iSpring Solutions

iSpring Suite

5 / 5 388 reviews

Who Uses This Software?

iSpring is perfect for staff training, education, health care and training agencies.


Average Ratings

388 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $720.00/one-time/user
  • Pricing Details
    Academic and Non-Profit Discounts.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • iSpring Solutions
  • www.ispringsolutions.com/
  • Founded 2007
  • United States

About iSpring Suite

e-Learning toolkit for designing responsive multi-device courses. iSpring Suite boosts your e-courses with training videos, interactive assessments and dialogue simulations. It's a friendly tool that is compatible with any LMS. This is software with no learning curve - exactly what you need under deadline. Thousands of e-learning developers save their time with iSpring Suite every day. Visit our website to test drive.


iSpring Suite Features

  • Content Import / Export
  • Course Publishing
  • Gamification
  • Instructor-Led Courses
  • Interactive Content
  • PowerPoint Conversion
  • Self-Paced Courses
  • Storyboarding
  • Template Management
  • Test / Quiz Creation
  • Video Management
  • Academic / Education
  • Asynchronous Learning
  • Blended Learning
  • Built-In Course Authoring
  • Certification Management
  • Corporate / Business
  • eCommerce
  • Gamification
  • Learning Management (LMS)
  • Mobile Learning
  • Simulation
  • Skills Tracking
  • Social Learning
  • Student Portal
  • Synchronous Learning
  • Testing / Assessments
  • Training Companies
  • Video Conferencing

iSpring Suite Reviews Recently Reviewed!


A quick, easy to use application that is extremely intuitive.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: How easy it is to use. Create a PowerPoint as normal and ispring does the rest. No need for lengthy tutorials.

Cons: The number of interactions could be increased as e-learning should easily equate with interactive learning - but this is being addressed in the latest version.

Overall: Easy to prepare and launch e-learning packages

Vendor Response

by iSpring Solutions on April 25, 2018

Hello and thanks for your sincere feedback. We greatly appreciate it and hope that iSpring keeps serving you well! :)

I like the fact that iSpring is integrated with PowerPoint, it is a natural progression of skills.

Apr 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Pros: I am anxious to start using the RTL text functionality in the new version 9 QuizMaker and Presenter. This will greatly support my Arabic and Hebrew content needs.
I have recommended this software to many LMS admins within my organization because beginners can jump right in and create content immediately, even without any previous experience.

Cons: I would like to be able to actually remove the navigation bar on specific slides, not just disable it.

Vendor Response

by iSpring Solutions on April 18, 2018

Hi Wendy, Thanks for reviewing iSpring here on Capterra. We believe your feedback will be useful to anyone looking for an eLearning solution. As per your feature request, your dedicated manager will get back to you with more details. if any other questions come up, please send them to support@ispringsolutions.com

Easy-to-start tool for non-professionals

Apr 16, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We were in need to train new hires quickly and I was on shoestring budget. After a quick daily trial of other tools I started to work with iSpring and never looked back. It's so easy to use - if you know MS Word, you can use it! It's just what I needed for a rapid development of offline training materials into online training. We use another tool for developing e-learning, but for internal purposes we use iSpring.

Cons: Interface is a bit (just a bit) outdated. I couldn't get to use some advanced interations - but I hope I can sort it out later.

Overall: Very quick start

Vendor Response

by iSpring Solutions on April 18, 2018

Diana, Thank you very much for sharing your sincere feedback about iSpring tools! We greatly appreciate it. Keep it up! :)

Capterra-loader

Ease of Use combined with Excellent Customer Service and Available Workshops made this a fit for us!

Apr 13, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Ease of Use - The fact that iSpring Suite integrates directly into Power Point makes life so much easier for us.

Excellent for New Trainers or Content Developers - The ease of use made this purchase an excellent decision for us. Our company's training department was founded only 4 years ago. After the first few years we wanted to step it up a notch by developing interactive modules that would help us diversify the way we deliver content. iSpring made this possible and very easy. Not only is the software extremely easy to understand, iSpring also offers regular workshops to its users that help any new content developer master the Suite and strengthen their ability to create interactive modules that stand out.

Excellent Customer Service - Very quick to respond to any questions and the staff is very friendly. They are also very receptive to feedback and look to make improvements to their product often based on such.

SCORM Compliant - Convert all of the content created with the Suite into a SCORM Compliant packages for your LMS. The SCORM export supports Flash & HTML5. You also have the ability to adjust the export quality of the media in your module. Lastly, iSpring modules can also be viewed via mobile & offline using their iOS or Android app. Reporting works flawlessly.

Quiz Maker is Amazing - It has all the essentials you need + more. I got to play around with Version's 9 Quiz Maker also and already witnessed many improvements from aesthetics to performance.

Cons: Version 8's Module Player for Exported E-Modules didn't always behave the same way as the Power Point presentation would on its own. Various media items or features in Power Point, such as Gif Images, overlapping audio files, or "exciting" animations/transitions, although supported, would at times behave differently in the Suite's Module Player (used for LMS Delivery) vs. the Power Point itself.

Version 8 Quiz Maker's Document Recovery never worked for us (if there was even one). The quiz maker doesn't have an "auto-save" feature. Sometimes if you imported any extraneous media file the quiz maker would crash making us lose our progress from the last manual save. We eventually got in the habit of saving frequently, as anyone should, but a revamped document recovery feature would be helpful.

Overall: It helped us move our training programs forward. As content developers AND trainers, the iSpring Suite really made things a lot easier for us. We were also new to the concept of interactive content development, so we were thrilled to witness that iSpring was extremely easy to learn and start using. We feel there is much more for us to do with it, which is why we are looking forward to acquiring Version 9 soon.

Vendor Response

by iSpring Solutions on April 16, 2018

Hello Jonathan, Thanks SO MUCH for such a detailed review of iSpring products and services. We are absolutely sure it will be super useful to anyone looking for an eLearning solution. Keep it up! :)

Capterra-loader

New user but based on trial, it will work very well for us. ..

Apr 13, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The look and feel and flexibility to develop different types of exams. The interface with PowerPoint is a huge plus.

Cons: Screen to small, but understand this is being fixed. Other than that, haven't used this enough to know what other nuances might be present

Overall: It will allow us to merge our testing content with our Adminustrate software.

Vendor Response

by iSpring Solutions on April 16, 2018

Hi Terry, Thanks a lot for sharing your thoughts about iSpring here in Capterra. We greatly appreciate it! Hope iSpring keeps serving you well! :)

So easy to use, a sixth-grader could do it!

Apr 12, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Extremely easy to use, loaded with features and always improving. The software does so much more than I thought I needed and it's incredibly affordable. Support is excellent! Thank you for taking the time to assist me!

Cons: I cannot find anything that would be a "con." The functionality and scaleability is great and serves all of my needs and more!

Vendor Response

by iSpring Solutions on April 16, 2018

Hello David, Thank you very much for reviewing iSpring here on Capterra! We greatly appreciate it and hope that iSpring keeps serving you well!

Our school is a new user of the iSpring Suite Full Access products, and so far we are pleased.

Apr 11, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to use, and will allow you to create beginning eLearning content along with an embedded quiz very quickly. It also offers features a number of very useful features that allow more complex content and quizzes with a little practice and effort. The iSpring support team has been very responsive to guide us through the questions and problems we have experienced as novice users.

Cons: There are formatting restrictions that other products do not impose, such as Adobe Articulate, however this is less of a 'con' than a trade-off. Often times, ease of use requires a reduction in granular features, and this particular trade off was acceptable to our school.

Overall: Rapid creation and deployment of eLearning content and quizzes.

Vendor Response

by iSpring Solutions on April 16, 2018

Hi Kirk, Thanks SO MUCH for you sincere review of iSpring products and services. We greatly appreciate it. Hope iSpring keeps you well :)

In a short time a nice output.

Apr 11, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money

Pros: The automatically created HTML5 code is often correct. Without the knowless of programming you are able to create a response design.

Cons: Not all of the features have the same functions. For example, someone you can edit Audio, but not in all the tools. Also the edit-space is not similar. iSpring Solution 8 (Quiz) have problems in Safari, thats absolutely bad.

Vendor Response

by iSpring Solutions on April 16, 2018

Hi Daniel, Thanks a lot for sharing your opinion about iSpring here on Capterra. We greatly appreciate it! As per any feature requests you may have, could you please send them directly to support@ispringsolutions.com? Thank you!

Excellent product, excellent customer service

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Both the software and the support behind it are top notch. The authoring software is reliable, and provides everything needed to create an interactive, engaging end user experience. I have had nothing but prompt, diligent, and thorough interactions with customer service when myself or my team have questions.

Cons: The software is worth the investment. There could be a few additional interactions out of box, which hopefully are in the works for future enhancements.

Overall: Easy publishing out to SCORM. Immediately enhances user engagement from standalone PPT decks. Easy to use. Someone can be up and running in a matter of a few hours of practice.

Vendor Response

by iSpring Solutions on April 10, 2018

Hi Pam, Thank you very much for sharing your thoughts about iSpring products and service with Capterra audience. We are happy to hear that iSpring serves you well :) You are also welcome to check out the 12 new interactions that will appear in the upcoming release: https://www.ispringsolutions.com/blog/interactions-in-ispring-suite-9 Hope that helps!

