--- title: "Accruent Maintenance Connection Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Accruent Maintenance Connection Software - reviews, pricing plans, popular comparisons to other CMMS products and more." source_url: "https://www.capterra.com/p/12444/Maintenance-Connection/" page_type: "product" language: "en" publication_date: "2026-10-27" --- # Accruent Maintenance Connection Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 27, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Accruent Maintenance Connection ## What is Accruent Maintenance Connection? Accruent's Maintenance Connection is a market-leader CMMS / EAM multi-site solution that helps maintenance teams transition from reactive to preventive asset maintenance, extend asset life and maximize the ROI due to a robust & easy-to-use platform with a simple & quick implementation & excellent service satisfaction. This is built to be scalable for any organization, offering extensive flexibility and configurability that ensure deep functionality across major industries. ## What is Accruent Maintenance Connection used for? [Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[CMMS](https://www.capterra.com/cmms-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 444 user reviews Reviews sentiment Positive 91% Neutral 8% Negative 1% Pros & cons Streamlined maintenance operations Comprehensive asset organization tools Complex and restrictive reporting Frequent bugs and update problems Starting price $110 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... - CMMS / 2026 - Facility Management / 2026 - Work Order / 2026 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Accruent Maintenance Connection?[Manage this product listing](https://www.g2.com/products/accruent-maintenance-connection/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Accruent Maintenance Connection 4.4 (444) VS. [4.8 (1,080)](https://www.capterra.com/p/179296/GetMaintainx/reviews/) Starting Price $110 Flat Rate, Per Year Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (443) Ease Of Use 4.8 (1,785) Value For Money 4.2 (338) Value For Money 4.7 (1,611) Customer Service 4.4 (429) Customer Service 4.8 (1,691) ## Accruent Maintenance Connection alternatives [4.8 (757)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars [4.7 (454)](https://www.capterra.com/p/130563/FMX/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.5 (629)](https://www.capterra.com/p/74916/Fiix/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars Highest Rated [4.9 (121)](https://www.capterra.com/p/90092/eWorkOrders-CMMS/reviews/) Starting price $45.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/12444/Maintenance-Connection/alternatives/) ## FAQs about Accruent Maintenance Connection Overview ### What problems does Maintenance Connection solve? Maintenance Connection solves scattered maintenance records, missed preventive maintenance, and unclear work-order ownership by centralizing asset histories, schedules, assignments, labor, parts, and documentation. Maintenance managers, technicians, facilities teams, and multi-site operations benefit from real-time status visibility, audit-ready records, inventory tracking, and reports for monitoring costs, downtime, and maintenance performance. Answer based on 233 reviews Overview ### Which roles and teams benefit most from Maintenance Connection? Maintenance Connection is most used by maintenance planners, managers, supervisors, and technicians who schedule preventive work, assign repairs, document asset histories, and manage work orders. Facilities leaders and coordinators track building maintenance and vendor activity, while CMMS administrators, reliability engineers, project managers, and operations directors monitor data quality, equipment performance, priorities, and maintenance budgets. Answer based on 381 reviews Overview ### What company size and industries is Maintenance Connection built for? Maintenance Connection serves enterprise organizations, which account for 43% of reviewers, with Hospital & Health Care as the top industry at 9%. It caters to agriculture, automotive/aerospace, chemical processing, construction, manufacturing, education, energy, food and beverage, government, healthcare, and pharmaceutical sectors, while also serving real estate and industrial automation. Answer based on 444 reviews Features and Usability ### What are the key features of Maintenance Connection? Maintenance Connection includes preventive maintenance scheduling and work order management for creating, prioritizing, and closing maintenance tasks. Asset tracking and inventory management record equipment, parts, costs, and service documents. An activity dashboard, customizable reports, historical reporting, service history, and mobile access support daily technician and facility operations. Answer based on 54 reviews Pricing ### How much does it cost and what fees or limitations are included? Maintenance Connection offers the Professional plan at $110 per user per month for organizations with at least three users. Enterprise pricing is not listed and requires five or more users. Reviewers report good value and free Academy access, though some consider per-license costs high and cite separate costs for mobile access or add-ons. Answer based on 54 reviews Integrations ### Which third-party tools and platforms does Maintenance Connection integrate with? Maintenance Connection integrates with Meridian for connecting maintenance management activities with engineering document and asset-information processes. This integration supports organizations that need Maintenance Connection data to work alongside Meridian-managed technical documentation, drawings, and related records across