---
title: "GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is GrowthZone the right Association Management solution for you? Explore 293 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/124449/GrowthZone/reviews/"
page_type: "reviews"
language: "en"
---

GrowthZone

4.4 (293)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 21st, 2026

# Reviews of GrowthZone

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

AK

Anthony K

Operations ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“It's incredibly helpful to have a reliable, centralized system where I can easily organize upcoming events while keeping an accurate pulse on our member database.“

June 18, 2026

AK

Anthony K

Operations ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“The interface is clunky and feels a bit dated, meaning it sometimes takes extra clicks to complete simple tasks.“

June 18, 2026

D'Ann W

RealtorReal Estate, Self-employedUsed the software for: Less than 6 months.

“Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control.“

March 25, 2026

MK

Marisa K

Member Relations CoordinatorPhilanthropy, 11 - 50 employeesUsed the software for: 6-12 months.

“Creating reports isn't intuitive and it's difficult to navigate all the settings to get the correct report.“

June 18, 2026

AR

Alejandro R

AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“The platform brings together membership management, communications, billing and event tools in one place, which has saved our team time and reduced duplicated work. Once we got past the initial learning curve, the system proved to be reliable and efficient.“

September 21, 2025

BP

Briana P

Event and Projects AssistantReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“At times, too compartmentalized and specific information is harder to find once entered amongst so much other info.“

June 18, 2026

DM

Dina M

Managing Director, Membership ServicesNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“I particularly like their knowledge base and chat bot option. And if those steps don't help, they readily have live humans to speak to. “

July 8, 2026

AR

Alejandro R

AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes.“

September 21, 2025

## Showing most helpful reviews

Showing 1-25 of 293 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

D'Ann W.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Growth zone recommendation"

March 25, 2026

5.0

Pros

Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control.

Cons

So far everything has been easy. There is always a process when moving to a new system but customer support has helped us with the changes.

Review Source

SK

Stacey K.  
Director of Administration  
Construction  
Used the software for: 2+ years

### "GZ for Small Trade Association"

September 17, 2025

4.0

GrowthZone really wants to put out a great product and meet its customers' needs; the initial conversion was pretty smooth. They are open to suggestions.

Pros

Great value for budget-minded small association; an off-the-shelf product with customization options that have worked well for our organization. Knowledge Base is very thorough - sometimes difficult to find just what you're looking for with all the information but once you do find it, the step by step graphics and instructions are great!

Cons

Customer service had declined for a while / tickets and support were taking quite a bit longer than we'd like, but that has been improved a lot since new management and commitment to serving its customers.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Reason for choosing GrowthZone

Cost and varioius modules that met our needs

Switched from

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)

Better functionality and modules; better reporting

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has provided strong value for your organization, with customization options and resources like the Knowledge Base supporting your work. It’s great to know the step-by-step guides have been helpful once you’ve found what you need. We also appreciate your feedback on customer support. While we regret the delays you experienced in the past, we’re happy to hear you’ve seen improvements with our renewed focus on service. Your recognition of our team’s commitment to listening and continuously improving means a lot—we’re grateful for your partnership and look forward to continuing to support your success.

LZ

Lauren Z.  
CEO  
Real Estate  
Used the software for: 2+ years

### "REALTOR Association Review"

September 23, 2024

2.0

It's been up and down. Wish we had more support or a rep assigned to us. We have unresolved issues with billing that have been ongoing for many months.

Pros

Many needed features in one platform like billing, communication, website, member hub, and event registration with full integration. Website builder is easy to use. The platform is overall easy to use and training is available.

Cons

Unresolved support tickets, long wait for support response. We've been unable to run billing or we have had to run billing with errors.

Review Source

Response from GrowthZone

September 26, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MK

Marisa K.  
Member Relations Coordinator  
Philanthropy  
Used the software for: 6-12 months

### "GZ is great for tracking member activity! "

June 18, 2026

4.0

Overall, I like working with a CRM that is specific to Chambers. I've worked with SalesForce and others in the past and I find that GZ is easy to work with and understand for the general functions. I find some things limiting, and I hope more features will be added soon to get more out of the CRM.

