iSpring Solutions

iSpring Suite

5 / 5 348 reviews

Who Uses This Software?

iSpring is perfect for staff training, education, health care and training agencies.


Average Ratings

348 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $720.00/one-time/user
  • Pricing Details
    Academic and Non-Profit Discounts.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • iSpring Solutions
  • www.ispringsolutions.com/
  • Founded 2007
  • United States

About iSpring Suite

e-Learning toolkit for designing responsive multi-device courses. iSpring Suite boosts your e-courses with training videos, interactive assessments and dialogue simulations. It's a friendly tool that is compatible with any LMS. This is software with no learning curve - exactly what you need under deadline. Thousands of e-learning developers save their time with iSpring Suite every day. Visit our website to test drive.


iSpring Suite Features

  • Content Import / Export
  • Course Publishing
  • Gamification
  • Instructor-Led Courses
  • Interactive Content
  • PowerPoint Conversion
  • Self-Paced Courses
  • Storyboarding
  • Template Management
  • Test / Quiz Creation
  • Video Management
  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Learning Management (LMS)
  • Mobile Learning
  • Simulation
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing

iSpring Suite Reviews Recently Reviewed!


A1537963b143a28dce90731902e79fda

Very clever tool, easy to use and last but not at least, great customer support.

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most I like its natural integration into PowerPoint. It is very intuitive tool and great for creating our educational content. We needed easy-to-use tool and iSpring was a great choice.

Cons: Just one thing. Our custom characters cannot become a part of iSpring Library, so we need to use "Custom Character Tool" or insert our characters pictures "from file"...

Overall: Nice, interactive and easy-to-prepair education courses for our employees.

Vendor Response

by iSpring Solutions on January 18, 2018

Hi Milo, Thank you so much for posting your kind review here on Capterra! That means so much to us :) Keep up the great work and let us know if we can be of any help: just send a message to support@ispringsolutions.com

Creative and inspiring. Helped me stop procrastination and get to work

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy, offers alternatives and generates things almost from scratch. I am time-deprived and have big tasks to accomplish within a very short time. This software is the name of the game to me. It helps be innovative and offers easy technology to make me compatitive and keep the pace of the time.

Cons: Probably music files with nice tunes could be an asset to a rich collection of images.

Overall: I feel I CAN MAKE IT and don't depend on computer consultants.

Vendor Response

by iSpring Solutions on January 18, 2018

Hello, Natalya! Thank you so much for your review of iSpring Suite. We greatly appreciate it :) Hope iSpring keeps serving you well!

059ba433564f7f6814dcbccc366243e0

Excellent Course authoring tool

Jan 14, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I've been able to take highly complex Power Point presentation, embed interactive web objects that utilize a programming IDE, and make wonderful presentations that convert to an obfuscated HTML 5 file with relative ease.

While the software is impressive, what's even more impressive is the support. I've asked a number of difficult, unique questions and they staff took the time to investigate, solve and show me the solutions. I am only using iSpring for a short time, but am off and running better than expected. I am extremely happy all around.

Cons: That it doesn't run on the Mac. I had to purchase a PC to be able to use it, but because it's a long -term business goal, it was worth the investment.

Some challenges with watching on Mobile and instability with using it on iSpring Play.

The only other challenge was the learning curve with understanding SCORM since that was new to me and how best to setup the interactivity for reporting purposes inside an LMS that it would be hosted.

Overall: Power point computerized based training development for healthcare professionals accessibility through health stream without glitches or issues. The benefits I realized is all the capabilities of the software are up to date with new technology features and wonderful detailed assistance from customer support in identifying issues and correcting them.

Vendor Response

by iSpring Solutions on January 16, 2018

Hi, Kristina! Thanks a lot for your kind words about iSpring products and service, we greatly appreciate it! if you have any questions, please send them to support@ispringsolutions.com. We will be glad to assist you. Hope iSpring keeps serving you well :)

I create e-Learning contents on my own and I don't need to hire other companies to do it

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is fairly intuitive to use, and offers plenty of options all the way from simple quizzes to quite complex courses with videos, interactions, branching and assessments. I also like that it just connects with PowerPoint. Helpful guide and simple user interface. Content library is a perfect solution for your graphic requirements to design interactive learning courses. Amazing support and customer service!

Cons: I dislike the limited options for themes (I like to create my own PowerPoint themes) and formatting in Visuals (3D books).

Overall: iSpring allowed us to create interactive learning content easily for our customers.

Vendor Response

by iSpring Solutions on January 18, 2018

Hello Sergey, Thanks a lot for reviewing iSpring here on Capterra. we are sure your review will be helpful to anyone searching for an authoring tool! As per your feature request, could you please send more details regarding it to support@ispringsolutions.com? Thanks in advance and keep up the great work! :)

Easy slide sharing with no easy download facilities, keeping control of distribution

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
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Pros: ease of use
capability to generate on-line presentations, keeping animations, protecting against redistribution to uncontrolled public.
Search bar.
Lots of settings to control what you need.

Cons: Missing a way to show the final slides without animations (neither during generation nor during slide show).
Users can still do screen captures.

Overall: Slide sharing without possible download

Vendor Response

by iSpring Solutions on January 18, 2018

Hi Francois, Thank you very much for sharing your opinion about iSpring here on Capterra! As per your feedback could you please send it to support@ispringsolutions.com, so that we could address it. This is highly appreciated! Keep up the great work!

Fast and effective tool to take PowerPoints and bring them to LMS platforms w/assessments.

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quickly move to proficiency, learning curve pretty fast. The tech support staff rocks as well, email support is quick and they are willing to get online and share screens to help too while being supportive (and the humor helps too!).

Cons: Has specific "quirks" on file management, needs a set of user directions to ensure file structure rules are followed. For example, don't use "Save As" when making revisions, use their export function. And don't use OneDrive, use local drive - little things but you can mess up your project if you don't follow their process which makes sense once you know it.

Overall: Meets my client needs effectively and quickly.

Vendor Response

by iSpring Solutions on January 08, 2018

Hello William, Thank you so much for your valuable feedback! We greatly appreciate your sharing it. As per the cons, thanks a lot for mentioning it, we think others will find it very useful! Keep up the great work and let us know if we can be of any help! :)

37b5f8b7da3762eaa823fbda9175c828

iSpring has been very easy to work with and the support has been great

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is easy to use, and allows me to create HTML content with PowerPoint, without using any complex code. This means that I can easily create engaging brochures and website elements.

Cons: I don't actually have any complaints. My least favourite part is selecing the settings before being able to publish the file. Since there are many settings, I am never certain that I have selected the best possible option. Templates on which settings to select could be helpful.

Vendor Response

by iSpring Solutions on January 08, 2018

Hi Natalie, Thank you very much for your kind words about iSpring products and service! We greatly appreciate it. As per your confusion with the publish settings, I recommend you to watch our webinar about it: https://www.ispringsolutions.com/webinars/share-content-what-are-your-options.html Hope that helps! Keep up the great work :)

An excellent LMS choice for getting setup fast with fantastic service and response!

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is VERY easy to start using it without spending a lot of time learning about it. It's quite intuitive and it has a lot of features built into it. Many different types of question styles, controls for ensuring content isn't missed, an extensive asset library, controls to quickly create interaction scenarios. I researched many different LMS products, including Articulate, Captivate, and others. I'm an average/better than average computer user and I wanted to be able to get converting my programs fast and create tests to go with it. I'm a one-person operation and iSpring has been very easy to use, and I didn't need much help. Occasionally I need to ask "where is this feature located?" and I'm good to continue immediately. I can't say enough good things about their support. I've been helped by a few different staff there, and Paul was very helpful with my queries - he actually asked to CALL ME to talk me through my questions! Now that's service we rarely get in the States.
I'm very pleased with the product and support I've been given, and I recommend anyone looking for an LMS program to give them a try. I used the free trial and liked it a lot. It was another 6 - 7 months later that I bought the program (I wasn't ready to convert the files) and they updated to version 8.7. It took months of research for me to select them, and I'm very pleased with my decision, and with the results of the product output.

Overall: It made converting my presentations into online courseware VERY easy. I like it a lot!

Vendor Response

by iSpring Solutions on December 29, 2017

Hi and a BIG thank you for posting such a detailed review of iSpring here on Capterra! It's super nice to hear that iSpring serves you well! Happy New Year :)

iSpring quizmaker has all the features that I need to develop quizes

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and easily integrate to PowerPoint. iSpring can be learned relatively fast and its probably one of the best technologies available to author online courses. The cost is also very affordable and priced less than the competition.

Cons: Quiz maker has no feature to allow edit of images, charts and all Section 508 Accessibility. Alt-text allow this feature and I can't find it.

