--- title: "Streak Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Streak the right Email Marketing solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124465/Streak/reviews/" page_type: "reviews" language: "en" --- Streak 4.5 (479) [View alternatives](https://www.capterra.com/p/124465/Streak/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 26th, 2026 # Reviews of Streak Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “The best feature of Streak is the way it integrates with Gmail.“ January 11, 2026 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail.“ January 11, 2026 Ashlee B Senior Customer Support ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Its intuitive interface allowed me to categorize my emails, effortlessly by sorting them into customizable 'boxes' and 'pipelines' that aligned with various team processes.“ May 18, 2024 Amira Jemly M FounderMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “I don't think the location is always accurate and making my own Streak dashboard can be complicated.“ February 1, 2025 Ashlee B Senior Customer Support ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Its standout features include automating tasks like email sharing, lead management, organizing emails by workflow, mass email customization, saving email templates, and more!“ May 18, 2024 Igor T Sales ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The Mail Merge (the equivalent of an email drip) is not the best when it comes to formatting and creating good quality emails for your database.“ May 15, 2024 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “There are lots of video tutorials available and they are always expanding its capabilities.“ January 11, 2026 RD Robyn D Office ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “Unable to export information, not user friendly“ November 12, 2024 ## Showing most helpful reviews Showing 1-25 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PAUL O. Technical Director Information Technology and Services Used the software for: 1-2 years ### "All CRM Systems should be this powerful and easy!" December 7, 2020 5.0 I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them. Pros I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails. Cons It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Streak Price and simplicity. Switched from [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) I wanted an integrated solution rather than a separate system that wasn't part of my work flow. Review Source DS David S. President Business Supplies and Equipment Used the software for: 1-2 years ### "Integral part of my workflow" January 11, 2026 5.0 My overall experiance with streak is very positive. The learning curve is minimal. It integrates well with Gmail and using it has made me appreciate CRM. Pros The best feature of Streak is the way it integrates with Gmail. It is also very flexible. I am able to use as few features or as many features as I need. There are lots of video tutorials available and they are always expanding its capabilities. Cons The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail. I will then just need to refresh the \[age. Reason for choosing Streak SugarCrm was not what I was looking for. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Found Pipedrive too difficult to use. I couldn't get in the habit and it was more work thanit was worth. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 2+ years ### "Great tool for basic tracking" February 1, 2025 3.0 Pros I like how Streak always notifies me every time someone opens my email. It greatly helped me with tracking. Cons I don't think the location is always accurate and making my own Streak dashboard can be complicated. Review Source VR Verified Reviewer M and A Business Broker Financial Services Used the software for: 2+ years ### "I wish they would continue to build this product as it's great yet the limitations continue to grow when they should be shrinking with all AI ability." March 26, 2024 4.0 We love this CRM yet are sad that we are unable to get it to work as efficiently as others due to a lack of support and development. I would pay for a professional to help us take the CRM to the next level, yet Streak doesn't support our desire. Pros It's in gmail and that is HUGE! No two screens, we find it to allow us to stay much more organized and it's very pretty to look at. Cons Development has slowed down or stopped in the past five years. With all the AI being integrated into systems today, Streak is behind the line. Customer service only responds in two weeks, with a response yet often not a workaround, just a no, and they only have an email, so that is awesome as well. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho has more capabilities to build on and Streak stopped so it was time to consider others. We still have a few Streak accounts yet as we enhance our CRM with AI it will be a no brainer to leave Streak. Review Source VR Verified Reviewer Product consultant Information Technology and Services Used the software for: 1-2 years ### "Everything for free" January 13, 2020 4.0 We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer. Pros It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them. The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data. Cons It occupies entire Gmail. UI can be a bit better. Like I need to scroll to see how many opens have been made by clicking the eye icon. No other cons so far. Alternatives considered [Hunter](https://www.capterra.com/p/161625/Hunter/) Reason for choosing Streak We were only looking at free tools as we did not have a budget. Streak came as a blessing in disguise. It was suggested by another colleague. Switched from [Freshsales](https://www.capterra.com/p/155563/Freshsales/) Looked at a free crm tool to track emails and also integrate my customers emails and not just look at Gmail separately and track customer conversation and data in a different window. Review Source VR Verified Reviewer CEO Computer Software Used the software for: 2+ years ### "Basic CRM for Gmail Power Users" February 25, 2022 4.0 Overall, I think it is a useful CRM with basic - but useful - functionality and a clean interface. It is quite helpful for Gmail and Google Workspace users, who spend a lot of time in their mail inbox. Pros I like the fact that there is a very low learning curve for your Gmail users. The UI is simple and intuitive. New users can start using it really fast. Cons The features of the mobile app are missing a lot of functionality. This means that essentially you have to manage everything from your desktop Streak interface. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Streak It was selected mainly for its Gmail integration. Review Source Bart M. Founder/CEO Market Research Used the software for: 2+ years ### "Live in gmail all day? This is the tool for you" September 25, 2020 4.0 Used it for over 2 years and absolutely loved it. The fact that I needed a more powerfull solution beyond tracking mails towards deal flow follow-up, chat embeds, forms etc made us look for a total solution. As a starter however, the solution was just fine. Pros 1) Gmail first... Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox. 2) Collaboration... in gmail We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'. Cons 1) lack of an evenly good mobile solution They have an app that 'works', but it is not at the same level as their desktop gmail experience. 2) lack of featuers No sequences were the major reason to stop using Streak. Alternatives considered [Salesflare](https://www.capterra.com/p/149522/Salesflare/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Streak We now use Hubspot, but back then it was too feature-packed. Salesflare was back then less integrated with gmail, so we opted for Streak. Review Source VR Verified Reviewer Managing Director Mining & Metals Used the software for: 2+ years ### "An excellent CRM for multiple business management from your Gmail inbox" May 30, 2021 4.0 We can follow multiple businesses and operations from within Gmail, despite how challenging it becomes to distinguish emails. Pros 1\. No need to leave your email front-end to manage your customer interactions 2. You can customize stages and pipelines in any way you want - no limitations on pipelines 3. Easy to enter meeting and call notes 4. Easy to select the case box from each email 5. Read receipts for Gmail - Extremely Useful! Cons 1\. Colour-coding to distinguish emails and stages does not work when you have many cases in the same stage/colour. 2. It becomes very slow if you are having many emails tagged 3. It does not load the pipelines quickly and it takes time to refresh Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Streak 1\. Easy to use 2. Gmail open and read receipts! Review Source Timothy M. CSO Marketing and Advertising Used the software for: Less than 6 months ### "CRM Swiss Army Knife" January 9, 2024 4.0 If you are considering an easy hassle-free email management extension, you've come to the right place. You can see if the mail is being opened, and it converts into a CRM to manage everything. One plus is that I can't remember paying for it so it must be a value. Pros It was easy to implement into Google Workspace, they don't hassle you with upsells. The email UI was user-friendly & intuitive. They also had a Chrome extension. Cons I can't think of anything major. I think they could have more tutorials, but I was able to seek those through social media. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Switched from [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Too overwhelming, the other software tried to do too much, and you needed a doctorite to use it. Review Source RL Rick L. PR and Comms DIrector Computer Games Used the software for: 1-2 years ### "Streak Works Great!" February 12, 2025 5.0 My overall experience is great. Seamless and it helps us all to keep track of our emails, pipeline and more Pros Streak integrates very well with Google and it helps to keep my pipeline nice and clean. Cons Sometimes, it loads up a little bit slower than I would like Review Source JB Jesse B. Owner Media Production Used the software for: 2+ years ### "Incredibly useful CRM that integrates into Gmail" February 14, 2024 5.0 Overall, Streak is a simple, but useful CRM solution that seamlessly integrates into Gmail. This service is helpful for getting any startup off the ground by helping to organize and manage leads in straightforward way. Pros I love that Streak integrates seamlessly into my Gmail inbox. I