Pros

It's easy to use when keeping track of member activity and communication, I like being able to send communications through my email on outlook. It's also really helpful that it connects to our website and changes are easy to make on the back end to the calendars.

Cons

Creating reports isn't intuitive and it's difficult to navigate all the settings to get the correct report. I also find it frustrating not having support in a timely fashion. The pages tend to buffer quite frequently which slows down my work.

Review Source

MW

Maria W.  
Education and Finance Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "pretty good"

September 25, 2025

4.0

Would recommend to others as we understand our poor experience onboarding was a one-off. Overall, we are happy.

Pros

The software itself is easy to use and fairly intuitive. It's helped us amalgamate our CRM database with our billing & payments. The support staff & tier 2 team are awesome and things have been getting faster and more responsive with the support team. I like that there are additional modules we can add on as our biz needs grow.

Cons

The staff member onboarding us, it was his last onboarding before he moved to a different dept and to say it was brutal would be an understatement. 2 yrs later and we are still correcting issues that the onboarding created. It has been a fight to get the software to meet our needs from day one - we didn't now what we didn't now and the deficient onboarding exacerbated the issues. We wish there was more easy-to-access support with the webpages.

Switched from

[Helcim](https://www.capterra.com/p/149107/Virtual-Terminal/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

to get billing and CRM in the same software & to make it easier for our members.

Review Source

Response from GrowthZone

September 29, 2025

Thank you for sharing your detailed feedback. We’re glad to hear that GrowthZone has helped you combine your CRM database with billing and payments, and that our support team has become increasingly responsive. It’s also great to know you value the additional modules GrowthZone offers as your needs grow. We truly regret that your onboarding experience was challenging and understand how it has impacted your journey. Your feedback is important and will help us strengthen our onboarding and support resources so future clients have a smoother start. We appreciate your patience, your recognition that this was a one-time issue, and your willingness to recommend GrowthZone. We look forward to continuing to support you and your members.

BW

Brent W.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "GZ is leaps and bounds ahead of the competition."

September 17, 2025

4.0

So far, minus the customer service issues, we have really enjoyed using GZ. It has increased our attendance for classes, events, and charity events.

Pros

It has most everything that an association AMS should have. Most areas are pretty easy to learn and set up, but there are a few areas that don't make sense in the setup.

Cons

The customer service is not up to par to the other programs and systems that we use on a daily basis.

Switched from

[Empower](https://www.capterra.com/p/234140/Empower/)

We did not use Empower, but the product we were using by Black Knight was discontinued. It was horrible and old anyway.

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has been helpful in increasing attendance for your classes, events, and charity initiatives, and that most areas have been easy to learn and set up. We also appreciate your honest feedback regarding customer service and setup challenges. Your insights help us identify areas where we can improve and better support our users. Please don’t hesitate to reach out if we can assist further—we want to ensure you have the best possible experience with GrowthZone.

DW

Dan W.  
Managing Director - CEO  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Growthzone for Trade Association Use"

September 10, 2025

5.0

Very good. Onboarding and customer care are very good. Perhaps the most impressive thing about GZ from my perspective is that it is already apparent to me that they listen to their users, and that they are constantly making improvements and keeping users in the loop on what features and fixes are coming down the pipe.

Pros

Membership Management, Reporting, and user education are all features are all logically laid out. In fact, the whole environment is well designed with reporting being a key feature to provide additional metrics for an association.

Cons

There is a learning curve, but it is not insurmountable. As with anything, this software's users would benefit from more specific examples for their end users (i.e. Trade Association, Chamber, Real Estate, etc.) to help users understand how to leverage the power of the software to solve their problems for their use case.

Alternatives considered

[iMIS](https://www.capterra.com/p/15885/iMIS/)

Reason for choosing GrowthZone

Growthzone felt like the right sized solution for our group. IMIS is more customizable, but also more expensive.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Outgrew MemberClicks. Growthzone is an upgrade for us.

Review Source

Response from GrowthZone

September 18, 2025

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the learning curve. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support!

PS

Paul S.  
Executive Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Growthzone review"

September 10, 2025

4.0

Overall, it is good program with many features that work well together; however, it seems the program was designed by different committees and forced to work together. So far no one has been able to provide a map of terms & examples. See above.

