--- title: "Regpack Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Regpack Software - reviews, pricing plans, popular comparisons to other Registration products and more." source_url: "https://www.capterra.com/p/124427/Regpack/" page_type: "product" language: "en" --- # Regpack Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Regpack ## What is Regpack? Regpack is a registration platform built around the reality that most registration processes are more complicated than a basic form and a PayPal button can handle. Whether an organization is managing multi-session enrollment with eligibility rules, tiered pricing based on membership status, or registration that requires document collection and payment in the same workflow, Regpack handles it without custom development. Conditional logic means registrants only see what is relevant to them, reducing confusion and the support volume that comes from people selecting the wrong options. Administrators get real-time visibility into who has registered, what they owe, and where spots remain — so registration management is a live operation rather than a periodic spreadsheet export. ## What is Regpack used for? [Registration](https://www.capterra.com/registration-software/)[Payment Processing](https://www.capterra.com/payment-processing-software/)[Camp Management](https://www.capterra.com/camp-management-software/) Recognitions Shortlist Overall rating Based on 370 user reviews Reviews sentiment Positive 91% Neutral 6% Negative 3% Pros & cons Streamlined registration experience Flexible project setup and duplication Limited and confusing payment features Frequent technical glitches Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... - Daycare / 2025 - Membership Management / 2025 - Recurring Billing / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## Regpack alternatives Highest Rated [4.7 (3,654)](https://www.capterra.com/p/153752/Vagaro/reviews/) Starting price $23.99 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.4 (36)](https://www.capterra.com/p/115868/ProClass/reviews/) Starting price $249.95 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.4 (556)](https://www.capterra.com/p/76116/WildApricot/reviews/) Starting price $63.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [4.2 (2,068)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars ## FAQs about Regpack Overview ### What problems does Regpack solve? Regpack solves messy, paper-heavy registration workflows by centralizing forms, payments, approvals, waitlists, reporting, and automated emails in one system. Camps, nonprofits, schools, event planners, and registration administrators use it to handle complex pricing, family or group registrations, and real-time tracking without manual data entry or scattered spreadsheets. Answer based on 244 reviews Overview ### Which roles and teams benefit most from Regpack? Regpack is most used by directors, program managers, registrars, and administrative teams that run registrations, payments, and participant communications. Operations leaders use it to streamline enrollment workflows and reporting, while executives, owners, and presidents rely on it for oversight of revenue, capacity, and program performance across camps, events, and classes. Answer based on 344 reviews Overview ### What company size and industries is Regpack built for? Regpack is designed for camps, courses, after school programs, educational tours, retreats, conferences, group tours, and membership organizations, with 86% of reviewers from small businesses and Education Management leading at 27%. It also serves midsize firms at 8% and enterprises at 6%, especially in non-profits at 19% and religious institutions at 7%. Answer based on 370 reviews Features and Usability ### What are the key features of Regpack? Regpack includes core registration management tools like online registration, customizable forms with conditional logic, and group or family registration. Reviewers also focus on payment processing features such as payment plans, recurring billing, refunds, and multiple payment options, plus differentiators like automated emails, custom reporting, registrant tracking, and client portal access. Answer based on 186 reviews Integrations ### Which third-party tools and platforms does Regpack integrate with? Regpack integrates with QuickBooks Online for finance workflows, Blackbaud Raiser's Edge NXT for donor and event records, and Submittable for scholarship application evaluation. It also connects to Calendly for scheduling and Zapier for broader automation across other third-party apps. Answer based on 18 reviews Getting Started and Support ### How easy is it to onboard and train a team on Regpack? Regpack offers live online training, videos, and documentation, which give teams several ways to learn. Front-line staff and new users often get comfortable quickly after guided sessions, while admins handling setup, workflows, and custom registration logic usually need more time due to a noticeable learning curve and some self-directed learning. Answer based on 88 reviews Getting Started and Support ### What customer support options does Regpack offer, and how do users rate the experience? Regpack offers email/help desk support, FAQ/forum resources, and a knowledge base. Users often describe support as helpful, patient, and quick during setup and training, but many report slower email back-and-forth later on. The self-service materials help, though some users find the knowledge base hard to search for specific answers. Answer based on 186 reviews Security ### How does Regpack handle data security and access control? Regpack uses user accounts and logins for applicants, participants, and admins, with repeated security code verification and