# Streak Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Streak the right Email Marketing solution for you? Explore 479 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124465/Streak/reviews --- Streak 4.5 (479) [View alternatives](https://www.capterra.com/p/124465/Streak/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Reviews of Streak Ease of use 4.4 Customer Service 4.3 ## Pros and Cons in Reviews Ashlee B Senior Customer Support ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Its intuitive interface allowed me to categorize my emails, effortlessly by sorting them into customizable 'boxes' and 'pipelines' that aligned with various team processes.“ May 18, 2024 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail.“ January 11, 2026 Ashlee B Senior Customer Support ManagerHealth, Wellness and Fitness, 51 - 200 employeesUsed the software for: 6-12 months. “Its standout features include automating tasks like email sharing, lead management, organizing emails by workflow, mass email customization, saving email templates, and more!“ May 18, 2024 Igor T Sales ManagerReal Estate, 2 - 10 employeesUsed the software for: More than 2 years. “The Mail Merge (the equivalent of an email drip) is not the best when it comes to formatting and creating good quality emails for your database.“ May 15, 2024 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “The best feature of Streak is the way it integrates with Gmail.“ January 11, 2026 Weronika K ceoGraphic Design, Self-employedUsed the software for: 1-2 years. “However, the new pricing model has been a setback, making it harder to justify recommending it to others despite its robust feature set.“ July 28, 2024 DS David S PresidentBusiness Supplies and Equipment, 2 - 10 employeesUsed the software for: 1-2 years. “There are lots of video tutorials available and they are always expanding its capabilities.“ January 11, 2026 Amira Jemly M FounderMarketing and Advertising, Self-employedUsed the software for: More than 2 years. “I don't think the location is always accurate and making my own Streak dashboard can be complicated.“ February 1, 2025 ## Showing most helpful reviews Showing 1-25 of 479 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Weronika K. ceo Graphic Design Used the software for: 1-2 years ### "a bit sad about new pricing" July 28, 2024 5.0 Overall, my experience with Streak has been very positive. It has significantly streamlined my email management and CRM tasks. However, the new pricing model has been a setback, making it harder to justify recommending it to others despite its robust feature set. Pros What I liked most about Streak is its seamless integration with Gmail, which allows me to manage my CRM tasks directly from my inbox. The bulk email sending and contact management features have been particularly beneficial in organizing my communication and improving workflow efficiency. Cons The recent changes in pricing have been disappointing, as features that were previously available for free are now behind a paywall. As a long-term user, I feel that access to these features should have been maintained to encourage continued use and recommendations. Review Source DS David S. President Business Supplies and Equipment Used the software for: 1-2 years ### "Integral part of my workflow" January 11, 2026 5.0 My overall experiance with streak is very positive. The learning curve is minimal. It integrates well with Gmail and using it has made me appreciate CRM. Pros The best feature of Streak is the way it integrates with Gmail. It is also very flexible. I am able to use as few features or as many features as I need. There are lots of video tutorials available and they are always expanding its capabilities. Cons The only thing that I have issues with when usin gStreak is that it sometimes does not load when logging in to gmail. I will then just need to refresh the \[age. Alternatives considered [SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Reason for choosing Streak SugarCrm was not what I was looking for. Switched from [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/) Found Pipedrive too difficult to use. I couldn't get in the habit and it was more work thanit was worth. Review Source VR Verified Reviewer Founder Marketing and Advertising Used the software for: 2+ years ### "Great tool for basic tracking" February 1, 2025 3.0 Pros I like how Streak always notifies me every time someone opens my email. It greatly helped me with tracking. Cons I don't think the location is always accurate and making my own Streak dashboard can be complicated. Review Source VR Verified Reviewer M and A Business Broker Financial Services Used the software for: 2+ years ### "I wish they would continue to build this product as it's great yet the limitations continue to grow when they should be shrinking with all AI ability." March 26, 2024 4.0 We love this CRM yet are sad that we are unable to get it to work as efficiently as others due to a lack of support and development. I would pay for a professional to help us take the CRM to the next level, yet Streak doesn't support our desire. Pros It's in gmail and that is HUGE! No two screens, we find it to allow us to stay much more organized and it's very pretty to look at. Cons Development has slowed down or stopped in the past five years. With all the AI being integrated into systems today, Streak is behind the line. Customer service only responds in two weeks, with a response yet often not a workaround, just a no, and they only have an email, so that is awesome as well. Switched from [Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/) Zoho has more capabilities to build on and Streak