# iSpring Suite Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about iSpring Suite Software - reviews, pricing plans, popular comparisons to other eLearning Authoring Tools products and more.

Source: https://www.capterra.com/p/124358/iSpring-Suite

---

# 

 iSpring Suite Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

iSpring Suite

## What is iSpring Suite?

iSpring Suite is an all-in-one authoring tool that allows users to create interactive content for any eLearning scenario and collaborate with teams and stakeholders online. With iSpring Suite, you can design LMS-ready e-courses with videos, screencasts, interactive assessments, quizzes, role-plays, and more. The iSpring AI assistant helps you create course content and improve course design faster than ever before. The tool has no learning curve — exactly what you need to meet deadlines.

## What is iSpring Suite used for?

[eLearning Authoring Tools](https://www.capterra.com/elearning-authoring-tools-software/)[Course Authoring](https://www.capterra.com/course-authoring-software/)

Overall rating

Based on 1,739 user reviews

Reviews sentiment

Positive

97%

Neutral

2%

Negative

0%

Pros & cons

Responsive and helpful support

Flexible online course delivery

Challenging file management processes

Audio editing and integration issues

Starting price

$970

Per User, Per Year

Free trial  
available

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## iSpring Suite alternatives

Highest Rated

[4.8 (107)](https://www.capterra.com/p/129281/Easygenerator/reviews/)

Starting price

$116.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

100%

of reviewers

rated it above 4 stars

[4.7 (695)](https://www.capterra.com/p/156978/Articulate-360/reviews/)

Starting price

$1749.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.7 (192)](https://www.capterra.com/p/143513/LearnWorlds/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[4.5 (330)](https://www.capterra.com/p/61763/Absorb-LMS/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/124358/iSpring-Suite/alternatives/)

## Who uses iSpring Suite?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Responsive and helpful support

97% positive reviews out of 566

Most reviewers report customer support as prompt, knowledgeable, and consistently helpful through various communication channels.

Sarah L

Learning and Development Assistant, 201 - 500 employees.

"The live chat is incredibly efficient: every time I had a question or a technical issue, I got quick, clear and friendly answers."

Challenging file management processes

69% negative reviews out of 139

Most reviewers find file management problematic, citing frequent crashes, cloud syncing issues, and complicated collaboration workflows.

Flexible online course delivery

97% positive reviews out of 116

Most reviewers indicate online courses are easy to build, publish, and manage, supporting diverse training needs and formats.

erin D

Assistant Professor, 1,001 - 5,000 employees.

"I like how there are many options how to create educational materials for my online courses."

Audio editing and integration issues

45% negative reviews out of 71

Some reviewers describe audio as difficult to manage, with editing challenges, lost files, and inconsistent playback quality.

Liz T

Senior Program Officer, 11 - 50 employees.

"Cannot bulk import audio for narration from slide notes. "

Powerful e-learning authoring tools

100% positive reviews out of 101

Most reviewers describe e-learning creation as intuitive, enabling rapid, interactive course development directly from PowerPoint.

Rich M

IT Manager, 5,001 - 10,000 employees.

"Very easy to create e-learning content using iSpring Suite and then publish to iSpring Space"

Restrictive and costly licensing

45% negative reviews out of 65

Some reviewers feel licensing is expensive, inflexible, and complicated when transferring or sharing between users and devices.

Geneva S

Training and Onboarding Specialist at LAP, 501 - 1,000 employees.

"Install took 3 months and crashed 2 computers trying to switch the license to a new person."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Course Publishing

4.6 (330)

75.76% of 330 reviewers that rated this feature as important or highly important

This aspect helps you publish courses in formats like SCORM, HTML5, and xAPI for various LMS platforms. Reviewers indicate publishing is fast, easy, and flexible, but some mention slower performance for large updates and minor bugs with closed captions.

Interactive Learning

4.5 (319)

69.28% of 319 reviewers that rated this feature as important or highly important

You get a range of interactive elements like branching, role plays, and drag-and-drop activities. Reviewers appreciate the engaging experiences and easy integration with PowerPoint, though some feel customization options and activity variety could be improved.

Tests/Assessments

4.6 (291)

64.95% of 291 reviewers that rated this feature as important or highly important

iSpring Suite offers flexible assessment creation, supporting multiple question formats, feedback, and progress tracking. Reviewers appreciate the customization, ease of use, and ability to meet regulatory needs, but some mention complexity and wish for more gamified options.

