# Page 5 | Regpack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is Regpack the right Registration solution for you? Explore 364 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124427/Regpack/reviews --- Regpack 4.4 (364) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 5 - Reviews of Regpack ## Showing most helpful reviews Showing 101-125 of 364 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use MM Mary M. Program Registrar Non-Profit Organization Management Used the software for: Less than 6 months ### "Review for RegPack" May 11, 2023 4.0 Wonderful! Pros We have loved all the individualization that we can do with regpack! It is easy to use and the customer support has been wonderful. Cons We wish that the projects could talk to one another and that emails could be sent based on date. Reason for choosing Regpack the cost and ease of implementation, among a plethora of other things. Review Source LL Lisa L. Group Travel Concierge Events Services Used the software for: 1-2 years ### "I needed the best and got it" March 16, 2017 5.0 I have a very detailed program, hotel blocks, flights, excursions, race registration, shuttles, etc. 2016 was a challenging learning experience, but as the registrations came through I learned how to manipulate the system to work in my favor. January 2017 I began preparing for our registration, which opens in March. Circumstances beyond my control did not allow me to begin editing my registration until a week before my registration opened. SEAMLESS! Corina was amazing and the experience I had from the previous year helped me edit and execute my registration without a hitch. Any roadblocks I hit, she was there to answer. I know I a probably their biggest pain in the you know what client, but I am extremely happy with this system and especially with Carina. She has made my life so easy with this registration. I see it getting better and better every year! Pros I can manipulate it to meet my needs. Share withs, payment plans, etc. Cons there are always a few glitches but they always help me find the solution. I wish they had a call center as opposed to email support. Review Source NL Nicole L. Owner Sports Used the software for: 6-12 months ### "Saved me!" April 17, 2019 4.0 Again, this has really help streamline and scale my business. Pros Once I “got it,” I love being able to duplicate projects and customize to the client. Regpacks Has allowed me to streamline and scale my business. I am very grateful. Cons This is my first experience with learning a new software of this type. So, I would say to anyone that you have to experience a learning curve and expect to do some work on your own before you can really figure it out. They do a great job of training you Though. Review Source Response from Regpack April 17, 2019 Nicole, great to hear that the flexibility Regpack offers you to customize your workflow and create new projects is helping your business grow! We are grateful for your business :-) Glad to know that our training and support team has been helpful and you have found value in our product. Our goal is not just a great product, but a product that partners with you to grow your enrollment and revenue with effective automation and business tools to help you succeed! SR Sandi R. Owner/ Program Director Education Management Used the software for: 2+ years ### "RegPacks is a great system. The triggers, e-mail capabilities and so many other features are great!" July 17, 2017 4.0 Ease of registration management and tracking income/headcounts. Ease of managing forms: liability, medical, etc. Saves time. Pros The triggers, ability to apply different discounts, customize products and e-mails, track progress/growth; easily see which classes are filling and which need more marketing; ability to 'trigger' e-mail to admin for special needs student alerts and so much more. Cons Every once in a while there are glitches or small errors in the system. When I try to clearly send an e-mail to support about the issue, I sometimes get replies that make me think Reg support team did not ready my note very carefully. Then there is a fair amount of back & forth before things get worked out. This can be frustrating when time is critical. Review Source VR Verified Reviewer Head of Production Events Services Used the software for: Less than 6 months ### "Shockingly Customizable for a low-price! " October 3, 2019 4.0 RegPack reduced the amount of time I spend on admin (emailing my exhibitors individually and tracking all submissions) and created a better, more professional user experience of the exhibitors. It essentially gave them a custom portal to submit and track the status of all assets in one place. Invaluable! Pros The ability to create a highly customized, "portal-like" experience as they submit forms, while using an off-the-shelf software. Typically this would need to be done with a web developer! And the ability to generate reports and email them all at once is so useful. Cons The back-end of the software