# Page 2 | Mothernode CRM Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is Mothernode CRM the right CRM solution for you? Explore 56 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/124514/Mothernode-CRM/reviews --- Mothernode CRM 4.8 (56) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of Mothernode CRM ## Showing most helpful reviews Showing 26-50 of 56 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use JE John E. President Graphic Design Used the software for: 2+ years ### "Incredible Full ERP " December 5, 2019 5.0 I have worked with other CRM and ERP groups - what makes this product the best, in my opinion, is the staff's response and their open-minded approach to enhancements based on feedback. The product continues to improve. Pros Unmatched customer service Adaptive culture of software staff to implement changes to work within my company Ease of flow thru areas of software Cons Updates have fixed this but always great to have less and less clicks to navigate between windows and areas Alternatives considered [Salesforce Revenue Cloud](https://www.capterra.com/p/265484/Salesforce-Revenue-Cloud/)[Zoho CRM](https://www.capterra.com/p/155928/Zoho-CRM/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Reason for choosing Mothernode CRM same as above Switched from [shopVOX](https://www.capterra.com/p/155218/shopVOX/) Ease of operation, internal team feedback and frankly the personnel Review Source SB Silas B. President Architecture & Planning Used the software for: 2+ years ### "Mothernode- The best platform available" December 14, 2019 5.0 It's not perfect but close enough to earn an A from us. Implementation and support have been spot on. Pros It's easy intuitive and fully functional for all we do. There really is no perfect software out there that right out of the box but this one is very close. With a little adaption to our day to day processes we now use the software as lifeblood. Cons The older interfaces were not as intuitive. The new ones are more logical and obvious. Alternatives considered [Salesforce Revenue Cloud](https://www.capterra.com/p/265484/Salesforce-Revenue-Cloud/)[Zoho Recruit](https://www.capterra.com/p/125768/Zoho-Recruit/)[SugarCRM](https://www.capterra.com/p/231638/SugarCRM/) Reason for choosing Mothernode CRM Stronger more complete program right out of the box. We were comfortable with the decision from the very beginning and still are today. Review Source GB Grady B. President Construction Used the software for: 2+ years ### "Mothernode Runs Our Business" August 11, 2016 5.0 Pros One of the best features of Mothernode is the ability to have new staff quickly on-boarded in the system with the plentiful "How To" videos available as well as the fact that the system is very intuitive. Additionally, as an executive administrator in the system, I have access to the performance metrics that make it easy to not only understand how our Account Managers are performing but to also create a clear vision of our business performance, market segments served and ultimately detailed information on the prospects and customers that we target and serve. It's a fantastic operational and managerial tool! Cons In comparison to the full on-line system the mobile app could be a little more robust. The system being web based does quickly identify when your ISP is not performing as well as it should. Utilization of the system certainly got more efficient once we were able to upgrade our network to fiber optic. Review Source TS Tim S. CTO Computer Software Used the software for: 6-12 months ### "Checks all the boxes, then adds some more and checks those too" January 24, 2019 5.0 Pros We spent a long time trying to find the CRM that suits how we work. After a couple of false starts we settled on Mothernode as being the best combination of features that we needed right now, and features we knew we would need once we got some traction. A huge part of the success of our implementation is the thorough review and training that you get when you sign up. The team worked very hard to help us get up to speed, including importing a pretty messy old customer database and adding new custom fields. The integrations look very promising - we will probably need QuickBooks and Stripe, and are already using the Outlook plugin very successfully. There's clearly still a lot of development and a very healthy roadmap. Cons It opens new browser tabs quite frequently Some of the fonts are small I'd like to see the API extended Review Source AB Alison B. Account Manager Construction Used the software for: 2+ years ### "Great software and great company!" August 11, 2016 5.0 Pros Mothernode is easy to use. We use it to run our entire business. Quotes, Orders, Invoices, Purchase Orders, etc. It keeps things simple. Easy to run reports and find what you are looking for. I really like the flexibility I get working in the cloud so I can work remotely if/when I have to. I also like being able to send invoices to customers through the system and see how many times they've opened them. We can do the same thing with quotes and POs. It makes life easy. Customer service is great and very receptive to some of our ideas and have implemented a lot of our suggestions over the years. Cons I like how simple it is to make a PO from line items in the order, but I wish there was a way to automatically add items from 1 PO to multiple orders. It would be nice if we could have a customer portal that would allow our customers to access their invoices, etc. Review Source Andy L. Admin Used the software for: ### "Complete and Trusted Business Operations Solution" November 2, 2015 5.0 The navigation is very fluid and intuitive, so running searches, reports, and creating and managing information across all functions becomes second-nature very quickly. Additionally, the Home Page - Dashboard is essentially a very effective work-management tool that provides fast access to current work, recent interactions, and upcoming appointments and tasks. The quote/order creation and management process is very user friendly, but we would like to find an easy way to specify a different customer account on an order in the event that we are instructed to invoice a different