--- title: "GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is GrowthZone the right Association Management solution for you? Explore 288 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124449/GrowthZone/reviews/" page_type: "reviews" language: "en" --- GrowthZone 4.4 (288) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated July 20th, 2026 # Reviews of GrowthZone Ease of use 4.3 Customer Service 4.3 ## Pros and Cons in Reviews AK Anthony K Operations ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “It's incredibly helpful to have a reliable, centralized system where I can easily organize upcoming events while keeping an accurate pulse on our member database.“ June 18, 2026 AK Anthony K Operations ManagerE-Learning, 2 - 10 employeesUsed the software for: 1-2 years. “The interface is clunky and feels a bit dated, meaning it sometimes takes extra clicks to complete simple tasks.“ June 18, 2026 D'Ann W RealtorReal Estate, Self-employedUsed the software for: Less than 6 months. “Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control.“ March 25, 2026 MK Marisa K Member Relations CoordinatorPhilanthropy, 11 - 50 employeesUsed the software for: 6-12 months. “Creating reports isn't intuitive and it's difficult to navigate all the settings to get the correct report.“ June 18, 2026 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “The platform brings together membership management, communications, billing and event tools in one place, which has saved our team time and reduced duplicated work. Once we got past the initial learning curve, the system proved to be reliable and efficient.“ September 21, 2025 BP Briana P Event and Projects AssistantReal Estate, 2 - 10 employeesUsed the software for: 6-12 months. “At times, too compartmentalized and specific information is harder to find once entered amongst so much other info.“ June 18, 2026 DM Dina M Managing Director, Membership ServicesNon-Profit Organization Management, 11 - 50 employeesUsed the software for: 6-12 months. “I particularly like their knowledge base and chat bot option. And if those steps don't help, they readily have live humans to speak to. “ July 8, 2026 AR Alejandro R AdministrativeNon-Profit Organization Management, 2 - 10 employeesUsed the software for: 1-2 years. “In addition, a few of the reporting features lacked the customization we needed to fully match our organization’s processes.“ September 21, 2025 ## Showing most helpful reviews Showing 1-25 of 288 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use D'Ann W. Realtor Real Estate Used the software for: Less than 6 months ### "Growth zone recommendation" March 25, 2026 5.0 Pros Payment processing, invoicing, process management, more benefits to members, member portals allow them to be in control. Cons So far everything has been easy. There is always a process when moving to a new system but customer support has helped us with the changes. Switched from [Viral Growth Ninja](https://www.capterra.com/p/10027161/Viral-Growth-Ninja/) More benefits to our members and ease of use. Review Source SK Stacey K. Director of Administration Construction Used the software for: 2+ years ### "GZ for Small Trade Association" September 17, 2025 4.0 GrowthZone really wants to put out a great product and meet its customers' needs; the initial conversion was pretty smooth. They are open to suggestions. Pros Great value for budget-minded small association; an off-the-shelf product with customization options that have worked well for our organization. Knowledge Base is very thorough - sometimes difficult to find just what you're looking for with all the information but once you do find it, the step by step graphics and instructions are great! Cons Customer service had declined for a while / tickets and support were taking quite a bit longer than we'd like, but that has been improved a lot since new management and commitment to serving its customers. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[Fusionizex Builder](https://www.capterra.com/p/10020478/Fusionizex-Builder/) Reason for choosing GrowthZone Cost and varioius modules that met our needs Switched from [YourMembership](https://www.capterra.com/p/76329/YourMembership/) Better functionality and modules; better reporting Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has provided strong value for your organization, with customization options and resources like the Knowledge Base supporting your work. It’s great to know the step-by-step guides have been helpful once you’ve found what you need. We also appreciate your feedback on customer support. While we regret the delays you experienced in the past, we’re happy to hear you’ve seen improvements with our renewed focus on service. Your recognition of our team’s commitment to listening and continuously improving means a lot—we’re grateful for your partnership and look forward to continuing to support your success. SG Shannon G. Project specialist Construction Used the software for: 1-2 years ### "GZ for the win" June 18, 2026 5.0 Job-saver! Time-saver! Check this every morning as part of opening the day- and learning that I can make groups for committee emails is great! Pros Easy to use for invoicing and communication - I like that it keeps the log of past emails easy to search through. Cons Nothing to report at this time. I have found the question box easy to find helpful topics in and linked to videos is great. Review Source LZ Lauren Z. CEO Real Estate Used the software for: 2+ years ### "REALTOR Association Review" September 23, 2024 2.0 It's been up and down. Wish we had more support or a rep assigned to us. We have unresolved issues with billing that have been ongoing for many months. Pros Many needed features in one