Overall: I can do all my courses and present all the challenging angles to my test takers and customers

Vendor Response

by iSpring Solutions on December 27, 2017

Hi Edwin! Thanks a lot for sharing your opinion about iSpring products and service! We greatly appreciate it. As per your Cons section, your dedicated manager Irina forwarded your message to our technical support team so that they can take care of it. have a great Holiday Season! :)

Great customer service. Enough functionality for our purposes.

Dec 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of integration with PPT. We create basic lessons for the purposes of supporting instruction. Without needing too much onboarding, lesson designers can create lessons in the snap!

Cons: The branching is a bit of a pain to set up. There are too many clicks required before you can set up the branch and then there is the issue of specifying a limitation. A preset default based on the best practices of lesson design should be provided.

Overall: Cost versus time.

Vendor Response

by iSpring Solutions on December 27, 2017

Hi Elizabeth, Thank you so much for you kind and sincere feedback. Keep up the great work! :) As per the issue, could you please send more details to support@ispringsolutions.com. This would help us to investigate it more thoroughly. Thank you!

Customer service has been excellent, and the training and support materials are also very good.

Dec 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The professional results, ease of use, customer service, training and support materials, publishing options.

Cons: I've run into a few technical issues - iSpring does not, for example, work well with our anti-virus software. As we have students from all over the world, and many from India, I would like to see more 'character' options from Asian and Southeast Asian countries.

Vendor Response

by iSpring Solutions on December 26, 2017

Hi Claire, Thank you so much for reviewing iSpring here on Capterra. Hope that iSpring keeps serving you well :) As per your feature request, I forwarded it to your dedicated manager and he will take care of it. Enjoy the holiday season :)

Lots of options

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The tool integrates directly into PowerPoint, so the platform is familiar. The amount of features is a great value for the money. Additionally, it integrates into LMS with ease. I have been using iSpring for 3 years now, and it has been well worth the money.

Cons: It would be great to have additional characters/scenes within the package (though you can purchase a package for additional).

Vendor Response

by iSpring Solutions on December 22, 2017

Hi Molly, Thank you very much for your kind words about iSpring, we greatly appreciate it! If you have any requests regarding characters in our library, please send them to support@ispringsolutions.com. Your dedicated manager Stephan will be glad to forward them to our Product development team. Keep up the great work!

Quite easy to work, excellent support

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The most valuable thing is that you should not be a professional programmer to create attractive training courses.

Cons: Nothing exactly occurs regarding cons for this product. Maybe some problems arise while co-working with our internal Learning management System. But we are solving it.

Vendor Response

by iSpring Solutions on December 21, 2017

Dear Tatyana, Thanks so much for your kind words! If you have any questions, please don't hesitate to send them to support@ispring.ru. One of our specialists will be glad to assist you!

Ed507205e0e71795d9fdfade9766bba0

Great Product, Excellent Support

Dec 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friend authoring tool with little training required to start building training courses. If additional training is required, many webinars and training videos are available free of charge and do not consume much time to master the features of this product. When a support issue came up, was able to resolve the matter quickly and talk to a live person in a short amount of time.

Cons: The limited version of the object library should be offered to those that purchase the lifetime license. Receiving the same amount of objects as those that are available in the trial package does not help those with purchasing decision see what they would with access to the full object library. Recommend offering varying amounts of objects in packages to suite to small/medium/large companies and offering a set amount more of objects when purchasing the lifetime license so the user/administrator can decide if the full library is needed.

Overall: Able to build training on the backend, then easily convert for publishing to the LMS.

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Randall and thank you for reviewing iSpring here on Capterra! it means a lot to us. As per your feature request your dedicated manager Vladimir forwarded it to our Product Development team. Keep up the great work! :)

I need a few ours to made my firts own webinar from zero knowledge ab out thsi product.

Dec 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can do everything out of Powerpoint.
Very easy to use. Very powerfull quiz features. Voice and Videos are easy to implement.

Cons: The Audio Video Editor should have more functions. For example: Copy & Paste functions into an existing video. Divide an existing video and shift it in several pieces. Paste other video sequences into the gaps etc.. I would like to see and hear in the editor my vidos and voices in the editing mode.

Overall: We made our training videos for our departments. You can reach more people and it is not so time consuming as 1:X training.

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Andreas, Thank you very much for sharing your feedback about iSpring here on Capterra. Hope that iSpring keeps serving you well :) As per your feature request, this functionality will be added to one of the next major releases. If you would like to get more info about it, please contact your dedicated manager Stephan at stephan.burley@ispringsolutions.com.

Great experience with both the product and the support provided.

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of developing course content via familiar products such as PowerPoint and then being able to upload them at the touch of a button to the system. Once in the system the content is easily made available to clients and modified as required during the course itself.

Cons: At present I can honestly say that for our needs so far there is nothing negative about the software, the only issue we have had recently is integration with Apple devices, normally we use Windows or Android but Apple needs a few extra steps and redesign of our course to make it work the way we wanted it to

Overall: We can effectively deliver courses anywhere we need to as well as on any device the client has or the one we provide, an important aspect is the ability to add/delete material during the course as required. I gave a 9 out of 10 to recommend this based on the fact if the company is an Apple user they will have some difficulty in setting up their courses to run on Apple devices.

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Graeme, Thank you SO much for your detailed review of iSpring here on Capterra. We appreciate it greatly and hope that iSpring keeps serving you well!

the support is really fast and helpful as well as kind

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very Esay to use. Export in HTML5. Export and import in Moodle (LMS), not immediate but it works

Cons: If you update the software and do not have a maintenance license, the software keeps asking for the serial number.

Overall: Nice software for convert your ppt into a web based video

Vendor Response

by iSpring Solutions on December 18, 2017

Giovanni, we greatly appreciate your sincere opinion about using iSpring and we are sure that other Capterra visitors will find it useful! Keep up the great work!

iSpring has been an intuitive, easy-to-use solution for all our quizzing and course creation needs.

Dec 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: iSpring is a PowerPoint add-on so anyone who knows how to use PowerPoint can quickly learn to use iSpring.

Cons: Occasionally the courses don't communicate properly with our LMS, but that may not be iSpring's issue.

Vendor Response

by iSpring Solutions on December 18, 2017

Hello Merrick, Thank you very much for sharing your opinion about using iSpring and please let us know if you have any questions about it!

2e620484af36f4fe7dff8202753eb95b

Great easy to use tool to create e-Learning from slides

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love most about iSpring software are the following functionalities
- Simulations
- Characters
- Quizzes

Cons: The software has advanced functionalities, but as an effect, unfortunately it also uses a lot of processing power and memory from the computer and it crashes frequently. I had to once re-install the application as PPT eliminated the plugin after a crash.

Overall: Cheaper and faster e-Learning products.a

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Alexandra, Thanks a lot for your sincere feedback, we appreciate it greatly. If the issue with crashing retains, please contact our support team at support@ispringsolutions.com, because this is not normal for iSpring. Keep up the great work :)

After a short learning curve, it performed very well for my quizes and easier to use.,

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to insert pictures with just a couple of clicks. My biggest joy is that I never had problems with inserting (and eventually working) videos into my quizzes. I do a lot of video quizzes and its a time saver. And the videos work across several platforms because my students use either a Mac OS, IOS, or PC. It even automatically corrects the "test paper" and emails to me the results automatically. My students know their mistakes, and grades "real time." And I have in my email inbox the documentation results. Its actually very easy to use, very intuitive. I have actually read the "user manual" very minimally.

Cons: What can I say bad about a good software? The iSpring Quizmaker lacks the "flexibility" of moving items around the slide. There are several layouts that you can choose but sometimes I have questions that need to have specific placements of the picture and questions and not to mention putting arrows to point at the item (or part) being questioned. There are some things that that I want to do with my questions, that I used to do when I used to use a PowerPoint file as my question platform in the past. That I miss, the flexibility and more features similar to PowerPoint software. Or maybe I need to read the user manual some more. I wish the Survey questions can be graded also.

Overall: Ease of use, to insert pictures and videos. And the videos are consistently working (unlike the other quiz makers that I have used).

Vendor Response

by iSpring Solutions on December 01, 2017

Hi Albert, Thank you very much for your review. We greatly appreciate it and hope iSpring keeps serving you well. I forwarded your feedback to your dedicated manager. If you have any other feature requests, please send them to support@ispringsolutions.com

Predominately positive

Nov 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and intuitive. If you can use PowerPoint, you can use iSpring without too much of a learning curve. I can create HTML5 courses for upload into our LMS. I even created an iSpring course for a coworker on the easier way to create and upload iSpring courses!

Cons: QuizMaker is slow to load/open and somewhat glitchy. It crashes PowerPoint fairly often. I dislike the limited options for themes (I like to create my own PowerPoint themes) and formatting in QuizMaker. For example, you cannot absolutely justify your text in the quizzes. It isn't even an option.
iSpring does not always faithfully reproduce multi-line spacing. (However, I am still using PowerPoint 2007, so it may be the fault of my software version!)

