# Regpack Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Regpack Software - reviews, pricing plans, popular comparisons to other Registration products and more.

Source: https://www.capterra.com/p/124427/ProjectManager-com

---

# 

 Regpack Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 18, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Regpack

## What is Regpack?

Regpack is an online registration software that lets you create flexible registration processes with integrated payments, automatic email communication built-in, dynamic reporting and analytics, and more. Trusted by more than 7,000 organizations worldwide, our clients report an increase in registrations, revenue growth, and are more efficient in day-to-day management tasks. Learn more about how Regpack can help you and your team automate and streamline your onboarding and payment processes.

## What is Regpack used for?

[Registration](https://www.capterra.com/registration-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Camp Management](https://www.capterra.com/camp-management-software/)

Top alternative

Featured

Overall rating

Based on 364 user reviews

Reviews sentiment

Positive

91%

Neutral

5%

Negative

3%

Pros & cons

Flexible and streamlined registration

Efficient project setup and duplication

Limited and confusing payment features

Recurring technical glitches

Contact vendor  
for pricing

Free trial  
not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Regpack?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://www.regpacks.com&name=Regpack)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Regpack

4.4 (364)

VS.

[4.5 (990)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.0 (364)

Ease Of Use

4.1 (5,741)

Value For Money

4.4 (269)

Value For Money

4.1 (3,525)

Customer Service

4.3 (350)

Customer Service

4.5 (3,256)

## Regpack alternatives

[4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/)

Starting price

$249.95

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.3 (609)](https://www.capterra.com/p/102088/NeonCRM/reviews/)

Starting price

$99.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

89%

of reviewers

rated it above 4 stars

[4.4 (555)](https://www.capterra.com/p/76116/WildApricot/reviews/)

Starting price

$63.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

90%

of reviewers

rated it above 4 stars

[4.3 (469)](https://www.capterra.com/p/133851/MemberClicks/reviews/)

Starting price

$3500.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

88%

of reviewers

rated it above 4 stars

## Who uses Regpack?

Based on Capterra reviews from the past 6 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Flexible and streamlined registration

88% positive reviews out of 82

Most reviewers find the registration process customizable, time-saving, and well-integrated, improving participant experience and efficiency.

Limited and confusing payment features

35% negative reviews out of 68

Some reviewers describe payment options as restrictive, with confusing setup, integration problems, and insufficient flexibility for users.

Efficient project setup and duplication

94% positive reviews out of 33

Most reviewers describe project management as streamlined, allowing easy creation, copying, and customization for various needs.

Recurring technical glitches

74% negative reviews out of 47

Most users report bugs and issues cause frequent system errors, frustrating troubleshooting, and interruptions in daily registration tasks.

Anne W

Camp Manager, 11 - 50 employees.

"Sometimes it is a day or 2 before my problem is resolved and when you are processing registrations daily with an unresolved problem, then it means more work for me."

Comprehensive event organization tools

100% positive reviews out of 21

Most users report event management offers intuitive controls, flexible setup, and consistent branding for diverse events.

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Online Registration

4.5 (34)

67.65% of 34 reviewers that rated this feature as important or highly important

Real-time registration over the web

Payment Processing

4.4 (34)

73.53% of 34 reviewers that rated this feature as important or highly important

Accept, record, and reconcile financial transactions

Online Payments

4.3 (26)

80.77% of 26 reviewers that rated this feature as important or highly important

Accept and process online payment transactions

Data Security

4.7 (18)

77.78% of 18 reviewers that rated this feature as important or highly important

Protect sensitive data for digital privacy

Online Forms

4.1 (16)

43.75% of 16 reviewers that rated this feature as important or highly important

Create new forms and/or use ready-made online form templates

Attendee Tracking

4.5 (13)

53.85% of 13 reviewers that rated this feature as important or highly important

A list of registered participants

Regpack 160 features

Define levels of authorization for access to specific files or systems

Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH)

Allows businesses to offer customers reservations for a variety of activities.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Track, manage and store the applications of potential future members, customers or candidates

Manage attendance for classes, shifts, meetings, or events

Track the attendance of specific individuals or groups

Process of managing, tracking, and communicating with individuals who are registered to attend an event

A list of registered participants

Automatically create schedules based on business needs or employee availability and qualifications

Create, manage, and print wearable badges

Compare and match accounting/financial records with corresponding bank statements

Create, manage, and send invoices or bills to customers

Create, update, and manage bookings, itineraries, and reservations

Track and manage schedules and meetings via an integrated calendar

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Create and schedule group classes, recurring appointments, and private sessions, etc.

