--- title: "Regpack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Regpack Software - reviews, pricing plans, popular comparisons to other Admissions products and more." source_url: "https://www.capterra.com/p/124427/Regpack/" page_type: "product" language: "en" publication_date: "2026-10-19" --- # Regpack Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 19, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Regpack ## What is Regpack? Regpack is a cloud-based registration and payment platform built for organizations that manage events, camps, courses, or programs — virtual or in-person. It combines flexible form building with conditional logic, so that registration workflows automatically adapt to each applicant. Payments are fully integrated, with support for automated payment plans and variable pricing based on registration data, reducing manual billing work. Built-in dynamic reporting gives teams real-time visibility into registrations, revenue, and participant data without exporting to spreadsheets. Additional features include embedded eSigning to collect agreements within the registration flow and a centralized dashboard for managing all program operations in one place. ## What is Regpack used for? [Registration](https://www.capterra.com/registration-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Camp Management](https://www.capterra.com/camp-management-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 372 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Pros & cons Streamlined registration experience Flexible project setup and duplication Limited and confusing payment features Frequent technical glitches Contact vendor for pricing Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - Daycare / 2025 - Membership Management / 2025 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Regpack?[Manage this product listing](https://www.g2.com/products/regpack/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Regpack 4.4 (372) VS. [4.4 (558)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting Price Contact vendor Starting Price $63 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.0 (372) Ease Of Use 4.3 (5,832) Value For Money 4.4 (276) Value For Money 4.3 (3,606) Customer Service 4.3 (357) Customer Service 4.4 (3,335) ## Regpack alternatives [4.3 (620)](https://www.capterra.com/p/102088/NeonCRM/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [Eventbrite](https://www.capterra.com/p/114949/Eventbrite/) [4.6 (5,838)](https://www.capterra.com/p/114949/Eventbrite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/114949/Eventbrite/) [Cvent Event Management](https://www.capterra.com/p/26318/Cvent-Event-Management/) [4.5 (1,099)](https://www.capterra.com/p/26318/Cvent-Event-Management/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/26318/Cvent-Event-Management/) Highest Rated [Whova](https://www.capterra.com/p/149712/Whova/) [4.8 (2,498)](https://www.capterra.com/p/149712/Whova/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/149712/Whova/) [View all alternatives](https://www.capterra.com/p/124427/Regpack/alternatives/) ## FAQs about Regpack Overview ### What problems does Regpack solve? Regpack solves paper-based, fragmented registration workflows by collecting family, applicant, medical, payment, and permission data in customizable online forms. It helps camps, schools, nonprofits, and event teams track registrants, approvals, waitlists, rosters, and balances; send triggered reminders and invoices; and produce filtered reports for staffing, billing, and program planning. Answer based on 234 reviews Overview ### Which roles and teams benefit most from Regpack? Regpack is most used by directors, executive leaders, and owners overseeing registration-driven programs. Camp directors, registrars, and program managers manage participant enrollment, forms, payments, and schedules, while administrative and operations teams handle records, communications, reporting, and day-to-day registration support. Answer based on 346 reviews Overview ### What company size and industries is Regpack built for? Regpack is designed primarily for small organizations, which account for 86% of reviewers, and for Education Management, its top industry at 27%. It supports camps, courses, after-school programs, educational tours, retreats, conferences, group tours, and membership organizations, with additional use among nonprofits (19%) and religious institutions (7%). Answer based on 372 reviews Features and Usability ### What are the key features of Regpack? Regpack includes online registration and customizable forms that collect participant information and can present conditional questions. Its payment processing supports credit card and ACH online payments, payment plans, refunds, and event revenue visibility. Core administration features also include registration management, automated reminders, attendee profiles, and role-based permissions. Answer based on 31 reviews Integrations ### Which third-party tools and platforms does Regpack integrate with? Regpack integrates with 4 third-party tools: Fexa, Google Analytics, Salesforce Commerce Cloud, and Zapier. These connections support facilities operations, website analytics, commerce workflows, and app-to-app automation, allowing organizations to exchange registration-related data with systems used across their operational and digital environments. Answer based on 16 reviews Getting Started and Support ### How easy is it to onboard and train a team on Regpack? Regpack offers live online training, videos, and documentation for team onboarding. Reviewers report that staff members can handle routine tasks quickly after training, while admins configuring complex forms, payments, workflows, and reports need more time. Project-manager guidance and recorded sessions help teams learn, though some users find the admin interface and self-service resources challenging initially. Answer based on 88 reviews Getting Started and Support ### What customer support options does Regpack offer, and how do users rate the experience? Regpack offers email/help desk support, an