other updated security tools. Reviewers generally describe security as good, but some report frequent logouts, password reset problems, account lockouts, and a past admin-access issue through copied backend URLs that was reportedly resolved. Answer based on 18 reviews ## Pros and Cons Streamlined registration experience 88% positive reviews out of 85 Most reviewers find the registration process highly customizable, efficient, and easy for both organizers and participants. Limited and confusing payment features 36% negative reviews out of 70 Some reviewers indicate payment options lack flexibility, cause user confusion, and present integration or billing challenges. Flexible project setup and duplication 94% positive reviews out of 33 Most reviewers describe project management as adaptable, with easy duplication and strong support during setup. Frequent technical glitches 74% negative reviews out of 47 Most reviewers report recurring bugs and system errors, causing frustration and extra work during critical periods. Anne W. Camp Manager, 11 - 50 employees. "Sometimes it is a day or 2 before my problem is resolved and when you are processing registrations daily with an unresolved problem, then it means more work for me." Comprehensive event management tools 100% positive reviews out of 22 Most reviewers indicate event management is streamlined, intuitive, and supports efficient setup for recurring events. Inefficient email-based support 50% negative reviews out of 40 Some reviewers describe email communication as slow, difficult for complex issues, and lacking effective real-time support. ## Features AI summary Based on 3,760 Registration reviews Capterra data shows that buyers of registration software rank the following features as their top priorities: - **Online Registration** (**67%** of reviewers rated this feature as critical) - **Registration Management** (**60%**) - **Payment Processing** (**55%**) Regpack supports all three features that reviewers identify as most important: **Online Registration**, **Registration Management**, and **Payment Processing**. Together, these capabilities help businesses collect sign-ups online, keep participant records organized, and handle payments within the same system, allowing teams to manage the full registration process more efficiently and with fewer manual steps. Online Registration 4.5 (37) 70.27% of 37 reviewers that rated this feature as important or highly important Real-time registration over the web Registration Management 4.5 (16) 93.75% of 16 reviewers that rated this feature as important or highly important Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. Attendee Tracking 4.6 (14) 57.14% of 14 reviewers that rated this feature as important or highly important A list of registered participants Mobile Access 4.7 (6) 16.67% of 6 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Customizable Forms 4.5 (15) 73.33% of 15 reviewers that rated this feature as important or highly important Customize contracts and forms to collect specific information Payment Processing 4.2 (39) 76.92% of 39 reviewers that rated this feature as important or highly important Accept, record, and reconcile financial transactions Regpack 177 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - ACH Payment Processing: Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) - Activities Booking: Allows businesses to offer customers reservations for a variety of activities. - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Application Management: Track, manage and store the applications of potential future members, customers or candidates - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Attendee Management: Process of managing, tracking, and communicating with individuals who are registered to attend an event - Attendee Tracking: A list of registered participants - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Badge Management: Create, manage, and print wearable badges - Bank Reconciliation: Compare and match accounting/financial records with corresponding bank statements - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Booking Management: Create, update, and manage bookings, itineraries, and reservations - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Certification Tracking: Maintain personal certifications/qualifications - Class Management: Create and schedule group classes, recurring appointments, and private sessions, etc. - Class Registration: Online registration for classes - Class Scheduling: Schedule in-person or online classes - Client Management: Manage contact details and communication with clients - Client Portal: Private online space that lets businesses securely share documents and provide information access to clients - Committee Management: Manage a group of members established for coordinating plans, programs, or other initiatives - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Conditional Logic: Capability of a software or system to make decisions and perform actions based on specified conditions - Conferences/Conventions: Software that specializes in managing events such as conferences, conventions and trade shows - Contact Database: Centralized database of stakeholders and their contact information such as names, address, phone number etc. - Contact Management: Manage, organize, and store contact information - Credit Card Processing: Accept and process credit card transactions - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customer Accounts: Record customer information, purchase history, and other notes - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customer Management: Store and organize information about customers and previous interactions - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Daily