---
title: "Page 4 | GrowthZone Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Page 4 - Is GrowthZone the right Association Management solution for you? Explore 294 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/124449/GrowthZone/reviews/?page=4"
page_type: "reviews"
language: "en"
publication_date: "2026-09-29"
---

GrowthZone

4.4 (294)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated September 29th, 2026

# Page 4 - Reviews of GrowthZone

## Showing most helpful reviews

Showing 76-100 of 294 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

CC

Catherine C.  
President  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Overall, a really good membership management tool for Chambers"

November 3, 2021

4.0

We appreciate the customer service that we receive from Growthzone, considering the major time differences between Guam and your support staffs' locations. They are always pleasant and supportive.

Pros

Overall, we are very pleased with Growthzone as a membership management software. This has been a challenge for us in the past. We really like that everything we input about the membership in the back end integrates with the website and that we have control of managing our site. Web site templates are pleasing and up to date. Members like having access to their information and updating at their convenience.

Cons

We would greatly appreciate any support from Growthzone to integrate with Quickbooks. Having our membership information align with our accounting would be a dream. Right now we export with excel but we are still having to work out discrepancies between the two platforms. We also request that Growthzone works with other credit card application software such as Paypal. Right now our members cannot pay on-demand as many would like. We would work with Stripe but this program will not work with us in Guam, even if Guam is a U.S. Territory. Any support Growthzone can provide in this area would be greatly appreciated.

Reason for choosing GrowthZone

Recommendation from another Chamber in the Asia Pacific region.

Review Source

AR

Aimee R.  
CEO  
Real Estate  
Used the software for: 1-2 years

### "BBR Review"

August 21, 2024

5.0

Our overall experience has been good. Love the chat feature.

Pros

The convenience of multiple tools in one platform.

Cons

The integration process to QuickBooks Online. Ours was not smooth. Not enough guidance and help through the integration.

Switched from

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)[Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)

All of the products where no longer necessary for us because GZ has all these type of tools.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the QuickBooks integration and support. We are continuously working to improve our support process and integration assistance and can assure you, we are working on enhancing processes to provide the best possible experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MY

Michelle Y.  
Director of Membership and Operations  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Great Out-of-the-Box AMS for Small Companies!"

September 20, 2024

5.0

Overall experience has been great! Able to do almost everything we need, or we can find a good workaround usually.

Pros

It's a great out-of-the-box solution that does almost everything we need our AMS to do! Price is great, and customer service easy to work with. Can also update your website at no cost every 3 years!

Cons

Sometimes customer service can take some time to respond. No custom solutions available. Some support reps are more knowledgable than others so keep that in mind.

Alternatives considered

[YourMembership](https://www.capterra.com/p/76329/YourMembership/)

Reason for choosing GrowthZone

Price and user friendly-ness were major factors. GZ was just better.

Review Source

Response from GrowthZone

September 24, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support. We are continuously working to improve our support response time and knowledge base to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

AZ

Abigail Z.  
Senior Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Review of GrowthZone"

August 26, 2024

4.0

Overall it has been great. We came from a very old and outdated AMS and this has been a wonderful transition.

Pros

It is very user friendly. Easy to create emails, easy to update the front end of the website, etc. It also has nice features such as marketing automation and sponsor ads.

Cons

There are a few things that don't work as one would hope, but GZ is good about making updates. The customer service through email is very very slow. It takes weeks to get a response back.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)

Reason for choosing GrowthZone

I think mainly for the features and cost. We looked into a few others besides MemberClicks and this was the best option.

