# Page 4 | Regpack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is Regpack the right Registration solution for you? Explore 364 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124427/Regpack/reviews --- Regpack 4.4 (364) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 4 - Reviews of Regpack ## Showing most helpful reviews Showing 76-100 of 364 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use VR Verified Reviewer Scientist - Lab Manager Biotechnology Used the software for: Less than 6 months ### "Very good software registration for a 200 people event " October 2, 2018 4.0 Ideal, convenient, affordable Pros The fact that we had a project manager from the very beginning to set up the structure for our registration was really helpful, mostly because we didn't know anything about the software and we needed to open the registration soon. Also we had a training session that help us to understand more the software and be independent. I think this software is friendly for new users and it is ideal if you want to collect all sort of information from the attendees and even payments. Finally Regpack was great to generate quick and easy reports. Cons I would to have the costumer service to be more direct, for now it only allows to send messages with a response of 24 hours. Sometime it is easier and faster to get answers with a phone call. Review Source Response from Regpack October 5, 2018 Thanks for this great review! Our software can do a lot of great and powerful things, which is why we set up new clients with a Project Manager and training to help build out the system in the best way and allow you to manage it going forward. It's great to hear this process worked well for you and you felt supported! JCR Juan Carlos R. Director Events & Gatherings Non-Profit Organization Management Used the software for: 6-12 months ### "We struggled in the past trying expensive and complex online reg options. Regpacks saved us!" February 8, 2018 5.0 It saved us a good amount of money, critical piece when you are a non-profit organization hosting free (or non-expensive) conferences and gatherings. It is excellent to have access to a powerful tool fully customizable in almost every single way... Pros It is a very intuitive and simple but yet powerful enough to handle an endless array of events we have on yearly basis. Our customer experience changed "east to west" with an user-friendly front and back-end. Cons They don't have a live-person on the other side of the phone to assist us in case you have questions or need assistance configuring your own online registration (which, in fairness, is very rare). It'd be nicer to be able to pick up the phone and have someone addressing the questions "on the spot". You need to leave a message and they will contact you. Review Source Response from Regpack February 9, 2018 Juan Carlos, what a bummer that it took several bad and expensive experiences to find us! We wish it could have happened sooner! One thing we pride ourselves on in the registration software space is creating a product that conforms to you, not that you have to conform to. It's great to hear that you've found Regpack to be powerful to handle all of your needs. Great to hear as well that Regpack not only saves you time, but money as well. For non-profits especially, but for any organization, money is the bottom line. Time is money, and Regpack strives to save you time, so you can make more money! JD Joy D. Operations Director Individual & Family Services Used the software for: Less than 6 months ### "Great product for the price." May 12, 2020 5.0 I really like the overall design and user-friendly nature of the projects and forms. We are able to structure our registration questions and flow of registrations for our camping events for both our campers and counselors. Pros I really like how easy this software allows for question formats. I like the ability to have the complex question formats. Cons The inability to accept donations in a direct format without the use of a multiple choice product option. I also do not like the inability to contact customer support directly. Alternatives considered [CampDoc](https://www.capterra.com/p/119061/CampDoc-com/) Reason for choosing Regpack They didn't allow for donations separately from camp registrations. Switched from [DonorPerfect](https://www.capterra.com/p/2698/DonorPerfect-Fundraising-Software/) DonorPerfect was not user-friendly, very little customer support at all, and didn't allow for a variety of design and question formats for users. Review Source Response from Regpack May 18, 2020 Hi Joy, glad you are loving Regpack and how easy it is to create a customized process for your camp registration and donations. We've made some great updates just in the last few weeks to help facilitate an even better donation experience, and we're happy to help you implement those updates! Looking forward to helping you make registration even better! Ryan T S. President Used the software for: Less than 6 months ### "We almost wrote our own software but Regpacks provided most of the functionality we were looking for" January 8, 2018 4.0 Quick implementation - we went from signing the contract to being live with taking online applications in days. Now we have a permanent record of the data, we can easily export the data to where we want to use it and we have access or everyone that needs it. Pros Handles lots of data with ease and makes using that data very simple. It also allowed us to create 60+ View Only accounts so our partners