# Page 5 | iSpring Suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is iSpring Suite the right eLearning Authoring Tools solution for you? Explore 1748 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124358/iSpring-Suite/reviews --- iSpring Suite 4.6 (1748) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated April 16th, 2026 # Page 5 - Reviews of iSpring Suite ## Showing most helpful reviews Showing 101-125 of 1748 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JM Jason M. Training and Competency Coordinator Oil & Energy Used the software for: Less than 6 months ### "Very simple and intuitive eLearning tool with fantastic after sales support." April 10, 2025 5.0 I love it. It makes creating, authoring and converting PowerPoint presentations into eLearning packages a breeze. Pros Very easy and intuitive to pick up and use. The after sales support is amazing. Cons Some functionalities are a little difficult to find at first. Alternatives considered [Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/) Reason for choosing iSpring Suite Brand recognition and the promise of after sales support. Review Source Response from iSpring Solutions April 15, 2025 Jason, thank you for your wonderful feedback! We're thrilled to hear that you find our eLearning tool easy and intuitive to use, and that our after-sales support has met your expectations. We appreciate your note about functionalities being a bit difficult to find initially; we continually strive to improve user experience. It's great to know that converting PowerPoint presentations into eLearning packages has been a nice experience for you. Your trust in iSpring Suite and our brand recognition means a lot to us! JC JT C. HR Generalist I Design Used the software for: 2+ years ### "HIPP Design Ispring review" May 20, 2026 4.0 Great Tool and very helpful for a growing company wanting to know how to clean up our trainings and look like a higher end business Pros Great product to help make nice quality videos for low cost. Very easy to use and interactive for our employee to not just watch content but engage with it. Cons Sometimes the posting and linking PowerPoints to the ispring course was a bit trick but once we figured it out it went smoothly. Review Source LM Lidia M. Curriculum Developer Non-Profit Organization Management Used the software for: 6-12 months ### "User Friendly, Value Rich Authoring Tool" December 1, 2025 4.0 Pros It is incredibly user friendly and tech support can be contacted with ease. I was particularly impressed with the step by step assistance I received when troubleshooting different features and issues. Cons I would love to see more dynamic features incorporated into this tool, such as options to enhance the learning experience with games and access advance video building tools. Review Source GW Greg W. Director E-Learning Used the software for: 2+ years ### "Love iSpring Suite" February 6, 2025 5.0 Have used since 2016 and am very happy with it. Support has often been brilliant. Pros Great tool for publishing power points so that user cannot edit. Ideal for courses/lessons. Expiry date feature is excellent. As is the quiz feature. Cons n/a I really rate the product. It is excellent - you can download a trial version and see for yourself Review Source Response from iSpring Solutions April 15, 2025 Greg, thank you for your wonderful feedback! We're thrilled to hear that you love iSpring Suite. It's great to know that features like the expiry date and quiz options have been beneficial for you. We truly appreciate your loyalty since 2016 and are glad our support team has met your expectations. Your recommendation to try the trial version is invaluable, and we look forward to continuing to support your e-learning journey! RD Robert D. Training Specialist Oil & Energy Used the software for: 1-2 years ### "Simple and Effective" May 21, 2026 4.0 Overall, I like using the program. The updates continuously improve the functions and allow for easier use. Pros The templates and the functions are good starting points when creating computer-based learning courses. Cons It will sometimes crash or some data will not be saved accordingly. It doesn't happen often but can be an issue from time to time Review Source TE Thomas E. CEO Airlines/Aviation Used the software for: Less than 6 months ### "Perfect value for money" July 23, 2025 5.0 I was pleasantly surprised that I always received a quick response, even in my own language. I was able to effortlessly implement the created files into our LMS, so I can definitely recommend this program to everyone. I also believe that the pricing is very fair. Pros The support is fantastic. I received a quick response. Whenever I had questions about the tool, I was also sent an email with screenshots to make everything easy to understand. Cons The many features as well as the simplification of my work with web-based trainings and the support service. Review Source Response from iSpring Solutions July 30, 2025 Thomas, thank you for your positive feedback! We're delighted to hear that our support team was able to assist you promptly and clearly. Your satisfaction with the features and training options encourages us to continue providing excellent service. We appreciate your recommendation and look forward to supporting your continued success! Any wishes - let us know. EN Emilia N. Project Manager Airlines/Aviation Used the software for: Less than 6 months ### "I appreciate the help" May 14, 2025 4.0 This is a very good, versatile product that, despite some minor shortcomings, has great support that is happy to help. Pros It is very intuitive and combines many useful tools.