Overall: It is much easier and more efficient that the clumsy HTML-editor I was using previously.

Vendor Response

by iSpring Solutions on November 30, 2017

Hi Becky, Thank you for sharing your sincere review of iSpring here on Capterra. We greatly appreciate it. As per your cons, I have contacted your dedicated support manager and he will get back to you to see what is possible to do in this case. Keep up the great work :)

Wonderful software with SUPREME customer support

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to learn and use, and produces and wonderful product. What I am most impressed about is the customer service - I communicated with a few different representatives prior to my purchase. After they answered my questions and provided an excellent experience, they went above and beyond to assist me in finding all relevant discounts for the program. It is rare that customer support agents go the extra mile, and I am so greatful to have worked with the team (especially Max!!). Well done on the software AND top notch customer service. :-) Cheers to Instruction Design! :-)

Cons: It would be great if the software ran on a Mac platform, but other than that, it is a wonderful package that will suit my eLearning needs. I hope to be able to Full Service Suite in the future, but currently it is out of the budget :-(

Overall: WONDERFUL customer service, great end product, easy to learn software.

Vendor Response

by iSpring Solutions on November 29, 2017

Hi, Ashley! Thank you SO much for your kind words about iSpring tools AND service! We are super excited to have you among iSpringers! Keep up the great work :)

41e4f4c288d75fc5c475a0c04b76bc61

Great software, great support

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use - built right into Powerpoint. The integration of the iSpring Suite with the iSpring Learn LMS is seamless. Moving content around on the LMS is a breeze and turning e-commerce on was very simple.

Cons: Some of the features that I need to let partners sell the course ware is missing. Also, the gamification is light at the moment with only two options for rewarding students.

Overall: Simple to use

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Paul, Thanks a lot for sharing your feedback about iSpring here on Capterra. As per your feature requests, i forwarded them to your dedicated manager. He will take care of it. Keep up the great work :)

We recently purchased this software for our organization and simply love it.

Nov 26, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It does mostly everything that all of the other authoring tools do and above all it's real value for money as it's the cheapest compared to all of its competitors. Before we could finalize iSpring Suite we were comparing it against Storyline 3 and found that it did 90% of the things that offered for quarter of the price. We purchased it at a discounted price of $432 and feel this is more than value for money.
And most of all the support is just great. I sent out an email to the support team asking a question and within minutes I had a solution. I don't think the big players out there would care so much.

Cons: It's pretty early for me to say anything negative about this software as I've just started using it and have not yet been able to go through each and every functionality that's available.
However, I don't like the fact that it's mostly PowerPoint based unlike its competitors.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Subrato, Thanks a lot for sharing your kind and sincere feedback about iSpring here on Capterra. We are pretty sure it will be useful to anyone looking for an authoring software. Keep up the great work and please let us know if any questions come up. Just send a message to support@ispringsolutions.com

26681bc364f7bef2d4d4b0767fa74219

I like the convenience and the features of this software.

Nov 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to create SCORM files effortlessly and create teaching resources for my audiences. I used the trial version that gave me the ability to use all the features and make a decision whether to buy or not.

Cons: It's an expensive piece of software. The other thing I don't like is it's inability to work on Macs which I know technically it's a Microsoft issue.

Overall: This software enabled me to increase interactivity of my content and increased levels of engagement with those who interacted with my content.

Vendor Response

by iSpring Solutions on November 28, 2017

Dear Isaac, We greatly appreciate your opinion about iSpring here on Capterra! Keep up the great work :)

The software is easy to learn and can be use to create modern e-Learning contents.

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you are familiar with Power Point then you can easily create learner-friendly contents. The customer support is also very fast, friendly and professional. With the quiz and the simulation functions you can use this software to create whole e-Learning contents. You can also fully customize every title and button so language isn't an issue. If you satisfied with PowerPoint then you can find this software as good as that (or even better).

Overall: I can create e-Learning contents on my own and I don't need to hire other companies to do it.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Ferenc, Thanks a lot for sharing your positive feedback about iSpring products and service! We greatly appreciate it and hope that iSpring keeps serving you well :)

I find the software easy to use. It is meeting all my current needs.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good scenario creations, easy to use, easy to export with options. It allows a lot of freedom when it comes to settings and I believe adding backgrounds and characters although I haven't figured that out yet and I will be reaching out for more information.

Cons: It is hard to keep files clean and clear. When I create a copy of move locations I will lose audio. It glitches and I have to reopen sometimes as iSpring doesn't always open with file in PowerPoint. I was not impressed with the training session I paid for extra. The person was not presenter quality and not enthusiastic at all. I would suggest a person doing a paid for training to give some level of customer service, sell me on your product and help me love it.

Overall: The addition of more creativity and interaction in my eLearning and classroom experiences. I love to make scenarios and put them on iPads in place of role play in my classroom interactions.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Georgia, Thank you very much for your sincere feedback about iSpring tools and service. I am sorry to hear you were not quite satisfied with the provided training. I forwarded your request to the manager who provided it. He sent you a message to see how it is possible to make up for this and make your overall experience positive. Hope that helps!

Very useful plugin for powerpoint, or to use on its own.

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I purchased this software as an alternative to Powerpoint Mix. Installation was easy, and sales and technical support efficient. It is fairly intuitive to use, and offers plenty of options all the way from simple quizzes to quite complex courses. The ability to package an entire course is a big plus.

Cons: So far, I haven't found any major deficits. Use of powerpoint bespoke powerpoint themes and templates is not exactly intuitive.

Overall: Ability to create bespoke courses for a wide range of target audiences.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Ian, Thanks a lot for sharing! We greatly appreciate it and hope iSpring keeps serving you well! As per your Cons, could you please send more info about what you dislike to support@ispringsolutions.com and we will definitely take it into consideration. Thanks in advance!

Customer service is prompt and goes the extra mile with detailed and additional information.

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Software video functionality meets most video production needs for a business producing e-Learning.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Thelma, We are glad to hear you like working with iSpring. thanks for sharing! Keep up the great work :)

Use it in conjunction with powerpoint to produce up to one hour interactive courses.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and works well with powerpoint. Good selection of quizes, easy to record audio and publishing scorm files very easy.

Cons: Very much trial and error when you are first learning to use it, but support are helpful. I had issues with audio file fading and they resolved this within 48 hours.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Ruth, thanks a lot for your positive feedback about iSpring products and service! Keep up the great work :)

Good

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The branching simulation feature is what I use most really good layout. Exporting scripts for audio recording comes in quite handy.

Cons: Character expressions, really think that should be improved in the branching simulation. The expressions are not affect...some normal expression look upset.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Antoinette, Thanks a lot for sharing your feedback here on Capterra. We greatly appreciate it! As per your feature request, I forwarded it to your dedicated manager. If you feel like there are features missing in the product, could you please send your requests to support@ispringsolutions.com? Next year we will release version 9, so it is likely that some of the features are already planned :)

C3b7f96fbb9265cb413f8768af5b7eba

Effective, easy, and has great support.

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration with PowerPoint to adapt presentations to trackable eLearnings, great publishing options including cmi5.

Cons: It could use a few more quiz question types and features, e.g. drag and drop or allow multiple correct answers for matching.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Tom, Thank you very much for sharing your feedback about iSpring products and service! We greatly appreciate it. As per the drag and drop type of question, you will see it in the new version 9, so be sure to check it out when it's released :)

Outstanding software that does pretty much everything you can imagine.

Nov 02, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing features and look and feel. The software creates lessons and quizzes that will really engage students

Cons: Takes a while to learn all the features, but that is only to be expected with such a powerful tool. c

Overall: Great looking lessons

Vendor Response

by iSpring Solutions on November 28, 2017

Dear Dave, Thank you so much for determining iSpring as a powerful tool! We are glad it is a part of your toolbox now! Keep up the amazing work and please let us know if you have any questions: support@ispringsolutions.com :)

iSpring Suite has completely changed my language classes

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As a second language teacher, I meet a variety of cultural and linguistic backgrounds every day. My students' educational background vary from 7 years of school to higher education, and my first challenge is to accommodate their individual needs for repetition or extra assignments.

With iSpring Suite I can offer my students instructional videos and presentations of cultural topics as many times as they need. This again improves their individual teacher time and lets them get on with things at their own pace, even those from 'less European' school cultures.

Cons: Teaching languages, I would love some more question types but I survive, and iSpring Suite have given me more than I miss.

Vendor Response

by iSpring Solutions on November 28, 2017

Dear Kent Dahl, Thank you greatly for sharing your story here on Capterra! We are sure it will be useful to anyone looking for a solutions for e-Learning authoring. In case any questions come up, please contact our tech support at support@ispringsolutions.com

I recently had an issue with the program and their support staff fixed my issues quickly.