can view data from their organizations as well. Cons It does not have the capability to email notifications and to work-flow our application process like were hoping for. But, we expressed that to their development team and are hopeful those functions may be added. Review Source Response from Regpack January 27, 2018 Ryan, thanks for your great feedback! Writing your own software can be a high price to pay to get all the functionality you are truly looking for. So many registration software options make you fit to their process, and not yours. We're glad to hear that Regpack was able to meet your needs without the hassle and expense of building your own solution. It's also great to hear how many people are able to access and view your data, which I bet makes collaboration and working together a lot easier. LL Len L. Camp Director Education Management Used the software for: 2+ years ### "Does everything I need and is easy to use" August 11, 2022 5.0 Our experience has been great! The software does everything I need it to, and I'm able to run reports or make edits anytime. The staff I connected with has been friendly and helpful and the support team addresses my questions quickly. Pros I host a summer camp with many different instructors. I loved that Regpack hosted a landing page showing all our camps and how many spots are available. My instructors could look at that anytime. Cons I did have to make my own edits to the software the second year (Regpack built the first year's registration) but it wasn't difficult. Review Source Response from Regpack August 22, 2022 It's such a pleasure to work with you and your team, Len! PT Paul T. Training coordinator Construction Used the software for: 2+ years ### "Easy to use" April 5, 2024 5.0 Pros Easy to set up and use. I liked the way the documentation was easy to follow Cons There is a lot to learn to make the program functionable. Review Source Arnold K. Développeur logiciel Wholesale Used the software for: 6-12 months ### "Un outil de gestion d'inscriptions en ligne complet et performant" August 20, 2023 4.0 Grace à Regpack, je peux créer des formulaires personnalisés, gérer les paiements et les remboursements, et suivre les inscriptions en temps réel. Il me permet de gagner du temps et de simplifier le processus d'inscription pour nos clients. Pros Ce que j'aime le plus chez Regpack, c'est sa facilité d'utilisation et sa flexibilité. Cons A vrai dire je n'ai pas d'aspects négatif à noter , cependant si je devais mentionner un point, je dirais que parfois, l'interface est un peu complexe et peu intuitive. Il m'arrive de ne pas me repérer dans les menus et les options, ou de ne pas trouver la fonctionnalité que je recherche. Je pense que Regpack pourrait améliorer son ergonomie et sa facilité d'utilisation. Review Source FT Franklin T. Camp Director Recreational Facilities and Services Used the software for: 6-12 months ### "Emerson Rec. Camp" March 20, 2021 5.0 Regpack has work with me over a year now due to the pandemic and they have been so flexible and willing to work with me. I feel like I am more then just a customer, but a person they truly care about. Pros The system is very easy to learn and being able to tag a trigger to anything helps the application side of the system so flawless and professional. Cons The system has so many options to do so many things that it can be overwhelming at first, but once you narrow it down to what you need and works for you, the rest is easy. Alternatives considered [Google Forms](https://www.capterra.com/p/176571/Google-Forms/) Reason for choosing Regpack Once again, Regpack just offers everything and anything you need to get your registration system up and running the way you want it and most important needed. Review Source Response from Regpack April 12, 2021 Franklin, it's so great to hear your feedback! We are grateful to work with you and Emersonn! Happy to hear that after this challenging year, we were able to help support you through! JW Jenna W. Youth programs manager Health, Wellness and Fitness Used the software for: 2+ years ### "Camp RegPak " December 9, 2022 4.0 Pros This is easy for businesses as it does majority of the work for you. That's impacting. Cons It can be difficult sending emails. It's not a simple task Review Source Response from Regpack December 27, 2022 So glad to hear Regpack has an impact on your day to day operations! DW Drew W. Camp Director Education Management Used the software for: Less than 6 months ### "Success with Regpack" April 4, 2024 4.0 Pros Regpack's team was super responsive and helped me to get my system set up efficiently and on schedule. Cons Once my system was in place, I was sort-of left to figure the rest out myself. I could've used some more hands-on support from the customer support team. Review Source DB Dominic B. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "We needed customization and Regpack fit our needs the best." December 18, 2020 5.0 Pros We needed more customization with our registration software because of the way we run our operation. Our previous software company was great but we had to change our workflow to fit in. Overtime, this became stressful and difficult. Regpack has been great because of the level of details I can adjust or manipulate to fit our needs. Cons There are many layers with Regpack that onboarding was a little difficult. Most of the resources are available in help articles and videos. Because of that, it requires someone who is able to learn on their own. The project specialist are available but it would be more beneficial if there was a community portal that we could tap into. Switched from [Campminder](https://www.capterra.com/p/79177/CampMinder/) CampMinder is great for all things camping software. However, we just needed something that can be customized to our specific needs and budget. Review Source Response from Regpack December 28, 2020 Dominic, so great to hear that Regpack offers the flexibility to create your process the way you'd like it to be instead of the other way around! We're glad to have you as part of the RP family. We also invite you to join our bi-weekly Desk Side Chats where our Success team is available to you LIVE to answer questions and show best practice tips for using Regpack to the fullest! DD Deni D. Program Manager Education Management Used the software for: 1-2 years ### "User-Friendly and easy to manage!" June 22, 2021 5.0 Excellent! Easy to use from day one, made my life so much easier. Pros I personally like how it is user friendly and easy to setup for each new session we offer! Cons I like almost all, but it would be great to be able to customize a bit more like adding images and more. Review Source Response from Regpack June 23, 2021 Deni - so great to hear how easy your programs are to manage with Regpack! We're glad to partner with your and CSU Fresno! KN Kevin N. Marketing Customer Relations Manager Used the software for: 2+ years ### "Loved Regpacks. Does what no other enrollment software I tested can do. " June 19, 2018 5.0 Pros It allows me to set up pretty comprehensive multi step registration. For the specific use case I was using Regpacks for, it involved a few series of requesting applicant info, and then admin approval, and then more applicant info. Regpacks made it seamless to set up the proper emails and triggers one time, and then sit back and have it just work. It make it so much easier for the logistic team, accounting team, and directors to communicate and collaborate on applicants. Cons After it was set up, it was tedious and sometimes difficult to fix small errors and problems. Trial and error was often required to get it to do the right thing at the right time. However, support staff was really helpful, and the CEO reached out to me personally to make sure I was happy with the account and functionality. Review Source Response from Regpack June 20, 2018 Kevin, it's our goal that all of our clients can just sit back and have Regpack "just work" so you don't have to! Great to know this has been your experience and the features Regpack offers is unlike any other enrollment software you have found! KM Kelly M. Secretary Non-Profit Organization Management Used the software for: 1-2 years ### "Enjoyed using" April 27, 2023 5.0 Great Pros I enjoyed how easy it was to find contact info for each participant. Cons Downloading "Confirm Selection" form to see payments. Review Source EP Ediola P. Executive Director Entertainment Used the software for: 6-12 months ### "Good" June 7, 2023 5.0 good Pros I like how our Database is accessible to our committee Cons The renewal process is becoming a bit of a problem Review Source EM Eshalon M. Program Manager Civic & Social Organization Used the software for: 2+ years ### "Camp Registration, user friendly, admin super time saver. " December 5, 2022 5.0 Pros That I can create multiple registrations for my multi-location summer camp program. Cons That it is always updating and changing, especially in the summer when i am using it the most. Reason for choosing Regpack cost. Review Source Response from Regpack December 27, 2022 Thanks for your feedback - hopefully that "con" is really a pro in the long term. It's important that our product grow and evolve to continue to meet the needs and demands of the organizations we work with! KM Katherine M. Foundation Director Restaurants Used the software for: 2+ years ### "Grant Program" April 14, 2020 5.0 We are happy with Regpack and have recommended it to companies looking to establish their own employee crisis programs. Pros The ability to have grant applicants log in to complete applications and manage their application process is invaluable. It has saved us tons of time and allowed us to be more efficient in our granting process resulting in greater ability to assist more of our team members in crisis. Cons I wish the user management system was a little more intuitive. It is also somewhat cumbersome to create forms. Review Source Response from Regpack April 23, 2020 Katherine, it's always a pleasure to hear how Regpack saves organizations time and be more efficient in their day to day tasks. We appreciate your referrals! CD Cory D. Executive Director Non-Profit Organization Management Used the software for: 6-12 months ### "Fits everything that we need" April 4, 2019 5.0 Have been utilizing it for 6 months and this is our first camp year using Regpack and have not had any issues. It makes my job soooo much more efficient. Pros Functionality, versatility. I am able to send template emails to each student individually or in bulk. I like the trigger capability in that once a student registers, an email automatically goes to their school. Instead of support typing responses and hoping you know what they are talking about, many times they will create a video specifically answering my question showing step by step, in my actual account, what I need to do. I LOVE that! Cons Sometimes it takes a bit a searching for a feature but if I am not able to find it, a quick email to support gets it done. Review Source