--- title: "Streak Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Streak the right Email Marketing solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/124465/Streak/reviews/" page_type: "reviews" language: "en" publication_date: "2026-10-19" --- Streak 4.5 (479) [View alternatives](https://www.capterra.com/p/124465/Streak/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated October 19th, 2026 # Reviews of Streak Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “The best feature of Streak is the way it integrates with Gmail.“ January 11, 2026 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail.“ January 11, 2026 Ashlee B Senior Customer Support ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Its intuitive interface allowed me to categorize my emails, effortlessly by sorting them into customizable 'boxes' and 'pipelines' that aligned with various team processes.“ May 18, 2024 Amira Jemly M FounderMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “I don't think the location is always accurate and making my own Streak dashboard can be complicated.“ February 1, 2025 Ashlee B Senior Customer Support ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Its standout features include automating tasks like email sharing, lead management, organizing emails by workflow, mass email customization, saving email templates, and more!“ May 18, 2024 Igor T Sales ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The Mail Merge (the equivalent of an email drip) is not the best when it comes to formatting and creating good quality emails for your database.“ May 15, 2024 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “There are lots of video tutorials available and they are always expanding its capabilities.“ January 11, 2026 RD Robyn D Office ManagerConstruction, 51 - 200 employeesUsed the software for: 1-2 years. “Unable to export information, not user friendly“ November 12, 2024 ## Showing most helpful reviews Showing 1-25 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PAUL O. Technical Director Information Technology and Services Used the software for: 1-2 years ### "All CRM Systems should be this powerful and easy!" December 7, 2020 5.0 I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them. Pros I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails. Cons It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Streak Price and simplicity. Switched from [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) I wanted an integrated solution rather than a separate system that wasn't part of my work flow. Review Source DS David S. President Business Supplies and Equipment Used the software for: 1-2 years ### "Integral part of my workflow" January 11, 2026 5.0 My overall experiance with streak is very positive. The learning curve is minimal. It integrates well with Gmail and using it has made me appreciate CRM. Pros The best feature of Streak is the way it integrates with Gmail. It is also very flexible. I am able to use as few features or as many features as I need. There are lots of video tutorials available and they are always expanding its capabilities. Cons The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail. I will then just need to refresh the \[age. Reason for choosing Streak SugarCrm was not what I was looking for. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Found Pipedrive too difficult to use. I couldn't get in the habit and it was more work thanit was worth. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 2+ years ### "Great tool for basic tracking" February 1, 2025 3.0 Pros I like how Streak always notifies me every time someone opens my email. It greatly helped me with tracking. Cons I don't think the location is always accurate and making my own Streak dashboard can be complicated. Review Source VR Verified Reviewer M and A Business Broker Financial Services Used the software for: 2+ years ### "I wish they would continue to build this product as it's great yet the limitations continue to grow when they should be shrinking with all AI ability." March 26, 2024 4.0 We love this CRM yet are sad that we are unable to get it to work as efficiently as others due to a lack of support and development. I would pay for a professional to help us take the CRM to the next level, yet Streak doesn't support our desire. Pros It's in gmail and that is HUGE! No two screens, we find it to allow us to stay much more organized and it's very pretty to look at. Cons Development has slowed down or stopped in the past five years. With all the AI being integrated into systems today, Streak is behind the line. Customer service only responds in two weeks, with a response yet often not a workaround, just a no, and they only have an email, so that is awesome as well. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho has more capabilities to build on and Streak stopped so it was time to consider others. We still have a few Streak accounts yet as we enhance our CRM with AI it will be a no brainer to leave Streak. Review Source VR Verified Reviewer Product consultant Information Technology and Services Used the software for: 1-2 years ### "Everything for free" January 13, 2020 4.0 We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer. Pros It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them. The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data. Cons It occupies entire Gmail. UI can be a bit better. Like I need to scroll to see how many opens have been made by clicking the eye icon. No other cons so far. Alternatives considered [Hunter](https://www.capterra.com/p/161625/Hunter/) Reason for choosing Streak We were only looking at free tools as we did not have a budget. Streak came as a blessing in disguise. It was suggested by another colleague. Switched from [Freshsales](https://www.capterra.com/p/155563/Freshsales/) Looked at a free crm tool to track emails and also integrate my customers emails and not just look at Gmail separately and track customer conversation and data in a different window. Review Source VR Verified Reviewer CEO Computer Software Used the software for: 2+ years ### "Basic CRM for Gmail Power Users" February 25, 2022 4.0 Overall, I think it is a useful CRM with basic - but useful - functionality and a clean interface. It is quite helpful for Gmail and Google Workspace users, who spend a lot of time in their mail inbox. Pros I like the fact that there is a very low learning curve for your Gmail users. The UI is simple and intuitive. New users can start using it really fast. Cons The features of the mobile app are missing a lot of functionality. This means that essentially you have to manage everything from your desktop Streak interface. Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Streak It was selected mainly for its Gmail integration. Review Source Bart M. Founder/CEO Market Research Used the software for: 2+ years ### "Live in gmail all day? This is the tool for you" September 25, 2020 4.0 Used it for over 2 years and absolutely loved it. The fact that I needed a more powerfull solution beyond tracking mails towards deal flow follow-up, chat embeds, forms etc made us look for a total solution. As a starter however, the solution was just fine. Pros 1) Gmail first... Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox. 2) Collaboration... in gmail We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'. Cons 1) lack of an evenly good mobile solution They have an app that 'works', but it is not at the same level as their desktop gmail experience. 2) lack of featuers No sequences were the major reason to stop using Streak. Alternatives considered [Salesflare](https://www.capterra.com/p/149522/Salesflare/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Streak We now use Hubspot, but back then it was too feature-packed. Salesflare was back then less integrated with gmail, so we opted for Streak. Review Source VR Verified Reviewer Managing Director Mining & Metals Used the software for: 2+ years ### "An excellent CRM for multiple business management from your Gmail inbox" May 30, 2021 4.0 We can follow multiple businesses and operations from within Gmail, despite how challenging it becomes to distinguish emails. Pros 1\. No need to leave your email front-end to manage your customer interactions 2. You can customize stages and pipelines in any way you want - no limitations on pipelines 3. Easy to enter meeting and call notes 4. Easy to select the case box from each email 5. Read receipts for Gmail - Extremely Useful! Cons 1\. Colour-coding to distinguish emails and stages does not work when you have many cases in the same stage/colour. 2. It becomes very slow if you are having many emails tagged 3. It does not load the pipelines quickly and it takes time to refresh Alternatives considered [HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Streak 1\. Easy to use 2. Gmail open and read receipts! Review Source Timothy M. CSO Marketing and Advertising Used the software for: Less than 6 months ### "CRM Swiss Army Knife" January 9, 2024 4.0 If you are considering an easy hassle-free email management extension, you've come to the right place. You can see if the mail is being opened, and it converts into a CRM to manage everything. One plus is that I can't remember paying for it so it must be a value. Pros It was easy to implement into Google Workspace, they don't hassle you with upsells. The email UI was user-friendly & intuitive. They also had a Chrome extension. Cons I can't think of anything major. I think they could have more tutorials, but I was able to seek those through social media. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Switched from [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Too overwhelming, the other software tried to do too much, and you needed a doctorite to use it. Review Source RL Rick L. PR and Comms DIrector Computer Games Used the software for: 1-2 years ### "Streak Works Great!" February 12, 2025 5.0 My overall experience is great. Seamless and it helps us all to keep track of our emails, pipeline and more Pros Streak integrates very well with Google and it helps to keep my pipeline nice and clean. Cons Sometimes, it loads up a little bit slower than I would like Review Source JB Jesse B. Owner Media Production Used the software for: 2+ years ### "Incredibly useful CRM that integrates into Gmail" February 14, 2024 5.0 Overall, Streak is a simple, but useful CRM solution that seamlessly integrates into Gmail. This service is helpful for getting any startup off the ground by helping to organize and manage leads in straightforward way. Pros I love that Streak integrates seamlessly into my Gmail inbox. I always keep a tab open for Gmail on my desktop so my CRM is readily available. Streak is so easy to setup and works great for organizing both my personal and professional life. I use Streak to setup pipelines for managing hundreds of contacts across different functions such as sales, affiliate partnerships, vendors, and more. The contact management aspect is highly customizable to capture as much info as needed and the paid plans scale to fit my growing needs. Cons I wish the free plan allowed more features and flexibility. This would have been particularly useful when my number of boxes / contacts were growing and I needed to test shared / collaborative features more thoroughly for onboarding early hires. Review Source LB Lakshay B. Recruitment Professional Staffing and Recruiting Used the software for: 6-12 months ### "Streak Reviewed" February 18, 2023 4.0 Best in the category of email and sales tracking. Pros Accuracy of tracked emails and the timings. Timely notifications when receiver views the email provides the ease to track and report data. Cons It gets log out automatically sometimes. That makes it a bit difficult to log in again and use the platform. Review Source VR Verified Reviewer Brand Management Used the software for: Less than 6 months ### "I use streak to keep track of potential wholesale customers I reached out to for a small business." June 21, 2018 4.0 I mostly like it for getting organized and for tracking whether or not someone opened my email. Pros It's definitely handy that streak is integrated with gmail. You don't have to log into a separate CRM and toggle back and forth between your email and the CRM. It is easy to create leads, sort them by status, and keep track of several contacts. I also really like the email tracking feature - it shows you a history of when the people you have emailed have opened the email you sent on the side. This helps to know if they ever received your email or if they have looked at it multiple times etc. The other handy tool I use a lot is the "snippet" tool where you can save an email template to use and you have the option to keep it private for yourself or you can share it with those in your gmail organization so they can use the template or "snippet" as well. Cons There are a few annoying things abut using the software that aren't deal breakers but certainly seem like they missed the mark a couple of times. For example, you have to continue to manually sort contacts into categories that are obvious. They have a "contacted" category. So you click the lead, click email, send an email from a template you've saved, all within the software and then you have to go back and manually click that you contacted them. It seems like they should move that to the contacted category for you since you emailed the contact within the software. I've accidentally emailed a couple people twice because I forgot to click move to contacted and then sent them an email again later. Again, I'm using the free version so I can't really complain about these issues but there are a few things like this that seem obvious to me that they haven't implemented. I am using the free version so I do not have full access to all of the features so maybe some of these things are fixed in the paid version? In the free version you also run out of space pretty fast. You can only store 50 contacts at a time and then you have to delete them to make more room which can be a pain and sort negates the usefulness of tracking the leads or contacts in categories. Review Source MK Madeline K. Account Executive Public Relations and Communications Used the software for: 1-2 years ### "Streak has been a great add-on to my current capabilities, and I can't imagine doing without it now" December 27, 2022 5.0 I've used Streak for the past 2 years or so. As an Account Manager in public relations, I needed a way to reliably and easily track who was actually checking out my sent messages, and who was most likely to respond well to my email campaigns. Ever since then, Streak has been completely adopted into my workflow, and I absolutely can't do without it! Pros I love that there's an easy way to track who checks messages I've sent out over account emails. In my role, this is an essential piece, and Streak makes it incredibly easy and convenient to track my leads and contacts over time. Cons Streak is almost a little \*too embedded, as in it's so sleek that you can forget it's even working in the background. Really though, I can't think of much to complain about! Reason for choosing Streak I didn't choose Streak over any other products overly. It was something my colleague told me to check out, and I'm glad I did! Review Source Verity M. Lead Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "A Beautiful GSuite + CRM Marriage " May 8, 2020 5.0 