Reports: A document that lists daily activities or maintains a record of all events that happened in a day - Data Capture and Transfer: Import, collect, and capture data from multiple sources - Data Import/Export: Import and export data to and from software applications - Data Security: Protect sensitive data for digital privacy - Debit/Credit Card Processing: Accept and process credit/debit card transactions - Deferred Billing: Buyer isn't billed until the period is up without any interest charges - Discount Management: Track products that are for sale at a reduced price or part of coupon promotions - Document Management: Store, manage, and track all electronic documents in a centralized location - Donation Tracking: Track and view detailed financial donation history made by contacts and members - Donor Management: Track and maintain donor relationships throughout various stages/activities including contact information and previous outreach - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dues Management: Track and collect membership dues - Dunning Management: Process of automatically notifying clients when payments fail to ensure invoices are paid - Electronic Payments: Electronically collect payments for goods or services - Electronic Signature: Digitally sign online documents - Email Management: Manage, store and organize emails within the system or via third-party apps - Email Marketing: Create and send email blasts/campaigns - Email Reminders: Reminders sent via email - Email Templates: Pre-made examples and templates for emails - Enrollment Confirmation: Confirmation of the enrollment of a student in a course, class, activity, or program - Enrollments/Onboarding: Manage the enrollment and onboarding of all new members and accepted applications - Event Management: Schedule and manage the logistics of activities and other gatherings - Event Registration: Online registration for events - Event Scheduling: Plan an event's time and location - Exhibit/Vendor Management: Manage location logistics and coordinate the participation of exhibitors or vendors in an event - Faculty/Staff Management: Track and manage staff profiles, recruitment, schedules, productivity, career development and performance - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Financial Analysis: Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk - For Dance Studios: Designed for dance studios - For Nonprofits: Software specialized for non-profit organizations - For Summer Camps: The software is designed for summer camps - For Virtual Events: Designed for events that occur online - Forms Creation & Design: Create and design new forms from scratch using templates and design tools, or scan and convert existing forms into the system - Forms Management: Store, manage and track all forms in a centralized location - Gift Matching Management: Ability to match gifts through the system - Grant Management: Monitor application statuses, proposals and award funds - Group Registration: Register a group/batch of attendees - Immunization & Allergy Tracking: Manage updates to member's immunization records and track individual allergies - Instructor Management: Manage the instructor/teacher's schedule, tasks, responsibilities - Invoice Management: Captures invoice data and maintains comprehensive records for auditing and reporting purposes - Invoice Processing: Creation, processing, verification, and execution of invoices till the payment is made - Lead Capture: Automatically identify and save contact information of potential customers - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Medical Management: Manage health, disease, care and case management functions from a central location - Member Communication: Contact members listed in the database through email, SMS, social, phone, etc. - Member Database: Add, store and access information pertaining to members - Member Directory: Comprehensive list that contains information and details of all the members associated with a particular organization or group - Member Portal: Online gateway through which members can access/update personal information - Member Types: Handle various types of membership based on groupings - Membership Renewals: Conveniently automatically renew memberships at the end of subscriptions - Membership Signup: Registration process to become members by providing relevant information and agreeing to terms - Milestone Tracking: Monitor task progress and planned accomplishments to better manage project status - Mobile Access: Access software remotely via mobile devices - Mobile Giving: Ability to make a donation from a mobile device/app - Mobile Payments: Clients can submit payments via mobile devices - Multi-Currency: Manage and handle various international currencies - Multi-Day Booking: Bookings that last more than one day - Multi-Event: Utilize the same app for multiple events - Multi-Location: Manage and support multiple locations - Multi-Period Recurring Billing: Set rebilling periods, charging customers one rate annually or semi-annually, then a better rate afterward, as a subscriber benefit - Multiple Payment Options: Process payments via multiple modes directly through the application - Multiple User Accounts: Allow multiple users with individual logins and varying permissions to use the same account, software, portal, or service - Online Booking: Book meetings and appointments through a website or digital platform - Online Forms: Create new forms and/or use ready-made online form templates - Online Giving: Outlet for members and visitors to submit donations electronically - Online Payments: Accept and process online payment transactions - Online Registration: Real-time registration over the web - Online Ticketing: