---
title: "GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is GrowthZone the right Association Management solution for you? Explore 291 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/124449/GrowthZone/reviews/"
page_type: "reviews"
language: "en"
---

GrowthZone

4.4 (291)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated August 10th, 2026

# Reviews of GrowthZone

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

AK

Anthony K

Operations ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“It's incredibly helpful to have a reliable, centralized system where I can easily organize upcoming events while keeping an accurate pulse on our member database.“

June 18, 2026

AK

Anthony K

Operations ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years.

“The interface is clunky and feels a bit dated, meaning it sometimes takes extra clicks to complete simple tasks.“

June 18, 2026

D'Ann W

RealtorReal Estate, Self-employedUsed the software for: Less than 6 months.

“Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control.“

March 25, 2026

MK

Marisa K

Member Relations CoordinatorPhilanthropy, 11 - 50 employeesUsed the software for: 6-12 months.

“Creating reports isn't intuitive and it's difficult to navigate all the settings to get the correct report.“

June 18, 2026

AR

Alejandro R

AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“The platform brings together membership management, communications, billing and event tools in one place, which has saved our team time and reduced duplicated work. Once we got past the initial learning curve, the system proved to be reliable and efficient.“

September 21, 2025

BP

Briana P

Event and Projects AssistantReal Estate, 2 - 10 employeesUsed the software for: 6-12 months.

“At times, too compartmentalized and specific information is harder to find once entered amongst so much other info.“

June 18, 2026

DM

Dina M

Managing Director, Membership ServicesNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months.

“I particularly like their knowledge base and chat bot option. And if those steps don't help, they readily have live humans to speak to. “

July 8, 2026

AR

Alejandro R

AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years.

“In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes.“

September 21, 2025

## Showing most helpful reviews

Showing 1-25 of 291 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

D'Ann W.  
Realtor  
Real Estate  
Used the software for: Less than 6 months

### "Growth zone recommendation"

March 25, 2026

5.0

Pros

Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control.

Cons

So far everything has been easy. There is always a process when moving to a new system but customer support has helped us with the changes.

Switched from

[Viral Growth Ninja](https://www.capterra.com/p/10027161/Viral-Growth-Ninja/)

More benefits to our members and ease of use.

Review Source

SK

Stacey K.  
Director of Administration  
Construction  
Used the software for: 2+ years

### "GZ for Small Trade Association"

September 17, 2025

4.0

GrowthZone really wants to put out a great product and meet its customers' needs; the initial conversion was pretty smooth. They are open to suggestions.

Pros

Great value for budget-minded small association; an off-the-shelf product with customization options that have worked well for our organization. Knowledge Base is very thorough - sometimes difficult to find just what you're looking for with all the information but once you do find it, the step by step graphics and instructions are great!

Cons

Customer service had declined for a while / tickets and support were taking quite a bit longer than we'd like, but that has been improved a lot since new management and commitment to serving its customers.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Fusionizex Builder](https://www.capterra.com/p/10020478/Fusionizex-Builder/)

Reason for choosing GrowthZone

Cost and varioius modules that met our needs

Switched from

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)

Better functionality and modules; better reporting

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has provided strong value for your organization, with customization options and resources like the Knowledge Base supporting your work. It’s great to know the step-by-step guides have been helpful once you’ve found what you need. We also appreciate your feedback on customer support. While we regret the delays you experienced in the past, we’re happy to hear you’ve seen improvements with our renewed focus on service. Your recognition of our team’s commitment to listening and continuously improving means a lot—we’re grateful for your partnership and look forward to continuing to support your success.

SG

Shannon G.  
Project specialist  
Construction  
Used the software for: 1-2 years

### "GZ for the win"

June 18, 2026

5.0

Job-saver! Time-saver! Check this every morning as part of opening the day- and learning that I can make groups for committee emails is great!

Pros

Easy to use for invoicing and communication - I like that it keeps the log of past emails easy to search through.

Cons

Nothing to report at this time. I have found the question box easy to find helpful topics in and linked to videos is great.

