iSpring Solutions

iSpring Suite


5 / 5
485 reviews

Who Uses This Software?

iSpring is perfect for staff training, education, health care and training agencies.


Average Ratings

485 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $720.00/one-time/user
  • Pricing Details
    Academic and Non-Profit Discounts.
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Installed - Windows
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online
    Business Hours

Vendor Details

  • iSpring Solutions
  • www.ispringsolutions.com/
  • Founded 2007
  • United States

About iSpring Suite

e-Learning toolkit for designing responsive multi-device courses. iSpring Suite boosts your e-courses with training videos, interactive assessments and dialogue simulations. It's a friendly tool that is compatible with any LMS. This is software with no learning curve - exactly what you need under deadline. Thousands of e-learning developers save their time with iSpring Suite every day. Visit our website to test drive.


iSpring Suite Features

  • Content Import / Export
  • Course Publishing
  • Gamification
  • Instructor-Led Courses
  • Interactive Content
  • PowerPoint Conversion
  • Self-Paced Courses
  • Storyboarding
  • Template Management
  • Test / Quiz Creation
  • Video Management
  • Academic/Education
  • Asynchronous Learning
  • Blended Learning
  • Built-in Course Authoring
  • Built-in LMS
  • Certification Management
  • Corporate/Business
  • eCommerce
  • Learner Portal
  • Mobile Learning
  • Simulation
  • Synchronous Learning
  • Training Companies

iSpring Suite Reviews Recently Reviewed!


It's been an excellent product for me

Sep 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using the software for almost a year and it is incredibly user-friendly. Being simple doesn't mean few features. It's packed with lots of great features, yet they made it very easy for someone to buy the program and get started without having to read a manual how to use it, like some of the other course maker programs. Right out of the box you can get started. Their fantastic content library if you are doing interactions where people have to think through situations, they also offer lots of great background templates which I've used and presentation designs if you're not too sure how to design your PowerPoint, or just aren't good at it and want some help. They make a lot of great resources if you get the full suite? Even without the full suite, the program itself is just too easy to work with. Once I was ready to upload the program, all I have to do is click the button Publish, and the conversion and upload to place. No FTP or anything else involved. Once it uploads, it brought me to the online host of the course, allowing me to rename it to make other additions to tell the user what the course is about.

I also like that there are so many different options for creating quizzes, tests, and survey questions that are not graded. Additionally, I love the fact that they offer so much in their help section, all of the regular webinars that they host, and the massive library of help available on YouTube and their website. I find their customer service absolutely excellent

Cons: While other programs may offer more interaction options, I think for the average to somewhat advanced user, iSpring is top notch. I can't really call it a negative because in order to do all these other advanced features, I've seen them but I have absolutely no idea how to utilize their features. That would take a lot of learning on my part, and I don't have the time to learn and intricate program. I needed to hit the ground running, and iSpring did just that.

As I type this, I realize the section is meant for Cons, but there really isn't any to speak of.

Vendor Response

by iSpring Solutions on September 17, 2018

Hi and THANK YOU greatly for posting such a wonderful review of iSpring here on Capterra. We are sure it will be helpful to anyone looking for a solution for eLearning.
Keep it up :)

Capterra-loader

Ease of Use combined with Excellent Customer Service and Available Workshops made this a fit for us!

Apr 13, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of Use - The fact that iSpring Suite integrates directly into Power Point makes life so much easier for us.

Excellent for New Trainers or Content Developers - The ease of use made this purchase an excellent decision for us. Our company's training department was founded only 4 years ago. After the first few years we wanted to step it up a notch by developing interactive modules that would help us diversify the way we deliver content. iSpring made this possible and very easy. Not only is the software extremely easy to understand, iSpring also offers regular workshops to its users that help any new content developer master the Suite and strengthen their ability to create interactive modules that stand out.

Excellent Customer Service - Very quick to respond to any questions and the staff is very friendly. They are also very receptive to feedback and look to make improvements to their product often based on such.

SCORM Compliant - Convert all of the content created with the Suite into a SCORM Compliant packages for your LMS. The SCORM export supports Flash & HTML5. You also have the ability to adjust the export quality of the media in your module. Lastly, iSpring modules can also be viewed via mobile & offline using their iOS or Android app. Reporting works flawlessly.

Quiz Maker is Amazing - It has all the essentials you need + more. I got to play around with Version's 9 Quiz Maker also and already witnessed many improvements from aesthetics to performance.

Cons: Version 8's Module Player for Exported E-Modules didn't always behave the same way as the Power Point presentation would on its own. Various media items or features in Power Point, such as Gif Images, overlapping audio files, or "exciting" animations/transitions, although supported, would at times behave differently in the Suite's Module Player (used for LMS Delivery) vs. the Power Point itself.

Version 8 Quiz Maker's Document Recovery never worked for us (if there was even one). The quiz maker doesn't have an "auto-save" feature. Sometimes if you imported any extraneous media file the quiz maker would crash making us lose our progress from the last manual save. We eventually got in the habit of saving frequently, as anyone should, but a revamped document recovery feature would be helpful.

Overall: It helped us move our training programs forward. As content developers AND trainers, the iSpring Suite really made things a lot easier for us. We were also new to the concept of interactive content development, so we were thrilled to witness that iSpring was extremely easy to learn and start using. We feel there is much more for us to do with it, which is why we are looking forward to acquiring Version 9 soon.

Vendor Response

by iSpring Solutions on April 16, 2018

Hello Jonathan,
Thanks SO MUCH for such a detailed review of iSpring products and services. We are absolutely sure it will be super useful to anyone looking for an eLearning solution.
Keep it up! :)

My experience with iSpring Suite has been great, especially the customer service!

Aug 30, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about this software is that it is an add on for powerpoint, so if you are familiar with powerpoint then it is not very difficult to learn. I did have to teach myself how to use the iSpring Suite tab, but the customer support team makes the process easy! My Customer Care Manager, Max Ionin, provided me with access to many training videos and was always available on email if I ever had the slightest question. The other pro that separated iSpring from other LMS softwares is they built a special custom plan for my company that fit our needs, what great customer service!

Cons: I really have had a positive experience with this software, but I am going to provide you some things I hope to see updates on in the future. The number one improvement I want iSpring to make in the very near future is MAC COMPATIBILITY. I work on the marketing team so I have to use a Mac, and for iSpring Suite I had to order a windows computer which made it 10 times harder for me since I have no idea how to use windows. I figured out a loop hole for me, where I create my content on powerpoint using my Mac, and any content I need to create using the iSpring Tab I switch over to the windows computer. However, that really slows down my productivity. The second thing I don't really like is when you create a quiz in the iSpring Suite tab, it brings you to a pop up where you create the quiz there instead of directly in powerpoint. I don't know if there would be a way to even fix this, but it gets confusing for me when update/edit the powerpoint on my Mac, send it to the windows computer, and have to add the quiz back in the edited version. I know my situation is different, but I am just providing insight to my experience. Overall I love this software, but the reason I gave 4 stars to "ease of use" was simply because I couldn't have the software on my MAC computer.

Overall: Well, I have been using the software for only a couple months so it has not been long enough to see the benefits from this software.

Vendor Response

by iSpring Solutions on August 31, 2017

Hi Mindy!
Thank you very much for sharing your sincere feedback about iSpring products and service! We greatly appreciate it and are sure that it will be of help to anyone looking for an authoring solution. And I forwarded your requests to Max, so that he can share with iSpring Product Development team!
Keep up the great work!! :)

Possibly the best software choice for course and content authors

Mar 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use, focus and quality of features, fair pricing and outstanding customer support and engagement.

Cons: Template storage and reuse could be better. Versioning would be a great next step.

Overall: I've been using iSpring Suite for 3 years now. As with a lot of my software purchases, my interest in this tool was spurred by frustration with the previous tools I had used. Previous software in this category had consistently fallen short in very significant ways. Even 3 years ago, iSpring Suite remedied all those issues for me; but not content to rest on their laurels, they have actively and substantially improved their product over and over again. I can't remember the last time I needed to fire up Captivate or Storyline. iSpring has replaced them at a fraction of the cost.

This suite is a bundle of useful tools centered around an application that lets you turn existing PowerPoint presentations into web AND mobile friendly eLearning solutions that communicate with LMSs incorporating the well documented SCORM and AICC standards, iSpring's own LMS or as is often the case for me, a hand-rolled custom solution.

Audio and Video synchronization with slides, one of the most tedious parts of this work, is made effortless by iSpring's thoughtful and robust interface. Animations implemented in PowerPoint are duplicated and rendered seamlessly in the final product. Quiz creation is a snap. Player customization is easy. Everything you need is here. As a web developer for over 20 years, I could do a lot of this work from scratch; but only at great cost in time and other resources. iSpring frees me up to focus on the jobs that really require those skills. My clients are consistently impressed with the output.

One final word on the subject: iSpring is so well done, I have rarely had need of their support for anything; but on the two occasions in 3 years that I have had an inquiry - their responses have been prompt, courteous, professional and most importantly, effective. iSpring really engages with their users in a meaningful way to continually improve existing features, add new requested features and make my life as a content creator and developer better. I give this software and the company behind it my highest recommendation.

Recommendations to other buyers: It helps to know and understand a little about LMS standards.

Vendor Response

by iSpring Solutions on April 04, 2017

Hi, Clark!
Thank you so much for sharing your amazing review on iSpring! We greatly appreciate it and are sure that your experience will be more than useful to anyone in need of an e-Learning solution.
Should you have any questions, please send them to support@ispringsolutions.com. We will be more than happy to help!

Perfect choice to get PowerPoint presentations onto Moodle

Mar 25, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use. Integrated with PowerPoint which is an existing skill with lecturers. LMS staff and programmers do not edit content. Creates distributable SCORM compliant packages that beginners can easily upload.

The export function looks very useful (I don't know how often I have lost files), as does the resources and presenters section (but I didn't have time to explore what they are for.) I barely scratched the surface. But the client, lecturers and students all agreed the end result was professional. Conversions can be done in minutes in multiple formats - programmed HTML5 takes days and is often unstable on mobile.

The price is very reasonable for the functionality (it is only high due to my country's dollar rate).

Cons: Not much and I am usually very critical.

I only have a trial version so I haven't tried to create "real world" packages (clients get very fussy about strange details, and that is when you suddenly discover something is not possible). You provided options that I never thought of, but that I think clients and students will find useful.

It would be nice if one could specify a range to export more specifically - e.g. slides 1-6, or 2,5,7 (as with printing). I assume I would create multiple presentations and hide slides.

The look of the player skin was a problem, so I programmed the finished file via CSS, and only found out later I can adapt the skin - after I showed the software to the client! However, they thought the universal one was good (although it didn't fit well into their LMS template). I think with the offered customization I could probably solve most problems.

Overall: [Note: this review less about the software (which is so intuitive it doesn't need explaining) and more to assist other eLearning content creators. I struggled through forums for days to find a solution to embedding Powerpoint into Moodle! I tried a dozen other methods and software and this is the one that works.]

BACKGROUND

I create content for eLearning systems, and a major limitation is that PowerPoint slides cannot be EMBEDDED (Microsoft is proprietary software). PPS files need to be downloaded, which isn't user-friendly, trackable or secure.

Moodle course creators have traditionally had to use Slideshare or Google Docs to convert powerpoint to HTML5, but iSpring doesn't compromise intellectual property security or require internet access.

The lecturers like iSpring because they know and use PowerPoint already for lectures, and can even include background music, an audio track and video. (There is a pro iSpring product to help with all including branching, but I only used the smaller converter). The course creators like it because they don't have to mess with lecturer's content, and it takes less than a minute to convert into one of the 5 options.

WHAT OPTIONS ARE BEST

WEB

I recommend the iSpring converter "HTML5 for mobile option" that shows on an attractive player. (Although it could do with some extra skins!) You get a zipped file for fast uploading. It's fully interactive, and you can permit people to jump back/forward to slides (with thumbnails), links all work (for branching) as does automatic slide timing, integrated audio (no clicking a link). Basically a PowerPoint show on steroids.

[iSpring also offers Flash like other products, but Flash doesn't play on any Apple product and is blocked by many browsers.]

LMS

For professionals, the BEST choice is a conversion for LMS - that turns the presentation into a zipped Scorm-compliant package. The content has all the bells and whistles of the web version, but can be uploaded on most LMS systems. Course creators and admins prefer Scorm as industry best practice. If you create learning content for sale, its ideal for easy distribution.

VIDEO

Although the iSpring converter for video is good, video as a format has issues. We have regional differences - even though only 1 of 30 slides is different, we have to create and load a dozen different videos each time the lecturer makes a change. The students hate video - too SO slow and jerky.]

Recommendations to other buyers: Keep up the good work.

Vendor Response

by iSpring Solutions on April 04, 2017

Dear Dianne,
We greatly appreciate your sharing the case of using iSpring here on Capterra! We are sure it will be more than useful to anyone looking for an e-Learning solution :)
Thank you and keep up the great work!

Best quiz development software

Oct 06, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, stable and reliable, inexpensive, built-it quiz results output, ability to collect and report additional user data

Cons: Needs more global formatting capability, e.g. master slides; inability to send e-mail results to quiz takers; and no built-in PDF certificate

Overall: Over the last 8 years we have been running a free educational website for nurses around the world. By far, the most popular component of LearningNurse.org has been our 160 nursing quizzes with over 12,000 questions. We used several different programs to develop and post these flash-based quizzes.

However, with greater usage of mobile devices, and the decline/concerns about Adobe Flash, we began looking for quiz software that would meet the current needs of our clients. We had been aware of iSpring Quiz Maker for some time but didn't feel it met all of our requirements. That is, until iSpring 8.1 came out. After careful evaluation of the various main-stream quiz development software, we choose iSpring Quiz Maker as our choice for now and the future. It took us about a month to reprogram and repost all of our quizzes.

There are many reasons why we like iSpring QM. The software is well designed and easy to use. It took no time for us to get up to speed to use all of its features. It gives you a choice of publishing to Flash or HTML5 or both. We now only publish to HTML5. With the iSpring Play apps, our quizzes work well on all browsers, tablets and smart phones. Using the Play apps, our quizzes can be downloaded for off-line use. This provides us a very effective and inexpensive way to make our educational resources available as "apps".

iSpring QM handles different media well. This increases our flexibility and creativity to develop more engaging and interesting interactive learning materials.

Finally, QM has a built-in capability to send quiz results to our server. We do NOT use an LMS, but do like to track all quiz results for monitoring and research purposes. It was relatively easy to set up a PHP script to receive the quiz results and insert them into a MySQL database table.

One short-coming of QM is that it lacks a Certificate feature. Fortunately, we were able to have an independent programmer set up a system for us that uses the PHP data to create a PDF Certificate that can be printed, downloaded and saved. So far, our quiz system seems to be stable, reliable and a big hit with our various clients.

iSpring provides regular updates and enhancements to their software. They do listen to our feature requests. And, I have found their support to be very good and thorough. They take great pains to provide work-arounds if some features are missing.

In our opinion it is the best quiz development currently on the market!

Recommendations to other buyers: Give iSrping QM serious consideration if you have important and critical quiz applications.

