# Page 47 | iSpring Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 47 - Is iSpring Suite the right Course Authoring solution for you? Explore 1735 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124358/iSpring-Suite/reviews

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iSpring Suite

4.6 (1735)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 47 - Reviews of iSpring Suite

## Showing most helpful reviews

Showing 1151-1175 of 1735 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

JC

Jackie C.  
Group Organisational Development & Performance Management Manager  
Consumer Goods  
Used the software for: Less than 6 months

### "Very helpful customer support!"

March 21, 2022

4.0

Pros

\- customer service is very helpful - some features (say quiz) are easy to use

Cons

\- some functions and features are quite difficult to use at the very beginning

Review Source

Response from iSpring Solutions

March 29, 2022

Hello Jackie, Thanks a lot for sharing your thoughts about iSpring products and service. It means the world to us. It's nice to hear that iSpring's been working great for you so far. As per your cons, we have lots of video tutorials and webinars: https://www.ispringsolutions.com/support https://www.ispringsolutions.com/webinars Keep up the great work!

JC

Jetser C.  
  
  
Used the software for:

### "Awesome software and awesome cutomer service!"

May 2, 2016

5.0

I have been using iSpring products to create quizzes for my websites. Before bying iSpring, I tried many similar softwares online. None of them come close to what iSpring has to offer. I recommend that you save yourself some time by just bying iSpring. My favorite feature is the ability to publish anything you create with HTML5. With HTML5, your quizzes will look great on the internet no matter devices you are using. What I like the most about iSpring is customer service. They are here to help you anytime and they are very professional. Moreover, happy customers are more important to them than money. As long as you are happy as a customer, they are happy. I appreciate them so much for valuing their customers more than money. Try getting what they offer with other providers, it will cost you way more than what you pay with iSpring. I recommend iSpring with no hesitation because they have really put together a great product. There is way more to say about how great iSpring is, but you will not know unless you try it yourself.

Review Source

Response from iSpring Solutions

May 3, 2016

Hello, Jetser! Thank you so much for sharing! We are extremely happy to have you among our clients :) Keep up the great work!

JT

Joanne T.  
Training Officer  
Retail  
Used the software for: 1-2 years

### "Excellent customer service - \[SENSITIVE CONTENT\]"

April 4, 2022

5.0

The Customer Services Team, especially \[SENSITIVE CONTENT\] has provided a good quality of service. She was guiding me to log in account through Powerpoint. Thanks so much.

Pros

Insert audio and video into the PowerPoint slide.

Cons

I need to explore more first before I give the comment, thanks.

Review Source

DB

DUYGU B.  
Trainer  
Consumer Services  
Used the software for: 1-2 years

### "Feedback"

March 2, 2021

3.0

Pros

I like simulation part with the Ispring

Cons

Hard to link everything each other and need some templates

Review Source

Response from iSpring Solutions

April 21, 2021

Hi Duygu, Thank you so much for reviewing iSpring here on Capterra! It means the world to us. Could you please get back to me with a little more details on what exactly was hard to link? Thanks a lot and keep up the great work! :)

TD

Tiago D.  
Designer  
Automotive  
Used the software for: 2+ years

### "I love iSpring"

February 26, 2019

5.0

I use iSpring since 2014 and I implement the software in 2 companies I've worked. For now, on Fiat Chrysler Automobils, we have bought Pro 7 and now Suite 9. I'm working hard to implement iSpring on our sector to produce and deliver courses. I love the speed that iSpring convert all of our impact presentations!

Pros

Facility to use and export SCORM and other types.

Cons

Haven't option to block screen before click in all "clickable" options.

Review Source

Response from iSpring Solutions

February 27, 2019

Hi Tiago, Thank you very much for your kind words about iSpring! We greatly appreciate it. Hope it keeps serving you well. As per you feature request, could you please send it to support@ispringsoultions.com? Thank you and keep up the great work!

MB

Mary B.  
Owner  
E-Learning  
Used the software for: Less than 6 months

### "Ease of Use; Great Customer Support"

December 15, 2021

5.0

Customer service was incredible. My client had a problem getting my SCORM file to upload and support went above and beyond to help troubleshoot.

Pros

It integrates with PPT easily; interface is intuitive; learning curve is low

Cons

It isn't compatible with a Mac. Luckily I had a PC to use but otherwise I would have been out of luck.

Review Source

Response from iSpring Solutions

March 29, 2022

Hello Mary, Thanks a lot for posting your review here on Capterra! We appreciate it greatly. It's great to hear that you are happy with the iSpring solution. Our tech support team always puts clients first - it's amazing that you had a positive experience! Keep up the great work!

SM

Stephanie M.  
HR Manager  
Farming  
Used the software for: Less than 6 months

### "Great product "

June 17, 2021

4.0

I am very happy with my decision to purchase the product.

