---
title: "ICIMS Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about ICIMS Software - reviews, pricing plans, popular comparisons to other Applicant Tracking products and more."
source_url: "https://www.capterra.com/p/93248/iCIMS-Recruit/"
page_type: "product"
language: "en"
publication_date: "2026-10-19"
---

# 

 ICIMS Software Review 2026: Features, Integrations, Pros & Cons

Last updated on October 19, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

ICIMS

## What is ICIMS?

iCIMS is a leading provider of talent acquisition technology that enables organizations everywhere to build winning workforces. For over 20 years, iCIMS has been at the forefront of talent acquisition transformation. iCIMS empowers thousands of organizations worldwide with the right tools to meet their evolving needs across the talent journey and drive business success. Its AI-powered hiring platform is designed to improve efficiency, cut recruiting costs and build exceptional experiences for candidates and recruiters. iCIMS Hire: A single solution for modern enterprise hiring. - As the most flexible and scalable hiring platform on the market, it's designed to adapt to your organization's unique needs and streamline the most complex hiring workflows. From applicant tracking to personalized onboarding, iCIMS Hire equips talent teams with role-based workflows, advanced text recruiting and actionable analytics to help teams work smarter and hire faster.

## What is ICIMS used for?

[Recruiting](https://www.capterra.com/recruiting-software/)[Applicant Tracking](https://www.capterra.com/applicant-tracking-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Top alternative

Featured

Overall rating

Based on 824 user reviews

Reviews sentiment

Positive

87%

Neutral

9%

Negative

4%

Pros & cons

Streamlined recruiting workflows

Adaptable for large organizations

Cumbersome and unintuitive reporting

High and unpredictable pricing

### Starting price

Free trial not available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for ICIMS?[Manage this product listing](https://www.g2.com/products/icims/claim_requests/new?auto=true)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### ICIMS

4.3 (825)

VS.

[4.2 (10,961)](https://www.capterra.com/p/130706/ZipRecruiter/reviews/)

Starting Price

Contact vendor

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (816)

Ease Of Use

4.4 (1,231)

Value For Money

4.1 (458)

Value For Money

4.0 (1,083)

Customer Service

4.4 (698)

Customer Service

4.2 (1,099)

## ICIMS alternatives

[4.3 (1,983)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.5 (1,305)](https://www.capterra.com/p/125768/Zoho-Recruit/reviews/)

Starting price

$30.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

94%

of reviewers

rated it above 4 stars

[4.6 (1,268)](https://www.capterra.com/p/226634/CEIPAL-ATS/reviews/)

Starting price

$25.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

96%

of reviewers

rated it above 4 stars

Highest Rated

[4.6 (3,653)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

95%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/93248/iCIMS-Recruit/alternatives/)

## FAQs about ICIMS

Overview

### What problems does ICIMS solve?

ICIMS solves fragmented recruiting workflows by centralizing candidate records, requisitions, interview notes, communications, screening, and onboarding documents. It helps talent acquisition teams, recruiters, hiring managers, and HR administrators manage high applicant volumes, customize hiring stages, track time-to-fill, coordinate approvals, and use reporting to identify pipeline and sourcing performance.

Answer based on 548 reviews

Overview

### Which roles and teams benefit most from ICIMS?

ICIMS is most used by recruiters, recruiting managers, and talent acquisition teams that manage candidate sourcing, applications, interviews, and hiring pipelines. HR managers, generalists, and HR directors use it to support workforce hiring processes, while HRIS analysts and managers maintain recruiting data, reporting, system configuration, and integrations.

Answer based on 759 reviews

Overview

### What company size and industries is ICIMS built for?

ICIMS is made for enterprise organizations with over 750 employees, led by enterprise reviewers at 47% and healthcare at 8%. It primarily targets healthcare, financial services, manufacturing, and retail, while reviewer data also shows use in computer software and staffing and recruiting, each representing 7%.

Answer based on 824 reviews

Features and Usability

### What are the key features of ICIMS?

ICIMS includes job posting and applicant tracking to publish openings and show each candidate’s position in the hiring process. Its resume database and CRM support resume mining, candidate searches, and skills-based review. Customizable dashboards, reporting, candidate tagging, and application screening questions provide visibility and organization for recruiting workflows.

Answer based on 13 reviews

Integrations

### Which third-party tools and platforms does ICIMS integrate with?

ICIMS integrates with 10 third-party tools, including ADP Workforce Now and UKG Pro for workforce management; Calendly for scheduling; DocuSign for document workflows; HireVue and Criteria for candidate assessment; Microsoft Entra ID for identity management; and ZipRecruiter for job distribution.

