Summation Ratings

Overall
3.5/5
Ease of Use
3/5
Customer Service
3.5/5

About Summation

An electronic data and transcript review platform for managing cases of various size. Learn more about Summation

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Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Lauren R.
Legal Assistant
Law Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 15, 2017

“I love the display setup and functionality of Summation. ”

ProsSummation efficiently organizes document production in a way so that documents can be easily and quickly found, which is incredibly useful in a pinch! It also simplifies that bates labeling process by doing it for you upon uploading the documents.
Reviewer Source 
Source: Capterra
August 15, 2017
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Samuel L.
IT Director
Law Practice, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
5/5
Features
4/5
Value for Money
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
March 4, 2019

“It's a powerful tool - but the learning curve is steep”

ProsYou can install on your own local servers and not be nickle & dimed for every GB of data you upload/export Tech support on this product is great
ConsCurrently only works in Internet Explorer (or in Chrome with the IE Extension installed) Most users (here at least) find it hard to learn how to maneuver through a case Administration can be a little taxing if case processing hangs up or gets stuck for some reason On that note, when a case is processing (OCR'ing, indexing etc) the program takes every bit of the CPU on that server. It will run at 97% until finished. There is no way to even throttle that to 80% or less.
Reviewer Source 
Source: Capterra
March 4, 2019
Verified Reviewer
Higher Education, 51-200 employees
Used the software for: 2+ years
Overall Rating
3/5
Ease of Use
3/5
Customer Service
2/5
Features
3/5
Value for Money
2/5
Reviewer Source 
Source: Capterra
April 14, 2018

“I have consulted regarding this software.”

ProsSummation is classic software that many people in the industry are familiar with. That familiarity is a selling point.
ConsSummation has gone through a lot of changes throughout the years as far as who owns the software to license it and it has not really kept up to speed with new technology and updating.
Reviewer Source 
Source: Capterra
April 14, 2018
Susana V.
Paralegal
Unspecified
Used the software for: 6-12 months
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
3/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
June 11, 2018

“Keeps depositions organized.”

ProsVery useful when trying to review depositions. It's useful when you are searching for keywords and when you are working on deposition summaries.
ConsIt takes a little to learn how to navigate and how to use it. I am sure I have not explored all the awesome feautures it may have.
Reviewer Source 
Source: Capterra
June 11, 2018
Verified Reviewer
Law Practice, 51-200 employees
Used the software for: 1-2 years
Overall Rating
3/5
Ease of Use
2/5
Customer Service
3/5
Features
2/5
Likelihood to Recommend
2/10
Reviewer Source 
Source: Capterra
April 10, 2018

“Summation has been a very cumbersome software to use it slow to process production sets ”

ProsIt is helpful to process emails and convert to PDF. If you don't have an PDF program like power PDF Nuance.
ConsProcessing is slow and errors a lot of the time. It usings silverlight in IE that that seems to hung up the loading of images.
Reviewer Source 
Source: Capterra
April 10, 2018
Matthew L.
Unspecified
Used the software for: Unspecified
Overall Rating
3/5
Ease of Use
2/5
Customer Service
4/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
3/10
Source: Capterra
December 14, 2016

“Falling behind”

OverallWhile Summation may have been the dominant tool (whether as iBlaze or Pro) for law firms up to a few years ago, it has failed to keep pace with the rapid advance of e-discovery technologies and requirements.
Source: Capterra
December 14, 2016