](https://www.capterra.com/p/250835/Startly/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. EH Elizabeth H. Patient service representative Hospital & Health Care ### "Easy way to coordinate group tickets" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 7/10 July 27, 2021 Its definitely easy to sell tickets for events. The user experience is very simple and streamlined. Pros This site was pretty easy to navigate and locate the tickets that I needed. It is especially useful for us with virtual events. I like how they send updates, each time a ticket is purchased. Cons There are not many cons, but maybe it would be easier to see the total number of tickets sold for a certain event, if there was a specific page on the site that tracks it. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. MK Max K. Owner/Performer Entertainment ### "A Truly Fantastic Product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 4, 2019 HoldMyTicket has been instrumental in allowing me to easily expand my show offerings and the technical support and customer service has been phenomenal when I have requested assistance! Pros A custom website built just for me and an Intuitive backend with a host of excellent features. The ticketing side for my customers is easy to use and setting up events is very straight forward. Cons It would be great to have a little more control over the analytics regarding individual event tracking/page tracking as well as some sort of real time notifications via text or email as tickets are being purchased. It would also be great to have a way to globally update times and dates as needed for repeat events. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CP CHELSEY P. Director of Sales, U.S. Non-Profit Organization Management ### "User Friendly + Great Customer Service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2019 It's been great working with the HoldMy Ticket Team for the past couple of years. They are incredibly communicative and quick to reply to questions/needs of our organization. They have been easy to work with on all of our event ticketing needs and user set-up. Pros HoldMy Ticket is very user friendly. We have a variety of users and new users working with the software every 6 months - our ability to get them up and running quickly is important and we are able to do that with HoldMy Ticket. Cons Everything works quite well with the software and we don't have many additional needs. The one thing we are lacking is the ability to sell multiple tickets in a package. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JH Jesse H. co-founder Hospitality ### "Game changer for us!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 22, 2019 I trust HoldMyTicket. They are easy to work with and they genuinely care about how they can make things easier for us. Pros Ticketing software is intuitive and easy to use. It was a total game changer for our tour company. HoldMyTicket definitely upped our game and gave us a more professional platform for our customers. We often get compliments about how easy it is to purchase tickets. Cons We don't have anything negative to say about this software. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GW Gregg W. Owner Music ### "Great Ticketing System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 21, 2019 Have been using HMT for about 7 years as my only ticketing/gate point of sale and have never considered switching to one of the others that constantly send emails with reasons to use their system. HMT's software is simple to use no matter the size of the venue and in the rare occasion that we've needed any type of support, a HMT rep has always been there to help out. I would recommend HMT to anyone looking for an easy, hassle-free ticketing software with exceptional customer support! Pros Easy to use, direct integration with my website and the fantastic support that we have received on the very rare occasion that we've needed it. Cons The only improvement that I can think of would be a better real time ticket purchase report to share with promoters. Emails are sent after every ticket purchase, but that email doesn't include the total number of tickets sold for a given event. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Abbey R. Talent Buyer Entertainment ### "HoldMyTicket review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2019 Incredible. They care. They respond. They are great with my customers for questions/refunds etc. they consider upgrade suggestions. They are real people. I love this company. They are a true partner in my business. Pros The calendar feature, the offer feature, the dashboard, integration with social media. The newsletter Cons The website integration/style/look could be better, but it works and is stable and in 12 yrs of use, it’s never been not functional. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GC Garrett C. Owner Entertainment ### "Holdmyticket review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 18, 2019 My overall experience with Holdmyticket has been extremely positive - hands on customer service second to none. The pricing also is very competitive. Pros There are so many features I like about this software. I like how simple it is to use. We appreciate the live ticketing purchase updates, The ease of which we can capture our repeat customers data. I like that I can build an event from my Iphone (if I need to) in a very short time. We can repeat events easily. It builds facebook events for us. I could go on and on but I like that the features are not hidden or hard to find- there are a probably over a hundred things the software can do for you and it's all self explanatory and simple to use. Cons I really have to think about this, but I would like to be able to manipulate the title of the events a little easier (font sizing, Italics, bold font, etc.) Other than that I honestly can't think of anything. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124287/HoldMyTicket/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.