Review Source

AB

Ari B.  
Marketing Technology Manager  
Civic & Social Organization  
Used the software for: 6-12 months

### "Some improvement, some regression"

September 24, 2025

3.0

Good when it works, but frustrating and time-consuming when I'm working with member submitted content or reports - most of my daily process.

Pros

Some added capabilities over ChamberMaster. Smoother integration, so far as it went. Ability to connect to two bank accounts so we can better separate our Foundation and Chamber funds.

Cons

The user interface needs a lot of work. In ChamberMaster the UI changed a little depending on what section you were using - different words to do the same thing - it was annoying, but it worked alright. In GrowthZone the UI has stepped back to the 2005-2010 era. When I'm editing and approving member submitted content (web content like Jobs, events) my text formatting tools scroll up, off the screen when I scroll further down the content window. Then I have to scroll down, select text, scroll up to make the change, scroll down to see whether the change I made is correct, scroll further down to edit more text, etc. And our users don't have access to any text editing tools to make their content look decent. None of this was broken in ChamberMaster, but it is broken in GrowthZone. That isn't right. The other significant issue I have is in Reports. Everything is labeled "Contact". It is difficult to tell if I'm working with individuals or organizations. We need, at the very least, more context clues, or maybe just call organizations "members," and individuals can be "contacts". As it is now, reports are unintuitive and difficult to use, let alone use effectively.

Alternatives considered

[CC-Assist.NET](https://www.capterra.com/p/144492/CC-Assist-NET/)[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)

Reason for choosing GrowthZone

We were hopeful our experience with ChamberMaster would translate to GrowthZone.

Switched from

[ChamberMaster](https://www.capterra.com/p/144469/ChamberMaster/)

We were hoping for better functionality, ability to use two pay-to accounts for our Chamber and our Foundation.

Review Source

Response from GrowthZone

September 29, 2025

Thank you for sharing such detailed feedback about your experience with GrowthZone. We’re glad to hear that the ability to connect to two bank accounts has been a benefit and that you see value in some of the additional capabilities over ChamberMaster. We also appreciate your candid insights about the user interface, member-submitted content editing, and reporting. Your detailed examples help us understand where improvements are most needed, and we’ll share this feedback with our product team to guide future updates. Our goal is to make GrowthZone as intuitive and efficient as possible, and your input plays a critical role in that process. We truly value your partnership and will continue working to enhance the experience so it better meets your needs.

AF

Ash F.  
Chapter Administrator  
Real Estate  
Used the software for: 1-2 years

### "Worth it if you ware wanting a easy way to connect with members!"

June 8, 2026

5.0

10/10, easy to learn and everything is pretty great at self explaining itself. The tutorials are great and there is always seminars that pop up to enhance your experience for members.

Pros

How easy and secure it is the connect with members. Events are a breeze to set up and have and easy way for people to pay online than them taking the time to send in checks. Checks are an option too which is just as easy to process. Donations and sponsors are so easy to set up for events and more and makes a huge difference.

Cons

I haven't ran into cons yet, very easy to navigate. If I had to even name a con maybe some shorter shortcuts when creating an event.

Review Source

MW

Maria W.  
Education and Finance Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "pretty good"

September 25, 2025

4.0

Would recommend to others as we understand our poor experience onboarding was a one-off. Overall, we are happy.

Pros

The software itself is easy to use and fairly intuitive. It's helped us amalgamate our CRM database with our billing & payments. The support staff & tier 2 team are awesome and things have been getting faster and more responsive with the support team. I like that there are additional modules we can add on as our biz needs grow.

Cons

The staff member onboarding us, it was his last onboarding before he moved to a different dept and to say it was brutal would be an understatement. 2 yrs later and we are still correcting issues that the onboarding created. It has been a fight to get the software to meet our needs from day one - we didn't now what we didn't now and the deficient onboarding exacerbated the issues. We wish there was more easy-to-access support with the webpages.

Switched from

[Helcim](https://www.capterra.com/p/149107/Virtual-Terminal/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

to get billing and CRM in the same software & to make it easier for our members.