can be difficult to use and unintuitive. Switched from [Cognito Forms](https://www.capterra.com/p/138990/Cognito-Forms/) Cognito forms is excellent for form building (more user friendly and customizable forms) but has none of the portal functionality of RegPack. Review Source Response from Regpack October 10, 2019 So wonderful to hear that Regpack has been an invaluable tool for you and your event management. Regpack excels at creating a customized experience from start to finish for both you and your attendees, and it's great to hear this is how you've experienced our platform! Domingo Antonio A. University average technician Marketing and Advertising Used the software for: I used a free trial ### "The ultimate solution to simplify registration and payments" June 16, 2023 5.0 From the moment I started using it, I could see it simplify and streamline my registration and payment processes. Pros With just a few clicks I was able to set up my custom registration form and start receiving registration requests quickly and smoothly, I especially appreciated the ability to send automatic emails to participants reminding them of payment deadlines and sending registration confirmations . Cons While I think it's worth the value, I wish there were more flexible pricing options to accommodate different budgets. Review Source LM Laurie M. Administrative Assistant to the VP of Finance Education Management Used the software for: Less than 6 months ### "Summer Camps" May 17, 2023 4.0 Once I setup the camp information, Regpack did the rest. I would recommend using Regpack for your events. Pros Regpack will handle each registration and payment with ease. It will also create a waitlist. The user friendly reporting will provide the information needed with ease. Cons I can't think of anything at the moment. Review Source BM Bianca M. Former K5 teachrr Education Management Used the software for: 6-12 months ### "Camptastic " September 29, 2022 2.0 Pros The medical forms were able to be uploaded and medical info documented simply Cons Registration this was a nightmare and good one Review Source Response from Regpack October 4, 2022 Hi Bianca, Sounds like Regpack was a great fit for you and your team to manage medical information for campers - glad to hear it! Registration can definitely be a nightmare, but Regpack makes it simple! RS Rosa S. Program Associate Non-Profit Organization Management Used the software for: 1-2 years ### "Review 2023" January 17, 2023 4.0 More edit options Pros User friendly for admin. capability of editing the different forms and customizing them. Cons Not very user friendly for applicant. It takes them longer to complete at times. Review Source Response from Regpack January 23, 2023 Thanks for your feedback, Rosa. Glad to hear that you have an easy time with the system. We'd love to learn more about any challenges your applicants have in completing registration. We would love to walk through your custom built system with you to ensure it's setup with ease in mind, and help create more robust free text fields with more details to guide them! WP Whitney P. Camp Director Religious Institutions Used the software for: Less than 6 months ### "Week long summer camp loves regpack!" June 20, 2019 5.0 Registration tracking was less complicated than ever. With a few tweaks that we learned from in our first summer, next year will be even more efficient. Pros The flexibility with Regpack for our small 1-week camp was helpful. It was so nice to have everything in one place and see account balances without searching through several crazy excel spreadsheets. It was great being able to update things and help parents easily myself, without having to have someone do it on the other end. Also, love that we do not have to pay in the off season! Cons Being new, the payment options set-up were a little confusing. Some more learning and attention to detail on the front end would have saved me some headaches. Also hard to have to pay for additional admins. I always have to send reports to my team rather than them being able to just log-in themselves. Review Source Response from Regpack June 21, 2019 Whitney, glad to know that Regpack's month to month contract is working well for you. Happy to provide this option for smaller camps to manage registration and payments online without the commitment! As a note, assistant admins are very affordable (@ $1 per working hour), so something to consider for next year to make sharing your data with your team easier. Can't wait to support you and your team in the coming summers! VR Verified Reviewer Education Assistant, Part-time Used the software for: 1-2 years ### "Useful once you learn how to use it. Very helpful and fast customer support" January 8, 2018 4.0 Third year using it to register students for educational camps Pros Helpful and fast customer support via email and phone Many different features to meet lots of different needs Cons Takes some time to learn and the many features can be confusing at first Not all