# Page 4 | Maintenance Connection Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is Maintenance Connection the right Equipment Maintenance solution for you? Explore 443 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/12444/Maintenance-Connection/reviews

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Maintenance Connection

4.4 (443)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of Maintenance Connection

## Showing most helpful reviews

Showing 76-100 of 443 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

AR

Addie R.  
Work Control Center Specialist  
Hospital & Health Care  
Used the software for: 2+ years

### "A Reliable Maintenance Management System"

December 18, 2025

4.0

It is a reliable CMMS that effectively supports maintenance operations, preventive maintenance tracking, and asset management. While there is a learning curve and room for improvement in usability and speed, it remains a solid platform that helps maintain organization.

Pros

I like that it has a user-friendly it makes work orders and preventive maintenance easy to manage. My favorite is reporting and tracking features, especially for PM schedules and asset history

Cons

Some features felt outdated requiring extra steps to complete simple tasks. Occasional performance slowdowns, especially when running larger reports or managing high volumes of work orders.

Review Source

jH

john H.  
Director of Facilities  
Facilities Services  
Used the software for: 2+ years

### "Maintenance Connection is a great tool."

December 18, 2025

5.0

Exhalent, my experience with Maintenance Connection has all be positive. I like being able to go back and check how long and how many time an issue with one piece of equipment has came up.

Pros

Documentation and proof of work. It is easy to use and my guys can close their work orders when they get finished and give an explanation of their work.

Cons

There is a lot to learn and so many mistakes can be made when entering information. The extent of details needed.

Review Source

jV

jay V.  
Maintenance Supervisor.  
Industrial Automation  
Used the software for: 2+ years

### "Maintenance Connection"

February 24, 2026

4.0

easy to navigate through the everyday tasks. also easy to see what task the other workers have accomplished.

Pros

the P.M. Tracking. and how easy it is to move from one task to the next. the highlighted red over due items is very helpful as well.

Cons

The tracking system and ranking system. They are not accurate on the quality of work and very easy to pencil whip the work orders.

Review Source

gG

gary G.  
Maintenance Planner  
Packaging and Containers  
Used the software for: 1-2 years

### "Daily use for training needs for MC"

December 18, 2025

3.0

Pretty happy overall , would like to see more details on how to setup screens and preferences. continuing to learn

Pros

broad offering of course offerings and very in depth. really helps with getting into using the software

Cons

if you get stuck during training , hard to move past and correct sometimes. I have had instances where I completed a item and it will not let me advance.

Switched from

[ipSCAPE Connect](https://www.capterra.com/p/10015021/ipSCAPE-Connect/)[IPscape](https://www.capterra.com/p/81931/IpSCAPE/)

job change, new company is using maintenance connection

Review Source

EL

Edgar L.  
BESS Technician  
Renewables & Environment  
Used the software for: 1-2 years

### "Powerful, and highly customizable. "

December 18, 2025

5.0

Overall this is a powerful tool, with a huge amount of options and customization available to the end user.

Pros

User friendliness. Intuitive. Customizable. Customer support. Adaptability. Multiple formats. Continued product improvement.

Cons

Sign in doesn't remember my login info. Multiple tabs open when signing in to the website. The amount of customization can be overwhelming at first.

Review Source

DY

Dalton Y.  
Maintenance lead Tech  
Automotive  
Used the software for: 2+ years

### "MC Dyoung 2/24/2026"

February 24, 2026

3.0

My overall experience has been okay. Would be better if the layout were improved and the searching for parts were easier.

Pros

I like how it You can see past work orders. This helps sol; ve alot of problems wth less down time if you read old work orders, it can save troubleshooting time.

Cons

The biggest con of MC is the new layout when closing Wos it does not show all failed reasons. You have to go and select all option

Review Source

TL

Timothy L.  
I and E Supervisor  
Oil & Energy  
Used the software for: 2+ years

### "I&E with Maintenance Conncet"

February 24, 2026

5.0

I love Maintenance Connect. It definitely helps me keeps my tasks organized. I like being able to filter between date and sort by priority.

Pros

I like the usefulness of the reports. I also like being able to see upcoming tasks and being able to filter them by target dates.

Cons

Sometimes my work orders seemed to be delayed in getting to me though that could just be that we were going through some organization changes.

Review Source

CB

Crystal B.  
I and C Technician  
Environmental Services  
Used the software for: 2+ years

### "Limited MC User"

December 18, 2025

4.0

I have a limited use of maintenance connection in that I use it to complete work orders, to check inventory for parts needed for repairs, and to write work orders for equipment that needs repair.