Review Source

Response from GrowthZone

September 29, 2025

Thank you for sharing your detailed feedback. We’re glad to hear that GrowthZone has helped you combine your CRM database with billing and payments, and that our support team has become increasingly responsive. It’s also great to know you value the additional modules GrowthZone offers as your needs grow. We truly regret that your onboarding experience was challenging and understand how it has impacted your journey. Your feedback is important and will help us strengthen our onboarding and support resources so future clients have a smoother start. We appreciate your patience, your recognition that this was a one-time issue, and your willingness to recommend GrowthZone. We look forward to continuing to support you and your members.

BW

Brent W.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "GZ is leaps and bounds ahead of the competition."

September 17, 2025

4.0

So far, minus the customer service issues, we have really enjoyed using GZ. It has increased our attendance for classes, events, and charity events.

Pros

It has most everything that an association AMS should have. Most areas are pretty easy to learn and set up, but there are a few areas that don't make sense in the setup.

Cons

The customer service is not up to par to the other programs and systems that we use on a daily basis.

Switched from

[Empower](https://www.capterra.com/p/234140/Empower/)

We did not use Empower, but the product we were using by Black Knight was discontinued. It was horrible and old anyway.

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has been helpful in increasing attendance for your classes, events, and charity initiatives, and that most areas have been easy to learn and set up. We also appreciate your honest feedback regarding customer service and setup challenges. Your insights help us identify areas where we can improve and better support our users. Please don’t hesitate to reach out if we can assist further—we want to ensure you have the best possible experience with GrowthZone.

DW

Dan W.  
Managing Director - CEO  
Mechanical or Industrial Engineering  
Used the software for: Less than 6 months

### "Growthzone for Trade Association Use"

September 10, 2025

5.0

Very good. Onboarding and customer care are very good. Perhaps the most impressive thing about GZ from my perspective is that it is already apparent to me that they listen to their users, and that they are constantly making improvements and keeping users in the loop on what features and fixes are coming down the pipe.

Pros

Membership Management, Reporting, and user education are all features are all logically laid out. In fact, the whole environment is well designed with reporting being a key feature to provide additional metrics for an association.

Cons

There is a learning curve, but it is not insurmountable. As with anything, this software's users would benefit from more specific examples for their end users (i.e. Trade Association, Chamber, Real Estate, etc.) to help users understand how to leverage the power of the software to solve their problems for their use case.

Alternatives considered

[iMIS](https://www.capterra.com/p/15885/iMIS/)

Reason for choosing GrowthZone

Growthzone felt like the right sized solution for our group. IMIS is more customizable, but also more expensive.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Outgrew MemberClicks. Growthzone is an upgrade for us.

Review Source

Response from GrowthZone

September 18, 2025

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the learning curve. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support!

BP

Briana P.  
Event and Projects Assistant  
Real Estate  
Used the software for: 6-12 months

### "WOW! What a huge HELP!"

June 18, 2026

5.0

It has been a complete life saver every single day! There are a multitude of tasks I could never sort through without GrowthZone.

Pros

Very well organized, super helpful with pop ups and pointers along the way. The anticipation of questions answered definitely got me to the places I needed to be.

Cons

At times, too compartmentalized and specific information is harder to find once entered amongst so much other info.

Review Source

AA

Andrea A.  
Membership and Sales Director  
Civic & Social Organization  
Used the software for: Less than 6 months

### "New to Growth Zone"

June 18, 2026

4.0

It's been good so far. There has been a learning curve of course but that's to be expected with any new system.

Pros

You can do more with it. I am the Membership & Sales Director so focus mainly on the Membership section. Seems easier to work with than Chamber Master that we had before.

Cons

It takes a bit to figure out how to do certain things sometimes. Some things aren't as intuitive as I would expect but once you figure it out, it's fine.

Review Source

DH

Darlene H.  
Executive Director  
Real Estate  
Used the software for: 2+ years

### "An eye opening experience."

September 18, 2024

5.0

Pretty easy onboarding and such an improvement from what we came from! Good reports and easy of sign up for classes and events.