Quizzes

4.6 (244)

69.26% of 244 reviewers that rated this feature as important or highly important

It gives you versatile tools to create engaging quizzes with various question types and reporting options. Users think quizzes are easy to build, interactive, and helpful for tracking progress, though some report limited reporting and challenges with fill-in-the-blank answers.

PowerPoint Conversion

4.7 (185)

69.19% of 185 reviewers that rated this feature as important or highly important

With this capability, you can quickly turn PowerPoint presentations into online training content. Reviewers appreciate its simplicity, time-saving workflow, and smooth integration with SCORM and LMS platforms. Some users mention occasional conversion issues with unsupported PowerPoint elements.

Media Import

4.5 (173)

57.80% of 173 reviewers that rated this feature as important or highly important

Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses

iSpring Suite 37 features

Define levels of authorization for access to specific files or systems

Application programming interface that allows for integration with other systems/databases

Creation, administration, and evaluation of assessments or tests

Record audio and/or video

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Developing custom training courses for educating employees or for teachers to create courses for their students

This aspect helps you publish courses in formats like SCORM, HTML5, and xAPI for various LMS platforms. Reviewers indicate publishing is fast, easy, and flexible, but some mention slower performance for large updates and minor bugs with closed captions.

Add customized logos and colors to align with company branding

Tailored or customizable questions for more targeted and relevant data collection

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Assemble applications and processes by dragging over and arranging pre-built components

Use AI to generate content in the form of text, images, videos, etc.

Allow the audience to interact or engage with the content

You get a range of interactive elements like branching, role plays, and drag-and-drop activities. Reviewers appreciate the engaging experiences and easy integration with PowerPoint, though some feel customization options and activity variety could be improved.

Organize and track educational activities

Import various types of media (e.g., images, presentations, videos, music, etc.) to be used in eLearning courses

Access software remotely via mobile devices

Manage and support multiple languages

Supports various file formats

With this capability, you can quickly turn PowerPoint presentations into online training content. Reviewers appreciate its simplicity, time-saving workflow, and smooth integration with SCORM and LMS platforms. Some users mention occasional conversion issues with unsupported PowerPoint elements.

Reporting on how each user, task or process has advanced since its initiation

Pre-written repository of questions that can be reused within a course or for assessment or interviews

It gives you versatile tools to create engaging quizzes with various question types and reporting options. Users think quizzes are easy to build, interactive, and helpful for tracking progress, though some report limited reporting and challenges with fill-in-the-blank answers.

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Adherence to the standards outlined in the SCORM (Sharable Content Object Reference Model) framework

Dictate the order and pace of an eLearning course, including the logic for how different learners progress

Gauge satisfaction and receive information for improvement and success

Create, save, and re-purpose templates for emails, forms, etc.

iSpring Suite offers flexible assessment creation, supporting multiple question formats, feedback, and progress tracking. Reviewers appreciate the customization, ease of use, and ability to meet regulatory needs, but some mention complexity and wish for more gamified options.

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Store and manage online video content

Supports various video file formats

Get Advice

We can help you find the software with the features you need.

Features

4.4 (1,678)

4.4

Based on 1,678 reviews

## Pricing

Value for money

4.5 (1516)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/124358/iSpring-Suite/pricing/)

iSpring Suite

$970.00

Per User,Per Year

It includes:

-   eLearning Authoring Tool
-   24/7 Technical Support
-   Content Library

iSpring Suite AI

$1,290

Per User,Per Year

It includes:

-   eLearning Authoring Tool
-   24/7 Technical Support
-   Content Library
-   Text to Speech
-   iSpring Cloud

iSpring Cloud AI

$720.00

Per User,Per Year

It includes:

-   Scrollable Course Builder
-   24/7 Technical Support
-   iSpring AI assistant
-   Real-Time Collaboration
-   10 GB Storage

Value for money

4.5 (1,516)

4.5

Based on 1,516 reviews

## Integrations

[

Microsoft PowerPoint](https://www.capterra.com/p/141633/PowerPoint/)[

Moodle](https://www.capterra.com/p/80691/Moodle/)[

iSpring LMS](https://www.capterra.com/p/144871/iSpring-Learn/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (1687)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (1,687)

4.9

Based on 1,687 reviews

## User reviews

Overall rating

4.6

Based on 1,739 reviews

Filter by rating

5(1176)

4(515)

3(40)

2(3)

1(5)

Mentioned topic

Sorted by most recent

Petra D.