FAQ/forum, and a knowledge base. Users often describe staff as helpful, patient, and knowledgeable, with thorough setup guidance and useful tutorials. However, some report delayed email replies, difficult back-and-forth for complex issues, and frustration when urgent problems require faster resolution. Answer based on 186 reviews Security ### How does Regpack handle data security and access control? Regpack uses security codes during login and may automatically log users out, requiring reauthentication. It supports username-and-password accounts, including a single login for access to multiple client projects. Reviewers report frequent password-reset and login problems, and one reported that administrators could access each other’s accounts through copied backend URLs, though they believed it was resolved. Answer based on 18 reviews ## Pros and Cons Streamlined registration experience 88% positive reviews out of 85 Most reviewers find the registration process highly customizable, efficient, and easy for both organizers and participants. Limited and confusing payment features 36% negative reviews out of 70 Some reviewers indicate payment options lack flexibility, cause user confusion, and present integration or billing challenges. Flexible project setup and duplication 94% positive reviews out of 33 Most reviewers describe project management as adaptable, with easy duplication and strong support during setup. Frequent technical glitches 74% negative reviews out of 47 Most reviewers report recurring bugs and system errors, causing frustration and extra work during critical periods. Anne W. Camp Manager, 11 - 50 employees. "Sometimes it is a day or 2 before my problem is resolved and when you are processing registrations daily with an unresolved problem, then it means more work for me." Comprehensive event management tools 100% positive reviews out of 22 Most reviewers indicate event management is streamlined, intuitive, and supports efficient setup for recurring events. Inefficient email-based support 50% negative reviews out of 40 Some reviewers describe email communication as slow, difficult for complex issues, and lacking effective real-time support. ## Features AI summary Based on 3,812 Admissions reviews Capterra data shows that buyers of registration software rank the following features as their top priorities: - **Online Registration** (**67%** of reviewers rated this feature as critical) - **Registration Management** (**60%**) - **Payment Processing** (**55%**) Regpack supports all three features that reviewers rate most highly: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses collect registrations through an online process, manage participant and enrollment details more efficiently, and handle payments within the same system, allowing teams to reduce manual work and keep registration operations organized from sign-up to payment. Online Registration 4.5 (37) 70.27% of 37 reviewers that rated this feature as important or highly important Real-time registration over the web Registration Management 4.5 (16) 93.75% of 16 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Payment Processing 4.2 (39) 76.92% of 39 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Mobile Access 4.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 4.5 (16) 75.00% of 16 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Online Payments 4.3 (28) 82.14% of 28 reviewers that rated this feature as important or highly important Accept and process online payment transactions Regpack 194 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Adaptive Learning: Intuitive interface and user-friendly design which seamlessly integrate with existing workflows - Adjustments: Adjusts sales tax prices for certain products, customers, or occasions where necessary - Admissions Management: Handle the registration and admission process for existing and new students - AI Copilot: A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users - AI Text Generation: Allows users to generate text based on a text prompt. - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Alumni Management: Tools that help educational institutions or fundraising organizations connect with alumni - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Assessment Management: Creation, administration, and evaluation of assessments or tests - At-Risk Customers: Identify customers that are more likely to cancel their subscriptions - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Profiles: List information about event guests - Automation: Automates manual tasks such as visitor arrival and departure notifications, guest badge printing and contact information autofilling. - Autonomous Task Execution: Completes tasks independently without constant human intervention - Badge Management: Create, manage, and print wearable badges - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Billing Types: Provide the option to combine recurring, one-time, and usage based billing - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Bundles: Ability to group standard plans and products to create bundles - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Candidate Management: Build, track, and maintain relationships with candidates - Central Reservation System: Update and maintain information on inventory and rates to manage guest reservations in real time - Channel Management: Manage various distribution channels, build relations with channel partners, and track their performance - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Confirmations/Reminders: Automated reminders and confirmations for booked appointments and events via text or email - Consolidation: Centralize payments data from multiple sources such as gateways or payment service providers - Contact Management: Manage, organize, and store contact information - Contract/License Management: Track, store, and access client contracts or licenses - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - CRM & Sales: Integrate with software that manages customers, sales, and marekting. - Cross Selling Functionality: Automatically suggest