stopped so it was time to consider others. We still have a few Streak accounts yet as we enhance our CRM with AI it will be a no brainer to leave Streak. Review Source VR Verified Reviewer Product consultant Information Technology and Services Used the software for: 1-2 years ### "Everything for free" January 13, 2020 4.0 We were looking for email tracking. Categorising emails based on conversations. Only thing is streak would integrate every email of the customer in a single thread. Though it is a great advantage, sometimes the feature has downsides too. We need to sit and pre edit and then send email to our customer. Pros It's very difficult to get any tool for free and streak does it with no strings attached. Now you can easily track emails and send attachments via streak. Best part of streak being you can integrate it with gmail and easily classify them. The eye icon is exciting and turns green when a person has opened his or her email. I like the fact you can categoris data. Cons It occupies entire Gmail. UI can be a bit better. Like I need to scroll to see how many opens have been made by clicking the eye icon. No other cons so far. Alternatives considered [Hunter](https://www.capterra.com/p/161625/Hunter/) Reason for choosing Streak We were only looking at free tools as we did not have a budget. Streak came as a blessing in disguise. It was suggested by another colleague. Switched from [Freshsales](https://www.capterra.com/p/155563/Freshsales/) Looked at a free crm tool to track emails and also integrate my customers emails and not just look at Gmail separately and track customer conversation and data in a different window. Review Source PAUL O. Technical Director Information Technology and Services Used the software for: 1-2 years ### "All CRM Systems should be this powerful and easy!" December 7, 2020 5.0 I will never use any other CRM system again. I have used possibly 7 or 8 in the past and Streak CRM is the best of all of them. Pros I love that Streak is part of my emails. You don't have to go to a seperate website and login and copy and paste things between the 2 systems. Everything is there in the same window as your Google Workspace emails. Cons It takes a little time to get to know the system and see how it will work for you. I see now that they more video tutorials and that has helped tremendously. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/) Reason for choosing Streak Price and simplicity. Switched from [Agile CRM](https://www.capterra.com/p/135148/Agile-CRM/) I wanted an integrated solution rather than a separate system that wasn't part of my work flow. Review Source Bart M. Founder/CEO Market Research Used the software for: 2+ years ### "Live in gmail all day? This is the tool for you" September 25, 2020 4.0 Used it for over 2 years and absolutely loved it. The fact that I needed a more powerfull solution beyond tracking mails towards deal flow follow-up, chat embeds, forms etc made us look for a total solution. As a starter however, the solution was just fine. Pros 1) Gmail first... Activate the plugin and it just works, right where you need it: inside Gmail. Not having to move between windows or different tools makes it a big benefit to use Streak over others. It works with labels, provides direct & clear insights in your mailbox. 2) Collaboration... in gmail We used Streak as a team. Sharing is easy as all mails are shared over 'boxes'. Cons 1) lack of an evenly good mobile solution They have an app that 'works', but it is not at the same level as their desktop gmail experience. 2) lack of featuers No sequences were the major reason to stop using Streak. Alternatives considered [Salesflare](https://www.capterra.com/p/149522/Salesflare/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Reason for choosing Streak We now use Hubspot, but back then it was too feature-packed. Salesflare was back then less integrated with gmail, so we opted for Streak. Review Source Timothy M. CSO Marketing and Advertising Used the software for: Less than 6 months ### "CRM Swiss Army Knife" January 9, 2024 4.0 If you are considering an easy hassle-free email management extension, you've come to the right place. You can see if the mail is being opened, and it converts into a CRM to manage everything. One plus is that I can't remember paying for it so it must be a value. Pros It was easy to implement into Google Workspace, they don't hassle you with upsells. The email UI was user-friendly & intuitive. They also had a Chrome extension. Cons I can't think of anything major. I think they could have more tutorials, but I was able to seek those through social media. Alternatives considered [Pipedrive](https://www.capterra.com/p/132666/Pipedrive/)[Salesforce Sales Cloud](https://www.capterra.com/p/61368/Salesforce/) Switched from [Zoho Desk](https://www.capterra.com/p/169505/Zoho-Desk/)[HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/) Too overwhelming, the other software tried to do too much, and you needed a doctorite to use it. Review Source RL Rick L. PR and Comms DIrector Computer Games Used the software for: 1-2 years ### "Streak Works Great!" February 12, 2025 5.0 My overall experience is great. Seamless and it helps us all to keep track of our emails, pipeline and more Pros Streak integrates very well with Google and it helps to keep my pipeline nice and clean. Cons Sometimes, it loads up a little bit slower than I would like Review Source RD Robyn D. Office Manager Construction Used the software for: 1-2 years ### "Not for us" November 12, 2024 3.0 Just okay, we constantly had problems with information Pros That it was attached in your email account Cons Unable to export information, not