Vendor Response

by iSpring Solutions on October 07, 2016

Hello, Russel!
Thank you for your sincere review of iSpring product! We are sure it will be useful to anybody who is searching for a quiz authoring tool.
As per your feature requests, we will be sure to forward them to our Product Development team. And the feature of sending quiz results to a student will be available in the version 8.5, which is supposed to some out in the end of fall.
Keep up the great work and please let us know if there is anything we could help you with! :)

It's great! and easier than expected! Yes! #LifeGetsBetter

Sep 13, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It does what it says, it's clear to understand and their technical support via email and on the website popup is fantastic! I cannot fault it.

Cons: I cannot think of anything at this time in regards to the iSpring package I use. Maybe ask in 6 months when I have had time to explore eLearning, Quiz and features by learning from the seminars/presentations I regularly get from iSpring.

Overall: At first I was doubtful this program like others that claim to convert Microsoft Powerpoint to HTML5. From the first evaluation version and trying a document it was clear this was not like the others. It integrates lovely into Powerpoint 2013 as an option at the top.

I was impressed further after practice attempts of the options when I gave it a very large powerpoint 'program' of nested loops jumping from over a 1000 slides! with over 12K MP3 HQ audio files embedded. It converted all slides and sound files of them correctly and by adjusting the publishing controls improving the compatibility it converted the MP3 files down to 192bps and created copies of the sound files correctly in another format. Later once I learnt the basics without support I started looking at the conversions to run on tablets both Android and Apple. After buying the license for iSpring I trialed the iSpring cloud as this is nearly the only official way to play HTML5 content and save for offline viewing. Now I admit this was all new and I had to contact support via email.. I tried a smaller document over about 300 slides with less sound files primarily because it would be quicker to publish, upload to the cloud and then download to apple device so circa 340Mb presentation. It works straight away viewing from an iPhone 6S and an older iPad. I would not have managed to do this if it was not for Max iSpring Consultant on one of those 'pop up' windows whilst I was searching on their website for more information. I thought hmm it would be just one of those robot automated help options or it was out of office hours and would not reply quick like other sites. To my surprise it was a real person! Very impressed! problem solved and will be suggesting we explore more what iSpring products can do for our needs.

I have to thank the consultants Irina Chirkova I have been bouncing questions to and this evening approx. 8:30pm I was trying at home to figure out how my presentation could be downloaded on iPads in real time whilst I had someone next to me with an iPad and iPhone trying to make it work. Having the 24/7 real person who knew the software perfectly was able to help so I could the next day email colleagues letting them know it's working was fantastic!

Recommendations to other buyers: Read/study don't be afraid to ask questions as it really does save time. I also liked the forum/community section for interesting further reading. I consider myself a beginner as it has opened up many more possibilities to use in education and training.

Vendor Response

by iSpring Solutions on September 15, 2016

Hello, Paul!
THANK YOU for your detailed and sincere feedback iSpring products and support team! We appreciate it a lot :)
We hope iSpring keeps serving you well and if there is anything we can help you with, please let us know!

My experience of using iSpring

Jul 21, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. Easy usability

2. Ease access

3. Great range of functions and options

4. Easy to share online in various file formats at the same time, making it easier for students on different types of computers to use

5. Great for linking up audio-recordings of lectures with slides

6. Great for embedding videos into the slides

7. Incredibly useful for creating online tests and quizzes with many different options for types questions including multiple choice, true/false, best of five, etc.

Cons: None! It is really ideal for me and I am planning on using it on a long-term basis.

It is especially great for those of us who do not necessarily posses programming or web-based skills but still want to benefit form the ability to create slick, professional-standard and interactive online learning resources.

Overall: As an academic, I have found iSpring to be extremely useful and the ideal software package for my teachings, presentations and educational workshops.

I have been using iSpring since 2014. Initially, I started using it for my teachings and presentations in my former role as Senior Lecturer in Advanced Clinical Practice at Edge Hill University. I found the software extremely useful in enabling me to bring my PowerPoint teaching to life and in making them much more interactive and easy to access.

I was able to add in audio, video, interactive slides, quizzes and questions (with answers and feedback) and crucially, it enabled me to share all these online with my students.

My students found these iSpring enhanced PowerPoints and teachings incredibly useful, to the extent that some of my shared teachings and online quizzes were access and re-accessed hundreds of times by my students within the space of weeks.

What I found most useful about iSpring is the easy and dynamic way in which I can combine so many different forms of teaching and learning into one, succinct, organised and structured teachings. What I found most brilliant about iSpring, is the easy way in which it enables online sharing.

I have since started using iSpring in my new role as Senior Lecturer in Medical Sciences and Programme Director for Physician Associate Studies at University of Bradford. A heavy component of the course is online, distance learning and iSpring is brilliant in enabling me to create interactive lectures and teachings which I can share online.

Recommendations to other buyers: If you are looking for something that will enable you to make your teachings more exciting, more up-to-date, more interactive and more modern, the iSpring is the software that will allow you to do this with ease and efficiency.

Vendor Response

by iSpring Solutions on July 22, 2016

Hello, Sertip!
Thank you very much for sharing your feedback about using iSpring.
We are super glad to hear that it ideally matches your needs and requirements!
And thank you for leaving your recommendation! :)

Smart E-Learning Content for every device. Develop in PowerPoint and Deliver with iSpring Suite.

Jul 10, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1. First and foremost its ease of use. Its unbelievably simple with the easiest learning curve. I couldn't realize how soon I became a pro iSpring user from a novice one.

2. Quick loading of HTML 5 courses in browsers even on low bandwidths. Sometimes I have noticed that courses published with iSpring Suite load even quicker than Youtube videos.

3. There is also a course size and compression option according to the low/high bandwidth choice which is unique.

4. Responsive layout of courses with automatic player skin resizing on the device. The player skins are also different for computers and mobile devices.

5. The most convenient narration manager and synchronization of audio and animations.

6. The best player layout in browser for mobile output.

7. Content protection features like setting expiry date and custom domain.

8. Best in class in built screen recording tool. No need of external capturing tools like Camtasia.

9. Simulation feature with 50:50 ratio of video and content going side wise in a slide.

10. Video publishing feature with which we can publish a PowerPoint presentation to HD videos and can also directly upload on Youtube.

11. Support for almost all PowerPoint animations. Other tools like Articulate Studio and Adobe Presenter don't support those many animations.

12. Detailed player customization options.

13. Ability to create independent offline content.

Cons: 1. Very few interactions. Should have ability to insert more interactions that can be customized in slides.

2. No ability to edit states of objects.

3. Should have an attentive and more active user community.

4. No free form & custom drag and drop in Quizmaker.

5. Its a PowerPoint add in and not a standalone software, hence obviously its inbuilt features specially for customizing and inserting new objects have to limited.

Overall: I am Nalin from New Delhi, India and I have a rich experience in E-Learning and developing Digital Content of over 8 years. Being in this domain, I have been working on and testing many softwares. E-Learning is a field where you get the taste of a variety of computer programs. Like graphic design, video production, sound editing, animation software etc. Out of them, the most important software is which can deliver the prepared content in the desired format accessible for the learners. I was always surrounded by the complications of programming and testing on platforms like Flash and .NET for content production but it was too much time consuming and involved plenty of unnecessary hard work. Complications like these reduced when I discovered purpose built tools like Adobe Captivate and Articulate. But all complications ended when I discovered iSpring Suite.

PowerPoint itself is an all in one surface when it comes to prepare raw E-Learning content. The only additional thing we required is that with which we can compile all the raw material in a solid Flash & HTML 5 content deliverable on our desired accessing devices. I tried various PowerPoint add ins like Wondershare, Adobe Presenter, Articulate Studio, Lectora Snap. But each one of them had its own shortcomings.

The one that turned out to be the best and perfect one was iSpring Suite. It supported almost all the PowerPoint animations. With Quizmaker, I was able to make separate customized tests for different chapters. The best thing which I experienced was the ease of inserting or recording audio narration for the slides and later synchronizing them with the animations. iSpring Suite proved to be a champion in delivering both online an offline content. We also used it to deliver offline content in CDs with maximum protection for piracy. The players customization options are incredible with which we can control the look and feel of the module player like its colors and text labels and it also has the ability to save the preset for later use. We also get the control over compression of course objects with which we can deliver it online keeping in mind the bandwidth at the learners' end so that its quick and easy to access on the internet.

Today, I am able to deliver E-Learning content for my firm and my clients to all kind of learning platforms and is really admired by the learners.

All I can say is, This software is really a result of high precision and perfect engineering.

Recommendations to other buyers: iSpring Suite is an excellent E-Learning development software specially when you thoroughly read and learn how to use it. Many people are always in a hurry and they don't take time to read the complete knowledge base and help articles related to that software and hence are unable to discover its hidden features and full benefits. iSpring is easy, its quick, its versatile and it is multi purpose. It is useful not only for producing digital content for educational purpose but also for other purposes like Digital Marketing for producing Digital Advertisements & Product Demos. And at that price, its really a steal. Apart from producing regular Flash & HTML 5 course modules, it can also be used for generating High Definition videos from PowerPoint. With iSpring Suite 8, we have the ability to make our E-Learning content reach a wide range of users on a variety of different platforms be it computers or mobile devices. With the latest updates, I have observed that the quality of the published content through iSpring has become even more enhanced. I personally recommend iSpring Suite as a must to have tool for every E-Learning developer in the world. If you have and you know well how to use PowerPoint, you will definitely find iSpring Suite as a key to success and a tunnel to deliver your rich Learning Content to any Digital Platform in the world. Go and get it!

Vendor Response

by iSpring Solutions on July 11, 2016

Hi, Nalin!
Thanks A LOT for sharing your story about using iSpring! Cheers to the end of complications in your content creation process :)
Also thank you for submitting your feature requests. Keep up the great work and we hope that iSpring will keep serving you well!

Wonderful communication with a "click"

Jun 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: 1) Ease of use, even for the production of didactic presentations with very complicated scripts and instructional designs.

2) Flexibility to "pack" the same interactive audiovisual object for all types of devices and operating environments with "1 click".

3) The high quality standard is achieved for multimedia presentations considering that we can very suitably adjust the settings of images, videos, audio and effects.

4) The excellent service and quick response technical support team. It's wonderful people with great human qualities and strong technical knowledge.

5) Has a fair selling price. In addition, iSpringsolutions provides reasonable discounts for upgrades to new versions.

6) We use iSpring Suite fun in our daily work. It's fun to build serious and delicate objects of learning and interactive communication presentations in the field of higher education, professional development of leaders of private enterprises, and training for technicians governmental organizations.

Cons: "The bee flies because she does not know you can not fly" (morphology and design contradicts all principles of aerodynamics); likewise, iSpring Suite is so powerful that many times we bring our computers to extreme limits of performance developed very complicated presentations ... The problem is not iSpringsolutions; the problem is our irrational claim that 1Gb :) is the same as 1 byte.

Smile (believe it or not) we did not find points against the level of development that has come iSprinsolutions with iSpring Suite and see that they have reached an very high fence to overcome.

Overall: We have adopted iSpring since 2007 (then the brand was "FlashSpring Pro"), after a thorough comparative analysis with authoring tools available. We are always attentive to developments in other products (including open source and online services), but every year we reaffirm that we are using the best available on the market; iSpring Suite.

Recommendations to other buyers: iSpring Suite is a tool of author "total"! Surprising, easy and powerful tool for creating learning scenarios and engaging interactive presentations for highly effective communication that can be adapted with a "click" to all devices and operating environments.

Vendor Response

by iSpring Solutions on June 30, 2016

Hello Mario,
THANK YOU for sharing your wonderful, detailed and sincere feedback about iSpring! We are very grateful to have you with us for these years and appreciate a chance to get that kind of feedback from you!
Keep up you amazing work! Our support team is likewise amazed by you!

Great `no code solution

Jun 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
Likely

Pros: iSpring allows users the ability to create very specific branching. Branching can be created for both slide sequence AND for based on quiz results. I wish other development tools would take a visual cue from the iSpring `Presentation Explorer, as it is straightforward and easy to implement.

Publishing the content as HTML5 is seamless and looks great across several devices and platforms. The player `wrapper is clean, simple, and unobtrusive for the content inside.

Cons: Given my professional and academic background (animation, 3D models, simulations, & video games), I tend to try and stuff eLearning with enriched content, when possible. While iSpring does a great job customizing content in its various interactions and simulations, I'd like to see even MORE content types allowed inside. Specific examples of this: allow insertion of movies (MP4s) in the `Book' interaction; and animations/movies as background imagery in the `Simulation' interaction.

Some enhanced `skins' or styling of the `Timeline' interaction would be good to see, too.

Though to be fair: iSpring seems to have a very active update iterative cycle, so these and other additions may be forthcoming in a future version.

Overall: I've used iSpring to develop eLearning content at various levels of interactivity: standard eLearning, with general imagery and/or audio; enhanced, with customized media, content, and interactions; and complex, with extensive branching and highly-customized feedback.

iSpring works well and allows users to create eLearning (and other) content at any of these levels, without having to write a single line of code. Though it does not allow creation of 'triggers' at a global-level, like some other authoring solutions do. Yet the iSpring interactions, simulations, and quizzes do allow for very detailed, granular, and specific IFTTT ('if this, then, that') creation.

Recommendations to other buyers: Great tool for eLearning content development and allows non-coders the ability to create good-looking and very interactive content. Anyone familiar with PowerPoint can use iSpring to create very cool stuff.

Vendor Response

by iSpring Solutions on June 28, 2016

Hi Michael,
Thanks for sharing your detailed feedback. We greatly appreciate it! We are sure it will be helpful for all the capterra audience.
Also, thank you for submitting your ideas about the possible iSpring enhancements. We will definitely forward them to our product development team!

iSpring Quizmaker 8

Oct 14, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: The multitude of features, ease of use, engaging experience, no limits, and fair price.

Cons: None

Overall: I have had the wonderful opportunity to download iSpring Quizmaker 8 as a trial version and will submit that it is, hands down, the most powerful, feature-rich, and user friendly platform that I have ever used. I have used many different quiz making software programs and enjoy this one the most with respect to the features that come with the software, the delivery of the quizzes, and the ease of use. I had a few questions for customer support, which I find to be very professional and patient with me as I learn the many features of the program. Their response time to the requests that I submit are always within 24 hours of receipt. I especially like the fact that customer support welcomes feedback about their products to help them continually improve their current five-star product. I can't think of many new features that you would need to create a dynamic and engaging quiz. You have the ability to make your quizzes very fancy by uploading unlimited images, audio, video, and animations to keep the quiz taker entertained throughout your quiz. You can make your quizzes as simple or as fancy as you would like. I also like the fact that your quiztakers are able to take your quizzes as many times as they want, you can upload as many questions as you want, you can embed as many images, video, and media into your questions that you want, for one low license fee. Many testing programs require annual subscriptions, but that is not the case for Quizmaker 8. In terms of value, you are getting a feature packed program for a very fair price. I will guarantee the publisher of your quizzes will enjoy a very user friendly interface to create questions quickly (very quickly - very user friendly) and effectively and your quiz takers will enjoy a completely different testing experience when using this software. It is very engaging. This program has a multitude of different question types so whatever type of questions you are planning, this software has you covered. You are probably in the market for a new quiz creating software package. Look no further. I spent three weeks continually researching quiz creating software and I finally found the diamond in the rough. This is the one you need! This is a great company who is very responsive to any questions you may have, highly professional and pleasant to work with, and is eager to earn your business. Highly recommended!! Five stars in all categories!!