Pros

\[sensitive content hidden\]!!! and now she is gone! We felt comfortable most of the time and it really is a great platform - once you learn it it is pretty easy to maneuver

Cons

Sometimes one of our trainers was a bit abrupt. Made us a little weary. but with determination we worked through the kinks

Switched from

[Navicat Premium](https://www.capterra.com/p/154292/Navicat-Premium/)

We were looking for a more robust system to help us with our growing membership. It has improved our performance in the office but our MLS supplier blames all errors on Growthzone...and its due to the fact that we left their system. They have been really rude and hard to deal with. We are about to enter the "Flex MLS" world!

Review Source

Response from GrowthZone

September 20, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training. We are continuously working to improve our process for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

JB

Julie B.  
Admin Assistant  
Real Estate  
Used the software for: 1-2 years

### "GZ Review 09222024"

September 23, 2024

5.0

Overall very good experience. As with all new systems, it takes time to learn the entire program. Even after 2 years, it seems I am still learning something new all the time.

Pros

Having the ability to access all members information in one place

Cons

It can get really slow at times which can slow down the processing time.

Review Source

Response from GrowthZone

September 26, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the load time. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MK

Melody K.  
Professional Development and Business Partner Manager  
Real Estate  
Used the software for: 2+ years

### "Great experience with GZ"

September 18, 2024

5.0

GZ is easy to use and everyone is very helpful. Always updating to make things better for use.

Pros

Everything with GZ works smoothly and i enjoy how it pulls everything together.

Cons

Online instructions sometimes are difficult to find what I may have a question about. It could be i am not asking the questions the right way, lol.

Switched from

[Ramco Professional Services Automation](https://www.capterra.com/p/211308/Ramco-Professional-Services-Automation-Software/)

For better communication, easy of input of information, better website.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding our online support/instructions. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MC

Marsha C.  
Association Executive  
Real Estate  
Used the software for: 6-12 months

### "A pleasure to work with this group"

September 18, 2024

4.0

Growth Zone has been extremely pleasant to deal with and while there have been some growing pains, things are working out well over our last year in the system.

Pros

This membership system is very easy to work with and if there are problems, the support system is top notch with the live chat and then a transcript of what was discussed. The video library has many useful sessions.

Cons

I would like to see a better way to show memberships to have a more accurate representation of numbers that are what is showing in M1.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding being able to show memberships. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

HA

Heidi A.  
Director of Member Relations and Engagement  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Why is GZ different? Answer ..... Customer Service Team!"

August 27, 2024

4.0

i started using GZ 4 days before the pandemic was announced by WHO. i had ZERO training or knowledge of GZ. My lifeline was the support team. I was in the chat several times a day, i took all courses offered (more than once) and documented everything i discussed with the customer service team. If it would not have been the TREMENDOUS customer support, i would not have succeeded in getting the client up and running as quickly as i did. AND they never spoke to me in a tone that would have indicated "you should know this". They were always willing to walk me through the basics and over time, my questions grew and more complicated. Through it all, the customer service team is an extension of me and they make me better and smarter each time i call. They are what makes GZ different from other providers. THANK YOU!

Pros

\- customer service - online help (old wiki) - training courses - ease of processing memberships - continuity of the flow of membership data

Cons

\- cannot add custom fields - some module areas are not very flexible or user friendly - basic reports are missing the ability to add fields that show up on other reports - you cannot undo a mistake - would love to have an option on the tool bar to see the last few records you were on so you dont have to continue to toggle back and forth

Switched from

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)

I was told the previous system was antiquated and was not able to do the majority of what needs to be done when managing a nonprofit. They did not have customer service per se and it was hard to manage the data efficiently and effectively.

Review Source

Response from GrowthZone

September 3, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the functionality and reports. Your input is invaluable in helping us identify areas where we can enhance our service. We will look further into these items. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

LF

Lisa F.  
Director of Membership  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Easy to learn and track member info"

August 21, 2024

4.0

Very positive. Much easier to navigate than our previous system.