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how I can create a quiz that can track 100's of employees results and improvement. I love how easy it is to create quizzes and add to or change later. This program is a great tool for training. Their support team is very helpful and they respond fast. They have a lot of choices to chose from to create any kind of quiz or survey. This program will help our team greatly!

Cons: I wish the slides were easier to input pictures and text boxes. I would also like to see an area for the creator to type in an area that will show up in emailed report section but not on the quiz. I know you can type in the allowed area for the quiz itself but I would like to type a separate section that does not show up on the quiz. There should be more text boxes that are able to be hidden.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Brook, Thanks so much for sharing your positive feedback about iSpring tools and service. We greatly appreciate it and hope that iSpring keeps serving you well! As per your feature request, I forwarded it to your dedicated manager and he will take care of it :)

Easy to use software to convert your powerpoints to online courses!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With the iSpring Suite software it's really easy to convert your powerpoint to a online course.
Besides converting, iSpring Suite offers extra's as Quizes, Simulations and a Content Library for backgrounds and characters.
In combination with the iSpring Cloud it's really easy to upload your converted powerpoint to your site.
Great, helpful customer support!

Cons: In the presenter mode online there's, till this day, no possibility to write in other colors than red with the Notes option.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Miranda, Thank you for your kind feedback about iSpring. We are sure it will be useful to anyone looking for a solution for e-learning! As per your feature request, I forwarded it to your dedicated manager. Keep up the great work!

Great experience! Very easy to use, and the customer support team is great.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how it is extremely user friendly. I also like that it just connects with PowerPoint. I also like the training videos. They make learning the program a breeze.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Tori, Thanks a lot for sharing your positive feedback about iSpring products and service! We greatly appreciate it and hope iSpring keeps serving you well!

Easy to use and greta support

Oct 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The smooth integration in Powerpoint, offered functions for audio and video and follow up by support.

Cons: Some restrictions because of the use of Powerpoint. A straight route has to be followed and complex navigation and progress bars are difficult to implement.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Jonas, Thank you so much for your kind words about iSpring tools and service! We are glad to have you among iSpringers! Keep up the great work :)

I have only been using the software for a short while, but so far so good.

Oct 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Seems easy to build training programs with self graded tests throughout. The quiz will keep calculating for a total at the end of the training program, very nice feature. Allows me to add objects, templates etc very easy.

Cons: For my industry I would like to see more content library. Its more for office personnel and not blue collar workers. However, you can add your own but that's more work.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi, Simon! We greatly appreciate your sharing your feedback with all Capterra audience! As per your feature request, I forwarded it to your dedicated manager! Keep up the great work :)

Overall, very good

Oct 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Helps me make interactive learning materials from powerpoint. Excellent program overall. I would not be able to do the training that my company does without iSpring

Cons: I wish it was easier to export and manipulate audio files. It currently encodes these files into random character names and it makes it difficult to share a powerpoint on, say, one drive and collaborate with team members.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Keenan, Thanks a lot for sharing your feedback about iSpring with all Capterra audience! We greatly appreciate it. As per your feature request, I forwarded it to your dedicated manager. Hope that helps!

Excellent product with world-class support

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. No new software to install 2. Makes e-learning authoring easy 3.Excellent Quiz module 4. Last, but not least, amazing support

Cons: Except for occasional glitches in converting another language (other than English) fonts, ( which again could be an issue with font selection, I have not found anything to dislike iSpring

Overall: None

Vendor Response

by iSpring Solutions on November 28, 2017

Hello and thank you SO MUCH for reviewing iSpring here on Capterra! Keep up the great work :)

Excellent customer service - speedy, helpful, and friendly. This is what really stands out for me.

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I love how easily iSpring allows you to create videos and insert them into PowerPoint presentations to bring training to life.

Cons: I rely on customer support heavily when I encounter a problem, as the support documents do not always answer my questions.

Overall: We can easily create SCORM files to upload to our LMS. It has allowed us to change the way we create trainings.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi and thank you very much for sharing your opinion about iSpring. We hope you enjoy using it :) Please send any questions to support@ispringsolutions.com

Easy to use, the results are automatically computed, generated (no need to check by hand)

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I create a template exam with all my question pool that I can re-use for my monthly exam by just choosing the "random question picking" feature of the software. I have no problems showing AVI or MP4 videos in the exams. You can set the number of points per question as you like. So many exam types to choose from i.e. multiple choice, numerical answer, True & False, matching type, word chooses, etc.

Cons: The results are given as result points and percent of passing score. I can't get to show the "Total Score" to show. Unfortunately, the number of slides does not equate to number of points. Very difficult to write scientific letters. You would need to go into an "equation writer" and by the time you paste the result its difficult to format it into the rest of the question.

Overall: Ease of use. Ready answers. Ready scores.

Vendor Response

by iSpring Solutions on November 28, 2017

Thank you so much for sharing your positive feedback about iSpring As per your feature request, I forwarded it to your dedicated manager! Keep up the great work! :)

I researched many options for a solid authoring tool and found iSpring to be the best investment.

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the intuitive designed the full range of features. I also found the purchasing process to be very easy and supportive. A Senior Support Engineer for iSpring was incredibly helpful and was actually one of the main reasons I made the decision to go with iSpring. She was patient, fully answered all my questions, and was extremely helpful in helping me justify the investment.

Vendor Response

by iSpring Solutions on November 28, 2017

Dear Thomas, Thank you so much for sharing your positive feedback about iSpring tools and service. I will definitely forward your kind words to Julia, your support manager. She will be glad to hear that! Keep up the great work!

The best investment I ever made

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use like no other software I have tried lately. It is better than the one I used until several months ago. I just love it and have the filling I will use it for a long time.

Cons: I like everything I have tried within the software capabilities
When you select the buttons/controls for final users, I would prefer to locate them in the middle of the bottom middle section of the window, not on the left hand side as it is now.

Overall: I can develop training to be distributed online to my students.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi, Orlando! Thank you so much for your kind feedback :) We are glad to hear you feel like ispring is a good investment! As per your feature request, i have forwarded it to your dedicated manager!

I am a new user of iSpring and I am extremely happy to have this software.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: This is the easiest way I know to convert PPT presentation into e-learning course. You have all the benefits of PPT and some extra's comes from iSpring - I like that you have this profesional course interface with contents, previous/next arrows, possibility to attach files and make your own remarcs with marker tool. I do believe there are more to discover.

Cons: The only limit that I have noticed so far - no possibility to zoom in the slide. Would be really useful.

Vendor Response

by iSpring Solutions on September 19, 2017

Hi Alvita, Thanks for your kind words about iSpring! We greatly appreciate it! Hope iSpring keeps serving you well :) As per your feature requests, I'll forward them to your dedicated manager. Thanks again!

Great product up and running quickly

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been able to take highly complex Power Point presentation, embed interactive web objects that utilize a programming IDE, and make wonderful presentations that convert to an obfuscated HTML 5 file with relative ease.
While the software is impressive, what's even more impressive is the support. I've asked a number of difficult, unique questions and they staff took the time to investigate, solve and show me the solutions. I am only using iSpring for a short time, but am off and running better than expected. I am extremely happy all around.

Overall: Creating a great interactive course with minimal effort

Vendor Response

by iSpring Solutions on September 19, 2017

Thank you for your feedback on iSpring Suite, Jeff! Hope iSpring keeps serving you well ;) If you need any assistance, please send a note to support@ispringsolutions.com

Customer Support is prompt and always helpful

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Variety of Features, but mostly simulations. This has made our elearning courses more engaging and interesting to our audience.

Cons: Saving files on a moderate to slow speed server can take a long time and cause the program to freeze or crash.

Vendor Response

by iSpring Solutions on September 19, 2017

Hi, Karina! Thank you for your feedback about iSpring tools and service, we greatly appreciate it. Hope iSpring keeps serving you well :)

iSpring Suite is easy to use yet powerfull for all types of CouseWare creation

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The integration between Microsoft PowerPoint and iSpring Suite is seamless and most important stable. The fact that one product can produce an entire course with a basic knowlede of PowerPoint, multi-media links and iSpring Suite makes it a must for any person/company embarking on an eLearning program.

Cons: The video lecture interface is great with the zoom in and out features but requires the same look and feel with respect to the controls as offered by the other universal type interfaces where features can be added and taken away through the customize interface.

Overall: Great product with all the features required for courseware development.

Vendor Response

by iSpring Solutions on September 18, 2017

Hi Vincent! Thanks a lot for reviewing iSpring Suite here on Capterra! We appreciate it a lot. Keep up the great work! :) As per your feature request, could you please send it to support@ispringsolutions.com?

Easy and practical to use! No coding knowledge requiere!

Sep 14, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Friendly if you are a regular power point user. A lot of options to develop creativity and great assents! I like the design flexibility and all the options, like quizzes, interactions, simulations, screen recording, etc. The publish options are great to.
I used another similar software and I find this one more easy.

