Aspedia

Member Evolution


4.5 / 5
4 reviews

Who Uses This Software?

Small to Medium sized organisations in the NFP space requiring member management. Our clients normally have between 3-25 staff and between 100-10,000 members.


Average Ratings

4 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $350.00/month
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Aspedia
  • www.aspedia.net
  • Founded 2009
  • Australia

About Member Evolution

Member Evolution inspires loyalty and member value - It is the complete online SaaS association member management solution. Our cloud based software enables effective NFP management, improved business automation, member growth and retention. Experience seamless CRM 'end to end' functionality reducing time and costs. Increase member value via the member portals centralised hub, where members have access to communications, networking, professional development and tracking of personal data.


Member Evolution Features

  • Application Management
  • Committee Management
  • Dues Management
  • Email Marketing
  • Event Management
  • Member Directory
  • Member Portal
  • Member types
  • Membership Database
  • Membership Renewals
  • Payment Processing
  • Website Management
  • Chapter Management
  • Committee Management
  • Dues Management
  • Election Management
  • Email Marketing
  • Event Management
  • Financial Management
  • Fundraising Management
  • Jobs Board
  • Member Communities
  • Member Directory
  • Member Portal
  • Membership Management
  • Website Management

Member Evolution Reviews Recently Reviewed!


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Accelerating Growth and Engagement

Feb 07, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ability to centralise all of our member management, communications, events, ticketing and reporting into a centralised system. It is very easy to use and the support in implementation and post-implemenation has been exceptional.

Cons: I haven't had any negative experiences. All of my questions have been appropriately addressed when raised. Every system has its limitations but the Member Evolution team are constantly improving and rolling out updates. The keep in regular contact and offer exceptional support.

Overall: Member Evolution has allowed us to have the necessary digital infrastructure that has resulted in more membership signups in a far more efficient way than our previous onboarding experience. The automation for membership renewals resulted in a higher percentage of membership retention. I found the reporting functions allow for accurate and easy reporting to our board. The event management system also improves capturing attendees (members and non-members easily). We have run an Awards dinner with over 420 guests and a conference with over 220 attendees using the system without any issues. Most importantly feedback from our members has been extremely positive. Their access to transactions, special interest groups and events have been a big plus. The Member Evolution product has allowed management to spend more time doing more important business, relationship and product development rather than tedious and often repetitive tasks that now either a member can resolve themselves or are no longer required to be done manually by staff. 5 Stars!

Member Management Automation Actually Works

Jul 08, 2014
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: We have been using this system now for over 12 months and recently our invoicing run went through the system - it worked well. Luckily the system offered a simulation prior to the invoice run so that we could fix up a couple of members that were on the wrong plans.

Good features:

Events and paying online

Ease of promoting sponsors

Member Directory

Member only News

Member only Documents

Easy to use Website with content management - drupal cms

The integration to newsletters is simple and effective, but I would like more reporting on who had clicked on what, not just who opened it.

There are actually many features in the standard system and we don't use all of them yet, but we have more time now to start creating extra income streams such as positions vacant. We may also turn on the Xero integration because while the invoicing reports are good we still have to upload them in MYOB for now.

The help desk is great - we don't really need to use it much now - but we used is quite alot when when we first went live on the internet and they do have an online training manual which all the staff use if they can't remember something.

New website and database build

Jan 14, 2016
4/5
Overall

4 / 5
Ease of Use

4 / 5
Customer Support

Comments: In the beginning, the software was quite slow and clunky (as much as a result of our own lack of knowledge), and did not seem to be intuitive to the functioning of a database. Through an exhaustive consultation and training period with Member Evolution, we now have a product that looks contemporary and our members believe it is a significant improvement over the previous member access portal. As with anything we are always on the lookout for better ways to be doing things and ME are more than willing to discuss our ideas to implement, either now or in the future, as well as assist us in any way they can. We also have the benefit of any ideas, feedback, tweaks, improvements identified by other ME users being updated to our site. Overall we are happy with the product and look forward to our site growing and evolving.

More Renewals Online

Sep 19, 2014
4/5
Overall

4 / 5
Ease of Use

5 / 5
Customer Support

Comments: Overall the product provided the necessary features to run our association.

We liked the website being linked with the database as well as the marketing, events and CPD.

We found a higher uptake of renewals prior to the expiry date because our members receive leads on the Find a Conveyancer directory. We had the option of leaving members on or removing them on expiry day. The benefits of staying in the directory definitely had members paying invoices earlier than normal.

Initial training took us a little while to get used to the system, but now there is an online version which make things easier.