operational and maintenance teams. Answer based on 17 reviews Getting Started and Support ### How easy is it to onboard and train a team on Maintenance Connection? Maintenance Connection offers in-person and live online training plus documentation. Reviewers say technicians and everyday users can learn work orders quickly, often within days, while administrators and power users need more time for configuration, reporting, and advanced features. Training quality and coverage can vary, so structured sessions help teams adopt it consistently. Answer based on 54 reviews Getting Started and Support ### What customer support options does Maintenance Connection offer, and how do users rate the experience? Maintenance Connection offers email/help desk support, FAQ/forum resources, a knowledge base, and phone support. Users commonly report prompt, knowledgeable help and detailed solutions, including remote troubleshooting. Some users cite weak documentation, difficulty reaching support, and slower follow-up or responses for complex issues. Answer based on 140 reviews Security ### How does Maintenance Connection handle data security and access control? Maintenance Connection uses group-based access levels and administrator-controlled authorizations to limit what users can view and change. It logs users out after inactivity and can restrict work-order access by location. Reviewers note that these controls can limit technician, iPad, and former admin access, while assigning authorizations may require navigating multiple software levels. Answer based on 12 reviews ## See trending topics mentioning Accruent Maintenance Connection [Which work order software tracks the spare parts and inventory used on each work order?](https://www.capterra.com/work-order-software/trending-topics/which-work-order-software-tracks-the-spare-parts-and-inventory-used-on-each-work-order/) Last updated on October 26, 2026 ### Which work order software tracks the spare parts and inventory used on each work order? Answered by Capterra Research Analyst Team [What work order software reports on backlog, completion history, and maintenance cost so managers can see where work stalls?](https://www.capterra.com/work-order-software/trending-topics/what-work-order-software-reports-on-backlog-completion-history-and-maintenance-cost-so/) Last updated on October 26, 2026 ### What work order software reports on backlog, completion history, and maintenance cost so managers can see where work stalls? Answered by Capterra Research Analyst Team [Which facility maintenance software tracks spare parts and supplies so a facilities team knows what is in stock?](https://www.capterra.com/facility-management-software/trending-topics/which-facility-maintenance-software-tracks-spare-parts-and-supplies-so-a-facilities-team/) Last updated on October 26, 2026 ### Which facility maintenance software tracks spare parts and supplies so a facilities team knows what is in stock? Answered by Capterra Research Analyst Team [Which facility maintenance software gives a facilities manager ready-made reports and dashboards, and where is custom reporting a weak spot?](https://www.capterra.com/facility-management-software/trending-topics/which-facility-maintenance-software-gives-a-facilities-manager-ready-made-reports-and/) Last updated on October 26, 2026 ### Which facility maintenance software gives a facilities manager ready-made reports and dashboards, and where is custom reporting a weak spot? Answered by Capterra Research Analyst Team ## Who uses Accruent Maintenance Connection? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Streamlined maintenance operations 88% positive reviews out of 50 Most reviewers indicate maintenance management centralizes scheduling, tracking, and documentation, improving organization and preventive maintenance. Kody B. Maintenance Manager, 51 - 200 employees. "We use it primarily for maintenance management and it makes creating PM's and WO's very easy to track and revert back to in times of need, such as an audit." Complex and restrictive reporting 38% negative reviews out of 64 Some users report reporting tools are difficult to use, lack flexibility, and require technical knowledge or support. Stephen O. Manager, 51 - 200 employees. "There are several reports in a LOCKED mode that I am unable to use or modify." Comprehensive asset organization tools 90% positive reviews out of 41 Most reviewers find asset management intuitive, with structured hierarchies, easy tracking, and efficient work order coordination. alan R. supervisor, 2 - 10 employees. "Maintenance Connection's comprehensive, user-friendly, and customizable interface as its best features, making it easy to manage assets, work orders, and preventive maintenance in one place." Frequent bugs and update problems 54% negative reviews out of 41 Some users comment updates introduce glitches, outdated interface elements, and recurring technical issues that disrupt workflow. Keith L. Associate Director of Physical Plant, 201 - 500 employees. "Updates can end up breaking things before they fix the previous issue. When presented with updates via the road-map, the updates take an extreme amount of time to come to fruition." Highly adaptable feature set 90% positive reviews out of 31 Most reviewers describe features as flexible, versatile, and easily tailored to diverse workflows and industries. Rifatt M. Reliability Engineer, 10,001+ employees. "Overall, the system works well and has many features that can be utilized to get the most out of Maintenance Connection" ## Features AI summary Based on 1,665 CMMS reviews Capterra data shows that buyers of CMMS rank the following features as their top priorities: - **Task Scheduling** (**43%** of reviewers