# Page 8 | Regpack Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 8 - Is Regpack the right Registration solution for you? Explore 364 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124427/Regpack/reviews --- Regpack 4.4 (364) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 18th, 2026 # Page 8 - Reviews of Regpack ## Showing most helpful reviews Showing 176-200 of 364 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BB Brian B. Recreation Manager Used the software for: Less than 6 months ### "Overall Great System - very flexible and dependable " February 7, 2018 5.0 Pros The software integrates wonderful and seamlessly into our current website - no fussing with sending our members to an unknown website for registration. The back end is user friendly and easy to change around if needed Cons Limited PDF reports - always can customize and download to excel, but the PDF download only allows you to download the information and it comes out on individual pages for each registrant. Not a huge deal, but adding the ability to customize those PDF print outs would be awesome. Review Source Response from Regpack February 8, 2018 Brian, thanks for this great feedback! One way we stand out in the registration market is embedding our system onto your website. This seamless integration not only ups conversions rates for you, it's just easier and cleaner for all. Glad to hear this feature is working out well for you. Glad you are finding the back end easy to navigate and manage. Our latest update to discounts and the products redesign is a part of our effort to make our back end that much cleaner and easy to use! KH Kelsey H. Special Ed. Teacher Used the software for: 2+ years ### "Has been a great tool for our camps for users to register online and the option to pay online. " June 21, 2017 4.0 Increasing our number of campers by allowing the option for uses to pay online. Pros That you are able to customize the product for each camp. Another feature that I like is you are able to open and close your account when the camp starts and ends. I also like that you are able to make reports that are custom to what you need. Cons A lot of users sometimes have a hard time logging back in to register for additional camps after signing up the first time. Sometimes it is difficult to understand the total order and what is paid in the account. Having no option in reports that can show who paid by credit card or checks. Review Source BH Britton H. Camp Director Education Management Used the software for: 2+ years ### "Kids Junction" June 24, 2019 4.0 Quite good. Pros Ease of use. Sets up and runs quite well. Able to work with some strange requirements outside of one day or one week events. Cons Some of the admin functions are hard to manage. Review Source Response from Regpack June 25, 2019 Strange requirements are our forte! Glad the system can help you manage all of your offerings and conditions Britton! Regpack works really well for organizations who have a variety of unique needs, and it's great to hear we have helped Kids Junction with their registration process! mL michael L. 1st Vice President Civic & Social Organization Used the software for: 6-12 months ### "Regpack helps out Brick PAL" February 13, 2019 5.0 The support staff anyone could ask for. Made set up so easy. Pros software brought us into the 21st century. We no linger do everything by hand, and with it being fully automated, it allows our volunteer staff to concentrate on other areas of our programs. Cons what's not to like? I don't see anything to not like. Review Source Response from Regpack February 15, 2019 Michael, great to hear you are having such a positive experience using Regpack and interacting with our Support and Project Management teams. Moving your paper process online really automates things and allows you to work much more efficiently, and focus on other aspects of your program. VR Verified Reviewer Assistant Director Education Management Used the software for: Less than 6 months ### "Great for our needs" May 24, 2019 4.0 This has made camp registration so much easier. Parents fill out one application, and all of our data is easily moved into external spreadsheets. Its not perfect, but seems to be a great value for our money. Pros Most of the set-up was intuitaive and could be done without a software expert. For the parts that were tricker, regpacks customer support has been quite helpful so far. Cons I wish that I could help my clients with their login issues directly, instead of having to go to regpacks support. Review Source Response from Regpack June 21, 2019 So great to hear that our Support team made set up easy for you and your team! Moving to an online camp software that automates your data collection and allows you to download the information you need is so key in making managing registration easy for you. Have a great summer! VR Verified Reviewer Office manager Used the software for: Less than 6 months ### "Overall, I have been very pleased with this software. Glad we made the change." January 8, 2018 5.0 Pros It is fairly user-friendly. The training I received was excellent, and the online help has enabled me to figure out other things myself. It has worked very well for our event. Cons Not being able to call customer service directly has been an obstacle. Sending an email and then waiting for someone to call me, which always happened when I was away from my desk. It prolonged issues that could have been solved quickly without playing phone tag. Review Source Response from Regpack February 9, 2018 We are glad you made the change too! Our goal with Support is to make the build and training process work for you. Happy to hear that our library of support articles and videos as a supplement to this 1:1 support has assisted you and added value to your Regpack experience. KT Kelsey T. Ice Arena Operations Supervisor Recreational Facilities and Services Used the software