features are intuitive Review Source Response from Regpack January 18, 2018 Thank you for being a long time loyal client and for this great feedback. Regpack was designed as the registration software that does it all and fits any process. Our tools are customizable so you can use the software to fit your process. We're glad to hear that the wide array of features meet a variety of your needs. Please never hesitate to provide additional feedback or reach out to Regpack support whenever you need it! NG Nick G. Used the software for: ### "Way more than just an event management system" March 29, 2016 5.0 A COMPREHENSIVE PLATFORM What I value most about Regpack is that the platform goes beyond the traditional event management system. Not only can Regpack help you coordinate your event registration needs, but it also allows you to manage and track individual customers, create personalized email communications, set up individualized user login portals, generate data reports and build internal workflows, such as permission levels and status tracking. SEAMLESS AUTOMATION Regpack gives admins the flexibility to let the system do the heavy lifting. From automated email communications, which can be triggered by 'statuses,' to content token mapping, Regpack has saved our staff time and money. Additionally, by adopting Regpack's automation tools, we have reduced admin user error. GREAT USER EXPERIENCE The internal admin system is simple, easy to use and requires very little training. All of the system labeling, available actions and tools are self-explanatory and/or easy to learn. After a half-day training, my staff was already using the platform. TAKING NO OUT OF THE EQUATION I appreciate the willingness of Regpack to customize and configure the platform, as requested. Despite any apparent platform limitations, the staff at Regpack is great at finding a way to either modify the system itself or come up with alternative solutions. THOROUGH CUSTOMER SUPPORT If I ever need help with back-end updates or just have a question, the support team and project managers at Regpack are thorough, timely and accommodating. The staff goes out of their way to explain, in detail, recommended solutions or why something was changed. AFFORDABLE As outlined on the Regpack website, the platform is very affordable, especially compared to other solutions out there. By selecting Regpack, we saved a ton of money on annual fees and upfront development costs. THE VERDICT I definitely recommend using Regpack for your event registration needs. Review Source JF Joanna F. Production Manager Used the software for: 2+ years ### "Regpack has simplified my job immensely. Well worth the money." July 17, 2017 4.0 Pros Regpack has simplified my life as Production Manager for two fairly large projects that include registration materials and fees. Everything happens electronically. No more shuffling through DVDs, CDs, application forms and checks. Regpack allows you to categorize your users so that you can quickly pull selected groups from the whole. This is extremely helpful. This software is pretty straightforward and easy to navigate and manipulate. The staff is extremely responsive and helpful and quick to handle any issue that might arise. Cons The one area in which I have had to change how I work to accommodate the functioning of the software is in uploading footage. I have paid the extra fee a few times to lift the cap so that applicants could upload and submit bigger files, but after having to troubleshoot with regpack staff and go back and forth with applicants I decided to only accept links and not allow them to upload footage. While this is unfortunate, accepting links has worked for me and has not affected my overall opinion of the product. Review Source JajD Jeff and julie D. owner Used the software for: Less than 6 months ### "Awful--would not recommend. Even the owner has a careless attitude which carries through the company" March 20, 2018 4.0 Pros Professional looking system. When everything works correctly, seems like it might be nice system. Not sure we will ever find out. Cons Absolutely NO customer support via phone EVER and customer support in general is severely lacking via email. Can't calculate ages with DOB (very archaic). Fields don't work right. Company sent test emails to all of our customers by mistake, our customers are unable to log in, their cart calculations are not right 2 weeks after going live. So many programing errors, its unbelievable. Our customers are extremely frustrated. Review Source Response from Regpack March 21, 2018 Jeff and Julie Hi, Thank you for the honest review! The truth is that everything that could go wrong in your project went wrong. We are very sorry for that and would like to help you feel differently about Regpack and make sure that your customers are not frustrated and enjoy using the system. I am the founder of Regpack and I can say that the last thing I want our clients to experience is a careless attitude. We have weekly meetings