Pros

Easy tracking of events, members and visibility of the Info Hub to members. The knowledge base to research answers to common questions is very appreciated.

Cons

Having to update the same information in multiple locations when a member updates their info. Would also appreciate more detailed information on the invoices so that members can understand the time period covered for annual dues.

Alternatives considered

[Chamber Organizer](https://www.capterra.com/p/181046/Chamber-Organizer/)[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing GrowthZone

Better match for the tracking we required and met our budget

Switched from

[CC-Assist.NET](https://www.capterra.com/p/144492/CC-Assist-NET/)

Previous system was very limited and our membership is large (over 1,000) so we needed more options

Review Source

Response from GrowthZone

August 28, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding updating member information in multiple spots and more information around invoicing. Your input is invaluable in helping us identify areas where we can enhance our software and we will look into these items further. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

DH

DeAnne H.  
Executive Officer  
Construction  
Used the software for: 6-12 months

### "GrowthZone Makes Association Management Easier"

September 24, 2025

5.0

My overall experience with GrowthZone has been good. I really do like it — it’s a strong tool that helps keep things organized and makes managing members and events much smoother. While it takes a little time to learn all the features, once you get the hang of it, it really does make daily tasks easier and more efficient.

Pros

What I like best about GrowthZone is how it brings everything together in one place. It makes it so much easier to manage members, events, and communication without having to jump between different systems. I also appreciate the way it helps strengthen engagement with members — from tracking involvement to sending reminders and updates — it keeps everything streamlined and organized. Plus, the reporting and automation features save so much time, which lets us focus more on growing and serving our members instead of just managing data.

Cons

What I like least is that, because GrowthZone has so many features, it can sometimes feel a little overwhelming or take extra time to learn where everything is. There’s a learning curve, and occasionally the system feels a bit “too much” for smaller tasks. Some customizations also take a little extra work to get just right.

Switched from

[Google Forms](https://www.capterra.com/p/176571/Google-Forms/)

Needed more up to date program and software

Review Source

Response from GrowthZone

September 29, 2025

Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that the platform is helping streamline your member management, events, communications, and reporting, and that it’s allowing you to focus more on growing and serving your members. It’s great to know our automation features are making daily tasks easier and more efficient for your team. We also appreciate your feedback about the learning curve and the customization process. GrowthZone offers many capabilities, and your insights help us improve how we guide users in getting the most out of the platform. We’re glad your overall experience has been positive and look forward to continuing to support your success.

KC

Kaila C.  
Business Research Assistant  
Civic & Social Organization  
Used the software for: Less than 6 months

### "Newbie GrowthZone User"

September 17, 2025

4.0

Overall it has been very positive. The onboarding and training resources are very valuable and I also appreciate the ongoing webinars to stay on top of the new and existing features that I might now be aware of.

Pros

I am a new user of GrowthZone. As I am delving into its features, I am becoming more and more impressed with the intuitiveness of the platform. Most of the things I wish to try and do within are all doable and very common sense to find and do.

Cons

The biggest disappointment for me is that it is not automatically linked to my Microsoft Outlook account. This would be a huge help as a feature down the road.

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your feedback! We’re thrilled to hear that you’re finding GrowthZone intuitive and that onboarding, training, and our webinars are helping you make the most of the platform. We also appreciate your suggestion about Microsoft Outlook integration—ideas like yours help guide future improvements. It’s great to know your overall experience has been positive, and we look forward to continuing to support your success as you explore more features!

MS

Michele S.  
CEO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "GrowthZone Gains"

September 17, 2025

5.0

Overall we had a rocky start which has turned into a beautiful partnership and tools hat will help us grow!

Pros

Our chamber loves the reports, the event management, the ease of use of the smartplans and the invoicing. The support staff at the help desk is extremely helpful.