Cons: I consider the inversion is high, I will prefer monthly payments like other software. I have used it a short time, so I have not tried it yet in LSM environments.

Vendor Response

by iSpring Solutions on September 15, 2017

Hi Fanny! Thanks a lot for reviewing iSpring here on Capterra! We appreciate it greatly :) Hope iSpring keeps serving you well!

Rock Solid Authoring Software!

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After having used one of the big course authoring software programs for years and growing tired of all the bugs and glitches it had, I switched over to iSpring and could not be HAPPIER! The iSpring Suite software is rock solid and the support is excellent!

Cons: There are just a couple minor features that I had to give up when making the switch to iSpring. I was able to work around these and am confident that iSpring will add the features to their software at some point in the future.

Overall: I gained dependability by using iSpring. The previous course authoring software I used was buggy and always causing problems for us and our students.

Vendor Response

by iSpring Solutions on September 14, 2017

Hi Steven and THANK YOU for sharing your kind words about iSpring! We hope the tool keeps serving you well :)

Easy to use, well designed rapid instructional design suite.

Sep 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, good selection of question types, works really well with PowerPoint, useful simulation generator, realistic pricing and offers.

Cons: The only thing it is weak on is interaction generation. Currently, it is designed to primarily generate book formats and FAQs, which is not particularly what I need.

Overall: It allows very easy conversion of PPT files to HTML5 and Flash, as well as standalone EXE. It is largely intuitive and needs no scripting expertise. Customer service is brilliant.

Easy to use

Sep 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of uploading and creating content is very great. In a short few minutes i can have an exam ready by using the excel template upload instead of typing in each question one by one.

Cons: The reporting is very basic and should be more custom. I also do not like the fact that you cannot hide quiz scores from end users. For example, if we have a class with users taking multiple tests, we do not want the users to see their scores until we display display the information to them. This way they do not get frustrated in between tests after seeing their scores.

Vendor Response

by iSpring Solutions on September 11, 2017

Abraham, thank you for sharing your thought about iSpring products! We greatly appreciate it. As per your feature requests, I will forward them to your dedicated support manager. Keep up the great work :)

Excellent tool for deploying .PPTs for our Learning Management System

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Renders great presentation for display (converting .PPTs into SCORM packages and deployed to Moodle) Excellent tool: easy to navigate and understand. Display features when presented on screen especially are great.

Cons: We felt that pricing alone is slightly high; lifetime license may be priced lower with some added benefits, which will make this product a showcase item in today's market.

Overall: Excellent tool for converting .PPTs and for deploying into Moodle

Vendor Response

by iSpring Solutions on September 08, 2017

Hi Hema and thank you for your sincere feedback about iSpring! We greatly appreciate it and are sure it will be helpful to anyone looking for a solution for e-learning.

iSpring has helped me to create IT Security awareness online training program

Sep 06, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User friendly and has a lot of functionality. Helpful guide and simple user interface. Customer support is fast and accurate.

Cons: Progress achievement cannot be tracked from iSpring Suite and requires iSpring LMS license. iSpring LMS license goes by number of users which could become very expensive for large organization.

Overall: I managed to roll out online training program

Vendor Response

by iSpring Solutions on September 08, 2017

Hi, Siva! Thank you for your review. We are happy to have you among iSpring clients! Keep up the great work :)

Software that does what it promises and even more. I highly recommend it.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A powerful software + An efficient and fast support.
A suggestion : Developing and improving rendering in HTML5 should be the best way to become Perfect.

Vendor Response

by iSpring Solutions on September 08, 2017

Thank you for your kind words, Lotfi! Hope that iSpring keeps serving you well! :)

My experience with iSpring Suite has been great, especially the customer service!

Aug 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that it is an add on for powerpoint, so if you are familiar with powerpoint then it is not very difficult to learn. I did have to teach myself how to use the iSpring Suite tab, but the customer support team makes the process easy! My Customer Care Manager, Max Ionin, provided me with access to many training videos and was always available on email if I ever had the slightest question. The other pro that separated iSpring from other LMS softwares is they built a special custom plan for my company that fit our needs, what great customer service!

Cons: I really have had a positive experience with this software, but I am going to provide you some things I hope to see updates on in the future. The number one improvement I want iSpring to make in the very near future is MAC COMPATIBILITY. I work on the marketing team so I have to use a Mac, and for iSpring Suite I had to order a windows computer which made it 10 times harder for me since I have no idea how to use windows. I figured out a loop hole for me, where I create my content on powerpoint using my Mac, and any content I need to create using the iSpring Tab I switch over to the windows computer. However, that really slows down my productivity. The second thing I don't really like is when you create a quiz in the iSpring Suite tab, it brings you to a pop up where you create the quiz there instead of directly in powerpoint. I don't know if there would be a way to even fix this, but it gets confusing for me when update/edit the powerpoint on my Mac, send it to the windows computer, and have to add the quiz back in the edited version. I know my situation is different, but I am just providing insight to my experience. Overall I love this software, but the reason I gave 4 stars to "ease of use" was simply because I couldn't have the software on my MAC computer.

Overall: Well, I have been using the software for only a couple months so it has not been long enough to see the benefits from this software.

Vendor Response

by iSpring Solutions on August 31, 2017

Hi Mindy! Thank you very much for sharing your sincere feedback about iSpring products and service! We greatly appreciate it and are sure that it will be of help to anyone looking for an authoring solution. And I forwarded your requests to Max, so that he can share with iSpring Product Development team! Keep up the great work!! :)

Brilliant tool which helps to design interactive e-learning courses

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Content library is a perfect solution for your graphic requirements to design interactive learning courses

Cons: Content library could be more updated with resources related to various industries like, IT, Finance, Telecommunication etc.

Vendor Response

by iSpring Solutions on August 30, 2017

Hi Malindra, Thanks for your feedback about iSpring. We greatly appreciate your sharing it! As per your feature request, I will be glad to forward it to our Development team. Keep up the great work :)

So far, the technology is revolutionary. But we have a lot of testing still to be done.

Aug 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ability to convert PPT to HTML5 is amazing; the ease of use is excellent; the iSpring Cloud is an excellent resource.

Cons: The Processing time when previewing or publishing from PPT to HTML5 can take a very long time to complete.

Vendor Response

by iSpring Solutions on August 30, 2017

Thanks a lot for sharing your feedback about iSpring, Aaron! We hope it keeps serving you well :)

I am NOT an LMS developer but I can now deliver LMS content like the pros!

Aug 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I am NOT a LMS developer but now even I can develop course content! Software is very intuitive and easy to use. Importantly, by using PowerPoint as the foundation, it allows my team and my clients to easily update the content without knowing any fancy programming -- a real problem with other platforms. Always liked the integrated testing options but LOVE the simulations.

Cons: Not sure if it is iSpring or PowerPoint but it often hangs (particularly in Narration) and I need to close the program (ugh!) I also find that the Narration often unlinks from my PowerPoint which requires me to reload it again -- I understand that this is a result of something I am doing but not sure how to work around it.

Vendor Response

by iSpring Solutions on August 29, 2017

Hi, Sharon! Thanks a lot for sending in your review. We very much appreciate it! As per your feature request, I forwarded it to the tech support team. One of the specialists will be in touch with you soon. Hope that helps ;)

All the tools you need for designing engaging eLearning content!

Aug 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iSpring Suite offers all the tools you need for designing engaging eLearning content: a presentation conversion tool into online mobile-ready courses, a screen recorder with an audio-video editor, a conversation simulation tool, a couple of interactions (directory, timeline, FAQ and book), a content library, and a powerful quiz maker!

It's just fun designing engaging eLearning content. It's so easy to use iSpring Suite! And when you don't know how to perform a task, the support team is here to help you.

Cons: I have a feature request about iSpring QuizMaker: the ability to add videos in the feedbacks and the support of embedded code for videos.

Vendor Response

by iSpring Solutions on August 28, 2017

Hi, Sandrine! Thanks a lot for your kind feedback about iSpring, we hope it keeps serving you well. As per your feature request, we will be glad to forward it to our Product Development team. Keep up the great work :)

Content creation made easy with iSpring

Aug 25, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Cons: Since it is working on PowerPoint it is restricted to canvas size of your powerpoint slide. So there is no auto resize on your device. This is quite dissapointing when you design your content on powerpoint and expect to work on mobile device portrait mode or vice versa.

Overall: Working with iSpring saves you a lot of time. Developing content is not easy in elearning business but I spring can help you with that. Technical problems are always painful and time consuming job but iSpring manages overcome the obstacles for you and provide you good tools while helping you to focus on your content development. Using iSpring generated content on web and mobile devices with ease. SCORM reporting is just awesome. We can follow our students where they are successful and failed through the SCORM reporting thanks to iSpring SCORM support.

Vendor Response

by iSpring Solutions on August 25, 2017

Hello Yusuf, Thanks a lot for sharing! We greatly appreciate it. Hope that iSpring keeps serving you well :)

Very happy, very good product.