Pros

It is easy to learn and use, and very reasonably priced.

Cons

It looks like a power point. The presentations are not as polished as they would be with a course authoring program, but this is not a priority for me.

Review Source

Response from iSpring Solutions

June 28, 2021

Hi Stephanie, Thank you so much for reviewing iSpring here on Capterra! It means the world to us. It's nice to hear that iSpring's been working great for you so far. In case you have any questions, don't hesitate to contact our Tech Support team (support@ispring.com). One of our specialists will be more than happy to assist you! Hope iSpring Suite keeps serving you well :)

CB

Christopher B.  
HR  
Automotive  
Used the software for: Less than 6 months

### "Happy! "

February 16, 2023

5.0

Pros

Easy to use. Easy to explain. Fast to create.

Cons

Sometimes the interactive quizzes doesn't do what I want them to do.

Review Source

Response from iSpring Solutions

March 6, 2023

Hi Christopher, Thanks a lot for posting your review here on Capterra! We very much appreciate it. As per your cons, could you please get back to me with a little more details on what exactly doesn't work as you expected? Also, you can share your ideas on how we could improve our products in our Community Forum: https://community.ispringsolutions.com/category/product-ideas Thank you and keep up the great work!

VR

Verified Reviewer  
Technical Content Writer  
Education Management  
Used the software for: 6-12 months

### "Effective tool for developing content of E-Learning"

December 1, 2018

4.0

Overall, it is a good software to work with and hard to find any flaws in it.

Pros

It is a software that did not require any technical knowledge to operate. User can capture the screen along with recording.

Cons

Honestly speaking I did not find any major issues or bugs in this software. The thing to remember is that user's machine should be up to date because the published videos are heavy.

Review Source

Response from iSpring Solutions

December 6, 2018

Hi and thank you for you for posting your positive feedback about iSpring here on Capterra. We greatly appreciate it :) Keep it up!

RT

Rob T.  
Safety Engineer  
Aviation & Aerospace  
Used the software for: 2+ years

### "BCT Safety Training Review"

October 15, 2020

5.0

Pros

The ability to publish directly from bespoke PPT training slides

Cons

It would be nice to have a catalog of other courses from iSpring.

Review Source

Response from iSpring Solutions

December 22, 2020

Hello Rob, Thanks a lot for sharing your thoughts about working in iSpring here on Capterra! Happy to hear it's been serving you well :) As per the catalog of iSpring courses, please check out this page on our website: https://www.ispringsolutions.com/ispring-suite/demos Hope that helps!

PH

Peter H.  
CIO  
Management Consulting  
Used the software for: Less than 6 months

### "iSpring - convert your Powerpoint to Web"

December 21, 2020

5.0

Pros

Although the featureset is perfect for us, I came here to praise their support. It has been completely outstanding so far and more than outweighs the price (high for a small company, on par with the competition).

Cons

Nothing really. There are issues such as iSpring settings and data not being saved in PPT but in a separate directoty, but it's easily understood whay that must be.

Reason for choosing iSpring Suite

The Powerpoint conversion ability.

Review Source

Response from iSpring Solutions

January 27, 2021

Hello Peter, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It's nice to hear that iSpring's been working great for you so far. Hope it keeps serving you well :)

DS

Dan S.  
Global LMS Coordinator  
Electrical/Electronic Manufacturing  
Used the software for: I used a free trial

### "Quick Chat Support"

January 24, 2019

5.0

Comparing iSpring Suite to our current SCORM software, and it is getting A+++ from our testing group.

Pros

We are currently testing the iSpring Suite, and with this Quick Chat Support response, I will be recommending our company to purchase a bundle license. The chat support was there to assist quickly. I was handed off to a Tech Support specialist in less than 2 minutes. He assisted me with my issue and resolved it. I would highly recommend this product.

Cons

I do not have any cons. We will be discussing pricing later.

Review Source

Response from iSpring Solutions

February 5, 2019

Hi Dan! Thank you greatly for this awesome review! :) That means the world to us. Hope iSpring serves you well in future! If any questions come up, you are welcome to send them directly to support@ispringsolutions.com. One of our specialists will be happy to help!

TR

Thomas R.  
Training Officer  
Legal Services  
Used the software for: 6-12 months

### "Very good tool"

January 21, 2021

5.0

great experience with the customer support - \[SENSITIVE CONTENT HIDDEN\] Technical Support Engineer is very helpful - would recommend

Pros

Easy to use ! very friendly - I like the webinars that you are delivering on how to use the tool and what are the best practices

Cons

Maybe having more options in the activity menu or raise awareness a bit more about the tool possibilities

Review Source

Response from iSpring Solutions

January 27, 2021

Hi Thomas, Thanks a lot for sharing your thoughts about iSpring products and service. We very much appreciate it. It's nice to hear that iSpring's been working great for you so far. Hope it keeps serving you well :)

PI

Paul I.  
President  
E-Learning  
Used the software for: 2+ years

### "Amazing Product and Service"

August 3, 2018

5.0

See above. Top notch company will do business again for sure!

