# Maintenance Connection Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Maintenance Connection Software - reviews, pricing plans, popular comparisons to other Equipment Maintenance products and more.

Source: https://www.capterra.com/p/12444/Maintenance-Connection

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# 

 Maintenance Connection Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

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[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Users](#users)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews)

Maintenance Connection

## What is Maintenance Connection?

Maintenance Connection is a CMMS / EAM solution that helps maintenance teams transition from reactive to preventive asset maintenance, avoid asset failure, reduce downtime, and streamline multi-site operations. The software offers improved downtime forecasting, providing insights into service history and vendor performance to aid in prioritizing preventative maintenance and addressing inventory issues.

## What is Maintenance Connection used for?

[Maintenance Management](https://www.capterra.com/maintenance-management-software/)[Facility Management](https://www.capterra.com/facility-management-software/)[CMMS](https://www.capterra.com/cmms-software/)

Overall rating

Based on 443 user reviews

Reviews sentiment

Positive

91%

Neutral

8%

Negative

1%

Starting price

$110

Per User, Per Month

Free trial  
not available

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## Maintenance Connection alternatives

Highest Rated

[4.8 (1,000)](https://www.capterra.com/p/179296/GetMaintainx/reviews/)

Starting price

$25.00

Per User, Per Month

[4.8 (738)](https://www.capterra.com/p/162600/Limble-CMMS/reviews/)

Starting price

Contact vendor for pricing

[4.5 (384)](https://www.capterra.com/p/100468/eMaint-CMMS/reviews/)

Starting price

Contact vendor for pricing

[4.5 (628)](https://www.capterra.com/p/74916/Fiix/reviews/)

Starting price

$45.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/12444/Maintenance-Connection/alternatives/)

## Who uses Maintenance Connection?

Based on Capterra reviews from the past year

Talk to a software expert

to get a free software list  
tailored to your business needs

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Preventive Maintenance

4.5 (114)

100.00% of 114 reviewers that rated this feature as important or highly important

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Work Order Management

4.4 (107)

101.87% of 107 reviewers that rated this feature as important or highly important

Creating, assign, and track jobs and/or tasks for work orders

Scheduling

4.3 (79)

86.08% of 79 reviewers that rated this feature as important or highly important

Plan availability and assign specific time slots for tasks and resources

Asset Tracking

4.2 (72)

86.11% of 72 reviewers that rated this feature as important or highly important

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

Inventory Management

4.1 (62)

91.94% of 62 reviewers that rated this feature as important or highly important

Track and manage inventory levels to maintain proper supply

Activity Dashboard

4.0 (61)

75.41% of 61 reviewers that rated this feature as important or highly important

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Maintenance Connection 69 features

Define levels of authorization for access to specific files or systems

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Tools for the systematic analysis of various types of data or statistics

Application programming interface that allows for integration with other systems/databases

Manage assets throughout their lifecycle to optimize profit

Monitor the usage of assets, such as equipment, tools, software, etc., throughout their lifecycle

A record of all activities within the system, including user access, changes made, etc.

Automatically create schedules based on business needs or employee availability and qualifications

Identify and track items using barcode tags or RFID (radio-frequency identification) tags

Create, manage, and send invoices or bills to customers

Schedule the calibration of instrumentation and maintenance requirements

Designed to serve commercial properties

Track and manage adherence to policies for any service, product, process, or supplier

Track, store, and access client contracts or licenses

Process to track, record, and analyze expenses that occurred over the entire duration of a given project

A collection of customer information such as contact details, demographics, previous interactions, etc.

Alter the layout and content of reports

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Track and manage the decline in value of assets and plan for improvements

Plan when and how to dispose of outdated or decommissioned assets

Store, manage, and track all electronic documents in a centralized location

Track energy consumption and/or manage energy-saving measures.

Manage procedures that ensure organizational equipment remains in working condition

Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed

Track the location of specific equipment at all times

Manage the maintenance of building facilities

Schedule facilities, such as athletic fields, venues, and convention centers based on their availability

Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history

Designed to be used by kindergarten, primary, middle, and senior secondary schools.

Form predictions based on past and present data/trends

Information, data and reports that are being tracked over time

Manage and track all disruptions and incidents

Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards

Monitor product stock levels

Track and manage inventory levels to maintain proper supply

Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items

Manage and track all job information and associated tasks

Establish procedures for monitoring locations of keys

Manage, maintain and track the performance of assets and equipment

Schedule predetermined or ad hoc maintenance services and labor requests

Access software remotely via mobile devices

Observe and track the demand, usage, progress or quality of a system, product, or user

Manage and support multiple locations

Track parts inventory levels and manage re-stocking

Identifies potential asset failures and maintenance activities using real-time data and predictive algorithms

Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements

Create, send, and track purchase orders and their statuses

Generate quotes or estimates for customers

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Schedule repeating appointments based on a duration of time

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Plan daily routes to optimize employee scheduling and provide directions

Identify and assess hazards to ensure the well-being of employees, assets, and the environment

Plan availability and assign specific time slots for tasks and resources

Track work performed and resources used for past customers, sites, or assets

Manage and track orders being shipped to customers

Track the status over time for a request, process, asset, or transaction

Track and manage the scheduling of tasks

Oversee technicians and track their assigned work orders

Set up connections to third-party platforms to improve business processes

Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc.