about every account that needs attention. Therefore I am fully aware of what happened with your account and was personally involved with the various changes done in your project. Alas, this did not result in a positive outcome which we will do our best to fix. That said, Regpack is a no contract system and we are happy to help you move to a different system if you feel this is not working for you. We look forward to working with you and changing your experience of Regpack. Best, Dr. Asaf Darash Regpack Founder ES Erin S. Event Director Hospitality Used the software for: Less than 6 months ### "So many options!" February 16, 2021 4.0 Pros We've been frustrated by the lack of options in other registration software. The way Regpack is set up, we can do pretty much anything we want. We especially love the payment plan options and that they are completely customizable and automated. Cons Because there are so many possibilities with Regpack, the learning curve has been steeper than with previous systems. Previous systems we used prioritized ease of use, but that also meant that are options were extremely limited. Luckily, we had a project manager to help us through setting up the system, this was invaluable. Reason for choosing Regpack They didn't offer automated payment plans. Switched from [RegFox](https://www.capterra.com/p/91029/RegFox/) RegFox didn't offer payment plan options, their email system was greatly lacking, and they were expensive. Review Source Response from Regpack February 19, 2021 Erin, we're so happy that we're able to offer the flexibility you need to charge clients on your terms and that our Project Manager was able to walk you through building out a customized system that is successful for you! RW Rivka W. Director of Youth and Family Education Education Management Used the software for: 2+ years ### "Regpack Review" October 10, 2019 5.0 Pros The system enables us to pull a lot of data from the program that supports our school. Cons I would like more comprehensive training videos. We have staff turn over and we don't have a great way to bring new staff up to speed on how to use the program. Review Source Response from Regpack October 22, 2019 Rivka, excellent to hear that Regpack allows you to work smarter with your data. Getting the information you need to run your programs, manage payments, and stay on top of day to tasks can get overwhelming, so it's great to hear Regpack helps make this easier! ACE Ana Cynthia E. Admin Assistant III Education Management Used the software for: 1-2 years ### "admin experience" April 27, 2023 4.0 Pros The customer support responds very quickly. Cons They keep changing the features without any announcements made and it's affecting our set up. Review Source Folloni M. IMPIEGATO Transportation/Trucking/Railroad Used the software for: I used a free trial ### "Eccezionale" February 8, 2023 4.0 Pros Molto interessante, sono in fase di testing e molto performante Cons Per ora assolutamente non trovato. Cercare problemi è difficile Review Source Response from Regpack March 2, 2023 "Looking for problems is difficult" is our new favorite sentence - glad to hear you've been enjoying getting to know our platform and we're excited to support you on the road ahead! KC Kelly C. Outdoor Specialist Program Development Used the software for: Less than 6 months ### "New Client" February 27, 2020 5.0 We are a summer camp handling our registration through Regpack. I have had TONS of questions as our product went live and Regpack has answered all of them with a smile on their face (I'm guessing as all our conversations are over the phone). Even when I needed additional information or I didn't fully understand the explanation the first time they were willing to break it down a different way. And the videos they can send you to reference back later on are AMAZING! Pros We are a new client, and I'm not super technology proficient but the RegPack system is user friendly and once you understand the ins and outs it is super easy to use. Cons There are a few features that are missing for us, but once we report them they are willing to see which ones are possible to add in the future. Switched from [CampDoc](https://www.capterra.com/p/119061/CampDoc-com/) We were looking for a system that was more registration focused and will help with report pulling. Review Source Response from Regpack March 3, 2020 Kelly - promise there was a smile on our face when helping you go live and collect registrations and payments seamlessly! VR Verified Reviewer housing counselor Non-Profit Organization Management Used the software for: 2+ years ### "Outstanding " January 2, 2019 5.0 This is a simple and effective tool for client payment management. Pros I like that I can navigate the system quickly and easily. That is the best feature. Cons Can't think of any cons, This product meets our agencies needs. Review Source Response from Regpack January 4, 2019 So glad that Regpack meets your agency's needs. Regpack is a great tool for