Answer based on 39 reviews

Getting Started and Support

### How easy is it to onboard and train a team on ICIMS?

ICIMS offers live online training, webinars, documentation, and videos to support implementation and ongoing learning. Reviewers report that recruiters, hiring managers, and new users often learn basic tasks quickly, while admins and less technical users need more time for configuration, reporting, and advanced features. Training is important for consistent adoption.

Answer based on 70 reviews

Getting Started and Support

### What customer support options does ICIMS offer, and how do users rate the experience?

ICIMS offers email/help desk, FAQ/forum, knowledge base, phone support, and chat. Users commonly describe support as responsive, knowledgeable, and patient, with clear guidance and quick ticket resolution. However, some report slower follow-up, inconsistent expertise, knowledge-base referrals that do not solve configuration issues, and difficulty resolving complex cases.

Answer based on 263 reviews

Security

### How does ICIMS handle data security and access control?

ICIMS protects employee documents and supports secure creation and sharing of goals and performance information. It offers configurable user-group permissions, including field-level view permissions, plus user-view testing for access settings. However, reviewers report that location-based restrictions can be difficult to configure, and login, password-reset, and restricted-access issues can frustrate applicants and new hires.

Answer based on 15 reviews

Candidate management

### How well does ICIMS manage candidates?

ICIMS manages candidate pipelines effectively with searchable profiles, workflow stages, notes, reminders, templates, and options to reuse applicants across requisitions. Recruiters and multi-location employers value centralized visibility and standardized processes. However, some candidates encounter duplicate records, unreliable resume parsing, lengthy applications, and interface steps that can slow updates or cause abandonment.

Answer based on 255 reviews

## Pros and Cons

Streamlined recruiting workflows

88% positive reviews out of 111

Most reviewers find recruiting tools automate processes, enhance communication, and reduce time-to-hire for diverse hiring needs.

Monica M.

HR Generalist, 201 - 500 employees.

"Hire has been a strong recruitment platform for managing our hiring process end-to-end."

Cumbersome and unintuitive reporting

41% negative reviews out of 90

Most reviewers indicate reporting is difficult to use, lacks customization, and requires significant effort to generate useful data.

Adaptable for large organizations

87% positive reviews out of 39

Most reviewers indicate company size suitability benefits mid-to-large businesses with complex needs and high-volume hiring.

High and unpredictable pricing

57% negative reviews out of 58

Most reviewers report pricing includes costly add-ons, frequent extra charges, and can be prohibitive for smaller organizations.

Comprehensive talent management platform

96% positive reviews out of 28

Most reviewers describe talent management as efficient for handling high application volumes, streamlining hiring, and improving candidate quality.

Limited and complex search tools

51% negative reviews out of 47

Most reviewers describe search functionality as confusing, lacking advanced filters, and inefficient for large candidate databases.

## Features

AI summary

Based on 7,834 Applicant Tracking reviews

Capterra data shows that buyers of applicant tracking software rank the following features as their top priorities:

-   **Candidate Management** (**50%** of reviewers rated this feature as critical)
-   **Candidate Management** (**50%**)
-   **Candidate Tracking** (**49%**)

ICIMS Hire supports all three of the features reviewers rate highest: **Candidate Management**, **Candidate Management**, and **Candidate Tracking**. Together, these capabilities help businesses organize applicant information, follow candidates through each hiring stage, and maintain better visibility across the recruiting process, allowing teams to make faster and more informed hiring decisions.

Candidate Management

4.2 (15)

73.33% of 15 reviewers that rated this feature as important or highly important

Build, track, and maintain relationships with candidates

Candidate Tracking

4.5 (14)

57.14% of 14 reviewers that rated this feature as important or highly important

Record interactions, notes, and developments with candidates

Application Management

4.4 (18)

61.11% of 18 reviewers that rated this feature as important or highly important

Track, manage and store the applications of potential future members, customers or candidates

Job Posting

4.6 (28)

75.00% of 28 reviewers that rated this feature as important or highly important

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Applicant Tracking

4.6 (29)

79.31% of 29 reviewers that rated this feature as important or highly important

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Resume Search

4.1 (18)

66.67% of 18 reviewers that rated this feature as important or highly important

Search through the software for stored resumes

ICIMS 98 features

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Use AI scoring and automated scorecards, and generate AI insights on candidates and the hiring process

A virtual assistant that uses AI to pursue goals and complete tasks on behalf of users