Pros

What I like best is how membership management, event registration, and communications all work together to provide a record of member activity.

Cons

Support - When we used Memberzone customer support was much, much better. Now it is hard to get someone on the phone. Also, there is no consistency in terms. Some places Contact Name is a company, others it is an individual. This makes it hard to pull reports and get the desired results.

Alternatives considered

[Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/)

Reason for choosing GrowthZone

Your question above does not allow for correct answers. Other programs consider were WildApricot, MemberClick, and Member365. Intergration with NAHB's WMS. This was the one essential feature.

Switched from

[Microsoft Excel](https://www.capterra.com/p/176574/Excel/)

Your question above would not let me enter the correct response. I switched from Memberzone because support for it was being phased out. Prior to that I used Hammers by LDI Consutling. That change was made for more features.

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your experience with GrowthZone! We’re glad to hear you’re finding value in how membership management, event registration, and communications work together. We also appreciate your feedback on support and consistency in terminology. Your input helps us identify where we can improve and better support your reporting needs. Please don’t hesitate to reach out if we can assist further—we’re here to help.

MN

Mike N.  
Director of Membership  
Real Estate  
Used the software for: 6-12 months

### "Director of Membership"

September 17, 2025

4.0

Great customer service when contacted, I think the good news is there is room to grow. I do wish there could be a little more user friendly features on the website building portion of it.

Pros

I like the directory, contact portion of it very much, it's clear and seems to have enough of the fields that we need and room to grow. I also like the payment portal is included. Certifications are a huge part of our business and that is there too.

Cons

Customer support is great, but hard to reach sometimes and I've waited up to 5 days on tickets. Sometimes what we are doing is more urgent and a response would be appreciated

Switched from

[Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/)

We wanted to follow suit of our other Maine associations

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your experience with GrowthZone! We’re so glad to hear you’re finding value in the directory, payment portal, and certifications features—it's great to know those tools are supporting your business needs. We also appreciate your candid feedback on support response times and website usability. We understand how important timely assistance and user-friendly tools are, and your insights help us continue improving in those areas. Please don’t hesitate to reach out if there’s an urgent need—we want to ensure you feel supported every step of the way.

LB

Loni B.  
Association Executive  
Real Estate  
Used the software for: Less than 6 months

### "Our GrowthZone experience-Crossroads Association of REALTORS"

September 10, 2025

5.0

We are still onboarding, but we are confident this will revolutionize how we currently do business. Getting started with Growthzne has been such a great experience! From day one, the team has been welcoming, patient, and easy to work with. They walk us through every step, answer our questions quickly, and make sure we actually understand what’s happening—not just check boxes. What we’ve loved most is how personal it feels. They really listen to our needs and tailor things so it fits us, instead of just giving a one-size-fits-all plan. The process feels organized but not overwhelming, and their energy makes it easy to stay excited about what’s ahead. So far, onboarding has been smooth, supportive, and even fun—we can already tell Growthzne is going to be a great partner for us moving forward!

Pros

We love the membership management capabilities and the one on one onboarding support we have received so far.

Cons

I would love if it integrated with a print on demand company to be able to use for the storefront to create non dues revenue.

Alternatives considered

[Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/)

Reason for choosing GrowthZone

It had more of the features we were looking for now and to be able to scale.

Review Source

Response from GrowthZone

September 18, 2025

Thank you for taking the time to share such thoughtful feedback about your experience with GrowthZone! We’re thrilled to hear that onboarding has felt smooth, supportive, and even fun—and that our team has been able to provide the kind of personalized guidance and one-on-one support that makes a real difference. We also appreciate your suggestion regarding storefront integration. Insights like yours help us better understand how we can continue evolving to support your goals, including creating new opportunities for non-dues revenue. It’s wonderful to know you already feel confident that GrowthZone will revolutionize how you do business—we’re excited to continue partnering with you every step of the way. If you have any other ideas or questions as you move forward, please don’t hesitate to reach out. Thanks again for your kind words and for trusting GrowthZone to be part of your journey!

JD

Julie D.  
EVP  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent software. Onboarding needs improvement."