always keep a tab open for Gmail on my desktop so my CRM is readily available. Streak is so easy to setup and works great for organizing both my personal and professional life. I use Streak to setup pipelines for managing hundreds of contacts across different functions such as sales, affiliate partnerships, vendors, and more. The contact management aspect is highly customizable to capture as much info as needed and the paid plans scale to fit my growing needs. Cons I wish the free plan allowed more features and flexibility. This would have been particularly useful when my number of boxes / contacts were growing and I needed to test shared / collaborative features more thoroughly for onboarding early hires. Review Source LB Lakshay B. Recruitment Professional Staffing and Recruiting Used the software for: 6-12 months ### "Streak Reviewed" February 18, 2023 4.0 Best in the category of email and sales tracking. Pros Accuracy of tracked emails and the timings. Timely notifications when receiver views the email provides the ease to track and report data. Cons It gets log out automatically sometimes. That makes it a bit difficult to log in again and use the platform. Review Source VR Verified Reviewer Brand Management Used the software for: Less than 6 months ### "I use streak to keep track of potential wholesale customers I reached out to for a small business." June 21, 2018 4.0 I mostly like it for getting organized and for tracking whether or not someone opened my email. Pros It's definitely handy that streak is integrated with gmail. You don't have to log into a separate CRM and toggle back and forth between your email and the CRM. It is easy to create leads, sort them by status, and keep track of several contacts. I also really like the email tracking feature - it shows you a history of when the people you have emailed have opened the email you sent on the side. This helps to know if they ever received your email or if they have looked at it multiple times etc. The other handy tool I use a lot is the "snippet" tool where you can save an email template to use and you have the option to keep it private for yourself or you can share it with those in your gmail organization so they can use the template or "snippet" as well. Cons There are a few annoying things abut using the software that aren't deal breakers but certainly seem like they missed the mark a couple of times. For example, you have to continue to manually sort contacts into categories that are obvious. They have a "contacted" category. So you click the lead, click email, send an email from a template you've saved, all within the software and then you have to go back and manually click that you contacted them. It seems like they should move that to the contacted category for you since you emailed the contact within the software. I've accidentally emailed a couple people twice because I forgot to click move to contacted and then sent them an email again later. Again, I'm using the free version so I can't really complain about these issues but there are a few things like this that seem obvious to me that they haven't implemented. I am using the free version so I do not have full access to all of the features so maybe some of these things are fixed in the paid version? In the free version you also run out of space pretty fast. You can only store 50 contacts at a time and then you have to delete them to make more room which can be a pain and sort negates the usefulness of tracking the leads or contacts in categories. Review Source MK Madeline K. Account Executive Public Relations and Communications Used the software for: 1-2 years ### "Streak has been a great add-on to my current capabilities, and I can't imagine doing without it now" December 27, 2022 5.0 I've used Streak for the past 2 years or so. As an Account Manager in public relations, I needed a way to reliably and easily track who was actually checking out my sent messages, and who was most likely to respond well to my email campaigns. Ever since then, Streak has been completely adopted into my workflow, and I absolutely can't do without it! Pros I love that there's an easy way to track who checks messages I've sent out over account emails. In my role, this is an essential piece, and Streak makes it incredibly easy and convenient to track my leads and contacts over time. Cons Streak is almost a little \*too embedded, as in it's so sleek that you can forget it's even working in the background. Really though, I can't think of much to complain about! Reason for choosing Streak I didn't choose Streak over any other products overly. It was something my colleague told me to check out, and I'm glad I did! Review Source Rodion M. Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Good solution if you're on a budget" August 12, 2022 4.0 I was on a very tight budget when I used it, that's why Streak was my rescue. Streak allowed me to do things for free that no other software that I tried would. But I wouldn't use it if you can afford to pay $50-100/month for a decent email marketing software. Pros The free plan and the solo plan that goes for $15 provide you with the functionality that no other software provides you with for free or very cheap. It's basically based on Google Sheets, which is both a pro and con. Cons Lacks a view where you can see all contacts that you have, so the only place where you can see your contacts is in a sequence. Also, it doesn't let you set automatic delays between emails, so it will shoot out all emails, scheduled to be sent on a certain day, at once - this very negatively affects your deliverability and domain reputation. Most if not all good email marketing softwares have this function. Review Source Mauricio Alexander R. Desarrollador de software Used the software for: Less than 6 months ### "Always keep up to date and happy your customers with this excellent service" June 15, 2018 4.0 It is excellent to improve the way in which customers are handled, to automate the mails and to handle the information, it brings many useful tools that will allow you to give a better attention to your clients and project your product. Pros When we are in the career of creating software on our own, and we want to project to more people, make our product known and keep customers that we already have, it is necessary to have a quality CRM, the most known that exist are very expensive, but here comes Streak, is an excellent service offered by Google that works with your gmail and is Free !, if free, an excellent service that allows you to manage your customers, offering first-class features, with contact addresses, sales operations and even management of promotions, this is a perfect CRM for a freelance since it works with a tool known by us as it is gmail, so it will be quick to implement and remove its benefits, with it we can be in contact with our customers, send mail to everyone at specific scheduled times, warn of contracts, promotions or status of the products we sold to them, keep them up to date with the advances of for example web pages or system s that we are building, there are many advantages of this service that you must try since they are of immense utility. Cons It is a CRM of a certain basic form, it does not have the potentials of the CRM of a higher cost but it is an excellent option if you are starting and you need to bring order to your client portfolio. Review Source LS Luisa S. Owner Professional Training & Coaching Used the software for: 2+ years ### "Perfect startpoint CRM for Gmail" December 26, 2022 5.0 I am very happy. I use it every day, I have several Pipelines that help me see where each client is, or if I need to follow up to try to push the sale. Pros It is relatively easy to use and very practical. Before going to a more complex CRM I recommend using Streak. You can create different Pipelines, customize them with different colors and edit by modifying texts, etc. I also find email tracking and the option to send later very practical. Cons Although it is very intuitive, it requires learning time to be able to make the most of it. The free option allows very few contacts (500), while the next option (ONLY) is 5000. It's a lot of difference. Maybe it could be the free version up to 1000 so there isn't such a big gap. Review Source RS Rod S. Recruiter Civil Engineering Used the software for: Less than 6 months ### "Very good software " September 24, 2024 5.0 Very good software for managing email responses. Pros Very compatible with Google and organising responses Cons It was not compatible with other systems too easily Review Source YK Yaroslav K. Information Technology Major Higher Education Used the software for: 2+ years ### "Best tool for Sales, HR and Marketing when team works with Gmail" May 21, 2018 4.0 Pros \*Business features while tracking email you can see who has opened it and react fast and surprise a customer or a person you work with. Makes work very comfortable \*Integration Streak is tightly integrated within Gmail account and creates its own tab where you can have a personal CRM view \* Contacts and additional features Streak has a great way of associating each contact with a specific deal (box) which makes it easy to use gmail for sales. For example, I can easily message all people related to the issue without ever searching for the addresses. \*Functionality of Streak is incredible it has everything You can do mass mail check if people saw your email and track when and how it has been opened. Cons In terms of functionality It can be a bit faster. Also, I believe, Streak team will work regarding more customization and create more options for users to adjust the plugin to the needs of the company UI needs some work. It does not seem welcoming and even if it has all the features, some user might just get confused. Review Source David O. Reviewer Computer Software Used the software for: 6-12 months ### "The best multi- dimensional CRM" December 26, 2022 5.0 Streak is a useful tool for businesses that want to manage customer relationships and track the progress of their sales and other processes within a single platform. Pros It allows users to manage customer interactions, sales pipelines, and other data related to their business within a single platform. Cons Streak may not be suitable for businesses that have a large number of customer interactions and data to manage. The platform is designed for small to medium-sized businesses, and it may not have the scalability or robustness to handle the needs of larger organizations. Review Source BB Ben B. Director Non-Profit Organization