Director of Education

Hospital & Health Care

### "Thanks iSpring for helping me showcase my skills at teaching!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 9, 2026

My experience with iSpring Suite has been very positive and has been the best value for my organizations money. They provide exquisite video editing tools, interactive tools for learning, and excellent customer service.

Pros

iSpring Suite is a helpful tool that enables me to assemble quick learning videos, longer interactive learning modules, engage my learners in a little friendly competition, and is easy to use. Their customer support is very helpful. Today, \[sensitive content hidden\] was instrumental in helping me get my iSpring tools all set up with my new laptop in about a minute.

Cons

As is the case with many LMS systems, you do have to move files around a bit more than I'd like but that is the only down side.

Alternatives considered

[OpenSesame](https://www.capterra.com/p/178527/OpenSesame/)

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)

[Moodle](https://www.capterra.com/p/80691/Moodle/)

[Rippling](https://www.capterra.com/p/172127/Rippling/)

[Coassemble](https://www.capterra.com/p/148070/eCoach/)

Reasons for choosing iSpring Suite

Price, availability of extra options, integrations, but overall their customer support team far outranked everyone else.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AU

Anonymous User

IT Manager

Recreational Facilities and Services

### "iSpring Suite smooths out the wrinkles in content creation"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

April 9, 2026

Overall, we have been very happy with the product and recommend it to anyone creating content from an LMS, including quizzes and tests.

Pros

iSpring Suite is very easy to use, and they have great technical support when needed. This software has helped us streamline the creation of course content for our LMS.

Cons

There isn't much NOT to like, so I will have to settle on the cost. Software subscription costs always seem more expensive than they should be

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

PB

Prashant B.

Senior Consultant

Computer & Network Security

### "A Highly User-Friendly Course Authoring Tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 8, 2026

Very easy to use with a minimal learning curve. Course creation is quick, and it allows you to easily add interactive elements like role plays and quizzes.

Pros

iSpring Suite integrates seamlessly with PowerPoint, so there’s virtually no learning curve if you’re already familiar with PPT. It’s very user-friendly and easy to get started with. Additionally, their customer support is responsive and highly reliable.

Cons

There are a few bugs that still need to be resolved. The platform also has some limitations, for instance, the player is fixed and could benefit from more customization options. The pricing could be more reasonable given the current feature set, and the overall look and feel is quite basic and could be made more visually appealing.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AP

Andrea P.

Program Manager - Learning and Development

Electrical/Electronic Manufacturing

### "Awesome tool!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 2, 2026

Awesome tool! Using it for Sales and the warehouse! Have created several learning tracks and using the Observation checklist feature!

Pros

Interactive learning, value for money, customer support, ease of use, course creation!! Love this tool!

Cons

Reporting could be more robust. Ability to slice and dice the data would be fantastic!! Ability to send reminders when certifications need to be redone, etc.

Switched from

[BizLibrary](https://www.capterra.com/p/87091/BizLibrary/)

Functionality was not there with old too.

Alternatives considered

[Asana](https://www.capterra.com/p/184581/Asana-PM/)

Reasons for choosing iSpring Suite

Ease of use, functionality, learning tracks

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

April 7, 2026

Hi Andrea! Thank you for taking the time to share your feedback! We’re so glad to hear that iSpring Suite is helping your Sales and Warehouse teams learn interactively and efficiently. We also appreciate your suggestion regarding reporting and certification reminders. Those functions are typically part of an LMS rather than the authoring tool itself. If you’re looking for these capabilities, the iSpring LMS platform offers advanced reporting, automated notifications, and certification management, and it pairs perfectly with iSpring Suite for a complete training solution: https://www.ispring.com/. Thanks again for choosing iSpring and for being part of our community!

MP

Milica P.

Content creator

Computer Software

### "Awesome experience"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 30, 2026

My overall experience with iSpring Suite has been highly satisfactory. It provides a reliable and efficient environment for developing interactive e-learning content, with strong PowerPoint integration and a wide range of features for quizzes, simulations, and multimedia learning.