Pros

I like using maintenance connection to record the work that I perform on the plant’s equipment. It gives me an easy to lookup reference that I can use for the future to know what issues the equipment has had.

Cons

I don’t like searching for inventory in the setup that we use, because it is hard to find parts. Also, it’s not setup to automatically put in requests for inventory orders.

Review Source

KP

Kaylyn P.  
CMMS Coordinator and Administrative Assistant  
Facilities Services  
Used the software for: 2+ years

### "MC: Reviews"

December 18, 2025

4.0

Pros

I think the simplicity of the user face makes it easy for me to help older technicians with the website.

Cons

Needing to hover over the text box to type. Sometimes the mouse moves and I will think I'm typing and look up and it's not there.

Review Source

CH

Craig H.  
Maintenance Controller Engineering  
Hospital & Health Care  
Used the software for: 2+ years

### "Need Change"

February 23, 2026

3.0

Average.

Pros

staying up to date with just w/o and reporting.

Cons

there has been no improvement, for purchase orders, invoicing, receiving, and most importantly Inventory. i may be the 1% But i really could use some improvements.

Switched from

[TMS.AI](https://www.capterra.com/p/153047/Rose-Rocket/)

We Wanted Improvements, in overall, engineering productivity.

Review Source

EF

Ericka F.  
Coordinating Manager  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Wish it worked all the time"

February 24, 2026

4.0

I have a positive experience and would like to learn but always told that we are getting a new system. Its been 3 years.

Pros

I like the fact that it's easy to use and I like the aesthetics of the website. it also has easy navigation.

Cons

I do not like the fact that the system crashes and works slow in the afternoon times. I have to make sure to work in the morning to get the bulk of the work done.

Review Source

JM

Jack M.  
Administrative Assistant, Campus Operations  
Education Management  
Used the software for: 2+ years

### "Works for me"

December 18, 2025

4.0

As an end user, it certainly meets out needs. Most of my issues are with restrictions that come from people in our organization that assigns access levels. SO that limits my experience.

Pros

Its ability to give access to several groups of several people is great. I am an end user, so I can't comment on the assigning abilities.

Cons

It is sometimes difficult to find or pull reports on closed tickets. I believe some of our supervisors have limited report abilities but they have expressed these issues too.

Review Source

BR

Brad R.  
Electro Mechanical Technician  
Pharmaceuticals  
Used the software for: 1-2 years

### "Its okay, I'd like to see more"

February 25, 2026

3.0

Its okay, I've used other systems with easier accessibility to other features and functions. I would like to be able to get a better breakdown of how to actually use the program and customize our experience

Pros

Its relatively easy to use, quick and mostly simple. Gets the basics done and seems user friendly on the surface

Cons

Its kind of clunky in places, wish it was more versatile. Other features were easy to find and use. Would like to be able to easily add Different users for W/O tracibility as well as being able to use a scanner for parts inventory

Review Source

AM

Aaron M.  
Maintenance Supervisor  
Textiles  
Used the software for: 2+ years

### "Lost Work Orders"

February 24, 2026

5.0

Overall, the experience has been very good. I have been working with this system for years and have had very few problems.

Pros

I like the ease of using the dashboard and ability to find work orders. I also like the ease of keeping track of my technicians' labor hours

Cons

I don't like the problems that I have with work orders getting lost in a dropdown menu for shop location.

Review Source

JW

John W.  
Field Test Manager  
Transportation/Trucking/Railroad  
Used the software for: 2+ years

### "MC Feedback"

February 23, 2026

4.0

Overall, it works as intended. The biggest issues come from when changes are made in the back end that breaks PM's

Pros

Data base that can be set up to collect and store a lot of data. It has lots of ways to perform reports of said data.

Cons

Do not like that you cannot change the title of an excel .csv report for a reoccurring report. The file has a long, predetermined name.

Review Source

BP

Bruno P.  
EHS Validation Engineer  
Cosmetics  
Used the software for: 2+ years

### "Maintenance Connection Review - L'Oréal EHS"

February 23, 2026

4.0

Basically, the success of a CMMS is determined by the quality of data entered by the technicians. Turning this easier would help more people to be using, therefore, with a better interface, the overall experience would be way better. Maintenance Connection is a great system, helping with the maintenance program, audits and I hope to see AI implemented to CMMS to help to predict the maintenance of the assets.

Pros

The way you to manage assets, preventive maintenance and the possibility to assign work orders to coworkers. It is a "single place" for all we need when it comes to a management program.

Cons

User interface. It is not intuitive to create PMs and procedures. Also, there is a steep learning curve due the complexity of it, having only a few users using at its full capability.