Overall the product is awesome for GSuite users, to be honest, I have realized a little too late that I don't really use any of the paid features so I could have done with the free version - a big oversight as it has a rather hefty price tag of $35 USD for a month (one user). A few teaks to issues like the multiple select options and more seamless customer service and it would be very hard to fault it! Pros A really intuitive introduction to CRM Software. I loved that I could add all different email threads to one "Box" and that I could write notes and reminders connected to that box. Lots of drag and drop features, easy editing, lots of customizing with colours etc so that you can really make it your own Cons It seems to be difficult to select multiple emails and add them to a box. If just two boxes it seems fine but often it is a matter of wanting to select 3 or more and for this, it just does not work. Customer service was a bit all over the place too - some replies VERY technical and somewhat abrupt and with lots of different names/contacts. Review Source Phil D. Director Internet Used the software for: 2+ years ### "It makes gmail a really strong solution for a small business" June 30, 2017 5.0 Pros I have used CRM in different guises for years. When I started my own business I looked around and tried many different packages. The trouble with many of them is they didn't work natively in my Gmail package. Streak works within Gmail so I don't have to think too hard. It simple to associate emails to any contact/prospect and find them if I ever need to. I can sort out my inbox within a few minutes which means I never have more than one screen of emails at any one time. The ability to archive emails and find them easily makes Streak a really productive tool. Cons I'd like the ability to associate an email with multiple contacts/prospects. It's a wish rather than a need as I've used the free version successfully for more than 2 years and would hate to be without it! Review Source VR Verified Reviewer Website Marketing Specialist Internet Used the software for: 1-2 years ### "Much better option than Saleseforce for small companies" August 1, 2018 4.0 Going from a manual system to Streak meant that we immediately saw increases in efficiency, better tracking and reporting, and were able to build our client base without hiring new sales reps or account managers. Pros After spending well over a year trying to set up Salesforce, my company -- a small team of 15 -- finally gave up and decided to go with Streak instead. Especially for a business of our size, Streak was definitely the better option. It's lightweight, was far quicker to implement, and we immediately saw improvements in our efficiency and ability to track leads. Further, we mostly got our leads via conferences and word of mouth, so we managed both inbound and outbound leads in our email inboxes. For this reason, we loved that we could track our leads from within our inbox using Streak -- no tool switching! Cons I could see us possibly outgrowing it if we were to have a more complex business, but don't have much to say about its downsides. Review Source VR Verified Reviewer Director of Development Used the software for: 6-12 months ### "What would I do without Streak?" July 26, 2018 4.0 The biggest benefit is being able to schedule an email reminder weeks or months out -- about something I need to take care of at some later date. I'm able to then put that thing out of my mind, freeing up space for things I need to deal with sooner. Pros The biggest value I get from Streak is to schedule emails to re-appear in my inbox at a later scheduled time. I use this feature for all sorts of reasons: 1. to remind myself to check in on tasks I've delegated, or questions I've asked that haven't yet been answered 2. To procastinate emails I don't want to deal with right away -- but still practicing "inbox zero" 3. I'm in fundraising and make a lot of "asks" by email. They often don't get a response, and I have to remind the recipient that I'm waiting for a response. With Streak I'm able to schedule regular check-ins, and can put the request out of my mind, knowing that Streak will take care of it for me. Cons I do get errors from time to time ("Streak failed") and the error reports don't give me sufficient information to track down what happened. Review Source 'Rowdie' Mitch G. VP of Business Development / Co-Owner Used the software for: 2+ years ### "Easy to use, does everything I need for a CRM. No more switching between windows all in Gmail." April 2, 2018 4.0 Simplicity, and measurability. If you take the time to set it up correctly, you will have measurable goals for your sales team to hit and can run reports needed. Also you can stay on top of your clients with this software too. I can also see things and update things in the mobile app which is helpful being a salesman on the road. Pros I really love how simple it is. I explain to the team its like a sophisticated spreadsheet. It gives reminders and simple reports which is everything I need. Best part is it lives in Gmail. Cons I wish the mobile app was better. Also having a few more options