related, complementary or add-on items to customers - Cross-system Integration: Works across multiple software systems or databases - Custom pricing: Enables administrators to set up job post packages for companies to purchase, including customized pricing plans. - Customer Churn: Address customer churn by identifying the causes of cancellations - Customer Data Management: Searchable repository of information about clients - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Decision Making: Makes informed choices based on available data and objectives - Deferred Revenue: Track payments received for products that haven't be delivered yet - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Discounts: Define standard and custom discounts that can be applied to one or more products and plans - Document Management: Store, manage, and track all electronic documents in a centralized location - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Pricing: Real-time price adjustment for a product or service to reflect changing market conditions, geolocation, customer behavior, etc. - Electronic Payments: Electronically collect payments for goods or services - Email customization: Design and customize email communications - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Engagement Tracking: Tracks metrics that provide insight into how a user interacts with any interface or product - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Calendar: A list of events with their respective dates - Event Creation: Allows event planners to create a branded registration page for web and mobile. - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Event Ticketing: Manage tickets for specific events - Event website creation: Design and manage a dedicated event website. - Facility Management: Manage the maintenance of building facilities - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Fee Management: Track collected or paid charges for services performed or access granted - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Financial Aid Management: Manage information and/or provide updates regarding student financial aid - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - Financial Management: Plan, manage, and track the financial activities of an individual or organization - Floor Plans & Maps: Actual floor locations and directions with the virtual floor map to reflect a realistic view of the floor during the virtual tour - For Campgrounds: The software is designed for campgrounds - For Higher Education: Software designed for higher education organizations - For Summer Camps: The software is designed for summer camps - Forms Automation: Automate repetitive tasks such as filling out information or creating certain types of forms - Forms Management: Store, manage and track all forms in a centralized location - Funnel Management: Provides an overview of the number of applicants at each stage in the admissions process, from prospect to enrolled student - Gamification: Games or game-like elements to track progress and reward accomplishments - GDPR Compliance: Ensure compliance with the General Data Protection Regulation protocols - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Generative AI: Use AI to generate content in the form of text, images, videos, etc. - Group Registration: Register a group/batch of attendees - Guest List Management: Curating an intentional list of prospective guests as per relative interests to achieve specific goals. - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Housing Management: Overseeing housing processes, including room occupancy, roommate preferences, and maintenance management - Inventory Management: Track and manage inventory levels to maintain proper supply - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Itinerary Creation: Planning and organizing a detailed schedule or plan of activities for a particular event, trip, or project - K-12: Software designed for kindergarten through 12th grade schools - Kiosk Ticketing: Obtain tickets via Kiosk upon arrival at event - Lead Capture: Automatically identify and save contact information of potential customers - Lead generation and retrieval: Tools for capture and follow-up of leads generated during an event. - Lead Nurturing: Engage with a lead throughout the sales process by actively providing information - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Management: Manage health, disease, care and case management functions from a central location - Medication Management: Administer and track medication inventory, schedules, dosage, and side-effects - Mobile Access: Access software remotely via mobile devices - Mobile Check-in: Allow attendees to check in via their mobile devices - Mobile Ticketing: Allowing users to order, pay for, obtain, and validate tickets using mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Language: Manage and support multiple languages - Multi-part Deals: Create deals that combine multiple products and plans, with differrent pricing - Multi-step Planning: Ability to break down and plan multi-step processes - Natural Language Interaction: Allows users to give natural-language instructions for browser-based tasks. - Offer Optimization: Optimize product offerings and packages to increase customer loyalty - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Opportunities: Manage open opportunities for new or existing customers. - Optimization: Offers the ability to enhance listings with menus, photos, videos, or other rich data - Package Creation: Sell multiple products or services together, as a set - Packages: Track the financial performance of various types of packages. - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Payment Processing: Accept, record, and reconcile financial transactions - Payment Terms: Provide multiple payment terms per customer or contract - Personalized Billing: Different types of billing such as: recurring, one time changes, based on number of seats or usage - Plan Changes: Monitor plan changes such as upgrades and downgrades, or cancellations. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Price/Margin Management: Track and manage the profit margin between the cost of a product and its selling price. - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Print-at-Home: The ability to print tickets before arriving - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Prospecting Tools: Tools designed to streamline the process of lead generation and management for sales teams - QR Codes: Matrix barcode that stores information - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Updates: Receive system updates as soon as any changes are made - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Renewals: Allows users to renew existing contracts based on contracted pricing and existing assets already owned - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Reserved Seating: Specify type/number of reserved tickets based on seating selected during booking - Resource Management: Process of planning, scheduling and executing the optimal and effective use of human capital across projects - Revenue Accrual: Recognition rules to accrue revenue on a daily or monthly basis - Revenue Forecasting: Estimates potential revenue based on current performance and market trends. - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Scoring: Automatically calculate score after the assessment - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Season Tickets: Grants the users access to all events for one season - Seating Map: For selection of seat at booking or check-in - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Alerts: Allows admissions professionals to send applicants alerts via SMS - SMS Messaging: Send messages via SMS - SMS Reminders: Reminders sent via SMS/text message - Social Media Integration: Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. - Social Promotion: Market event via social media tools - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Standard Price: Assign standard monthly and yearly prices to products, plans, and packages - Supplier Management: Manage all supplier data and operations - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Brokering: The resale of tickets based on demand and availability - Ticket Reservations: Create and manage ticket reservations for various events - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transportation Management: Organize and track the physical movement of goods from one location to another - Upsell & Cross-sell: Identify opportunities to upsell and cross sell based on product usage. - Usage Tracking: Track a business' IaaS usage statistics through dashboards, metrics, and reporting. - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - User registration process: User experience of registering for an event - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Venue Management: Includes all operations and activities associated with a physical space or location that is used for hosting events - Visitor Registration: Make a list and register visitors - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Website & CMS Embedding: Embeds registration forms or widgets directly into external websites - Website Management: Built-in website builder or integration with third-party site - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (302) 4.2 Based on 302 reviews ## Pricing Value for money 4.4 (276) [View pricing plan details](https://www.capterra.com/p/124427/Regpack/pricing/) SMB Custom Quote Available. It includes: - Dedicated project consultant - Dedicated support team access - Unlimited Emails - Unlimited Reports - Unlimited Payment Plans - Unlimited Projects - Unlimited Forms - Payment dashboard & installment plans - Calendly Integration - 10 Scheduled Emails - Custom fields and triggers Mid-Market Custom Quote Available. It includes: - Additional Licenses - Everything in SMB - 50 Scheduled emails - Insider blog access - Organization-level reporting - Salesforce, Hubspot, & Quickbooks integrations - SEO/AEO Enhancements - Project consultant for 12 projects - Personal training sessions Mid Market Plus Contact vendor for details It includes: - Unlimited scheduled emails - Beta access to upcoming features - Everything in Mid-Market - Additional Licenses - Project consultant on all builds - Priority support - Access to multiple integrations - Enhanced organization-level reporting - Emailed financial reports - Full data migration assistance Value for money 4.4 (276) 4.4 Based on 276 reviews ## Integrations [ Zapier](https://www.capterra.com/p/130182/Zapier/)[ Salesforce Commerce Cloud](https://www.capterra.com/p/180822/Salesforce-Commerce-Cloud/)[ Fexa](https://www.capterra.com/p/220024/Fexa/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (357) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (357) 4.3 Based on 357 reviews ## User reviews Overall rating 4.4 Based on 372 reviews Filter by rating 5(198) 4(140) 3(22) 2(7) 1(5) Mentioned topic Sorted by most recent BA Bailee A. Operations Manager Education Management ### "Strong features, but the workaround we were sold wasn't sustainable, and we couldn't get a refund conversation" 1.0 Overall Rating 1.0 1.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 September 30, 2026 We're a nonprofit with a blend of services that isn't standard, so we took our time. We began researching and doing demos last fall and narrowed our decision in May 2026. During sales, we asked detailed questions and were told our needs had a solution. One of our main needs was scheduling tied to invoicing. Calendly came up as the natural option, but it's only a scheduler and isn't connected to invoicing, so it didn't fit. Our sales rep then found a workaround, demonstrated it (including a custom build sample), and told us development might adjust it but that it was doable. Our agreement began June 1. We submitted a detailed requirements spreadsheet and had a consultation call, with the rest handled by email. Development built the workaround differently from what sales had shown us. Calendly was then brought up again, and we looked at it a second time, but it still wouldn't connect to our invoicing and would recreate