Recommendations to other buyers: Not at this time.

Vendor Response

by iSpring Solutions on October 17, 2016

Hello, Mark!
Thank you greatly for sharing your sincere opinion with the capterra community! We are sure it will be useful to anyone who is in need of a quiz making tool.
Hope iSpring keeps serving you well ;)

After a short learning curve, it performed very well for my quizes and easier to use.,

Nov 30, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very easy to insert pictures with just a couple of clicks. My biggest joy is that I never had problems with inserting (and eventually working) videos into my quizzes. I do a lot of video quizzes and its a time saver. And the videos work across several platforms because my students use either a Mac OS, IOS, or PC. It even automatically corrects the "test paper" and emails to me the results automatically. My students know their mistakes, and grades "real time." And I have in my email inbox the documentation results. Its actually very easy to use, very intuitive. I have actually read the "user manual" very minimally.

Cons: What can I say bad about a good software? The iSpring Quizmaker lacks the "flexibility" of moving items around the slide. There are several layouts that you can choose but sometimes I have questions that need to have specific placements of the picture and questions and not to mention putting arrows to point at the item (or part) being questioned. There are some things that that I want to do with my questions, that I used to do when I used to use a PowerPoint file as my question platform in the past. That I miss, the flexibility and more features similar to PowerPoint software. Or maybe I need to read the user manual some more. I wish the Survey questions can be graded also.

Overall: Ease of use, to insert pictures and videos. And the videos are consistently working (unlike the other quiz makers that I have used).

Vendor Response

by iSpring Solutions on December 01, 2017

Hi Albert,
Thank you very much for your review.
We greatly appreciate it and hope iSpring keeps serving you well. I forwarded your feedback to your dedicated manager. If you have any other feature requests, please send them to support@ispringsolutions.com

I have used iSpring products for many years; Suite 8, the latest, is the most powerful so far.

Mar 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It harneses all the power of Powerpoint, the output is much smaller than the original Powerpoint and publication in HTML5 makes it available on almost any platform, including iThings which cannot run Flash.

I use iSpring Suite 8 to make presentations of historical material, particularly of early printed books.

Separately, my organisation - to which I introduced iSpring some years ago - uses it to publish audio-visual educational material for physicians on the web for the benefit of doctors in many countries in addition to UK and to publish the slides and audio of presentations given to our History of Medicine Group.

For my own work I extend the use of some features beyond their original purpose; for example, I use the 'Outline' tabs to provide a simple search engine for some documents. I also use iSpring Flip as a means of producing galleries of images with thumbnails for navigation. This, published in HTML5, has replaced an earlier image gallery that I wrote in Flash.

The software is very easy to use at a simple level but is also capable of supporting considerable sophistication in using animation.

I have had to seek technical support on a number of occasions and have always had prompt and helpful responses - even on the rare occasions when a solution has not been found- I empasise these are rare, usually the problems have been solved.

Cons: I have very few complaints! I would like one or two additional features - more sophisticated text search in presentations and a search facility for the flipbooks.

Vendor Response

by iSpring Solutions on April 06, 2018

Dear Professor IML,
We'd like to thank you greatly for posting this detailed and kind review about iSpring tools and services here on Capterra. We appreciate it a lot and hope that iSpring keeps serving you well! Keep it up :)
As per the feature requests, please send them directly to support@ispringsolutions.com

iSpring is a very convenient program. Almost all my needs are met with its help.

Jun 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Likely

Pros: I've been using iSpring (especially QuizMaker) for a long time to make tests and exercises (I'm a teacher). I'm very satisfied with this product.

Its first advantage is how easy iSpring is to use. Since I am familiar with PowerPoint, I had no problems when I started working in iSpring, everything was clear even at the very beginning. The design is pleasant, too.

Secondly, the possibilites are really impressive: anything is possible to create, be it a simple multiple choice test or a complicated exercise with all sorts of questions, levels of difficulty, etc.

Thirdly, it's convenient to publish the tests either on one's site (html, flash) or in a Word file. I use both ways, and enjoy them both. My students tested the exercises on their computers and mobile devices (Apple and Android). There hasn't been a single complaint: it works on different platforms and devices.

Another good point is the possibility to customize the looks of the test. Maybe it's not the most important feature, but still, it allowed me to make the exercise look very natural on my site, in the same style, in the same colours.

Last but not least, customer support is very good. All the issues that I had (there were very few, really) were efficiently resolved. None of my questions were left without attention.

All in all, iSpring makes it possible for me to realize all my teaching ideas, so I regard it as one of my best investments and I'm certain I'll go on using it for a long time.

Overall: The ability to create all sorts of exercises necessary for my classes. It's one of my main instruments.

Vendor Response

by iSpring Solutions on June 16, 2017

thank you for your review, Kate! We very much appreciate it. Keep up the great work :)

iSpring - The most user-friendly and learner-centric Authoring iool

Aug 04, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Interface is very pleasant and easy to understand the entire capability of the tool

Ease of use with MS PowerPoint

Simulations

Quizzes

Cons: Screen Recording. It is not so easy like other open-source tools we have used. If provision is given to save and edit the recording, we can add additional objects like call-outs, tool-tips, etc. This will enable the users to use iSpring to create MOOC based classes

Overall: In 2012, while serving as a Consultant for a Banking sector client, I was searching for a user-friendly tool to convert the MS PowerPoint presentation created by our team into HTMLS-5 version. I came to know about iSpring through an article in a e-learning blog. In my first attempt to use it, I felt there is something interesting in this tool. Later, when we were developing ILT materials for an educational institution, we purchased the Suite and found it more useful to create learner-centric activities. We also used live-classroom audio and other features such as quiz and simulations to add more elements to the course. Compared to other products, the cost and the ease using the tool made our content developers and academicians (subject-matter experts) to author best courses.

As an entrepreneur, my company uses and suggest my clients to have iSpring in their boutique of software. Wish to be associated and use this tool to create a better learning community.

Recommendations to other buyers: Penny spent on iSpring will yield 100% return in the quality of the content Best and wise option to invest in iSpring Special promotions and discounts for academic communities Easy to use as it is similar to MS PowerPoint

Vendor Response

by iSpring Solutions on August 10, 2016

Hi, Ganesan!
Thank you so much for sharing your case of using iSpring! We are sure it will definitely be useful to everyone searching for an authoring tool.
Thanks for sharing the feature requests as well. We will be happy to forward it to our Product Development team.
Keep up the great work!

Using iSpring software in course production

Jun 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The ease of use and the possibility to edit all texts and illustrations to match our type of service. The choice of different question types are very appreciated by our instructors as well as our students. Our favorite in a complex technical environment is setting up one or more click sensitive areas on detailed pictures. Value for money is excellent.

Cons: There is nothing we do not like with this software. Minor issues we thought could be a problem was easily explained and solved by customer support.

Overall: Our organization has been using iSpring Quizmaker and Presenter for more than three years for producing a large numbers of basic and refresher e-learning courses for professional technical staff in aviation services. The basis are PowerPoint presentations, and the exam modules are integrated at the end of each module. The variety of question types and branching gives us a powerful tool to test and certify the knowledge of our candidates. After a long evaluation period we have based our e-learning training on this product, and the integration with our Learning Management System SCORM works very good.

Recommendations to other buyers: The customer support is impressively fast and most helpful. You get personal help to solve your case, not just a general link to a web page.

Vendor Response

by iSpring Solutions on June 28, 2016

Hi, Roger!
Thank you for sharing your positive feedback about iSpring product and support team! It means a lot to us! :)
Keep up the great work!

Easy to use tool for great engaging output!

Aug 28, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: The nice part was that with this tool we could create 1) feedback and evaluation forms and 2) convert existing PPT in SCORM compatible content easily and with professional outcome in order to meet our deadline. Also the compatibility with the iSpring Learn was a key factor for this choice.

We still need to explore the other features/functionalities; which we will certainly do. There are quite some handy features/functionalities to explore.

Cons: With regard to iSpring Learn it would be good to have the option to self customize the look and feel a bit more.

Examples:

1) The image of the "Learning Path" image. Here we would like to add an image of the topic instead of the standard blue color.

2) Wording / terminology that would fit the corporate environment better

a) Rename "learning path" into "program"

b) Rename "course" into "module".

c) Quiz ==> Test/Feedback

3) Would be good to have a library like functionality for the customized e-mail notification messages . Now we store text files and copy the text when needed as a workaround.

4) The Android version allows you to download content for offline view and hence can conflict with Intellectual Propriety right and also commercial objectives. This really needs to be changed.

Overall: We are using this suite for converting part of our ILT into e-learning so that we can offer this training more or less instantly to participants all over the world at an acceptable cost. This way the participant can prepare themselves at ease for the class room session. For the coaches/trainers it means that deliver the course should be more easy and they can always refer and add extra material into the e-modules.

Recommendations to other buyers: Please refer to the Pros/Cons section. Thank you.

Vendor Response

by iSpring Solutions on August 29, 2016

Hello, Saties!
Thank you very much for sharing your feedback on using iSpring products and services! We greatly appreciate it!
Also, thank you very much for your feature requests. We will be sure to forward them to our product development team.
Keep up the great work! :)

eLearning content creation and delivery delivered to users anywhere anytime

Apr 02, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
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Pros: 1. Stability, speed of course content delivery and deployment options across all platforms and mobile devices.

2. Ease of content creation

3. The cloud based deployment of eLearning content created by the powerful iSpring Suite of products.

4. The affordable cost structure of the iSpring Product Suite.

5. The cost structure of hosting eLearning content and the process of configuring the end user interface to reflect the branding of the organisation in a few easy steps.

Cons: I cannot think of any area where iSpring has not either delivered or has included my requirements in subsequent releases.

Overall: VUCA Consulting is an eLearning development and content creation company providing solutions to both national and international clients. The iSpring suite of products has enabled VUCA to create effective eLearning content for deployment across platforms and devices. VUCA clients are located in countries across the world, hence the need for a cloud-based platform such as iSpring Learn delivering content to the end-user fast and effective.

VUCA has identified the following benefits experienced since becoming an iSpring partner:

1. Stability, speed of content delivery, and deployment across all platforms and mobile devices.

2. Ease of content creation

3. Fast and effective cloud-based deployment of eLearning content created by the powerful iSpring Suite of products.

4. The affordable cost structure of the iSpring Product Suite.

5. Easy to implement cost structure of hosting eLearning content and the process of configuring the end user interface to reflect the branding of the organisation in a few easy steps.

Recommendations to other buyers: I believe all companies that are in the process of investigating eLearning of a means of skills development must evaluate the iSpring Suite of products as an option to create and deliver content efficiently and effectively, anywhere, anytime.

Vendor Response

by iSpring Solutions on April 04, 2017

Hi, Vince!
Thank you greatly for your thorough review of iSpring here on Capterra. We very much appreciate it and are sure that it will be useful to anyone looking for a complete e-Learning solution.
Keep up the great work and please let us know if there is anything we can help you with :)

Works EXACTLY Like it Should!

Jan 23, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Output plays on ALL devices without downloading apps or reconfiguring user's device.

Cons: Could use some extra interaction features.

Overall: We have been using iSpring Suite for a couple of years now after using another very well-known authoring software. Our original reason for switching is the fact the iSpring presentations work perfectly on iPads and other mobile devices. We have no control over what device our end users are using to complete their courses, therefore we wanted something that would work without our users having to download other apps or configure their devices or browsers.

From the start, iSpring did exactly what it was supposed to do. It may lack a couple of features some of the other software has, but that has not been an issue for us.

We have also experienced very responsive customer support anytime we needed it. From questions about the software itself to the best way to configure our equipment, all of our questions have been answered.

I highly recommend iSpring Suite to anyone developing eLearning today.

Randy Shuttleworth

Partner - World Wide Learning Group

Recommendations to other buyers: Customer support is very responsive unlike some of the more well-known authoring software.

Vendor Response

by iSpring Solutions on January 24, 2017

Hi, Randy!
Thank you greatly for your detailed and sincere feedback about using iSpring and about your experience with our support team.
We are sure it will be helpful to all Capterra users in search of an authoring tool.
Keep up the great work!

iSpring Suite 8.5 featuring the Morph Transition (PowerPoint 2016)

Nov 27, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Easiness of e-learning implementation and the publish opportunity in HTML5.

Cons: None, whatsoever (sorry ;-)

Overall: The notion of gamification has been a big issue these days in the digital learning environments. Methodology specialists are pretty sure that gaming that includes fair competition can increase motivation of students living in global network societies.

Surely, most training designers are aware that too much fun can be a kind of distraction in the process of knowledge gaining. Nevertheless, a modern well thought of and neatly produced e-learning training can be more effective once at least some elements of gaming have been introduced.

Yet, gamification requires much interaction. Some animation would be highly appreciated, too. Thanks to iSpring Suite 8.5 that features the morph transition (PowerPoint 2016) both interactive and animated items have been ensured. From now on different elements of previously designed parts of a course can be moved smoothly from one place to another. It gives learners the opportunity to boost their experience of participation in the learning environment of the training.

The attractiveness of the course that includes the morph transition is obvious. What is more, such courses and easily be published in HTML5. That ensures full mobility of the courses that can be delivered on tablets or smartphones.

More information upon the morph transition in iSpring Suite 8.5:

http://www.ispringsolutions.com/blog/ispring-supports-the-amazing-morph-transitio

Recommendations to other buyers: Try it!

Vendor Response

by iSpring Solutions on December 05, 2016

Hi, Rafal!
Thank you greatly for your feedback on the recent iSpring update - Morph Transition support. We are sure it will be useful to the existing clients and those who are in search of an authoring tool.
Keep up the great work and please let us know if there is anything we can assist you with!

We have helped many people convert existing PowerPoint content, made it interactive and deployed it

Jul 31, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: iSpring has been a reliable development tool for us. We have found it to be almost 100% compatible with ALL of PowerPoint's features. It works very quickly in terms of development and generation of courses. When we've had a question or issue, the Support Team at iSpring is extremely helpful and always gets us a response within a day usually. It is feature rich, has good sound encoding, great video playback and excellent support for LMS tracking. Disclaimer: I have worked with iSpring in their show booth as an unpaid volunteer. I enjoy the product and have established friendships with people at iSpring. I would not be in their booth if I did not believe in their product.

Cons: I don't care too much for their interaction builder, but I suspect new features are being built into it. For me, that's a minor dislike as I can inset other objects that do the same thing.

Vendor Response

by iSpring Solutions on August 02, 2017

Thanks for reviewing iSpring here on Capterra, Rick! We greatly appreciate it and are pretty sure it will be helpful to anyone searching for an authoring tool. Hope iSpring keeps serving you well! :)

Excellent software - fits my needs perfectly

Feb 04, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: First, customer support for iSpring is ASTOUNDING! I have never had better customer support. On several occasions, the iSpring support staff responded within minutes to my questions! Thank you Iryna, Anna, and everyone else at iSpring.