Aug 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its reasonably easy to use. No technical or programming knowledge required. Fantastic swift technical support when you need it.

Cons: A minor gripe from me ......additional charges for the add ons..characters and templates.
No other complaints.

Overall: We produce and sell multilingual programs using this software

Vendor Response

by iSpring Solutions on August 24, 2017

Hi Trevor, Thank you so much for your kind words about iSpring tools and service. That means a lot to us. Keep up the great work! :)

I use Articulate and Ispring, Ispring is superior and customer service is Ispring is waaay better

Aug 23, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The customer service is 5 stars! They worked with my IT team directly whenever their was a problem, and there was only one, and it was on our end.Its all good. There is no way to express the level of customer service this company offers. They outshine all competition, even Articulate, of which I own 5 licenses.

Overall: Compression,LMS

Vendor Response

by iSpring Solutions on August 24, 2017

Hi Kevin, Thank you so much for sharing your positive feedback about using iSpring tools and dealing with iSpring Customer Care. It means so much to us. Hope iSpring keeps serving you well!

I liked that software very much. Its features were quite helpful.

Aug 21, 2017
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: What I liked most about this software is its features and easy of usage. It is quite interesting as well. I am also grateful for the customer support team who helped me in all possible ways, especially your agent, he was incredibly patient and helpful.

Cons: I didn't like the fact that there is no guide downloaded with the software and that I should check it online every time.

Vendor Response

by iSpring Solutions on August 21, 2017

Hi Omnia, Thanks a lot for your kind feedback about iSpring tools and service. We greatly appreciate it :) Thank you also for that suggestion. We will think about the most easy way to deliver training materials to our end users. Hope iSpring keeps serving you well!

A useful tool which i can fall on

Aug 21, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ispring has become one of my favorite e-learning platform software ever since I get to know about it. It let me have a PowerPoint conversion, do a video lectures, have a Dialogue Simulations, have a Interactive Assessments and screen recordings
PowerPoint Conversion
It allows you convert your existing presentations into e-Learning course where student can hear an audio version of your PowerPoint.
Video lectures
It allows you to add a video of a lectures in your PowerPoint. In that way, your PowerPoint will not be boring.
Overall, I think is a good e-learning platform that have so many features that I can use.

Vendor Response

by iSpring Solutions on August 29, 2017

Hi Sonali, Thank you for sharing your feedback about iSpring here on Capterra. That means a lot to us. Hope that iSpring keeps serving you well :) As per the Cons, could you please send more details to support@ispringsolutions.com? Thank you in advance!

a place where i can share my video i have make for e learning.

Aug 21, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I found out about Ispring a few years back and start using it to develop various e Learning content. It allows you to upload the video straight away that you have make or just keep and upload it another. It also has tools like characters, side templates and presentation explore.

Cons: The background. The background that was given wasn't that good. My black text could not even see clearly.

Vendor Response

by iSpring Solutions on August 29, 2017

Thank you for sharing your thoughts about iSpring, Roy! We greatly appreciate it! Keep up the great work!

Excelent solution for a novice when it comes to e learning and presentations.... easy to use

Aug 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: User friendly and well designed interface with a well known software, final presentations can be customized in many different file formats, size and device ti be used

Cons: hard to decide which options for cloud storing or sharing in case you whant to acces a file from a mobile phones or tablets, Hard to understand interaction with other El earning providers or options

Overall: New and modern presentation and elarning format that distinguishes from the common ppt presentation

Vendor Response

by iSpring Solutions on August 14, 2017

Hi, Joel! Thanks a lot for reviewing iSpring here on Capterra! We greatly appreciate it :) As per you questions, please share them with iSpring Tech support: support@ispringsolutions.com. They will be more that happy to help! Keep up the great work :)

Easy to use with great results. If something does not work first time: responsive customer service

Aug 04, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: As it is build around Powerpoint, you can start developing course straight away. No need to familiarise with another interface.
And just because it is Powerpoint it does not have to look like a Powerpoint deck. Just take the time to develop a slick master and you will be very surprised how far you can get without much higher priced tools.

Cons: I would love to see more interactions to chose and of course some additional question types for the quizmaker. But most importantly: keep on improving the graphic quality (it is good but can always be better).

Overall: Great looking courses that are mobile ready.

Vendor Response

by iSpring Solutions on August 07, 2017

Hi Thomas! Thank you very much for sharing your feedback about using iSpring. We greatly appreciate it! As per your feature requests, I have forwarded them to your dedicated account manager Stepan. He will get back to you to learn more details. Thank you and hope that iSpring keeps serving you well ! :)

This software rocks

Aug 02, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is intuitive... export to SCORM is so easy. I am an Instructional designer and think just the content, makes your live easier

Cons: A little expensive; perhaps more cheap prices helps to buy more software... It is my unique concern

Overall: SCORM compiler

Vendor Response

by iSpring Solutions on August 03, 2017

Hi, David! Thank you for your review of iSpring Suite! We greatly appreciate it! Hope iSpring keeps serving you well :)

ISpring came to aid when I needed a quick, easy and manageable e-learning authoring solution .

Aug 01, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Multiple types of questions, branching scenarios, good management tools, easy to use solution for the e-learning industry.

Cons: Lack of right to left text support which I learned is coming soon in version 9 of the software.
Would be great to have buttons preset to spice up the design of the published project.

Overall: The demo I did using this software landed me a project for an NGO dealing with e-learning for different subjects .

Vendor Response

by iSpring Solutions on August 02, 2017

Hi, Ali! Thanks a lot for sharing your feedback about using iSpring! We appreciate it greatly! Hope iSpring keeps serving you well :)

We have helped many people convert existing PowerPoint content, made it interactive and deployed it

Jul 31, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iSpring has been a reliable development tool for us. We have found it to be almost 100% compatible with ALL of PowerPoint's features. It works very quickly in terms of development and generation of courses. When we've had a question or issue, the Support Team at iSpring is extremely helpful and always gets us a response within a day usually. It is feature rich, has good sound encoding, great video playback and excellent support for LMS tracking. Disclaimer: I have worked with iSpring in their show booth as an unpaid volunteer. I enjoy the product and have established friendships with people at iSpring. I would not be in their booth if I did not believe in their product.

Cons: I don't care too much for their interaction builder, but I suspect new features are being built into it. For me, that's a minor dislike as I can inset other objects that do the same thing.

Vendor Response

by iSpring Solutions on August 02, 2017

Thanks for reviewing iSpring here on Capterra, Rick! We greatly appreciate it and are pretty sure it will be helpful to anyone searching for an authoring tool. Hope iSpring keeps serving you well! :)

We were looking for an application to integrate a LMS with a hosting system.

Jul 31, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We were able to deploy a 50 course teacher certification program within a 6 month period using iSpring Suite with the iSpring Learn hosting. While not always easy, the final product looked professional, integrated well with ecommerce and customer support was great.

Cons: The ability to export data out of the iSpring Learn hosting system is a little limited but we were able to find work arounds for most of our needs.

Vendor Response

by iSpring Solutions on August 02, 2017

Thank for sharing your feedback about using iSpring, Jim! Keep up the great work :)

I have hit the ground running with iSpring! It's very powerful with a ton of flexibility.

Jul 31, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The support is amazing! I attend every complimentary webinar that is offered. They encourage and enable me to try many of the terrific features. My goal is to incorporate something new with each course I create. I always learn something, even if it's for "future reference."

Overall: It's helped me create professional looking courses, especially with the expanded content library. Previously I relied heavily on clip art, which gave my projects a rather "dated" look. You could tell it was clip art. The graphics are much sleeker and cleaner -- really updates the projects!

Vendor Response

by iSpring Solutions on August 02, 2017

Hi Bekie, and thank you for your kind words about iSpring tools and webinars! We greatly appreciate your sharing your experience with Capterra audience! Keep up the great work and please let us know if there is anything we can help you with: support@ispringsolutions.com

Great solutions, functional and easy to use

Jul 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use from within PowerPoint. Powerful and reliable HTML5 output and best of all, it comes with some of the best support I have seen!

Cons: It's hard to find something that I like least. Let's say that the flipping book interaction was limited but probably with the addition of the new Flip feature, this will improve.

Overall: We can deliver powerful and interactive presentations, intuitive courses and keep our customers happy.

Vendor Response

by iSpring Solutions on July 31, 2017

Hi Harry, Thanks a lot for reviewing iSpring here on Capterra and for sharing your feedback about it. Keep up the great work :)

The look and feel of the course had a magic touch once we started to use iSpring.

Jul 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to convert power point deck to highly interactive online course
Knowledge check can be presented in an attractive manner
Self study will help you in mastering the concepts

Cons: Finish button in Quiz do not work.
Library content like characters and objects are not included in basic purchase of the tool.
Quiz can be more gamified like treasure hunt

Overall: All old presentations can be converted to online course content will minimum effort.
All queries and clarification are addressed within a day.