Online registration for classes

Schedule in-person or online classes

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Manage a group of members established for coordinating plans, programs, or other initiatives

Manage and track all internal and external communication conducted via calls, email, text, or chat

Record and track all relevant internal and external communications

Software that specializes in managing events such as conferences, conventions and trade shows

Centralized database of stakeholders and their contact information such as names, address, phone number etc.

Manage, organize, and store contact information

Accept and process credit card transactions

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Record customer information, purchase history, and other notes

A collection of customer information such as contact details, demographics, previous interactions, etc.

Store and organize information about customers and previous interactions

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

A document that lists daily activities or maintains a record of all events that happened in a day

Import, collect, and capture data from multiple sources

Import and export data to and from software applications

Protect sensitive data for digital privacy

Accept and process credit/debit card transactions

Buyer isn't billed until the period is up without any interest charges

Track products that are for sale at a reduced price or part of coupon promotions

Track and view detailed financial donation history made by contacts and members

Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach

Assemble applications and processes by dragging over and arranging pre-built components

Track and collect membership dues

Process of automatically notifying clients when payments fail to ensure invoices are paid

Electronically collect payments for goods or services

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Reminders sent via email

Pre-made examples and templates for emails

Confirmation of the enrollment of a student in a course, class, activity, or program

Manage the enrollment and onboarding of all new members and accepted applications

Schedule and manage the logistics of activities and other gatherings

Online registration for events

Plan an event's time and location

Manage location logistics and coordinate the participation of exhibitors or vendors in an event

Track and manage staff profiles, recruitment, schedules, productivity, career development and performance

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Designed for dance studios

Software specialized for non-profit organizations

The software is designed for summer camps

Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system

Store, manage and track all forms in a centralized location

Ability to match gifts through the system

Monitor application statuses, proposals and award funds

Register a group/batch of attendees

Manage updates to member's immunization records and track individual allergies

Manage the instructor/teacher's schedule, tasks, responsibilities

Captures invoice data and maintains comprehensive records for auditing and reporting purposes

Creation, processing, verification, and execution of invoices till the payment is made

Automate workflows and trigger campaigns based on customer actions

Manage health, disease, care and case management functions from a central location

Contact members listed in the database through email, SMS, social, phone, etc.

Add, store and access information pertaining to members

Comprehensive list that contains information and details of all the members associated with a particular organization or group

Online gateway through which members can access/update personal information

Handle various types of membership based on groupings

Conveniently automatically renew memberships at the end of subscriptions

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Ability to make a donation from a mobile device/app

Clients can submit payments via mobile devices

Manage and handle various international currencies

Bookings that last more than one day

Manage and support multiple locations

Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit

Process payments via multiple modes directly through the application

Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service

Book meetings and appointments through a website or digital platform

Create new forms and/or use ready-made online form templates

Outlet for members and visitors to submit donations electronically

Accept and process online payment transactions

Real-time registration over the web

In-person, onsite registration

Manage and track customer orders for goods, investments, or any other purchases

Portal for parents to see and update childrens' info, track progress & more

Allow customers to make a partial payment on an invoice and track remaining debt

Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc.

Integration with payment gateways to facilitate online transactions

Manage plans with a set payment schedule that help customers pay outstanding debt

Accept, record, and reconcile financial transactions

Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS)

Adjust communications based on previous interactions or personal preferences

Track commitments to donate in the future

Tool used to determine accurate pricing and product eligibility for borrowers

Streamlining repetitive tasks and activities through automated and predefined workflows

Process of managing several related projects or business activities to achieve organizational goals

Design, communicate, and distribute incentives to perform a specific action

Allow users to collaborate and ask questions regarding folders and/or documents within the system

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Ability to record, store, update, and retrieve information

Manage and track recurring gifts

Generate recurring invoices

Automated process of charging customers at regular intervals for repeated access or use of a product or service

Oversee the process of issuing refunds

Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc.