Review Source

JM

Jason M.  
Maintenance Supervisor  
Hospital & Health Care  
Used the software for: 2+ years

### "Thumbs up for MC"

December 18, 2025

4.0

Overall maintenance connection is a helpful tool to ensure work orders are completed in a timely and efficient manner.

Pros

I like the ability to manage staff and completion rates across work order. The ease of use in generating work orders is fantastic

Cons

The user interface can be a little challenging to navigate for new users. Generation of reports is exceptionally challenging to capture all data needed.

Review Source

SW

Samuel W.  
maintenance mechanic  
Food Production  
Used the software for: 2+ years

### "BEST PROGRAM "

February 24, 2026

5.0

very good exierience. hands down the best mainteneace program that i have used in 12 years of being in maintenance.

Pros

easy acess to everything. ive been using maintenence connection for quite some time and have always enjoyed it.

Cons

i canty really say i dont like anything about it. i would say the only thing i dont like mis the number of liscence that we have.

Review Source

SS

Stephen S.  
Operations Chief  
Utilities  
Used the software for: Less than 6 months

### "Glad we moved to Maintenance Connection! "

November 19, 2025

5.0

We switched programs to Maintenance Connect & it was a very good move for us. It is so much easier to work in and customize.

Pros

It's very easy to use. We are able to do a lot of customization for our project. With a little traing, our techs like it as well.

Cons

Difficulty to auto assign PMs to techs. Reports & rules are sql based & i wish i had received more training in them.

Alternatives considered

[Limble](https://www.capterra.com/p/162600/Limble-CMMS/)

Reason for choosing Maintenance Connection

It was much more user friendly than any other software we looked at.

Switched from

[Avacom](https://www.capterra.com/p/189737/Avocom/)

It was being discontinued, difficult to use & thier replacement cmms program was not as user friendly as M.C.

Review Source

DM

Dean M.  
Maint. Mgr.  
Printing  
Used the software for: 2+ years

### "MC Parts Management"

February 23, 2026

5.0

We use it for parts management and it does an outstanding job saving us time and money in reducing machine down times.

Pros

Parts management and I do like the occasional updates that improves the system to make it much more user freindly.

Cons

I think that the cost per license is rather high and it would be better it it was on a tiered pricing scale.

Review Source

VG

Victor G.  
Maintenance tech  
Health, Wellness and Fitness  
Used the software for: 2+ years

### "Maintenance connection review from a tech "

December 18, 2025

5.0

It has been a positive experience. I look forward to learning more about the software and how to make it work as a tool.

Pros

It makes running reports for the whole facility with ease. This gives the whole team clarity on where were at with inventory.

Cons

Sometimes there isnt enough servers or room for all the users at once. We notice during specific hours people aren't able to login.

Review Source

GL

Gustavo L.  
Technician  
Airlines/Aviation  
Used the software for: 2+ years

### "Technician "

February 24, 2026

5.0

Overall great. easy to find my tasks on the daily. the flow and the ability to work on things are very smooth.

Pros

I like how quickly everything loads when signing on. The offline maintenance scheduling never interrupts my work hours.

Cons

Unable to switch to dark mode. Also needs to have an iphone app. possibly the ability to work offline.

Review Source

JP

Jay P.  
Lead Advanced Maintenance technician  
Facilities Services  
Used the software for: 2+ years

### "Need to modernise user interface."

February 23, 2026

5.0

Pros

Faster and lots of information from the past history. we are able to track everyone's working hour. We can monitor each part usage and order/Maintain accordingly.

Cons

user interface is old and bad which needed to upgraded. sometime its very slow and little bit hard to track part which needed to be simplified.

Review Source

CG

Cesar G.  
Mechanical Engineer  
Military  
Used the software for: 1-2 years

### "Great database to work out of"

February 24, 2026

5.0

Very useful and happy to log on each day. It has been a vast improvement over other adjacent solutions.

Pros

Great way to keep track of all the projects happening on my site! Highly recommend as it has a wide application

Cons

Sometimes it can run slow, and its not clear if something is loading. Picture storage / viewing is hard to manage.

Switched from

[Microsoft SharePoint](https://www.capterra.com/p/1167/SharePoint/)

Maintenance connection appeared to provide greater history tracking

Review Source

MR

Mary R.  
Maintenance Admin  
Consumer Goods  
Used the software for: 2+ years

### "Maintenance Administrator"

December 18, 2025

4.0

Pretty good. It usually does what I need when I need it and keeps accurate accounts and inventory. Thank you!

Pros

Ease of finding information, reports, and inventory tracking. It's compatibility with excel makes getting and displaying accurate data an easy process.

Cons

Doesn't always load correctly and signing out and back in is the only fix, causing issues with the licenses.

Review Source

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