platform like billing, communication, website, member hub, and event registration with full integration. Website builder is easy to use. The platform is overall easy to use and training is available. Cons Unresolved support tickets, long wait for support response. We've been unable to run billing or we have had to run billing with errors. Review Source Response from GrowthZone September 26, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! BP Briana P. Event and Projects Assistant Real Estate Used the software for: 6-12 months ### "WOW! What a huge HELP!" June 18, 2026 5.0 It has been a complete life saver every single day! There are a multitude of tasks I could never sort through without GrowthZone. Pros Very well organized, super helpful with pop ups and pointers along the way. The anticipation of questions answered definitely got me to the places I needed to be. Cons At times, too compartmentalized and specific information is harder to find once entered amongst so much other info. Review Source MW Maria W. Education and Finance Coordinator Non-Profit Organization Management Used the software for: 1-2 years ### "pretty good" September 25, 2025 4.0 Would recommend to others as we understand our poor experience onboarding was a one-off. Overall, we are happy. Pros The software itself is easy to use and fairly intuitive. It's helped us amalgamate our CRM database with our billing & payments. The support staff & tier 2 team are awesome and things have been getting faster and more responsive with the support team. I like that there are additional modules we can add on as our biz needs grow. Cons The staff member onboarding us, it was his last onboarding before he moved to a different dept and to say it was brutal would be an understatement. 2 yrs later and we are still correcting issues that the onboarding created. It has been a fight to get the software to meet our needs from day one - we didn't now what we didn't now and the deficient onboarding exacerbated the issues. We wish there was more easy-to-access support with the webpages. Switched from [Helcim](https://www.capterra.com/p/149107/Virtual-Terminal/)[Asana](https://www.capterra.com/p/184581/Asana-PM/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) to get billing and CRM in the same software & to make it easier for our members. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your detailed feedback. We’re glad to hear that GrowthZone has helped you combine your CRM database with billing and payments, and that our support team has become increasingly responsive. It’s also great to know you value the additional modules GrowthZone offers as your needs grow. We truly regret that your onboarding experience was challenging and understand how it has impacted your journey. Your feedback is important and will help us strengthen our onboarding and support resources so future clients have a smoother start. We appreciate your patience, your recognition that this was a one-time issue, and your willingness to recommend GrowthZone. We look forward to continuing to support you and your members. BW Brent W. CEO Real Estate Used the software for: 1-2 years ### "GZ is leaps and bounds ahead of the competition." September 17, 2025 4.0 So far, minus the customer service issues, we have really enjoyed using GZ. It has increased our attendance for classes, events, and charity events. Pros It has most everything that an association AMS should have. Most areas are pretty easy to learn and set up, but there are a few areas that don't make sense in the setup. Cons The customer service is not up to par to the other programs and systems that we use on a daily basis. Switched from [Empower](https://www.capterra.com/p/234140/Empower/) We did not use Empower, but the product we were using by Black Knight was discontinued. It was horrible and old anyway. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re glad to hear that the platform has been helpful in increasing attendance for your classes, events, and charity initiatives, and that most areas have been easy to learn and set up. We also appreciate your honest feedback regarding customer service and setup challenges. Your insights help us identify areas where we can improve and better support our users. Please don’t hesitate to reach out if we can assist further—we want to ensure you have the best possible experience with GrowthZone. MN Mike N. Director of Membership Real Estate Used the software for: 6-12 months ### "Director of Membership" September 17, 2025 4.0 Great customer service when contacted, I think the good news is there is room to grow. I do wish there could be a little more user friendly features on the website building portion of it. Pros I like the directory, contact portion of it very much, it's clear and seems to have enough of the fields that we need and room to grow. I also like the payment portal is included. Certifications are a huge part of our business and that is there too. Cons Customer support is great, but hard to reach sometimes and I've waited up to 5 days on tickets. Sometimes what we are doing is more urgent and a response would be appreciated Switched from [Ramco ERP](https://www.capterra.com/p/222161/Ramco-ERP/) We wanted to follow suit of our other Maine associations Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your experience with GrowthZone! We’re so glad to hear you’re finding value in the directory, payment portal, and certifications features—it's great to know those tools are supporting your business needs. We also appreciate your candid feedback on support response times and website usability. We understand how important timely assistance and user-friendly tools are, and your insights help us continue improving in those areas. Please