# GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is GrowthZone the right Association Management solution for you? Explore 279 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/124449/GrowthZone/reviews

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GrowthZone

4.4 (279)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated June 9th, 2026

# Reviews of GrowthZone

Ease of use

4.3

Customer Service

4.3

## Pros and Cons in Reviews

Comprehensive event organization tools

95% positive reviews out of 38

Most reviewers describe event management as streamlining scheduling, registration, promotion, and member participation tracking.

Amanda W

Member Services and Operations Manager, 2 - 10 employees.

"I love that our database, events, and billing all sync. If someone registers for an event and changes their organization for example it is so easy to get everything updated and keep the database clean."

Recurring technical and usability problems

89% negative reviews out of 27

Most users report bugs and issues, citing system errors, troubleshooting difficulties, and occasional workflow disruptions.

Efficient staff coordination platform

88% positive reviews out of 32

Most reviewers indicate staff management features save time, support team collaboration, and simplify administrative tasks.

Rhonda D

Executive Director, 2 - 10 employees.

"The GZ team works together to make sure you have everything you need for a successful launch."

Straightforward and intuitive navigation

89% positive reviews out of 27

Most users report ease of use, highlighting clear organization and simple workflows for daily operations.

## Showing most helpful reviews

Showing 1-25 of 279 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Tabatha A.  
Association Executive  
Real Estate  
Used the software for: 2+ years

### "Go with GrowthZone"

September 18, 2024

5.0

Pros

allows us to update multiple databases with one change, which has been a significant time saver for our organization. Implementing online membership applications has also saved time and paper!

Cons

Onboarding was not the easiest, but walked us through every step.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding your onboarding experience. We are continuously working to improve our process to help make sure the process is as streamlined and simple as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

RD

Rhonda D.  
Executive Director  
Education Management  
Used the software for: Less than 6 months

### "User Experience"

September 24, 2025

4.0

Support from from initial trainings through the website build has been stellar. The GZ team works together to make sure you have everything you need for a successful launch.

Pros

I like the simplicity of user engagement. The entire database is easy to navigate. From the business and financial side to website design, the process has been easy.

Cons

My organization hasn't been with long enough to be able to answer this question. I'm sure I'll have more to say in the next few months.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Customer support was lacking. Sometimes it would take days to get help.

Review Source

Response from GrowthZone

September 29, 2025

Thank you for sharing your feedback! We’re thrilled to hear that you’ve found GrowthZone’s database easy to navigate and that the process—from training to website build—has been smooth. It’s great to know our team has been able to provide the support you need for a successful launch. We also appreciate your openness about your early experience. As you continue using GrowthZone, we look forward to hearing more of your insights and ensuring you have everything you need to make the platform work best for your organization.

LZ

Lauren Z.  
CEO  
Real Estate  
Used the software for: 2+ years

### "REALTOR Association Review"

September 23, 2024

2.0

It's been up and down. Wish we had more support or a rep assigned to us. We have unresolved issues with billing that have been ongoing for many months.

Pros

Many needed features in one platform like billing, communication, website, member hub, and event registration with full integration. Website builder is easy to use. The platform is overall easy to use and training is available.

Cons

Unresolved support tickets, long wait for support response. We've been unable to run billing or we have had to run billing with errors.

Review Source

Response from GrowthZone

September 26, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

CW

Craig W.  
Chief Executive Officer  
Civic & Social Organization  
Used the software for: 2+ years

### "AACCOFSJ Feedback"

March 25, 2026

5.0

I've had an awesome experience working in . The training staff is very helpful and informative.

Pros

How it consolidates everything into one easy to navigate app. Making it easy to access and use each segment.

Cons

Remembering all I've learned. There is so much that can be done with to update users and our website

Review Source

DS

David S.  
Chief Executive Officer  
Non-Profit Organization Management  
Used the software for: 2+ years

### "A much needed AMS System."

September 23, 2024

4.0

has been integral for our membership experience.

Pros

I love how it helps manage all facets of membership.

Cons

1\. Site speed. I often find that I am moving faster than the system can keep up. We get the "spinning wheel" quite frequently. It seemed that the site moved faster with the old look. 2. Integration Issues with m1.

Switched from

[Empower](https://www.capterra.com/p/234140/Empower/)

LAMPS was sunsetting the service and I had a good experience with from another association. Growthzone worked better at my old association than it does now, and I attribute much of that to the fast implementation.

