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From small occasions to enterprise level events, HoldMyTicket has been an industry leader for event management and ticketing solution technologies for over ten years. HoldMyTicket offers an advanced customizable ticketing platform and mobile box office that can work on any device. With an enterprise technology and small-business discipline, HoldMyTicket has helped venues, festivals, promoters, casinos, sports teams, tours, and enterprises nationwide sell millions of tickets online.
Provider
HoldMyTicket
Located In
United States
Foundation
2008
Open API
Yes
Deployment
Cloud, SaaS, Web-Based
Mobile Apps
iOS, Android
Training
Webinars, In Person, Documentation, Live Online
Support
Phone Support, FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base
From small occasions to enterprise level events, HoldMyTicket has been an industry leader for event management and ticketing solution technologies for over ten years.
Content Source: HoldMyTicket
Green rating bars show the winning product based on the average rating and number of reviews.
HoldMyTicket Reviews
"They Do What They Say and More"
Overall: They under promise and over perform. The team at HMT is an absolute pleasure to work with and I couldn't ask for a better ticketing partner. So glad that we chose them over the "Big Guys" in the ticketing industry. 5 Stars all day!
Pros: Consistent quality product and service from their staff. They always answer their phones and return emails.
Cons: Hard to come up with something here. There are more things I wish it did but they are willing to integrate or build API's and they are always agile.
"Holdmyticket review"
Overall: My overall experience with Holdmyticket has been extremely positive - hands on customer service second to none. The pricing also is very competitive.
Pros: There are so many features I like about this software. I like how simple it is to use. We appreciate the live ticketing purchase updates, The ease of which we can capture our repeat customers data. I like that I can build an event from my Iphone (if I need to) in a very short time. We can repeat events easily. It builds facebook events for us. I could go on and on but I like that the features are not hidden or hard to find- there are a probably over a hundred things the software can do for you and it's all self explanatory and simple to use.
Cons: I really have to think about this, but I would like to be able to manipulate the title of the events a little easier (font sizing, Italics, bold font, etc.) Other than that I honestly can't think of anything.
"Easy way to coordinate group tickets"
Overall: Its definitely easy to sell tickets for events. The user experience is very simple and streamlined.
Pros: This site was pretty easy to navigate and locate the tickets that I needed. It is especially useful for us with virtual events. I like how they send updates, each time a ticket is purchased.
Cons: There are not many cons, but maybe it would be easier to see the total number of tickets sold for a certain event, if there was a specific page on the site that tracks it.
"Great Ticketing System"
Overall: Have been using HMT for about 7 years as my only ticketing/gate point of sale and have never considered switching to one of the others that constantly send emails with reasons to use their system. HMT's software is simple to use no matter the size of the venue and in the rare occasion that we've needed any type of support, a HMT rep has always been there to help out. I would recommend HMT to anyone looking for an easy, hassle-free ticketing software with exceptional customer support!
Pros: Easy to use, direct integration with my website and the fantastic support that we have received on the very rare occasion that we've needed it.
Cons: The only improvement that I can think of would be a better real time ticket purchase report to share with promoters. Emails are sent after every ticket purchase, but that email doesn't include the total number of tickets sold for a given event.
"A Truly Fantastic Product!"
Overall: HoldMyTicket has been instrumental in allowing me to easily expand my show offerings and the technical support and customer service has been phenomenal when I have requested assistance!
Pros: A custom website built just for me and an Intuitive backend with a host of excellent features. The ticketing side for my customers is easy to use and setting up events is very straight forward.
Cons: It would be great to have a little more control over the analytics regarding individual event tracking/page tracking as well as some sort of real time notifications via text or email as tickets are being purchased. It would also be great to have a way to globally update times and dates as needed for repeat events.