user friendly Review Source AE Aaron E. Partner Management Consulting Used the software for: 1-2 years ### "Excellent process / pipeline tool integrated with Gmail" September 10, 2024 5.0 We used it extensively for a period of time, but eventually the cost wast too much. Pros Excellent tool for developing Gmail-integrated pipelines for any purpose. Cons Pretty pricey for our situation. If it were slightly less expensive we could have been loyal. Review Source KR Kamlesh R. Director Information Services Used the software for: 2+ years ### "Streak is awesome and the best in class for email integrated CRM." March 18, 2021 5.0 Overall experience has been great and it has been a life saver. A lot could be improved though like automating the workflow of adding leads from emails, auto reminding about contacting leads. Streak has features on the free version, which no other crm has (in our knowledge) llike mail merge for your leads, magic columns, clean interface needing very little training, email integrated. Its a blessing! Pros Streak is awesome and the best in class for email integrated CRM, particularly small businesses that work on gmail. It has a clean excel like interface & they developed an App and gave it in free version very early on. It is something every self employed must use and can use. It is a no brainer, goto CRM, compared to all other CRMs out there. We evaluated many CRMs 10 years back, when we first started with Streak. Cons For a small company to get onto the paid version, the starting plan is a little expensive for small team. They should make it cheap for upto 3 employees, so a lot more small companies can afford it. They limit upto 50 boxes for leads on free version, that is a little too less, because not all leads are able to convert. With a little ads, you actually get a lot of leads, so a minute of 100 leads should be allowed. Also on the free plan, they don't allow you to share the pipeline with someone above 50 leads, they should allow to share with tleast 1 employee so that it doesn't cripple a small biz and they dont' go hunting for a new crm. Streak doesn't have good videos to boot-up a new customer quickly. Reason for choosing Streak It was the obvious choice because it was the only one providing a forever free tier and the free tier is very powerful, including a mobile app. Also the paid version is not super expensive to start with. The support was okay in the 1st year, when we needed it, we haven't needed support after that. Its a shame, its not known to many biz. Review Source AD Aline D. Business Owner Business Supplies and Equipment Used the software for: 2+ years ### "Streak is exactly the CRM I was looking for" February 13, 2021 5.0 Streak listens to their customers and is constantly improving. They reply quickly and are professional and courteous. Pros Streak allows me the flexibility to manipulate my data the way I want to without going from module to module. The integration with my email is the icing on the cake! The ability to access all my data from one location saves time and time is money! Cons There is not much that I don't like but their is one option that is a thorn in my side. Since they integrate with Gmail and I have been told that they cannot do anything about this, oh well. It is recommended to turn on CONVERSATION VIEW in Gmail. I will never do this. Every day, my emails are linked to multiple people and what a disaster it is to keep those emails straight. I cannot pull up sent emails because of that and I'm hoping that someday, there will be a fix. Reason for choosing Streak I have been using Streak for over 5 years and whenever I have suggested a feature that I would like, the Streak team listen. I started in sales old school with paper and pen. When CRM's first emerged, I gave many of them a try. I developed my own in Microsoft Access because I could not find one to fit my needs and never satisfied. I kept searching and gave Streak a try. The integration between my email and CRM is what sold me and gave Streak a try. In the 5 years I have been using their product, there have been constant improvements. If you add up all of the seconds and minutes wasted from hopping from one screen to another, linking fields, leads, contacts, tasks, etc. it adds up to hours. Not to mention frustration. From an experienced CRM user for over 20 years, I tip my hat off to Streak and I am a loyal customer. I left and went to a competitor because of the conversation view restricting me but I weighed out the benefits and came back. Review Source AM Alasdair M. Software Developer Computer Software Used the software for: Less than 6 months ### "Unexpectedly awesome for task tracking" July 3, 2017 5.0 It made Gmail far more powerful both in general and for task tracking. Pros I'd never really thought of using CRM software before, as I'm not the typical target audience for that kind of product , yet ended up installing Streak for the extra tools in Gmail. After installing and playing around with it a little, I suddenly found I WAS using the CRM features, albeit in a probably unintended way, to manage pretty much all my work. The fact you can completely customise pipelines, very easily, makes it easy to make it fit what you're doing. I ended up using it not just for snoozing emails but as a task tracker, creating stages for who tasks were waiting for responses from (completely ignoring the built in "Assigned To" section since I was the only person using it at that point), which were blocked and which were complete. You aren't limited to using only one pipeline for a single purpose, so you can use it in several different ways. I thought manually adding conversations to