Deltek

Deltek TrafficLIVE

4 / 5 7 reviews

Who Uses This Software?

From boutique agencies to mid-size marketing firms (both in-house and agency) all the way to large, worldwide agency networks.


Average Ratings

7 Reviews
  • 4 / 5
    Overall
  • 4 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours

Vendor Details

  • Deltek
  • www.trafficlive.com
  • Founded 1983
  • United States

About Deltek TrafficLIVE

Deltek TrafficLIVE is a cloud-based agency management system that makes it easy for everyone to manage resources, schedule jobs, & record time and always know how the work is going. Its the simple way to get precisely the results you want. Agencies turning to Deltek TrafficLIVE deliver better client results, achieve higher profits and make work more enjoyable for everyone.


Deltek TrafficLIVE Features

  • Campaign Management
  • Collaboration
  • Document Management
  • File Sharing
  • Project Management
  • Task Management
  • Time Tracking

Deltek TrafficLIVE Reviews Recently Reviewed!

Generally good working program

May 16, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: the cloud based timesheet management infrastructure is robust. the scalability seems endless and its folder structure is flexible.

Cons: there are some latent bugs in the development of the program. timesheet entry has some periodic issues where the end user may loose some of their entered data.

Overall: a dynamic overview of the whole company's work allocation. though we do not use the program to its full potential, the infrastructure is there for us.

Our design team of 20 people have used this system for 3 years.

Apr 12, 2016
4/5
Overall
2.5 / 5
Ease of Use
3.5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
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Pros: Very easy to enter time. Employees pick up on it pretty quickly and painlessly. Good strong interface layout most of the time. But the user experience needs to continue to be improved.

Cons: 1. VERY click heavy interface. This is a big issue... navigating around frustrating. The programme could really do with ditching the tabs and making better use of them and implementing a right click menu feature. 2. Studio scheduling is very difficult and time consuming. To be fair though, no companies other than LiquidPlanner are doing this correctly. Resource allocation should really be able to be algorithm driven. 3. The system doesn't handle purchase order processes very well. For example, you can't assign multiple Purchase invoices to a purchase order. And you can't assign multiple purchase orders to an original estimated cost line. 4. You can't cut and paste. Seriously. It's crazy. 5. The system doesn't easily support revisions to quotes or jobs. 6. Changing templates for for documents like invoices requires a web developer. No WYSIWIG system. 7. Mobile app doesn't let you access your contacts.

Recommendations to other buyers: Take a long time to demo the software with real data and use it. It is very difficult to switch platforms down the line and when you do you will loose a lot of data.

Without a doubt, it is a robust traffic and resource allocation system, which is very user-friendly.

Nov 13, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: The system software is dynamic and highly customisable, making it very easy to use. The ease of filling time-sheet through its drag-and-drop function is extremely cool, and because filling of time-sheet is an universal chore, it helps to lessen it.

Cons:

While TrafficLIVE is fast & responsive in helping customer with issues, the solutions offered are not always spot one, probabldy due to distance and technicalities.

Overall, a good solution for managing our agency. Very professional when it comes to support.

Nov 09, 2015
4/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: The most useful function for us is that the account team can easily see the status of their jobs against their budgets (hours and dollars). Timesheet entry is pretty straightforward - but it works best when the traffic manager invests the time and effort into scheduling. We seem to be a real minority in that we export time and invoice data from TrafficLIVE into Quickbooks. It took some upfront effort to work through that process, but once we climbed the learning curve it became pretty straightforward. We like that it doesn't try to be an accounting package - and we like that it doesn't try to manage the files on our server. It does just the the things that we want it to do.

PROS:
TrafficLIVE was purchased by Deltek - a highly professional company who added it to their portfolio of products. They have invested in rolling it out in the US. It is the agency management arm to their accounting package (Maconomy), although the two can be used separately. Their sales and customer support are top-notch - replies are quick and usually have an offer to screenshare and get you an answer very quickly. We chose TrafficLIVE over Workamajig after hearing horror stories about Workamajig's consultants and customer support. TL doesn't have lots of fancy graphics - you can tell it is an extensive database, which makes extracting data straightforward and logical.

CONS:
Customizing reports has not been very straightforward, even for our in-house html people. We're still working on that, although most everything we need is readily available without the reports. Your agency will need to be ready to invest the hours up front to learn how to navigate the program. We have 3 people (in an agency of 25 or so) who learned it very thoroughly and are the "go-to" experts in-house. Recording vendor invoices is a bit tedious and inflexible (you have to have one vendor invoice per PO). Formatting "quotes" (estimates) to our liking has been difficult. We found a workaround to be able to format customer invoices to suit our needs. "Happy faces" are just a cute gimmick. As with most software packages, there are parts we like and use more than others.

Overall, we are please with our choice of TrafficLIVE. It does require some investment in time and money - but like most products, you get out of it what you put into it. Delta's professional reputation and willingness to invest in the program speaks volumes.

TrafficLIVE is used across our entire business to aid in time scheduling, contact management, billin

Nov 09, 2015
5/5
Overall
4 / 5
Ease of Use
5 / 5
Customer Support

Comments: TrafficLIVE Pros

Excellent scheduling tool
Easy to issue invoices that can be customised to suit
Easy to see staff utilisation

TrafficLIVE Cons

Developer API could offer more flexibility and features

ROI on TrafficLIVE purchase

Increased employee efficiency
Better pipeline visibility

Traffic Live helped us to focus on and improve client profitability and staff utilisation

Nov 05, 2015
4/5
Overall
4 / 5
Ease of Use
3 / 5
Customer Support

Comments: We love Traffic Live, it has positively affected both our agencies' culture and our bottom line!
We implemented it in June 2014, and since then it's helped us to understand more about our business, our clients and our staff. It's given us insights and control over client and job recoverability and profitability (we reduced over-servicing from about 50% to 20% within the first 6 months). It's also helped us to identify resourcing/ staffing issues and allocate workflow to maximise agency utilisation. Its best feature is probably the access that it gives you to LIVE information about your business - for example, if a project's about to go over budget, you will know in time to take action and minimise the extra costs, or go back to the client and ask for more budget. I would definitely recommend installing Traffic Live if you are looking for an agency management system.

Different to get used to, brilliant once implemented

Oct 17, 2015
5/5
Overall
4.5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
Likelihood to Recommend: 10.0/10 Not
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Pros: The product itself is somewhat different to what we were used to previously. Our agency had a self-created system which didn't work as we expanded further. As such, we needed something new. TrafficLive has been incredible thus far. As a first thing, the product has been tailored to be orientated to our operations and the way we work. Secondly, the support system is so quick to respond if anything does go wrong (not that it often does!), with an email appearing with an answer to my query within 5-10 minutes. Finally, the entire system now allows for clear communication between the different areas of the business. This in turn allows for all work to be done fluidly and with little or no disruption.

Cons: There's a lack of an instruction book which can be an issue.

Recommendations to other buyers: Consider the products benefits and those it can offer everyone rather than just your own situation. See the benefits of can bring as a whole.