# Streak Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Streak the right Email Marketing solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124465/Streak/reviews --- Streak 4.5 (479) [View alternatives](https://www.capterra.com/p/124465/Streak/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Streak Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Ashlee B Senior Customer Support ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Its intuitive interface allowed me to categorize my emails, effortlessly by sorting them into customizable 'boxes' and 'pipelines' that aligned with various team processes.“ May 18, 2024 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail.“ January 11, 2026 Ashlee B Senior Customer Support ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Its standout features include automating tasks like email sharing, lead management, organizing emails by workflow, mass email customization, saving email templates, and more!“ May 18, 2024 Igor T Sales ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The Mail Merge (the equivalent of an email drip) is not the best when it comes to formatting and creating good quality emails for your database.“ May 15, 2024 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “The best feature of Streak is the way it integrates with Gmail.“ January 11, 2026 Weronika K ceoGraphic Design, Self-employedUsed the software for: 1-2 years. “However, the new pricing model has been a setback, making it harder to justify recommending it to others despite its robust feature set.“ July 28, 2024 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “There are lots of video tutorials available and they are always expanding its capabilities.“ January 11, 2026 Amira Jemly M FounderMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “I don't think the location is always accurate and making my own Streak dashboard can be complicated.“ February 1, 2025 ## Showing most helpful reviews Showing 1-25 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Weronika K. ceo Graphic Design Used the software for: 1-2 years ### "a bit sad about new pricing" July 28, 2024 5.0 Overall, my experience with Streak has been very positive. It has significantly streamlined my email management and CRM tasks. However, the new pricing model has been a setback, making it harder to justify recommending it to others despite its robust feature set. Pros What I liked most about Streak is its seamless integration with Gmail, which allows me to manage my CRM tasks directly from my inbox. The bulk email sending and contact management features have been particularly beneficial in organizing my communication and improving workflow efficiency. Cons The recent changes in pricing have been disappointing, as features that were previously available for free are now behind a paywall. As a long-term user, I feel that access to these features should have been maintained to encourage continued use and recommendations. Review Source DS David S. President Business Supplies and Equipment Used the software for: 1-2 years ### "Integral part of my workflow" January 11, 2026 5.0 My overall experiance with streak is very positive. The learning curve is minimal. It integrates well with Gmail and using it has made me appreciate CRM. Pros The best feature of Streak is the way it integrates with Gmail. It is also very flexible. I am able to use as few features or as many features as I need. There are lots of video tutorials available and they are always expanding its capabilities. Cons The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail. I will then just need to refresh the \[age. Alternatives considered [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Reason for choosing Streak SugarCrm was not what I was looking for. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Found Pipedrive too difficult to use. I couldn't get in the habit and it was more work thanit was worth. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 2+ years ### "Great tool for basic tracking" February 1, 2025 3.0 Pros I like how Streak always notifies me every time someone opens my email. It greatly helped me with tracking. Cons I don't think the location is always accurate and making my own Streak dashboard can be complicated. Review Source VR Verified Reviewer M and A Business Broker Financial Services Used the software for: 2+ years ### "I wish they would continue to build this product as it's great yet the limitations continue to grow when they should be shrinking with all AI ability." March 26, 2024 4.0 We love this CRM yet are sad that we are unable to get it to work as efficiently as others due to a lack of support and development. I would pay for a professional to help us take the CRM to the next level, yet Streak doesn't support our desire. Pros It's in gmail and that is HUGE! No two screens, we find it to allow us to stay much more organized and it's very pretty to look at. Cons Development has slowed down or stopped in the past five years. With all the AI being integrated into systems today, Streak is behind the line. Customer service only responds in two weeks, with a response yet often not a workaround, just a no, and they only have an email, so that is awesome as well. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho has more capabilities to build on and Streak stopped so it was time to consider others. We still have a few Streak accounts yet as we enhance our CRM with AI it will be a no brainer to leave Streak. Review Source VR Verified Reviewer Product consultant Information Technology and Services Used the software for: 1-2 years ### "Everything for free" January 13, 2020 4.0 We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer. Pros It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them. The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data. Cons It occupies entire Gmail. UI can be a bit better. Like I need to scroll to see how many opens have been made by clicking the eye icon. No other cons so far. Alternatives considered [Hunter](https://www.capterra.com/p/161625/Hunter/) Reason for choosing Streak We were only looking at free tools as we did not have a budget. Streak came as a blessing in disguise. It was suggested by another colleague. Switched from [Freshsales](https://www.capterra.com/p/155563/Freshsales/) Looked at a free crm tool to track emails and also integrate my customers emails and not just look at Gmail separately and track customer conversation and data in a different window. Review Source PAUL O. Technical Director Information Technology and Services Used the software for: 1-2 years ### "All CRM Systems should be this powerful and easy!" December 7, 2020 5.0 I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them. Pros I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails. Cons It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Streak Price and simplicity. Switched from [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) I wanted an integrated solution rather than a separate system that wasn't part of my work flow. Review Source Bart M. Founder/CEO Market Research Used the software for: 2+ years ### "Live in gmail all day? This is the tool for you" September 25, 2020 4.0 Used it for over 2 years and absolutely loved it. The fact that I needed a more powerfull solution beyond tracking mails towards deal flow follow-up, chat embeds, forms etc made us look for a total solution. As a starter however, the solution was just fine. Pros 1) Gmail first... Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox. 2) Collaboration... in gmail We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'. Cons 1) lack of an evenly good mobile solution They have an app that 'works', but it is not at the same level as their desktop gmail experience. 2) lack of featuers No sequences were the major reason to stop using Streak. Alternatives considered [Salesflare](https://www.capterra.com/p/149522/Salesflare/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Streak We now use Hubspot, but back then it was too feature-packed. Salesflare was back then less integrated with gmail, so we opted for Streak. Review Source Timothy M. CSO Marketing and Advertising Used the software for: Less than 6 months ### "CRM Swiss Army Knife" January 9, 2024 4.0 If you are considering an easy hassle-free email management extension, you've come to the right place. You can see if the mail is being opened, and it converts into a CRM to manage everything. One plus is that I can't remember paying for it so it must be a value. Pros It was easy to implement into Google Workspace, they don't hassle you with upsells. The email UI was user-friendly & intuitive. They also had a Chrome extension. Cons I can't think of anything major. I think they could have more tutorials, but I was able to seek those through social media. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Switched from [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Too overwhelming, the other software tried to do too much, and you needed a doctorite to use it. Review Source RL Rick L. PR and Comms DIrector Computer Games Used the software for: 1-2 years ### "Streak Works Great!" February 12, 2025 5.0 My overall experience is great. Seamless and it helps us all to keep track of our emails, pipeline and more Pros Streak integrates very well with Google and it helps to keep my pipeline nice and clean. Cons Sometimes, it loads up a little bit slower than I would like Review Source RD Robyn D. Office Manager Construction Used the software for: 1-2 years ### "Not for us" November 12, 2024 3.0 Just okay, we constantly had problems with information Pros That it was attached in your email account Cons Unable to export information, not user friendly Review Source AE Aaron E. Partner Management Consulting Used the software for: 1-2 years ### "Excellent process / pipeline tool integrated with Gmail" September 10, 2024 5.0 We used it extensively for a period of time, but eventually the cost wast too much. Pros Excellent tool for developing Gmail-integrated pipelines for any purpose. Cons Pretty pricey for our situation. If it were slightly less expensive we could have been loyal. Review Source KR Kamlesh R. Director Information Services Used the software for: 2+ years ### "Streak is awesome and the best in class for email integrated CRM." March 18, 2021 5.0 Overall experience has been great and it has been a life saver. A lot could be improved though like automating the workflow of adding leads from emails, auto reminding about contacting leads. Streak has features on the free version, which no other crm has (in our knowledge) llike mail merge for your leads, magic columns, clean interface needing very little training, email integrated. Its a blessing! Pros Streak is awesome and the best in class for email integrated CRM, particularly small businesses that work on gmail. It has a clean excel like interface & they developed an App and gave it in free version very early on. It is something every self employed must use and can use. It is a no brainer, goto CRM, compared to all