organization. Be sure to evaluate service, support, training and consistent development of new and enhanced features, all of which Mothernode provides at a high level. Mothernode helps us solve the overall challenge of smoothly moving data through the entire business cycle, including but not limited to contact management, sales, project management, order production, shipping and invoicing. We don't have to recreate data when moving to the next phase of the business cycle, and that saves us lots of time. The communication and notification features keep everyone on the same page, increasing overall accuracy and teamwork. Review Source DG Dawn G. Project Manager Design Used the software for: 2+ years ### "Mothernode" December 6, 2019 5.0 Pros Great for quoting, processing order, PO's. Visually looks clean to send to clients and factories. Mothernode is extremely helpful & accessible when we have questions and/or need custom fields added. Cons Would like better use for accounting purposes. Review Source DB Dave B. Owner Logistics and Supply Chain Used the software for: 1-2 years ### "Very good CRM - Highly Recommend!" August 16, 2016 5.0 Pros Mothernode has been a simple CRM to implement and use. We came from Salesforce, which was both costly and complicated and because of that, nobody used it. I think Mothernode has done a good job of balancing features and simplicity. There aren't many different screens that can get lost on. It's easy to navigate. So it's been easy for all of us to get going pretty quick. We rely a lot on the collaborative features and has helped us stay organized. As a small company, it's been critical for us to have access to timesaving features like automated events, email marketing, sales automation, etc. Before Mothernode our manual processes took way too much time and we were never going to grow our business as fast as we could with Mothernode. Cons Would be nice if it had e-commerce built-in. This way I could keep everything under one roof. Also would be good to integrate with MYOB. Review Source MD Michael D. Sales Representative Design Used the software for: 2+ years ### "From a daily user" December 6, 2019 5.0 Pros The ability to have a relational database that is so easy to use. Cons Not really any. It is very customizable so that can be overwhelming. Review Source BK Bill K. Account Manager Construction Used the software for: 2+ years ### "Managing a project almost completely from my desk" August 13, 2016 5.0 Pros The ability to email quotes, orders and purchase orders from with in the system. This feature allows me to be able to track when one of those items was emailed out from my desk. You are also able to view when the email was downloaded and request a digital signature on quotes. I'm able to take a majority of the previously printed files and manage them with in this software. We are able to reduce the amount of paper used and don't have to dig through files to find the information since its all managed within the order. Cons The lack of ability to make changes once an order is processed and partially invoiced. It would be nice to be able to update any changes that are late in the process. Review Source BB Bethany B. Sales Manager Construction Used the software for: 2+ years ### "I depend on Mothernode everyday!" August 13, 2016 4.5 Pros The solutions are custom to our industry. They make modifications to our software that makes the function unique to our company.Business for me everyday includes customer service, estimating, time management, communication, history management.. All information at finger tips for all departments of the company. There is one entry and everyone can know what is going on. There is also history of all clients, that can be managed, referenced. Creative communication with notifications, time released reporting. Client communication management, all in one place. Cons The timetable for modification. Limitations for some requests. Review Source DC David C. Account Manager Construction Used the software for: 2+ years ### "Mothernode helps me manage my projects" August 4, 2016 5.0 Pros It's been easy to use and allows me to work on the road, because I travel all around the world. Mothernode allows me to easily manage the daily status of my projects from quoting and orders to tracking my purchase orders. They are continually adding new features that allow me to be more efficient and the cloud-based solution allows me to remotely manage all of my projects. The system is intuitive and very easy to use. Cons Changes once an order has been processed can be a bit time consuming to reverse and update, but otherwise, I don't see a dislike that can't be overcome. Would like to see vendors in the Mobile App. Review Source GM Greg M. Project Coordinator Used the software for: 6-12 months ### "I work with Mothernode every day as my primary CRM tool." August 5, 2016 5.0 Pros Obviously you can use it to do all your lead-tracking, quotes, orders, and invoicing, but that's the job of any CRM. The real value add for Mothernode is efficiency. There are so many ways to automate the small stuff that consumes your time. Automated emails and updates and reports and inventory tracking and on and on. If you ever think anything along the lines of "I wish I didn't have to do/write/input this value/name/info each time," then you can be sure that there is a way to make it so you don't. As far the Mothernode goes as a company rather than a product, I have found them to be accessible, helpful, and responsive. Quick turn around on any kind of request. Easy to work with. They've been great. Cons Really the only annoyance I can think of is that the back button in the browser doesn't work very well for navigating, but I'm not sure if that's a reflection on the product so much as on php. Review Source AS Andy S. Sales Manager Computer Software Used the software for: 2+ years ### "Powerful, Flexible CRM software that does everything I need." August 11, 2016 5.0 Pros The ability to organize everything from sales leads to sales production and delivery. Ours is a business with lots of pieces and players. The Mothernode systems gives me the ability to look at a project at any time and get a quick snapshot