rated this feature as critical) - **Preventive Maintenance** (**58%**) - **Maintenance Scheduling** (**50%**) Maintenance Connection supports all three of the features reviewers rate most highly: **Task Scheduling**, **Preventive Maintenance**, and **Maintenance Scheduling**. Together, these capabilities help businesses plan maintenance work in advance, reduce unplanned downtime, and keep service activities on track, allowing teams to manage assets more efficiently and maintain more consistent operations. Preventive Maintenance 4.5 (115) 100.00% of 115 reviewers that rated this feature as important or highly important With this capability, you can easily schedule, track, and automate preventive maintenance tasks. Reviewers appreciate how it reduces unplanned downtime, extends equipment life, and streamlines PM scheduling, though some mention initial setup and customization can be challenging. Reporting/Analytics 4.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data Work Order Management 4.4 (108) 101.85% of 108 reviewers that rated this feature as important or highly important Maintenance Connection offers robust work order management, letting you track, assign, and complete tasks efficiently. Users think it simplifies labor and inventory tracking, supports customization, and keeps teams organized, though some wish for improved sorting of closed orders. Scheduling 4.3 (79) 86.08% of 79 reviewers that rated this feature as important or highly important It gives you multiple ways to schedule and assign work, supporting calendars and mass updates. Some reviewers find scheduling helpful for planning and assigning tasks, but mention the interface can be complicated and automation could be improved. Asset Tracking 4.2 (73) 86.30% of 73 reviewers that rated this feature as important or highly important Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle Inventory Management 4.1 (62) 91.94% of 62 reviewers that rated this feature as important or highly important Track and manage inventory levels to maintain proper supply Accruent Maintenance Connection 71 features ### All Features - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting: Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - Analytics: Tools for the systematic analysis of various types of data or statistics - API: Application programming interface that allows for integration with other systems/databases - Asset Accounting: Manage adding fixed assets to proposed budgets - Asset Lifecycle Management: Manage assets throughout their lifecycle to optimize profit - Asset Tracking: Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcoding/RFID: Identify and track items using barcode tags or RFID (radio-frequency identification) tags - Billing & Invoicing: Create, manage, and send invoices or bills to customers - Calibration Management: Schedule the calibration of instrumentation and maintenance requirements - Commercial Properties: Designed to serve commercial properties - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Contract/License Management: Track, store, and access client contracts or licenses - Cost Tracking: Process to track, record, and analyze expenses that occurred over the entire duration of a given project - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Reports: Alter the layout and content of reports - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Depreciation Management: Track and manage the decline in value of assets and plan for improvements - Disposal Management: Plan when and how to dispose of outdated or decommissioned assets - Document Management: Store, manage, and track all electronic documents in a centralized location - Energy Management: Track energy consumption and/or manage energy-saving measures. - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Equipment Tracking: Track the location of specific equipment at all times - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Management: Manage the maintenance of building facilities - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forecasting: Form predictions based on past and present data/trends - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Job Management: Manage and track all job information and associated tasks - Key & Lock Management: Establish procedures for monitoring locations of keys - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Access: Access software remotely via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Location: Manage and support multiple locations - Parts Management: Track parts inventory levels and manage re-stocking - Predictive Maintenance: Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms - Preventive Maintenance: With this capability, you can easily schedule, track, and automate preventive maintenance tasks. Reviewers appreciate how it reduces unplanned downtime, extends equipment life, and streamlines PM scheduling, though some mention initial setup and customization can be challenging. - Purchase Order Management: Create, send, and track purchase orders and their statuses - Quotes/Estimates: Generate quotes or estimates for customers - Real-Time Data: Receive data and information in real time - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Recurring Appointments: Schedule repeating appointments based on a duration of time - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Routing: Plan daily routes to optimize employee scheduling and provide directions - Safety Management: Identify and assess hazards to ensure the well-being of employees, assets, and the environment - Scheduling: It gives you multiple ways to schedule and assign work, supporting calendars and mass updates. Some reviewers find scheduling helpful for planning