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event

Monitor sales and make necessary adjustment in order to increase demand and revenue

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Reports specific to sales analysis for trends and strategies

Calculation of consumption tax imposed on the sale of goods/services

Plan availability and assign specific time slots for tasks and resources

Search and filter data across systems to locate required information by entering keywords or certain criteria

Check-in and out via a mobile device or kiosk

Online portal through which end users can access the system, manage tasks, or obtain information

Raise funds via sponsors and grants

Schedule shifts for staff/employees, track hours worked, and manage staff payroll

Track the status over time for a request, process, asset, or transaction

Database of students to track personal information of individuals and families

Process of managing customer subscription lifecycle for a recurring service or a product

Manage the subscription plans of all active members

Create and administer polls and surveys

Gauge satisfaction and receive information for improvement and success

Set up connections to third-party platforms to improve business processes

Customize, sell, and distribute tickets

Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period

Monitor or audit historical and current transactions to analyze customer account activities

Track and interpret metrics on the usage of company resources

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Manage volunteer information and direct volunteer resources

Record, update and manage waiting lists

Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks

Seamlessly integrates with 3rd party websites

Built-in website builder or integration with third-party site

Get Advice

We can help you find the software with the features you need.

Features

4.2 (294)

4.2

Based on 294 reviews

## Pricing

Value for money

4.4 (269)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

[View all Pricing Plans](https://www.capterra.com/p/124427/Regpack/pricing/)

Value for money

4.4 (269)

4.4

Based on 269 reviews

## Integrations

[

Zapier](https://www.capterra.com/p/130182/Zapier/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.3 (350)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.3 (350)

4.3

Based on 350 reviews

## User reviews

Overall rating

4.4

Based on 364 reviews

Filter by rating

5(194)

4(139)

3(20)

2(7)

1(4)

Mentioned topic

Sorted by most recent

RP

ryan p.

Graphic Designer

Design

### "decent value for saving time"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 21, 2026

Overall, the pricing feels fair for what you get, especially if you need advanced features like group registration, flexible pricing,

Pros

I like how centralizes billing, recurring payments, autobill options, invoicing, and reminders in one place, which cuts down on spreadsheets and manual follow-ups

Cons

A big thing I'm not a fan of is the interface isn’t immediately intuitive and setting up complex registrations or payment plans can take time and test one's patience.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

NC

Nancy C.

Associate Executive Director

Performing Arts

### "Regpack Review"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

8/10

June 8, 2024

Overall this system works for our programs. We have a very complex set of needs and for the most part Regpack meets those needs

Pros

We have a very complex registration with multiple programs and options. Regpack allows us to keep everything organized for our patrons. It also handles the payments for all our programs with automated billing.

Cons

Our setup is very complex and we do run into technical glitches.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PB

Priscilla B.

Registrar

Music

### "Regpack allows for ease in managing a waitlist"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

June 8, 2024

We are in our 9th year with RP and the past 2 or 3 have been the best ever. The team has worked to better understand our specific business needs and suggest modifications to our specific projects to help ensure a seamless registration process for our customers.

Pros

Regpack offers the ability to customize your registration project to meet the needs of your business. The ease in managing our waitlisted recipients in RP is one of my favorite features. The automated payment processing and automated emails are also critical.

Cons

RP offers technical Support by email, but with any technical writing/questions it can be hard to "be on the same page with someone" when exchanging emails. Thankfully, they implemented a Project Success Manager role which allows customers a different type of access for a critical question or concern.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KR

Katie R.

Camp Director

Recreational Facilities and Services

### "Game Changer!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 15, 2024

Pros

This platform is customized to meet our specific needs. Parents registering their kids for camp expressed that the process felt smooth and was quick to complete.

Cons

Adding additional selections after the initial registration process is not intuitive.

Switched from

[Planning Center](https://www.capterra.com/p/76708/Planning-Center/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

PT

Paul T.