and better contact management would be great. Automatic email filters would be amazing rather than always adding things to boxes. Review Source CM Caitlyn M. Food Labeling and Regulatory Specialist Food Production Used the software for: 1-2 years ### "LOVE this product!" November 15, 2023 5.0 Pros The ease to add and track leads within your pipeline is great! You can easily and quickly update your contacts! The email reminders are great as well! Cons I wish that when you enter a follow up date on the main screen it would automatically set the email reminder instead of going into the contact. (However this could be a user error) Review Source Brad H. Co-Founder/Chief Janitor Restaurants Used the software for: 2+ years ### "Hands down favorite Gmail plugin" July 15, 2018 5.0 Pros I've been using Streak for years and I LOVE it! I've tried to move over to other email plugins but they're either missing key features or they aren't easy to use. The thing I love most about Streak and reason I've used it for so long is that it checks the boxes for all of my needs and I haven't found a competitor that does the same. Cons Really the only thing I don't love about Streak is that they add a row to your left menu bar called pipeline. I don't use this feature and I hate clutter and to my knowledge there is no way to remove it. Super annoying, but that's really my only gripe with it. Review Source AK Alisha K. Sales And Marketing Specialist Information Technology and Services Used the software for: 1-2 years ### "Streak review" April 12, 2023 4.0 Pros I appreciated how simple the interface is, as well as Streak's commitment to assisting teams in streamlining their workflow and becoming more productive. It's also very easy to use, with a simple interface and helpful tutorials to get you up and running quickly. It's also a big plus if you're able to quickly customize pipelines, manage tasks, and collaborate with coworkers. Finally, I like how Streak integrates with other well-known tools like Gmail, Google Drive, and Slack. Cons The lack of customization options is my least favorite aspect of Streak. The platform's ability to customize to specific needs and workflows is limited, making it difficult to manage complex data sets and processes. Review Source VR Verified Reviewer Marketing Manager Mechanical or Industrial Engineering Used the software for: 1-2 years ### "Without Streak I would not be organized!" May 7, 2019 5.0 Overall, my view on the Streak software is: AMAZING! I use it everyday and will continue to so. Pros Best features of Streak are utilizing different stages within the software to keep you up to date. I can't image working without this platform anymore and don't know why I didn't sooner. Now I can log into Streak and see my emails and documents linked to each customer without having to search thorough emails anymore! I also really like the task feature, which helps me keep me keep track of what my employees are doing and automatically reminds them. Cons Within the pipeline on Streak you can not create sub-pipelines. Sometimes I have a project that needs multiple pipelines and I have to create seperate pipelines. Review Source Samantha T. Remote Worker Outsourcing/Offshoring Used the software for: 1-2 years ### "Streak is great for sales, marketing and business emails" October 12, 2018 5.0 Streak has saved me and my team from having to keep following up on emails, as we can create pipelines easily. We also don't have to keep asking if people have read their emails as you get a notification as soon as they do open/read it. Pros The best part about Streak is that you are able to see if people have actually viewed your emails. This works for professional emails, such as making sure your team actually read your email, or if the client was able to view your email. Sounds a bit creepy, but it takes the guesswork out of the equation. And you don't even need to be on the premium plan to use this feature, it's free. Cons There's nothing I don't like about Streak. It's useful for us, even though we are on the free plan. Review Source VR Verified Reviewer Branch Marketing Coordinator Financial Services Used the software for: 6-12 months ### "Basically turns your Gmail into a CRM" June 20, 2018 3.0 Email management and client management. So easily integrated into my gmail (which I live by for work). It was really nice to send bulk emails at once..without having your gmail flagged. I also got a ton of leads from this and it was easy to move them through the sales cycle/funnel and easy to keep track of the leads. Pros I like this because like I mentioned above, in a nutshell, it turns your gmail into a CRM. I live by my g-suite, which is nice. It's great for freelance or small businesses. It's easy to track clients, send out or schedule mass emails. I didn't really have to "learn" this new CRM system since it was already so well integrated with gmail. Cons I couldn't attach files to mass emails. Some things are limited, like their mobile app on the android - or at least that's what I found. If you don't use gmail -this probably isn't the CRM right for you Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.