Who Uses This Software?

Support professionals that strive to control support costs and delight customers by delivering the best self-service support experience possible.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Free Demo
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • www.irrevo.com
  • Founded 2005
  • United States

About KnowledgeAQ

Our KCS Aligned software, KnowledgeAQ, helps knowledge managers integrate quality and consistency into the authoring workstream. It's a web-based application that's designed to work hand-in-hand with your existing system to guide compliance within the authoring and review process, resulting in a common voice and a better customer experience. KnowledgeAQ presents custom checklists, workflow, and feedback into the knowledge authoring process, assuring your standards are applied to all content.

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KnowledgeAQ Features

  • Audit Management
  • Complaint Management
  • Compliance Management
  • Corrective and Preventive Actions (CAPA)
  • Defect Tracking
  • Document Control
  • Equipment Management
  • ISO Standards Management
  • Maintenance Management
  • Risk Management
  • Supplier Quality Control
  • Training Management

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