collecting and managing information, and even better for payment management. It's great to hear Regpack works quickly and easily for you and your team! DP Diego P. After School and Camp Director Education Management Used the software for: Less than 6 months ### "RegPack with Churchill" December 2, 2022 5.0 Pros Once you get the hang of it, it's really great and useful. I love a lot of the features such as split payments, parent communications, and product set up. Cons It's not extremely easy to pick up. I've been using it a few months now and still struggle with using it. But it is efficient and streamlined. Reason for choosing Regpack Cost and features Review Source Response from Regpack December 27, 2022 Diego, glad to hear that Regpack has helped increased efficiency and streamlined processes. Because Regpack is such a powerful tool, it definitely takes some time to get to know - please make sure you are taking advantage of our 1:1 Q&A sessions we offer to all new clients so you can ask questions and help navigate around the functionality you use most! AP Alexandra P. Executive Director Education Management Used the software for: 6-12 months ### "Just Moved to RegPack" October 1, 2018 5.0 We had challenges communicating with our members with our prior registration software, as well as challenges compiling information from our families. With RegPack we have been able to really streamline everything and my work load is less because everything can easily be compiled in reports. Pros This software has given me the ability to very quickly pull reports such as Allergies for my staff, or cool graphs for my board of directors. I can easily update accounts and add products for our members. It has also made my ability to send pointed e-mails to members, either individual or mass, so much easier! Cons Our billing department has found the software more challenging to pro-rate and manipulate than our previous service, but other than that, it has been wonderful. Review Source Response from Regpack October 5, 2018 Alexandra, hearing that you spend LESS time working is always feedback we like to hear! Streamlining your process and being able to gather valuable information, whether reports or cool graphs, makes our jobs easier! Glad to know Regpack has done this for you! VR Verified Reviewer Sr. Member Techinical Staff Telecommunications Used the software for: Less than 6 months ### "Training and PM setup was great!" November 3, 2017 5.0 Pros Ease of use makes and helps me use my time more efficiently. Also customer reps have been great welcoming me to Regpacks. Working with my PM was effortless. Jeree was a great trainer and made things easy to follow and corrected things that could greatly impacted our brand!!! Cons Only Con is a easier way to use partial payments. Other than that I'm happy with the overall use of the product and service. Review Source Response from Regpack February 12, 2018 The best feedback we get is when Regpack makes our clients more efficient! We built Regpack to support organizations that have better things to do than paperwork and chasing after their users for payments! We're happy to hear you've experienced the efficiency Regpack brings to organizations coupled with our amazing Support and training! SB Sabrina B. Pride Coordinator Events Services Used the software for: 2+ years ### "Great Price for what you get " February 21, 2019 4.0 Regpack has made throwing one of the largest festivals in Ohio a much easier process. We have been using it for quite a few years and haven't been able to find something that better fits us. Regpack has really grown with us over the years and makes all aspects of registration much easier. Pros pretty easy to use excellent price - especially compared to other products has many different functions and are all very useful Cons some of the reports are a little tricky not quite as 'high-tech' as some other softwares Review Source Response from Regpack February 27, 2019 Sabrina, it's so awesome to know Regpack plays a huge part in such a big event in Ohio. We like to hear that our solution grows with our clients and adapts quickly to their unique needs! SL Samantha L. Assistant Programs Director Non-Profit Organization Management Used the software for: 2+ years ### "Regpack has worked with us to create an effective registration system that fits our personal needs." June 22, 2017 5.0 Pros I like most how Regpack is flexible and helps us make the system work for us. Regpack has helped increase the quality and consistency of our communication with families and the doctors with whom we work closely. It has provided us an easy way to make sure we have the information we need to serve the maximum number of campers to the best of our ability. We have served more children, quicker, with the Regpack system, than ever before. Cons Occasionally it takes a few days to get a response from the support team for general assistance, but my account rep is always there to lend a hand. Review Source Similar Products Featured