Review Source

Response from GrowthZone

October 1, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the site speed and integration capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

SS

Stephanie S.  
Principal  
Construction  
Used the software for: 1-2 years

### "Good Product/Poor Customer Service"

September 19, 2024

4.0

I think the product is generally good and can do what we need. I would like to see the issues noted above addressed. I think a quarterly check-in call with a customer service rep to go over any user questions and educate us on whether we are using the product to the extent we should be would be appreciated and certainly enable me to give and solid 9 or 10

Pros

It is fairly user friendly. We switched to from our previous system because it had all the features we wanted. The set up experience was great and our representative was very knowledgeable and wonderful to work with.

Cons

It is impossible to reach a real person in customer service. When I reach out via telephone or chat it is always for something that is time sensitive, and that I cannot find in the Knowledge Center. I am not reaching out unless it is something that is important to the operations or our association and it is very aggravating to stay on hold forever and sometimes never reach a support person or get a call back. If the question is not urgent, I'm happy to use email. I actually have an item right now that is too complicated to put in either a chat or email that I need help with however I don't have 2 hours to sit on hold. I will probably try to call tomorrow to see if things have gotten any better.

Switched from

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

I liked Memberclicks until they were bought by Personify. When that happened the great customer service went away.

Review Source

Response from GrowthZone

September 24, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

JD

Julie D.  
EVP  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Excellent software. Onboarding needs improvement."

September 24, 2024

4.0

Mostly good, however, the amount of training as well as the onboarding process itself is not sufficient. Some training could be offered virtually, open to all customers (rather than our weekly Q&A with our assigned trainer). And by the way, looking for recorded videos in the knowledge base is not a substitute for holding a Zoom training session that participants can log in to and interact with an instructor... Almost a year later, we still feel like there is a lot we don't know, and we end up having to call customer support and often are on hold for an hour -- that aspect is terrible. We used up most of our initial 90 days compiling our data list... even though we disclosed at the onset that our data would not be ready for import for quite some time. Looking back, it would have been better if our trainer suggested postponing our kick off meeting until our data was ready. Alternatively, we would have liked to have seen a sample database with made-up contacts that we could explore. That would have enabled us to test drive the system and better understand how it works prior to our kick off meeting. In general, the software is very good, although there are some significant gaps. Our onboarding experience was very poor, although our second trainer was much, much better. Ongoing support is difficult and time consuming. I've used Constant Contact for 15 years and their customer support is much better -- I've never had to wait for help for more than 5 minutes. In summary, the software is excellent. Communications and training need improvement, and rethinking how you onboard new customers would likely improve retention and increase referrals.

Pros

The software is very robust and has enabled us to build out the infrastructure we needed.

Cons

in some aspects the software is too rigid. We'd like to be able to customize some areas, or at least have the ability to modify. Some configurations seem oddly ineffective, or illogical. We share feedback, but it doesn't seem to have any input.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

More robust tools, contact management, calendar, integrated website.

Review Source

Response from GrowthZone

October 1, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the configurability capabilities. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MY

Michelle Y.  
Director of Membership and Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Out-of-the-Box AMS for Small Companies!"

September 20, 2024

5.0

Overall experience has been great! Able to do almost everything we need, or we can find a good workaround usually.

Pros

It's a great out-of-the-box solution that does almost everything we need our AMS to do! Price is great, and customer service easy to work with. Can also update your website at no cost every 3 years!

Cons

Sometimes customer service can take some time to respond. No custom solutions available. Some support reps are more knowledgable than others so keep that in mind.

Alternatives considered

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)

Reason for choosing GrowthZone

Price and user friendly-ness were major factors. GZ was just better.

Review Source

Response from GrowthZone

September 24, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support. We are continuously working to improve our support response time and knowledge base to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

SS

Susan S.  
Director of Operations and Stratigic Initiatives  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "As we become more intentional, we have had challenges"

September 19, 2024

3.0

The platform can be tremendously cumbersome. Little inefficiencies compound and become frustrating. Help tickets often take significant time for a response. We've had some wonky things happen that haven't been explainable. That being said, since we are using GZ more broadly than we did a year ago, we have been able to drop other memberships (Mail Chimp, Event Brite, etc).

Pros

Website and email integration. The ability to easily send emails to our database via lists - while also analyzing open rates is great. Having membership information and events publish directly to the website ensures accuracy and reporting.