Training coordinator

Construction

### "Easy to use"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 5, 2024

Pros

Easy to set up and use. I liked the way the documentation was easy to follow

Cons

There is a lot to learn to make the program functionable.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

DW

Drew W.

Camp Director

Education Management

### "Success with Regpack"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

April 4, 2024

Pros

Regpack's team was super responsive and helped me to get my system set up efficiently and on schedule.

Cons

Once my system was in place, I was sort-of left to figure the rest out myself. I could've used some more hands-on support from the customer support team.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HC

Hero C.

IT Administrator

Information Technology and Services

### "Awesome team"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 1, 2024

The regpack team was very helpful in every single hitch that we encountered.

Pros

Very Customizable and easy to use and teach to colleagues.

Cons

The learning curve was a little bit steep.

Reasons for choosing Regpack

Regpack followed up and was very eager to explain how their proiducts could work for us

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AW

Anne W.

Camp Manager

Recreational Facilities and Services

### "Mostly satisfied"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

3.0

3.0

Likelihood to Recommend

7/10

April 1, 2024

Overall, I like Regpack and think it is a great value for the cost. I wish it was easier to get help, especially for new clients. Not being able to call and speak to someone to get help is not great. Sometimes it is a day or 2 before my problem is resolved and when you are processing registrations daily with an unresolved problem, then it means more work for me. That being said, the support team has been very helpful, I just wish you could get answers to an issue without having to email and wait.

Pros

I like being able to create multiple forms, emails and reports and have them be set up to have just the information I need.

Cons

I don't think the payment processing allows enough choice for my users. If you don't expect your users to pay in full as the time of registration, then it is difficult to make a payment and many times my users have ended up with the full amount being charged and then I have to process a refund for them. When this happens, then the users only remember that problem they had making a payment and not how easy it was to register.

Switched from

[Campminder](https://www.capterra.com/p/79177/CampMinder/)

Campminder is a great company. We are a small not for profit Summer Camp that also has Family Camps and Adult Camps and Campminder did not have a way to fully include those camps the same way as our Youth Camps. We also weren't using all of the products we were paying for, therefor when they announced that they were increasing the rates, we getting enough to justify the increase for us.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

April 10, 2024

Anne, thank you for the thoughtful review. We aer happy to har we are meeting most of your needs. Regpack allows users to go on payment plans or to pay in full, all in a simple interface. Sounds like you would like to configure things so that one option would be more prominent. That is totally possible. Suppot will be reaching out to help you with your options. Thanks again for your supoprt and use of Regpack!

RP

Rachael P.

President

Primary/Secondary Education

### "Rough start, smooth operation"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

March 1, 2024

Frustrating at first during set up but once it got going, it runs great and parent feedback is very positive overall.

Pros

It's totally customizable which was necessary for our program

Cons

Set up was full of bugs and required a LOT of work to make it functional. Data entry is cumbersome with a LOT of clicks and no bulk editing for our setup.

Switched from

[CourseStorm](https://www.capterra.com/p/159668/CourseStorm/)

Needed automatic billing and more robust registration options

Alternatives considered

[ProClass](https://www.capterra.com/p/115868/ProClass/)

[Playground](https://www.capterra.com/p/220200/Playground/)

[FACTS](https://www.capterra.com/p/148464/FACTS/)

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JJ

Jared J.

Coordinator, Youth Camps and Community Programs

Education Management

### "Regpack Review for Camp Admin"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 26, 2024

Great customer support and limitless ways to configure and fine tune to your organization's needs.

Pros

Regpack has a multitude of options for administrators to apply to their own use of the product as well as how they can allow their audience/customers to enter information and receive information.

Cons

Regpack features could be a little more intuitive for admin and users.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/124427/Regpack/reviews/)

Popular comparisons

[Eventbrite vs Regpack](https://www.capterra.com/compare/114949-124427/Eventbrite-vs-Regpack)[Cvent Event Management vs Regpack](https://www.capterra.com/compare/26318-124427/Cvent-Event-Management-vs-Regpack)

[EventCreate vs Regpack](https://www.capterra.com/compare/124427-147664/Regpack-vs-EventCreate)[SmartRec vs Regpack](https://www.capterra.com/compare/124427-198905/Regpack-vs-SmartRec) 

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