Track the duration and expiration of warranty as well as any obligations under that warranty

Create a new work order

Creating, assign, and track jobs and/or tasks for work orders

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Features

4.3 (433)

4.3

Based on 433 reviews

## Pricing

Value for money

4.2 (337)

[View pricing plan details](https://www.capterra.com/p/12444/Maintenance-Connection/pricing/)

Professional

$110.00

Per User,Per Month

It includes:

-   Single-site to multi-site scalability
-   User-friendly interface
-   Simplified integrations
-   Full audit trail and document management
-   Automated notifications
-   Unlimited work orders
-   Workflow automations
-   Analytics and reporting dashboard
-   Comprehensive inventory management capabilities
-   Preventive maintenance scheduling
-   Support and training
-   Time and cost tracking

Value for money

4.2 (337)

4.2

Based on 337 reviews

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (428)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (428)

4.4

Based on 428 reviews

## User reviews

Overall rating

4.4

Based on 443 reviews

Filter by rating

5(216)

4(185)

3(37)

2(2)

1(3)

Mentioned topic

Sorted by most recent

KP

Keyurbhai P.

Field service technician

Consumer Services

### "better network connectivity."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 27, 2026

overall good experience. easy to manage and closing work order after work is done. and easy to upload photos.

Pros

Eeay to excess website. easy to understand work order system. good to find past workorder history and parts.

Cons

sometime is slow and need to reload every time. and connection is lost. sometime loosing network connection.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JC

Juan C.

Vehicle engineering manager

Automotive

### "VEM User for projects"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

February 25, 2026

It helps me to submit and keep organized needed for the program fleet. The history It allows me to see what happened to vehicles before of coming to our program

Pros

Easy finding of different kind of assets status and history, It is very helpful for me to have history by asset, I do like the prepopulated task for FAI inspections

Cons

About user interface, I do not like that sometimes is not easy to go to the window before, you have to go all the way to the home page

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SS

Steve S.

Facilities Manager

Research

### "Very Digestable"

3.0

Overall Rating

3.0

3.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

5/10

February 25, 2026

User Friendly for the most part, but more difficult when you go beyond the technician level. As I learn and use it more and become more familiar with capabilities it is becoming easier to use.

Pros

Ease of access and searchability make this Operating system user friendly and well defined. I would recommend to other companies to use.

Cons

Naming conventions not specified. There are blocks in the learning curve that make it hard to find what you are looking for. Trying the help solutions does not always work.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JK

Jordan K.

Manager

Food Production

### "Just a user from Akron"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

1.0

1.0

Likelihood to Recommend

6/10

February 25, 2026

Pros

Tracking of maintenance tasks, PO entry and tracking, automatic distribution of Work orders to personnel for completion

Cons

hard to enter new PO items for inventory--need a clone or copy feature to prevent repetitive typing and data entry

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

JM

John M.

Area Facilities Mgmt

Retail

### "CMMS thumbs up"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

February 25, 2026

Overall it is a good tool that helps us schedule our work. I feel this tool is not perfect but overall very solid for what we need.

Pros

The ability to search and navigate my Work Orders. There is an ability to track what we have done and compile knowledge on specific equipment.

Cons

The new view is not as easy to navigate. The filters I set seem to continually reset or revert to the original view.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SL

Spencer L.

Scheduler

Oil & Energy

### "MC is User Friendly "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 25, 2026

I Highly recommend Maintenance Connect to any company that is in the market. Really enjoy the User simplicity of this system.

Pros

The ease of use and "asset tree". I really enjoy the simplicity this system has to offer. The new "Crue" AI function is great!

Cons

Sometimes very glitchy when moving too fast, the system seems to buffer too often whenever lots of users are in the system at the same time.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Brad R.

Electro Mechanical Technician

Pharmaceuticals

### "Its okay, I'd like to see more"

3.0

Overall Rating

3.0

3.0

Ease of Use

4.0

4.0

Features

3.0

3.0

Customer Service

3.0

3.0

Likelihood to Recommend

6/10

February 25, 2026

Its okay, I've used other systems with easier accessibility to other features and functions. I would like to be able to get a better breakdown of how to actually use the program and customize our experience

Pros

Its relatively easy to use, quick and mostly simple. Gets the basics done and seems user friendly on the surface

Cons

Its kind of clunky in places, wish it was more versatile. Other features were easy to find and use. Would like to be able to easily add Different users for W/O tracibility as well as being able to use a scanner for parts inventory

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BR

Brian R.