Easy to use - simple add to power point

Apr 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to use. Simple .
It is an effective
Allows you to create on line learning in and easy and effective way. We are a learning company and this helps us do that very well.

Cons: Videos takes a long time to publish.
When you do the quizzes you can't go back to the powerpoint slides to reference the materials to create the quiz.

Overall: We are able to create online learning easily and effectively.

Vendor Response

by iSpring Solutions on April 10, 2018

Hi Rory, Thank you very much for reviewing iSpring here on Capterra. We greatly appreciate it! As per the quizzes locking PowerPoint, that behavior was implemented to prevent any accidental changes in the structure of the course. If you would like to receive more info regarding that, please contact our support team by sending a message to support@ispringsolutions.com Keep up the great work :)

A quick and good way to produce e-learning content

Apr 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Based on Powerpoint it offers low-level entry to start producing e-learning content. Very good and fast helpdesk when suddenly problems appear.

Cons: The pictures that are included. Can't use them in our railway sector. Wouold be great to use pictures made by ourselfs

Overall: Fast and good working content in an Moodle LMS environment

Vendor Response

by iSpring Solutions on April 09, 2018

Hello, Bas! Thank you very much for sharing your thoughts about iSpring here on Capterra. We greatly appreciate it! As per your requests regarding the Content library, please send them directly to support@ispringsolutions.com. Hope iSpring keeps serving you well :)

Thanks for making me look good!

Apr 05, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: I love how polished my boring PP presentations look now. I have been able to quickly add characters, voices, and quizzes to turn PP into professional quality eLearning courses without the time and expense of a specialist. Overall very good product that I have recommended to others.

Customer service has always been quick to assist and resolved the few issues I have had much faster than other big-name software providers. I love the personal service feeling.

Cons: It can be slow at time and does not allow me to multi-task while it processes a change or publishes. I wish it had a library of non-robotic voices in addition to the ever growing characters.

Overall: Ability to create my own e-Learning courses without the time and expense of a specialist. I can update in real-time and control the message.

Vendor Response

by iSpring Solutions on April 06, 2018

Hello! Thank you very much for your review of iSpring Suite. We greatly appreciate it! Keep it up! Also, if you have any feature requests, please send them directly to support@ispringsolutions.com Thank you!

Enabled us to deliver high-quality online training without the need for specialist developers

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: Highly effective and timely support
Ease of use
iSpring Play
Responsive
PowerPoint compatibility
Cloud storage

Cons: Lack of batch compile capability makes is very difficult and time-consuming to re-compile large numbers of lessons.

Vendor Response

by iSpring Solutions on April 06, 2018

Hello and thank you for reviewing iSpring here on Capterra. We greatly appreciate it! As per your feature request, please send a message to support@ispringsolutions.com. I believe we have a solution for you ;) Keep it up :)

It's intuitive and easy to use.

Apr 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's easy to use.
My experience with iSpring.
I was looking for an intuitive program, integrated with LMS platforms (such as Moodle) with good resources to prepare my courses.
I downloaded the trial version of iSpring and was very pleased with what I could do with the program. I found the Timeline very good that the program offers and that I will use next class on 04/04.

Cons: Unfortunately, the price of the product is beyond my financial conditions.
But, I recommend the purchase to those who have condition.

Overall: I am organizing to make free courses available on the Moodle platform.
The program has been integrated into this platform, with good features, easy to use and to learn.
The price, however, is far beyond what I can afford.
If I could get it, I would use it to prepare classes online.

Vendor Response

by iSpring Solutions on April 06, 2018

Hello, Marilia! Thank you very much for your sincere feedback about iSpring tools! we greatly appreciate it ;)

Amazing customer service

Apr 02, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This software is so simple to use. If you're looking for a resource that can be easily used with questions easily answered, iSring is the one for you.

Cons: Due to its simplicity, I find that it is not always possible to individualise projects as much as I'd like to.

Vendor Response

by iSpring Solutions on April 06, 2018

Hi Sarah, Thank you very much for your review of iSpring Suite. We greatly appreciate it! Keep it up! Also, if you have any feature requests, please send them directly to support@ispringsolutions.com Thank you!

I use it to design elearning courses.

Mar 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
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Pros: This software allows to develop e-learning courses that work in every Learning Management System. Somehow they are more standards-compliant than most other e-learning developement suites.

Cons: It's a bit too simple. It seems they follow market leader in e learning industry - Articulate and are always a step back.

Overall: Easy-to-use and standards compliant.

Vendor Response

by iSpring Solutions on April 06, 2018

Hello Sergey, Thank you for sharing your thoughts about iSpring here on Capterra! We greatly appreciate it. If iSpring is lacking some features in your opinion, please send feature requests to support@ispringsolutions.com. And be sure to check out the new version 9 when it comes out, we believe you'll like it! ;)

Capterra-loader

We use iSpring for all of our e-Learning. I've found the software is easy to use and intuitive!

Mar 23, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The integration with PowerPoint allows me to make my e-Learning more impactful. I like creating the interactions to keep my audience engaged.

Cons: Managing large file types with audio and interactions is cumbersome - saving and closing the narration takes time. I'm not sure that's all on iSpring.

Overall: Ease of use and a quick learning curve are very beneficial. Users with even little experience can create good quality programs quickly.

Vendor Response

by iSpring Solutions on April 06, 2018

Hi Jim, Thank you very much for reviewing iSpring here on Capterra! We greatly appreciate it. Hope iSpring keeps serving you well :)

I have used iSpring products for many years; Suite 8, the latest, is the most powerful so far.

Mar 17, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It harneses all the power of Powerpoint, the output is much smaller than the original Powerpoint and publication in HTML5 makes it available on almost any platform, including iThings which cannot run Flash.
I use iSpring Suite 8 to make presentations of historical material, particularly of early printed books.
Separately, my organisation - to which I introduced iSpring some years ago - uses it to publish audio-visual educational material for physicians on the web for the benefit of doctors in many countries in addition to UK and to publish the slides and audio of presentations given to our History of Medicine Group.
For my own work I extend the use of some features beyond their original purpose; for example, I use the 'Outline' tabs to provide a simple search engine for some documents. I also use iSpring Flip as a means of producing galleries of images with thumbnails for navigation. This, published in HTML5, has replaced an earlier image gallery that I wrote in Flash.
The software is very easy to use at a simple level but is also capable of supporting considerable sophistication in using animation.
I have had to seek technical support on a number of occasions and have always had prompt and helpful responses - even on the rare occasions when a solution has not been found- I empasise these are rare, usually the problems have been solved.

Cons: I have very few complaints! I would like one or two additional features - more sophisticated text search in presentations and a search facility for the flipbooks.

Vendor Response

by iSpring Solutions on April 06, 2018

Dear Professor IML, We'd like to thank you greatly for posting this detailed and kind review about iSpring tools and services here on Capterra. We appreciate it a lot and hope that iSpring keeps serving you well! Keep it up :) As per the feature requests, please send them directly to support@ispringsolutions.com

Capterra-loader

ispring Suite 8 and ilearn LMS

Mar 17, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: In regard to the product,: the interface is very intuitive and easy for the user (trainee) to access. Administration of content is very straightforward. There are lots of options to customize content.

The fact that ipsring tech support is the most "SUPERIOR" support I have had on any product is a huge plus. They respond immediately and see the issue to the end, providing pic and video examples. They truly invest the necessary time to solve issues.

Overall: We were in need of a self-managing training program to conform to our ISO9001/AS9100 quailty standards.

Training modules are easy to create in ispring and uploaded to the LMS, ilearn. Users access the training through any computer or mobile device. Which consists of a slide presentation with audio narration, animations, and video. Users complete the training with a quiz Administrators receive or run reports of progress and quiz results.

Vendor Response

by iSpring Solutions on April 06, 2018

Hi Artem, Thank you greatly for your positive feedback on iSpring Suite and iSpring Learn LMS. We are sure that it will be helpful to anyone looking for an e-Learning solution here on Capterra. Keep it up! :)

My "Go-to" eLearning product - absolutely love it

Mar 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is extremely easy to use. Also iSpring keeps adding additional features that make the software even MORE easy to use - it just keeps getting better. I find that it can help us create projects quickly and also, CHANGE projects if we need to with ease.

Cons: I think the audio editor could be improved and maybe an equalizer to see the audio levels so as to know where to increase or decrease clips' sound. Otherwise I'm looking forward to the next upgrade - it's always exciting to see what new features get added

Vendor Response

by iSpring Solutions on April 06, 2018

Hi Elan, Thanks a lot for your great review of iSpring! It means the world to us :) Hope iSpring keeps serving you well and be sure to check out the new version 9 when it comes out with even more features!

Excellent tool to create E-Learns. It has everything you need.

Mar 12, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: This software is very easy to use for beginners and the vast library of content is fantastic! I used it to create really captivating E-Learns easily.

Cons: Some of the simulation and navigation options are quite limited. It is especially difficult to edit object items to make them look for visually appealing.