don’t hesitate to reach out if there’s an urgent need—we want to ensure you feel supported every step of the way. RD Rhonda D. Executive Director Education Management Used the software for: Less than 6 months ### "User Experience" September 24, 2025 4.0 Support from GrowthZone from initial trainings through the website build has been stellar. The GZ team works together to make sure you have everything you need for a successful launch. Pros I like the simplicity of user engagement. The entire database is easy to navigate. From the business and financial side to website design, the process has been easy. Cons My organization hasn't been with GrowthZone long enough to be able to answer this question. I'm sure I'll have more to say in the next few months. Switched from [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Customer support was lacking. Sometimes it would take days to get help. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your feedback! We’re thrilled to hear that you’ve found GrowthZone’s database easy to navigate and that the process—from training to website build—has been smooth. It’s great to know our team has been able to provide the support you need for a successful launch. We also appreciate your openness about your early experience. As you continue using GrowthZone, we look forward to hearing more of your insights and ensuring you have everything you need to make the platform work best for your organization. AA Andrea A. Membership and Sales Director Civic & Social Organization Used the software for: Less than 6 months ### "New to Growth Zone" June 18, 2026 4.0 It's been good so far. There has been a learning curve of course but that's to be expected with any new system. Pros You can do more with it. I am the Membership & Sales Director so focus mainly on the Membership section. Seems easier to work with than Chamber Master that we had before. Cons It takes a bit to figure out how to do certain things sometimes. Some things aren't as intuitive as I would expect but once you figure it out, it's fine. Review Source DH Darlene H. Executive Director Real Estate Used the software for: 2+ years ### "An eye opening experience." September 18, 2024 5.0 Pretty easy onboarding and such an improvement from what we came from! Good reports and easy of sign up for classes and events. Pros \[sensitive content hidden\]!!! and now she is gone! We felt comfortable most of the time and it really is a great platform - once you learn it it is pretty easy to maneuver Cons Sometimes one of our trainers was a bit abrupt. Made us a little weary. but with determination we worked through the kinks Switched from [Navicat Premium](https://www.capterra.com/p/154292/Navicat-Premium/) We were looking for a more robust system to help us with our growing membership. It has improved our performance in the office but our MLS supplier blames all errors on Growthzone...and its due to the fact that we left their system. They have been really rude and hard to deal with. We are about to enter the "Flex MLS" world! Review Source Response from GrowthZone September 20, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training. We are continuously working to improve our process for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ML Michelle L. Bookkeeper Real Estate Used the software for: 1-2 years ### "Great product!" September 18, 2024 4.0 Overall, I like GrowthZone. It is easy to use. You have excellent customer service over the phone and through chat. Not so much via email. Pros I like the ease of use and the integration to QuickBooks. Cons There is such a lag time between emailing support and finally getting a response. Chat support is much faster but sometimes I don't have time to sit and wait to chat so I'll send an email. Getting an email response takes way to long though. Switched from [MMS OnLine](https://www.capterra.com/p/213662/MMS-OnLine/) GrowthZone is a much better product and easier to use. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! MK Melody K. Professional Development and Business Partner Manager Real Estate Used the software for: 2+ years ### "Great experience with GZ" September 18, 2024 5.0 GZ is easy to use and everyone is very helpful. Always updating to make things better for use. Pros Everything with GZ works smoothly and i enjoy how it pulls everything together. Cons Online instructions sometimes are difficult to find what I may have a question about. It could be i am not asking the questions the right way, lol. Switched from [Ramco Professional Services Automation](https://www.capterra.com/p/211308/Ramco-Professional-Services-Automation-Software/) For better communication, easy of input of information, better website. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding our online support/instructions. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! AZ Abigail Z. Senior Coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Review of GrowthZone" August 26, 2024 4.0 Overall it has been great. We came from a very old and outdated AMS and this has been a wonderful transition. Pros It is very user friendly. Easy to create emails, easy to update the front end of the website, etc. It also has nice features such as marketing automation and sponsor ads. Cons There are a few things that don't work as one would hope, but GZ is good about making updates. The customer service through email is very very slow. It takes weeks to get a response back. Alternatives considered [MemberClicks](https://www.capterra.com/p/133851/MemberClicks/) Reason for choosing GrowthZone I think mainly for the features and cost. We looked into a few others besides MemberClicks and this was the best option. Review Source Response from GrowthZone August 28, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! LF Lisa F. Director of Membership Non-Profit Organization Management Used the software for: 1-2 years ### "Easy to learn and track member info" August 21, 2024 4.0 Very positive. Much easier to navigate than our previous system. Pros Easy tracking of events, members and visibility of the Info Hub to members. The knowledge base to research answers to common questions is very appreciated. Cons Having to update the same information in multiple locations when a member updates their info. Would also appreciate more detailed information on the invoices so that members can understand the time period covered for annual dues. Alternatives considered [Chamber Organizer](https://www.capterra.com/p/181046/Chamber-Organizer/)[Glue Up](https://www.capterra.com/p/134209/Glue-Up/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing GrowthZone Better match for the tracking we required and met our budget Switched from [CC-Assist.NET](https://www.capterra.com/p/144492/CC-Assist-NET/) Previous system was very limited and our membership is large (over 1,000) so we needed more options Review Source Response from GrowthZone August 28, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding updating member information in multiple spots and more information around invoicing. Your input is invaluable in helping us identify areas where we can enhance our software and we will look into these items further. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! CW Chantel W. Administrative Assistant Construction Used the software for: 1-2 years ### "Administrative Assistant " September 11, 2025 4.0 I would say me overall experience has been great. I think all companies should have this program. It's up to date on technology, fast and easy to use. If there is a problem, it gets resolved in a timely manager. Pros How fast and easy it is to work with. It comes with videos to show you things about Growth Zone. When I need help the IT teams helps right away and will go step by step to makes sure you know what's going on and resolve the issue. Cons I can honestly say I have don't have one bad to say about it. Maybe that you guys need to put yourself out there more so other companies are using this format so it can be easy one everyone. I didn't know about you guys Review Source Response from GrowthZone September 18, 2025 Thank you so much for taking the time to share your experience with GrowthZone! We’re delighted to hear that you’ve found the system fast, easy to use, and supported by helpful resources like our videos. It’s also great to know our IT team has been able to provide the step-by-step guidance you need and resolve issues quickly—that’s exactly the kind of support we aim to deliver. We truly appreciate your suggestion about getting the word out more so other organizations can benefit as well. Hearing that you feel all companies should have this program means a lot, and we’re grateful for your support and encouragement. We look forward to continuing to be a reliable partner for your team. JK Julie K. Executive Officer Construction Used the software for: 2+ years ### "WAHBA's Review" September 24, 2025 4.0 Overall, I am very grateful that we use it! I unfortunately need to learn how to better utilize everything as I know I could get more from it - especially with events! But it is definitely helpful with managing all of our members' information and quickly updating our website! Pros I love how it automatically updates our website when info is changed! I feel it is a little expensive but not as much as other software options! Cons We highly dislike that we're not able to pass on the credit card fee. It sometimes takes awhile to have questions answered. Review Source Response from GrowthZone September 29, 2025 Thank you for sharing your feedback! We’re glad to hear that you value GrowthZone’s ability to automatically update your website and that it’s helping you efficiently manage member information. We also appreciate your honesty about the learning curve—it’s great to know you’re interested in getting even more from the platform, especially for events, and our team is here to support you every step of the way. We understand your concerns about credit card fees and response times for questions, and your input helps us identify where we can improve. We truly appreciate your support and look forward to helping you maximize GrowthZone’s capabilities. CW Craig W. Chief Executive Officer Civic & Social Organization Used the software for: 2+ years ### "AACCOFSJ Feedback" March 25, 2026 5.0 I've had an awesome experience working in Growthzone. The training staff is very helpful and informative. Pros How it consolidates everything into one easy to navigate app. Making it easy to access and use each segment. Cons Remembering all I've learned. There is so much that can be done with Growthzone to update users and our website Review Source LM Lisa M. Office Manager Non-Profit Organization Management Used the software for: 1-2 years ### "GrowthZone Review" September 11, 2025 4.0 Consolidating payment options, reporting, emails, and billing into a single location can greatly enhance efficiency and improve user experience. Pros Members will find it easy to access their profiles, and the back-end offers a user-friendly experience that simplifies navigation. Cons Our webpage is not that easy to modify/change. Our webpage could benefit from some improvements to make it easier to modify and update. Review Source Response from GrowthZone September 18, 2025 Thank you for sharing your feedback! We’re glad to hear that both members and staff are finding the system easy to navigate and that consolidating tools like payments, reporting, and emails has been valuable