September 24, 2024

4.0

Mostly good, however, the amount of training as well as the onboarding process itself is not sufficient. Some training could be offered virtually, open to all customers (rather than our weekly Q&A with our assigned trainer). And by the way, looking for recorded videos in the knowledge base is not a substitute for holding a Zoom training session that participants can log in to and interact with an instructor... Almost a year later, we still feel like there is a lot we don't know, and we end up having to call customer support and often are on hold for an hour -- that aspect is terrible. We used up most of our initial 90 days compiling our data list... even though we disclosed at the onset that our data would not be ready for import for quite some time. Looking back, it would have been better if our trainer suggested postponing our kick off meeting until our data was ready. Alternatively, we would have liked to have seen a sample database with made-up contacts that we could explore. That would have enabled us to test drive the system and better understand how it works prior to our kick off meeting. In general, the software is very good, although there are some significant gaps. Our onboarding experience was very poor, although our second trainer was much, much better. Ongoing support is difficult and time consuming. I've used Constant Contact for 15 years and their customer support is much better -- I've never had to wait for help for more than 5 minutes. In summary, the software is excellent. Communications and training need improvement, and rethinking how you onboard new customers would likely improve retention and increase referrals.

Pros

The software is very robust and has enabled us to build out the infrastructure we needed.

Cons

in some aspects the software is too rigid. We'd like to be able to customize some areas, or at least have the ability to modify. Some configurations seem oddly ineffective, or illogical. We share feedback, but it doesn't seem to have any input.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

More robust tools, contact management, calendar, integrated website.

Review Source

Response from GrowthZone

October 1, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the configurability capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MY

Michelle Y.  
Director of Membership and Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Out-of-the-Box AMS for Small Companies!"

September 20, 2024

5.0

Overall experience has been great! Able to do almost everything we need, or we can find a good workaround usually.

Pros

It's a great out-of-the-box solution that does almost everything we need our AMS to do! Price is great, and customer service easy to work with. Can also update your website at no cost every 3 years!

Cons

Sometimes customer service can take some time to respond. No custom solutions available. Some support reps are more knowledgable than others so keep that in mind.

Alternatives considered

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)

Reason for choosing GrowthZone

Price and user friendly-ness were major factors. GZ was just better.

Review Source

Response from GrowthZone

September 24, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support. We are continuously working to improve our support response time and knowledge base to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

DH

Darlene H.  
Executive Director  
Real Estate  
Used the software for: 2+ years

### "An eye opening experience."

September 18, 2024

5.0

Pretty easy onboarding and such an improvement from what we came from! Good reports and easy of sign up for classes and events.

Pros

\[sensitive content hidden\]!!! and now she is gone! We felt comfortable most of the time and it really is a great platform - once you learn it it is pretty easy to maneuver

Cons

Sometimes one of our trainers was a bit abrupt. Made us a little weary. but with determination we worked through the kinks

Switched from

[Navicat Premium](https://www.capterra.com/p/154292/Navicat-Premium/)

We were looking for a more robust system to help us with our growing membership. It has improved our performance in the office but our MLS supplier blames all errors on Growthzone...and its due to the fact that we left their system. They have been really rude and hard to deal with. We are about to enter the "Flex MLS" world!

Review Source

Response from GrowthZone

September 20, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training. We are continuously working to improve our process for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

KL

Kara L.  
VP, Strategy  
Civic & Social Organization  
Used the software for: 1-2 years

### "Great platform for Chambers"

September 18, 2024

4.0

Much better than any association platform I've used. Staff is helpful and friendly. Most issues are answered very quickly.

Pros

User friendly and intuitive design. Lots of helpful features that work in day-today operations.

Cons

Customer service can be slow for issues that aren't basic. The email marketing platform isn't as good as standalone EMS.

Alternatives considered

[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)

Reason for choosing GrowthZone

Legal counsel has advised me not to comment.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

The other platform was not user friendly. We had a bad experience that was getting worse.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time as well as the email marketing section. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MK

Melody K.  
Professional Development and Business Partner Manager  
Real Estate  
Used the software for: 2+ years

### "Great experience with GZ"

September 18, 2024

5.0

GZ is easy to use and everyone is very helpful. Always updating to make things better for use.