and assigning tasks, but mention the interface can be complicated and automation could be improved. - Service History: Track work performed and resources used for past customers, sites, or assets - Shipping Management: Manage and track orders being shipped to customers - Status Tracking: Track the status over time for a request, process, asset, or transaction - Task Scheduling: Track and manage the scheduling of tasks - Technician Management: Oversee technicians and track their assigned work orders - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Vendor Management: Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. - Warranty Tracking: Track the duration and expiration of warranty as well as any obligations under that warranty - Work Order Creation: Create a new work order - Work Order Management: Maintenance Connection offers robust work order management, letting you track, assign, and complete tasks efficiently. Users think it simplifies labor and inventory tracking, supports customization, and keeps teams organized, though some wish for improved sorting of closed orders. --- Get Advice We can help you find the software with the features you need. Features 4.3 (434) 4.3 Based on 434 reviews ## Pricing Value for money 4.2 (338) [View pricing plan details](https://www.capterra.com/p/12444/Maintenance-Connection/pricing/) Professional $110.00 Per User,Per Month It includes: - Single-site to multi-site scalability - User-friendly interface - Simplified integrations - Full audit trail and document management - Automated notifications - Unlimited work orders - Workflow automations - Analytics and reporting dashboard - Comprehensive inventory management capabilities - Preventive maintenance scheduling - Support and training - Time and cost tracking Enterprise Custom Quote Available It includes: - Multi-site capabilities - Powerful reporting and dashboards - Inventory, financial, and purchasing - Scalable infrastructure - Native EDMS and IoT integration Value for money 4.2 (338) 4.2 Based on 338 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.4 (429) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.4 (429) 4.4 Based on 429 reviews ## User reviews Overall rating 4.4 Based on 444 reviews Filter by rating Counts reflect reviews available in this feed. 5(216) 4(185) 3(37) 2(3) 1(3) Mentioned topic Recent reviews first, then most helpful Bonnie B. Digital Systems Manager Used the software for: 1-3 years ### "Maintenance Connection has promise but hard to navigate" 2.0 Overall Rating 2.0 2.0 Ease of Use 1.0 1.0 Features 2.0 2.0 Customer Service 2.0 2.0 Likelihood to Recommend 2/10 June 26, 2026 Maintenance Connection was our first Facilities software and it was a step up from spreadsheets and emails, but for the pricepoint, it was hard to navigate and ultimately some of our staff gave up using it. Pros Maintenance Connection could house work orders and PMs that recurred. We did appreciate the asset creation and logging. Cons On the whole, the UI and UX of Maintenance Connection is difficult to navigate, overly complex. Pulling reports often displays vastly different numbers for the same data. ML Maintenance Lead Technician Maintenance Lead Technician Used the software for: 3-5 years ### "Solid Tool That Keeps Our Team Moving" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2026 Overall, it’s been a dependable system for our team. It helps us stay organized, keep track of assets, and stay on top of maintenance without things falling through the cracks. It’s not perfect, but it gets the job done, and the support team really helps make up for any rough edges. Pros Maintenance Connection has made our day‑to‑day work a lot smoother. Creating and tracking work orders is pretty straightforward, and keeping up with preventive maintenance is way easier now. Inventory tracking has also gotten better over the years, which saves us a ton of headaches. Their support team deserves credit — whenever we’ve run into issues, they’ve been quick to jump in and help. Cons The interface could definitely use a refresh. Some things take more clicks than they should, and a few parts of the system feel a bit old‑school. Reporting works well once you figure it out, but there’s a learning curve. The mobile version is handy, but still not perfect when you're out in the field. TE Tech Tech Used the software for: 1-3 years ### " maintenance Tech" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2026 Overall, my experience has been positive. The platform helps streamline maintenance operations, reduce paperwork, and improve tracking of tasks and assets. While there is a learning curve and a few usability issues, it is a reliable tool that improves organization and efficiency once fully implemented. Pros The system makes it easy to track work orders, schedule preventive maintenance, and keep asset history organized in one place. The interface is fairly straightforward once you get used to it, and it helps improve communication between technicians and management. Reporting features also help monitor performance and maintenance trends. Cons Some parts of the interface feel outdated and can take time to learn for new users. Searching for specific information or generating certain reports can require multiple steps, and mobile usability could be smoother. Customization options are helpful but sometimes confusing to configure without support. MP maintenance planner maintenance planner Used the software for: 1-3 years ### "A Solid Maintenance Tool with Good Potential" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 1.0 1.0 Likelihood to Recommend 7/10 March 9, 2026 My overall experience with Maintenance Connection was not very positive. I found the system to be overly