Software program that continuously adjusts its behavior based on observed data

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Track, manage and store the applications of potential future members, customers or candidates

Route documents and other data through one or more stakeholders for review and approval

Creation, administration, and evaluation of assessments or tests

Researching and validating a person's criminal, educational, job or financial records

Capability to use a search engine via operators like AND, NOT, and OR

Build, track, and maintain relationships with candidates

Record candidates' information such as role, professional qualifications, experiences, skills or attributes

Record interactions, notes, and developments with candidates

Web page to host job postings, show role descriptions or receive applications from potential candidates

Communicate using direct chat or messages within the system

Provides a channel for team members to share AI models, media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Track and manage adherence to policies for any service, product, process, or supplier

Track and report regulatory data to either internal management or external stakeholders

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Tools that provide relevant information at specific times to support judgments and courses of action

Store, manage, and track all electronic documents in a centralized location

Digital forms that are shared and accessed online

Digitally sign online documents

Manage, store and organize emails within the system or via third-party apps

Create and send email blasts/campaigns

Pre-made examples and templates for emails

Create and share a new employee handbook with helpful information

Process of familiarizing new employees with the company, their position, and responsibilities

Centralized storage for employee data, records, and performance metrics

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Software specialized for accountants and accounting firms

Use AI to generate content in the form of text, images, videos, etc.

Automates core HR functions such as talent management, employee evaluation and learning management

Agents pause for human input at key steps and hand off tasks when beyond their confidence or authority.

Document completed by employee to assist with career and personal development to reach short term and long term goals

Designed to be used by internal recruiters or HR hiring managers

Create and track interviews with a reminder system

A test/dummy window where candidates can go and practice their video and verbal skills before appearing for the actual interview

Plan, organize and set up the date, time and location of a candidate's individualized interview

Site to advertise jobs openings and letting job seekers search for positions based on skills, experience or preferences

Create, share, and manage the distribution of job descriptions/duties

Manage and track all job information and associated tasks

An online platform that connects employers and job seekers

Post, track, and manage open jobs on multiple channels (e.g. job board, company's career site)

Request a new hire, explain the need, and determine available budget

Remote interview conducted between an interviewer and a candidate using video conferencing technology

Algorithm that connects jobs, orders, properties, and other data based on parameters like candidates, skills, quantity, and pricing

Access software remotely via mobile devices

Closing out contracts by reviewing contract/project completion, finalizing payments, and ensuring terms and compliance as been achieved

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Create orientation programs for new employees or students

Type of interview in which a candidate faces multiple stakeholders simultaneously

Organize and manage the accomplishments and development of employees or performance of applications or systems

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Allows the AI agent to tailor outreach messages based on customer profiles or past interactions.

Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc.

Set of pre-recorded messages for candidates that can be shared before, during and after the video interview

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Active reporting of data and metrics

Designed to be used by external or 3rd party recruiting or staffing firms

Tools to find, assess, and hire suitable candidates for a job within an organization

Process used by hiring managers to get more information about a candidate by contacting previous employers

Log and store the source of contacts/leads

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

A searchable repository of candidate profiles

Automates the extraction and analysis of key information from resumes or CVs

Post and distribute resumes on a job board

Search through the software for stored resumes

Upload and store resumes

Automatically calculate score after the assessment

Search and filter data across systems to locate required information by entering keywords or certain criteria

Online portal through which end users can access the system, manage tasks, or obtain information

Record active support and chat sessions for auditing and training

Evaluate the candidate's performance and score them for further assessment

Send messages via SMS

Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc.

Process of recruiting candidates through social media platforms such as LinkedIn, Facebook, Twitter and more

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Recruiting, tracking, and interviewing candidates and onboarding/training new employees

Integrate with Talent Managment software to better track learners progress and training sessions

Database of potential candidates who can meet immediate or long-term job vacancy needs and track their interest in role

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Track employee/learner's progression through training programs

Presenter can see and hear participants and vice versa

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.1 (661)

4.1

Based on 661 reviews

## Pricing

Value for money

4.1 (458)

### Starting price

Free trial not available

Value for money

4.1 (458)

4.1

Based on 458 reviews

## Integrations

[

ZipRecruiter](https://www.capterra.com/p/130706/ZipRecruiter/)[

Docusign](https://www.capterra.com/p/121506/Docusign/)[

ADP Workforce Now](https://www.capterra.com/p/155895/WorkforceNow/)[

Calendly](https://www.capterra.com/p/148036/Calendly/)[

UKG Pro](https://www.capterra.com/p/480/UKG-Pro/)[

Criteria](https://www.capterra.com/p/119740/Criteria/)[

Microsoft Entra ID](https://www.capterra.com/p/219692/Azure-Active-Directory/)[

Hirevue](https://www.capterra.com/p/132193/Team-Build/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.4 (698)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (698)

4.4

Based on 698 reviews

## User reviews

Overall rating

4.3

Based on 824 reviews

Filter by rating

Counts reflect reviews available in this feed.