Pros

I find iSPring very easy and intuitive to use.. I like that it has a lots of interactive tools and it is easy to combine with power point. And the best is the support team! Best support in the world! Whenever I had a problem they helped immediately! Also, the good thing is that iSpring is always improving and updating so the experience of using it is getting better and better with each update.

Cons

It would be great if there was a better narration for the Serbian language, also it would be nice to have captions for Serbian and for other languages. Also captions for interactivity slides and or quizzes in general would be highly appreciated.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 6, 2026

Hi Milica! Thank you for taking the time to share your experience! We're glad to hear that you find iSpring Suite intuitive and powerful for creating interactive e-learning content. It's especially rewarding to know our support team made such a great impression. Your suggestions about Serbian narration and captions are very valuable. We're continuously working to expand our accessibility features, and feedback like yours helps guide those improvements. We’re thrilled that iSpring keeps meeting your expectations with every new update. We value your trust in iSpring and look forward to supporting your future learning initiatives!

CF

Constance F.

Intern in automation and mecanisation

Logistics and Supply Chain

### "Great results, but hard to navigate"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 25, 2026

Pros

The customer support team is very helpful and responds very quickly. The suite allows us to create interactive and animated courses with human‑like voices. The basic features in “Manage Narration” are easy to use and intuitive. The different quiz types are great and allow us to create valuable and intuitive e‑learning content.

Cons

Some features are hard to find, for example enabling the caption button or forcing the learner to watch the entire slide before moving on. Most of the time, the tutorial is available online, but it’s a pain to find because it’s buried in a sub‑sub‑sub‑section. So most of the time, I had to contact the help center, and even though they are very helpful and responsive, I still lose time because I have to explain my problem, and they need time to look for the documentation before sending it to me. As for the narration voices, some of them are very nice and human‑like, but most sound robotic and are quite unpleasant to listen to. You end up having to sort through them all for your course, which is a waste of time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 31, 2026

Hi Constance, Thank you for taking the time to share your experience with iSpring Suite! We’re glad to hear that the customer support team has been helpful and responsive, and that features like interactions, narration, and the variety of quiz types are making it easier for you to create engaging e-learning content. We appreciate your feedback on areas that could be smoother and would love to learn a bit more: For features that are hard to find, like the caption button, what would make them easier to access? Regarding documentation, which types of guidance or tutorials would be most helpful? About narration voices, which qualities feel robotic, and what would make them more natural for your courses? We’re always happy to hear more feedback. You can reach out directly to our Chief Product Officer at michael.keller@ispring.com. We truly value your insights and are committed to making iSpring Suite even more efficient. Thank you for your time and trust.

CJ

Christine J.

Program Manager

Research

### "Professional looking training, with knowledge check exercises, for a fraction of the price!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 24, 2026

I love this course-authoring tool. It's very intuitive and easy to use. Our training looks professional and it offers the features we need in creating training slides.

Pros

iSpring Suite operates the same way as PowerPoint - so all of your PPT skills are immediately transferrable to author a course. The features included in iSpring Suite enable you to implement gamification, role play scenarios, and other cool things. You can have one main character or many different characters in your training. It looks professional and is seamless in uploading directly to iSpring LMS. There are user guides for many of the things you aim to do in course creation or short videos in the iSpring resource library. Customer support is also very responsive and helpful. Finally, once again, the price cannot be beat.

Cons

I don't have any points of improvement - I haven't explored everything, but from what I've seen, I like it all.

Switched from

[TalentLMS](https://www.capterra.com/p/132935/TalentLMS/)

TalentLMS did not create SCORM-compliant files.

Alternatives considered

[360Learning](https://www.capterra.com/p/230567/360Learning/)

[Absorb LMS](https://www.capterra.com/p/61763/Absorb-LMS/)

[Brightspace](https://www.capterra.com/p/122854/Brightspace/)

[Rockstar Learning Platform](https://www.capterra.com/p/228344/Rockstar-Learning-Platform/)

[Docebo](https://www.capterra.com/p/127213/Docebo/)

Reasons for choosing iSpring Suite

The pricing and features are unbeatable. For a fraction of the price, iSpring Suite can do almost everything the other more expensive systems can do.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Hi Christine, Thank you for your kind words! It’s wonderful to know that iSpring Suite feels familiar and that it’s helping you make engaging, professional courses with gamification, role-play, and multiple characters. We’re also so glad our resources and support team have been helpful along the way, making your course creation smooth and enjoyable. And hearing that iSpring Suite gives you so much power and flexibility at an unbeatable value truly makes our day! We value your confidence in iSpring and are excited to support your ongoing learning initiatives every step of the way.