Maintenance Supervisor

Industrial Automation

### "Exemplary Customer Service"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 25, 2026

As a user of over 8 years I have become very familiar with the in's and out's of the daily operation. If a need arises that I am unfamiliar with customer service is always quick to respond with a solution and/or just solve the problem for us remotely. This in and of itself is why I chose to participate in the review. Accruent has really invested in customer service. It has always been good but even better over the last 1-2 years. Keep up the good work.

Pros

The simplicity of navigation... It is much easier than other CMMS platforms. This helps keep technician interaction to a minimum to focus on labor tasks at hand.

Cons

\- Labor and user set-up... Needing to navigate to multiple levels of the software to assign appropriate authorizations. - Frequent updates requiring cache and browsing history deletion for the program to function correctly. - Global search function for inventory or asset information. I wish it was more one word search specific for results. It not being can make it difficult to find a result quickly

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

BH

Bart H.

Lead Critical Facility Engineer

Computer & Network Security

### "Reliable, easy"

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 25, 2026

I've been a user and admin of MC for many years. I think it's a fairly reliable tool, but not as user friendly as it could be. There are bugs here and there I would like to see smoothed out but overall I think it's a good tool with room for improvement.

Pros

It's easy to navigate. I like the levels of error protection across the tool, making sure that erroneous actions are limited.

Cons

Difficult to mass manipulate work orders. There are times when large groups of work orders are needed to be assigned to a specific person on multiple specific dates, or work orders that multiple need to be issued. Right now there's no easy way to do mass edits, only one at a time in most cases. Better flexibility in that would help. I think it would be nice for export capabilities too, for multiple user access levels. If a user level could export a list of assets, or work orders into a .csv file, that would be a huge benefit for our business.

Alternatives considered

[IBM Maximo Application Suite](https://www.capterra.com/p/240578/IBM-Maximo/)

Reasons for choosing Maintenance Connection

Cost, MC is similar and was able to meet our needs

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

FS

Francina S.

Administrative Assistant

Government Administration

### "Maintenance Connection is All You Need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 25, 2026

Since the first-time using Maintenance Connection, the system has been consistent in proving its overall effectiveness as well as its data retrieving methods.

Pros

It's quick and easy to put in work order requests. Plus, it's a great system to track my work order requests.

Cons

No dislikes. It's doing what it's supposed to do. It's doing what we need it to do. It's proven to be just right for my organization.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/12444/Maintenance-Connection/reviews/)

Popular comparisons

[Fracttal One vs Maintenance Connection](https://www.capterra.com/compare/12444-159911/Maintenance-Connection-vs-Fracttal)[MaintainX vs Maintenance Connection](https://www.capterra.com/compare/12444-179296/Maintenance-Connection-vs-GetMaintainx)[Limble vs Maintenance Connection](https://www.capterra.com/compare/12444-162600/Maintenance-Connection-vs-Limble-CMMS)[eMaint CMMS vs Maintenance Connection](https://www.capterra.com/compare/12444-100468/Maintenance-Connection-vs-eMaint-CMMS)[Asset Essentials vs Maintenance Connection](https://www.capterra.com/compare/12444-113574/Maintenance-Connection-vs-AssetEssentials)[Fiix vs Maintenance Connection](https://www.capterra.com/compare/12444-74916/Maintenance-Connection-vs-Fiix)[UpKeep vs Maintenance Connection](https://www.capterra.com/compare/12444-145635/Maintenance-Connection-vs-UpKeep)

[eWorkOrders CMMS vs Maintenance Connection](https://www.capterra.com/compare/12444-90092/Maintenance-Connection-vs-eWorkOrders-CMMS)[Eptura Asset vs Maintenance Connection](https://www.capterra.com/compare/12444-125977/Maintenance-Connection-vs-ManagerPlus)[EZO vs Maintenance Connection](https://www.capterra.com/compare/12444-124047/Maintenance-Connection-vs-EZOfficeInventory)[MPulse vs Maintenance Connection](https://www.capterra.com/compare/12444-117159/Maintenance-Connection-vs-MPulse-Maintenance-Management)[FMX vs Maintenance Connection](https://www.capterra.com/compare/12444-130563/Maintenance-Connection-vs-FMX)[mainsim vs Maintenance Connection](https://www.capterra.com/compare/12444-143704/Maintenance-Connection-vs-mainsim)[ManWinWin vs Maintenance Connection](https://www.capterra.com/compare/12444-109248/Maintenance-Connection-vs-ManWinWin) 

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Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.

[Learn more](https://www.capterra.com/resources/proprietary-data-research/)

How Capterra verifies reviews

Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.

[Learn more](https://www.capterra.com/resources/how-we-verify-reviews/)

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Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website.

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