--- title: "Regpack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Regpack Software - reviews, pricing plans, popular comparisons to other Registration products and more." source_url: "https://www.capterra.com/p/124427/Regpack/" page_type: "product" language: "en" --- # Regpack Software Review 2026: Features, Integrations, Pros & Cons Last updated on July 23, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Regpack ## What is Regpack? Regpack is a registration platform built around the reality that most registration processes are more complicated than a basic form and a PayPal button can handle. Whether an organization is managing multi-session enrollment with eligibility rules, tiered pricing based on membership status, or registration that requires document collection and payment in the same workflow, Regpack handles it without custom development. Conditional logic means registrants only see what is relevant to them, reducing confusion and the support volume that comes from people selecting the wrong options. Administrators get real-time visibility into who has registered, what they owe, and where spots remain — so registration management is a live operation rather than a periodic spreadsheet export. ## What is Regpack used for? [Registration](https://www.capterra.com/registration-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Camp Management](https://www.capterra.com/camp-management-software/) Recognitions Shortlist Overall rating Based on 368 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Pros & cons Streamlined and customizable registration Flexible project setup and duplication Inflexible and confusing payment features Frequent technical glitches and errors Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Daycare / 2025 - Membership Management / 2025 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Regpack alternatives Highest Rated [4.7 (3,644)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (2,055)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [3.9 (83)](https://www.capterra.com/p/115451/ACTIVE-Net/reviews/) Starting price $20.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 72% of reviewers rated it above 4 stars ## FAQs about Regpack Overview ### What problems does Regpack solve? Regpack solves messy, manual registration workflows by centralizing custom forms, payments, waitlists, reporting, and automated emails in one system. Camps, event teams, nonprofits, schools, and program managers use it to replace paper forms, spreadsheets, and fragmented billing, while handling complex pricing, family registrations, approvals, and real-time participant tracking more efficiently. Answer based on 231 reviews Overview ### Which roles and teams benefit most from Regpack? Regpack is most used by directors, executive leaders, registrars, and operations teams that manage high-volume registration and payment workflows. Camp and program directors use it to organize enrollments, forms, and participant communication, while administrative staff and coordinators handle daily data entry, scheduling, reporting, and customer support more efficiently. Answer based on 339 reviews Talk to an expert ### More questions? Ask our experts Overview ### What company size and industries is Regpack built for? Regpack is built mainly for small organizations, with 86% of reviewers from small businesses, and it most often serves Education Management at 27%. It is designed for camps, courses, after-school programs, educational tours, retreats, conferences, group tours, and membership organizations, with additional use in nonprofits at 19% and religious institutions at 8%. Answer based on 365 reviews Features and Usability ### What are the key features of Regpack? Regpack includes core registration management features like online registration, customizable forms, and conditional logic for multi-step applications. Reviewers also focus on payment processing with payment plans, recurring billing, and refunds, plus differentiators such as automated emails, custom reporting, filtering, and a client portal for tracking status and account information. Answer based on 183 reviews Integrations ### Which third-party tools and platforms does Regpack integrate with? Regpack integrates with QuickBooks Online for finance, Submittable for scholarship application review, and Blackbaud Raiser’s Edge NXT for centralized donor and event records. Official catalog listings also show Calendly and Zapier, bringing the total to 5 third-party tools that cover scheduling, accounting, application management, fundraising, and workflow connections. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on Regpack? Regpack offers live online training, video tutorials, and documentation, which help teams get started, but onboarding is not equally easy for everyone. Staff using everyday tasks often get comfortable quickly after training, while admins, new owners, and nontechnical users usually need more time to learn setup, terminology, and deeper customization. Answer based on 87 reviews Getting Started and Support ### What customer support options does Regpack offer, and how do users rate the experience? Regpack offers email/help desk support, an FAQ/forum, and a knowledge base. Many users describe support as helpful, patient, and responsive during setup and training, with useful self-service materials. Common frustrations center on email-only back-and-forth, slower replies for urgent issues, and difficulty resolving complex problems quickly. Answer based on 183 reviews Security ### How does Regpack handle data security and access control? Regpack uses account logins, recurring security codes, single-login access across client projects, and