Cons

The website is horribly slow and cumbersome to update. The email designer is not user-friendly. Line spacing, in particular, is not consistent and on occasion is not reflective of preview drafts. I have difficulty creating custom reports. It would be beneficial to have the option to not send confirmation emails to members when registration changes occur. Likewise, a question to not automatically refund payments would be beneficial. When "back end" changes need to be made, the member doesn't need to know. The ability to customize formatting in the email designer and the website integration via a program similar to MS Word would be WAY better. Connecting custom invoices to an event would be helpful. There are a number of additional items we need to be able to track for grant reporting that could use fields - NAICS codes, logging assistance time with a member, number of employees, gross sales, and demographic information are all items we need. The ability to create and distribute surveys would be helpful.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing GrowthZone

Website, member directory, event calendar and registration, and email integration are all benefits.

Review Source

Response from GrowthZone

September 23, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the the site speed, email designer and other platform tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

VR

Verified Reviewer  
President and CEO  
Non-Profit Organization Management  
Used the software for: 6-12 months

### "Thankful for GrowthZone!"

September 18, 2024

5.0

Transition to a new system is never easy, but \[sensitive content hidden\], who helped us with the conversion was very helpful and we are really feeling fairly well versed after almost a year of operating. I think Nov. 8 will be the anniversary to our graduation day last year!

Pros

I like the ease of tracking and recording keeping including notes and activity levels, etc. It really provides a large amount of information (if we capture the info) that can be stored all in one place!

Cons

I haven't found a least item yet. I guess my least favorite thing is trying to make our old terminology match with yours and trying to get our minds on the right track to operating the way GZ is intended.

Switched from

[Membee](https://www.capterra.com/p/2661/Membee/)

Membee was antiquated and we needed something that was more user friendly to our team and our members!

Review Source

Response from GrowthZone

September 20, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MK

Melody K.  
Professional Development and Business Partner Manager  
Real Estate  
Used the software for: 2+ years

### "Great experience with GZ"

September 18, 2024

5.0

GZ is easy to use and everyone is very helpful. Always updating to make things better for use.

Pros

Everything with GZ works smoothly and i enjoy how it pulls everything together.

Cons

Online instructions sometimes are difficult to find what I may have a question about. It could be i am not asking the questions the right way, lol.

Switched from

[Ramco Professional Services Automation](https://www.capterra.com/p/211308/Ramco-Professional-Services-Automation-Software/)

For better communication, easy of input of information, better website.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding our online support/instructions. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

HA

Heidi A.  
Director of Member Relations and Engagement  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Why is GZ different? Answer ..... Customer Service Team!"

August 27, 2024

4.0

i started using GZ 4 days before the pandemic was announced by WHO. i had ZERO training or knowledge of GZ. My lifeline was the support team. I was in the chat several times a day, i took all courses offered (more than once) and documented everything i discussed with the customer service team. If it would not have been the TREMENDOUS customer support, i would not have succeeded in getting the client up and running as quickly as i did. AND they never spoke to me in a tone that would have indicated "you should know this". They were always willing to walk me through the basics and over time, my questions grew and more complicated. Through it all, the customer service team is an extension of me and they make me better and smarter each time i call. They are what makes GZ different from other providers. THANK YOU!

Pros

\- customer service - online help (old wiki) - training courses - ease of processing memberships - continuity of the flow of membership data

Cons

\- cannot add custom fields - some module areas are not very flexible or user friendly - basic reports are missing the ability to add fields that show up on other reports - you cannot undo a mistake - would love to have an option on the tool bar to see the last few records you were on so you dont have to continue to toggle back and forth

Switched from

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)

I was told the previous system was antiquated and was not able to do the majority of what needs to be done when managing a nonprofit. They did not have customer service per se and it was hard to manage the data efficiently and effectively.

Review Source

Response from GrowthZone

September 3, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the functionality and reports. Your input is invaluable in helping us identify areas where we can enhance our service. We will look further into these items. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MB

Marcia B.  
Association Executive  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GrowthZone is a great product -- don't hesitate to make the change!"

August 21, 2024

5.0

Sure there have been a few hiccups, but overall, I am so pleased with . I also love all the people -- they are great on the phone, on webinars, and making us all feel like friends at conferences!