other CRMs out there. We evaluated many CRMs 10 years back, when we first started with Streak. Cons For a small company to get onto the paid version, the starting plan is a little expensive for small team. They should make it cheap for upto 3 employees, so a lot more small companies can afford it. They limit upto 50 boxes for leads on free version, that is a little too less, because not all leads are able to convert. With a little ads, you actually get a lot of leads, so a minute of 100 leads should be allowed. Also on the free plan, they don't allow you to share the pipeline with someone above 50 leads, they should allow to share with tleast 1 employee so that it doesn't cripple a small biz and they dont' go hunting for a new crm. Streak doesn't have good videos to boot-up a new customer quickly. Reason for choosing Streak It was the obvious choice because it was the only one providing a forever free tier and the free tier is very powerful, including a mobile app. Also the paid version is not super expensive to start with. The support was okay in the 1st year, when we needed it, we haven't needed support after that. Its a shame, its not known to many biz. Review Source AD Aline D. Business Owner Business Supplies and Equipment Used the software for: 2+ years ### "Streak is exactly the CRM I was looking for" February 13, 2021 5.0 Streak listens to their customers and is constantly improving. They reply quickly and are professional and courteous. Pros Streak allows me the flexibility to manipulate my data the way I want to without going from module to module. The integration with my email is the icing on the cake! The ability to access all my data from one location saves time and time is money! Cons There is not much that I don't like but their is one option that is a thorn in my side. Since they integrate with Gmail and I have been told that they cannot do anything about this, oh well. It is recommended to turn on CONVERSATION VIEW in Gmail. I will never do this. Every day, my emails are linked to multiple people and what a disaster it is to keep those emails straight. I cannot pull up sent emails because of that and I'm hoping that someday, there will be a fix. Reason for choosing Streak I have been using Streak for over 5 years and whenever I have suggested a feature that I would like, the Streak team listen. I started in sales old school with paper and pen. When CRM's first emerged, I gave many of them a try. I developed my own in Microsoft Access because I could not find one to fit my needs and never satisfied. I kept searching and gave Streak a try. The integration between my email and CRM is what sold me and gave Streak a try. In the 5 years I have been using their product, there have been constant improvements. If you add up all of the seconds and minutes wasted from hopping from one screen to another, linking fields, leads, contacts, tasks, etc. it adds up to hours. Not to mention frustration. From an experienced CRM user for over 20 years, I tip my hat off to Streak and I am a loyal customer. I left and went to a competitor because of the conversation view restricting me but I weighed out the benefits and came back. Review Source AM Alasdair M. Software Developer Computer Software Used the software for: Less than 6 months ### "Unexpectedly awesome for task tracking" July 3, 2017 5.0 It made Gmail far more powerful both in general and for task tracking. Pros I'd never really thought of using CRM software before, as I'm not the typical target audience for that kind of product , yet ended up installing Streak for the extra tools in Gmail. After installing and playing around with it a little, I suddenly found I WAS using the CRM features, albeit in a probably unintended way, to manage pretty much all my work. The fact you can completely customise pipelines, very easily, makes it easy to make it fit what you're doing. I ended up using it not just for snoozing emails but as a task tracker, creating stages for who tasks were waiting for responses from (completely ignoring the built in "Assigned To" section since I was the only person using it at that point), which were blocked and which were complete. You aren't limited to using only one pipeline for a single purpose, so you can use it in several different ways. I thought manually adding conversations to boxes would be slow and unworkable, but it really isn't. Add the notes and magic columns and it's REALLY an improvement on Gmail for any emails you're actually at all interested in. The separate naming of boxes from email subjects also makes it easy to find repetitive problems - if the autocomplete when entering a box name comes up with the same thing you're typing, you probably have had that problem before and if you used the Notes feature to record how you solved it, it saves you trying to recreate what you did months back. Cons None of these are really serious, just "things to improve": - You can't have emails in multiple boxes - irritating as you sometimes have conversations covering more than one topic, or changing from one to the other (and thread splitting isn't really applicable if you end up discussing multiple things in a single email) - No way to merge boxes except deletion and recreation - along with occasional bug preventing already created boxes from being selected (fixed by refresh) - No easy way to give say a client a way to view a pipeline, except getting them to install it and adding them to the team, which brings up: - Billing / team structure not really suited to freelancers - all team members must be on