Review Source

Response from GrowthZone

August 28, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

VD

Val D.  
Executive Vice President (Executive Director)  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Could be great with a little work"

March 19, 2021

3.0

We chose GZ because it offered us the ability to use the same company for website development and hosting and AMS system ensuring compatibility. We are very happy with the look and feel of our website and the CMS used to manage it. Our migration to GZ for the AMS side was rocky at best. Our project manager had never gone through a detailed conversion before. While she was very service oriented and nice to work with, her inexperience caused many issues. We like GZ's ability to give a good view of member activity. I like that when I am on the phone with a member, I can see their engagement, make notes, and create follow up task items. G

Pros

The user interface, look, and feel of the back end. Also like the ability to integrate with the company website to create a good member only user experience. It also has a pretty good project management system, though it desperately needs push notifications via email. The only notification it provides is a badge count on the top menu of the software. So if you are disciplined to check there, the PM works well. GZ also has a certification/continuing education component which we find valuable.

Cons

Customer support needs work. GZ is very slow to respond to issues. Many times entered tickets are not responded to (first response) for 3 or more days (I am not counting the automated message generated that the ticket was received and someone would review). And, when the "front line" or 1st level support team reaches out, frequently they aren't completely familiar with the ins and outs of the software, so the first 3 emails or 15 minutes of the call are spent teaching them how the system works. The communications functionality has a great vision, but is inconsistent and extremely buggy. It is difficult and many times impossible to send a merged email to multiple members. Members get emails or newsletters with the fields not merged properly. It feels like the database was not developed with a vision and as the software was enhanced and features added, bandaids were placed on the tables to make them work together. Field naming is inconsistent and many times not working as a true relational database. Feels like a consequence of growing quickly and not having one responsible group overseeing the programming growth. Different naming philosophy throughout different modules.

Alternatives considered

[MemberClicks](https://www.capterra.com/p/133851/MemberClicks/)[GrowthZone](https://www.capterra.com/p/124449/GrowthZone/)[MemberLeap](https://www.capterra.com/p/47310/MemberLeap/)[Impexium](https://www.capterra.com/p/141194/Impexium/)

Reason for choosing GrowthZone

great salesman, price

Switched from

[WebSuite2](https://www.capterra.com/p/27135/WebSuite2/)

We wanted a more robust website that was easily integrated and provided member only content capabilities.

Review Source

AS

Annie S.  
Membership coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Ten mile lake association "

September 18, 2024

4.0

Pretty good overall but my onboarding left a lot to be desired. I think at the time no one really got what we were trying to do. Been fixing it ever since.

Pros

Flexibility and good support lately but we had real problems with your accounting people at the beginning.

Cons

Not designed for non-profit, so many terms are hard coded that don’t go well with our situation. Also accounting system is not flexible enough for our needs. Still have issues with similar reports not matching our records.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the accounting system, reports and the platform for non-profits. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. Please reach out to your account manager and we can set up time to help answer any onboarding questions and provide more support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

JW

Joan W.  
Executive Director  
Education Management  
Used the software for: 1-2 years

### "Satisfied GrowthZone Customer "

October 16, 2024

5.0

We are a small national association with only eight employees. GrowthZone has been a terrific partner for us as our first AMS. We have no regrets in making this decision two years ago.

Pros

GrowthZone is intuitive on the user end, and the support for our internal staff is outstanding. The user support team is accommodating in ensuring our successful implementation of the various parts of the platform.

Cons

The time it took for our onboarding process was not a GrowthZone issue. This is our first AMS, and preparing for the new platform required a lot of heavy lifting from our staff.

Review Source

Response from GrowthZone

October 24, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. Thanks again for your support and constructive feedback!

MC

Matt C.  
Executive Director  
Civic & Social Organization  
Used the software for: 6-12 months

### "Great program with a ton of features!"

August 23, 2024

5.0

Very good. Need more time/training to use more functionality.

Pros

It's an intuitive format that anyone can 'pick up' with very little training.

Cons

It's loaded with features and content. That's good! I'm in a one person Chamber so it makes it a little difficult to spend the necessary time to dive deeper into the functionality while accomplishing my day-to-day duties. I'd like to have some training and have it provided for very little, to no, cost because we are a small, rural Chamber and I recently took over this position.