boxes would be slow and unworkable, but it really isn't. Add the notes and magic columns and it's REALLY an improvement on Gmail for any emails you're actually at all interested in. The separate naming of boxes from email subjects also makes it easy to find repetitive problems - if the autocomplete when entering a box name comes up with the same thing you're typing, you probably have had that problem before and if you used the Notes feature to record how you solved it, it saves you trying to recreate what you did months back. Cons None of these are really serious, just "things to improve": - You can't have emails in multiple boxes - irritating as you sometimes have conversations covering more than one topic, or changing from one to the other (and thread splitting isn't really applicable if you end up discussing multiple things in a single email) - No way to merge boxes except deletion and recreation - along with occasional bug preventing already created boxes from being selected (fixed by refresh) - No easy way to give say a client a way to view a pipeline, except getting them to install it and adding them to the team, which brings up: - Billing / team structure not really suited to freelancers - all team members must be on same plan so it's an active DIS-incentive to move off the paid version, as if I wanted to share a pipeline with a client they'd have to subscribe at the same level as me, which isn't really feasible for smallish or one-time jobs. - If you have more than one pipeline the UI is a little fiddly to select which you want - should be big buttons, not single lines of text. This slows down adding to boxes. Review Source Masturah D. Administrative Assistant Telecommunications Used the software for: 2+ years ### "Gmail organization with Streak" August 17, 2021 5.0 On the long run, this software do help in managing my email and to analyzing my email data. I am quite satisfied. Pros Integrating my Gmail with Streak is very smooth and calling and managing my email data. It work directly from the Gmail application and no other additional software are needed. I can track the most important email and conversation and monitor it better. Cons It work quite slow and sometime it will crash the Gmail software. It just need to reopen or refresh the software back, but it is quite annoying after it happen quite frequently. The customer support also very slow in writing back all the inquiry email that i have sent. Review Source Rodion M. Marketer Marketing and Advertising Used the software for: Less than 6 months ### "Good solution if you're on a budget" August 12, 2022 4.0 I was on a very tight budget when I used it, that's why Streak was my rescue. Streak allowed me to do things for free that no other software that I tried would. But I wouldn't use it if you can afford to pay $50-100/month for a decent email marketing software. Pros The free plan and the solo plan that goes for $15 provide you with the functionality that no other software provides you with for free or very cheap. It's basically based on Google Sheets, which is both a pro and con. Cons Lacks a view where you can see all contacts that you have, so the only place where you can see your contacts is in a sequence. Also, it doesn't let you set automatic delays between emails, so it will shoot out all emails, scheduled to be sent on a certain day, at once - this very negatively affects your deliverability and domain reputation. Most if not all good email marketing softwares have this function. Review Source Mauricio Alexander R. Desarrollador de software Used the software for: Less than 6 months ### "Always keep up to date and happy your customers with this excellent service" June 15, 2018 4.0 It is excellent to improve the way in which customers are handled, to automate the mails and to handle the information, it brings many useful tools that will allow you to give a better attention to your clients and project your product. Pros When we are in the career of creating software on our own, and we want to project to more people, make our product known and keep customers that we already have, it is necessary to have a quality CRM, the most known that exist are very expensive, but here comes Streak, is an excellent service offered by Google that works with your gmail and is Free !, if free, an excellent service that allows you to manage your customers, offering first-class features, with contact addresses, sales operations and even management of promotions, this is a perfect CRM for a freelance since it works with a tool known by us as it is gmail, so it will be quick to implement and remove its benefits, with it we can be in contact with our customers, send mail to everyone at specific scheduled times, warn of contracts, promotions or status of the products we sold to them, keep them up to date with the advances of for example web pages or system s that we are building, there are many advantages of this service that you must try since they are of immense utility. Cons It is a CRM of a certain basic form, it does not have the potentials of the CRM of a higher cost but it is an excellent option if you are starting and you need to bring order to your client portfolio. Review Source LS Luisa S. Owner Professional Training & Coaching Used the software for: 2+ years ### "Perfect startpoint CRM for Gmail" December 26, 2022 5.0 I am very happy. I use it every day, I have several Pipelines that help me see where each client is, or if I need to follow up to try to push the sale. Pros It is relatively easy to use and very practical. Before going to a more complex CRM I recommend using Streak. You can create different Pipelines, customize them with different