\[sensitive content hidden\] from the support department is very helpful and willing to help with any difficulties with the system. Cons There are errors in it that spoil my work. Sometimes it's hard to figure out what's wrong. Review Source Response from iSpring Solutions May 19, 2025 Emilia, thank you for your positive feedback and for recognizing the intuitive design and helpful support team. We appreciate your honesty about the occasional errors and understand how they may impact your work. We're committed to continuously improving our product to minimize these issues and enhance your experience. Your comments motivate us to keep refining our tools and support services. Look forward to supporting you further on your path! CT Corin T. Learning and Talent Development Manager Hospital & Health Care Used the software for: Less than 6 months ### "Experience with using iSpring Suite" April 15, 2025 5.0 My overall experience with has been positive. It is user-friendly and does not require advanced authoring skills, making it accessible for creating interactive content. The extensive library of resources enhances the ability to transform standard slides into engaging materials. Pros I like that is easy to use without requiring advanced authoring skills. Its extensive library also enables the transformation of slides into interactive content. Cons One improvement for the 'text to speech' function could be allowing users to edit pronunciations. This feature would enhance usability and accuracy. Review Source Response from iSpring Solutions April 18, 2025 Corin, thank you for sharing your positive experience with iSpring Suite! We’re glad to hear that you find it user-friendly and appreciate the extensive library for creating engaging interactive content. Your suggestion regarding the 'text to speech' function is valuable, and we will pass it along to our development team for consideration. We strive to enhance usability and accuracy in all our features, and feedback like yours is essential to that process. Thank you again! VJ Volker J. Leiter Vertrieb Education Management Used the software for: Less than 6 months ### "WBTs im Bildungszentrum " June 26, 2025 5.0 Wir haben 2 Monate im Kollegenkreis getestet und jetzt drei Kurse mit echten Teilnehmern am laufen. Es ging schneller als erwartet. Pros Es läuft mit PowerPoint, hat viele nützliche Funktionen, lässt sich intuitiv bedienen und problemlos installieren. Cons Die fertigen Kurse bestehen aus mehreren Datein, die nicht auseinandersortiert werden dürfen, sonst laufen sie nichtz mehr. Alternatives considered [Adobe Connect Learning](https://www.capterra.com/p/159057/Adobe-Connect-Learning/) Reason for choosing iSpring Suite Entscheidungen müssen getroffen werden !! Review Source Response from iSpring Solutions July 1, 2025 Herr Volker, wow vielen liben Dank für das zweite wertvolle Review! Es ist großartig, dass Sie bereits drei Kurse mit echten Teilnehmern erfolgreich gestartet haben. Wir verstehen Ihre Bedenken bezüglich der Dateistruktur und werden Ihr Feedback nutzen, um unsere Benutzererfahrung weiter zu verbessern. RJ Raymond J. Warehouse Manager Food & Beverages Used the software for: Less than 6 months ### "Great Product at a Great Value!" March 3, 2025 5.0 It's been great so far - we're still new to it but so far, so good. The company was a pleasure to work with in getting the software and setting up and very helpful when I had questions. Pros It's user friendly and easy to use. Creates a much more engaging and readable quiz/course for our staff to use. It's AI summarizing/course creating capabilities make it a great resource if you already have a lot of documentation, SOPs and policies. Cons Sometimes getting used to going between the PowerPoint add-on and the main iSpring portal isn't too intuitive. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing iSpring Suite I don't remember the others we looked at during our search. Google Forms is what we used before though and iSpring is far superior in every way. Review Source Response from iSpring Solutions April 15, 2025 Raymond, thank you for your fantastic review! We're thrilled to hear that you find iSpring Suite user-friendly and a valuable resource for creating engaging quizzes and courses. It's great to know that our AI capabilities are helping with your documentation needs. We appreciate your feedback regarding the navigation between the PowerPoint add-on and the main portal; we'll continue to improve this experience. We're glad you had a positive experience with our support team as well. Thank you for choosing iSpring over alternatives like Google Forms! LF Laura F. CHRO Health, Wellness and Fitness Used the software for: 2+ years ### "April 24, 2025" April 24, 2025 5.0 It's been great. The people are helpful and the product is continually improving. Pros Each time that I contact ISpring customer support they have been friendly and thorough. I recently received a lot of help from \[sensitive content hidden\]. She was great. Cons I really like the tool, but I am having