Review Source

Response from GrowthZone

August 28, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding training. Your input is invaluable in helping us identify areas where we can enhance our service. Please reach out to our team and we're happy to set up a call to help! If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

JS

Janet S.  
Administrative and Events Coordinator  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Experience"

August 22, 2024

4.0

GrowthZone has been a great way for our members to see exactly what is happening at the Chamber and is a great way for them to get their business information out to other Chamber members.

Pros

It is a great way to keep track of everyone and all of our events.

Cons

Some of the features are a little hard to figure out but I am learning.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the features. Please let us know what questions you have, and we'd be happy to set up a call to walk you through them and provide more resources. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MH

Melina H.  
Membership Development Representative  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "GZ is a great all in one resource to best support your clients"

August 22, 2024

4.0

I have only been using since March, but have been very happy with it. I can't comment on cost, because it's through my company. But seems to be well worth it. I like that I can add notes, link task after making updated notes. The events are easy to set up and edit.

Pros

The ability to have some much info in one place. It's very user friendly and easy to navigate and edit. The way our organization uses it is a life saver.

Cons

Sometimes the upload drags. I have not tried to send emails directly through the system yet, but a coworker mentioned if it's sent directly through GZ it goes to spam a lot. But she did share there is a way to bypass so will try that at some point.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the upload time and emailing section. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

MC

Marsha C.  
Association Executive  
Real Estate  
Used the software for: 6-12 months

### "A pleasure to work with this group"

September 18, 2024

4.0

Growth Zone has been extremely pleasant to deal with and while there have been some growing pains, things are working out well over our last year in the system.

Pros

This membership system is very easy to work with and if there are problems, the support system is top notch with the live chat and then a transcript of what was discussed. The video library has many useful sessions.

Cons

I would like to see a better way to show memberships to have a more accurate representation of numbers that are what is showing in M1.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding being able to show memberships. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

DL

Debbie L.  
Executive Director  
Real Estate  
Used the software for: 1-2 years

### "Assocition Director"

August 21, 2024

5.0

Overall, very good and like that we enter once and the information populates in multiple areas

Pros

Easy integration with NAR and that I have website and data all together

Cons

The Newsletter/communication platform- hard to use The Financial reports are so difficult to use that our association had to find a totally different way to reconcile.

Alternatives considered

[Ramco Professional Services Automation](https://www.capterra.com/p/211308/Ramco-Professional-Services-Automation-Software/)

Reason for choosing GrowthZone

More User friendly and the cost to switch

Switched from

[Lone Wolf Back Office](https://www.capterra.com/p/40368/Lone-Wolf/)

Growth Zone had many additional features including a website

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the newsletter/communication section and financial reports. We are continuously working to improve our software to provide and appreciate your feedback. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

SA

Sean A.  
Executive Director  
Civic & Social Organization  
Used the software for: 1-2 years

### "Growthzone Review"

August 22, 2024

4.0

I like it, I've used many CRM's, including, SalesForce, Anasazi, Community Care Link, and more, and this one performs on roughly the same level.

Pros

It is fairly straight forward to use and the membership/contact mgmt is top notch.

Cons

It is still fairly bland as far as appearances go, especially on the front end. I think reporting could be made easier especially in membership fee accounting.

Alternatives considered

[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/)

Reason for choosing GrowthZone

Fit the budget and performed well in sales previews.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the front-end appearance and reporting functionality. We are continuously working to improve our software and process. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

PL

Pam L.  
VP, Membership  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Review"

December 14, 2022

3.0

The help team at GrowthZone are polite, helpful and responsive. Getting someone to respond through chat or email or phone is a challenge.Not having immediate help desk at all times can be challenging.

Pros

Automated options and team at GrowthZone

Cons

Not enough reporting options to match the functionsReporting options available are not accurate and don't pull consistent informationEngagement report does not include all the activities

Review Source

PP

Paul P.  
Technology Project Coordinator  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Growth Zone Review"

September 22, 2024

4.0

It has been primarily with the communication aspect of GZ.