the manual work we're trying to eliminate. Development explained that the only route to what we needed was a large build with updates required year over year, which isn't sustainable for an organization that adds and removes services. At our tier, development is also not available for large custom work, only small tweaks. We concluded the workaround was a band-aid and terminated in July. We also didn't realize our tier (SMB, 1-year) didn't include the QuickBooks Online sync that caught our eye. The presentation named the plan but didn't show the sync or list what the tier included, and we had to find the breakdown on their website ourselves. The related feature suite would have been an additional charge. Our payment was upfront (three payments of $1,600, $4,800 total, for a locked-in rate). When we asked about a refund, we received a copy of the policy and then no further response, despite phone and email follow-ups through August and September with multiple people, including our sales rep and the customer service email. Advice for other buyers: if your needs are unusual, especially if you need scheduling and billing to work together, ask directly whether the platform does it natively or only through a custom workaround, and whether that workaround will be built and maintained at your tier. Get every promised capability and tier inclusion in writing. Pros Many of the features are genuinely strong, and the demos showed a lot of promise. This may be a great fit for organizations with standard registration and payment needs. Cons Scheduling tied to invoicing isn't native and depends on a large custom build. Key integrations like QuickBooks aren't clearly tied to tiers in the sales presentation. Development support at our tier covers only small tweaks. We received no substantive response to refund requests after the initial policy message. Alternatives considered [ACTIVENet](https://www.capterra.com/p/115451/ACTIVE-Net/) [SuiteDash](https://www.capterra.com/p/154949/SuiteDash/) [Daxko Operations](https://www.capterra.com/p/268006/Daxko-Operations/) [TutorCruncher](https://www.capterra.com/p/145838/TutorCruncher/) Reasons for choosing Regpack Our unique billing needs and tiered discounts to students and families is something that limits many platforms. Regpack had a solution but it meant a workaround for scheduling students that was promised as an option. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MR Mohammed R. Technical Engineer Computer & Network Security ### "Easy to Use and Efficient Registration Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 September 20, 2026 Pros I liked how easy Regpack is to use and how it helps simplify the registration and payment process. The platform is well-organized, saves time, and makes managing participant information much more efficient. Cons The interface can feel a little overwhelming at first, and some features take time to learn. A few customization options could also be more intuitive. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. ML Marsha L. Manager Child Day Care Services ### "Regpack a NonProfit’s Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2026 I like how Regpack automates many of the processes that would otherwise take significant administrative time. Pros Regpack is valuable for day to day operations. It is great for registrations, payments, payment plans and ongoing program administration in one place. Cons The platform can seem to be more complicated than it needs to be. Some process require too many steps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Chelsea G. Finance and Partnerships Manager Education Management ### "Just Ok..." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 3, 2026 We had an ok experience but was not as excited about the system at the end of camp as we had been at the beginning of registration. Pros I liked the registration system tracking available spots and I think the flow of registration was intuitive. Cons I found the reporting to be cumbersome. Also, the system made payments very unclear for parents; it led to a lot of frustration with families. We also had an issue with people registering, paying for camp, and skipping fields that were marked as mandatory (safety waivers, etc...). Parents often complained about getting locked out and unable to add more weeks to their carts after the initial check out process. Switched from [Sawyer](https://www.capterra.com/p/163567/Sawyer/) We were looking for a more intuitive registration system Alternatives considered [Jumbula](https://www.capterra.com/p/141309/Jumbula/) Reasons for choosing Regpack We were excited about the potential of the systm compared to Jumbula Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EW Emily W. Administrative Assistant Non-Profit Organization Management ### "Great decision from our camp! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 We have been very pleased with the decision to use Repack. The people we have worked with have been great from the sales team (so much patience with all of our questions) to the customer service and trainers! Pros Repack helped streamline our registration to be easier for both our camp and the people who register. We have also had an incredible customer support experience. They are quick to respond and pursue an answer that is specific to our need and not give just a generic response. We have seen it worth the investment to use Repack. We also love the integration of it directly on our website instead of going to an outside browser. It took a bit to learn, but back end event management has been a game changer for us an d the training was great! Cons We do wish that there was a store component. We can use Repack for people to add merchandise to their ticket, however we would like to see a section that had pictures and you can select individual sizes/colors once you select product instead of making each individual size/color their own product on a long list of items. This is narrowing in on a wish, we really don't have many things we don't like about it! Switched from [Wix](https://www.capterra.com/p/169007/Wix/) It was not compatible with our needs and created a lot of work when searching/managing our campers. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reasons for choosing Regpack Our sales guy, \[sensitive content hidden\], was fantastic and talked through lots of options. At the time it was slightly cheaper as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Aryn C. COO Non-Profit Organization Management ### "RegPack Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 21, 2026 It has been good. This has been a learning experience as we navigate needing a registration system. Our capacity is not as large as some organizations that may use RegPack and all it's features. Pros The registration process seems to be straightforward and easy for our parents and guardians to use. We have had no issues on the customer support side either. Cons It seems like the system is almost too complicated for what we need. This is not necessarily con, it is just the one takeaway I have from using the system. Alternatives considered [Textline](https://www.capterra.com/p/168213/Textline/) [CampBrain](https://www.capterra.com/p/79173/CampBrain/) [AfterSchool HQ](https://www.capterra.com/p/10035274/AfterSchool-HQ/) Reasons for choosing Regpack Seemed to check all our boxes of things we needed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KC Kelie C. Camp Owner Director Child Day Care Services ### "Great Set Up, Lackluster Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 July 20, 2026 I paid in the $5000 range for the product and did not feel I got what I paid for. In the beginning it was great! I had a lot of support from my Project Advisor \[sensitive content hidden\] who was extremely helpful answering my questions and helping me get everything how I wanted it - the whole of registration, certain triggers so I could get the emails I wanted, as well as send. She was fantastic! However, once I needed customer service support the experience lacked what I needed. Some parent feedback I've received is that they can't figure out how to add additional weeks or camp store money (products). Pros I enjoy how customizable Regpack is in terms of forms and fields as well as triggers. I was able to fully customize how I wanted my registration to flow as well as add triggers for different products when parents select different answers to questions. I also liked how I could trigger different discount codes for different answers within forms Cons The customer service was not very helpful. During my most busiest season my scheduled emails did not work, and still do not. I reached out at the end of april/early may to let them know of the issue, and camp ends the end of july and they still do not work. I have reached back up as follow up and have been told they still don't have an answer why. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reasons for choosing Regpack I didn't need all the bells and whistles of CampBrain Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Tabitha B. Event Leader Civic & Social Organization ### "Regpack is the Best Choice for Event Registration " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Great! It allows me to do everything I need for even registration in one place. Parents signing their children up for events is super easy now! Pros Repack allows me to gather payments, registration information, and everything I need for an affordable price and easy use. Cons It took a while to master the use of it and learn how to use all the functions. Once I learned, It was easy to teach others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2026 Thanks so much, Tabitha! We love hearing that Regpack gives your team one place to manage registrations, payments, and the information you need to run your events. Making sign-ups easier for families while helping your team stay organized is exactly what we’re here for. We’re glad Regpack is giving you more time back to focus on the work that matters most, growing and supporting your community! RP ryan P. Graphic Designer Design ### "decent value for saving time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 21, 2026 Overall, the pricing feels fair for what you get, especially if you need advanced features like group registration, flexible pricing, Pros I like how centralizes billing, recurring payments, autobill options, invoicing, and reminders in one place, which cuts down on spreadsheets and manual follow-ups Cons A big thing I'm not a fan of is the interface isn’t immediately intuitive and setting up complex registrations or payment plans can take time and test one's patience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2026 Thanks so much, Ryan! We’re glad Regpack is helping centralize billing, recurring payments, invoicing, reminders, and follow-ups in one place. Cutting down on spreadsheets and manual work is exactly what we want for your team. We also appreciate the feedback on setup, and our Support team is always happy to help make more complex registrations and payment plans easier to manage. Thanks for choosing Regpack! NC Nancy C. Associate Executive Director Performing Arts ### "Regpack Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 8, 2024 Overall this system works for our programs. We have a very complex set of needs and for the most part Regpack meets those needs Pros We have a very complex registration with multiple programs and options. Regpack allows us to keep everything organized for our patrons. It also handles the payments for all our programs with automated billing. Cons Our setup is very complex and we do run into technical glitches. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124427/Regpack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [Eventbrite vs Regpack](https://www.capterra.com/compare/114949-124427/Eventbrite-vs-Regpack)[Cvent Event Management vs Regpack](https://www.capterra.com/compare/26318-124427/Cvent-Event-Management-vs-Regpack) [EventCreate vs Regpack](https://www.capterra.com/compare/124427-147664/Regpack-vs-EventCreate)[Jumbula vs Regpack](https://www.capterra.com/compare/124427-141309/Regpack-vs-Jumbula)