Overall: Easy to use software to create E-Learns, vast library of content, and amazing customer service.

Vendor Response

by iSpring Solutions on April 06, 2018

Hi Wendell, Thank you very much for your review of iSpring Suite. We greatly appreciate it! Keep it up! Also, if you have any feature requests, please send them directly to support@ispringsolutions.com Thank you!

iSpring Suite has been worked wonderfully for the project I've been working on for my company. Easy

Mar 07, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The ability to combine audio and visual and send via ispring cloud. Also, the customer support team is AMAZING!

Overall: I was able to take my presentation material to the next level with the ability to combine video and audio!

Vendor Response

by iSpring Solutions on April 06, 2018

Hello and thank you very much for reviewing iSpring here on Capterra! We greatly appreciate it. Hope iSpring keeps serving you well :)

iSpring is an excellent product, and the support is top-notch.

Mar 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: iSpring provides a one-stop solution for training presentations and assessments. The support level is excellent.

Cons: Sometimes iSpring can be cumbersome in terms of files to move during publishing. I'm not sure if this is true of all similar applications, though.

Vendor Response

by iSpring Solutions on March 08, 2018

Hello Cara, We are happy to hear that iSpring serves you well :) Thanks for sharing!

Capterra-loader

The customer service I have experienced with iSpring has been refreshing!

Mar 06, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: If you are familiar with PowerPoint the iSpring addition is seamless. And again the customer service is top-notch.

Cons: It could be a bit more "flashy" with gamification and animation video options to be more competitive...but given the price point, this is not a complaint.

Vendor Response

by iSpring Solutions on March 08, 2018

Hello Robb, Thank you so much for reviewing iSpring here on Capterra. We greatly appreciate it! Hope it keeps serving you well :)

Very Positive. I love that this tool is specifically designed to promote interactive training!

Mar 01, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The many options for interactivity. There were numerous options for backgrounds, and characters with a variety of expressions.

Cons: I haven't found a way to customize my settings, or insert our current template in the content slides, That would be very helpful if we could somehow upload our logo and have that integrated into each slide. (I am answering based on my limited exposure after a trial, so maybe this is possible but I couldn't find it on my trial version). I was satisfied enough to purchase the software. :-)

Overall: Great tool for us to design training videos for our sales force, and to communicate messages from our executive team.

Vendor Response

by iSpring Solutions on March 05, 2018

Hello and thank you for your positive feedback about iSpring :) As per your question, could you please contact our tech support ar support@ispringsolutions.com - one of the specialists will be happy to assist you! Keep it up!

Love the product! Great support!

Feb 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The software is user-friendly; the technical knowledge required is not terribly complicated. This, in my opinion, is a great strength of the software. The support team needs to be complimented too! I encountered some small glitch in the software. Having the contacted the support team, the issue was given utmost attention by the team. The follow-ups on the issue are greatly appreciated! 5-star rating to the support team too!

Cons: Would be great to have a bigger font to the user interface (I hope I got the technical term right). As I aged, that would be a great help! :)

Vendor Response

by iSpring Solutions on February 28, 2018

Hello Yee, Thanks a lot for sharing your kind opinion about iSpring tools and service :) Keep up the great work and thank you for your request, I sent it to your dedicated manager.

Our acquaintance to iSpring Suite was easy and intuitive. A simple tool interface allows to quickly

Feb 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is easy to publish courses with iSpring and tool settings allow to save a slide animation state. I am glad that a support team always helps in time.I can quickly create e-learning courses that will be of interest to my users.

Cons: As for me, I am self-taught in this program, I didn't pass training webinars, only look at video tutorials on Website. I learned by trial and error and I achieved a result.

Vendor Response

by iSpring Solutions on February 28, 2018

Hello Anna, So great to hear you are satisfied with iSpring products and service! Keep up the great work and please let us know if there is anything we can assist you with. Just send a message to support@ispringsolutions.com.

great over all experience

Feb 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Our company runs a franchise network of over 300 pizza restaraunts all over the world and we use iSpring to create interactive e-learning courses for our partners and restaurant managers.
Before, we hosted live webinars to teach our franchisees but this approach proved itself ineffective. Back then, we were only capable of teaching ~70 managers a month. Now that we have our own learning portal and an in-house team of content creators, we have 400 students enrolled in the training and 1-2 new modules coming out every week.
iSpring has some really cool features like quizzes and dialogue simulations which helped us make our training more appealing to users.

Cons: I wish that there were more interactions that we could use. Also, QuizMaker has minor issues with quiz designs which I hope they are going to fix in the next version of the tool

Vendor Response

by iSpring Solutions on February 23, 2018

Dear Olga, Thanks a lot for sharing your story of using iSpring with us and the Capterra audience! We greatly appreciate it! +11 new interactions will be added to the version 9 coming out this year. We believe you will like them :) Keep up the great work!

An excellent product and a really good support

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, you can create really good SCORM with a lot of configurations.
Support is the better I ever seen, with an efficient and excellent service, they quickly resolve our doubts.

Cons: It's all ok. It would be great that this product will be available for Mac Os too. But in Windows goes perfect.

Overall: An excellent way for create scorm to LMS easily and high quality. Very good!!

Vendor Response

by iSpring Solutions on February 14, 2018

Hello Raquel and thank you for sharing your thoughts about iSpring products and service here on Capterra. It means the world to us! Keep us the great work and enjoy using iSpring ;)

So far my experience with iSpring Suite has been enjoyable and very positive.

Feb 10, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about this software is its ease of use and its adequate functionality for a high quality e-learning course. iSpring Suite has almost all the functions I need for my course, not only for designing the lectures (lessons) themselves but also for the creation of supplementary materials (like books, timelines, directories, quizes). More importantly, iSpring Suite has many options to customize the publication of the lessons and whenever I come up with an publication idea, I've found out that my idea has already been thought over by iSpring team, which is amazing. I also love the support I receive from the technical support engineers. There are just a few of them (fewer than 10 people I suppose) but I think they've been working so effectively and always provide me with prompt support.

Cons: Honestly, there are some of my wishes that haven't been fulfilled by iSpring, for example, more flexibility in quiz formatting, more question types in iSpring quizes, or the possibility of adding audio narration to iSpring interactions (i.e. books). Still I think iSpring Suite is really good value for money.

Overall: It helps me so quickly and efficiently design e-learning courses which fulfills almost all of my needs.

Vendor Response

by iSpring Solutions on February 12, 2018

Trang, thank you so much for your detailed review of iSpring here on Capterra! We are very happy to know that iSpring made it to your e-Learning tool. As per your feature requests, I forwarded them to your dedicated manager Kasey and if you have anything else to add, please send it to support@ispringsolutions.com. Keep up the great work, Trang!

A quick review of iSpring Suite 8.7

Feb 09, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like that iSpring Suite 8.7 is intuitive, not oversaturated with numerous tabs and lowered the rating only due to the difficulties, that I had with the settings when I published the finished course. The Technical support team has always provided assistance through several communication channels.

Cons: I rated 4 for Features & Functionality and Ease of Use, because there is no possibility to summarize all the test results within the course and upload them to one slide at the end of the presentation. And I should also mention that there is also no possibility of branching on several slides at once.

Vendor Response

by iSpring Solutions on February 12, 2018

Hi Valentina, We very much appreciate your reviewing iSpring here on Capterra. And as per your feature request, I forwarded it to you dedicated manager Sofia. She will work on it with our Product Development team. Keep up the great work! :)

Capterra-loader

Applause!! If you are new to eLearning authoring, this is the tool for you!

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its soooo easy to use you wont imagine! If you ever used a PowerPoint, then youre an expert! You can create awesome presentations and simply import them into iSpring, and voila!
And not to mention.... responsive design!! Forget about having trouble playing contents on mobile... This software helps you create responsive multi-device contents... how cool is that?!

Cons: Its great for starters and intermediates. Even for some experts... But after a while using it, I feel the competition has a bit more features and cool options... But still iSpring its really powerful.

Overall: We practically learned to create eLearning contents with this tool... Its so easy to use that you will have your whole team working with it in no time!

Vendor Response

by iSpring Solutions on February 12, 2018

Hi Marcos, And thank you greatly for your amazing and sincere review of iSpring. We appreciate it a lot! Hope iSpring keeps serving you well and please let us know if there are any questions we can assist you with!

You need to know only the PowerPoint interface to develop a course with iSpring Suite.

Feb 08, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It¿s easy to use iSpring Suite features and you can learn them without efforts in a few hours. I like to use iSpring QuiMaker which allows me to create simple JavaScript programs.

Cons: iSpring tool allows to create quizzes with audio/video narrations and include equations. There are animations, the ability to use triggers, various question types.

Vendor Response

by iSpring Solutions on February 12, 2018

Hi Elizaveta, We are super glad to hear that you enjoy using iSpring as you e-learning tool! Hope iSpring keeps serving you well and you keep up the amazing work :)

nice and easy authoring tool for e-learning

Feb 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - it is super easy to use, you need only basic power point skills to create content
- built in content library
- fast and helpfull support!!!
- mobile support

Cons: - a bit expensive but still worth it ;-)
- sometimes it messes up with copied animations inside slide, and you have to remove all animations and make them again (minor thing)

Vendor Response

by iSpring Solutions on February 13, 2018

Thanks for sharing your thoughts about iSpring with all Capterra audience, Bart! We appreciate it a lot. Keep up the great work! :)

excellent and easy to use authoring software

Jan 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Beginners and Professionals achieve outstanding results. High Quality Output to users. Easy to use and splendid Support when questions come up.