year-to-year user accounts to protect access. Reviewers generally describe security as good and note updated security tools, but some report frequent logouts, password-reset failures, account lockouts, and a past admin URL access issue that was reportedly resolved. Answer based on 18 reviews ## Pros and Cons Streamlined and customizable registration 88% positive reviews out of 83 Most reviewers report the registration process is user-friendly, adaptable, and simplifies participant management significantly. Inflexible and confusing payment features 35% negative reviews out of 68 Some users comment payment options lack flexibility, cause confusion, and create difficulties with refunds and billing. Flexible project setup and duplication 94% positive reviews out of 33 Most reviewers describe project management as adaptable, with easy duplication and strong support for complex needs. Frequent technical glitches and errors 74% negative reviews out of 47 Most reviewers indicate bugs and issues disrupt workflows, requiring time-consuming troubleshooting and causing user frustration. Anne W. Camp Manager, 11 - 50 employees. "Sometimes it is a day or 2 before my problem is resolved and when you are processing registrations daily with an unresolved problem, then it means more work for me." Comprehensive event organization tools 100% positive reviews out of 21 Most reviewers indicate event management is streamlined, customizable, and supports efficient coordination for diverse events. ## Features AI summary Based on 3,760 Registration reviews Capterra data shows that buyers of registration software rank the following features as their top priorities: - **Online Registration** (**67%** of reviewers rated this feature as critical) - **Registration Management** (**60%**) - **Payment Processing** (**55%**) Regpack supports all three features that reviewers identify as most important: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses collect sign-ups online, keep participant records organized, and handle payments within the same system, allowing teams to manage the full registration process more efficiently and with fewer manual steps. Online Registration 4.5 (36) 69.44% of 36 reviewers that rated this feature as important or highly important Real-time registration over the web Registration Management 4.5 (16) 93.75% of 16 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Mobile Access 4.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Attendee Tracking 4.6 (14) 57.14% of 14 reviewers that rated this feature as important or highly important A list of registered participants Customizable Forms 4.5 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Payment Processing 4.3 (38) 76.32% of 38 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Regpack 177 features Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Define levels of authorization for access to specific files or systems Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Allows businesses to offer customers reservations for a variety of activities. Track and document all activities across devices, networks, and other systems Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Track, manage and store the applications of potential future members, customers or candidates Manage attendance for classes, shifts, meetings, or events Track the attendance of specific individuals or groups Process of managing, tracking, and communicating with individuals who are registered to attend an event A list of registered participants Automatically create schedules based on business needs or employee availability and qualifications Create, manage, and print wearable badges Compare and match accounting/financial records with corresponding bank statements Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Maintain personal certifications/qualifications Create and schedule group classes, recurring appointments, and private sessions, etc. Online registration for classes Schedule in-person or online classes Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Manage a group of members established for coordinating plans, programs, or other initiatives Manage and track all internal and external communication conducted via calls, email, text, or chat Record and track all relevant internal and external communications Capability of a software or system to make decisions and perform actions based on specified conditions Software that specializes in managing events such as conferences, conventions and trade shows Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Record customer information, purchase history, and other notes A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements A document that lists daily activities or maintains a record of all events that happened in a day Import, collect, and capture data from multiple sources Import and export data to and from software applications Protect sensitive data for digital privacy Accept and process credit/debit card transactions Buyer isn't billed until the period is up without any interest charges Track products that are for sale at a reduced price or part of coupon promotions Store, manage, and track all electronic documents in a centralized location Track and view detailed financial donation history made by contacts and members Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach Assemble applications and processes by dragging over and arranging pre-built components Track and collect membership dues Process of automatically notifying clients when payments fail to ensure invoices are paid Electronically collect payments for goods or services Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Reminders sent via email Pre-made