a difficult time installing the updates. It just keeps hanging. Review Source Response from iSpring Solutions April 30, 2025 Laura, thank you for taking the time to share your feedback! We’re delighted to hear that our customer support team has consistently provided you with friendly and thorough assistance. It's fantastic to know that one of our representatives was able to help you effectively. We apologize for the difficulties you've encountered while installing updates, and we understand how frustrating that can be. Rest assured, we are actively working to improve the update process. Your satisfaction is important to us, and we appreciate your patience and support as we continue to enhance our product. We’re committed to ensuring that your experience remains a positive one! HR Hailey R. Education Program Coordinator Hospital & Health Care Used the software for: Less than 6 months ### "Many Resources Available" November 25, 2025 5.0 Satisfactory. The implementation process was smooth and efficient. Follow up from iSpring staff was thorough. I went on maternity leave right when we purchased it, so I need to dive back in and relearn how to operate it. Pros iSpring does a great job ensuring its users have access to the necessary resources to get the most from their product. The implementation process was smooth and efficient. I love that I can export my custom creations and import into our LMS. Cons I have no complaints at this time. I am very new to iSpring. I went on maternity leave right when we purchased it, so I need to dive back in and relearn how to operate it. Review Source DG David G. Analista de Capacitación Health, Wellness and Fitness Used the software for: 6-12 months ### "La mejor experiencia" October 22, 2024 5.0 Es un producto que ha cumplido bastamente con nuestras expectativas y necesidades como empresa. Pros Hay infinitas cosas que me agradan de iSpring ya que es un producto muy completo para todos los expertos y especialistas en el tema de capacitación y desarrollo organizacional; sin en cambio lo que más me gusta es: 1-. Siempre hay actualizaciones que mejoran el producto y se acoplan a las necesidades del usuario (cliente). 2-. El servicio técnico las 24 horas es una joya, es la primera vez que tengo el gusto de contar con uno y es una maravilla ya que muchas veces trabajamos en horarios no laborales. 3-. Es muy fácil y rápido de aprender a utilizarse, claro, siempre y cuando uno este en constante capacitación del producto y leyendo las guías informativas. Cons Creo que una desventaja, algo pequeña es que, al estar en constante actualización, el cumulo de información a comprender y estudiar se vuelve demasiada a tal grado que muchas veces (hablo en mi experiencia) prefieres dejarla pasar. Review Source EH Elmira H. Learning and Development Jr. Specialist Banking Used the software for: 6-12 months ### "Prompt support" March 19, 2025 5.0 The team is great! Thank you for the prompt support and immediate answers coming from your support emails and online chat! Pros The tool is enough user-friendly, and has good features as an LMS. Cons Sometimes technical bugs occur, the tool performs late and lagged. Review Source Response from iSpring Solutions April 1, 2025 Elmira, thank you for your positive feedback! We're thrilled to hear that you find our tool user-friendly and appreciate the features it offers as an LMS. We’re also glad our support team could assist you promptly through emails and online chat. We acknowledge the occasional technical bugs and performance lags you mentioned, and we are continuously working to improve the overall experience. Your insights are invaluable to us as we strive to enhance our service. DE Dagmar E. Online Marketing Managerin E-Learning Used the software for: 1-2 years ### "Präsentationen für die Jagd" March 4, 2025 4.0 Vor mir wurden bereits Kurse, Videos, Gesprächssimulationen und Quizze erstellt. Pros Die vielen Möglichkeiten bei denen ich mit iSpring erstelle Produkte einsetzen kann. Cons Teilweise ist die Einarbeitung etwas schwierig. Bei der Erstellung der Quizze ist man manchmal etwas eingeschränkt. Sich wiederholende Vorgänge sollte man abspeichern können. Review Source Response from iSpring Solutions April 15, 2025 Dagmar, vielen lieben Dank für Ihr Feedback zu iSpring und Ihre positiven Anmerkungen zu den vielfältigen Möglichkeiten, die das Programm bietet. Es freut uns zu hören, dass Sie bereits erfolgreich verschiedene Kursformate wie Videos und Quizze erstellt haben. Wir verstehen, dass die Einarbeitung in das Programm herausfordernd sein kann und dass die Funktionalität bei der Erstellung von Quizzen manchmal Begrenzungen aufweist. Ihr Vorschlag zur Speicherung sich wiederholender Vorgänge ist sehr wertvoll, und wir werden ihn gerne an unser Entwicklungsteam weiterleiten. Wir schätzen Ihr Engagement und hoffen, dass Sie weiterhin viel Freude mit iSpring haben! MT Marco T. Geschäftsführer Automotive Used the software for: Less than 6 months ### "Mit iSpring konnten wir die digitale Ausbildung unserer Mitarbeiter vereinfachen und sogar verkürzen " June 30, 2025 5.0 Pros An der digitalen Lernsoftware iSpring gefällt mir die einfache Bedienung und das intuitive Handling. Zusätzlich ist das Preis/Leistungsverhältnis herausragend. Cons An der digitalen Lernsoftware iSpring gefällt mir am wenigsten, dass es keine direkte Anbindung