Cons

The struggle for our team was in the conversion. The amount of time was intense on team members and the direction could have been managed slightly different to achieve better progressive results for a timeline.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

We were looking for additional functionality

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your experience with GrowthZone! We’re thrilled to hear that the reports, event management, SmartPlans, invoicing, and support team have been valuable to your chamber. We also appreciate your candid feedback about the conversion process. We understand it was a big effort for your team, and your insights will help us improve timelines and guidance for future implementations. It’s wonderful to hear that despite the rocky start, your partnership with GrowthZone has become strong and that our tools are supporting your growth—we look forward to continuing to support your success!

JU

Johanna U.  
Association Executive  
Real Estate  
Used the software for: 2+ years

### "Small Board in Texas"

September 17, 2025

5.0

I appreciate GrowthZone's patience with my lack of knowledge in the technology world. Our board is not large enough to have a technology dept so I have to be able to do all of the skills. GrowthZone has helped with this.

Pros

I am able to ask for online chat help and a real person will help me via chat. That person will send images of step by step directions to fix my problem.

Cons

Emailing a question is not as fast as chatting with someone. Sometimes, my issue happens after hours, but then I chat the next day and it gets fixed.

Review Source

SP

Sophie P.  
Membership  
Real Estate  
Used the software for: Less than 6 months

### "Go Growth Zone"

September 24, 2025

5.0

GrowthZone is great! All and all this has been a been upgrade for my company and working with growth zone has been good.

Pros

Megan Help! She is so great and has truly helped my team expand our knowledge of the system. Very thankful for her help through our billing cycle.

Cons

Some of the systems are hard to learn or unable to adjust to my needs. For example when a card is declined I am unable to change the card number and this stops me in my tracks.

Review Source

Response from GrowthZone

October 2, 2025

Thank you for sharing your experience! We’re so glad to hear that Megan has been such a helpful resource for your team — we’ll be sure to pass along your kind words. It’s great to know GrowthZone has been a strong upgrade for your company and that the platform is supporting your billing cycles and overall operations. We also appreciate your feedback on areas where the system could be more flexible, such as updating payment information after a declined card. Insights like this help us identify opportunities to make the platform even more user-friendly. We’re grateful to be your partner and look forward to supporting your continued success.

JW

Joan W.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "Satisfied GrowthZone Customer "

October 16, 2024

5.0

We are a small national association with only eight employees. GrowthZone has been a terrific partner for us as our first AMS. We have no regrets in making this decision two years ago.

Pros

GrowthZone is intuitive on the user end, and the support for our internal staff is outstanding. The user support team is accommodating in ensuring our successful implementation of the various parts of the platform.

Cons

The time it took for our onboarding process was not a GrowthZone issue. This is our first AMS, and preparing for the new platform required a lot of heavy lifting from our staff.

Review Source

Response from GrowthZone

October 24, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. Thanks again for your support and constructive feedback!

PP

Paul P.  
Technology Project Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Growth Zone Review"

September 22, 2024

4.0

It has been primarily with the communication aspect of GZ.

Pros

The ability to easily communicate with all/part of our membership as well as the robust membership data management system.

Cons

Can be very complex in completing tasks associated with managing membership data especially in setting automatic membership expiration notifications and billing.

Review Source

Response from GrowthZone

September 25, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the membership data tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

LW

Lesley W.  
Event Coordinator  
Real Estate  
Used the software for: 1-2 years

### "Growthzone is amazing!"

September 18, 2024

5.0

Growthzone customer service and training programs are second to none. They are an amazing company, helpful and truly a unique program for us.

Pros

Growthzone provides many avenues for our business to contact our clients, billing and event planning. I love the versatility and many uses of the program.

Cons

I wish that creating emails and communications were more user friendly. I feel limited by the designs I can created and edit.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the email and communication section. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

GP

Garima P.  
Graduate Assistant  
Arts and Crafts  
Used the software for: 1-2 years

### "GZ: A Zone of Growth Indeed"

September 18, 2024

5.0

Overall, it's a good space for big organisations that need to work through vast amount of data

Pros

The ease of use in terms of large data and membership. The UI is intuitive and helps in sorting through everything easily

Cons

There are certain areas that feel too specific and require a more swift customer service support

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the areas that are very specific. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

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