Response from Regpack April 5, 2019 Cory, it's great to hear we are hitting the mark for you in terms of making your workflow more efficient and getting you the (video) help you need fast! Our goal is to make sure the experience of your families on the front end and your experience in the back end are great every time! JA JONATHAN A. Director Program Development Used the software for: 1-2 years ### "Camps and Kids" March 6, 2020 5.0 The technical support is very good and the software is very user friendly. Pros Being able to organize the different products and quickly print reports was extremely useful. Cons It would be very useful for my organization if it had attendance tracking and multiple login for different members. Reason for choosing Regpack It was my only choice Switched from [Vision SIS](https://www.capterra.com/p/7363/MMS-Student-Information-Platform/) I was unhappy with the previous product. Review Source Response from Regpack March 16, 2020 Jonathan, glad to hear that Regpack has made managing your camp easier with our quick reporting tools and presenting all of your offerings. We are rolling out some updates this month that will make attendance tracking even easier, so hopefully we can turn those "cons" into pros in a few weeks. VR Verified Reviewer Coordinator Non-Profit Organization Management Used the software for: Less than 6 months ### "Ugh. So overwhelming." February 1, 2019 2.0 Terrible mistake and a waste of money due to the extremely non-intuitive interface and high fees. Went with a cheaper, better, more beautiful product. Pros Regpack promises a lot . . . and I bet it can do a lot, if you can bear with the steep learning curve! Cons SO COMPLICATED!! Even after many many hours of tutorials and guided lessons, it was nearly impossible for the most tech-savvy members of our team to build a registration form with Regpack. It's one of the least intuitive interfaces I've ever encountered. Review Source Response from Regpack February 6, 2019 Hey there! We are very sorry to hear about your experience. Regpack is committed to give every organization all the help they need in order to get their registration just right and not to feel overwhelmed. Regpack is a powerful tool built to optimize your organization's conversions and registrations. In order to do that, it has various options that allow the best results based on your organizational needs. The initial build process can sometimes take time if a build is complicated. That is why we pair up all new clients with a specific Project Manager who is an expert in your field and who builds out your system for you, in addition to the 1:1 trainings we provide once your system is built out. This custom build process is what sets Regpack a part, and is why our 6,000+ clients have processed millions of enrollments and payments seamlessly. Happy to hear you found something that works better for you and wish you the best of luck with your registration. Yana P. Accountant / Project Manager Used the software for: Less than 6 months ### "It is definitely a great software that is easy to work with" June 13, 2018 5.0 Easier management of applications for your events Pros I love the statuses you can change them and use it to sort your lists in any way possible. I use this for kids camp registrations so it is important for me to separate parents and kids registrations., with regpack I do have this ability. It is very flexible and easy to customize, embedding into your website will be flowless. Wonderful to have a log in for parents to see statuses of their application and to pay later if they need to. Automatic discounts is also a plus. Cons No possibility to attach pictures on profiles No ability to text parents or applicants The dashboard for parents lacks a bit of a clarification, I would say some button on how to go back to the dashboard need to be emphasized Review Source Response from Regpack June 14, 2018 Yana, so glad to hear that our data filtering and organization tools are helping you to manage your camp registration easily! CR Charles R. Coordinator of Graphic Design and Web Editing Used the software for: 6-12 months ### "I love RegPack. Using it has made my life so much easier." January 9, 2018 5.0 Pros What I love most about RegPack is the trigger functionality. I can use triggers to customize my form exactly as I need it. Cons I wish that I could get real-time customer service help without having to email back and forth and not getting a response for a day, maybe even two. I wish I could get real-time help over the phone so that my dilemmas would not take hours to resolve. Review Source Response from Regpack January 18, 2018 Charles, we are so happy to hear that your life is so much easier with Regpack! I think most non-profit organizations and faith communities would agree that there are never enough hours in the day to get everything you need done. Add to that, your main purpose is to be present for your community, not buried under paperwork. We created Regpack to save our clients TIME. In fact, we've found that on average, admins using our system save over 60+ hours a month on admin tasks related to registration, payments and applicant management. It's always great to hear that this is happening in practice for our valued clients! KA Karen A. Registration admin Non-Profit Organization Management Used the software for: Less than 6 months ### "Regpack brought us into the 21st century from written registration forms and checks!" May 23, 2018 5.0 Our users like best: 1. Online payment options 