Sunshine R.

LMS Course Developer

E-Learning

### "iSpring Suite Makes Engaging Course Creation Easy and Enjoyable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 21, 2026

I've been using iSpring Suite for a few weeks and I've been able to spin up several courses quickly, while being able to go back and improve on them as I discover new features.

Pros

The iSpring Suite is easy to use with many interactive learning options to increase student engagement. I'm able to turn course outlines and PowerPoint presentations into courses quickly. And the customer support is responsive and effective.

Cons

With so many features, it can be a little overwhelming to get started. But most features are quite easy to learn quickly.

Alternatives considered

[Thinkific](https://www.capterra.com/p/132888/Thinkific/)

Reasons for choosing iSpring Suite

iSpring offers more diverse features as well as the scorm package creation options that will work with almost any LMS.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Hi Sunshine, Thank you so much for taking the time to leave such a thoughtful review! We’re thrilled to hear that iSpring Suite is helping you turn course outlines and PowerPoint presentations into interactive courses so quickly, and that our support team has been there when you needed them. It’s also wonderful to know that the variety of features and SCORM options are making a real difference in your work. We completely understand that starting out with so many features can feel a little overwhelming, but it sounds like you’re already exploring and discovering new ways to enhance your courses! Thanks again for choosing iSpring Suite. We’re excited to continue supporting you as you create and improve your courses.

CT

Cooper T.

Cybersecurity Content Director

Computer Software

### "Easy to use SCORM creation tool"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 19, 2026

The tool is exceptionally intuitive and customer support is always timely. The tool is frequently updated with useful features.

Pros

The ease of use of the product. I found many of the features to be very intuitive and didn’t require me to read through support docs or reaching out to support.

Cons

I would like to RTL support on more of the features - like interactions. Also, more support languages for the auto CC tool.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Hi Cooper, Thank you for taking the time to share your experience! It’s great to know that you find iSpring Suite intuitive and easy to use, and that our support team has been timely and helpful. Your input is incredibly helpful in maintaining our high-quality standards. We also really appreciate your suggestions about RTL support for interactions and additional languages for the auto CC tool. To help us understand your needs better, could you share a bit more about: Which types of interactions do you most often use and would like to see RTL supported? Which languages would be most valuable for your workflow in the auto CC tool? Your feedback helps us prioritize improvements that matter most. Thank you for your honest feedback, Cooper. We’re really glad to have you as part of the iSpring community!

TW

Tanay W.

Training and Organizational Development Specialist

Utilities

### "Trainer Using iSpring for TrainingContent Creation "

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

3.0

3.0

Likelihood to Recommend

8/10

March 18, 2026

I'm a trainer, so I use iSpring to its fullest extent. I develop interactive desktop training modules for field staff operators. Developing the desktop modules has improved our training experience and provided a new source for staff to create customizable content.

Pros

I enjoy the variety of features available for use in iSpring. As a trainer, I use the PPT combined with the narrator settings to develop desktop training modules. There are a lot of features that allow for customization that I enjoy. iSpring is very user-friendly.

Cons

I least enjoy that there are times your audio settings/file may disappear from your PPT. This has created challenges as I've had to recreate a training I created for staff last year.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

March 27, 2026

Hi Tanay, Thank you so much for sharing your experience. It’s great to hear how you’re using iSpring Suite to create interactive training for your team. We’re so glad the customization options and narrator features are helping you build engaging, effective content. It sounds like you’re doing some fantastic work! We’re really sorry to hear about the issue with audio files or settings disappearing. To get this resolved quickly, we recommend reaching out to our technical support team. They’re available 24/7 and will be happy to help troubleshoot and prevent this from happening in the future. You can contact them by email at support@ispring.com or through the chat on our website: https://www.ispringsolutions.com/. Thanks again for your feedback and for choosing iSpring Suite. We’re really glad to be part of your training journey and are always here to support you.

[View all Reviews](https://www.capterra.com/p/124358/iSpring-Suite/reviews/)

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