Pros

The ability to easily communicate with all/part of our membership as well as the robust membership data management system.

Cons

Can be very complex in completing tasks associated with managing membership data especially in setting automatic membership expiration notifications and billing.

Review Source

Response from GrowthZone

September 25, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the membership data tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

WA

Wendy A.  
Member Services Specialist  
Non-Profit Organization Management  
Used the software for: 1-2 years

### "Highly Reccomend! "

September 18, 2024

5.0

I started using Growthzone about two years ago, and it was really easy to follow training videos, and informational pages to help navigate and learn the system. Very user friendly.

Pros

User friendly! Easy to maintain list and keep on schedule.

Cons

Learning the difference between the business side and the member/person side of things.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

ML

Marcie L.  
Executive Director  
Civic & Social Organization  
Used the software for: 2+ years

### "Good option for my small Chamber."

November 4, 2021

5.0

Pros

I specifically like the coordination between the database and website. I also really like the new email designer. It saves me time, looks modern and professional. I was not part of the integration process.

Cons

The lack of compatibility with Quickbooks. Changing/using/finding template letters, form letters, template emails, etc. is confusing.

Review Source

SH

Sally H.  
President  
Non-Profit Organization Management  
Used the software for: 2+ years

### "GrowthZone Review"

September 18, 2024

5.0

Overall, GrowthZone has been a much better CRM product for us than previous database software. The GZ team is responsive and knowledgeable.

Pros

GrowthZone is very user friendly. All staff is comfortable with their roles within the system.

Cons

I do not like that members can access other member information on the backend.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the levels of access. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

BB

Brittany B.  
Membership and Business Development Coordinator  
Renewables & Environment  
Used the software for: Less than 6 months

### "GrowthZone - An all-in-one amazing database system!"

August 21, 2024

5.0

I have been using GrowthZone since April of this year and have used many databases in the past and by far GZ has been the easiest to utilize and grow accustomed to. It is very user-friendly and the customizable capabilities are unmatched!

Pros

\-Incredible customizable capabilities within reports -Widgets show a great snapshot and are also customizable to what you want -GREAT live customer service (speedy response time) -GZ Help feature is a game changer -System is very user-friendly

Cons

\-When live customer service is not up, sometimes your inquires do not get responded to within a week's time which is tough when it is urgent

Alternatives considered

[Mailinator](https://www.capterra.com/p/229657/Mailinator/)

Reason for choosing GrowthZone

Many - I was not a part of this process though as I joined right after the decision was made so unsure which alternative products were considered. Picked one above as survey would not let me go on until one was chosen.

Switched from

[Wicket](https://www.capterra.com/p/185762/Wicket/)

The system was horrendous and lacking quite a bit of customizable capabilities that were essential to our company.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the support response time. We are continuously working to improve our support response time to provide faster and more efficient assistance and can assure you, we are working on enhancing processes to get back to you as quickly as possible. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

JK

Jenny K.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Easy to use CRM with great reports"

August 21, 2024

4.0

The onboarding was very well organized, and the learning modules were easy to follow.

Pros

The visual layout of key performance indicators to easily track and see changes in revenue, membership, event participation, etc.

Cons

The newsletter or communications section could be more robust to become comparable to other vendors like Emma or ConstantContact. It’s what we use to engage and promote our events and membership, so the marketing tool is very important.

Alternatives considered

[Salesforce Platform](https://www.capterra.com/p/268338/App-Cloud/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Reason for choosing GrowthZone

Met all of our needs and ease of transition

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the communication and newsletter tools. We are continuously working to improve our software for a more effective, efficient and easy experience. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

CM

Carma M.  
Executive Officer  
Real Estate  
Used the software for: 1-2 years

### "Happy with Growth Zone"

August 21, 2024

5.0

I am overall happy with Growth Zone and would definitely recommend it to anyone that's looking for an AMS system.