Allow users to buy and sell tickets online, register for events, and collect buyer information - Onsite Registration: In-person, onsite registration - Order Management: Manage and track customer orders for goods, investments, or any other purchases - Package Creation: Sell multiple products or services together, as a set - Partial Payments: Allow customers to make a partial payment on an invoice and track remaining debt - Payment Fraud Prevention: Tools to prevent payment fraud, such as identity authentication, risk analysis, seller protection, etc. - Payment Gateway Integration: Integration with payment gateways to facilitate online transactions - Payment Plans: Manage plans with a set payment schedule that help customers pay outstanding debt - Payment Processing: Accept, record, and reconcile financial transactions - Payment Reconciliation: Reconcile payments with corresponding invoices or orders for accounting purposes - PCI Compliance: Store, process, and transmit cardholder data in compliance with the Payment Card Industry Data Security Standard (PCI DSS) - Personalization: Adjust communications based on previous interactions or personal preferences - Pledge Management: Track commitments to donate in the future - Pricing Management: Tool used to determine accurate pricing and product eligibility for borrowers - Program Management: Process of managing several related projects or business activities to achieve organizational goals - Promotions Management: Design, communicate, and distribute incentives to perform a specific action - Q&A Management: Allow users to collaborate and ask questions regarding folders and/or documents within the system - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Receipt Management: Upload, track, and submit receipts in a central database - Records Management: Ability to record, store, update, and retrieve information - Recurring Giving: Manage and track recurring gifts - Recurring Invoicing: Generate recurring invoices - Recurring/Subscription Billing: Automated process of charging customers at regular intervals for repeated access or use of a product or service - Refund Management: Oversee the process of issuing refunds - Registration Management: Oversee and coordinate the registration of attendees, visitors, customers, events, activities, etc. - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Revenue Management: Monitor sales and make necessary adjustment in order to increase demand and revenue - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Sales Reports: Reports specific to sales analysis for trends and strategies - Sales Tax Management: Calculation of consumption tax imposed on the sale of goods/services - Scheduling: Plan availability and assign specific time slots for tasks and resources - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Season Tickets: Grants the users access to all events for one season - Self Check-In/Check-Out: Check-in and out via a mobile device or kiosk - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - SMS Messaging: Send messages via SMS - Sponsorship Management: Raise funds via sponsors and grants - Staff Management: Schedule shifts for staff/employees, track hours worked, and manage staff payroll - Status Tracking: Track the status over time for a request, process, asset, or transaction - Student Management: Database of students to track personal information of individuals and families - Subscription Management: Process of managing customer subscription lifecycle for a recurring service or a product - Subscription Plan Management: Manage the subscription plans of all active members - Survey/Poll Management: Create and administer polls and surveys - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticketing: Customize, sell, and distribute tickets - Transaction History: Record of all transactions such as purchases, deposits, withdrawals and transfers within a specific period - Transaction Monitoring: Monitor or audit historical and current transactions to analyze customer account activities - Usage Tracking/Analytics: Track and interpret metrics on the usage of company resources - User Management: Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Visitor Registration: Make a list and register visitors - Volunteer Management: Manage volunteer information and direct volunteer resources - Wait List Management: Record, update and manage waiting lists - Waiver Management: Process of collecting, storing, and tracking signed waivers to reduce liability and inform participants of risks - Web Forms: Web form that allows users to enter data that is sent and processed for different reasons - Website Integration: Seamlessly integrates with 3rd party websites - Website Management: Built-in website builder or integration with third-party site - Workflow Automation: Streamlining repetitive tasks and activities through automated and predefined workflows - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.2 (300) 4.2 Based on 300 reviews ## Pricing Value for money 4.4 (275) [View pricing plan details](https://www.capterra.com/p/124427/Regpack/pricing/) SMB Custom Quote Available. It includes: - Dedicated project consultant - Dedicated support team access - Unlimited Emails - Unlimited Reports - Unlimited Payment Plans - Unlimited Projects - Unlimited Forms - Payment dashboard & installment plans - Calendly Integration - 10 Scheduled Emails - Custom fields and triggers Mid-Market Custom Quote Available. It includes: - Everything in SMB - Additional Licenses - Personal training sessions - Project consultant for 12 projects - SEO/AEO Enhancements - Salesforce, Hubspot, & Quickbooks integrations - Organization-level reporting - Insider blog access - 50 Scheduled emails Mid Market Plus Contact vendor for