an unser CRM System Hubspot einrichten können, sodass man digitale Leads, die über das CRM generiert werden, nicht automatisch in iSpring angelegt werden können. Review Source Response from iSpring Solutions July 1, 2025 Marco, vielen Dank für Ihr wertvolles Feedback zu unserer iSpring-Lernsoftware! Es freut uns zu hören, dass Sie die einfache Bedienung und das intuitive Handling schätzen sowie das herausragende Preis-Leistungs-Verhältnis. Wir verstehen Ihr Anliegen bezüglich der fehlenden direkten Anbindung an HubSpot und bedauern, dass dies Ihre Nutzung einschränkt. Wenn Sie weitere Anregungen oder Wünsche haben, lassen Sie es uns gerne wissen! TD Thomas D. Business Development Manager Mechanical or Industrial Engineering Used the software for: Less than 6 months ### "E-Learning" July 2, 2025 4.0 Wir haben iSpring für eine internationale Schulung benötigt. Die Umsetzung war super einfach und unkompliziert Pros Am besten gefiel mir das einfache und gute Handling - und durch das gute Training und dem anschließenden Support alles problemlos Cons Bisher ist mir nichts negatives aufgefallen, vielleicht aufgrund der vielen Möglichkeiten ist es manchmal ein wenig mühsig, die richtige Lösung zu finden Review Source Response from iSpring Solutions July 8, 2025 Thomas, vielen Dank für Ihr positives Feedback! Es freut uns sehr zu hören, dass Ihnen das Handling von iSpring sowie das Training und der Support so gut gefallen haben. Wir sind stets bemüht, unseren Nutzern eine einfache und effektive Lösung zu bieten, insbesondere in internationalen Schulungen. Ihr Feedback ist uns wichtig. Vielen Dank, dass Sie iSpring gewählt haben! CH Cindy H. Training and Development Designer Retail Used the software for: 1-2 years ### "Excellent & Professional Service Received" October 16, 2024 5.0 Your overall experience with iSpring has been incredibly positive. You appreciate the platform's ease of use, especially in designing interactive and engaging e-learning content. The support team is always responsive, guiding you through any challenges quickly and professionally. You've found iSpring to be a reliable, user-friendly tool that consistently meets your instructional design needs, helping you create high-quality courses with a seamless workflow. From tech support to course creation features, iSpring has been a valuable partner in your e-learning journey. Pros I’m always impressed with the excellent service I receive from iSpring online tech support! No matter what question I have, the team is always prompt, professional, and incredibly helpful. They guide me step by step to find the answers, and I know I can count on them for top-notch support every time. Highly recommend! Cons There is nothing at the moment that I don't appreciate or enjoy about iSpring. Alternatives considered [Moodle](https://www.capterra.com/p/80691/Moodle/) Reason for choosing iSpring Suite Userfriendly interface, easy of use as well as we have the LMS. Switched from [Moodle](https://www.capterra.com/p/80691/Moodle/) New employer and they use iSpring vs EdApp that I am used to working in. Review Source PJ Poonam J. Founder Human Resources Used the software for: 2+ years ### "Excellent service by \[sensitive content hidden\]" January 22, 2025 5.0 Excellent. The service given by \[sensitive content hidden\] were timely and accurate. They were extremely understanding and quick to provide a resolution. Pros It is convenient and easy to use. The service provided for query resolution is excellent Cons There are some functionalities like printing a certificate is not an option. Alternatives considered [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Reason for choosing iSpring Suite Cost of ispring was more affordable and ease of use Review Source Response from iSpring Solutions April 15, 2025 Poonam, thank you for your positive feedback! We’re glad to hear that you find our service convenient and easy to use, and that our team was able to provide timely and accurate resolutions. We appreciate your suggestion regarding the printing certificate functionality, and we will certainly consider it for future updates. We're committed to delivering excellent service at an affordable price, and we’re thrilled that you chose iSpring Suite over alternatives like Articulate 360. Your satisfaction is our priority! KK Katelynn K. Program Coordinator Medical Practice Used the software for: Less than 6 months ### "Great support" April 6, 2025 5.0 I always had quick access to help when needed and my problem was always solved. Able to create appealing online learning. Pros customer service always prompt and helpful Cons Took a little time to transition between free trial and paid subscription. It did not automatically link. Review Source Response from iSpring Solutions April 10, 2025 Katelynn, thank you for your wonderful feedback! We’re thrilled to hear that our customer service team was prompt and helpful in addressing your needs, ensuring you had quick access to solutions. We appreciate your patience during the transition from the free trial to the paid subscription, and we’re continually working to improve that process. Your feedback ked me to an insight we are going to work on. It's great to know you found our platform beneficial for creating appealing online learning experiences. Your support means a lot to us! KD Kristina D. Illustrator - Business Development Manager Architecture & Planning Used the software for: Less than 6 months ### "Other Programs need to take some notes from iSpring!" January 17, 2025 5.0 I've learned a LOT of new programs over the past 1.5 years of building a business, and iSpring (so far) is the ONLY program that has offered every function I want/was expecting out of it. I've not had to give my Boss any of the typical "bad news", and that is refreshing! Pros I've had a few functionality questions and the live chat representative gave me links to online documents that show in detail (including screen shots!!) how to do it step-by-step! Cons No cons yet! I've had good experiences and was helped efficiently when I needed it. Review Source Response from iSpring Solutions April 1, 2025 Kristina, thank you so much for your wonderful feedback! We are thrilled to hear that our live chat support has been able to assist you effectively and that our documentation has been helpful for you. Your journey over the past year and a half in building your business is impressive, and it's fantastic to know that iSpring has met your expectations and provided the functionalities you need. We take pride in making our users' experiences as seamless as possible, so knowing that you haven’t had to deliver any "bad news" to your boss is truly rewarding to hear. May you be further even more successful in what you are doing, and we are here to support you. SB Stefan B. Application Manager Airlines/Aviation Used the software for: 2+ years ### "Thank you for your Support" March 7, 2025 5.0 I am an Administrator, I install and manage the License Server. I create and manage Softwaredistributions for the Users Pros Handling ist great and easy, Support ist very, very good Cons Licensing Modells bound to Application Version Review Source Response from iSpring Solutions April 15, 2025 Stefan, thank you for your positive feedback! We're thrilled to hear that you find our handling and support to be great and easy. Your role as an Administrator is crucial, and we appreciate your efforts in managing the License Server and software distributions for users. We understand your concern regarding the licensing models being bound to application versions and will take it into consideration as we strive to improve our services. Your insights help us enhance the experience for all our customers. MB Maria B. LD Medical Devices Used the software for: Less than 6 months ### "Great tool!" July 7, 2025 5.0 Overall good experience so far. Their technical support is quite efficient and fast. If you're in trouble, they 're there to find a solution Pros Great tool to create online module starting from a simple Power Point. It can help companies in digitalizing their in person person presentation Cons It takes time to explore all the functionalities and to edit everything (interactivity, quiz, etc), do not underestimate the learning curve Review Source Response from iSpring Solutions July 8, 2025 Maria, thank you for your thoughtful review! It's wonderful to hear that you find our tool effective for transforming PowerPoint presentations into engaging online modules. We understand that exploring all the functionalities can take time, but we're glad you see the potential benefits of interactivity and quizzes. Your feedback on our technical support is greatly appreciated, as we strive to provide quick and effective assistance to our users. We’re here to support you! Charmaine P. Freelance Instructional Designer E-Learning Used the software for: 6-12 months ### "Tech Support" February 4, 2025 5.0 Great experience, Tech Support is 100%!! Pros Wide range of interactive functionality. Cons I have no "Cons", iSpring has improved!! Switched from [Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Affordability. Ease of use. Tech support Review Source Response from iSpring Solutions April 15, 2025 Charmaine, Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our tech support and that you find iSpring Suite affordable and easy to use. It's wonderful to know that our interactive functionality has made a positive impact on your work. We appreciate your feedback and are committed to continually improving our services to meet your needs. We look forward to supporting you further, and may you be successful in what you are doing! LS Lea S. Project Manager and Marketing Assistant Computer & Network Security Used the software for: Less than 6 months ### "Easy to learn + great support if needed" February 5, 2025 4.0 Pros It's very intuitive, and it's easy to learn the software, especially if you have experience with PowerPoint and other (more advanced) design tools. The support is very good - they get back to you very fast and are very helpful. Cons It can be a bit limited when it comes to some interactions/quizzes, but overall it has great capabilities. Review Source Response from iSpring Solutions April 15, 2025 Lea, thank you for your positive feedback! We're thrilled to hear that you find our software intuitive and easy to learn, especially for users with experience in PowerPoint and other design tools. It's also great to know that our support team has been responsive and helpful. We appreciate your input regarding the limitations on interactions and quizzes, as we continuously strive to enhance our capabilities. 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