I have used iSpring for several years in my teaching and my research. I began with iSpring Presenter and then upgraded to Suite 8. About the same time, I upgraded one of my laptops to Windows 10 (which I use for lectures), and had some problems playing .swf files that were added to my powerpoints created on my Windows 7 machine. Iryna literally must have spent hours and hours with me over the course of several weeks. I am not a "technical person" at all....so I must have tested her incredible patience with all my stupid questions (sorry about that, Iryna). In the end, it turned out to be a problem with the way the classroom projectors were not detecting the HDMI signal from my Window 10 machine, and NOT an iSpring problem at all. After updating the video drivers on Windows 10 and installing a fresh copy iSpring (thanks Anna) all is now working perfectly the way it should. Again, thanks Iryna and Anna for your tremendous assistance on this - I was so frustrated that I was having fantasies about throwing my laptop away!

In addition to teaching, I/we (the research group I am a part of) collect data from about 2,000 students each year. In the past, this was a very time consuming and labor intensive process, especially with the 'experimental manipulation' (which I/we had to do in-person). Using iSpring, I created several different manipulations that could be delivered on-line. Not only was using iSpring for this purpose a great time-saver, but it also allowed for consistent delivery of the manipulation by reducing experimenter effects (always a concern when different experimenters present the different manipulations 'in-person').

I am nearing the end of my career and will be retiring in a few years. Suite 8 has so many things that can be done that I will probably have enough time to learn and/or creatively use them all. I will leave that to the next generation.....

All in all, iSpring is a wonderful software for what I need to do, and the customer support is second to none.

Vendor Response

by iSpring Solutions on February 05, 2016

Hello Steve,
Thank you so very much for your positive and sincere feedback!
Iryna and Anna are incredibly happy that you are satisfied with their assistance!
We hope that you'll keep enjoying using iSpring.

An excellent LMS choice for getting setup fast with fantastic service and response!

Dec 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: It is VERY easy to start using it without spending a lot of time learning about it. It's quite intuitive and it has a lot of features built into it. Many different types of question styles, controls for ensuring content isn't missed, an extensive asset library, controls to quickly create interaction scenarios. I researched many different LMS products, including Articulate, Captivate, and others. I'm an average/better than average computer user and I wanted to be able to get converting my programs fast and create tests to go with it. I'm a one-person operation and iSpring has been very easy to use, and I didn't need much help. Occasionally I need to ask "where is this feature located?" and I'm good to continue immediately. I can't say enough good things about their support. I've been helped by a few different staff there, and Paul was very helpful with my queries - he actually asked to CALL ME to talk me through my questions! Now that's service we rarely get in the States.

I'm very pleased with the product and support I've been given, and I recommend anyone looking for an LMS program to give them a try. I used the free trial and liked it a lot. It was another 6 - 7 months later that I bought the program (I wasn't ready to convert the files) and they updated to version 8.7. It took months of research for me to select them, and I'm very pleased with my decision, and with the results of the product output.

Overall: It made converting my presentations into online courseware VERY easy. I like it a lot!

Vendor Response

by iSpring Solutions on December 29, 2017

Hi and a BIG thank you for posting such a detailed review of iSpring here on Capterra!
It's super nice to hear that iSpring serves you well!
Happy New Year :)

This software has made instructional design a breeze!

Jan 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I like its ease of use, great html publishing that brings over everything I create in PowerPoint, and its seamless integration with PowerPoint.

Cons: There's nothing I don't like. But, I suggestion I have is if they could make custom interface controls like dials or knobs that a learner can click, hold, and move while watching an indicator move. For example, if I increase the heat on a thermostat, it would be great to watch the indicator needle rise with the manipulation of a control mechanism.

While I can simulate, to a degree using animations in PowerPoint, it would be easier to add controls and tie their actions to indicators for better simulations.

Overall, I have zero complaints about this software. It's made my job much easier and has helped me be more creative.

Vendor Response

by iSpring Solutions on January 30, 2018

Hi Aaron,
Thank you very much for reviewing iSpring here on Capterra! we greatly appreciate it. Hope that iSpring keeps serving you well!
As per your feature request, I forwarded it to your dedicated manager and she will look into it.
If you have any questions, please send them to support@ispringsolutions.com

iSpring Suite 9 - A Very Powerful Tool in Education

Sep 27, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software har many important functions that adds beautifully into our PowerPoint based courses. We appreciate all types of questions, how they can be tailored to any special needs, and how the software reports can be distributed in several ways.

Cons: The few issues and wishes we had listed in Version 7 and Suite 8 have been corrected and solved by the excellent and highly cooperative technical support in iSpring.

Overall: A fairly large education unit in an Aviation Service Provider, we are training technical and operational staff using e-learning instead of class room. With this software, combined With PowerPoint, a large number of courses and exams have been developed with great savings as a result. The candidates appreciate the courses very much, and we have full Control of every persons Level of knowledge and thus the basis for certification in various Fields.

Vendor Response

by iSpring Solutions on October 01, 2018

Hi Roger,
Thanks for posting your kind feedback about iSpring products and service here on Capterra. We greatly appreciate it!
Hope that iSpring keeps serving you well! :) In case of any questions, please send them to support@ispringsolutions.com, one of our managers will be happy to assist!

Capterra-loader

ispring saves me money.

Jul 10, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I run a personal website in my spare time ,where I teach online guests the rudiments of computer science. To do this I leverage on ispring to create mobile ready video presentations.

ispring enable me create audio visual presentations which help pass my thoughts to my viewers easily. I am provided with instructional tips and video tutorials on the ispring website, which allows me present my videos and presentations in ways which ,I normally would had required hiring a professsional to achieve.ispring has also saved me a lot of money ; and since my website is free to use, it only makes sense that the cost of creating content is reduced to the lowest minimum and ispring let me do just this.

Cons: Has quite a slow learning steep. At least I have not been able to pick the workings of this program as fast as I do with other tools. Could be because I haven't had enough time to ,because of my job.

Vendor Response

by iSpring Solutions on July 11, 2018

Hello, Ifeoma!
Thank you very much for posting you review of iSpring here on Capterra. We greatly appreciate it and hope that iSpring keeps serving you well :)
We would also like to share some helpful resources with you. Here you can find all the useful materials on any iSpring product: https://www.ispringsolutions.com/support
And here is the link to our webinar series that will also help you get started quickly: https://www.ispringsolutions.com/webinars
Hope that helps :)

Great Tool for E learning programs with a very responsive support team !

Apr 19, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ease of use. HTML5. Quiz maker and powerpoint conversion which prevents copying (as mine is a free site)

Cons: The cost is on the higher side. Some restriction on formatting etc. but has been improved to a large extent in iSpring suite 8 version

Overall: I have been an iSpring suite user for a long time. I have used it for converting powerpoint presentation into files which can be seen on any browser. We run a free educational website for Pediatric residents and medical students as well as doctors.

The Quiz creation option is very easy to use. NO Training is needed.

It lets you and the student see the response of the quiz. It allows integration of images as well. One could do easy import from an excel file to create more quizzes by mix and match.

The HTML 5 converter option gives flexibility for your content to be used on desktop, mobile or tablets.

I am a Pediatrician by training and could manage it easily. The iSpring support team is awesome and very prompt.

I am from India and find the cost on the higher side especially as it is a free website.

There are many more features which have not been explored fully. I would highly recommend iSpring for its ease of use, variety of applications, HTML5 and new features that are added regularly.

Recommendations to other buyers: Very good software for people who are not inherently from techno field. I have been upgrading their last 3 versions.

Vendor Response

by iSpring Solutions on April 19, 2017

Hi, Tushar!
Thank you so much for posting your thorough review of iSpring here on Capterra. We greatly appreciate it and are sure that anyone in search of an authoring tool will find it useful.
Keep up the great work and please let us know if there is anything we can help you with: support@ispringsolutions.com

Build an awesome course with interactive quizzes in 1 day with IspringSuite

Apr 27, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's easy and intuitive - build a course in 1 day using PowerPoint with IspringSuite as a powerful add-on. No special skills, no steep learning curve

Responsive design works with any device or gadget, Android or IOS

a course can be uploaded as html into LMS. Their own great LMS supports multiple languages

powerful quiz maker

prompt helpdesk support

every release has awesome innovative features.

a great library of cutout characters, backgrounds and templates created to support elearning

inexpensive

Cons: none

Overall: - It's easy and intuitive - build a course in 1 day using PowerPoint with IspringSuite as a powerful add-on. No special skills, no steep learning curve

- Responsive design works with any device or gadget, Android or IOS.

- a course can be uploaded as html into LMS. Their own great LMS supports multiple languages

- a powerful quiz maker

- prompt helpdesk support

- every release has awesome innovative features.

- a great library of cutout characters, backgrounds and templates created to support elearning

inexpensive

Vendor Response

by iSpring Solutions on May 01, 2017

Hi, Tonia!
Thank you for your structured feedback about using iSpring. We are sure it will be useful to anyone in need of an authoring tool and an LMS.
Keep up the great work :)

It is the must-have tool for e-Learning content designers!

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The problems that I faced recently in my company are lack of a platform to develop and design courses, lack of post-training support and a small courses templates database with an old fashioned design.

With iSpring I managed to solve all three problems on my own in a short period of time. Often, one day is enough to develop a course due to iSpring Suite simplicity and iSpring technical support.

iSpring Suite is a kit that includes all necessary tools. I can create an interactive course, and enhance it by adding a quiz. Adding a quiz takes just 5 minutes and voila, my course is ready for publishing. Courses can be easily published as e-Learning courses that can be loaded to any LMS. I did never had any errors with this.

Definitely, it is a must have toolkit for everyone who develops e-Learning courses and is limited in time.

Vendor Response

by iSpring Solutions on June 06, 2018

Hello Irina!
Thanks for posting this wonderful review of iSpirng products and service! We greatly appreciate it :) If you need assistance with anything, don't hesitate to send your questions to support@!ispringsolutions.com!
Keep it up!

Easy for lecturers, friendly for students

Dec 05, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - easy to understand

- user-friendly interface

- decent view of training materials

- stable operation of the functional

- competent and quick support

- easy publication in any format

- your personal participation in the product development

Overall: My experience with the program started in May 2016 for the first time in connection with the online training course for the university. The program is intuitive. I caught it myself. The cost of the program was very attractive for teachers. Since the purchase, the program was updated several times with many useful things. The free support is available throughout the first year. Support is very competent and deployed to respond to questions and sympathetic to the users. I addressed the support twice: to learn about placing materials in LMS Canvas and to offer additional functionality. The existing functionality is stable. They worked out every detail in order to study material looked decent. iSpring Suite includes a module for editing video and audio, a module for creating screencasts, a module for interactive materials creation. In my opinion, the excesses are not needed in training materials, so I am satisfied. But I am sure they are going to do extended functionality for creating interactive materials because those guys work hard every day.

Vendor Response

by iSpring Solutions on December 05, 2016

Hi, Tatiana!
We greatly appreciate your sharing feedback about using iSpring!
We hope it keeps serving you well. If there is anything we can assist you with, please let us know!

Easy, Simple, Great Tool

Sep 01, 2016
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Clients can edit and re-purpose the source files without needing to purchase iSpring, saving them a license cost.

Combined with advanced powerpoint knowledge, a great elearning program (or even website) can be created quite efficiently.

Cons: I would love to see future iSpring versions create some sort of Timeline for animations, different than the PPT original, to break the box even more of iSpring's capabilities.

Another great feature would be to add in variables, to be able to add gamification and other engaging elements.

Overall: iSpring is easy to use and work with, allowing someone with little to no HTML5 knowledge to be able to create engaging web apps and training.

Vendor Response

by iSpring Solutions on September 08, 2016

Hello, Mike!
Thank you so much for sharing your feedback about working with iSpring. We are sure it will be useful to everyone who is in a process of choosing the tool for course authoring.
As per your feature requests, we will definitely forward them to our Product Development team :)
Keep up an outstanding work!

Capterra-loader

Easy publishing of learning material across the full spectrum of multimedia environments

Jun 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Intuitive GUI and supporting features. Great platform for publishing learning material across a wide spectrum of multimedia application environments. In the event of OS crashes or software re-activation the support team has always reacted within hours to get me back in business.

Cons: The software is actually without any major drawbacks. Branching is well supported, perhaps a few more options with regard to feedback slides.

Overall: It's been my experience that the interactive products I create with iSpring are so well received by my customers, that it actually makes the next round of creative brainstorming a lot of fun. I've been with iSpring for many years and even when PCs or laptops crashed at exactly the wrong time, the support team has always reacted within hours to get me back in business.

Vendor Response

by iSpring Solutions on June 29, 2018

Hello Mark and thanks for sharing your detailed and sincere feedback about iSpring tools and service, we greatly appreciate it an hope that iSpring keeps serving you well! :)

Easily Protect your Presentations!

Jul 01, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that iSpring is consistently improving and willing to receive and acknowledge feedback. The obvious 'pro' is that they instantly had the software solution to our immediate need.

Cons: The only minor 'cons' I can think of are already fixed in Version 8.

Overall: In short, our company needed more control over the protection of our presentations. Many of our PowerPoints were illegally published online. NOW, we use iSpring to convert all our presentations into html5 and have the control we need.

It all started with a need to control our content, but then we saw the extra value. iSpring Suite has very cool features we didn't even think about initially, such as QuizMaker and Visuals. We have expanded the usefulness of our content with these other amazing tools.

Recommendations to other buyers: I looked into 5 or 6 different options for software including some of the "big name" companies. iSpring was the best by far. I don't want to over hype their software, but if you are looking for a way to maximize the reach of your PowerPoints and protect your content, it doesn't get easier than iSpring.

Vendor Response

by iSpring Solutions on July 04, 2016

Hello, Alexander!
Thanks for reviewing iSpring! It is wonderful to hear that it became a part of your tool box after such thorough research!
Keep up the amazing work!

So far my experience with iSpring Suite has been enjoyable and very positive.

Feb 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: What I like most about this software is its ease of use and its adequate functionality for a high quality e-learning course. iSpring Suite has almost all the functions I need for my course, not only for designing the lectures (lessons) themselves but also for the creation of supplementary materials (like books, timelines, directories, quizes). More importantly, iSpring Suite has many options to customize the publication of the lessons and whenever I come up with an publication idea, I've found out that my idea has already been thought over by iSpring team, which is amazing. I also love the support I receive from the technical support engineers. There are just a few of them (fewer than 10 people I suppose) but I think they've been working so effectively and always provide me with prompt support.

Cons: Honestly, there are some of my wishes that haven't been fulfilled by iSpring, for example, more flexibility in quiz formatting, more question types in iSpring quizes, or the possibility of adding audio narration to iSpring interactions (i.e. books). Still I think iSpring Suite is really good value for money.

Overall: It helps me so quickly and efficiently design e-learning courses which fulfills almost all of my needs.

Vendor Response

by iSpring Solutions on February 12, 2018

Trang, thank you so much for your detailed review of iSpring here on Capterra! We are very happy to know that iSpring made it to your e-Learning tool. As per your feature requests, I forwarded them to your dedicated manager Kasey and if you have anything else to add, please send it to support@ispringsolutions.com. Keep up the great work, Trang!

All the tools you need for designing engaging eLearning content!

Aug 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: iSpring Suite offers all the tools you need for designing engaging eLearning content: a presentation conversion tool into online mobile-ready courses, a screen recorder with an audio-video editor, a conversation simulation tool, a couple of interactions (directory, timeline, FAQ and book), a content library, and a powerful quiz maker!