for your organization. We also appreciate your input on website updates—ease of modification is important, and your feedback helps us identify ways we can continue improving. Please don’t hesitate to reach out if you’d like support with updates—we’re always here to help. SP Sophie P. Membership Real Estate Used the software for: Less than 6 months ### "Go Growth Zone" September 24, 2025 5.0 GrowthZone is great! All and all this has been a been upgrade for my company and working with growth zone has been good. Pros Megan Help! She is so great and has truly helped my team expand our knowledge of the system. Very thankful for her help through our billing cycle. Cons Some of the systems are hard to learn or unable to adjust to my needs. For example when a card is declined I am unable to change the card number and this stops me in my tracks. Review Source Response from GrowthZone October 2, 2025 Thank you for sharing your experience! We’re so glad to hear that Megan has been such a helpful resource for your team — we’ll be sure to pass along your kind words. It’s great to know GrowthZone has been a strong upgrade for your company and that the platform is supporting your billing cycles and overall operations. We also appreciate your feedback on areas where the system could be more flexible, such as updating payment information after a declined card. Insights like this help us identify opportunities to make the platform even more user-friendly. We’re grateful to be your partner and look forward to supporting your continued success. JW Joan W. Executive Director Education Management Used the software for: 1-2 years ### "Satisfied GrowthZone Customer " October 16, 2024 5.0 We are a small national association with only eight employees. GrowthZone has been a terrific partner for us as our first AMS. We have no regrets in making this decision two years ago. Pros GrowthZone is intuitive on the user end, and the support for our internal staff is outstanding. The user support team is accommodating in ensuring our successful implementation of the various parts of the platform. Cons The time it took for our onboarding process was not a GrowthZone issue. This is our first AMS, and preparing for the new platform required a lot of heavy lifting from our staff. Review Source Response from GrowthZone October 24, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. Thanks again for your support and constructive feedback! AS Annie S. Membership coordinator Non-Profit Organization Management Used the software for: 2+ years ### "Ten mile lake association " September 18, 2024 4.0 Pretty good overall but my onboarding left a lot to be desired. I think at the time no one really got what we were trying to do. Been fixing it ever since. Pros Flexibility and good support lately but we had real problems with your accounting people at the beginning. Cons Not designed for non-profit, so many terms are hard coded that don’t go well with our situation. Also accounting system is not flexible enough for our needs. Still have issues with similar reports not matching our records. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the accounting system, reports and the platform for non-profits. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. Please reach out to your account manager and we can set up time to help answer any onboarding questions and provide more support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! SH Sally H. President Non-Profit Organization Management Used the software for: 2+ years ### "GrowthZone Review" September 18, 2024 5.0 Overall, GrowthZone has been a much better CRM product for us than previous database software. The GZ team is responsive and knowledgeable. Pros GrowthZone is very user friendly. All staff is comfortable with their roles within the system. Cons I do not like that members can access other member information on the backend. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the levels of access. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! LR Luzviminda R. Admin Coordinator Hospitality Used the software for: 1-2 years ### "GZ overall Review - great medium" September 18, 2024 5.0 Mostly positive for now. It is a powerful medium to use as far as keeping in touch with current and soon to be clients Pros 8 of 10 customer service. Powerful platform. Cons Recently, customer service have become more 24hrs waiting period. Review Source Response from GrowthZone September 19, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! LT Laura T. Association Executive Real Estate Used the software for: 2+ years ### "A powerful tool that I am not yet able to use to it's full potential " August 21, 2024 4.0 Overall it has simplified several processes and removed overlapping ones. I need more in depth training because there are resources I cannot use effectively without being able to ask specific questions. I do have good luck with quick responses to specific issues from Chat Support. Pros The ability to streamline a lot of processes that are time consuming or redundant Cons The accounting integration (or lack thereof). I also wish there had been more hands on training when I was setting up (I have been a user for several years) but as a single employee entity we weren't able to devote as much time and now that we have more time and need more in depth training is sometimes cost prohibitive. Review Source Response from GrowthZone August 27, 2024 Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training and the account integration. We are continuously working to improve our training tools and software integrations and can assure you, we are working on enhancing training processes and software updates. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.