colors and edit by modifying texts, etc. I also find email tracking and the option to send later very practical. Cons Although it is very intuitive, it requires learning time to be able to make the most of it. The free option allows very few contacts (500), while the next option (ONLY) is 5000. It's a lot of difference. Maybe it could be the free version up to 1000 so there isn't such a big gap. Review Source VR Verified Reviewer Director of Development Used the software for: 6-12 months ### "What would I do without Streak?" July 26, 2018 4.0 The biggest benefit is being able to schedule an email reminder weeks or months out -- about something I need to take care of at some later date. I'm able to then put that thing out of my mind, freeing up space for things I need to deal with sooner. Pros The biggest value I get from Streak is to schedule emails to re-appear in my inbox at a later scheduled time. I use this feature for all sorts of reasons: 1. to remind myself to check in on tasks I've delegated, or questions I've asked that haven't yet been answered 2. To procastinate emails I don't want to deal with right away -- but still practicing "inbox zero" 3. I'm in fundraising and make a lot of "asks" by email. They often don't get a response, and I have to remind the recipient that I'm waiting for a response. With Streak I'm able to schedule regular check-ins, and can put the request out of my mind, knowing that Streak will take care of it for me. Cons I do get errors from time to time ("Streak failed") and the error reports don't give me sufficient information to track down what happened. Review Source 'Rowdie' Mitch G. VP of Business Development / Co-Owner Used the software for: 2+ years ### "Easy to use, does everything I need for a CRM. No more switching between windows all in Gmail." April 2, 2018 4.0 Simplicity, and measurability. If you take the time to set it up correctly, you will have measurable goals for your sales team to hit and can run reports needed. Also you can stay on top of your clients with this software too. I can also see things and update things in the mobile app which is helpful being a salesman on the road. Pros I really love how simple it is. I explain to the team its like a sophisticated spreadsheet. It gives reminders and simple reports which is everything I need. Best part is it lives in Gmail. Cons I wish the mobile app was better. Also having a few more options and better contact management would be great. Automatic email filters would be amazing rather than always adding things to boxes. Review Source CM Caitlyn M. Food Labeling and Regulatory Specialist Food Production Used the software for: 1-2 years ### "LOVE this product!" November 15, 2023 5.0 Pros The ease to add and track leads within your pipeline is great! You can easily and quickly update your contacts! The email reminders are great as well! Cons I wish that when you enter a follow up date on the main screen it would automatically set the email reminder instead of going into the contact. (However this could be a user error) Review Source Brad H. Co-Founder/Chief Janitor Restaurants Used the software for: 2+ years ### "Hands down favorite Gmail plugin" July 15, 2018 5.0 Pros I've been using Streak for years and I LOVE it! I've tried to move over to other email plugins but they're either missing key features or they aren't easy to use. The thing I love most about Streak and reason I've used it for so long is that it checks the boxes for all of my needs and I haven't found a competitor that does the same. Cons Really the only thing I don't love about Streak is that they add a row to your left menu bar called pipeline. I don't use this feature and I hate clutter and to my knowledge there is no way to remove it. Super annoying, but that's really my only gripe with it. Review Source VR Verified Reviewer Managing Director Used the software for: 2+ years ### "Love this tool! It keeps me on top of everything" June 26, 2018 5.0 Pros Man, where do I start? It's great for some many different things: email open notices, snoozing messages, etc. Most importantly for me is dealflow. Staying on top of interesting opportunities is critical and Streak makes it easy. I also love the "Magic" boxes that show last time an email was sent related to a box. Helps me know when things might need a "nudge" to get back on schedule. Cons Nothing. I mean, I wish it was free (haha), but really have nothing to complain about. Think they're really good at integrating feedback too. Review Source CK Charles K. realtor Real Estate Used the software for: 1-2 years ### "Easy integration with Gmail, and convenient for professionals who use Google's business tools" May 18, 2022 4.0 Not a bad free option for email tracking and sale pipeline management. The paid version is good, but at the same price, other products are available. Pros Email tracking and easy integration with Gmail Cons Steep learning curve at first in using the various functions and to properly use tools in CRM Review Source VR Verified Reviewer Product Designer Consumer Electronics Used the software for: 2+ years ### "Why wouldn't you get Streak?" May 4, 2018 5.0 Pros Streak is an incredible free tool. I use it daily to track read receipts on emails, but the power of streak goes far beyond that. There is incredible capabilities to track funnels for leads. Especially for entrepreneurs looking to start their own company or raise money or sales/biz dev reps trying to grow their clientele, the power of this product cannot be overlooked. Cons I honestly don't have many bad things to share...I really love this product, and being free makes it well worth it. Review Source Similar Products Featured