Pros

Coming from another AMS, has saved me so much time on the day to day operations. Dues billing takes moments, rather than days of cutting and pasting. Setting up an event and seeing the results of the event is fantastic.

Cons

My onboarding was a little difficult, but the staff was fairly new to the real estate industry, so it was understandable. If I had to point out one fault, it's that some basic asks haven't been addressed in the queue/vote for improvements. However, we're on our third year now, and despite that, still love it!

Switched from

[Ramco EAM](https://www.capterra.com/p/357/Ramco-EAM-on-Cloud/)

RAMCO was very clunky and frustrating. It required some "more than" basic knowledge of computer programming.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding onboarding and handling of improvement suggestions. Please keep sending recommendations our way. We are continuously working to improve our software and can assure you, we are working on implementing as many suggestions as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

DL

Debbie L.  
Executive Director  
Real Estate  
Used the software for: 1-2 years

### "Assocition Director"

August 21, 2024

5.0

Overall, very good and like that we enter once and the information populates in multiple areas

Pros

Easy integration with NAR and that I have website and data all together

Cons

The Newsletter/communication platform- hard to use The Financial reports are so difficult to use that our association had to find a totally different way to reconcile.

Alternatives considered

[Ramco Professional Services Automation](https://www.capterra.com/p/211308/Ramco-Professional-Services-Automation-Software/)

Reason for choosing GrowthZone

More User friendly and the cost to switch

Switched from

[Lone Wolf Back Office](https://www.capterra.com/p/40368/Lone-Wolf/)

Growth Zone had many additional features including a website

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the newsletter/communication section and financial reports. We are continuously working to improve our software to provide and appreciate your feedback. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

JG

Jami G.  
Member Services Coordinator  
Medical Practice  
Used the software for: 1-2 years

### "NSAA - GZ Review"

August 28, 2024

5.0

Customer Service has been helpful when needed and it has been a much easier transition than anticipated

Pros

the ease of managing member profiles and making changes

Cons

the process of adding files - going to the cloud and scrolling to find a name can take a while

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

We needed more features and needed an easier to use product

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the file functionality. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

JK

Julie K.  
Executive Officer  
Construction  
Used the software for: 2+ years

### "WAHBA's Review"

September 24, 2025

4.0

Overall, I am very grateful that we use it! I unfortunately need to learn how to better utilize everything as I know I could get more from it - especially with events! But it is definitely helpful with managing all of our members' information and quickly updating our website!

Pros

I love how it automatically updates our website when info is changed! I feel it is a little expensive but not as much as other software options!

Cons

We highly dislike that we're not able to pass on the credit card fee. It sometimes takes awhile to have questions answered.

Review Source

Response from GrowthZone

September 29, 2025

Thank you for sharing your feedback! We’re glad to hear that you value GrowthZone’s ability to automatically update your website and that it’s helping you efficiently manage member information. We also appreciate your honesty about the learning curve—it’s great to know you’re interested in getting even more from the platform, especially for events, and our team is here to support you every step of the way. We understand your concerns about credit card fees and response times for questions, and your input helps us identify where we can improve. We truly appreciate your support and look forward to helping you maximize GrowthZone’s capabilities.

SQ

Suzanne Q.  
Events Manager  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Growthzone is my friend"

September 24, 2025

4.0

Overall, I’d rate it a 7/10. Score would be higher if it mixed well with other programs. Clients seem to like it when they sign up for events.

Pros

The system is very easy to navigate from tab to tab. The reports feature is extremely user friendly.

Cons

I wish there was an option to integrate with Quickbooks. I understand GZ has a payment portion but I wish they could work together.

Review Source

Response from GrowthZone

September 29, 2025

Thank you for sharing your feedback! We’re glad to hear you find GrowthZone easy to navigate and that the reporting features are user-friendly. It’s also great to know your clients enjoy the event sign-up experience. We appreciate your suggestion about QuickBooks integration—insights like yours help guide our future enhancements. Your feedback is valuable as we continue working to make GrowthZone as seamless and powerful as possible for our customers.

CM

Candice M.  
Membership Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Membership Director"

September 17, 2025

5.0

Pros

is very user friendly. I appreciate how easy it is to us and how efficient it is in keeping our membership data organized.

Cons

The price has increased, without notice, since we signed our agreement but hasn't the cost of everything increased!