Overall: More customer replies regarding the end result of Template, Navigation and Player,

Vendor Response

by iSpring Solutions on January 31, 2018

Axel, thank you greatly for your kind words about iSpring! That means a lot to us :) Keep up the great work!

A wonderful tool for creating interactive learning material!

Jan 29, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As an Instructional Designer, I receive learning material from SMEs in Word documents. iSpring is easy to use, allowing copy and paste from Word documents. That saves a lot time in course creation.

Overall: It could use a bit more customization of the interactions backgrounds. Right now the backgrounds are white. I am able to customize the text but not the background.

Vendor Response

by iSpring Solutions on January 30, 2018

Hi Helen, Thank you so much for you positive review of iSpring here on Capterra! As per your feature request, could you please send more details to support@ispringsolutions.com. We will be more than happy to look into it. Thanks in advance!

This software has made instructional design a breeze!

Jan 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like its ease of use, great html publishing that brings over everything I create in PowerPoint, and its seamless integration with PowerPoint.

Cons: There's nothing I don't like. But, I suggestion I have is if they could make custom interface controls like dials or knobs that a learner can click, hold, and move while watching an indicator move. For example, if I increase the heat on a thermostat, it would be great to watch the indicator needle rise with the manipulation of a control mechanism.

While I can simulate, to a degree using animations in PowerPoint, it would be easier to add controls and tie their actions to indicators for better simulations.

Overall, I have zero complaints about this software. It's made my job much easier and has helped me be more creative.

Vendor Response

by iSpring Solutions on January 30, 2018

Hi Aaron, Thank you very much for reviewing iSpring here on Capterra! we greatly appreciate it. Hope that iSpring keeps serving you well! As per your feature request, I forwarded it to your dedicated manager and she will look into it. If you have any questions, please send them to support@ispringsolutions.com

I trialled both QuizMaster and Suite 8 before purchasing Suite 8

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I found QuizMaster and Suite 8 very easy to use once I got used to using them and became aware of what properties I wanted to use.

I was uncertain about the purchase initially and whether Suite 8 would work on our company's dilapidated computer network. My Consultation was extremely helpful in helping me to set up a trial and extended it as well and answer questions or put me on to other Consultants. This service, even before I bought the product was the best that I have experienced. This has also continued now that I have bought the product.

Cons: There is not much that I don't like about the product. But I would like the designers to see if more than 1 quiz can be inserted into longer or more complex PowerPoints so that quizzes can be performed progressively, rather than 1 big quiz at the end (or wherever it gets inserted). This would require the separate quizzes to be able to link to each other.

Overall: This software allowed my company to insert a professional looking Quiz/ Assessment component into our already produced and yet to be produced training packages. The quiz component that is now contained within our PowerPoint training material looks like it was produced by an external supplier that would have been costly to produce. In fact it was produced internally within the company at a much reduced cost.

Vendor Response

by iSpring Solutions on January 29, 2018

Hi Lynn, We very much appreciate your sharing your opinion about iSpring here on Capterra! As per your feature request, it has been forwarded to our Product Development team. Keep up the great work and please let us know if there is anything we can help you with!

I've been working with iSping Suite for three years. iSpring tool allows to create great e-Learning

Jan 25, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This add-in is easy to learn and hasn't a redundant functionality. iSpring Suite includes the main powerful features for creating e-learning courses and has a user-friendly interface. I believe that the work with iSpring Suite is clear for everyone who worked with Microsoft Office programs. The technical support team responds quickly and provides exhaustive replies. The cost is pleasantly surprising, it's acceptable for both large universities/companies and individual utilization.
The iSpring Suite is a feature rich program, I truly want to commend the developers.

Vendor Response

by iSpring Solutions on January 29, 2018

Larisa! Thank you greatly for your positive review of iSpring Suite. We greatly appreciate it and hope iSpring keeps serving you well!

I am creating e-learning courses and I use iSpring Suite for 1.5 years now.

Jan 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iSpring tool is an excellent solution for the rapid implementation of my ideas and urgent tasks.
The iSpring Suite interface is intuitive and fully-functional, there is the ability to use great-looking templates.
Help docs and articles are constantly updated, where even a lazy person will find answers to his questions.

Vendor Response

by iSpring Solutions on January 29, 2018

Hi Anastasiya, Thank you very much for submitting your positive review of iSpring! We hope that iSpring keeps serving you well in achieving your e-Learning goals!

Excellent software with lots of options

Jan 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Customer support is outstanding! The interface is well thought out and there are many features. The possibilities are endless

Cons: Haven't found anything yet :) So far whatever we had trouble with was easily fixabble by the excellent tech support

Overall: Added a shole new product/service to our company

Vendor Response

by iSpring Solutions on January 25, 2018

Hi Patrick, Thanks a lot for reviewing iSpring here on Capterra! We greatly appreciate it :) Hope that iSpring keeps serving you well!

Quite easy to set up, it is far more user friendly than the 1st LMS I worked with.

Jan 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Ease of set up, what took a great many days with my previous LMS, took me just a few days with Ispringlearn. Probably about 12 hours total for 3 total courses.

Cons: In my line of work the leaning path is the actual course. The contents are actual sessions . The ability to change titles would be handy.

Vendor Response

by iSpring Solutions on January 25, 2018

Hi Patrick, Thanks a lot for submitting your review of iSpring! We are sure it will be useful to anyone looking for an e-Learning solution! Keep up the great work :) As per your feature request, i forwarded it to your dedicated manager, Irina.

Easy to use. Various possibilities to prepare your presentation and quiz.

Jan 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The different possibilities to prepare a quiz and presentation for long-distance learning. In case you have problems and can't find a solution the support is always happy to help you out. They are fast and efficient.

Cons: Nothing in particular. Sometimes is annoying to find out the correct way of publishing the quiz, as some of our trainees have problems with the internet or the settings on their computer are set wrongly and the quiz cannot be opened.

Vendor Response

by iSpring Solutions on January 24, 2018

Hello Sandra, Thanks a lot for sharing your thoughts about iSpring with the Capterra audience! Keep up the great work! :)

Capterra-loader

Very clever tool, easy to use and last but not at least, great customer support.

Jan 16, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most I like its natural integration into PowerPoint. It is very intuitive tool and great for creating our educational content. We needed easy-to-use tool and iSpring was a great choice.

Cons: Just one thing. Our custom characters cannot become a part of iSpring Library, so we need to use "Custom Character Tool" or insert our characters pictures "from file"...

Overall: Nice, interactive and easy-to-prepair education courses for our employees.

Vendor Response

by iSpring Solutions on January 18, 2018

Hi Milo, Thank you so much for posting your kind review here on Capterra! That means so much to us :) Keep up the great work and let us know if we can be of any help: just send a message to support@ispringsolutions.com

Creative and inspiring. Helped me stop procrastination and get to work

Jan 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy, offers alternatives and generates things almost from scratch. I am time-deprived and have big tasks to accomplish within a very short time. This software is the name of the game to me. It helps be innovative and offers easy technology to make me compatitive and keep the pace of the time.

Cons: Probably music files with nice tunes could be an asset to a rich collection of images.

Overall: I feel I CAN MAKE IT and don't depend on computer consultants.

Vendor Response

by iSpring Solutions on January 18, 2018

Hello, Natalya! Thank you so much for your review of iSpring Suite. We greatly appreciate it :) Hope iSpring keeps serving you well!

I create e-Learning contents on my own and I don't need to hire other companies to do it

Jan 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is fairly intuitive to use, and offers plenty of options all the way from simple quizzes to quite complex courses with videos, interactions, branching and assessments. I also like that it just connects with PowerPoint. Helpful guide and simple user interface. Content library is a perfect solution for your graphic requirements to design interactive learning courses. Amazing support and customer service!

Cons: I dislike the limited options for themes (I like to create my own PowerPoint themes) and formatting in Visuals (3D books).

Overall: iSpring allowed us to create interactive learning content easily for our customers.

Vendor Response

by iSpring Solutions on January 18, 2018

Hello Sergey, Thanks a lot for reviewing iSpring here on Capterra. we are sure your review will be helpful to anyone searching for an authoring tool! As per your feature request, could you please send more details regarding it to support@ispringsolutions.com? Thanks in advance and keep up the great work! :)

Easy slide sharing with no easy download facilities, keeping control of distribution

Jan 10, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use
capability to generate on-line presentations, keeping animations, protecting against redistribution to uncontrolled public.
Search bar.
Lots of settings to control what you need.

Cons: Missing a way to show the final slides without animations (neither during generation nor during slide show).
Users can still do screen captures.

Overall: Slide sharing without possible download

Vendor Response

by iSpring Solutions on January 18, 2018

Hi Francois, Thank you very much for sharing your opinion about iSpring here on Capterra! As per your feedback could you please send it to support@ispringsolutions.com, so that we could address it. This is highly appreciated! Keep up the great work!