details It includes: - Everything in Mid-Market - Additional Licenses - Project consultant on all builds - Priority support - Access to multiple integrations - Enhanced organization-level reporting - Emailed financial reports - Full data migration assistance - Beta access to upcoming features - Unlimited scheduled emails Value for money 4.4 (275) 4.4 Based on 275 reviews ## Integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Calendly](https://www.capterra.com/p/148036/Calendly/)[ Zapier](https://www.capterra.com/p/130182/Zapier/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (356) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (356) 4.3 Based on 356 reviews ## User reviews Overall rating 4.4 Based on 370 reviews Filter by rating 5(197) 4(140) 3(22) 2(7) 1(4) Mentioned topic Sorted by most recent ML Marsha L. Manager Child Day Care Services ### "Regpack a NonProfit’s Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 8, 2026 I like how Regpack automates many of the processes that would otherwise take significant administrative time. Pros Regpack is valuable for day to day operations. It is great for registrations, payments, payment plans and ongoing program administration in one place. Cons The platform can seem to be more complicated than it needs to be. Some process require too many steps. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. CG Chelsea G. Finance and Partnerships Manager Education Management ### "Just Ok..." 3.0 Overall Rating 3.0 3.0 Ease of Use 2.0 2.0 Features 3.0 3.0 Customer Service 5.0 5.0 Likelihood to Recommend 5/10 August 3, 2026 We had an ok experience but was not as excited about the system at the end of camp as we had been at the beginning of registration. Pros I liked the registration system tracking available spots and I think the flow of registration was intuitive. Cons I found the reporting to be cumbersome. Also, the system made payments very unclear for parents; it led to a lot of frustration with families. We also had an issue with people registering, paying for camp, and skipping fields that were marked as mandatory (safety waivers, etc...). Parents often complained about getting locked out and unable to add more weeks to their carts after the initial check out process. Switched from [Sawyer](https://www.capterra.com/p/163567/Sawyer/) We were looking for a more intuitive registration system Alternatives considered [Jumbula](https://www.capterra.com/p/141309/Jumbula/) Reasons for choosing Regpack We were excited about the potential of the systm compared to Jumbula Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. EW Emily W. Administrative Assistant Non-Profit Organization Management ### "Great decision from our camp! " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 21, 2026 We have been very pleased with the decision to use Repack. The people we have worked with have been great from the sales team (so much patience with all of our questions) to the customer service and trainers! Pros Repack helped streamline our registration to be easier for both our camp and the people who register. We have also had an incredible customer support experience. They are quick to respond and pursue an answer that is specific to our need and not give just a generic response. We have seen it worth the investment to use Repack. We also love the integration of it directly on our website instead of going to an outside browser. It took a bit to learn, but back end event management has been a game changer for us an d the training was great! Cons We do wish that there was a store component. We can use Repack for people to add merchandise to their ticket, however we would like to see a section that had pictures and you can select individual sizes/colors once you select product instead of making each individual size/color their own product on a long list of items. This is narrowing in on a wish, we really don't have many things we don't like about it! Switched from [Wix](https://www.capterra.com/p/169007/Wix/) It was not compatible with our needs and created a lot of work when searching/managing our campers. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reasons for choosing Regpack Our sales guy, \[sensitive content hidden\], was fantastic and talked through lots of options. At the time it was slightly cheaper as well. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AC Aryn C. COO Non-Profit Organization Management ### "RegPack Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 July 21, 2026 It has been good. This has been a learning experience as we navigate needing a registration system. Our capacity is not as large as some organizations that may use RegPack and all it's features. Pros The registration process seems to be straightforward and easy for our parents and guardians to use. We have had no issues on the customer support side either. Cons It seems like the system is almost too complicated for what we need. This is not necessarily con, it is just the one takeaway I have from using the system. Alternatives considered [Textline](https://www.capterra.com/p/168213/Textline/) [CampBrain](https://www.capterra.com/p/79173/CampBrain/) [AfterSchool HQ](https://www.capterra.com/p/10035274/AfterSchool-HQ/) Reasons for choosing Regpack Seemed to check all our boxes of things we needed Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. KC Kelie C. Camp Owner Director Child Day Care Services ### "Great Set Up, Lackluster Customer Service" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 1.0 1.0 Likelihood to Recommend 3/10 July 20, 2026 I paid in the $5000 range for the product and did not feel I got what I paid for. In the beginning it was great! I had a lot of support from my Project Advisor \[sensitive content hidden\] who