Pros

Been using the software for 7 years. When Microsoft upgraded security packs had a lot of problems publishing. The company stood behind the product, tapped into my computer and fixed issues. Here is the best part. I needed a file to be published asap, so they published it for me (at 5: am) and sent it back to me so it was there for me 1st thing in the morning. the customer service agent went above and beyond the call of duty. End result. Issue fixed! Mp4 done! I am a very happy customer and you will be too!

Cons

None. There are no cons I can think of.

Review Source

Response from iSpring Solutions

August 9, 2018

Hello Paul, THANK YOU greatly for your kind feedback :) We are happy to have you among iSpringers for such a long time. Keep it up :) And remember, we are always here to assist!

FP

Fabian P.  
Programm-Manager  
Financial Services  
Used the software for: Less than 6 months

### "Review for iSpring"

August 24, 2021

5.0

Overall it is a very good and fast software to produce your learning courses

Pros

It is very easy and fast to use and get used to. Customer support is very good, too.

Cons

With a really bad computer and a long video it takes some time to export a Scorm package

Review Source

Response from iSpring Solutions

September 14, 2021

Hi Fabian, Thanks a lot for sharing your thoughts about iSpring products and service. We appreciate it greatly. It's great to hear that you are happy with iSpring solution. Keep up the great work!

Edward W.  
Project Manager  
  
Used the software for: Less than 6 months

### "Very easy to get started and technical support is fabulous"

May 10, 2018

5.0

Ease of creating e-Learning courses for training our staff

Pros

Easy to get started. Content Library has a lot of great photo resources - especially like that I can choose types of people, poses, and even emotions when creating simulations.

Cons

I have not used all the features, so there may be some annoyances that I have not discovered yet - but so far I have found nothing to dislike.

Review Source

Response from iSpring Solutions

May 17, 2018

Hi Edward, Thanks a lot for sharing your thoughts about iSpring here on Capterra. We greatly appreciate it and hope that you won't find any annoyances in the future :) Keep it up!

SA

Steve A.  
Manager of eLearning  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Good Authoring Tool"

March 20, 2019

5.0

Really positive experience. For teams on a smaller budget it's perfect alternative to the more expensive tools.

Pros

Ease of use. Connection to PowerPoint. Responsive customer service. Good functionality. Easy to learn.

Cons

Customer Service is in Eastern Europe so hours are not ideal. Could use some more interactivity features.

Review Source

Response from iSpring Solutions

April 4, 2019

Hi Steve, Thank you very much for sharing your positive experience with iSpring with the Capterra audience! We very much appreciate it. As per your question, our technical support team works from 3am till 7pm Eastern time (USA). Hope iSpring keeps serving you well :)

KG

Karine G.  
Business development coordinator  
Education Management  
Used the software for: Less than 6 months

### "Great E-learning tool"

May 4, 2020

5.0

As I am not a teacher and I will need to manage only 2 online courses, I needed an easy software to present the courses as dynamic as possible with any prior knowledge. Ispring was the answer.

Pros

I really enjoy working with Ispring. We have the full service package, the library and technical support are very helpful. Even I am the only one with the licence, my colleague can still access and update the file.

Cons

I am still learning but so far so good.

Review Source

Response from iSpring Solutions

May 12, 2020

Hi Karine, Thank you very much for posting your testimonial about iSpring here on Capterra. We hope it keeps serving you well :)

GV

Gerard V.  
Digital Learning Experience Creator  
E-Learning  
Used the software for: Less than 6 months

### "I am a new user"

April 3, 2019

4.0

Fast and cost-effective delivery of just in time micro learning at an accepted quality standard.

Pros

Straightforward...mostly. Powerpoint integration a super plus.

Cons

Limited interactions. Needs more on the gaming side. Limited objects in library - much greater variety needed. Lack of animated video builder.

Review Source

Response from iSpring Solutions

April 4, 2019

Hi Gerard, Thank you greatly for sharing your thoughts about iSpring here on Capterra! We very much appreciate it. As per your feature requests, could you please send them directly to our Tech Support team at suppor@ispringsolutions.com? Our specialists will be happy to look into them!

ST

Shauna T.  
Analyst III, Business Systems  
Logistics and Supply Chain  
Used the software for: Less than 6 months

### "Powerful, Intuitive Content Creation Tool"

June 18, 2019

5.0

The experience has been very positive. The iSpring team is very friendly and quick to answer any questions. There is a plethora of quick tutorial videos available as well. In addition, they host weekly webinars that are quick but full of valuable information, and those have helped our team with learning some additional features.