Fast and effective tool to take PowerPoints and bring them to LMS platforms w/assessments.

Jan 05, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Quickly move to proficiency, learning curve pretty fast. The tech support staff rocks as well, email support is quick and they are willing to get online and share screens to help too while being supportive (and the humor helps too!).

Cons: Has specific "quirks" on file management, needs a set of user directions to ensure file structure rules are followed. For example, don't use "Save As" when making revisions, use their export function. And don't use OneDrive, use local drive - little things but you can mess up your project if you don't follow their process which makes sense once you know it.

Overall: Meets my client needs effectively and quickly.

Vendor Response

by iSpring Solutions on January 08, 2018

Hello William, Thank you so much for your valuable feedback! We greatly appreciate your sharing it. As per the cons, thanks a lot for mentioning it, we think others will find it very useful! Keep up the great work and let us know if we can be of any help! :)

Capterra-loader

iSpring has been very easy to work with and the support has been great

Jan 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The software is easy to use, and allows me to create HTML content with PowerPoint, without using any complex code. This means that I can easily create engaging brochures and website elements.

Cons: I don't actually have any complaints. My least favourite part is selecing the settings before being able to publish the file. Since there are many settings, I am never certain that I have selected the best possible option. Templates on which settings to select could be helpful.

Vendor Response

by iSpring Solutions on January 08, 2018

Hi Natalie, Thank you very much for your kind words about iSpring products and service! We greatly appreciate it. As per your confusion with the publish settings, I recommend you to watch our webinar about it: https://www.ispringsolutions.com/webinars/share-content-what-are-your-options.html Hope that helps! Keep up the great work :)

An excellent LMS choice for getting setup fast with fantastic service and response!

Dec 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is VERY easy to start using it without spending a lot of time learning about it. It's quite intuitive and it has a lot of features built into it. Many different types of question styles, controls for ensuring content isn't missed, an extensive asset library, controls to quickly create interaction scenarios. I researched many different LMS products, including Articulate, Captivate, and others. I'm an average/better than average computer user and I wanted to be able to get converting my programs fast and create tests to go with it. I'm a one-person operation and iSpring has been very easy to use, and I didn't need much help. Occasionally I need to ask "where is this feature located?" and I'm good to continue immediately. I can't say enough good things about their support. I've been helped by a few different staff there, and Paul was very helpful with my queries - he actually asked to CALL ME to talk me through my questions! Now that's service we rarely get in the States.
I'm very pleased with the product and support I've been given, and I recommend anyone looking for an LMS program to give them a try. I used the free trial and liked it a lot. It was another 6 - 7 months later that I bought the program (I wasn't ready to convert the files) and they updated to version 8.7. It took months of research for me to select them, and I'm very pleased with my decision, and with the results of the product output.

Overall: It made converting my presentations into online courseware VERY easy. I like it a lot!

Vendor Response

by iSpring Solutions on December 29, 2017

Hi and a BIG thank you for posting such a detailed review of iSpring here on Capterra! It's super nice to hear that iSpring serves you well! Happy New Year :)

iSpring quizmaker has all the features that I need to develop quizes

Dec 26, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of use and easily integrate to PowerPoint. iSpring can be learned relatively fast and its probably one of the best technologies available to author online courses. The cost is also very affordable and priced less than the competition.

Cons: Quiz maker has no feature to allow edit of images, charts and all Section 508 Accessibility. Alt-text allow this feature and I can't find it.

Overall: I can do all my courses and present all the challenging angles to my test takers and customers

Vendor Response

by iSpring Solutions on December 27, 2017

Hi Edwin! Thanks a lot for sharing your opinion about iSpring products and service! We greatly appreciate it. As per your Cons section, your dedicated manager Irina forwarded your message to our technical support team so that they can take care of it. have a great Holiday Season! :)

Great customer service. Enough functionality for our purposes.

Dec 26, 2017
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of integration with PPT. We create basic lessons for the purposes of supporting instruction. Without needing too much onboarding, lesson designers can create lessons in the snap!

Cons: The branching is a bit of a pain to set up. There are too many clicks required before you can set up the branch and then there is the issue of specifying a limitation. A preset default based on the best practices of lesson design should be provided.

Overall: Cost versus time.

Vendor Response

by iSpring Solutions on December 27, 2017

Hi Elizabeth, Thank you so much for you kind and sincere feedback. Keep up the great work! :) As per the issue, could you please send more details to support@ispringsolutions.com. This would help us to investigate it more thoroughly. Thank you!

Customer service has been excellent, and the training and support materials are also very good.

Dec 22, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The professional results, ease of use, customer service, training and support materials, publishing options.

Cons: I've run into a few technical issues - iSpring does not, for example, work well with our anti-virus software. As we have students from all over the world, and many from India, I would like to see more 'character' options from Asian and Southeast Asian countries.

Vendor Response

by iSpring Solutions on December 26, 2017

Hi Claire, Thank you so much for reviewing iSpring here on Capterra. Hope that iSpring keeps serving you well :) As per your feature request, I forwarded it to your dedicated manager and he will take care of it. Enjoy the holiday season :)

Lots of options

Dec 21, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The tool integrates directly into PowerPoint, so the platform is familiar. The amount of features is a great value for the money. Additionally, it integrates into LMS with ease. I have been using iSpring for 3 years now, and it has been well worth the money.

Cons: It would be great to have additional characters/scenes within the package (though you can purchase a package for additional).

Vendor Response

by iSpring Solutions on December 22, 2017

Hi Molly, Thank you very much for your kind words about iSpring, we greatly appreciate it! If you have any requests regarding characters in our library, please send them to support@ispringsolutions.com. Your dedicated manager Stephan will be glad to forward them to our Product development team. Keep up the great work!

Quite easy to work, excellent support

Dec 20, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The most valuable thing is that you should not be a professional programmer to create attractive training courses.

Cons: Nothing exactly occurs regarding cons for this product. Maybe some problems arise while co-working with our internal Learning management System. But we are solving it.

Vendor Response

by iSpring Solutions on December 21, 2017

Dear Tatyana, Thanks so much for your kind words! If you have any questions, please don't hesitate to send them to support@ispring.ru. One of our specialists will be glad to assist you!

Capterra-loader

Great Product, Excellent Support

Dec 15, 2017
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friend authoring tool with little training required to start building training courses. If additional training is required, many webinars and training videos are available free of charge and do not consume much time to master the features of this product. When a support issue came up, was able to resolve the matter quickly and talk to a live person in a short amount of time.

Cons: The limited version of the object library should be offered to those that purchase the lifetime license. Receiving the same amount of objects as those that are available in the trial package does not help those with purchasing decision see what they would with access to the full object library. Recommend offering varying amounts of objects in packages to suite to small/medium/large companies and offering a set amount more of objects when purchasing the lifetime license so the user/administrator can decide if the full library is needed.

Overall: Able to build training on the backend, then easily convert for publishing to the LMS.

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Randall and thank you for reviewing iSpring here on Capterra! it means a lot to us. As per your feature request your dedicated manager Vladimir forwarded it to our Product Development team. Keep up the great work! :)

I need a few ours to made my firts own webinar from zero knowledge ab out thsi product.

Dec 15, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can do everything out of Powerpoint.
Very easy to use. Very powerfull quiz features. Voice and Videos are easy to implement.

Cons: The Audio Video Editor should have more functions. For example: Copy & Paste functions into an existing video. Divide an existing video and shift it in several pieces. Paste other video sequences into the gaps etc.. I would like to see and hear in the editor my vidos and voices in the editing mode.

Overall: We made our training videos for our departments. You can reach more people and it is not so time consuming as 1:X training.

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Andreas, Thank you very much for sharing your feedback about iSpring here on Capterra. Hope that iSpring keeps serving you well :) As per your feature request, this functionality will be added to one of the next major releases. If you would like to get more info about it, please contact your dedicated manager Stephan at stephan.burley@ispringsolutions.com.

Great experience with both the product and the support provided.

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of developing course content via familiar products such as PowerPoint and then being able to upload them at the touch of a button to the system. Once in the system the content is easily made available to clients and modified as required during the course itself.

Cons: At present I can honestly say that for our needs so far there is nothing negative about the software, the only issue we have had recently is integration with Apple devices, normally we use Windows or Android but Apple needs a few extra steps and redesign of our course to make it work the way we wanted it to

Overall: We can effectively deliver courses anywhere we need to as well as on any device the client has or the one we provide, an important aspect is the ability to add/delete material during the course as required. I gave a 9 out of 10 to recommend this based on the fact if the company is an Apple user they will have some difficulty in setting up their courses to run on Apple devices.

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Graeme, Thank you SO much for your detailed review of iSpring here on Capterra. We appreciate it greatly and hope that iSpring keeps serving you well!

the support is really fast and helpful as well as kind

Dec 11, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The software is very Esay to use. Export in HTML5. Export and import in Moodle (LMS), not immediate but it works

Cons: If you update the software and do not have a maintenance license, the software keeps asking for the serial number.