2. Same login year to year 3. Last year's registrants can be selected again Our convention team likes best: 1. Everything that makes users happy 2. Typed registration information 3. Download to spreadsheet for frequent status reports 4. Download to spreadsheet for name tags, table layouts, session assignments Pros Parent/child registration is critical for our organization. Online payments by credit card or e-check. Ability to download to spreadsheet. Keep same login from year to year and the ability to copy last year's list of registrations. Cons Not totally intuitive - I would have liked some documentation on the data structure. There is no user guide - just knowledge database. I figured it out on my own with lots of questions to the support desk when I ran into problems. Review Source Response from Regpack May 30, 2018 Karen, thank you for this feedback! It's always great to see how much automating the registration process can make a difference for your organization as well as the experience of your applicants! It's also wonderful to hear that the functionality for group registration is valuable for you, and helpful in your reporting. The ability to save report structures and run them for status updates whenever you need is essential for productivity and great to know Regpack can give you these tools. I'm sorry to hear the knowledge base wasn't always what you were looking for. We do have in addition an extensive video library, and in addition we offer multiple 1:1 training sessions to answer your questions and get you started. We are always looking for ways to provide more helpful Support to our clients and we appreciate this feedback! MM Misty M. Technology solution lead Non-Profit Organization Management Used the software for: 2+ years ### "Regpacks made our church outreach event registration counts accurate and non labor intensive. " June 21, 2017 5.0 The products for our two annual event are no charge to the people attending. Therefore product count was very important and the number of people coming was also very important. Prior to Regpacks the counting was done manually. One year we ran out of product. The second largest benefit with RegPacks was the reduction of paper use. RegPacks eliminated a paper registration form and eliminated the duplication of the completed paper form. Pros Ease of use. The flexible month to month usage without monthly or annual contracts. Is the condition of questions leading to other questions based on registrant response. Cons Back end user administration does not have all the features today's technology offer. Not being able to have two forms for two different registration events. Review Source Response from Regpack June 22, 2017 Hi Misty, Thank you for your feedback! I wanted to respond to the con you mentioned, about not being able to have 2 forms for 2 different registration events. This is actually possible! Our conditional logic allows you to present any form you want to any user, based on their answer to a previous question. If you have a user registering for one, or more events, you can show them the forms they need to complete based on the events they will attend. Alternatively, we can help set up a unique registration application per event. Our new release copy function will allow you to set up one event and everything can be copied over. Forms, fields, products, emails, reports and so much more. The system even remembers if they have registered in the past for another event and can port over their information. A member of our support team will be reaching out to you to help you create the forms you have in mind so you can get the most out of Regpack! KG Kristin G. Director Education Management Used the software for: Less than 6 months ### "Poor Customer Support, Multiple Glitches and Very Confusing on Both Back End and Front End" November 13, 2018 2.0 Disappointing. Pros The automated billing schedule was nice for members to see. Cons Though it is a very detailed system, it is very confusing from the back end, as well as front end. We had multiple glitches with billing, as well as the coupon code space. It also did not send out automated reminder emails. Lastly, amid all the technically issues, customer service was very poor. They do not handle any issues over the phone and ask you to email - which then takes minimum 2 days for every reply. We had issues with our members' billing and I still have not been able to speak to someone to resolve issues after a week has passed. Review Source Response from Regpack November 14, 2018 I¿m happy to hear that the automated billing functionality works well for you! This feature is helpful in managing income and increasing your revenue. I¿m sorry you found the back end confusing. We did provide you several trainings before your system went live, in addition to a Project Manager who built out your system for you. The glitches you are referring to seem to be related to changes you made to your system that didn¿t do what you had intended, including setting up discounts incorrectly. The support team is always available to help review and advise changes. Our support team will schedule calls when necessary but email (w/same day average response time) is the best way we feel we can offer the best quality support. Every system is unique and complex. Emails and scheduled calls allow us to really delve into your system, understand the problem, and give the most helpful response. I hope the call you had yesterday with our client success manager was productive. Similar Products Featured