Management Used the software for: Less than 6 months ### "How did I ever use Gmail without it." July 29, 2019 5.0 Streak is just great. If you write a lot of emails, it's a great solution to stay organized and productive. Pros Streak is so much more powerful than any other email organization solution I've ever used. There are 3 main components of Streak that I find most useful. First, the pipeline system is a very easy way to keep email conversations organized. I like that you can customize parameters for each pipeline, which means you can use it for just about any sort of communication flow, both internal and external to your organization. Sales leads, partnership requests, even legal/financial review are all easily handled by pipelines Second, I like the integration with different productivity apps like Asana and Google Drive. This is a simple feature, yes, but the ability to enter data/tasks into other platforms all from my inbox saves an appreciable amount of time. Third, the email task manager in Streak is also pretty robust. Being able to set priority, make labels and reminders, tag items, and sort by different variables is just fantastic. I really like that these entries live my inbox, so I don't have to use my main task manager with dozens of tiny email tasks. Cons I really do not have much practical criticism of Streak. However, if I had to choose one thing that could be improved it would be the visual design. The iconography, colors, fonts, and other UI elements do not seamlessly match Gmail's default design language, which means I can always tell what is and is not Streak. This does not interfere with usability or efficiency of Streak, but it would be nice if everything was visually seamless. I think that would make the user experience much nicer. Review Source Kelly C. Owner Used the software for: 1-2 years ### "It was a great "starter" CRM" May 7, 2018 4.0 I found this to be a great sales lead/CRM tool when my business was smaller and cash flow was a huge issue. It integrates so easily with Gmail so you aren't going into yet another program to track emails and sales. If you're looking to keep things simple and integrated then Streak is a great option. I still use and love the email tracking feature which allows me to "know" if my clients have read the emails I sent. Pros I most love the email tracking feature. It is one of the most economical options for this type of service and still use it to this day. Cons Now that I have moved into using another option for my sales processes (it allowed me to automate many tasks where Streak did not) I don't like the fact that I cannot delete the parts of the software that I don't use (the sales pipeline feature). Review Source VR Verified Reviewer Consultant Civic & Social Organization Used the software for: 6-12 months ### "Affordable and incredible bargain for free tier" June 21, 2022 4.0 Very good, but moved on when I needed more functionality Pros Brilliantly integrated with Gmail Easy to use Amazing free tier Colourful and visual Unlimited pipelines Cons Didn't make analysis of sales income particularly easy Not connected to social media or website Quite basic as a CRM Review Source AP Aldo P. CEO Computer Software Used the software for: 2+ years ### "Support INEXISTENT" November 12, 2020 2.0 We are on a paid "Pro" plan and spend over 5.000USD per year for Streak. We are not talking the free plan - for free is a good tool (but limited to personal use and basic features). Probably all the good reviews come from free users. We are cloud software developers, so understand the technicalities and if we raise a question is always well described. But we NEVER get a competent answer, in the last case it took 13 days and three nonsense one-line semi-automatic reply to discover that the Streak "support" person did not even know that streak.readme.io is not just documentation to read, but is supposed to be interactive, you can test your API there, but it does not work and they don't bother. You can test this yourself, just try to use streak.readme.io... Pros easy to use and setup, integration with Gmail, but it' a toy Cons Support is completely inexistent, they do not answer AT ALL or send canned answers without any brain in them. We are on a paid Pro plan and we have been consistently experiencing this problem for one year. Going to appoint a lawyer to get our money back. Review Source Tyler B. Owner Marketing and Advertising Used the software for: 1-2 years ### "This software has been vital in keep track of our clients in the process of hiring." June 27, 2018 5.0 We have built quite a large pipeline or contacts and we are able to manage all of them through this amazing CRM Pros It is a very simple CRM to keep track of current and potential clients for our business. Since it is user friendly we are able to share it with the team so that everyone is on the same page with putting clients through the on-boarding system. Also works well with uploading contacts from emailing so that you don't have to. Cons It is nice that we can use this for gmail on our mobile device, but there are some recommendations that we would encourage to work better with marketing companies so that it can have better tags for each task for the contact. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.