Overall: Nice software for convert your ppt into a web based video

Vendor Response

by iSpring Solutions on December 18, 2017

Giovanni, we greatly appreciate your sincere opinion about using iSpring and we are sure that other Capterra visitors will find it useful! Keep up the great work!

iSpring has been an intuitive, easy-to-use solution for all our quizzing and course creation needs.

Dec 08, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: iSpring is a PowerPoint add-on so anyone who knows how to use PowerPoint can quickly learn to use iSpring.

Cons: Occasionally the courses don't communicate properly with our LMS, but that may not be iSpring's issue.

Vendor Response

by iSpring Solutions on December 18, 2017

Hello Merrick, Thank you very much for sharing your opinion about using iSpring and please let us know if you have any questions about it!

Capterra-loader

Great easy to use tool to create e-Learning from slides

Dec 07, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I love most about iSpring software are the following functionalities
- Simulations
- Characters
- Quizzes

Cons: The software has advanced functionalities, but as an effect, unfortunately it also uses a lot of processing power and memory from the computer and it crashes frequently. I had to once re-install the application as PPT eliminated the plugin after a crash.

Overall: Cheaper and faster e-Learning products.a

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Alexandra, Thanks a lot for your sincere feedback, we appreciate it greatly. If the issue with crashing retains, please contact our support team at support@ispringsolutions.com, because this is not normal for iSpring. Keep up the great work :)

After a short learning curve, it performed very well for my quizes and easier to use.,

Nov 30, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to insert pictures with just a couple of clicks. My biggest joy is that I never had problems with inserting (and eventually working) videos into my quizzes. I do a lot of video quizzes and its a time saver. And the videos work across several platforms because my students use either a Mac OS, IOS, or PC. It even automatically corrects the "test paper" and emails to me the results automatically. My students know their mistakes, and grades "real time." And I have in my email inbox the documentation results. Its actually very easy to use, very intuitive. I have actually read the "user manual" very minimally.

Cons: What can I say bad about a good software? The iSpring Quizmaker lacks the "flexibility" of moving items around the slide. There are several layouts that you can choose but sometimes I have questions that need to have specific placements of the picture and questions and not to mention putting arrows to point at the item (or part) being questioned. There are some things that that I want to do with my questions, that I used to do when I used to use a PowerPoint file as my question platform in the past. That I miss, the flexibility and more features similar to PowerPoint software. Or maybe I need to read the user manual some more. I wish the Survey questions can be graded also.

Overall: Ease of use, to insert pictures and videos. And the videos are consistently working (unlike the other quiz makers that I have used).

Vendor Response

by iSpring Solutions on December 01, 2017

Hi Albert, Thank you very much for your review. We greatly appreciate it and hope iSpring keeps serving you well. I forwarded your feedback to your dedicated manager. If you have any other feature requests, please send them to support@ispringsolutions.com

Predominately positive

Nov 29, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and intuitive. If you can use PowerPoint, you can use iSpring without too much of a learning curve. I can create HTML5 courses for upload into our LMS. I even created an iSpring course for a coworker on the easier way to create and upload iSpring courses!

Cons: QuizMaker is slow to load/open and somewhat glitchy. It crashes PowerPoint fairly often. I dislike the limited options for themes (I like to create my own PowerPoint themes) and formatting in QuizMaker. For example, you cannot absolutely justify your text in the quizzes. It isn't even an option.
iSpring does not always faithfully reproduce multi-line spacing. (However, I am still using PowerPoint 2007, so it may be the fault of my software version!)

Overall: It is much easier and more efficient that the clumsy HTML-editor I was using previously.

Vendor Response

by iSpring Solutions on November 30, 2017

Hi Becky, Thank you for sharing your sincere review of iSpring here on Capterra. We greatly appreciate it. As per your cons, I have contacted your dedicated support manager and he will get back to you to see what is possible to do in this case. Keep up the great work :)

Wonderful software with SUPREME customer support

Nov 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to learn and use, and produces and wonderful product. What I am most impressed about is the customer service - I communicated with a few different representatives prior to my purchase. After they answered my questions and provided an excellent experience, they went above and beyond to assist me in finding all relevant discounts for the program. It is rare that customer support agents go the extra mile, and I am so greatful to have worked with the team (especially Max!!). Well done on the software AND top notch customer service. :-) Cheers to Instruction Design! :-)

Cons: It would be great if the software ran on a Mac platform, but other than that, it is a wonderful package that will suit my eLearning needs. I hope to be able to Full Service Suite in the future, but currently it is out of the budget :-(

Overall: WONDERFUL customer service, great end product, easy to learn software.

Vendor Response

by iSpring Solutions on November 29, 2017

Hi, Ashley! Thank you SO much for your kind words about iSpring tools AND service! We are super excited to have you among iSpringers! Keep up the great work :)

Capterra-loader

Great software, great support

Nov 27, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use - built right into Powerpoint. The integration of the iSpring Suite with the iSpring Learn LMS is seamless. Moving content around on the LMS is a breeze and turning e-commerce on was very simple.

Cons: Some of the features that I need to let partners sell the course ware is missing. Also, the gamification is light at the moment with only two options for rewarding students.

Overall: Simple to use

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Paul, Thanks a lot for sharing your feedback about iSpring here on Capterra. As per your feature requests, i forwarded them to your dedicated manager. He will take care of it. Keep up the great work :)

We recently purchased this software for our organization and simply love it.

Nov 26, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It does mostly everything that all of the other authoring tools do and above all it's real value for money as it's the cheapest compared to all of its competitors. Before we could finalize iSpring Suite we were comparing it against Storyline 3 and found that it did 90% of the things that offered for quarter of the price. We purchased it at a discounted price of $432 and feel this is more than value for money.
And most of all the support is just great. I sent out an email to the support team asking a question and within minutes I had a solution. I don't think the big players out there would care so much.

Cons: It's pretty early for me to say anything negative about this software as I've just started using it and have not yet been able to go through each and every functionality that's available.
However, I don't like the fact that it's mostly PowerPoint based unlike its competitors.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Subrato, Thanks a lot for sharing your kind and sincere feedback about iSpring here on Capterra. We are pretty sure it will be useful to anyone looking for an authoring software. Keep up the great work and please let us know if any questions come up. Just send a message to support@ispringsolutions.com

Capterra-loader

I like the convenience and the features of this software.

Nov 24, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am able to create SCORM files effortlessly and create teaching resources for my audiences. I used the trial version that gave me the ability to use all the features and make a decision whether to buy or not.

Cons: It's an expensive piece of software. The other thing I don't like is it's inability to work on Macs which I know technically it's a Microsoft issue.

Overall: This software enabled me to increase interactivity of my content and increased levels of engagement with those who interacted with my content.

Vendor Response

by iSpring Solutions on November 28, 2017

Dear Isaac, We greatly appreciate your opinion about iSpring here on Capterra! Keep up the great work :)

The software is easy to learn and can be use to create modern e-Learning contents.

Nov 20, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: If you are familiar with Power Point then you can easily create learner-friendly contents. The customer support is also very fast, friendly and professional. With the quiz and the simulation functions you can use this software to create whole e-Learning contents. You can also fully customize every title and button so language isn't an issue. If you satisfied with PowerPoint then you can find this software as good as that (or even better).

Overall: I can create e-Learning contents on my own and I don't need to hire other companies to do it.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Ferenc, Thanks a lot for sharing your positive feedback about iSpring products and service! We greatly appreciate it and hope that iSpring keeps serving you well :)

I find the software easy to use. It is meeting all my current needs.

Nov 17, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good scenario creations, easy to use, easy to export with options. It allows a lot of freedom when it comes to settings and I believe adding backgrounds and characters although I haven't figured that out yet and I will be reaching out for more information.

Cons: It is hard to keep files clean and clear. When I create a copy of move locations I will lose audio. It glitches and I have to reopen sometimes as iSpring doesn't always open with file in PowerPoint. I was not impressed with the training session I paid for extra. The presenter followed back up with me and gave me another session to make sure I was completely satisfied. Great Customer Service!

Overall: The addition of more creativity and interaction in my eLearning and classroom experiences. I love to make scenarios and put them on iPads in place of role play in my classroom interactions.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Georgia, Thank you very much for your sincere feedback about iSpring tools and service. I am sorry to hear you were not quite satisfied with the provided training. I forwarded your request to the manager who provided it. He sent you a message to see how it is possible to make up for this and make your overall experience positive. Hope that helps!

Very useful plugin for powerpoint, or to use on its own.

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I purchased this software as an alternative to Powerpoint Mix. Installation was easy, and sales and technical support efficient. It is fairly intuitive to use, and offers plenty of options all the way from simple quizzes to quite complex courses. The ability to package an entire course is a big plus.

Cons: So far, I haven't found any major deficits. Use of powerpoint bespoke powerpoint themes and templates is not exactly intuitive.

Overall: Ability to create bespoke courses for a wide range of target audiences.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Ian, Thanks a lot for sharing! We greatly appreciate it and hope iSpring keeps serving you well! As per your Cons, could you please send more info about what you dislike to support@ispringsolutions.com and we will definitely take it into consideration. Thanks in advance!