Pros

Everything with GZ works smoothly and i enjoy how it pulls everything together.

Cons

Online instructions sometimes are difficult to find what I may have a question about. It could be i am not asking the questions the right way, lol.

Switched from

[Ramco Professional Services Automation](https://www.capterra.com/p/211308/Ramco-Professional-Services-Automation-Software/)

For better communication, easy of input of information, better website.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding our online support/instructions. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MM

Michelle M.  
Manager, Database and Member Services  
Automotive  
Used the software for: 1-2 years

### "Great Association Management Software"

December 20, 2022

5.0

Overall, I find this is one of the best Association Management software suites that I have used and I have used quite a few! it feels like the developers understand the association world and have built the software with several of the exceptions that may come up in associations

Pros

Ease of use and navigation. Can pretty much figure things out on your own and if not, knowledge base is helpful.

Cons

If you do need to reach customer support, it sometimes take a bit for them to get back to you.

Reason for choosing GrowthZone

Growth Zone offered us the most robust system for what we were looking for as far as management of members, events, website and communication.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

We had numerous problems with memberclicks. it would not do the basic things we needed and we could NEVER get through to support.

Review Source

CW

Chantel W.  
Administrative Assistant  
Construction  
Used the software for: 1-2 years

### "Administrative Assistant "

September 11, 2025

4.0

I would say me overall experience has been great. I think all companies should have this program. It's up to date on technology, fast and easy to use. If there is a problem, it gets resolved in a timely manager.

Pros

How fast and easy it is to work with. It comes with videos to show you things about Growth Zone. When I need help the IT teams helps right away and will go step by step to makes sure you know what's going on and resolve the issue.

Cons

I can honestly say I have don't have one bad to say about it. Maybe that you guys need to put yourself out there more so other companies are using this format so it can be easy one everyone. I didn't know about you guys

Review Source

Response from GrowthZone

September 18, 2025

Thank you so much for taking the time to share your experience with GrowthZone! We’re delighted to hear that you’ve found the system fast, easy to use, and supported by helpful resources like our videos. It’s also great to know our IT team has been able to provide the step-by-step guidance you need and resolve issues quickly—that’s exactly the kind of support we aim to deliver. We truly appreciate your suggestion about getting the word out more so other organizations can benefit as well. Hearing that you feel all companies should have this program means a lot, and we’re grateful for your support and encouragement. We look forward to continuing to be a reliable partner for your team.

JK

Julie K.  
Executive Officer  
Construction  
Used the software for: 2+ years

### "WAHBA's Review"

September 24, 2025

4.0

Overall, I am very grateful that we use it! I unfortunately need to learn how to better utilize everything as I know I could get more from it - especially with events! But it is definitely helpful with managing all of our members' information and quickly updating our website!

Pros

I love how it automatically updates our website when info is changed! I feel it is a little expensive but not as much as other software options!

Cons

We highly dislike that we're not able to pass on the credit card fee. It sometimes takes awhile to have questions answered.

Review Source

Response from GrowthZone

September 29, 2025

Thank you for sharing your feedback! We’re glad to hear that you value GrowthZone’s ability to automatically update your website and that it’s helping you efficiently manage member information. We also appreciate your honesty about the learning curve—it’s great to know you’re interested in getting even more from the platform, especially for events, and our team is here to support you every step of the way. We understand your concerns about credit card fees and response times for questions, and your input helps us identify where we can improve. We truly appreciate your support and look forward to helping you maximize GrowthZone’s capabilities.

SQ

Suzanne Q.  
Events Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Growthzone is my friend"

September 24, 2025

4.0

Overall, I’d rate it a 7/10. Score would be higher if it mixed well with other programs. Clients seem to like it when they sign up for events.

Pros

The system is very easy to navigate from tab to tab. The reports feature is extremely user friendly.

Cons

I wish there was an option to integrate with Quickbooks. I understand GZ has a payment portion but I wish they could work together.