examples and templates for emails Confirmation of the enrollment of a student in a course, class, activity, or program Manage the enrollment and onboarding of all new members and accepted applications Schedule and manage the logistics of activities and other gatherings Online registration for events Plan an event's time and location Manage location logistics and coordinate the participation of exhibitors or vendors in an event Track and manage staff profiles, recruitment, schedules, productivity, career development and performance Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk Designed for dance studios Software specialized for non-profit organizations The software is designed for summer camps Designed for events that occur online Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system Store, manage and track all forms in a centralized location Ability to match gifts through the system Monitor application statuses, proposals and award funds Register a group/batch of attendees Manage updates to member's immunization records and track individual allergies Manage the instructor/teacher's schedule, tasks, responsibilities Captures invoice data and maintains comprehensive records for auditing and reporting purposes Creation, processing, verification, and execution of invoices till the payment is made Automatically identify and save contact information of potential customers Automate workflows and trigger campaigns based on customer actions Manage health, disease, care and case management functions from a central location Contact members listed in the database through email, SMS, social, phone, etc. Add, store and access information pertaining to members Comprehensive list that contains information and details of all the members associated with a particular organization or group Online gateway through which members can access/update personal information Handle various types of membership based on groupings Conveniently automatically renew memberships at the end of subscriptions Registration process to become members by providing relevant information and agreeing to terms Monitor task progress and planned accomplishments to better manage project status Access software remotely via mobile devices Ability to make a donation from a mobile device/app Clients can submit payments via mobile devices Manage and handle various international currencies Bookings that last more than one day Utilize the same app for multiple events Manage and support multiple locations Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit Process payments via multiple modes directly through the application Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service Book meetings and appointments through a website or digital platform Create new forms and/or use ready-made online form templates Outlet for members and visitors to submit donations electronically Accept and process online payment transactions Real-time registration over the web Allow users to buy and sell tickets online, register for events, and collect buyer information In-person, onsite registration Manage and track customer orders for goods, investments, or any other purchases Sell multiple products or services together, as a set Allow customers to make a partial payment on an invoice and track remaining debt Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. Integration with payment gateways to facilitate online transactions Manage plans with a set payment schedule that help customers pay outstanding debt Accept, record, and reconcile financial transactions Reconcile payments with corresponding invoices or orders for accounting purposes Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) Adjust communications based on previous interactions or personal preferences Track commitments to donate in the future Tool used to determine accurate pricing and product eligibility for borrowers Process of managing several related projects or business activities to achieve organizational goals Design, communicate, and distribute incentives to perform a specific action Allow users to collaborate and ask questions regarding folders and/or documents within the system Analyze and gain insights into data in real-time Receive data and information in real time Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database Ability to record, store, update, and retrieve information Manage and track recurring gifts Generate recurring invoices Automated process of charging customers at regular intervals for repeated access or use of a product or service Oversee the process of issuing refunds Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Grants the users access to all events for one season Check-in and out via a mobile device or kiosk Online portal through which end users can access the system, manage tasks, or obtain information Send messages via SMS Raise funds via sponsors and grants Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Database of students to track personal information of individuals and families Process of managing customer subscription lifecycle for a recurring service or a product Manage the subscription plans of all active members Create and administer polls and surveys Gauge satisfaction and receive information for improvement and success Create, save, and re-purpose templates for emails, forms, etc. Set up connections to third-party platforms to improve business processes Customize, sell, and distribute tickets Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period Monitor or audit historical and current transactions to analyze customer account activities Track and interpret metrics on the usage of company resources Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Make