into the project status. Cons Would like to see more of the customer service modules on the mobile app. My team travels around the world and in our business we rely on cases for our customer support. Would be great to have this feature on the app, so I can keep up with all the case activity on my phone. Review Source TP Terry P. Project Manager Alternative Medicine Used the software for: 6-12 months ### "Mothernode for Sign Manufactures" December 12, 2019 5.0 Pros I like it keeps all of your information in one place. Also the software is easy to use and you have the ability to customize certain options. Cons I wish the unique numbers that it creates in each module would move throughout the system. Review Source PS Patrick S. Marketing Specialist Construction Used the software for: 6-12 months ### "A fantastic value" October 19, 2017 5.0 Pros The system is incredibly robust at a fraction of the price, perfect for a small business seeking help with customer retention and marketing. Cons The only problematic area for us is the number of fields to fill out to create proper reporting data. To make the most of the features, there is a lot of repetitive data entry that can be easy to overlook without a written procedure. Review Source BH Ben H. Account Manager Logistics and Supply Chain Used the software for: 1-2 years ### "Great system from a great company" September 1, 2016 5.0 Pros I really enjoy getting the personal customer service I receive. They really care about helping our company succeed in anyway possible. Mothernode has increased our internal communication by quite a bit. Lack of communication was a big problem, and this was a huge reason I pushed for our company to get a CRM system. Cons Sometimes it can be a little bit funny when you are trying to search for things. It sometimes will tell me that it can not find one of my contacts when I search for them by name, so sometimes I have to go find them by looking their company up first. Review Source AK Anne K. Director of Marketing Computer Software Used the software for: 1-2 years ### "A very user friendly solution!" August 11, 2016 5.0 Pros Mothernode's Sales Team Edition has been a great tool for our company. It has streamlined our daily operations and helped organize our data. From customer management and pricing proposal to quote KPI's, our small business has been able to track and analyze our sales activity. We migrated from another large well known CRM solution to Mothernode. We realized that we needed to simplify our sales processes in order to effectively analyze business. Cons I would like to see more advanced search options in Tutorials Search Library. Review Source KM Kim M. Owner Construction Used the software for: 2+ years ### "CRM Tool and more!" August 13, 2016 4.5 Pros Mothernode allows me to log information and calendar it for the future. All of my correspondence for a particular project is captured in one location allowing me quick and easy access when needed. The system reminds me what needs to be done every day. Cons I would definitely like to see the mobile version enhanced. It's a bit difficult to use as it's currently configured. Review Source JO Judy O. Office Manager Construction Used the software for: 2+ years ### "Mothernode is easy and run our business" August 11, 2016 5.0 Pros The customer module works very well to keep tack of customer locations and contacts within a company. Customer history is always accessible with quote and order information. Cons I would really like to see an integrated accounting software module as well as an integrated e-commerce module. Right now we connect to Quickbooks. Review Source JP Jamie P. Owner Logistics and Supply Chain Used the software for: 1-2 years ### "Worth its weight in gold!" August 30, 2016 5.0 Pros This CRM is to use and ideal for me and my reps who don't get much face time during the week. The marketing components are such a time saver for me. I think I've started saving at least 1 full week a month in emailing! And the staff at Mothernode is very helpful. Cons This CRM can do much more than I really need at the moment. I really only use about 1/3 of what it can do. But at least I can grow into more without having to pay more. Just not there yet. Review Source DP Don P. Owner Management Consulting Used the software for: 2+ years ### "One of the easiest to use CRM's in the marketplace" September 7, 2016 5.0 Pros It is an easy to use platform that doesn't require days upon days of training, but is as powerful as any CRM in the marketplace for small business. Cons I wish it were easier to bulk delete prospects that I don't want in my system. Review Source DD Denise D. Account Manager Management Consulting Used the software for: 1-2 years ### "Don't hesitate, try the demo." August 31, 2016 5.0 Pros It's easy to use, even for the most technologically challenged. Reporting and searching are a breeze. Customer service is the best. Wonderful to work with, always available to help. Made our switch from Sugar very seamless. Easy access to our data we are better able to communicate with our customers. Cons You need to search each module for what you are looking for. Review Source EW Elizabeth W. Administrator Management Consulting Used the software for: 1-2 years ### "Contact Database" August 30, 2016 4.5 Pros Tracking invites and mailings, and central data base for the entire company to use. Everyone having the same updated contact information is huge. Cons Little problems when a person has one or more address. Review Source RA Rimi A. Freelane architectural designer Architecture & Planning Used the software for: I used a free trial ### "All in one adaptable solution " April 16, 2019 4.0 Overall very happy with this version, trailing before making a decision but seems to be a great choice for both our current work loads and future expansion as well. Pros The ease of coordinating and setting up new customer quotes and also the tracking of site visitors were mainly what we found most useful thus far, but also the ability to expand down the line allows for a lot of scaling for our smaller office needs in the future. Cons So far no issues or cons regarding the software. Review Source Similar Products Featured