It's just fun designing engaging eLearning content. It's so easy to use iSpring Suite! And when you don't know how to perform a task, the support team is here to help you.

Cons: I have a feature request about iSpring QuizMaker: the ability to add videos in the feedbacks and the support of embedded code for videos.

Vendor Response

by iSpring Solutions on August 28, 2017

Hi, Sandrine!
Thanks a lot for your kind feedback about iSpring, we hope it keeps serving you well.
As per your feature request, we will be glad to forward it to our Product Development team.
Keep up the great work :)

iSpring products and support

Mar 06, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: excellent support, excellent html5 output, easy to use workflow

Cons: Personally - default blue buttons on mobile view (why not some neutral gray tone color for example?). This is my personal problem, because I own big edu online classrom project and my green / black project UI (color theme) looks crazy with blue buttons on mobile devices.

Overall: I am absolutely loyal client second year. iSpring Suite is high quality elearning toolset and customer support is excellent (Adobe can learn from you). I wait only for one small feature - possibility to change color of buttons on mobile player view (for unified apperance of my elearning products), and than I can upgrade my academic license iSpring to full commercial and start to move a tons of elearning content created in Captivate, here to iSpring enviroment.

Recommendations to other buyers: I hope you dont stop perpetual license model, or provide mixed model - perpetual who likes and subscription for some others people, who like subscription. I will pay maintenance plan forever for my perpetual license -:)

Vendor Response

by iSpring Solutions on March 15, 2017

Hi, Jaroslav!
Thank you for reviewing iSpring Suite here on capterra! We are beyond happy to have you among our loyal customers!
Keep up the great work :)

Excellent program for creating school learning distance courses

Oct 31, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to combine all the features of Power Point with the creation of the control operations in the form of tests

Overall: Ispring I use to create remote biology lessons.

The program allows you to compose and conduct biology lesson plan, using different means of clarity: embedded Flash animation, record your voice for each slide, embed various types of testing.

I create the finished course for each topic, and inserted it into a website that allows you to use my development, not only in the classroom, but also remotely.

Ispring - a great tool in the work of a school teacher or any other teacher

Recommendations to other buyers: I recommend this program to all teachers. This program allows you to create a presentation for visual accompaniment lessons and distance learning course, which can be used without the participation of teachers

Vendor Response

by iSpring Solutions on November 01, 2016

Hello, Elena!
Thank you greatly for reviewing iSpring Suite here on capterra. We are sure your feedback will be useful to anyone who is in search of an authoring tool.
Keep up the great work! :)

I trialled both QuizMaster and Suite 8 before purchasing Suite 8

Jan 25, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I found QuizMaster and Suite 8 very easy to use once I got used to using them and became aware of what properties I wanted to use.

I was uncertain about the purchase initially and whether Suite 8 would work on our company's dilapidated computer network. My Consultation was extremely helpful in helping me to set up a trial and extended it as well and answer questions or put me on to other Consultants. This service, even before I bought the product was the best that I have experienced. This has also continued now that I have bought the product.

Cons: There is not much that I don't like about the product. But I would like the designers to see if more than 1 quiz can be inserted into longer or more complex PowerPoints so that quizzes can be performed progressively, rather than 1 big quiz at the end (or wherever it gets inserted). This would require the separate quizzes to be able to link to each other.

Overall: This software allowed my company to insert a professional looking Quiz/ Assessment component into our already produced and yet to be produced training packages. The quiz component that is now contained within our PowerPoint training material looks like it was produced by an external supplier that would have been costly to produce. In fact it was produced internally within the company at a much reduced cost.

Vendor Response

by iSpring Solutions on January 29, 2018

Hi Lynn,
We very much appreciate your sharing your opinion about iSpring here on Capterra! As per your feature request, it has been forwarded to our Product Development team.
Keep up the great work and please let us know if there is anything we can help you with!

My first course

Jun 23, 2016
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use

Overall: I have finished creating my first sales training course with iSpring Suite, so now I'm ready to share my experience and thoughts.

Here's what I liked about authoring with iSpring:

1. Familiar PowerPoint environment.

2. The capability to present learning materials in a different way, e.g. in the format of an e-book. While being a familiar form of content representation on mobile devices, it is a fresh touch as a part of a PowerPoint presentation.

3. Great quiz making tool with a variety of question types, the capability to insert media in the questions, the capability to address a learner by his or her name and many other settings.

4. A wide range of characters and their poses, gestures and facial expressions, so that you can choose a suitable one for almost any situation.

5. Support of a universal (Flash+HTML5) format, which can be played on any device. You can also choose to publish a course as a SCORM package for SCORM-friendly learning management systems.

6. Dialogue simulations, which I plan to include in my future courses.

7. The capability to record voice overs and insert both pre-recorded videos from your hard drive and YouTube videos.

8. It is possible to set up navigation throughout the course to let the learner go to the next slide only after he sees all the information on the current slide.

9. Various player customization settings.

10. iSpring preserves animations after publishing a presentation.

11. Reasonable pricing in relation to rich functionality.

12. Skillful, caring and patient technical support engineers.

13. Lots of video and text materials in Russian to help novice distance learning managers.

All in all, I am satisfied with the iSpring tool's performance. It took me a week to create a course of 80 slides with 5 quizzes and an interactive book.

Recommendations to other buyers: What I would like the developers to pay attention to: 1. Improve trigger conversion. 2. Not sure how to put it, but I lack movement on the slides. 3. Add more variables. In particular, I would like to address the learners by name from the very beginning of a presentation. 4. Want the Next button to appear on a slide only after a learner completes reading or takes certain actions. 5. The same about quizzes: I would like a learner to go back to the beginning of the course if he fails a quiz and continue to the next slide if the quiz is passed. 6. Get rid of glitches which appear when using certain animation types.

Vendor Response

by iSpring Solutions on June 27, 2016

Hi, Marina!
Thank SO much for sharing your detailed feedback. We are sure it will be useful to anyone who is looking for an authoring tool.
Also thank you for submitting your feature requests, we will forward them to the product development team.
Glad to hear that you were able to achieve such impressive results with iSpring :)

iSpring Suite is easy to use yet powerfull for all types of CouseWare creation

Sep 15, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The integration between Microsoft PowerPoint and iSpring Suite is seamless and most important stable. The fact that one product can produce an entire course with a basic knowlede of PowerPoint, multi-media links and iSpring Suite makes it a must for any person/company embarking on an eLearning program.

Cons: The video lecture interface is great with the zoom in and out features but requires the same look and feel with respect to the controls as offered by the other universal type interfaces where features can be added and taken away through the customize interface.

Overall: Great product with all the features required for courseware development.

Vendor Response

by iSpring Solutions on September 18, 2017

Hi Vincent!
Thanks a lot for reviewing iSpring Suite here on Capterra! We appreciate it a lot. Keep up the great work! :)
As per your feature request, could you please send it to support@ispringsolutions.com?

iSpring Software and Support Review

Aug 16, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is easy to use. Works with Powerpoint which makes it very user friendly. I am using an old version now but still works well and the functionality is still good for what I am using it for at the moment. Professional.

The technical is support is excellent. Very speedy response. My support agreement had actually expired and I hadn't realised but I still got a speedy response, informing me that it had expired but still got a solution to my problem which worked.

Cons: The only real issue I had was adding my logo to the player. It became to small and the quality was impaired. I expect these issues have been resolved with newer releases.

Overall: Being able to use PowerPoint skills I already have to create E-learning courses is great. It makes creating and updating really easy. Also sometimes you just want to get content down without thinking about the functionality straight away. You can do that with iSpring. I have used other e-learning systems, open source one and Adobe Captivate but they did seem more complex and more difficult to just get content down and then design the functionality.

Vendor Response

by iSpring Solutions on August 17, 2018

Carolina, thank you for your detailed review of iSpring products and service! It's great to hear that you are satisfied with your experience of using iSpring!
Keep it up ;)

Very helpful support

Sep 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to use, even if you are totally new to creatin e-Learnings it is easy to find your way around

Cons: The calcultion time to run the e-Learnings seems to be very large. We have trouble rolling out iSpring e-Learnings in countries with low bandwith

Overall: What most astonishes me is the real good support, the agents are quick, very polite and have a greate spirit on hanging on and find a way to help me. I know from oteher IT supports where you are asked to try out all kinds of different options and have the ffeling to be loaded with work so you will never ever get to them again. that never happens wit hiSpring support. Very great job!

Vendor Response

by iSpring Solutions on September 28, 2018

Hi Lucy!
We are super happy to hear that you are satisfied with our tech support as much as with our products! :)
Keep up the great work and remember that we are always one call/message/chat away ;)

We've been using iSpring for a few years now and it is still the best product to do what it does!

Jun 29, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: iSpring is easy to use, easy to install and is updated regularly with new features and tons of cool things to try. There are so many cool features that we haven't even scratched the surface of the ones in the new iSpring suite 9 pro. Can't wait though, creativity aplenty!

Cons: Hard to say, there are always minor annoyances but they pro's outweigh the cons in a vast majority here. The only thing I dislike that comes to mind is that when publishing the software automatically puts (Published) behind the directory which I always have to delete. But that is it!

Overall: I just typed all of these in my review, please see that.

Vendor Response

by iSpring Solutions on July 02, 2018

Hi Michael,
Thanks a lot for submitting your review here on Capterra. We greatly appreciate it ;)
Hope iSpring keeps serving you well!

Excellent software for basic PowerPoint to on-line learning file conversion

Jul 29, 2015
4/5
Overall

5 / 5
Ease of Use

4 / 5
Customer Support

Comments: I started using iSpring Suite 12 months ago as I needed a simple tool to quickly convert over 40 PowerPoint training modules to HTML5 for a client and they had to be SCORM compliant for their LMS. I also use Captivate and Articulate for development, but iSpring allowed me to do rapid development and the output was amazing.

It is so easy to use I can get my administrative staff to do the work after I have modified the content, and the layout options for the players are crisp and clean and looks very professional.

I originally bought the 12 month subscription, I then decided on the once off lifetime price, the customer and sales support were lovely to deal with and they worked out a great deal on the price for me.

PROS: The price is very good for what the software does, extremely easy to use, good export options. FANTASTIC for people with limited skills, they can create dynamic looking training packages in 5 minutes. To be honest I use it more now than I do Captivate due to the ease of use and the look of the exported courses.

BIG PRO: The off-line learning options is amazing, the learner can save courses and view it via a free App.

CONS: There are not many Cons when you consider what you are paying for, I can only think of 1 main con, which is very limited interactions as it relies on you to build PowerPoint interactions (which is cumbersome) and only has 4 simple types of interactions included in the software that you can insert which really doesn't give a lot of options for adding simple things to engage the learner.

Prior to buying this product, I looked at a lot of reviews and most of them had exactly the same CON as I had, didn't stop me from buying it, but if I need to make learner interaction modules I use my other software. Not taking anything away from iSpring Suite, it is an amazing tool.

Overall this is a great product and it has made my life so much easier. I have a client that I work with who is about to buy this as well so they can update their on-line training whenever they need it.

I've been working with iSping Suite for three years. iSpring tool allows to create great e-Learning

Jan 25, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This add-in is easy to learn and hasn't a redundant functionality. iSpring Suite includes the main powerful features for creating e-learning courses and has a user-friendly interface. I believe that the work with iSpring Suite is clear for everyone who worked with Microsoft Office programs. The technical support team responds quickly and provides exhaustive replies. The cost is pleasantly surprising, it's acceptable for both large universities/companies and individual utilization.

The iSpring Suite is a feature rich program, I truly want to commend the developers.

Vendor Response

by iSpring Solutions on January 29, 2018

Larisa! Thank you greatly for your positive review of iSpring Suite. We greatly appreciate it and hope iSpring keeps serving you well!

My "Go-to" eLearning product - absolutely love it

Mar 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: The software is extremely easy to use. Also iSpring keeps adding additional features that make the software even MORE easy to use - it just keeps getting better. I find that it can help us create projects quickly and also, CHANGE projects if we need to with ease.

Cons: I think the audio editor could be improved and maybe an equalizer to see the audio levels so as to know where to increase or decrease clips' sound. Otherwise I'm looking forward to the next upgrade - it's always exciting to see what new features get added

Vendor Response

by iSpring Solutions on April 06, 2018

Hi Elan,
Thanks a lot for your great review of iSpring! It means the world to us :) Hope iSpring keeps serving you well and be sure to check out the new version 9 when it comes out with even more features!

I recently had an issue with the program and their support staff fixed my issues quickly.

Nov 01, 2017
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I love how I can create a quiz that can track 100's of employees results and improvement. I love how easy it is to create quizzes and add to or change later. This program is a great tool for training. Their support team is very helpful and they respond fast. They have a lot of choices to chose from to create any kind of quiz or survey. This program will help our team greatly!

Cons: I wish the slides were easier to input pictures and text boxes. I would also like to see an area for the creator to type in an area that will show up in emailed report section but not on the quiz. I know you can type in the allowed area for the quiz itself but I would like to type a separate section that does not show up on the quiz. There should be more text boxes that are able to be hidden.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Brook,
Thanks so much for sharing your positive feedback about iSpring tools and service. We greatly appreciate it and hope that iSpring keeps serving you well!
As per your feature request, I forwarded it to your dedicated manager and he will take care of it :)

Capterra-loader

Easy content development elearning tool that continues to innovate

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy to use plug in to PPT provides a quick short learning curve with intuitive functionality. Adds multiple types of quizzes to increase interactivity.

Cons: I do not have any cons to add, I use other programs to edit audio and video files, the functionality for those features are not as robust or comfortable for me since I already used the other programs. If I did not use the other programs, I think those features would work very effectively in iSpringSuite

Vendor Response

by iSpring Solutions on July 16, 2018

Hi Alan,
Thank you greatly for sharing your positive feedback about iSpring with the Capterra audience! We hope that iSpring keeps serving you well and please, in case of any question, don't hesitate to shoot an email to support@ispringsolutions.com!
We are here to help ;)

Stefano Moro - University of Padova (Italy): iSpring, my favourite e-learning authoring tool!

Aug 10, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is very intuitive to use and the web output is of a very high quality.

Cons: Nothing particular to disclose.

Overall: iSpring has become one of my essential teaching tool. All my lectures are avaiable in iSpring format simply browsing our lab web page... and very year I have a great feedback from my students. Moreover, I have also assembled several self-assessment tests for my students using the Quiz tool of iSpring... also in this case, every year I got an incredible amount of appreciations from my students. Following my personal experience, I can only strongly recommend iSpring to anyone interested in e-learning authoring.

Recommendations to other buyers: I find important to emphasize the great attention that the company puts in custmer care. . . really super!

Vendor Response

by iSpring Solutions on August 10, 2016

Hello, Stefano!
Thank you for leaving your positive feedback about using iSpring. It means a lot to us!
Keep up the amazing work!

Predominately positive

Nov 29, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is easy to use and intuitive. If you can use PowerPoint, you can use iSpring without too much of a learning curve. I can create HTML5 courses for upload into our LMS. I even created an iSpring course for a coworker on the easier way to create and upload iSpring courses!