Customer service is prompt and goes the extra mile with detailed and additional information.

Nov 15, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use. Software video functionality meets most video production needs for a business producing e-Learning.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Thelma, We are glad to hear you like working with iSpring. thanks for sharing! Keep up the great work :)

Use it in conjunction with powerpoint to produce up to one hour interactive courses.

Nov 14, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and works well with powerpoint. Good selection of quizes, easy to record audio and publishing scorm files very easy.

Cons: Very much trial and error when you are first learning to use it, but support are helpful. I had issues with audio file fading and they resolved this within 48 hours.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Ruth, thanks a lot for your positive feedback about iSpring products and service! Keep up the great work :)

Good

Nov 09, 2017
4/5
Overall
4 / 5
Ease of Use
2 / 5
Features & Functionality
5 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The branching simulation feature is what I use most really good layout. Exporting scripts for audio recording comes in quite handy.

Cons: Character expressions, really think that should be improved in the branching simulation. The expressions are not affect...some normal expression look upset.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Antoinette, Thanks a lot for sharing your feedback here on Capterra. We greatly appreciate it! As per your feature request, I forwarded it to your dedicated manager. If you feel like there are features missing in the product, could you please send your requests to support@ispringsolutions.com? Next year we will release version 9, so it is likely that some of the features are already planned :)

Capterra-loader

Effective, easy, and has great support.

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Integration with PowerPoint to adapt presentations to trackable eLearnings, great publishing options including cmi5.

Cons: It could use a few more quiz question types and features, e.g. drag and drop or allow multiple correct answers for matching.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Tom, Thank you very much for sharing your feedback about iSpring products and service! We greatly appreciate it. As per the drag and drop type of question, you will see it in the new version 9, so be sure to check it out when it's released :)

Outstanding software that does pretty much everything you can imagine.

Nov 02, 2017
5/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Amazing features and look and feel. The software creates lessons and quizzes that will really engage students

Cons: Takes a while to learn all the features, but that is only to be expected with such a powerful tool. c

Overall: Great looking lessons

Vendor Response

by iSpring Solutions on November 28, 2017

Dear Dave, Thank you so much for determining iSpring as a powerful tool! We are glad it is a part of your toolbox now! Keep up the amazing work and please let us know if you have any questions: support@ispringsolutions.com :)

iSpring Suite has completely changed my language classes

Nov 02, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: As a second language teacher, I meet a variety of cultural and linguistic backgrounds every day. My students' educational background vary from 7 years of school to higher education, and my first challenge is to accommodate their individual needs for repetition or extra assignments.

With iSpring Suite I can offer my students instructional videos and presentations of cultural topics as many times as they need. This again improves their individual teacher time and lets them get on with things at their own pace, even those from 'less European' school cultures.

Cons: Teaching languages, I would love some more question types but I survive, and iSpring Suite have given me more than I miss.

Vendor Response

by iSpring Solutions on November 28, 2017

Dear Kent Dahl, Thank you greatly for sharing your story here on Capterra! We are sure it will be useful to anyone looking for a solutions for e-Learning authoring. In case any questions come up, please contact our tech support at support@ispringsolutions.com

I recently had an issue with the program and their support staff fixed my issues quickly.

Nov 01, 2017
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love how I can create a quiz that can track 100's of employees results and improvement. I love how easy it is to create quizzes and add to or change later. This program is a great tool for training. Their support team is very helpful and they respond fast. They have a lot of choices to chose from to create any kind of quiz or survey. This program will help our team greatly!

Cons: I wish the slides were easier to input pictures and text boxes. I would also like to see an area for the creator to type in an area that will show up in emailed report section but not on the quiz. I know you can type in the allowed area for the quiz itself but I would like to type a separate section that does not show up on the quiz. There should be more text boxes that are able to be hidden.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Brook, Thanks so much for sharing your positive feedback about iSpring tools and service. We greatly appreciate it and hope that iSpring keeps serving you well! As per your feature request, I forwarded it to your dedicated manager and he will take care of it :)

Easy to use software to convert your powerpoints to online courses!

Oct 31, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: With the iSpring Suite software it's really easy to convert your powerpoint to a online course.
Besides converting, iSpring Suite offers extra's as Quizes, Simulations and a Content Library for backgrounds and characters.
In combination with the iSpring Cloud it's really easy to upload your converted powerpoint to your site.
Great, helpful customer support!

Cons: In the presenter mode online there's, till this day, no possibility to write in other colors than red with the Notes option.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Miranda, Thank you for your kind feedback about iSpring. We are sure it will be useful to anyone looking for a solution for e-learning! As per your feature request, I forwarded it to your dedicated manager. Keep up the great work!

Great experience! Very easy to use, and the customer support team is great.

Oct 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like how it is extremely user friendly. I also like that it just connects with PowerPoint. I also like the training videos. They make learning the program a breeze.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Tori, Thanks a lot for sharing your positive feedback about iSpring products and service! We greatly appreciate it and hope iSpring keeps serving you well!

Easy to use and greta support

Oct 30, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The smooth integration in Powerpoint, offered functions for audio and video and follow up by support.

Cons: Some restrictions because of the use of Powerpoint. A straight route has to be followed and complex navigation and progress bars are difficult to implement.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Jonas, Thank you so much for your kind words about iSpring tools and service! We are glad to have you among iSpringers! Keep up the great work :)

I have only been using the software for a short while, but so far so good.

Oct 29, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Seems easy to build training programs with self graded tests throughout. The quiz will keep calculating for a total at the end of the training program, very nice feature. Allows me to add objects, templates etc very easy.

Cons: For my industry I would like to see more content library. Its more for office personnel and not blue collar workers. However, you can add your own but that's more work.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi, Simon! We greatly appreciate your sharing your feedback with all Capterra audience! As per your feature request, I forwarded it to your dedicated manager! Keep up the great work :)

Overall, very good

Oct 27, 2017
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Helps me make interactive learning materials from powerpoint. Excellent program overall. I would not be able to do the training that my company does without iSpring

Cons: I wish it was easier to export and manipulate audio files. It currently encodes these files into random character names and it makes it difficult to share a powerpoint on, say, one drive and collaborate with team members.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Keenan, Thanks a lot for sharing your feedback about iSpring with all Capterra audience! We greatly appreciate it. As per your feature request, I forwarded it to your dedicated manager. Hope that helps!

Excellent product with world-class support

Oct 26, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. No new software to install 2. Makes e-learning authoring easy 3.Excellent Quiz module 4. Last, but not least, amazing support

Cons: Except for occasional glitches in converting another language (other than English) fonts, ( which again could be an issue with font selection, I have not found anything to dislike iSpring

Overall: None

Vendor Response

by iSpring Solutions on November 28, 2017

Hello and thank you SO MUCH for reviewing iSpring here on Capterra! Keep up the great work :)

Excellent customer service - speedy, helpful, and friendly. This is what really stands out for me.

Oct 16, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: I love how easily iSpring allows you to create videos and insert them into PowerPoint presentations to bring training to life.

Cons: I rely on customer support heavily when I encounter a problem, as the support documents do not always answer my questions.

Overall: We can easily create SCORM files to upload to our LMS. It has allowed us to change the way we create trainings.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi and thank you very much for sharing your opinion about iSpring. We hope you enjoy using it :) Please send any questions to support@ispringsolutions.com

Easy to use, the results are automatically computed, generated (no need to check by hand)

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I create a template exam with all my question pool that I can re-use for my monthly exam by just choosing the "random question picking" feature of the software. I have no problems showing AVI or MP4 videos in the exams. You can set the number of points per question as you like. So many exam types to choose from i.e. multiple choice, numerical answer, True & False, matching type, word chooses, etc.

Cons: The results are given as result points and percent of passing score. I can't get to show the "Total Score" to show. Unfortunately, the number of slides does not equate to number of points. Very difficult to write scientific letters. You would need to go into an "equation writer" and by the time you paste the result its difficult to format it into the rest of the question.

Overall: Ease of use. Ready answers. Ready scores.

Vendor Response

by iSpring Solutions on November 28, 2017

Thank you so much for sharing your positive feedback about iSpring As per your feature request, I forwarded it to your dedicated manager! Keep up the great work! :)

I researched many options for a solid authoring tool and found iSpring to be the best investment.

Sep 29, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the intuitive designed the full range of features. I also found the purchasing process to be very easy and supportive. A Senior Support Engineer for iSpring was incredibly helpful and was actually one of the main reasons I made the decision to go with iSpring. She was patient, fully answered all my questions, and was extremely helpful in helping me justify the investment.

Vendor Response

by iSpring Solutions on November 28, 2017

Dear Thomas, Thank you so much for sharing your positive feedback about iSpring tools and service. I will definitely forward your kind words to Julia, your support manager. She will be glad to hear that! Keep up the great work!

The best investment I ever made

Sep 28, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use like no other software I have tried lately. It is better than the one I used until several months ago. I just love it and have the filling I will use it for a long time.

Cons: I like everything I have tried within the software capabilities
When you select the buttons/controls for final users, I would prefer to locate them in the middle of the bottom middle section of the window, not on the left hand side as it is now.