Vendor Response

by iSpring Solutions on July 28, 2017

Hello, Philomin! Thank you very much for sharing your feedback about using iSpring. We greatly appreciate it! As per your feature requests, could you please send them to support@ispringsolutions.com? Our tech support specialists will be glad to address them. Keep up the great work! :)

iSpring allowed us to create interactive learning content super easily for our MBA Students.

Jul 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Intuitiveness of features, responsiveness and helpfulness of Customer Support for any additional questions and even for guidance and advising. We enjoy the diversity and quantity of content within the premium content library.

Cons: Maybe I would make the default content library slightly more full. Parallelly, we had a some minor losses of fidelity after the conversion, but this might very well be caused by our LMS.

Vendor Response

by iSpring Solutions on July 27, 2017

Hi, Jeanne! Thanks a lot for reviewing iSpring here on Capterra and sharing your experience of using it! If you have any feature requests or technical issues, please send them to support@ispringsolutions.com. Our Technical Support team will be more than happy to take care of them. Keep up the great work! :)

I am an elearning developer and instructor at Univeristy of Costa Rica for more

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iSpring suite 8 is very easy to use, and the support team is incredible. In many years evalkuating elearning software , I have never been so happy and impressed at their efficiency to respond and resoive.

Cons: I have found some limitation in some quiz types, e.g. there is no real drag and drop type of exercises and there are some limitions when inserting several audios in one slide.

Overall: You can get a great-looking elearning product easily and without any programming.

Vendor Response

by iSpring Solutions on July 27, 2017

Thank you for your kind words about iSpring, Allen! We greatly appreciate it. If you have any other feature requests, could you please submit them to support@ispringsolutions.com? Thank you in advance! Hope that iSpring keeps serving you well :)

I have been using the product for 2 months aand every time I needed help they were very quick

Jul 25, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Very easy to use and setup. Makes developing training material a lot easier and integrates well with our LMS using the scorm options.

Cons: The Next button can not be greyed out or hidden when the users still needs to perform an activity. IE: When the slide duration is in effect, then the user should not be unable to advance to the next screen. The next button should be greyed out or hidden, instead it gives a popup message ¿Navigation is Limited¿. This is not a very Eloquent solution, but does work.

Overall: Faster development time when developing training material for the LMS

Vendor Response

by iSpring Solutions on July 25, 2017

Hi Nico! Thank you for sharing your thoughts about iSpring here on Capterra. We greatly appreciate it. And as per your feature request, I forwarded it to your dedicated manager Paul. He will take care of it!

Excellent app, allows awesome jobs for myself and for my customers.

Jul 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use, quite instintive, and it allows to make proper use of your power point presentations.

Cons: I can make powerful credible, convincing and persuasive top class presentations where people really enjoy my training.

Overall: To keep ahead of competitors, guaranteeng safety.

Vendor Response

by iSpring Solutions on July 25, 2017

Hi, Claudio! Thanks a lot for sharing your positive feedback about iSpring tools and services! Keep up the great work!

ISpring Suites help you to do what is not possible usually with Powerpoint

Jul 24, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very easy to use and Support is just fantastic, they respond in hours and not addressing to existing tutorials

Cons: I would like to be able to track the use of courses or training material when you are not limiting to certain persons.

Overall: Using an easy tool as Powerpoint you can deliver professional content

Vendor Response

by iSpring Solutions on July 24, 2017

Hello, Xavier! Thank you very much for reviewing iSpring Suite here on Capterra! Hope iSpring keeps serving you well and we wish you all the best with content creation :)

Easy to use at the beginning and very good software. I created my first e-Learning Curse quickly.

Jul 22, 2017
3/5
Overall
5 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is powerful and user-friendly .
I have fabulous service and technical support.
New ideas are always appreciated. Thank you.

Cons: I need another language in my job (for exemple: Spanish or German)
iSpring cannot help identifying an error type. :(

Overall: It is true that I need only a few hours to can make an E-Learning course without Problem.

Vendor Response

by iSpring Solutions on July 24, 2017

Hi, Francisco! Thank you very much for sharing your thoughts about using iSpring, we greatly appreciate it and think that it will be of a great help to anyone searching for an authoring tool. As per your feature request, could you please send more details to support@ispringsolutions.com. Thanks in advance and hope iSpring keeps serving you well :)

Great tool for non experts to create learning media, easy to use, fast and simple inter phas with us

Jul 21, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use, many functions available to create learning content, different tools and features available.

Cons: Too many features to store and share content, sometimes it becomes confusing on which one to select and to use depending on the necessity

Overall: functionality and excellent support

Vendor Response

by iSpring Solutions on July 24, 2017

Thank you, Joel! Your feedback is very much appreciated! Hope iSpring keeps serving you well and with time the sharing options become less confusing :) In any other case our support team (support@ispringsolutions.com) will be more than happy to assist.

Great software

Jul 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The accurate ability in converting PowerPoint courses to HTML 5 that can be uploaded to websites is what I like most about iSpring. Technical support is also great. They have never let me down.

Cons: Well, there were some minor stability issues (at least in my case) with version 7, but it's no longer the case with version 8, which runs perfectly smooth.

Vendor Response

by iSpring Solutions on July 12, 2017

Hi, Remus! Thank you for sharing your thoughts on using iSpring! Keep up the good work! :)

Easy to use and great support

Jul 11, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: iSpring Suite enables everyone with 'average' Powerpoint skills to create great interactive e-learning courses.

Cons: Changing certain settings can be a bit of a hassle, as some settings can only be changed individually (example: if you want to change the font in a quiz you need to change it in every individual question).

Overall: It enables us to create e-learning courses that previously could only be created by using much more expensive software.

Vendor Response

by iSpring Solutions on July 11, 2017

Hello, Ad! Thank you for reviewing iSpring here on Capterra! And thank you for sharing your feature request, we will be more than happy to forward it to our Product Development team. If you have any other feature ideas, don't hesitate to send them to support@ispringsolutionscom. Hope iSpring keeps serving you well :)

Always fruitful and productive

Jul 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and ease of getting questions answered when I hit a snag or don't know how to resolve an issue.

Cons: It occasionally confuses my PPT software requiring some input from iSpring support. They always provide me with specific solutions with screen shots and even remote access assistance if I am unable to resolve the issue on my own

Overall: Replaced Brainshark with economical solution with much more robust functions and excellent personal support.

Vendor Response

by iSpring Solutions on July 11, 2017

Hi, Tom! Thank you very much for sharing your thoughts about using iSpring! It means a lot to us :) We also believe that your review will be helpful to anyone searching for a solution here on Capterra. Keep up the great work!

Horrible.

Jul 09, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Cons: Lack of customer support. Selling a product to a customer and not delivering the goods as promised. My receipt states that "you should receive an email shortly with a license activation key". I made this purchase on July 7th, 2017. It's now July 9th and still not email. I am upset because this decision was critical. I am creating courses and needed to use this tool over the weekend. I only had so much money to spend on a program. Now that I spent my money on this, I could not go out and buy the other one. I am very disappointed.

Overall: Review my previous comments. When a customer purchases a product, you all should deliver the product in a timely manner; you should not wait until you are back at work to release a license code. There are businesses out there that require time commitments outside of the normal 8-5 workday.

Vendor Response

by iSpring Solutions on July 14, 2017

Hello Matthew, We sincerely apologize that you were not given your license key on the same day you purchased iSpring Suite Full Service. We understand that you needed to complete work at a specific time and that this must have been a frustrating experience. Please know that we do our best to deliver license keys in a timely manner, and we take any errors very seriously. After looking into this issue, it seems that there indeed was a technical error, and we have ensured that this cannot happen again. We appreciate your bringing this issue to our attention and we value any and all customer feedback. We hope that you will find that iSpring tools meet your expectations from here on out!

It's the easiest e-learning authoring tool you'll encounter

Jul 06, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy, intuitive and the learning curve has allowed me to share the use of this tool with other members of my team! Using Powerpoint as the baseline is quite genius because everyone who works in an office pretty much knows Powerpoint!

Cons: Can't say much about this, but if I have to nitpick, the ability to create a custom menu that will help navigate users would be great. However, I'm more than ok with the existing way of having the menu of the slides on the side.

Overall: One of the quickest and easiest ways to produce e-learnings with quizzes and other interactions.

Vendor Response

by iSpring Solutions on July 10, 2017

Hello, Ian! Thanks a lot for sharing your thoughts about iSpring :) We hope it keeps serving you well. In case of any questions, please don't hesitate to contact our technical support at support@ispringsolutions.com

TalkMaster is a great simulation software

Jul 04, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have to admit that I so far just use TalkMaster, the built in software simulation. I am astonished of its ease of use and the visual display. It makes it a lot easier than if you would try to do something similar in articulate storyline yet in adove captivate.