Cons: QuizMaker is slow to load/open and somewhat glitchy. It crashes PowerPoint fairly often. I dislike the limited options for themes (I like to create my own PowerPoint themes) and formatting in QuizMaker. For example, you cannot absolutely justify your text in the quizzes. It isn't even an option.

iSpring does not always faithfully reproduce multi-line spacing. (However, I am still using PowerPoint 2007, so it may be the fault of my software version!)

Overall: It is much easier and more efficient that the clumsy HTML-editor I was using previously.

Vendor Response

by iSpring Solutions on November 30, 2017

Hi Becky,
Thank you for sharing your sincere review of iSpring here on Capterra. We greatly appreciate it. As per your cons, I have contacted your dedicated support manager and he will get back to you to see what is possible to do in this case.
Keep up the great work :)

The Best E-Learning Tool

Sep 06, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like this PowerPoint-based tool because of its ease of use. No coding needed to suit your needs. It preserves all PowerPoint effects including animations and transitions.

Cons: Users must be given more control on the features and functionality especially on the QuizMaker.

Overall: iSpring is a user-friendly authoring toolkit for PowerPoint. It is easy to learn and a perfect tool for creating e-learning materials. I didn't experience any difficulty learning this tool as if you're just working in a PowerPoint environment. Besides, the support system is always at hand and most especially, the staff are very efficient, accessible and helpful. Their Support Staff respond in a timely manner and all the problems I've encountered were given a satisfactory answers and solutions.

Recommendations to other buyers: Keep up the good work, guys. Keep on improving this world-class tool!

Vendor Response

by iSpring Solutions on September 08, 2016

Hello, Roger!
Thank you SO MUCH for your kind review of iSpring Suite! It means a lot to us.
Keep up an amazing work! We hope iSpring keep serving you well :)

iSpring Suite 9.3

Aug 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used iSpring software for a year plus. In recent months, they have introduced some great updates and features to the software. I am able to create interactive learning materials with the latest update.

The iSpring Quizmaker used to have a rather cramped interface in the past. The update, in my opinion, has solved this problem.

The service support team continues to provide prompt attention to a user's problem.

Well done!!

Cons: I have not really detected any aspects which I dislike.

Overall: I use iSpring Suite very often to prepare my online learning materials. The recent features have helped to make the materials more interactive and this, in my opinion, can help to get learners engaged.

Vendor Response

by iSpring Solutions on August 23, 2018

Hello Yee,
Thank you greatly for your positive and sincere feedback about iSpring products and service. We greatly appreciate it ;)
Hope that iSpring keeps serving you well.

From getting started to winning an e-learning contest in one month.

Sep 29, 2016
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I've first learned about iSpring on iSpring Days conference in Saint Petersburg. It was a challenge for me to explore iSpring Suite as fast as possible and use its capabilities to design engaging e-learning courses. During this period I've heard about EdCrunch E-learning Award that has a prize for those who create PowerPoint-based courses. So I've decided to take part in it.

In a month between August 9 and September 9 I've managed to not only explore the program but also design a fully-functional course that won the 1st prize on EdCrunch.

Here are the things about iSpring that I like the most (based on my experience)

1. Easy to learn ' it's enough to know the basics of PowerPoint to create e-learning content

2. Built-in features - Detailed guides are provided on each on their website. You'll be able to start using interactions (flipbooks, timelines etc.) in no time.

3. Variety of question types in QuizMaker. Also, I found out that the demos on their website can be easily used as templates for my own quizzes.

4. Dialogue Simulation ' it's hard to underestimate the power of this tool. With TalkMaster, bringing content to life is effortless

5. Support ' I can't compare iSpring Customer Service to any other companies'. They won't say no to you neither when you have a general question nor a very specific one (how should I set up a certain trigger in my presentation to make everything work like a charm). They are among the most client-oriented Companies that I've ever dealt with.

What I would like to see added to iSpring:

Variables, ability to track slide activities to build more interactive courses, software simulation features.

Vendor Response

by iSpring Solutions on October 06, 2016

Thank you for sharing your amazing experince about iSpring! We appreciate it a lot! And congratulations on winning the contest :)
As per your feature request, we will be happy to forward it to our Product Development team.
Keep up the great work!

Great product to quickly create learning materials. And easy for SME's to develop on their own.

Jul 17, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: That it leverages PowerPoint while adding significant functionality with each new version. This made it easy for educators and SMEs to manage the more technical aspects of content management, which was very cost efficient and reduced time to production. I have used and have had to support SCORM packages developed with more "powerful" tools and have had more problems making sure those packages functions properly in our LMS. Anything SCORM package I have developed using iSpring always worked flawlessly. It was my go-to development tool.

Cons: Some of the video features between versions 6 to 8 were limited. This was fixed with version 8, which is great. At this point, I don't have much to say.

Overall: Fast development, easy to use and great support.

Vendor Response

by iSpring Solutions on July 19, 2018

Hi Bob,
Thank you greatly for sharing your detailed feedback about iSpring products here on Capterra. We are happy to hear iSpring made it to your toolbox ;) Keep it up.
As per the video features - there are now even more of them in the latest release: https://www.ispringsolutions.com/ispring-cam

Speed to Publish for First Timers

Sep 06, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The selling point for iSpring was how easy it was to learn and quickly produce high quality e-Learning. If you can use powerpoint, iSpring is a simple addition and fairly intuitive. For features that are not immediately intuitive, they are simple tricks that are easy to learn through their support or tutorials.

Cons: Some features are not as developed as I'd like to see. For example, interactions don't currently allow you full autonomy on design, such as exact placement of pictures, speech bubbles, etc... But with that said, iSpring does release updates frequently and listens to customers' needs.

Overall: iSpring is great. Their customer service is exceptional. With iSpring, we've created some very engaging eLearning content, which is much better received than many of the "canned" online courses that we've purchased and distributed in the past.

Vendor Response

by iSpring Solutions on September 10, 2018

Hi and thank you greatly for your kind feedback about iSpring solutions and service! We greatly appreciate it. If you have any ideas, please send them to support@ispringsolutions.com. Thanks in advance and keep up the great work! ;)

Best Value and Easy to Use

Aug 15, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Unlike some other similar products, the output plays on all devices.

Cons: Some functions are not obvious to use and require a bit of digging to find.

Overall: We switched from another very well-known authoring system because our users used various devices to access courses. The previous software had many issues playing on the various devices, whereas the iSpring output just works.

Customer support is very good and very quick to respond. They also offered extra advice on how to do things better (not just answer my questions).

Vendor Response

by iSpring Solutions on August 17, 2018

Hi Randy,
Thanks a lot for reviewing iSpring here on Capterra. We are sure that it will be useful to anyone looking for an eLearning solution!
Keep it up and please send all the feature requests you may have to support@ispringsolutions.com

It's not perfect but it's pretty good

Mar 15, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: There's a lot to be said for iSpring Suite. I particularly like the player which looks great and is very easy to adapt to different uses. The Email results feature is great and works well giving nicely presented results in your emails for your quizzes. The Fill the Gap questions allows more than one answer per question which is nice. There are lots of other little goodies such as restricting the use of published modules to specific servers, or adding a password to a publication and the brand new tool called TalkMaster is just great and apparently will soon have extra features which I am looking forward to. A brand new feature is the noise reduction in the in-built audio editor. Previously I had to use another audio editor and re-import into iSpring.

There are a few things it lacks including the ability to add online YouTube quizzes in Quizmaker (you need to have them locally or insert them in a PowerPoint slide) and the ability to have intermediate quiz results before the end of quiz (i.e. to be able to branch people to a part of quiz based on their results so far). And of course, you don't have the ability to add variables like you can in some other software.

All in all, though, it is very capable software, often surpassing equivalent software but at a more affordable price.

Vendor Response

by iSpring Solutions on March 21, 2016

Hi, David!

We're glad you've been enjoying the rich feature set of iSpring Suite. We will be happy to submit your requests to our developers for consideration. To accomplish your quiz branching goal, we recommend you create sub-quizzes and set branching in the Presentation Explorer. As an example, here's a link to a demo with a progress checks and final assessment: http://www.ispringsolutions.com/resources/demo/presenter/nervous_system/html5.html

Don't hesitate to contact iSpring Support in case of any questions. Just send a message to support@ispringsolutions.com and one of our specialists will get back to you shortly.

Quick and excellent support

Sep 14, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use and affordable in comparison to similar programs, keeping a high quality.

Cons: If you have to start from scratch with a program like this, without help, you can use the tutorials. But not all tutorials are up to date, so you might see things you don't have in your version, as your version can have a different look. That is sometimes confusing. It took me more time to find out. I was completely new in this field when i started using the program more than five years ago, and would have loved an easy and very elaborate step by step guide 'for dummies'. But nonetheless I did found my way and am still discovering new features to use.

Overall: The program works absolutely fine for what I need, and the few times that I needed help the reply was quick and the advise very helpful. Where do you find a Helpdesk that makes a video special for you to show how to solve the problem? At iSpring they do.

Vendor Response

by iSpring Solutions on September 15, 2016

Hi, Karen! Thank you very much for your review and a valuable advice for anybody, who would like to try iSpring. We will definitely take into consideration you request!
Keep up the great work :)

I have improved my job a lot. The new version brings new tools to make awsome improvements.

May 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: This tool help me to create new and better teaching resources for my classroom.

My students enjoy so much these applications because it is fun working with it.

I am really happy for sure! And my imagination adventure has just started!

Cons: I think that text to speech needs to be added.

I am no-native English speaker but I teach English and I have to record some voices for my texts.

Overall: I became a profesonal in teaching resources designer.

I love this tool, I had been searching for a tool like this for a long time until now.

I have my own bussiness that create and offer teaching applications for public schools.

Vendor Response

by iSpring Solutions on May 31, 2018

Hi Peter,
Thank you so much for your kind words about iSpring! We appreciate them very much :)
As per your feature request, we will forward it to our Product Development team.
Keep it up! :) We wish you only success in your e-learning goals!

review

Aug 31, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support
Likelihood to Recommend: 8.0/10 Not
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Pros: I like having the ability to record in the software as well as recording in a separate program and importing it.

Cons: - Would like to see the same audio editing features that are currently available for sound files to be available for screen recordings. I don't know of a way to to noise cancellation in a screen recording. Can you also add the ability to insert silence into a screen recording? Is it possible to right click on the audio for a screen recording and edit it the same way as we do with a sound file while still giving the option to edit it as it is currently set up?

- While using iSpring in PowerPoint, it completely disables me from viewing any other PowerPoint file. This is especially frustrating while publishing.

Overall: overall it is positive and user friendly.

The only thing better than the product is the support!

Oct 17, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's versatile, powerful and easy to use!

Cons: The online help docs are a little difficult to maneuver through -- at least for me!

Overall: I've been using iSpring Suite for about a year now and I am amazed at how powerful and flexible the tools are. The content library is such a timesaver with the clear, crisp images of characters and backgrounds to choose from. I've recently expanded to using QuizMaker and iSpring Visuals, becoming even more productive. The only thing better than the products, is the SERVICE! I chat a few times a week with different questions as I'm learning. Agents are always friendly, interested and helpful! Last week I was stumped by an issue with a quiz. Rep took the time to follow uour chat by sending me a brief screencast showing me how to solve the challenge. I was able to watch her video multiple times and recreate the solution!

I could not be more please with an eLearning tool or support staff!!!

Accessible, affordable professional e-learning software supported by awesome customer service.

Jan 30, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Comments: I am just starting out with ISpring but I'm loving it so far.

Their customer service is incredible - for every query sent, I've had almost instant, on the ball, courteous help. I've never experienced anything like it from any other online service provider. I don't know how they do it.

In terms of what you can do with the software, I have previously used a combination of the 2015 /16 version of Articulate Storyline and Powtoons to create e-learning. Powtoons is great for what it is but is not really set up to be an interactive e-learning experience. You can create instructional animations but they are really just a series of vids which you'll probably need to imbed into eLearning software to create the whole journey. While Articulate Storyline could possibly do more than ISpring once you are a pro, there was a massive learning curve to get there and most people will need to hire an Articulate Storyline professional to achieve it. Articulate Storyline was a lot more expensive for the software alone (not counting the down-the-line designer costs). ISpring in comparison is much easier to use and if you know your way around Photoshop animation tools, you can get very similar results to the fairly advanced use of Articulate Storyline. ISpring provides very affordable online hosting with ISpring Cloud which costs much less than what I was paying for basic Articulate hosting.

I wholeheartedly wish I had come across ISpring earlier as I would have saved a lot of money, time and frustration over the last two years.

Vendor Response

by iSpring Solutions on January 31, 2017

Hello, Basia!
Thank you so much for sharing your sincere feedback about iSpring tool and service! We are 100% sure it will be more than helpful to anyone who in a search for an authoring tool. Keep up the great work and please let us know if there anything we can do for you :) support@ispringsolutions.com is always at your service.

Ispring has opened the door to producing online learning objects for University Staff and Students

Jun 23, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've mainly used Ipsring to combined powerpoint presentations with edited audio and converted them into HTML5 online learning objects to embed our VLE pages in the same way we embed youtube videos. Conversion is quick, so so easy, and the software soon pays for itself.

The interface for students to learn from is easy to use and gives the objects a professional finish which does not require any software other than a website browser - so they will play on any computer or handheld device.

Animations and links in powerpiont remain active so I can talk people through downloading software, and offer links to relevant website pages.

Embedded videos and computer screencasts are stored with the online learning object - so as long as the object will play, you shouldn't have issues with 'streaming short videos'.

Cons: Audio editing is basic - but I don't care because I use the free Audacity programme for audio editing.

Screen capture did not work so well for me on a low powered Netbook - but I don't care because I use free Cam Studio screen capture software.

Overall: It's ease of use.

Vendor Response

by iSpring Solutions on June 23, 2017

Hello, Mark!
Thank you very much for submitting your review and some valuable insights! We are sure it will be more than helpful to others looking for authoring software options here on Capterra.
Keep up the great work! :)

iSpring has been a great tool to generate quick online learning activities and courses.

Jul 10, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have seen the most use of this product when used to convert a simple Power Point into an interactive course. When working in a large company, there is a lot of useful knowledge and experience throughout. Not everyone has the ability to create a SCORM package or even an interactive learning experience... but their knowledge is still greatly beneficial. iSpring has been a great tool to take their Power Points and their knowledge and make something we can add to our LMS.

Cons: The audio can sometimes be tricky to organize and edit. It also doesn't always work well with the Power Point features added.

Overall: Quick and easy way to make interactive content.

Vendor Response

by iSpring Solutions on July 16, 2018

Hi and thanks for your kind words about iSpring! We greatly appreciate it.
Keep it up :)

We build elearning courses exported as SCORMS and placed onto Moodle or other LMS

Jul 16, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It is very easy to use for a beginner and has a good learning curve. The built in design of the quizzes and interactions mean that you can build an attractive course to match brands very quickly.The customer support is swift and thorough and they seem dedicated to help you solve your problem

Cons: I don't like that you can't have completion based on OR. So you could present a user with a random choice of one of two quizzes. I understand this issue is common in lots of course building software

Vendor Response

by iSpring Solutions on July 18, 2018

Hello Ami,
Thanks so much for sharing your thoughts about iSpring here on Capterra. We appreciate it lots!
Could you please forward all your feature requests to support@ispringsolutions.com? Our Support specialists will be glad to take care of them!
Thanks again and keep it up ;)

Wonderful software with SUPREME customer support

Nov 28, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is easy to learn and use, and produces and wonderful product. What I am most impressed about is the customer service - I communicated with a few different representatives prior to my purchase. After they answered my questions and provided an excellent experience, they went above and beyond to assist me in finding all relevant discounts for the program. It is rare that customer support agents go the extra mile, and I am so greatful to have worked with the team (especially Max!!). Well done on the software AND top notch customer service. :-) Cheers to Instruction Design! :-)

Cons: It would be great if the software ran on a Mac platform, but other than that, it is a wonderful package that will suit my eLearning needs. I hope to be able to Full Service Suite in the future, but currently it is out of the budget :-(

Overall: WONDERFUL customer service, great end product, easy to learn software.