Overall: I can develop training to be distributed online to my students.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi, Orlando! Thank you so much for your kind feedback :) We are glad to hear you feel like ispring is a good investment! As per your feature request, i have forwarded it to your dedicated manager!

I am a new user of iSpring and I am extremely happy to have this software.

Sep 19, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: This is the easiest way I know to convert PPT presentation into e-learning course. You have all the benefits of PPT and some extra's comes from iSpring - I like that you have this profesional course interface with contents, previous/next arrows, possibility to attach files and make your own remarcs with marker tool. I do believe there are more to discover.

Cons: The only limit that I have noticed so far - no possibility to zoom in the slide. Would be really useful.

Vendor Response

by iSpring Solutions on September 19, 2017

Hi Alvita, Thanks for your kind words about iSpring! We greatly appreciate it! Hope iSpring keeps serving you well :) As per your feature requests, I'll forward them to your dedicated manager. Thanks again!

Great product up and running quickly

Sep 18, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been able to take highly complex Power Point presentation, embed interactive web objects that utilize a programming IDE, and make wonderful presentations that convert to an obfuscated HTML 5 file with relative ease.
While the software is impressive, what's even more impressive is the support. I've asked a number of difficult, unique questions and they staff took the time to investigate, solve and show me the solutions. I am only using iSpring for a short time, but am off and running better than expected. I am extremely happy all around.

Overall: Creating a great interactive course with minimal effort

Vendor Response

by iSpring Solutions on September 19, 2017

Thank you for your feedback on iSpring Suite, Jeff! Hope iSpring keeps serving you well ;) If you need any assistance, please send a note to support@ispringsolutions.com

Customer Support is prompt and always helpful

Sep 18, 2017
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Variety of Features, but mostly simulations. This has made our elearning courses more engaging and interesting to our audience.

Cons: Saving files on a moderate to slow speed server can take a long time and cause the program to freeze or crash.

Vendor Response

by iSpring Solutions on September 19, 2017

Hi, Karina! Thank you for your feedback about iSpring tools and service, we greatly appreciate it. Hope iSpring keeps serving you well :)

iSpring Suite is easy to use yet powerfull for all types of CouseWare creation

Sep 15, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The integration between Microsoft PowerPoint and iSpring Suite is seamless and most important stable. The fact that one product can produce an entire course with a basic knowlede of PowerPoint, multi-media links and iSpring Suite makes it a must for any person/company embarking on an eLearning program.

Cons: The video lecture interface is great with the zoom in and out features but requires the same look and feel with respect to the controls as offered by the other universal type interfaces where features can be added and taken away through the customize interface.

Overall: Great product with all the features required for courseware development.

Vendor Response

by iSpring Solutions on September 18, 2017

Hi Vincent! Thanks a lot for reviewing iSpring Suite here on Capterra! We appreciate it a lot. Keep up the great work! :) As per your feature request, could you please send it to support@ispringsolutions.com?

Easy and practical to use! No coding knowledge requiere!

Sep 14, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Friendly if you are a regular power point user. A lot of options to develop creativity and great assents! I like the design flexibility and all the options, like quizzes, interactions, simulations, screen recording, etc. The publish options are great to.
I used another similar software and I find this one more easy.

Cons: I consider the inversion is high, I will prefer monthly payments like other software. I have used it a short time, so I have not tried it yet in LSM environments.

Vendor Response

by iSpring Solutions on September 15, 2017

Hi Fanny! Thanks a lot for reviewing iSpring here on Capterra! We appreciate it greatly :) Hope iSpring keeps serving you well!

Rock Solid Authoring Software!

Sep 11, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: After having used one of the big course authoring software programs for years and growing tired of all the bugs and glitches it had, I switched over to iSpring and could not be HAPPIER! The iSpring Suite software is rock solid and the support is excellent!

Cons: There are just a couple minor features that I had to give up when making the switch to iSpring. I was able to work around these and am confident that iSpring will add the features to their software at some point in the future.

Overall: I gained dependability by using iSpring. The previous course authoring software I used was buggy and always causing problems for us and our students.

Vendor Response

by iSpring Solutions on September 14, 2017

Hi Steven and THANK YOU for sharing your kind words about iSpring! We hope the tool keeps serving you well :)

Easy to use, well designed rapid instructional design suite.

Sep 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, good selection of question types, works really well with PowerPoint, useful simulation generator, realistic pricing and offers.

Cons: The only thing it is weak on is interaction generation. Currently, it is designed to primarily generate book formats and FAQs, which is not particularly what I need.

Overall: It allows very easy conversion of PPT files to HTML5 and Flash, as well as standalone EXE. It is largely intuitive and needs no scripting expertise. Customer service is brilliant.

Easy to use

Sep 08, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: The ease of uploading and creating content is very great. In a short few minutes i can have an exam ready by using the excel template upload instead of typing in each question one by one.

Cons: The reporting is very basic and should be more custom. I also do not like the fact that you cannot hide quiz scores from end users. For example, if we have a class with users taking multiple tests, we do not want the users to see their scores until we display display the information to them. This way they do not get frustrated in between tests after seeing their scores.

Vendor Response

by iSpring Solutions on September 11, 2017

Abraham, thank you for sharing your thought about iSpring products! We greatly appreciate it. As per your feature requests, I will forward them to your dedicated support manager. Keep up the great work :)

Excellent tool for deploying .PPTs for our Learning Management System

Sep 06, 2017
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Renders great presentation for display (converting .PPTs into SCORM packages and deployed to Moodle) Excellent tool: easy to navigate and understand. Display features when presented on screen especially are great.

Cons: We felt that pricing alone is slightly high; lifetime license may be priced lower with some added benefits, which will make this product a showcase item in today's market.

Overall: Excellent tool for converting .PPTs and for deploying into Moodle

Vendor Response

by iSpring Solutions on September 08, 2017

Hi Hema and thank you for your sincere feedback about iSpring! We greatly appreciate it and are sure it will be helpful to anyone looking for a solution for e-learning.

iSpring has helped me to create IT Security awareness online training program

Sep 06, 2017
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: User friendly and has a lot of functionality. Helpful guide and simple user interface. Customer support is fast and accurate.

Cons: Progress achievement cannot be tracked from iSpring Suite and requires iSpring LMS license. iSpring LMS license goes by number of users which could become very expensive for large organization.

Overall: I managed to roll out online training program

Vendor Response

by iSpring Solutions on September 08, 2017

Hi, Siva! Thank you for your review. We are happy to have you among iSpring clients! Keep up the great work :)

Software that does what it promises and even more. I highly recommend it.

Sep 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: A powerful software + An efficient and fast support.
A suggestion : Developing and improving rendering in HTML5 should be the best way to become Perfect.

Vendor Response

by iSpring Solutions on September 08, 2017

Thank you for your kind words, Lotfi! Hope that iSpring keeps serving you well! :)

My experience with iSpring Suite has been great, especially the customer service!

Aug 30, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that it is an add on for powerpoint, so if you are familiar with powerpoint then it is not very difficult to learn. I did have to teach myself how to use the iSpring Suite tab, but the customer support team makes the process easy! My Customer Care Manager, Max Ionin, provided me with access to many training videos and was always available on email if I ever had the slightest question. The other pro that separated iSpring from other LMS softwares is they built a special custom plan for my company that fit our needs, what great customer service!

Cons: I really have had a positive experience with this software, but I am going to provide you some things I hope to see updates on in the future. The number one improvement I want iSpring to make in the very near future is MAC COMPATIBILITY. I work on the marketing team so I have to use a Mac, and for iSpring Suite I had to order a windows computer which made it 10 times harder for me since I have no idea how to use windows. I figured out a loop hole for me, where I create my content on powerpoint using my Mac, and any content I need to create using the iSpring Tab I switch over to the windows computer. However, that really slows down my productivity. The second thing I don't really like is when you create a quiz in the iSpring Suite tab, it brings you to a pop up where you create the quiz there instead of directly in powerpoint. I don't know if there would be a way to even fix this, but it gets confusing for me when update/edit the powerpoint on my Mac, send it to the windows computer, and have to add the quiz back in the edited version. I know my situation is different, but I am just providing insight to my experience. Overall I love this software, but the reason I gave 4 stars to "ease of use" was simply because I couldn't have the software on my MAC computer.

Overall: Well, I have been using the software for only a couple months so it has not been long enough to see the benefits from this software.

Vendor Response

by iSpring Solutions on August 31, 2017

Hi Mindy! Thank you very much for sharing your sincere feedback about iSpring products and service! We greatly appreciate it and are sure that it will be of help to anyone looking for an authoring solution. And I forwarded your requests to Max, so that he can share with iSpring Product Development team! Keep up the great work!! :)

Brilliant tool which helps to design interactive e-learning courses

Aug 30, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Content library is a perfect solution for your graphic requirements to design interactive learning courses

Cons: Content library could be more updated with resources related to various industries like, IT, Finance, Telecommunication etc.

Vendor Response

by iSpring Solutions on August 30, 2017

Hi Malindra, Thanks for your feedback about iSpring. We greatly appreciate your sharing it! As per your feature request, I will be glad to forward it to our Development team. Keep up the great work :)