Cons: In ISpringSuite it would be great to have a dedicated software simulation functionality as captivate or storyline offers.

Overall: Referring to TalkMaster an extremely high efficiency. I guess It takes me about half the time to develop a branched scenario compared to captivate.

Vendor Response

by iSpring Solutions on July 10, 2017

Hi Stefan! Thank you so much for sharing your feedback about iSpring here on Capterra. We greatly appreciate it and hope that iSpring keeps serving you well :)

We have used iSpring for several years. it is easy and meets our needs.

Jun 27, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ability to add almost any type of content and then have a quiz to verify the student understands the content.

Cons: There are certain quirks related to the use of HTML5 as the presentation layer. Hopefully, iSpring will be able to implement a toggle switch to make the work around for the quirk a default to ease the transition for the course builder.

Overall: Ability to create learning content for students and clients.

Vendor Response

by iSpring Solutions on July 10, 2017

Hello, Perry! Thank you for sharing your feedback about iSpring software. Also, if you haven't done so, could you please send your feature request to support@ispringsolutions.com and it will be taken care of by our tech support specialists. Keep up the great work!

Very useful and qick help

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It is easy to embed the iSpring presentations in my website and the technical support is awesome and very quick.

Vendor Response

by iSpring Solutions on June 23, 2017

Hi, Laura! Thank you very much for your feedback, we really appreciate it. In fact, there is a Spanish version of ISpring. In order to learn more you can submit your request to support@ispringsolutions.com. I have also sent a notice to your dedicated manager and he will get in touch with you regarding that question as soon as possible. Keep up the great work! :)

Ispring has opened the door to producing online learning objects for University Staff and Students

Jun 23, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've mainly used Ipsring to combined powerpoint presentations with edited audio and converted them into HTML5 online learning objects to embed our VLE pages in the same way we embed youtube videos. Conversion is quick, so so easy, and the software soon pays for itself.
The interface for students to learn from is easy to use and gives the objects a professional finish which does not require any software other than a website browser - so they will play on any computer or handheld device.
Animations and links in powerpiont remain active so I can talk people through downloading software, and offer links to relevant website pages.
Embedded videos and computer screencasts are stored with the online learning object - so as long as the object will play, you shouldn't have issues with 'streaming short videos'.

Cons: Audio editing is basic - but I don't care because I use the free Audacity programme for audio editing.
Screen capture did not work so well for me on a low powered Netbook - but I don't care because I use free Cam Studio screen capture software.

Overall: It's ease of use.

Vendor Response

by iSpring Solutions on June 23, 2017

Hello, Mark! Thank you very much for submitting your review and some valuable insights! We are sure it will be more than helpful to others looking for authoring software options here on Capterra. Keep up the great work! :)

iSpring is very user friendly. The tutorial videos make navigating & any issues very easy to solve.

Jun 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iSpring has a lot of features and makes presenting fun. As a new user, the tutorial videos made learning iSpring a breeze. Even the couple issues I was stuck on, were resolved quickly by viewing the tutorials. iSpring is very easy to use.

Cons: The only thing that requires patience is the support and even that did not take too long. Even by the time support gets back to you, you may have resolved any issues on your own by using the tutorials!

Overall: Easy and fun to use.

Vendor Response

by iSpring Solutions on June 22, 2017

Hi, Angela! Thanks a lot for reviewing iSpring Suite here on Capterra. We great appreciate it and hope that iSpring keep serving you well!

iSpring is a very convenient program. Almost all my needs are met with its help.

Jun 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using iSpring (especially QuizMaker) for a long time to make tests and exercises (I'm a teacher). I'm very satisfied with this product.

Its first advantage is how easy iSpring is to use. Since I am familiar with PowerPoint, I had no problems when I started working in iSpring, everything was clear even at the very beginning. The design is pleasant, too.

Secondly, the possibilites are really impressive: anything is possible to create, be it a simple multiple choice test or a complicated exercise with all sorts of questions, levels of difficulty, etc.

Thirdly, it's convenient to publish the tests either on one's site (html, flash) or in a Word file. I use both ways, and enjoy them both. My students tested the exercises on their computers and mobile devices (Apple and Android). There hasn't been a single complaint: it works on different platforms and devices.

Another good point is the possibility to customize the looks of the test. Maybe it's not the most important feature, but still, it allowed me to make the exercise look very natural on my site, in the same style, in the same colours.

Last but not least, customer support is very good. All the issues that I had (there were very few, really) were efficiently resolved. None of my questions were left without attention.

All in all, iSpring makes it possible for me to realize all my teaching ideas, so I regard it as one of my best investments and I'm certain I'll go on using it for a long time.

Overall: The ability to create all sorts of exercises necessary for my classes. It's one of my main instruments.

Vendor Response

by iSpring Solutions on June 16, 2017

thank you for your review, Kate! We very much appreciate it. Keep up the great work :)

No question! iSpring is easy, quick, and nothing beats it for converting PowerPoint to HTML5!

Jun 14, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using iSpring for a few years and with each new version there are new goodies. There are a lot of great features in iSpring! Let me tell you about my favorites.

I really like iSpring TalkMaster, which lets me set up true branched dialogs, so that I can let the learner choose how to respond and go down different paths depending on the response. To be able to do this within PowerPoint is a real game-changer because it helps solve the age-old problem of avoiding passive, linear learning and involving the learner in solving problems. That's the best way for them to learn.

I also have to say, I have not found any other tool that does a better job of converting PowerPoint files to HTML5.

Cons: It has only four wizard-based interactions, though they are each very useful. I'd like to see more added in the future.

Overall: Quick and easy way to start with PowerPoint and add elements to turn it into eLearning.

Vendor Response

by iSpring Solutions on June 15, 2017

Thank you very much for your thorough review, Joe! We greatly appreciate it. :) Hope iSpring keeps serving you well.

Love the program - very user friendly

Jun 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Really easy to learn and integrated in to PowerPoint. Love the quizzes and surveys. Also the options of receiving reports on quizzes via email. Same day support.

Cons: The only thing that bothers is the missing drag-and-drop option. And perhaps a few more text editing options in the quizzes.

Vendor Response

by iSpring Solutions on June 13, 2017

Hi, Pauline! Thank you very much for sharing your feedback about using iSpring! We greatly appreciate it. Also, as per the text editing options, could you please send your request to support@ispringsolutions.com? Hope iSpring keeps serving you well :)

Thank you for I Spring Suite!

Jun 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am delighted with the ease of use. I trialed other software and after much trial and error, I was ready to quit this journey!! But I discovered I Spring Suite and life just got better. I loved that the moment you went on, there were "how to" modules right at your fingertips, they were very well done. Very short, concise and easy to follow. Plus the actual support from the I Spring Team was amazing. Always there and very patient. The feedback was constantly prompt, with easy to follow step by step instructions linked to pictures. Thank you, I Spring.

Overall: Ease of use and a workable tool that is able to produce the reports I need to satisfy regulators in my health care industry.
I have nothing I can elaborate on; every time I stumbled on something; I received the support I needed to navigate through.

Vendor Response

by iSpring Solutions on June 13, 2017

Hi, Jill! Thank you so much for your wonderful and detailed review of iSpring. We greatly appreciate it and hope that iSpring keeps serving you well! :)

I create in- and extra class activities to reinforce ESL/EFL learning, and I share them online.

Jun 09, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Comprehensive features, plenty of publishing alternatives, smooth learning curve, ease of use, awesome support.

Cons: I wish it were a little cheaper, though I can't say the price is unfair.
Although I can have students use their smartphones or tablets to do quizzes, I would love to be able to have them use their smartphones as classroom response devices and have real-time feedback on their performance.

Vendor Response

by iSpring Solutions on June 12, 2017

Hi Roberto, Thank you very much for your review! Hope iSpring keeps serving you well :)

Comprehensive product with little to no learning curve.

Jun 06, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the Ease of Use: easy to install, easy to navigate, easy to learn, easy access to some 'starter tutorial videos' on the vendor's YouTube page...etc.

Cons: Not a fan of additional costs to use other support or features of the product.

Overall: Affordable elearning authoring tool that helps to make dynamic content for the corporate and educational setting.

Vendor Response

by iSpring Solutions on June 06, 2017

Hi, Marie! Thank you very much for reviewing iSpring here on Capterra. We greatly appreciate it. Keep up the great work!

I especially appreciate the fabulous customer support that I always receive.

May 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software is easy to use and install and very cost effective. Licensing is easy to achieve and if you need to look up your licensing information for some reason, you can easily retrieve it from your account on the web.

Overall: The flash program for PowerPoints is the only feature I use. It is easy to manage and my students love the way the presentation looks.

Vendor Response

by iSpring Solutions on June 06, 2017

Thank you for your kind review, Linda! We greatly appreciate it :) Hope iSpring keeps serving you well!