Vendor Response

by iSpring Solutions on November 29, 2017

Hi, Ashley!
Thank you SO much for your kind words about iSpring tools AND service! We are super excited to have you among iSpringers!
Keep up the great work :)

iSpring is in Premier League

Oct 19, 2016
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use when you learn all the details of the functionality

Cons: Some functionalities are hidden - and some related to one another are to be found at different places

Overall: Dear iSpring,

We are very satisfied with the product - but we are even more satisfied with the qualified support we get. We are using a great number of IT-tools but we have never experienced support services of the qualiity offered by iSpring - professional, quick and kind.

Should we look for any criticism it would be that the user interface could be more intuitive. As a first time user you need some time to be acquainted with the functionality. You get the impression that the iSpring tool has been developed in phases each adding to the functionality and the tool would benefit from having a remake at some point in time.

Recommendations to other buyers: Please do a remake of the user interface in order to make the program more intuitive

Vendor Response

by iSpring Solutions on October 25, 2016

Hello, Bjarne!
Thank you greatly for this valuable review of iSpring! Also thank you for your suggestion about UI! We will be sure to share it with the Product Development team.
Keep up the great work and please let us know if there is anything we can help you with.

Excellent product, excellent customer service

Apr 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Both the software and the support behind it are top notch. The authoring software is reliable, and provides everything needed to create an interactive, engaging end user experience. I have had nothing but prompt, diligent, and thorough interactions with customer service when myself or my team have questions.

Cons: The software is worth the investment. There could be a few additional interactions out of box, which hopefully are in the works for future enhancements.

Overall: Easy publishing out to SCORM. Immediately enhances user engagement from standalone PPT decks. Easy to use. Someone can be up and running in a matter of a few hours of practice.

Vendor Response

by iSpring Solutions on April 10, 2018

Hi Pam,
Thank you very much for sharing your thoughts about iSpring products and service with Capterra audience. We are happy to hear that iSpring serves you well :)
You are also welcome to check out the 12 new interactions that will appear in the upcoming release: https://www.ispringsolutions.com/blog/interactions-in-ispring-suite-9
Hope that helps!

A product which doesn't require a complex technical knowledge to curate an eLearning

Sep 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ispring Suite is definitely a great authoring tool create quick and effective content for Elearning. The platform is alike a plug and play unit, which gets easily configured to your PowerPoint. The UI is so simple and user-friendly, so that one doesn't need a prior experience to curate the eLearning content.

The recording feature which includes screen capture is a great inbuilt tool for creating quick capsule videos with live narration.

You can export the content to multiple formats which can load quickly and runs on a huge range of browsers and devices. The loading time in seconds is very important in an era where "learning can happen over a coffee".

The interactions, quizzes, animations creates a new learner experience and helps the instructor to measure the learner's progress

One thing I want to be specific is on the huge content library which has got plenty of characters from different industry with different poses. Also the galaxy of templates makes the content creation an interesting one.

The Customer and Technical support team has done a commendable job when I have some doubts on the exported module.

The ability to integrate easily with many new age moodle learning platforms like Talent LMS is a significant feature.

Finally you have a product which doesn't require a complex qualification or technical knowledge to curate an eLearning. Great Job Ispring Team

Cons: Honestly i cannot think anything at the moment

Overall: Code of Conduct and Other Micro Learning Programs

iSpring Quiz Maker is Amazing

Sep 09, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You can move everything around, it has HTML 5 output so you can export for any mobile device or browser. Templates work really well and the import of pictures or videos works really well. Scorm output is great for moodle and works very well. Also you can output to HTML.

Cons: None!

Overall: This is simply the best product on the market you can get for making Quizzes. I use it all the time for my students (ages 11-19).

Recommendations to other buyers: Make sure you keep all the files in order in case you wish to update the output as they constantly release updates.

Vendor Response

by iSpring Solutions on September 12, 2016

Hi, Daniel!
Thank you lots for sharing your positive feedback about using iSpring.
Keep up the great work :)

Convenient and intuitive PowerPoint based authoring tool lets novices develop professional courses

May 25, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Easy access via PowerPoint ribbon

Frequent updates

Very responsive and competent support team

New features added regularly

Great value for the cost

I selected iSpring when I enrolled in a course to learn online instructional design. I needed an authoring tool I could master quickly and that didn't cost too much. I stuck with iSpring since that time, because it has always met my needs.

Cons: It would be nice to have the Directory interaction be accessible within a course from the toolbar on top. I think having it as a separate slide or external link is clunky and makes it hard to use.

I've also found it hard to create reliable links within a course to a document in the Resources tab.

Vendor Response

by iSpring Solutions on May 29, 2017

Thank you for you review, Marianne!
We greatly appreciate your sharing your thoughts about iSpring!
As per your feature requests, I have forwarded them to your dedicated support manager :)
Hope iSpring keeps serving you well!

Review iSpring Suite

Feb 29, 2016
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I am a teacher at RISD, Richardson. After searching thoroughly and reading reviews for the best presentation software, I downloaded the top 10, all price range, and tried them all in detail, and pushing the program to its limits , during my summer break a couple years ago. After reviewing and comparing all PRO& CONS of each based on ability, reliability, ease of use, value, etc ..., I selected iSpringSuite (Suite gives you the integrated QuizMaker (that can also work as standalone). ISpring Suite offers the best value of all, it is easy to use but powerful and reliable, sophisticated but simple, and has the best value with regards to features and price. Not the cheapest and not the priciest. Just right where it should be. In fact, below what it should be once you use it. iSpring Programs do what the website advertise and more! Even publishing to google that is very proprietary vis-a-vis what you can upload and run, or embed, or put within iFrame, etc ... is not match for iSpring. Among the many flexible output you can publish, LMS isi included. I did tried on LMS Latitude; Awesome! Well he does it all and more and the quality is tremendous: with the 8 version recently release they provide even more features than for instance Active Presenter. Though Active Presenter quality of screen recording is below iSpring: you realize this with your first project and the Quality is IMPRESSIVE and obvious when using our classroom projector. And SORRY! IT WILL NOT CRASH, EVER!!!!! and let's not even mention the great customer service.

Vendor Response

by iSpring Solutions on March 02, 2016

Hello, Luc!
It is a real pleasure to receive a post of appreciation from a satisfied client like you, who did such a thorough research on top e-Learning tools!
We are beyond happy that iSpring has become a right fit for you!

iSpring E-Learning Software Builder

Apr 20, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The amount of options you have for creating e-learning modules and training that is SCORM compliant is great for the price you pay for the system. You have many different ways you can present the information to users.

Cons: The quiz feature is sometimes confusing to use and has a little bit of a learning curve to best utilize it for what you want.

At times, I would like to have a little bit more customization with the output and what buttons are on the published material and what buttons are not on the published material.

Overall: I have really enjoyed using iSpring. It is user friendly and allows you to create so many different outputs to use in your Learning Management System. It has made all of our e-learning modules look so much more professional and the learners who have used the modules have enjoyed the functionality of them. Building courses knowing they will be SCORM compliant has also been very helpful. Anytime I have ever sought out their customer service team they have been incredibly helpful in solving an issue I have and they hold quite a few webinars to teach users of the system how to better utilize the capabilities of the program.

Vendor Response

by iSpring Solutions on April 24, 2017

Hi, McKenzie!
Thank you very much for reviewing iSpring here on Capterra. We appreciate it a lot!
Keep up the great work and please let us know if we can assist you with anything: support@ispringsolutions.com

Capterra-loader

Great Product, Excellent Support

Dec 15, 2017
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: User friend authoring tool with little training required to start building training courses. If additional training is required, many webinars and training videos are available free of charge and do not consume much time to master the features of this product. When a support issue came up, was able to resolve the matter quickly and talk to a live person in a short amount of time.

Cons: The limited version of the object library should be offered to those that purchase the lifetime license. Receiving the same amount of objects as those that are available in the trial package does not help those with purchasing decision see what they would with access to the full object library. Recommend offering varying amounts of objects in packages to suite to small/medium/large companies and offering a set amount more of objects when purchasing the lifetime license so the user/administrator can decide if the full library is needed.

Overall: Able to build training on the backend, then easily convert for publishing to the LMS.

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Randall and thank you for reviewing iSpring here on Capterra! it means a lot to us. As per your feature request your dedicated manager Vladimir forwarded it to our Product Development team. Keep up the great work! :)

Easy to use, full of great features, superior customer support

Dec 08, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: I started using iSpring version 5 when I was a one person training department. Since I did not have any technical support, I needed a reliable and easy to use tool to create some very basic elearning courses. I found this and more in iSpring.

I currently use iSpring to create more sophisticated elearning courses for SAP that contain multiple lessons. Features I like:

* Navigation pane - the user can move around the course to take control of their learning and make the most of their time .

* Notes - the user has the choice to read additional information that supplements what is on the slide.

* Resources - the user can download job aids and other material to help them complete system tasks

* Quizmaker - easy to use and has a wide variety of question types to add interest and support learning. I use the quiz to launch a software simulation then ask questions about the simulation. It's easier than using PP links, but does increase the published size of the course.

Regarding customer service, every question I have ever proposed was responded to within 24 hours or less (usually less). There have been times when additional information was requested and they worked with me over several days to resolve the issue. They also Listen to their customers ideas to improve their products. I have seen suggestions incorporated in the product throughout the years, such as including hidden slides.

iSpring's customer support can be held up as the model for superior SW support.

I highly recommend iSpring to anyone who wants an easy to use, reasonably priced tool to create interactive elearning.

Vendor Response

by iSpring Solutions on December 08, 2015

Hello Patti,
Thank you so much for your sweet yet detailed feedback!
I will tell our Support team that they are superior...They will be ultra happy! ;)

Great solutions, functional and easy to use

Jul 29, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use from within PowerPoint. Powerful and reliable HTML5 output and best of all, it comes with some of the best support I have seen!

Cons: It's hard to find something that I like least. Let's say that the flipping book interaction was limited but probably with the addition of the new Flip feature, this will improve.

Overall: We can deliver powerful and interactive presentations, intuitive courses and keep our customers happy.

Vendor Response

by iSpring Solutions on July 31, 2017

Hi Harry,
Thanks a lot for reviewing iSpring here on Capterra and for sharing your feedback about it.
Keep up the great work :)

I am NOT an LMS developer but I can now deliver LMS content like the pros!

Aug 29, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: I am NOT a LMS developer but now even I can develop course content! Software is very intuitive and easy to use. Importantly, by using PowerPoint as the foundation, it allows my team and my clients to easily update the content without knowing any fancy programming -- a real problem with other platforms. Always liked the integrated testing options but LOVE the simulations.

Cons: Not sure if it is iSpring or PowerPoint but it often hangs (particularly in Narration) and I need to close the program (ugh!) I also find that the Narration often unlinks from my PowerPoint which requires me to reload it again -- I understand that this is a result of something I am doing but not sure how to work around it.

Vendor Response

by iSpring Solutions on August 29, 2017

Hi, Sharon!
Thanks a lot for sending in your review. We very much appreciate it!
As per your feature request, I forwarded it to the tech support team. One of the specialists will be in touch with you soon. Hope that helps ;)

Great experience with both the product and the support provided.

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Ease of developing course content via familiar products such as PowerPoint and then being able to upload them at the touch of a button to the system. Once in the system the content is easily made available to clients and modified as required during the course itself.

Cons: At present I can honestly say that for our needs so far there is nothing negative about the software, the only issue we have had recently is integration with Apple devices, normally we use Windows or Android but Apple needs a few extra steps and redesign of our course to make it work the way we wanted it to

Overall: We can effectively deliver courses anywhere we need to as well as on any device the client has or the one we provide, an important aspect is the ability to add/delete material during the course as required. I gave a 9 out of 10 to recommend this based on the fact if the company is an Apple user they will have some difficulty in setting up their courses to run on Apple devices.

Vendor Response

by iSpring Solutions on December 18, 2017

Hi Graeme,
Thank you SO much for your detailed review of iSpring here on Capterra. We appreciate it greatly and hope that iSpring keeps serving you well!

We recently purchased this software for our organization and simply love it.

Nov 26, 2017
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: It does mostly everything that all of the other authoring tools do and above all it's real value for money as it's the cheapest compared to all of its competitors. Before we could finalize iSpring Suite we were comparing it against Storyline 3 and found that it did 90% of the things that offered for quarter of the price. We purchased it at a discounted price of $432 and feel this is more than value for money.

And most of all the support is just great. I sent out an email to the support team asking a question and within minutes I had a solution. I don't think the big players out there would care so much.

Cons: It's pretty early for me to say anything negative about this software as I've just started using it and have not yet been able to go through each and every functionality that's available.

However, I don't like the fact that it's mostly PowerPoint based unlike its competitors.

Vendor Response

by iSpring Solutions on November 28, 2017

Hi Subrato,
Thanks a lot for sharing your kind and sincere feedback about iSpring here on Capterra. We are pretty sure it will be useful to anyone looking for an authoring software.
Keep up the great work and please let us know if any questions come up. Just send a message to support@ispringsolutions.com

Great toolkit for creating training content

May 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The flexibility of the tool allowing to create courses with built-in interactions and quizzes. The interface is incredibly user-friendly, loads of tutorials and additional material makes it easy to get up to speed with the new tool. Webinars are also extremely useful.

Cons: There's no time-out for users which affects statistics (meaning, "time spent taking the course" in case a user forgets to close the tab when not working on the course).

Also, there's no way of copy-pasting some quiz elements from one quiz to another keeping formatting and original location. I personally find it very inconvenient when trying to create quizzes with the same formatting. Changing every element separately from scratch takes a lot of time.

Overall: Creating content with iSpring is easy - most of the features I'm thinking of using when adding some task to our courses are already on the platform, which means that I don't have to worry about anything but the main concepts of our educational material. I don't have to be a designer, I can just use templates and enjoy the process.

Vendor Response

by iSpring Solutions on June 04, 2018

Hello and thank you very much for your kind words about iSpring! We greatly appreciate it! As per your feature requests, please forward them to support@ispringsolutions.com!
Keep up the great work :)

Love the program - very user friendly

Jun 13, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Really easy to learn and integrated in to PowerPoint. Love the quizzes and surveys. Also the options of receiving reports on quizzes via email. Same day support.

Cons: The only thing that bothers is the missing drag-and-drop option. And perhaps a few more text editing options in the quizzes.