for: Less than 6 months ### "RegPack Review " April 17, 2019 3.0 Pros Allowed families to register online..... Cons Reporting did not have necessary reports that our organization needed. Unable to run reports by the day to give attendance sheets to camp counselor. Unable to collect payments online due to the way we had to setup our registration. This created extra work for me as I had to collect manual payments here at the rink. We got the software to ease the manual work I was doing and it did not really do this. Review Source Response from Regpack April 18, 2019 Hi Kelsey, Glad to know that Regpack has helped you to register families online. We read your review and our executive team decided to do an audit on your build process. Our Project Management team is instructed to present build options that will give the best reporting/managing experience for our clients, but also respect the preferences of our clients. Some of your build preferences led to your current reporting experience. If you'd like to reach out to our Client Success team so we can understand your payment issue, please do. Your system shows you did process payments successfully. We'd love to find a solution for you that will ease your manual work load. We achieve this for 6,000+ organizations we work with, and we're sure we can for you as well! PD Peter D. Manager Performing Arts Used the software for: Less than 6 months ### "Relief" March 2, 2019 5.0 Pros What a relief to have such a streamlined and functional registration/payment system such as Regpack. It has significantly reduced the time and stress we'd been accustomed to, and the learning curve was manageable due to assistance from the Regpack team. Cons There are no significant cons except for some functionality which could be improved (e.g. there's a glitch related to Firefox's security features). Review Source Response from Regpack March 8, 2019 Peter, happy to hear that Regpack has provided a functional system to collect registration and payments for your organization. Our team works hard to build a system that will save you time, and provides training so you can feel confident managing your information as you begin collecting registrations and payments. MH Missy H. Kids Camp Cooridantor Non-Profit Organization Management Used the software for: Less than 6 months ### "I love working with Regpack" June 20, 2019 5.0 This is extremely helpful to all my camp directors, my nurse and myself! Pros I love working in Regpack. The more I work in it the better I love it. I love all the automatic emails and how easy it is to sort and filter to get the info you need. Cons It's been a little difficult for my volunteer counselors to use and because the system remembers your info, it sometimes gets confusing. Review Source Response from Regpack June 21, 2019 Missy, so glad to hear that Regpack is helpful for you and your whole team! Automating communication is such a time saver. Filtering data to get the information you need and work efficiently is what we love most about Regpack and it's great to hear how beneficial this has been for you! MC Matthew C. Program Director Non-Profit Organization Management Used the software for: 6-12 months ### "Excellent product" January 31, 2019 4.0 Pros The best features or the reports generating capabilities and the registrant tracking. As an education-focused nonprofit, data is really important to our operations. Regpack make is extremely easy to generate reports using any data points you may need. Another great feature is the way you can search through registrants based on any criteria. Cons The user interface isn't very intuitive. It is important to understand all of the features but that causes there to be a lot of clutter in the menus and drop downs. However, you do get used to navigating it after a while. Review Source Response from Regpack February 11, 2019 Matthew, we love that you love the custom reporting functionality in Regpack! Part of what makes Regpack unique is the ability to filter for the exact data you need, and then compile that into a customized report that works for you and your team. Glad this has given you and your organization value and you're able to quickly gather and analyze your data. ES Erik S. Used the software for: ### "Okay product, significant flaws" December 7, 2016 3.0 RegPack is good from a registrant's end, meaning the user experience of who is registering for your program/camp/etc. It is simple, looks clean, and can be used to built necessary messages, notifications, and field types. Where the system fails is on the backend for administrators. The reporting requires too much work from the admin, is not intuitive, and relies too heavily on the specific structure of your forms. The customer service is okay, but they aren't too willing to fix things for you, only explain what you can/cannot do. Review Source Response from Regpack December 18, 2016 Erik, Thank you for your honest review. Your experience with Regpack seems very uncommon and will be happy to work with you in order to understand the challenges you faced in order to make them right. Regpack is an advance registration system that allows a lot of customization. That is how the front-end is so seamless for your applicants. That said, we work hard to make the advance options as understood as possible. We have reached out and will be happy to work with you and the support team head in order to see how we can make Regpack easier for you to use and at the same time allow your applicants to have a "good user experience" as you stated. It is always a balance and we strive to reach that balance together with every client. It seems we missed with you are are happy to try again! JD Josh D. Youth Camp Director Religious Institutions Used the software for: Less than 6 months ### "Regpack Software for Camps" June 20, 2019 4.0 . Pros The thing I like most about Regpack is its versatility and adaptability to create