complicated and not very intuitive. Simple tasks often required too many steps Pros What I appreciated most about Maintenance Connection was how user‑friendly and organized the system is. The platform makes it easy to manage work orders, track asset history, and coordinate preventive maintenance — all in one place. The layout is clean and intuitive, which helps reduce time spent searching for information and improves workflow efficiency. Cons What I liked least about Maintenance Connection was how complicated the KPI features were. The setup and reporting structure felt overly complex, making it difficult to quickly track performance or pull meaningful insights. Instead of helping streamline maintenance metrics, the KPI tools often required extra time and effort to use effectively. MT Maintenance Tech Maintenance Tech Used the software for: Less than 1 year ### "Maintenance Connection Review . " 3.0 Overall Rating 3.0 3.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 March 9, 2026 My experience with this program has been exceptionally smooth from day one. It functions exactly as a maintenance tool should—working quietly in the background to support our goals without creating unnecessary obstacles or administrative "red tape." The simplicity of the layout means we can focus entirely on equipment reliability rather than fighting with a clunky interface. It has truly streamlined our workflow and made our PM reviews a seamless part of the work week. Pros his program is remarkably intuitive, stripping away the usual complexity found in maintenance scheduling. The user-friendly interface and logical navigation allow our team to update PM tasks in seconds rather than hours. It strikes the perfect balance between robust data tracking and a clean, clutter-free layout that even our least tech-savvy technicians can master. Cons How only a certain amount of people can be on the system at the same time, i believe for us is 2 or 3. Patrick P. Maintenance Planner Used the software for: Less than 1 year ### "New to Maintenance Connection but learning" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 7/10 March 9, 2026 Overall, my experience so far has been positive, and I appreciate the platform’s training support and functional capabilities. Pros I have experience using several maintenance management software platforms, and from an end-user perspective, Maintenance Connection offers a robust set of features, particularly when it comes to training and onboarding. The available training resources make it easier for new users to get up and running efficiently. Although I have only been using the system for two weeks, I have already been able to configure new technicians, assign user access, set up new assets, and create work orders with confidence. The system is intuitive enough to allow new users to become productive quickly. Cons One area for potential improvement would be enhancing the ease of locating previously created work orders within the system. Additionally, the process for assigning work orders feels somewhat less streamlined compared to other platforms I have used. That said, as I continue to work within the system, I am becoming more comfortable with its workflow. MP Maintenance Planner Maintenance Planner Used the software for: 3-5 years ### "User friendly " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 3, 2026 I enjoy using maintenance connect because of its capabilities in use. It has other functions that are great in an MCC environment. Pros User friendly. It makes it easy to navigate and functions well. You can connect easily and move around the system. Cons Grouping several areas only allows one at a time. Would like to be able to grab several locations at once to view work orders. FS Field service technician Field service technician Used the software for: 1-3 years ### "better network connectivity." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 2, 2026 overall good experience. easy to manage and closing work order after work is done. and easy to upload photos. Pros Eeay to excess website. easy to understand work order system. good to find past workorder history and parts. Cons sometime is slow and need to reload every time. and connection is lost. sometime loosing network connection. VE Vehicle engineering manager Vehicle engineering manager Used the software for: 1-3 years ### "VEM User for projects" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 1, 2026 It helps me to submit and keep organized needed for the program fleet. The history It allows me to see what happened to vehicles before of coming to our program Pros Easy finding of different kind of assets status and history, It is very helpful for me to have history by asset, I do like the prepopulated task for FAI inspections Cons About user interface, I do not like that sometimes is not easy to go to the window before, you have to go all the way to the home page FM Facilities Manager Facilities Manager Used the software for: Less than 1 year ### "Very Digestable" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 5/10 March 1, 2026 User Friendly for the most part, but more difficult when you go beyond the technician level. As I learn and use it more and become more familiar with capabilities it is becoming easier to use. Pros Ease of access and searchability make this Operating system user friendly and well defined. I would recommend to other companies to use. Cons Naming conventions not specified. There are blocks in the learning curve that make it hard to find what you are looking for. Trying the help solutions does not always work. [View all Reviews](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. 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