Vendor Response

by iSpring Solutions on June 13, 2017

Hi, Pauline!
Thank you very much for sharing your feedback about using iSpring! We greatly appreciate it. Also, as per the text editing options, could you please send your request to support@ispringsolutions.com?
Hope iSpring keeps serving you well :)

I use Articulate and Ispring, Ispring is superior and customer service is Ispring is waaay better

Aug 23, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The customer service is 5 stars! They worked with my IT team directly whenever their was a problem, and there was only one, and it was on our end.Its all good. There is no way to express the level of customer service this company offers. They outshine all competition, even Articulate, of which I own 5 licenses.

Overall: Compression,LMS

Vendor Response

by iSpring Solutions on August 24, 2017

Hi Kevin,
Thank you so much for sharing your positive feedback about using iSpring tools and dealing with iSpring Customer Care. It means so much to us.
Hope iSpring keeps serving you well!

I'm developer of training programs in a large company, use this software daily.

Jun 29, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: I think this software is very useful for training programs creating. Also, it's convenient for my students to use iSpring. And most of all I like customer support. Employees of this company are great professionals.

Cons: Unfortunately, I can't realize all my ideas with this software and it's great, that authors develop the product constantly.

Vendor Response

by iSpring Solutions on July 16, 2018

Hello Julia,
Thank you very much for sharing your thoughts about iSpring here on Capterra! We greatly appreciate it and hope that iSpring keeps serving you well! ;)

Highly functional for our needs

Aug 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It's simple, easy to use, and makes it fairly easy to track our users progress.

Cons: While I personally do not have enough experience to speak about other LMS systems, I find some of the reporting quite cumbersome. One big feature that we were looking for in an LMS was a level of automated reporting. Having to select each variable in a report, every time is quite laborious when you have multiple groups, and users taking different content.

An automated reporting tool which would save the report, and send via email at a predetermined time, would be a HUGE improvement to the already fantastic software.

Vendor Response

by iSpring Solutions on August 17, 2018

Hi Alex,
Thanks a lot for posting your review here on Capterra. We greatly appreciate it and hope iSpring keeps serving you well!
As per your request, our Tech Support manager Ana will get back to you for more details.
Hope that helps!

iSpring SlideAlloy mp4 PowerPoint converter

Nov 09, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The Mp4 Option for video output is a great advantage to the software. Because I have a very limited budget I couldn't afford the full suite, so I got the stand-alone, 'iSpring SlideAlloy,' a recent addition to the product line.

iSpring SlideAlloy is hands down the best PowerPoint converter to Mp4 out there. I spent two weeks researching and trying various products using the free trial options. All of the other options produced videos. But all of them had much less resolution and crispness than the PowerPoints themselves. All were of varying complexity requiring, in some cases, large numbers of video format and audio codecs. But not iSpring SlideAlloy.

It's fast, easy, and inexpensive (if like me you can't afford the full 'suite). I just wanted to go to Mp4, as I use my training videos on a cloud application so I can share them with my students and they watch them online, downloaded, on smart phones, whatever.

I had a couple of issues and contacted iSpring support and they were exceptional, always responding within 12 hours (and I live half the world away from them).

There is no steep learning curve. You install, and it's just an option plugged into PowerPoint itself. Click to publish, select the folder you want it dropped into, and you're done. No big learning curve like I went through over the years with WebCT, Desire2Learn, Blackboard, and Moodle. No involved system of entering students, passwords, any of that. It's easy, fast, with simple sharing of the cloud to the authorized participants.

ISpring is outstanding and has saved me hours of frustration and extra work.

Vendor Response

by iSpring Solutions on November 10, 2015

Hi Jim!
It is an honor for us to receive such a wonderful feedback about our product.
Thanks a lot for sharing.

Excellent Customer Service!!! I can't say enough about this. The guys/gals are great! Patient!

Jun 11, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is more user friendly than other software that I have used in the past. Customer Service is probably the best part of the software. They are always there to take a question. The program works the way it should. I don't doubt the performance once it's in my LMS we are good to go. We are starting to use it for all our courses in the LMS.

Cons: Takes some time to learn where all the settings are. Learning curve is there for all software though.

Overall: It's made my job a lot easier. My first course is almost complete that I have done with it. It has been a learning experience, but I know that I will continue using it for years to come.

Vendor Response

by iSpring Solutions on June 12, 2018

Hi Debbie!
Thank you for your wonderful and detailed feedback about iSpring, we greatly appreciate it :)
Hope iSpring keeps serving you well! In case of any questions, you know what to do, just shoot a message to support@ispringsolutions.com

Phenomenal piece of software which I have been using for 8 years to create revision material

May 22, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: Flexibility, ease of use. Customer service, scoring system for quizzes; design. It is great. Integration with other software and all the many features.

Cons: I would still love for there to be a way for students to add foreign character accents to their answers by clicking on a accents keypad generated by the software. I have asked for this many times.

Vendor Response

by iSpring Solutions on May 29, 2018

Hi Bernard,
Thanks a lot for sharing your thoughts about iSpring product and service, we greatly appreciate it!
Keep it up :)

Best software I have ever bought

Jul 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Not only does everything Ispring develops work, their customer service is so far above any other software company I have ever dealt with. They clearly care about the product and support it as so. Can't say enough great about everyone I have encountered on the Ispring team.

Cons: None. It works great. Only issues I have had were user errors and when I contact the company with questions they answer almost instantly.

Vendor Response

by iSpring Solutions on July 13, 2018

Hi Eric,
We are so happy to hear you are completely satisfied with iSpring software and service :)
Hope it keeps serving you well! Keep up the great work and please keep in mind that we are always happy to assist you!

iSpring Suite 8 - rapid mobile e-learning - conversation simulations

Nov 04, 2015
5/5
Overall

5 / 5
Ease of Use

5 / 5
Customer Support

Comments: The story so far

Having been a heavy user of iSpring ICT solutions for a few years I could observe the way up of the company products. Not only have the products always been neatly designed and well developed but really up-to-date, as well.

iSpring Suite 8.0

The case of iSpring Suite 8.0 confirms the direction the iSpring Team see their software. The application has many features that a contemporary rapid e-learning developer needs:

- it is really easy to use even for beginners,

- it is really comfortable to work with even in advanced development,

- it is really fast and reliable to publish the output even when the e-learning product has a sophisticated (not linear) branching.

Multimedia, feedback and mobile

iSpring Suite 8.0 has been equipped with many useful tools, e.g. to work with multimedia - audio and video. For sure a well-working quiz module will be of true help to deliver feedback to your learners. Everything in mobile versions that really work!

Conversation simulation

What especially deserves paying attention to in iSpring Suite 8.0 is the way you can personalize learning of your students. The character choice feature - which has been known since the previous version of the product - along with a brand new conversation simulation tool make the software a powerful choice for modern teaching and learning processes.

Customer service

Last but not least, iSpring people that work as customer service are unique. They are always eager to answer product and promotion questions and are open to cooperate. You can see they like the job they do. Thus, it is also iSpring Solutions customer service that has made me stay with them for a long time.

A useful tool which i can fall on

Aug 21, 2017
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ispring has become one of my favorite e-learning platform software ever since I get to know about it. It let me have a PowerPoint conversion, do a video lectures, have a Dialogue Simulations, have a Interactive Assessments and screen recordings

PowerPoint Conversion

It allows you convert your existing presentations into e-Learning course where student can hear an audio version of your PowerPoint.

Video lectures

It allows you to add a video of a lectures in your PowerPoint. In that way, your PowerPoint will not be boring.

Overall, I think is a good e-learning platform that have so many features that I can use.

Vendor Response

by iSpring Solutions on August 29, 2017

Hi Sonali,
Thank you for sharing your feedback about iSpring here on Capterra. That means a lot to us. Hope that iSpring keeps serving you well :) As per the Cons, could you please send more details to support@ispringsolutions.com? Thank you in advance!

I use it to design elearning courses.

Mar 30, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This software allows to develop e-learning courses that work in every Learning Management System. Somehow they are more standards-compliant than most other e-learning developement suites.

Cons: It's a bit too simple. It seems they follow market leader in e learning industry - Articulate and are always a step back.

Overall: Easy-to-use and standards compliant.

Vendor Response

by iSpring Solutions on April 06, 2018

Hello Sergey,
Thank you for sharing your thoughts about iSpring here on Capterra! We greatly appreciate it.
If iSpring is lacking some features in your opinion, please send feature requests to support@ispringsolutions.com. And be sure to check out the new version 9 when it comes out, we believe you'll like it! ;)

Right-to-left language support

Mar 06, 2017
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the super ease of use.

Cons: currently, there's no proper right-to-left language support.

Overall: I encountered some issues in converting Arabic fonts in Powerpoint to HTML5. Apparently right-to-left languages are not yet fully supported in iSpring. Some appeared inverted, and some were displayed in non-Arabic fonts. I contacted the iSpring support center for assistance. Even with the time zone difference (we're in UTC/GMT +8 hrs), they answered my queries within 24 hours. While acknowledging that they did not have a "real" solution yet for the language support, they provided an effective workaround that solved the problems I faced, as well as saving more time in creating the lessons; increasing productivity and efficiency.

I've also had pleasant experiences with the iSpring team during the webinars they conducted, explaining the content and context with clarity and patience.

iSpring has their formula just right!

Recommendations to other buyers: more in-depth tutorials of the available tool, perhaps?

Vendor Response

by iSpring Solutions on March 15, 2017

Hello, Wan!
Thank you very much for sharing your case of using iSpring tools. We greatly appreciate it and are sure it will be useful to the capterra audience in need of an authoring tool.
Hope that iSpring keeps serving you well :)

Easy to use, the results are automatically computed, generated (no need to check by hand)

Oct 04, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I create a template exam with all my question pool that I can re-use for my monthly exam by just choosing the "random question picking" feature of the software. I have no problems showing AVI or MP4 videos in the exams. You can set the number of points per question as you like. So many exam types to choose from i.e. multiple choice, numerical answer, True & False, matching type, word chooses, etc.

Cons: The results are given as result points and percent of passing score. I can't get to show the "Total Score" to show. Unfortunately, the number of slides does not equate to number of points. Very difficult to write scientific letters. You would need to go into an "equation writer" and by the time you paste the result its difficult to format it into the rest of the question.

Overall: Ease of use. Ready answers. Ready scores.

Vendor Response

by iSpring Solutions on November 28, 2017

Thank you so much for sharing your positive feedback about iSpring As per your feature request, I forwarded it to your dedicated manager!
Keep up the great work! :)

Our acquaintance to iSpring Suite was easy and intuitive. A simple tool interface allows to quickly

Feb 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: It is easy to publish courses with iSpring and tool settings allow to save a slide animation state. I am glad that a support team always helps in time.I can quickly create e-learning courses that will be of interest to my users.

Cons: As for me, I am self-taught in this program, I didn't pass training webinars, only look at video tutorials on Website. I learned by trial and error and I achieved a result.

Vendor Response

by iSpring Solutions on February 28, 2018

Hello Anna,
So great to hear you are satisfied with iSpring products and service! Keep up the great work and please let us know if there is anything we can assist you with. Just send a message to support@ispringsolutions.com.

I liked that software very much. Its features were quite helpful.

Aug 21, 2017
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money

Pros: What I liked most about this software is its features and easy of usage. It is quite interesting as well. I am also grateful for the customer support team who helped me in all possible ways, especially your agent, he was incredibly patient and helpful.

Cons: I didn't like the fact that there is no guide downloaded with the software and that I should check it online every time.

Vendor Response

by iSpring Solutions on August 21, 2017

Hi Omnia,
Thanks a lot for your kind feedback about iSpring tools and service. We greatly appreciate it :)
Thank you also for that suggestion. We will think about the most easy way to deliver training materials to our end users.
Hope iSpring keeps serving you well!

iSpring software is always of the highest quality and the staff is friendly, helpful, professional.

May 09, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Being an educator, I love the QuizMaker option of the Suite. It has a wide variety of question styles, is easy to understand and navigate, and can be used outside of a LMS. The Suite, in general, contains all of the options that I find beneficial, and again it is easy to understand and navigate. I also love the iSpring Converter software which allows me to easily and securely post PowerPoints to the web.

Cons: Being a math educator, I would love to have more equation options, but the options that have been developed over the past few years are helpful.

Overall: The ability to easily and securely present material on the web for student and teacher use.

Vendor Response

by iSpring Solutions on May 10, 2017

Hi Donna,
Thank you for reviewing iSpring products and service here on Capterra and for sharing your feature requests. We greatly appreciate it.
Hope iSpring keeps serving you well :)

Horrible.

Jul 09, 2017
1/5
Overall

1 / 5
Ease of Use

1 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Cons: Lack of customer support. Selling a product to a customer and not delivering the goods as promised. My receipt states that "you should receive an email shortly with a license activation key". I made this purchase on July 7th, 2017. It's now July 9th and still not email. I am upset because this decision was critical. I am creating courses and needed to use this tool over the weekend. I only had so much money to spend on a program. Now that I spent my money on this, I could not go out and buy the other one. I am very disappointed.

Overall: Review my previous comments. When a customer purchases a product, you all should deliver the product in a timely manner; you should not wait until you are back at work to release a license code. There are businesses out there that require time commitments outside of the normal 8-5 workday.

Vendor Response

by iSpring Solutions on July 14, 2017

Hello Matthew,
We sincerely apologize that you were not given your license key on the same day you purchased iSpring Suite Full Service. We understand that you needed to complete work at a specific time and that this must have been a frustrating experience. Please know that we do our best to deliver license keys in a timely manner, and we take any errors very seriously. After looking into this issue, it seems that there indeed was a technical error, and we have ensured that this cannot happen again. We appreciate your bringing this issue to our attention and we value any and all customer feedback. We hope that you will find that iSpring tools meet your expectations from here on out!

I find the software easy to use. It is meeting all my current needs.

Nov 17, 2017
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Good scenario creations, easy to use, easy to export with options. It allows a lot of freedom when it comes to settings and I believe adding backgrounds and characters although I haven't figured that out yet and I will be reaching out for more information.

Cons: It is hard to keep files clean and clear. When I create a copy of move locations I will lose audio. It glitches and I have to reopen sometimes as iSpring doesn't always open with file in PowerPoint. I was not impressed with the training session I paid for extra. The presenter followed back up with me and gave me another session to make sure I was completely satisfied. Great Customer Service!

Overall: The addition of more creativity and interaction in my eLearning and classroom experiences. I love to make scenarios and put them on iPads in place of role play in my classroom interactions.

Vendor Response

by iSpring Solutions on November 28, 2017

Hello Georgia,
Thank you very much for your sincere feedback about iSpring tools and service.
I am sorry to hear you were not quite satisfied with the provided training. I forwarded your request to the manager who provided it. He sent you a message to see how it is possible to make up for this and make your overall experience positive. Hope that helps!

Enabled us to deliver high-quality online training without the need for specialist developers

Apr 04, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Highly effective and timely support

Ease of use

iSpring Play

Responsive

PowerPoint compatibility

Cloud storage

Cons: Lack of batch compile capability makes is very difficult and time-consuming to re-compile large numbers of lessons.

Vendor Response

by iSpring Solutions on April 06, 2018

Hello and thank you for reviewing iSpring here on Capterra. We greatly appreciate it!
As per your feature request, please send a message to support@ispringsolutions.com. I believe we have a solution for you ;)
Keep it up :)