a registration system from the ground up. That way we can not only use it for summer camps, but also utilize it for other events throughout the year. Cons The software has been glitchy at moments and certain features have been temporarily unavailable when that happens. However, customer service has been quick to respond and resolve the issue. Review Source Response from Regpack June 24, 2019 Josh, so glad to hear that Regpack is not just great for managing your camp registration, but also supports your other events as well. Using 1 platform vs multiple platforms to manage your organization's programming can be expensive and tiresome. Glad we adapt to fit your needs! AH Andrea H. Office Manager Religious Institutions Used the software for: Less than 6 months ### "Regpack has been a great improvement for our event! Wish we had changed sooner!" June 20, 2017 5.0 This software is extremely easy to use and allows me to have control over changes that need to be made. Yet, there is also great support. So, it's the best of both worlds! Pros The software is easy to use and the support has been great. It's very flexible. It's easy to take payments. It's easy to keep track of data. It didn't take me long to figure out how to make the system work for me. I like that they helped me get it set up initially, but I have control now and can make changes as I need to make them. Cons There are a few features that I wish would be added (people can't just opt to pay a set amount, I can't move registrants from one "family" to another, they don't have an option to take credit card payments via a swipe, etc.), but these are all manageable, and I think that they probably will be added in the future. They are always making improvements. Review Source SR Sam R. Community Programs Director Program Development Used the software for: 6-12 months ### "Good" January 10, 2021 4.0 Overall, I enjoy RegPack. Pros Once you have it figured out it is good. Cons Whenever I need to do something new I am prepared for potential issues. Once I know what I am doing it is usually fine, but for the first 6 months we ran into quite a few issues and there was a lack of information on the help site and it took a while/was confusing with customer service. Review Source Response from Regpack April 20, 2021 HI Sam! Glad to hear you are enjoying Regpack. Sorry to hear that you felt the Help center didn't meet your needs. I hope you were able to have a 1:1 Q&A Session with our Training team and enjoyed the experience of a project manager working with you to build out your custom database. Our Support team is always available when you need some guidance. SB Stephanie B. Director Education Management Used the software for: 1-2 years ### "a powerful tool in streamlining the registration process for computer novices" July 18, 2017 4.0 One person can now manage our semester registration, instead of 2-3 as in previous years. Pros users can easily understand how to register; the basic system is initially set up by RegPack staff; tracking class rosters and payments by users, re-assigning children who were improperly registered, and sending automated invoices are all very easy to do; this has the power of a database without the complication of learning how to manage a database; easily pull data in a csv or pdf format. Cons It can be confusing to understand the process of which RegPack staff is working with you at different points in the process, and how to get help when needed. There is no simple way of assigning priority registration to a sub-group. Review Source VR Verified Reviewer Docente Higher Education Used the software for: I used a free trial ### "Experiencia con Regpack" September 8, 2023 4.0 Regpack es una buena herramienta en la que puedes gestionar inscripciones, crear y personalizar formularios, procesar pagos, enviar recordatorios y generar informes. Pros Me gusta que me permite la gestión de inscripciones a mi organización, además de crear y personalizar formularios, procesar pagos, enviar recordatorios y generar informes. Cons El soporte es a través de correo electrónico y suele tarda mucho. Review Source MK Mark K. National Education Director Non-Profit Organization Management Used the software for: 6-12 months ### "Great Program!" January 3, 2019 4.0 Pros I like how you can customize your reports, and they way that they present the reviews is very user friendly. Cons The payment details can be difficult to understand, but overall its great. Review Source Response from Regpack January 4, 2019 Mark, it's great to hear that our custom reporting tools work for you and Young Judaea! The beauty of Regpack is the automatic creation of a central database for your organization, and the ability to grab the exact data you need, as well as organize and export it in to a format that works for you, and this is the type of feedback we love to hear! RV Richi V. Accountant Hospitality Used the software for: 6-12 months ### "First 12 Months" March 24, 2021 5.0 Regpack is helping us simply the way we handle business, specially with the operational aspect. Pros Regpack is a versatile customizable software that can be designed within most types of business. I am still learning all the different features available within the platform. Cons Customer service is very hard to reach and no direct phone is available. Reason for choosing Regpack N/A Review Source Response from Regpack April 12, 2021 Hi Richi, Thanks for your feedback! Glad you are loving the flexibility of our software to meet your needs. Our Support and Client Success teams work hard to respond to questions ASAP on top of the extensive training we provide before you launch and comprehensive help and video center. If you need anything from our team, don't hesitate to reach out! ML Miguel L. Teaching assistant and mentor Higher Education Used the software for: 1-2 years ### "Great service" April 28, 2023 5.0 Pros It’s easy to use. All the tabs are