Pros

I love that everything is in one place and I can run very helpful reports. I love that it syncs with M1 and our MLS- which is SO important.

Cons

I don't utilize the full billing functionality because I haven't had time to set up and use fully. I did just recently learn some new things - which I grateful for but could use more suggestions and helps.

Review Source

Response from GrowthZone

August 27, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. Please let us know as you dive into the billing functionality, if you need any help or additional information. We're happy to set up a call to help! If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

JD

Julie D.  
Communications Director  
Real Estate  
Used the software for: 1-2 years

### "How did we survive before Growthzone?"

August 23, 2023

5.0

GZ has been a great change in how we provide services and information to our members.

Pros

\-ease of use; great user interface, on both the association and member side-array of design options-ability to customize-communication options (scheduling of emails, drip campaigns, forms and surveys)-ease of billing ( we've seen an increase of dues being paid ON TIME )-website+management integration (this has made our work lives MUCH easier)-THE TOP NOTCH onboarding team and process to get us set up and running

Cons

honestly, any trouble we've run into, customer service has been amazing with walking us through or fixing the issue. We have not come across anything major in the past 15mos we've been using Growthzone.

Review Source

LW

Lesley W.  
Event Coordinator  
Real Estate  
Used the software for: 1-2 years

### "Growthzone is amazing!"

September 18, 2024

5.0

Growthzone customer service and training programs are second to none. They are an amazing company, helpful and truly a unique program for us.

Pros

Growthzone provides many avenues for our business to contact our clients, billing and event planning. I love the versatility and many uses of the program.

Cons

I wish that creating emails and communications were more user friendly. I feel limited by the designs I can created and edit.

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the email and communication section. Your input is invaluable in helping us identify areas where we can enhance our service and provide additional support. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

aF

aNN F.  
Financial Asst.  
Civic & Social Organization  
Used the software for: 2+ years

### "The beginnings of a database"

November 15, 2021

3.0

Don't know what we would do without the support. Overever we always are concerned about the monthly charges which our BOD always questions. We use support for questions that we need answered immediately to finish a setup, event or project and rarely take or have the time to really learn best practices for the next time or for newer employees to try.

Pros

Keeps membership records, member usage, tranfers to website, accounting of member participation. Tracking email correspondences. Software has been used for years - with various employees, we need the time and personnel and education to improve our database - remove old old event information and correct membership records.

Cons

Need a better way to use GrowthZone when at events. No longer use or trust the payment processing and still need to use other software. Website setup has little flexibility and is time consuming - not easy to use or change. Struggling to transfer accounting into Quickbooks 2021. Lots of issues which I am told are from Quickbooks. No helpful - have you ever tried to get an answer from QB? Life is too short! need CM to help and be able to know the accounting software better...

Reason for choosing GrowthZone

ChamberMaster - Growthzone was chosen at least 10 years ago... we keep trying to learn all that it does.

Review Source

JG

Jami G.  
Member Services Coordinator  
Medical Practice  
Used the software for: 1-2 years

### "NSAA - GZ Review"

August 28, 2024

5.0

Customer Service has been helpful when needed and it has been a much easier transition than anticipated

Pros

the ease of managing member profiles and making changes

Cons

the process of adding files - going to the cloud and scrolling to find a name can take a while

Switched from

[WordPress](https://www.capterra.com/p/131687/WordPress/)

We needed more features and needed an easier to use product

Review Source

Response from GrowthZone

September 19, 2024

Thank you so much for your feedback and for sharing your experience with GrowthZone. We're delighted to hear that you had a great experience overall. We also appreciate your feedback regarding the file functionality. Your input is invaluable in helping us identify areas where we can enhance our service. If you have any additional comments or need further assistance, please don't hesitate to reach out. We're here to help and ensure you have the best experience possible with our product. Thanks again for your support and constructive feedback!

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