was extremely helpful answering my questions and helping me get everything how I wanted it - the whole of registration, certain triggers so I could get the emails I wanted, as well as send. She was fantastic! However, once I needed customer service support the experience lacked what I needed. Some parent feedback I've received is that they can't figure out how to add additional weeks or camp store money (products). Pros I enjoy how customizable Regpack is in terms of forms and fields as well as triggers. I was able to fully customize how I wanted my registration to flow as well as add triggers for different products when parents select different answers to questions. I also liked how I could trigger different discount codes for different answers within forms Cons The customer service was not very helpful. During my most busiest season my scheduled emails did not work, and still do not. I reached out at the end of april/early may to let them know of the issue, and camp ends the end of july and they still do not work. I have reached back up as follow up and have been told they still don't have an answer why. Alternatives considered [CampBrain](https://www.capterra.com/p/79173/CampBrain/) Reasons for choosing Regpack I didn't need all the bells and whistles of CampBrain Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. TB Tabitha B. Event Leader Civic & Social Organization ### "Regpack is the Best Choice for Event Registration " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 18, 2026 Great! It allows me to do everything I need for even registration in one place. Parents signing their children up for events is super easy now! Pros Repack allows me to gather payments, registration information, and everything I need for an affordable price and easy use. Cons It took a while to master the use of it and learn how to use all the functions. Once I learned, It was easy to teach others. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2026 Thanks so much, Tabitha! We love hearing that Regpack gives your team one place to manage registrations, payments, and the information you need to run your events. Making sign-ups easier for families while helping your team stay organized is exactly what we’re here for. We’re glad Regpack is giving you more time back to focus on the work that matters most, growing and supporting your community! RP ryan P. Graphic Designer Design ### "decent value for saving time" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 21, 2026 Overall, the pricing feels fair for what you get, especially if you need advanced features like group registration, flexible pricing, Pros I like how centralizes billing, recurring payments, autobill options, invoicing, and reminders in one place, which cuts down on spreadsheets and manual follow-ups Cons A big thing I'm not a fan of is the interface isn’t immediately intuitive and setting up complex registrations or payment plans can take time and test one's patience. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor July 2, 2026 Thanks so much, Ryan! We’re glad Regpack is helping centralize billing, recurring payments, invoicing, reminders, and follow-ups in one place. Cutting down on spreadsheets and manual work is exactly what we want for your team. We also appreciate the feedback on setup, and our Support team is always happy to help make more complex registrations and payment plans easier to manage. Thanks for choosing Regpack! NC Nancy C. Associate Executive Director Performing Arts ### "Regpack Review" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 June 8, 2024 Overall this system works for our programs. We have a very complex set of needs and for the most part Regpack meets those needs Pros We have a very complex registration with multiple programs and options. Regpack allows us to keep everything organized for our patrons. It also handles the payments for all our programs with automated billing. Cons Our setup is very complex and we do run into technical glitches. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. PB Priscilla B. Registrar Music ### "Regpack allows for ease in managing a waitlist" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 8, 2024 We are in our 9th year with RP and the past 2 or 3 have been the best ever. The team has worked to better understand our specific business needs and suggest modifications to our specific projects to help ensure a seamless registration process for our customers. Pros Regpack offers the ability to customize your registration project to meet the needs of your business. The ease in managing our waitlisted recipients in RP is one of my favorite features. The automated payment processing and automated emails are also critical. Cons RP offers technical Support by email, but with any technical writing/questions it can be hard to "be on the same page with someone" when exchanging emails. Thankfully, they implemented a Project Success Manager role which allows customers a different type of access for a critical question or concern. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. KR Katie R. Camp Director Recreational Facilities and Services ### "Game Changer!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2024 Pros This platform is customized to meet our specific needs. Parents registering their kids for camp expressed that the process felt smooth and was quick to complete. Cons Adding additional selections after the initial registration process is not intuitive. Switched from [Planning Center](https://www.capterra.com/p/76708/Planning-Center/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/124427/Regpack/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [TUIO vs Regpack](https://www.capterra.com/compare/124427-173831/Regpack-vs-Tuio)