Review Source

Response from GrowthZone

September 29, 2025

Thank you for sharing your feedback! We’re glad to hear you find GrowthZone easy to navigate and that the reporting features are user-friendly. It’s also great to know your clients enjoy the event sign-up experience. We appreciate your suggestion about QuickBooks integration—insights like yours help guide our future enhancements. Your feedback is valuable as we continue working to make GrowthZone as seamless and powerful as possible for our customers.

CM

Candice M.  
Membership Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Membership Director"

September 17, 2025

5.0

Pros

GrowthZone is very user friendly. I appreciate how easy it is to us and how efficient it is in keeping our membership data organized.

Cons

The price has increased, without notice, since we signed our agreement but hasn't the cost of everything increased!

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your feedback! We’re glad to hear you find GrowthZone user-friendly and that it’s helping keep your membership data organized efficiently. We understand concerns about pricing changes and truly appreciate your perspective—it helps us communicate more clearly and continue delivering value to our customers.

SP

Sophie P.  
Membership  
Real Estate  
Used the software for: Less than 6 months

### "Go Growth Zone"

September 24, 2025

5.0

GrowthZone is great! All and all this has been a been upgrade for my company and working with growth zone has been good.

Pros

Megan Help! She is so great and has truly helped my team expand our knowledge of the system. Very thankful for her help through our billing cycle.

Cons

Some of the systems are hard to learn or unable to adjust to my needs. For example when a card is declined I am unable to change the card number and this stops me in my tracks.

Review Source

Response from GrowthZone

October 2, 2025

Thank you for sharing your experience! We’re so glad to hear that Megan has been such a helpful resource for your team — we’ll be sure to pass along your kind words. It’s great to know GrowthZone has been a strong upgrade for your company and that the platform is supporting your billing cycles and overall operations. We also appreciate your feedback on areas where the system could be more flexible, such as updating payment information after a declined card. Insights like this help us identify opportunities to make the platform even more user-friendly. We’re grateful to be your partner and look forward to supporting your continued success.

RM

Ryan M.  
CEO  
Government Relations  
Used the software for: Less than 6 months

### "CEO Oxford-Lafayette, Inc. "

September 17, 2025

5.0

I have thoroughly enjoyed learning about the product and preparing to utilize this amazing tool. Grateful for this amazing team of people!

Pros

The GrowthZone team is incredibly patient! They are so helpful as they take the time to walk you through every facet of their products and services.

Cons

There is A LOT to cover! This isn't really a knock against Growthzone as much as it is a testament to the capabilities of the program.

Review Source

CW

Christina W.  
Membership and Events Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Makes Membership Management So Easy"

August 24, 2023

5.0

Pros

Easy to use, so many great features, replaced a number of apps and programs used in the office so that everything was consolidated.

Cons

A map feature in the reporting section would be great - be able to map member visits based on the addresses in the system. We currently do this manually but it would be nice to use our database instead.

Review Source

BA

Bill A.  
Associate Director, Membership & Business Development  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Solid AMS with Good Functionality at a Very Fair Price Point"

August 23, 2023

4.0

My overall experience has been great. I've worked with four AMS platforms now (five if you include Excel) and if I needed to acquire an association's first AMS, or had a straightforward membership program and needed an AMS at a very fair price point, I would 100% look to GrowthZone.

Pros

I can't really pinpoint one aspect since I'm in the software all the time, but a few include: member management/CRM, registration, reporting, and email templates/automation.

Cons

There is not as much customizability as I'd like to see, but the GrowthZone setup has pretty good options to select from and use.

Review Source

LT

Laura T.  
Association Executive  
Real Estate  
Used the software for: 2+ years

### "A powerful tool that I am not yet able to use to it's full potential "

August 21, 2024

4.0

Overall it has simplified several processes and removed overlapping ones. I need more in depth training because there are resources I cannot use effectively without being able to ask specific questions. I do have good luck with quick responses to specific issues from Chat Support.

Pros

The ability to streamline a lot of processes that are time consuming or redundant

Cons

The accounting integration (or lack thereof). I also wish there had been more hands on training when I was setting up (I have been a user for several years) but as a single employee entity we weren't able to devote as much time and now that we have more time and need more in depth training is sometimes cost prohibitive.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training and the account integration. We are continuously working to improve our training tools and software integrations and can assure you, we are working on enhancing training processes and software updates. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

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