same plan so it's an active DIS-incentive to move off the paid version, as if I wanted to share a pipeline with a client they'd have to subscribe at the same level as me, which isn't really feasible for smallish or one-time jobs. - If you have more than one pipeline the UI is a little fiddly to select which you want - should be big buttons, not single lines of text. This slows down adding to boxes. Review Source Dennis C. Recruitment Specialist Outsourcing/Offshoring Used the software for: 1-2 years ### "Streak is one of the best CRM platforms out there! " August 17, 2018 5.0 Streak is one of the best CRM platforms out there. It is easy to install because it is just a chrome extension. It makes all email communication personalized but not time consuming to do which is great. Pros In a corporate recruitment, we seldom update candidates that they are not a good fit for the role not because we forgot it but because it is tedious to update them one by one. I discovered Streak, and that bottleneck and bad practice was put to an end in our firm. Streak helped me send 100 turn down emails in a snap. By using a .csv file I was able to tweak the email template I am sending tailor fitted to the addressee, to the role they have applied, and what next steps should they watch out for. With Streak, I was also able to know as well if the candidate has already opened the message, and it is a good way to establish a relationship to candidates. Cons The only thing I don't like about Streak is that since it is a chrome extension, if I am using a new device like laptop or computer, I need to reinstall the chrome extension again. That is understandable since that is a different device. Review Source Verity M. Lead Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "A Beautiful GSuite + CRM Marriage " May 8, 2020 5.0 Overall the product is awesome for GSuite users, to be honest, I have realized a little too late that I don't really use any of the paid features so I could have done with the free version - a big oversight as it has a rather hefty price tag of $35 USD for a month (one user). A few teaks to issues like the multiple select options and more seamless customer service and it would be very hard to fault it! Pros A really intuitive introduction to CRM Software. I loved that I could add all different email threads to one "Box" and that I could write notes and reminders connected to that box. Lots of drag and drop features, easy editing, lots of customizing with colours etc so that you can really make it your own Cons It seems to be difficult to select multiple emails and add them to a box. If just two boxes it seems fine but often it is a matter of wanting to select 3 or more and for this, it just does not work. Customer service was a bit all over the place too - some replies VERY technical and somewhat abrupt and with lots of different names/contacts. Review Source Phil D. Director Internet Used the software for: 2+ years ### "It makes gmail a really strong solution for a small business" June 30, 2017 5.0 Pros I have used CRM in different guises for years. When I started my own business I looked around and tried many different packages. The trouble with many of them is they didn't work natively in my Gmail package. Streak works within Gmail so I don't have to think too hard. It simple to associate emails to any contact/prospect and find them if I ever need to. I can sort out my inbox within a few minutes which means I never have more than one screen of emails at any one time. The ability to archive emails and find them easily makes Streak a really productive tool. Cons I'd like the ability to associate an email with multiple contacts/prospects. It's a wish rather than a need as I've used the free version successfully for more than 2 years and would hate to be without it! Review Source VR Verified Reviewer Website Marketing Specialist Internet Used the software for: 1-2 years ### "Much better option than Saleseforce for small companies" August 1, 2018 4.0 Going from a manual system to Streak meant that we immediately saw increases in efficiency, better tracking and reporting, and were able to build our client base without hiring new sales reps or account managers. Pros After spending well over a year trying to set up Salesforce, my company -- a small team of 15 -- finally gave up and decided to go with Streak instead. Especially for a business of our size, Streak was definitely the better option. It's lightweight, was far quicker to implement, and we immediately saw improvements in our efficiency and ability to track leads. Further, we mostly got our leads via conferences and word of mouth, so we managed both inbound and outbound leads in our email inboxes. For this reason, we loved that we could track our leads from within our inbox using Streak -- no tool switching! Cons I could see us possibly outgrowing it if we were to have a more complex business, but don't have much to say about its downsides. Review Source YK Yaroslav K. Information Technology Major Higher Education Used the software for: 2+ years ### "Best tool for Sales, HR and Marketing when team works with Gmail" May 21, 2018 4.0 Pros \*Business features while tracking email you can see who has opened it and react fast and surprise a customer or a person you work with. Makes work very comfortable \*Integration Streak is tightly integrated within Gmail account and creates its own tab where you can have a personal CRM view \* Contacts and additional features Streak has a great way of associating each contact with a specific deal (box) which makes it easy to use gmail for sales. For example, I can easily message all people related to the issue without ever searching for the addresses. \*Functionality of Streak is incredible it has everything You can do mass mail check if people saw your email and track when and how it has been opened. Cons In terms of functionality It can be a bit faster. Also, I believe, Streak team will work regarding more customization and create more options for users to adjust the plugin to the needs of the company UI needs some work. It does not seem welcoming and even if it has all the features, some user might just get confused. Review Source David O. Reviewer Computer Software Used the software for: 6-12 months ### "The best multi- dimensional CRM" December 26, 2022 5.0 Streak is a useful tool for businesses that want to manage customer relationships and track the progress of their sales and other processes within a single platform. Pros It allows users to manage customer interactions, sales pipelines, and other data related to their business within a single platform. Cons Streak may not be suitable for businesses that have a large number of customer interactions and data to manage. The platform is designed for small to medium-sized businesses, and it may not have the scalability or robustness to handle the needs of larger organizations. Review Source BB Ben B. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "How did I ever use Gmail without it." July 29, 2019 5.0 Streak is just great. If you write a lot of emails, it's a great solution to stay organized and productive. Pros Streak is so much more powerful than any other email organization solution I've ever used. There are 3 main components of Streak that I find most useful. First, the pipeline system is a very easy way to keep email conversations organized. I like that you can customize parameters for each pipeline, which means you can use it for just about any sort of communication flow, both internal and external to your organization. Sales leads, partnership requests, even legal/financial review are all easily handled by pipelines Second, I like the integration with different productivity apps like Asana and Google Drive. This is a simple feature, yes, but the ability to enter data/tasks into other platforms all from my inbox saves an appreciable amount of time. Third, the email task manager in Streak is also pretty robust. Being able to set priority, make labels and reminders, tag items, and sort by different variables is just fantastic. I really like that these entries live my inbox, so I don't have to use my main task manager with dozens of tiny email tasks. Cons I really do not have much practical criticism of Streak. However, if I had to choose one thing that could be improved it would be the visual design. The iconography, colors, fonts, and other UI elements do not seamlessly match Gmail's default design language, which means I can always tell what is and is not Streak. This does not interfere with usability or efficiency of Streak, but it would be nice if everything was visually seamless. I think that would make the user experience much nicer. Review Source EH Elizabeth H. Account Management Team Lead Computer Software Used the software for: 2+ years ### "Streak for Account Management " May 2, 2023 3.0 Using it because it's so integrated into the company structure. Wish we could use something with more bells and whistles. Pros The visualization are great! I do like how easy it is to tag emails retroactively. Cons I don't like how it seems so disorganized. I wish boxes were easier to organize and you could associate a child org with te primary org. Review Source VR Verified Reviewer Managing Director Used the software for: 2+ years ### "Love this tool! It keeps me on top of everything" June 26, 2018 5.0 Pros Man, where do I start? It's great for some many different things: email open notices, snoozing messages, etc. Most importantly for me is dealflow. Staying on top of interesting opportunities is critical and Streak makes it easy. I also love the "Magic" boxes that show last time an email was sent related to a box. Helps me know when things might need a "nudge" to get back on schedule. Cons Nothing. I mean, I wish it was free (haha), but really have nothing to complain about. Think they're really good at integrating feedback too. Review Source CK Charles K. realtor Real Estate Used the software for: 1-2 years ### "Easy integration with Gmail, and convenient for professionals who use Google's business tools" May 18, 2022 4.0 Not a bad free option for email tracking and sale pipeline management. The paid version is good, but at the same price, other products are available. Pros Email tracking and easy integration with Gmail Cons Steep learning curve at first in using the various functions and to properly use tools in CRM Review Source VR Verified Reviewer Product Designer Consumer Electronics Used the software for: 2+ years ### "Why wouldn't you get Streak?" May 4, 2018 5.0 Pros Streak is an incredible free tool. I use it daily to track read receipts on emails, but the power of streak goes far beyond that. There is incredible capabilities to track funnels for leads. Especially for entrepreneurs looking to start their own company or raise money or sales/biz dev reps trying to grow their clientele, the power of this product cannot be overlooked. Cons I honestly don't have many bad things to share...I really love this product, and being free makes it well worth it. 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