clear and easy to locate. Overall good service. Cons At times when I attempt to go back to a screen it goes back to page 1. It could be a glitch. Review Source BU Brian U. Operations Manager Non-Profit Organization Management Used the software for: 1-2 years ### "Great software for a great value" February 6, 2019 4.0 It has been a great overall experience - the customer service is great and the product serves our organization's needs well. Pros The robust functionality - It has the flexibility on the front end to gather all the registration info we need and a lot of capabilities on the back end to organize, sort, review, report, etc! Cons It is a necessary evil but the thing I like least is having to create a username and password to complete the registration process. I know it turns me away from wanting to have to create and keep track of yet another username and password Review Source Response from Regpack February 22, 2019 Brian, thanks for your feedback! It's great to hear Regpack can provide an excellent front end user experience and an easy to manage back end experience for you and your team! BB Brent B. Exceutive Director Farming Used the software for: Less than 6 months ### "Worked well for a first time user. Support responded to requests well and in a timely manner" January 12, 2018 5.0 We needed a turn key platform that included support. RegPack fit the bill for our needs Pros It is turn key from form creation to registration to payment. We needed a platform with good support a robust features. Cons I am a new user so some functions are not intuitive to me. I am sure as we use the platform in the future we will be able to use more of its functionality Review Source Response from Regpack January 17, 2018 Brent, thanks for this great feedback! One of our favorite ways to describe Regpack is that it's an "out of the box" registration software. But this isn't just because we have pretty much any feature you need to register, charge and manage your registrants. It's because Regpack is a software that conforms to what you need, not the other way around. Your need for a platform that would "just work" for what you were looking for, is exactly why we built Regpack the way we did. Happy to hear that Regpack fit the bill for your conference. AB Andy B. Program Manager Hospitality Used the software for: Less than 6 months ### "You get what you pay for." March 28, 2019 5.0 Pros The fact that it works every time I need it to work (always). It does exactly what I need and probably a lot more. Cons The software can be difficult to learn. But, they have a skilled team to help you learn the terminology and get you programs up and running. No phone number for customer service, but I am sure that this is to cut down on costs so I am fine with it. Review Source Response from Regpack March 29, 2019 Andy, the best feedback we can hear is that Regpack does what you need it to and is a reliable tool to help manage your camp! We work hard to provide excellent training and support, in addition to working 24/7 so you can focus on what's really important at camp! LL Laura L. Registrar Used the software for: 1-2 years ### "Flexible software, excellent customer service." May 3, 2017 5.0 It saved me from having to process about 250-275 paper registration forms and checks by hand. The people attending the conference were very happy to be able to register online and pay by credit card. Pros It's incredibly flexible and was able to handle our somewhat complicated registration process. The interface is clean, organized, and generally easy to use. For our nonprofit organization, the price was within our means; we received great value for our money. Cons The biggest problem I had was figuring out how to use filters and reports to get the information I needed from the database. Also, I wish there was a way to delete test entries from the database, rather than simply hide them. Review Source SP Sarah P. Enrollment, Development & Communications Coordinat Education Management Used the software for: Less than 6 months ### "Great product in progress of becoming even better!" February 7, 2018 4.0 Internal logic, which is super-useful when it works. The ability to embed in our website, which is nice and seamless for parents. Automated emails are great, especially with the token insertions. Pros Internal logic, ability to adapt to our program's needs. A-mazing customer support that is super-responsive. Cons Lots of bugs for individual registrants that necessitate a lot of individual troubleshooting, which is time consuming. We're learning a lot our first go around... Review Source Response from Regpack February 8, 2018 Hi Sarah, thanks for this great feedback. Our Support team is looking into some of the bugs you mentioned experiencing. We're happy to hear though that Regpack has really done what our #1 goal is to achieve: adapting to YOUR needs, not the other way around. It's great to know the Support you've experienced has been amazing and responsive, as this is our top priority. Thank you for being part of the Regpack family! MT Michael T. Camp Director Education Management Used the software for: Less than 6 months ### "Great software" May 28, 2021 4.0 We registration has been greatly simpliifed. I'm also using the software to do sign ups for other aspects of the business... Pros I like that I'm able to do away with the paper applications and everything is electronic. I also have access to the information anywhere I go. Cons It is a bit difficult to get the hang of. Reaching tech support could be easier. Review Source Response from Regpack June 15, 2021 Michael, awesome to hear you are able to use Regpack for a variety of different processes in your organization and how easy it is! Regarding learning the system better, if you haven't taken advantage of your 1:1 training sessions and our video and article library, please reach out and we'll get you setup! Similar Products Featured