a list and register visitors Manage volunteer information and direct volunteer resources Record, update and manage waiting lists Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks Web form that allows users to enter data that is sent and processed for different reasons Seamlessly integrates with 3rd party websites Built-in website builder or integration with third-party site Streamlining repetitive tasks and activities through automated and predefined workflows Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.2 (298) 4.2 Based on 298 reviews ## Pricing Value for money 4.4 (273) [View pricing plan details](https://www.capterra.com/p/124427/Regpack/pricing/) SMB Custom Quote Available. It includes: - Dedicated project consultant - Dedicated support team access - Unlimited Emails - Unlimited Reports - Unlimited Payment Plans - Unlimited Projects - Unlimited Forms - Payment dashboard & installment plans - Calendly Integration - 10 Scheduled Emails - Custom fields and triggers Mid-Market Custom Quote Available. It includes: - Everything in SMB - Additional Licenses - Personal training sessions - Project consultant for 12 projects - SEO/AEO Enhancements - Salesforce, Hubspot, & Quickbooks integrations - Organization-level reporting - Insider blog access - 50 Scheduled emails Mid Market Plus Contact vendor for details It includes: - Everything in Mid-Market - Additional Licenses - Project consultant on all builds - Priority support - Access to multiple integrations - Enhanced organization-level reporting - Emailed financial reports - Full data migration assistance - Beta access to upcoming features - Unlimited scheduled emails Value for money 4.4 (273) 4.4 Based on 273 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (354) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (354) 4.3 Based on 354 reviews ## User reviews Overall rating 4.4 Based on 368 reviews Filter by rating 5(196) 4(140) 3(21) 2(7) 1(4) Mentioned topic Sorted by most recent EW Emily W. Administrative Assistant Non-Profit Organization Management ### "Great decision from our camp! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 We have been very pleased with the decision to use Repack. The people we have worked with have been great from the sales team (so much patience with all of our questions) to the customer service and trainers! Pros Repack helped streamline our registration to be easier for both our camp and the people who register. We have also had an incredible customer support experience. They are quick to respond and pursue an answer that is specific to our need and not give just a generic response. We have seen it worth the investment to use Repack. We also love the integration of it directly on our website instead of going to an outside browser. It took a bit to learn, but back end event management has been a game changer for us an d the training was great! Cons We do wish that there was a store component. We can use Repack for people to add merchandise to their ticket, however we would like to see a section that had pictures and you can select individual sizes/colors once you select product instead of making each individual size/color their own product on a long list of items. This is narrowing in on a wish, we really don't have many things we don't like about it! Switched from [Wix](https://www.capterra.com/p/169007/Wix/) It was not compatible with our needs and created a lot of work when searching/managing our campers. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reasons for choosing Regpack Our sales guy, \[sensitive content hidden\], was fantastic and talked through lots of options. At the time it was slightly cheaper as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Aryn C. COO Non-Profit Organization Management ### "RegPack Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 21, 2026 It has been good. This has been a learning experience as we navigate needing a registration system. Our capacity is not as large as some organizations that may use RegPack and all it's features. Pros The registration process seems to be straightforward and easy for our parents and guardians to use. We have had no issues on the customer support side either. Cons It seems like the system is almost too complicated for what we need. This is not necessarily con, it is just the one takeaway I have from using the system. Alternatives considered [Textline](https://www.capterra.com/p/168213/Textline/) [CampBrain](https://www.capterra.com/p/79173/CampBrain/) [AfterSchool HQ](https://www.capterra.com/p/10035274/AfterSchool-HQ/) Reasons for choosing Regpack Seemed to check all our boxes of things we needed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KC Kelie C. Camp Owner Director Child Day Care Services ### "Great Set Up, Lackluster Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 July 20, 2026 I paid in the $5000 range for the product and did not feel I got what I paid for. In the beginning it was great! I had a lot of support from my Project Advisor \[sensitive content hidden\] who was extremely helpful answering my questions and helping me get everything how I wanted it - the whole of registration, certain triggers so I could get the emails I wanted, as well as send. She was fantastic! However, once I needed customer service support the experience lacked what I needed. Some parent feedback I've received is that they can't figure out how to add additional weeks or camp store money (products). Pros I enjoy how customizable Regpack is in terms of forms and fields as well as triggers. I was able to fully customize how I wanted my registration to flow as well as add triggers for different products when parents select different answers to questions. I also liked how I could trigger different discount codes for different answers within forms Cons The customer service was not very helpful. During my most busiest season my scheduled emails did not work, and still do not. I reached out at the end of april/early may to let them know of the issue, and camp ends the end of july and they still do not work. I have reached back up as follow up and have been told they still don't have an answer why. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reasons for choosing Regpack I didn't need all the bells and whistles of CampBrain Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Tabitha B. Event Leader Civic & Social Organization ### "Regpack is the Best Choice for Event Registration " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Great! It allows me to do everything I need for even registration in one place. Parents signing their children up for events is super easy now! Pros Repack allows me to gather payments, registration information, and everything I need for an affordable price and easy use. Cons It took a while to master the use of it and learn how to use all the functions. Once I learned, It was easy to teach others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2026 Thanks so much, Tabitha! We love hearing that Regpack gives your team one place to manage registrations, payments, and the information you need to run your events. Making sign-ups easier for families while helping your team stay organized is exactly what we’re here for. We’re glad Regpack is giving you more time back to focus on the work that matters most, growing and supporting your community! RP ryan P. Graphic Designer Design ### "decent value for saving time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 21, 2026 Overall, the pricing feels fair for what you get, especially if you need advanced features like group registration, flexible pricing, Pros I like how centralizes billing, recurring payments, autobill options, invoicing, and reminders in one place, which cuts down on spreadsheets and manual follow-ups Cons A big thing I'm not a fan of is the interface isn’t immediately intuitive and setting up complex registrations or payment plans can take time and test one's patience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2026 Thanks so much, Ryan! We’re glad Regpack is helping centralize billing, recurring payments, invoicing, reminders, and follow-ups in one place. Cutting down on spreadsheets and manual work is exactly what we want for your team. We also appreciate the feedback on setup, and our Support team is always happy to help make more complex registrations and payment plans easier to manage. Thanks for choosing Regpack! NC Nancy C. Associate Executive Director Performing Arts ### "Regpack Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 8, 2024 Overall this system works for our programs. We have a very complex set of needs and for the most part Regpack meets those needs Pros We have a very complex registration with multiple programs and options. Regpack allows us to keep everything organized for our patrons. It also handles the payments for all our programs with automated billing. Cons Our setup is very complex and we do run into technical glitches. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Priscilla B. Registrar Music ### "Regpack allows for ease in managing a waitlist" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 8, 2024 We are in our 9th year with RP and the past 2 or 3 have been the best ever. The team has worked to better understand our specific business needs and suggest modifications to our specific projects to help ensure a seamless registration process for our customers. Pros Regpack offers the ability to customize your registration project to meet the needs of your business. The ease in managing our waitlisted recipients in RP is one of my favorite features. The automated payment processing and automated emails are also critical. Cons RP offers technical Support by email, but with any technical writing/questions it can be hard to "be on the same page with someone" when exchanging emails. Thankfully, they implemented a Project Success Manager role which allows customers a different type of access for a critical question or concern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Katie R. Camp Director Recreational Facilities and Services ### "Game Changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2024 Pros This platform is customized to meet our specific needs. Parents registering their kids for camp expressed that the process felt smooth and was quick to complete. Cons Adding additional selections after the initial registration process is not intuitive. Switched from [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PT Paul T. Training coordinator Construction ### "Easy to use" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 April 5, 2024 Pros Easy to set up and use. I liked the way the documentation was easy to follow Cons There is a lot to learn to make the program functionable. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DW Drew W. Camp Director Education Management ### "Success with Regpack" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 4, 2024 Pros Regpack's team was super responsive and helped me to get my system set up efficiently and on schedule. Cons Once my system was in place, I was sort-of left to figure the rest out myself. I could've used some more hands-on support from the customer support team. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124427/Regpack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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