Pros

It is very easy to use with minimal training. For any questions that arise while trying to create something, there are several tutorials or Support can be asked. Since the creation tools are very user-friendly, it allows more time to be devoted to creation versus trying to navigate through the less-intuitive menus of other tools.

Cons

At this time, I do not have any cons about the software. Our company only just recently acquired this software and so far have not run into any issues.

Review Source

Response from iSpring Solutions

June 19, 2019

Hi Shauna, Thanks a lot for your detailed review of iSpring products and service! We very much appreciate it! Keep up the great work :)

RD

Rossella D.  
teacher  
Education Management  
Used the software for: I used a free trial

### "for beginners"

October 26, 2020

4.0

I wanted to have a look into it, to see if I could make good use of it. At the moment I don't need it, but I think other professionals can get a benefit from using it, maybe for students with learning difficulties.

Pros

It has got a lot if features which make the creation of presentations maybe faster and simpler, they are hosted inside a power point tab. You can add people, backgrounds, objects, buttons, quizzes and record from screen without searching for hours on the web or using other software. The software house contacted me promptly to check if I needed support, advice or suggestions.

Cons

The free elements are not many, and everything can be done if you have some knowledge of specific softwares, or the time to look for and choose more customized items.

Review Source

Response from iSpring Solutions

December 22, 2020

Hi Rossella, Thank you for sharing your opinion about iSpring even though you didn't end up using it. We are sure your review will be helpful to the Capterra audience! Hope you find software that's perfect for your needs :)

PL

Patrick L.  
Company director  
E-Learning  
Used the software for: 2+ years

### "Excellent software with lots of options"

January 24, 2018

5.0

Added a shole new product/service to our company

Pros

Customer support is outstanding! The interface is well thought out and there are many features. The possibilities are endless

Cons

Haven't found anything yet :) So far whatever we had trouble with was easily fixabble by the excellent tech support

Review Source

Response from iSpring Solutions

January 25, 2018

Hi Patrick, Thanks a lot for reviewing iSpring here on Capterra! We greatly appreciate it :) Hope that iSpring keeps serving you well!

NH

Nancy H.  
Principal Product Manager  
  
Used the software for: 1-2 years

### "Excellent suite of tools that simply my role of getting important content to my customers!!"

June 28, 2018

4.0

Pros

Easy to use. 1-click publishing when I have updates to content. Flexible format for viewing the content. And most importantly - great customer support. Rep solved my issue immediately and I was back to being super productive!

Cons

I would like to customize the "resources" option to be bolder and more obvious. I would like better help.

Review Source

Response from iSpring Solutions

July 2, 2018

Hi Nancy, Thank you very much for posting your review of iSpring products and service! We appreciate it tons. As per your feature requests, could you please forward them to our Support Department: support@ispringsolutions.com? Thanks and keep up the great work!

ED

Edwin D.  
President  
E-Learning  
Used the software for: Less than 6 months

### "iSpring quizmaker has all the features that I need to develop quizes"

December 26, 2017

5.0

I can do all my courses and present all the challenging angles to my test takers and customers

Pros

Ease of use and easily integrate to PowerPoint. iSpring can be learned relatively fast and its probably one of the best technologies available to author online courses. The cost is also very affordable and priced less than the competition.

Cons

Quiz maker has no feature to allow edit of images, charts and all Section 508 Accessibility. Alt-text allow this feature and I can't find it.

Review Source

Response from iSpring Solutions

December 27, 2017

Hi Edwin! Thanks a lot for sharing your opinion about iSpring products and service! We greatly appreciate it. As per your Cons section, your dedicated manager Irina forwarded your message to our technical support team so that they can take care of it. have a great Holiday Season! :)

RR

Rory R.  
President  
Computer Software  
Used the software for: 6-12 months

### "Easy to use - simple add to power point "

April 6, 2018

5.0

We are able to create online learning easily and effectively.

Pros

Easy to use. Simple . It is an effective Allows you to create on line learning in and easy and effective way. We are a learning company and this helps us do that very well.

Cons

Videos takes a long time to publish. When you do the quizzes you can't go back to the powerpoint slides to reference the materials to create the quiz.

Review Source

Response from iSpring Solutions

April 10, 2018

Hi Rory, Thank you very much for reviewing iSpring here on Capterra. We greatly appreciate it! As per the quizzes locking PowerPoint, that behavior was implemented to prevent any accidental changes in the structure of the course. If you would like to receive more info regarding that, please contact our support team by sending a message to support@ispringsolutions.com Keep up the great work :)

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