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your feedback! We’re glad to hear you find GrowthZone user-friendly and that it’s helping keep your membership data organized efficiently. We understand concerns about pricing changes and truly appreciate your perspective—it helps us communicate more clearly and continue delivering value to our customers.

JU

Jeffry U.  
Director of Membvership  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great value for the the cost!"

September 17, 2025

5.0

Pros

great features and real value for the monthly cost...the customer support is great in that you can always get a live human being for now (not bots!)

Cons

the ACH options seems cumbersone and other finanacial options are not as clear as they should be but not major issues

Review Source

Response from GrowthZone

September 18, 2025

Thank you for sharing your feedback! We’re glad to hear you’re finding strong value in GrowthZone and appreciate your kind words about our support team—it’s important to us that you can always connect with a real person when you need help. We also appreciate your note on ACH and financial options; insights like this help us refine and improve the experience.

JW

Joan W.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "Satisfied GrowthZone Customer "

October 16, 2024

5.0

We are a small national association with only eight employees. has been a terrific partner for us as our first AMS. We have no regrets in making this decision two years ago.

Pros

is intuitive on the user end, and the support for our internal staff is outstanding. The user support team is accommodating in ensuring our successful implementation of the various parts of the platform.

Cons

The time it took for our onboarding process was not a issue. This is our first AMS, and preparing for the new platform required a lot of heavy lifting from our staff.

Review Source

Response from GrowthZone

October 24, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. Thanks again for your support and constructive feedback!

AS

Annie S.  
Membership coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ten mile lake association "

September 18, 2024

4.0

Pretty good overall but my onboarding left a lot to be desired. I think at the time no one really got what we were trying to do. Been fixing it ever since.

Pros

Flexibility and good support lately but we had real problems with your accounting people at the beginning.

Cons

Not designed for non-profit, so many terms are hard coded that don’t go well with our situation. Also accounting system is not flexible enough for our needs. Still have issues with similar reports not matching our records.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the accounting system, reports and the platform for non-profits. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. Please reach out to your account manager and we can set up time to help answer any onboarding questions and provide more support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

LT

Laura T.  
Association Executive  
Real Estate  
Used the software for: 2+ years

### "A powerful tool that I am not yet able to use to it's full potential "

August 21, 2024

4.0

Overall it has simplified several processes and removed overlapping ones. I need more in depth training because there are resources I cannot use effectively without being able to ask specific questions. I do have good luck with quick responses to specific issues from Chat Support.

Pros

The ability to streamline a lot of processes that are time consuming or redundant

Cons

The accounting integration (or lack thereof). I also wish there had been more hands on training when I was setting up (I have been a user for several years) but as a single employee entity we weren't able to devote as much time and now that we have more time and need more in depth training is sometimes cost prohibitive.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training and the account integration. We are continuously working to improve our training tools and software integrations and can assure you, we are working on enhancing training processes and software updates. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

AW

Amanda W.  
Member Services and Operations Manager  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Great Product"

August 21, 2024

4.0

I have had a very good experience with . When I need help they are always so nice and helpful. There is never going to be a product that can do 100% of what you want 100% of the time. Considering the ease of use this product meets most of our needs. Growthzone has reached out to me several times over the course of 2 years for my thoughts about future improvements, etc. I really appreciate that and feel like I have a voice with GZ.

Pros

I love that our database, events, and billing all sync. If someone registers for an event and changes their organization for example it is so easy to get everything updated and keep the database clean.

Cons

I wish the events module was more robust, especially for conferences with exhibitors. It is very basic now.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the events module. We are continuously working to improve our software and appreciate your feedback. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

WA

Wendy A.  
Member Services Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Highly Reccomend! "

September 18, 2024

5.0

I started using about two years ago, and it was really easy to follow training videos, and informational pages to help navigate and learn the system. Very user friendly.

Pros

User friendly! Easy to maintain list and keep on schedule.

Cons

Learning the difference between the business side and the member/person side of things.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

RS

Rylee S.  
Member Services Manager  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "GrowthZone Review "

September 18, 2024

5.0

It is easy for me to manage my member base, send out communication, log billing and print billing, manage my contacts, etc! As someone who has never used before, I was pleasantly surprised to learn how simple it is to manage my day to day tasks.

Pros

It is very organized and easy for me to access throughout the day. I enjoy being able to pull up records from larger companies that have sister companies below them all together and in one place.

Cons

Administrative sections and troubleshooting can get tricky for me at times.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the administrative tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

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