5(373)

4(339)

3(80)

2(20)

1(12)

Mentioned topic

Recent reviews first, then most helpful

RE

Reviewer

Talent Acquisition Manager

Used the software for: 1-3 years

### "iCIMS is robust in application for diligent users"

4.0

Overall Rating

4.0

4.0

Ease of Use

2.0

2.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

May 12, 2026

iCIMS Hire could do everything that our team thought of to simplify the process of finding candidates and hiring a large number of employees in a short period for a BPO customer service call center. We found the CRM piece robust and were able to set up our system and dashboards for ultimate efficiency, but there was a definite learning curve, and your team will need to go the extra mile with setup to utilize it to its full potential.

Pros

In all my experience with different Applicant Tracking software I found iCIMS to be the most customizable. There were many areas where customizable fields could be added to track anything needed.

Cons

While iCIMS was a very powerful tool, it was not super user-friendly. As a manager in Talent Acquisition, our team learned all the ins and outs of the system and had it set up to be as close to effortless as we could imagine, but our HR Dept found the UKG piece to be cumbersome and never really learned to utilize it efficiently. It was their lack of proficiency with the UKG tie-in that ultimately drove us to choose a different software for our company.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

HR Assistant

Used the software for: Less than 1 year

### "Icims review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

May 6, 2026

Its a great tool for recruitment process and documentation of employees records... and great in providing security to employee documents

Pros

It was user friendly and easy to navigate and set up Candidate interview process which was great to navigate.

Cons

There is no single reason i can say i did not like about icims... maybe sometimes having duplicate profiles created causes an issue until integration we can't know regarding the duplicate profile.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

HRIS Manager

Used the software for: 1-3 years

### "ICIMS review"

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

2/10

April 29, 2026

Very good. I can always find the candidates I want and the navigation is user friendly. Integrations can be setup to other vendors and you can proxy in as users.

Pros

I have used iCIMS for nearly 7 years and I find it to be user friendly when it comes to reporting and scheduling reports.

Cons

As an administrator, I think you can accomplish most of your goals in iCIMS however it’s not always easy to modify existing integrations to other HRIS platforms. That does require support from iCIMS and testing on your own.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

HR Generalist

Used the software for: 1-3 years

### "ICISM Hire"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

March 31, 2026

It was an overall positive experience. iCIMS Hire enabled a more structured and efficient recruiting process, with strong pipeline visibility and collaboration capabilities.

Pros

iCIMS Hire has been a strong recruitment platform for managing our hiring process end-to-end. It provides good visibility into candidate pipelines, supports collaboration across hiring teams, and helps streamline communication with candidates. Overall, it has improved efficiency and organization in our recruiting efforts, especially the interview process.

Cons

While some workflow steps can feel more detailed than necessary, it continues to be a helpful tool for managing recruitment.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Anny B.

Coordinador de reclutamiento

Used the software for: 1-3 years

### "Herramienta completa y confiable para reclutamiento"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

February 27, 2026

Mi experiencia con iCIMS Hire ha sido muy positiva en general. La plataforma me ha permitido organizar y automatizar gran parte del proceso de reclutamiento, lo que me ahorra tiempo y me ayuda a mantener un seguimiento claro de cada candidato. Valoro mucho que toda la información esté centralizada y que los dashboards y reportes me permitan tomar decisiones basadas en datos reales.

Pros

Me gusta mucho que los flujos de reclutamiento estén automatizados, lo que me ayuda a ahorrar tiempo en tareas repetitivas y reduce errores. También valoro que toda la información de los candidatos esté centralizada, así puedo hacer un seguimiento completo y rápido de cada proceso.

Cons

Algunas funciones avanzadas o módulos adicionales requieren licencias separadas, lo que puede incrementar el costo total si se quieren usar todas las capacidades de la plataforma.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VR

Verified Reviewer

District Manager

Used the software for: 1-3 years

### "Experience with ICIMS"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 6, 2026

I would recommend ICIMS to other businesses and individuals. I think the pricepoint matches the services and I would rate it a 10.

Pros

ICims is extremely user friendly for a new user. I have trained managers on the product and they were able to pick it up very quickly.

Cons

I didn't have any cons with it, I liked that you can move applicants through a cycle, take notes, set reminders and I found it to be one of the best sources I have used.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

Human Resource Lead

Used the software for: 1-3 years

### "Great product overall very few bugs"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

January 2, 2026

Overall iCIMS makes a lot of my job easier on a daily basis. I have been using this product for over a year on a daily basis and I love the ease of the interface overall.

Pros

ICIMS has great ways to filter potential candidates based on screen filters applied. You can also adjust them through the different steps to help filter out the candidates that did not meet the criteria.

Cons

The most challenging feature of iCIMS is sending out the emails to candidates not selected. It doesn’t filter the categories well even if “rejection” is selected. Instead I have to spend more time scrolling the list to find what is needed.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Rebecca J.

HR Director

Used the software for: 3-5 years

### "HR Director"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 1, 2025

It was perfect for my situation and it integrated with my HCM system so that allowed us to lower cost by a person not having to do it and lowered the human error

Pros

It was good for the time that I was at Walden Security. It helped organize the company for hiring and helped the communication experience with regular communication from one source.

Cons

Nothing at the time. Now I would hope they have evolved into a better suited for the Human Resources function.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Basil (Bruce) S.

Recruitment Professional

Used the software for: Less than 1 year

### "Best in the Market for every feature you need"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

August 16, 2022

It has been a great experience overall using ICIMs as it covers the Recruitment Lifecycle at one place.

Pros

ICIMS is a very simple tool to use and we can access all the features with relevant ease with a few simple steps.

Cons

Using ICIMS when multiple tabs are opened at the same time the ICIMS responds very slow.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

RE

Reviewer

HR

Used the software for: 1-3 years

### "An easy way to do videointerviews"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

July 10, 2019

Pros

\-intuitive -Easy -integrable in other platforms -Configurable 100% -Fast -High quality video

Cons

\-Usually the notification mail goes to the spam tray in some applicants. -The user permission system isn't practical, they need to improve.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/93248/iCIMS-Recruit/reviews/)

## Top-rated software of 2026

### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.

Popular comparisons

[100Hires vs ICIMS](https://www.capterra.com/compare/93248-206957/iCIMS-Recruit-vs-100Hires)[ZipRecruiter vs ICIMS](https://www.capterra.com/compare/93248-130706/iCIMS-Recruit-vs-ZipRecruiter)[Paylocity vs ICIMS](https://www.capterra.com/compare/86714-93248/WebPay-vs-iCIMS-Recruit)[Zoho Recruit vs ICIMS](https://www.capterra.com/compare/93248-125768/iCIMS-Recruit-vs-Zoho-Recruit)[CEIPAL ATS vs ICIMS](https://www.capterra.com/compare/93248-226634/iCIMS-Recruit-vs-CEIPAL-ATS)[BambooHR vs ICIMS](https://www.capterra.com/compare/93248-110968/iCIMS-Recruit-vs-BambooHR)[NEOGOV vs ICIMS](https://www.capterra.com/compare/93248-248680/iCIMS-Recruit-vs-NEOGOV)[JobDiva vs ICIMS](https://www.capterra.com/compare/93248-129831/iCIMS-Recruit-vs-JobDiva)[Paycor vs ICIMS](https://www.capterra.com/compare/93248-133745/iCIMS-Recruit-vs-Paycor-Perform)

[Greenhouse vs ICIMS](https://www.capterra.com/compare/93248-133100/iCIMS-Recruit-vs-Greenhouse)[Dayforce vs ICIMS](https://www.capterra.com/compare/93248-205376/iCIMS-Recruit-vs-Dayforce-HCM)[Apploi vs ICIMS](https://www.capterra.com/compare/93248-167877/iCIMS-Recruit-vs-Apploi)[Workday HCM vs ICIMS](https://www.capterra.com/compare/66908-93248/Workday-HCM-vs-iCIMS-Recruit)[Top Echelon vs ICIMS](https://www.capterra.com/compare/84093-93248/Top-Echelon-vs-iCIMS-Recruit)[ApplicantStack vs ICIMS](https://www.capterra.com/compare/93248-264567/iCIMS-Recruit-vs-ApplicantStack)[UKG Ready vs ICIMS](https://www.capterra.com/compare/93248-198579/iCIMS-Recruit-vs-UKG-Ready)[UKG Pro vs ICIMS](https://www.capterra.com/compare/480-93248/UKG-Pro-vs-iCIMS-Recruit)